Under the direction of Dr. Ayman Arouse, First Step Pediatrics treats the medical needs of children living in Cleburne, TX and the surrounding Ft. … See more
Read More| Friday | 9AM to 5PM |
| Saturday | 9AM to 12PM |
| Sunday | Closed |
| Monday | 9AM to 7PM |
| Tuesday | 9AM to 7PM |
| Wednesday | 9AM to 7PM |
| Thursday | 9AM to 6PM |
895 N Nolan River Rd Ste 101, Cleburne, TX 76033
I have been with them for 7 1/2 years. Best pediatrician in town.
Ashley Waldrop was amazing with examining my son’s tongue and lip tie. She was very knowledgeable about lactation and patient to answer any questions I had !
Great pediatrician!
Great pediatrician:)
Love the doctors
Best Dr and staff!
Love the office & staff!
Best practice,friendly environment
They are very helpful , and listen to their people
Why is your phone always busy 😫 …
Amazing people
I absolutely love this office!
Love this place. They do sick calls on Saturdays. 😊 …
The front desk Kasi & Lauren were so wonderful 👍 Thank you …
Awesome doctor and amazing staff!! I highly recommend this place.
Great service. Very professional and friendly.
I love going here he tasks very good care of his patients
Will not be going back. Waited for 2+ hours just to not be seen. (I walked out with my 2 mo old because we were forgotten about)
Unprofessional personnel. The receptionists act like they hate their job.
Absolutely love the staff and services! Very friendly and proffesional people! You can see that they love what they do! <3
The front office staff is so nice. Maribel is best!
Best pediatric office they have seen my daughter still see my son and now my grandson
Amazing doctors and staff. We love this place.
Great doctor but billing department kept billing me the same bill they kept telling me they’d bill my insurance they had on file three months ago.
Every time we have a appointment we wait for a hour or more for a dr to come in! If you can get a appointment at all!
I have been bringing my kids here for 7 years and always have had a great experience. They have wonderful staff & office!
I love this office the staff and quality care are both amazing I have seen different providers but never has the quality of care changed the providers are awesome and really do care.
Place was clean and stuff but sat for over an hour in the room without a single person coming in. Had an appointment the second they opened also so it wasn’t likely there was lots of people there.
The staff is so kind and they all seem to like what they are doing. It is such a warm and caring place to go. I have great confidence in the staff and their ability to care for my family! Thank you for all you do!
The ma Kaylynn is one of the best ma in the office she does a great job taking care of my grandson at each of his visit she also did a great job making sure we understand everything we needed to k ow about his surgery
Always a wonderful experience when I bring my kids.
Great place, great doctors, we love this place.
Love Dr. Arouse but hardly ever see him. Even when you special request him you have to go through 3 people before you see him. So at end you have explained yourself at least 4 times. It’s exhausting.
Staff is very friendly, but you never see the same provider twice in a row even when requested.
Excellent doctors, nurses and office staff great with patients
Love the new office the space is amazing and the separate waiting area for sick patient and well patients is the best think about the office. The providers and staff are awesome they always seem to care.
Has always been a great doctor…
Been with this office for over 10yrs. Love the doctors and commitment!
Dr Arouse and all of his staff is absolutely amazing! They always answer any questions I have. The office is very welcoming! I highly recommend this pediatrician.
I take my kids here they are excellent
I love this place and my child does too, the nurses are very kind and patient with my child and the Dr is great to because i never feel like he’s rushing just to to get through the day and the office manager, she is the Best.
My kids and gbabies have been pts of FSPA for 8 yrs now. I have nothing but good things to say about the office, MAs, and all providers. The NEW office is also amazing. I am as well an employee of FSPA and have always been treated with respect. I love my job and everyone i work with. FSPA R.O.C.K.S ❤👍 …
I have been to this clinic multiple times with 5 children. love the service love the staff, everyone is friendly and I have seen every provider in the office with no complaints, the quality of care is a 5 star.
If I could give a ZERO star I would.! This place is a joke.! Between busy phones and not being able to get through or getting the answering machine to my kids not getting they’re meds on time (which is not something to play with) to the …
Extremely disappointed and my daughter didn’t even get to visit this office! First off I called to make an appointment and had to wait for them to call me back. Then I made an appointment for my daughter which is having chronic migraines. …
Complete unprofessionals. 3 visits to fill our daughters prescription. Dont bother calling because these people arent ready to show up to work. The kind of office where you ask to speak to a physician and the phone attendant doesn’t know …
Courtney was so cheerful and helpful with patient records that I needed. You could feel her smile over the phone. Thanks Courtney!
Dr. Arouse is the best pediatrician! We have been going to his office for over 5 years now and no complaints. My kids and I are very happy there.
Dr Arouse is an awsome Dr. My grandkids love him they are always axcited to see him. The staff at the clicic are wonderful. We been with this cinic since 2010 thamk you for a great job always clean and love the new building and location.
Terrible!! I went in because my 6 month old was sick. They prescribed something for him and told me they called it in before I left. Go to pick it up and the pharmacy had not received it. I called them 4 times, waited for 3 hours. Every …
I take my children and grandchildren to see Dr.Arouse and the other providers, they are very helpful and accommodating with our family. They are very patient explaining what is going on with my kids and explaining the treatment plan. I was just there this week for physicals for my children and I could not be happier.
Dr Arouse and his lovely staff are truly amazing!!!! They are true Angels!!!! Very helpful with advice and they never make you feel uncomfortable when you ask questions. Our times at the drs are always good.
Amazing doctors, never have a problem with getting something handled, all 3 of my children use this doctor!!!
I never see Dr. Arouse, and when I request, I have to wait forever. The office girls are rude and were obviously laughing at me because I waiting outside of the door. My daughter got RSV from sitting in that waiting room. There should be more PROFESSIONAL people working in a doctor’s office. I will never be back.
I have not had a bad experience here, but the front desk staff always seem like they hate their job, or seem snobby and rude. I also don’t like that every time I go in I am always seeing a different nurse. I am planning to try and find a …
I would recommend this office to anyone!! The staff is very friendly and they listen to any and every concern. …
My entire family loves Dr. Arouse and his wife, Simone! She works in his office too! I have a 12 year old, 10 year old, (boys) and a 5 month old (girl) and Dr. Arouse is amazing with ALL of them! My older kids were one of his original …
Love Dr. Arouse (said Aww-Rooz). We drive 45 minutes to see him and although the wait times are long (20-30 minutes) that’s what I’ve waited at other doctor’s offices and then I didn’t even like the doc. Dr. Arouse remembers us and asks …
0 for unprofessionalism and P.A. The staff talks about patients and laugh at them. Lydia is very snobby no smiles here. Kasey who answered the phone was very unprofessional. She says HELLO very rudely like as if she was answering her …
This pediatrician office has a great office staff with experienced nurse practitioners and physician assistants. They provide excellent care for their patients. Dr. Arouse and his staff are amazing!
Our daughter is 8 years old and have been seeing Dr. Arouse every since he opened his practice. Great bed side manners and we always enjoy seeing him. Would highly recommend!
I’ve been with the Practice for twelve years, very happy and very satisfied .
This has been the best clinic I ever brought my kids into the Dr’s are nice and the nurses and the people up front are excellent I wouldn’t take them any where else
I love first step pediatrics. I especially love the ma kaylynn henegar, she has been a wonderful person on every visit my son has had. She is very patient and kind with my son. I highly recommend her for anyone who wants to go to first step pediatrics.
Ignorant people! Our first visit, as we were trying to find a competent doctor and staff. This is NOT the place!
A doctor that prescribes a medicine FOR ASTHMA that needs to be taken at school, …
My Kids have seen Dr. Arouse and the PA’s for 6 years now, I wouldn’t change it for the world. My kids always look forward to going there. Dr. Arouse always treats us like family. His staff is awesome! My kids have seen all the PA’s and they are also fantastic. I recommend Dr. Arouse to anyone looking for a GREAT Pediatrician!!
Had to change doctors offices due to not accepting the Insurance we had. Was very pleased with the office. Called that morning and was seen that afternoon. Would’ve liked to have seen Mandy Luna… but the PA that we had was great too! Definitely our new doctors office to use!
I love love love Mandy Luna! She’s the only person my daughter sees. She’s very thorough and cares so much about every aspect of her patients care. My daughter got sick at a month old and if it wasn’t for Mandy’s knowledge, skill and care …
This place is horrible… do not take your kids there..they have no idea what they are doing ! i took my son there on a thursday they said he looked fine they checked his ears they said they looked great clearly i knew something was wrong …
Very friendly and always listens to concerns. Highly recommend!
Been with First Step Pediatrics since my son was born and they’re awesome providers! Worth the drive going to Cleburne!
My three kids have been under Dr Arouse care for long time. I would like to score him more then 5 stars but google won’t offer me a higher score . He has been friendly, careful, and intelligent. …
It really depends on who you get to treat your child, I trust the opinion of some PAs more than others. …
My kids have been patients here for over 4 years now. Doctors are very attentive and caring. They listen to your concerns and complaints. By far the best pediactic doctor I’ve been to. Wait time is fairly responsible and they always have suckers at the end of every visit lol which is a total win in my kids book.
About a year ago first step was in charge of my son. We took him in with concerns about his throat and breathing, which was obviously getting worse. On the last day he was in what I consider to be a very unprofessional and incompetent …
They are really clean, and get the job done. I have been seeing them for 10 years! Very highly recommended
Dr. Arouse is very professional and always goes up and beyond to take excellent care of all my children! The staff is very quick and helpful when returning phone calls. Never have to wait long and he is very personable. Love this office, staff and the cleanliness of this office,that to me is big!! I would highly recommend Dr.Arouse!
My son loves this place. Loves all the doctors. They are the most patient people when it comes to dealing with all that many children. I will never change pediatricians. They take time to explain every single detail and make sure I understand. Love these doctors and so does my son.
My two kids are patients of Dr Arouse and he is a Dr that makes a connection not just with the parent but with my kids. His staff and all providers are always happy and greet us like family. This new office looks amazing and is definitely …
We love this doctor’s office. The front staff is always so helpful and welcoming. Kasi goes above and beyond when we need anything. The doctors are wonderful and really take their time, especially Darcy. We recommend this office for your children.
Dr Arouse has been my 3 daughter’s doctor for the last 6 years now. I wouldn’t imagine having my girls seen by any other provider. His staff is kind, warm-hearted, & always willing to help. He is hard to get into to see him personally yet, …
Best doctor in town!
I absolutely love this office, all the staff and all the doctors!
Doctor Arouse has been my children’s doctor for 7 years now and I couldn’t be …
This office is ok, the do not respect your time. If someone has an appointment they should be seen within the hour.now if you flip that and get stuck in traffic and are 20 min late they won’t see you, but still charge a fee for no show. …
I found this pediatrician in February 2020 for my oldest sons and found the environment to be sanitary and ok for a local medical option. …
I’ve been coming here for 15 years! And absolutely love this practice.
I can never get anyone on the phone, all day it’s nothing but a busy tone. If you ever get someone on the phone they never have any sick appointments avaliable and you have to be on a wait list and maybe you’ll get in. 9/10 you never get in …
Ya’ll, these doctors respect your decisions and listen to your concerns. After being told no SO MANY TIMES, I’m SO GLAD to have found this place. Everyone here is wonderful and willing to help you. This is the one place that said yes we …
This is the best Pediatrician around. His staff is friendly and they all put the kids first.
Clean facility and they do all they can to make the little ones feel better. …
Always attentive and kind! All of the staff we have seen over the past few years have been great! I refer everyone I know!
If you enjoy never being able to get someone to answer the phone, showing up and waiting an hour and a half for an appointment, and constant issues with billing…THIS PLACE is for you! 😃 …
I’ve been in the office several times here recently with my premature child. The care staff has been okay, and only okay. With my miracle child (in every sense of the word) I was hoping for magnificent, I was most certainly disappointed! …
My kids have been patients for 9 years and have no complaints, they are awsome and do care for they patients even after office hours they have an emergencia phone we can call. Awsome people, very patient with kids too.
Best doctor I’ve had been with him a very long time and would not go to any other doctor and his staff is also incredible
The nurse practitioner Mandy is amazing and the office is so nice! The only thing that’s troublesome is the front office staff, they’re also so rude and never smile. The phone lines are always busy and you can never get through, and the …
Love this amazing dr I have been with them since 2015 and couldn’t ask for a better dr
I was a student rotating through this clinic, and the all the staff have been so nice and helpful. They are a very busy clinic, but the providers still take their time to listen to parents’ concerns and work hard to do what’s best for each child.
To the office and the staff wanted to let you know how much we appreciate your time and effort that you put in to each office visit that we call to request for our children. The doctors are truly amazing they always seem to care what we are …
My son has been very sick the last 3 days and I was really in need to get him into the doctor. I reached out to my friend Courtney who works at First Step Pediatrics hoping she could help and if she had any suggestions on what to do. The …
We just have a visit for my four year-old and two-year-old. It was our first time to visit this practice. It was a sick visit. We saw Joanne and our medical assistant was Yesenia. I cannot tell you how comfortable they made us feel. You …
My children have been going to first step pediatric for almost two years now, we love all of the providers. They are all very informative, and interactive with the children.
My daughters saw Michelle at our very first appointment. As a FTM to a newborn that developed jaundice after being released from the hospital, I had a ton of questions and concerns. She always listened to my worries and gave …
Absolutely horrible!! This Dr. should not be in practice. I had scheduled an initial consultation for my two daughters. I had gotten Covid over the appointment date. The girls did not need to be seen for any health issues so I thought I …
Most highly sought pediatric office in all of DFW!! Some people drive an hour for this amazing pediatrician, Dr. Arouse. Extremely knowledgeable and *amazing* bedside manner. They have always been very careful and thorough for our kids. …
Our baby was supposed to have his 1 month month appt today but they made us reschedule because he hasn’t been added to our insurance yet even tho we are waiting for the insurance to do their job and add him. So my baby is just gunna go …
First step pediatric association is my favorite dr office I’ve ever been to. I never request a certain dr and they are able to get me in fairly quickly. We love Dr. Mandy but everyone we have seen has been AMAZING!! I feel every dr has …
Every time I come to the clinic the staff is always very kind and respectful. The providers do an awesome job following up and educating patients and they are very patient and thorough with their care . The environment is not only clean but …
I have been seeing this doctor for years and my had made an appointment 3 days after my 17th birthday for anxiety and depression and a day before my appointment they called to cancel because I was to old. When we first started to see them …
This place does NOT care about people. When the COVID scared them to wear masks, they refused to see my BABY because we wouldn’t wear one. I’m sorry, your staff didn’t always wear one behind the desk or in the rooms.. Don’t force me to …
They did a good job all in all but as a company they don’t really own up to their mistakes.
Every time we would take our baby to get checked we would pay in full and 9 …
Don’t be surprised to wait at least an hour. All of our visits have been running so late we have decided to switch. The doctors and nurses are ok. Been we have been to better offices. This is a good option if you need local but be prepared to wait.
I spent 1 month at First Step Pediatrics for my pediatric rotation during PA school. The staff here are all so kind and really great with the kids. I really enjoyed my time here and would recommend this office to anyone needing a great pediatrician!
This is a great pediatric office! I spent 1 month at this clinic for my pediatric rotation for PA school and really enjoyed it! The providers and staff are all great and very caring towards patients.
I love this office. They return phone calls, they answer the phones,they always get my son in the clinic in a timely manner for anything I need. All the staff are kind and helpful. I appreciate everything you guys do, and thank you for taking such good care of my son.