I’ve banked with First Shore Federal for over 2 years, and unfortunately am closing my account due to the very poor customer service I received from the “Main Office” in Salisbury. I had been banking with the Pocomoke branch, who always …
Horrible communication and customer service. This is a very antiquated bank that takes an inordinate amount of time to process anything. There seems to be no critical thinking and common sense used when requesting information. For …
After dealing with the aggravation of two big name banks, with their automated phone systems, never getting the same person twice, not calling me back, not sending out requested paperwork, I renewed my IRA CD with FSF for a slightly lesser rate because of the stellar service!
First Shore is amazing and extremely helpful. Their loan department is the best I’ve dealt with after buying and selling many properties over the years. I highly recommend!
Not cooperative. Don’t return phone calls or follow up on paper work
Nor will they do a simple task like telling my wife her remaining balance on her mortgage. Very un customer friendly bank
Cannot recommend.
I’ve banked with First Shore Federal for over 2 years, and unfortunately am closing my account due to the very poor customer service I received from the “Main Office” in Salisbury. I had been banking with the Pocomoke branch, who always …
Horrible communication and customer service. This is a very antiquated bank that takes an inordinate amount of time to process anything. There seems to be no critical thinking and common sense used when requesting information. For …
After dealing with the aggravation of two big name banks, with their automated phone systems, never getting the same person twice, not calling me back, not sending out requested paperwork, I renewed my IRA CD with FSF for a slightly lesser rate because of the stellar service!
First Shore is amazing and extremely helpful. Their loan department is the best I’ve dealt with after buying and selling many properties over the years. I highly recommend!
Not cooperative. Don’t return phone calls or follow up on paper work
Nor will they do a simple task like telling my wife her remaining balance on her mortgage. Very un customer friendly bank
Cannot recommend.