Good local communty lender but if you are having a hard time paying your mortgage they look the other way and they don’t participate with any govermental programs. …
Visited from out of town and it had the CHEAPEST atm withdrawal fee in the area at $2.50 and can take out $5 increments! So thank you and kudos to you guys there!
Horrible overall experience with this bank. Poor customer service and horrible attitudes by employees are the two main reasons I pulled all my money from this bank. When I did withdraw all of my money, not one person, including the banch manager asked why. That about sums up where they hold customer service on their priority list.
Rude management, terrible customer service and POOR service accessing online account information. You know it’s a bad institution when they cannot explain why your card is on a lock for 24 hours. DO NOT BANK WITH FSB!
My fiancé banks here and the lady’s are always very nice. Last time we went through the window our dog got a treat and that was very thoughtful of them. I think it would be cool if the bank maybe updated its tech a little bit, maybe more …
I joined this bank because I needed a bank close to me. I haven’t experienced anything negative. I like that the tellers make an effort remember my name. I’ve only been there to make deposits and withdrawals, but I like their customer service.
This Bank is TERRIBLE. It is VERY UNPROFESSIONAL. The Officers do not care about anything to do with Customer Service. They do not take care of their clients (even long-time depositors). They do not return phone calls, even when you …
Nothing but problems, if could give zero stars to bring down the average rating any more, I gladly would. Can’t use debit card from this bank for ANYTHING, without being terrified that it’s going to be flagged for fraud, or suspicious …
Refinanced my home mortgage here because the rates were low. I have been regretting it ever since.
Getting anything setup or getting a mortgage balance is like pulling teeth and I …
I am so impressed with this bank. I am absolutely blown away with their kindness. I work with homeowners who are in trouble with their mortgages. This has been my job for over 30 years. I have never seen a financial institution so …
Honestly, this bank has given me nothing but troubles. It is not family caregiver friendly. I plan on closing my grandmother’s accounts with them because they make it very difficult for me to handle her finances. Their technology is …
Avoid! Rude customer service, dropped me 2 weeks before closing! Dan is patronizing and doesn’t want to be bothered. Their interest rates can’t be beat, but they will make it near impossible with many extra requirements (that you will pay for) and extra fees.
(Translated by Google) excellent very safe
(Original)
Excelente muy seguro
Slow not welcoming
Lamest bank ever!
If I can give this place 0 stars I would, I hate everything about this bank!
Awful drive through service. Extremely slow.
ignorant people. Debit cards fees are out the roof and they don’t even put safety chips in the card
Don’t refinance here especially if you have a trust.
Mostly all good, web site seems outdated, online payment doesn’t always work. All else is fine.
Sibley is great most of the time
FSB of Hegewish is doing an excellent job when it comes to great customer service.
Good local communty lender but if you are having a hard time paying your mortgage they look the other way and they don’t participate with any govermental programs. …
I have been banking with this bank for many years now and I love it.
Visited from out of town and it had the CHEAPEST atm withdrawal fee in the area at $2.50 and can take out $5 increments! So thank you and kudos to you guys there!
Worst bank service ever. They make everything very difficult for their customers, especially the branch in Lansing Illinois.
Horrible overall experience with this bank. Poor customer service and horrible attitudes by employees are the two main reasons I pulled all my money from this bank. When I did withdraw all of my money, not one person, including the banch manager asked why. That about sums up where they hold customer service on their priority list.
Rude management, terrible customer service and POOR service accessing online account information. You know it’s a bad institution when they cannot explain why your card is on a lock for 24 hours. DO NOT BANK WITH FSB!
My fiancé banks here and the lady’s are always very nice. Last time we went through the window our dog got a treat and that was very thoughtful of them. I think it would be cool if the bank maybe updated its tech a little bit, maybe more …
I joined this bank because I needed a bank close to me. I haven’t experienced anything negative. I like that the tellers make an effort remember my name. I’ve only been there to make deposits and withdrawals, but I like their customer service.
This Bank is TERRIBLE. It is VERY UNPROFESSIONAL. The Officers do not care about anything to do with Customer Service. They do not take care of their clients (even long-time depositors). They do not return phone calls, even when you …
Nothing but problems, if could give zero stars to bring down the average rating any more, I gladly would. Can’t use debit card from this bank for ANYTHING, without being terrified that it’s going to be flagged for fraud, or suspicious …
Refinanced my home mortgage here because the rates were low. I have been regretting it ever since.
Getting anything setup or getting a mortgage balance is like pulling teeth and I …
I am so impressed with this bank. I am absolutely blown away with their kindness. I work with homeowners who are in trouble with their mortgages. This has been my job for over 30 years. I have never seen a financial institution so …
Honestly, this bank has given me nothing but troubles. It is not family caregiver friendly. I plan on closing my grandmother’s accounts with them because they make it very difficult for me to handle her finances. Their technology is …
Avoid! Rude customer service, dropped me 2 weeks before closing! Dan is patronizing and doesn’t want to be bothered. Their interest rates can’t be beat, but they will make it near impossible with many extra requirements (that you will pay for) and extra fees.