Fitzsimmons Home Medical Equipment, a division of Fitzsimmons Surgical Supply, is a healthcare equipment provider focused on providing … See more
Read More| Friday | 9AM to 5:30PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 9AM to 5:30PM |
| Tuesday | 9AM to 5:30PM |
| Wednesday | 9AM to 5:30PM |
| Thursday | 9AM to 5:30PM |
8000 W. 186th St, Tinley Park, IL 60487
I can’t believe all the negative reviews about this company! Fitzsimmons had been taking care of my oxygen needs for a few years. They have gone out of their way many times over to accommodate me. I even took a trip to Las Vegas and they …
Garbage
I also found the staff very kind and very helpful.
Very nice and friendly to work with. Would highly recommend.
I got my equipment and that’s it. No explanation on how to use it. No proper fittings so I keep flip flopping between masks.
This is a great company. Always helpful and quick to respond. Highly recommend!
Huge help. Good staff. Very pleased with the help I received. A big plus is that they answer the phone when you call. No voice mail. This is the number one thing I liked about their establishment. Also, going out of their way to help you.
This place does not do. What they say. Every time you need something they are booked she’s two days fir them to answer your call very bad service chec other service out before you use them need portable tanks silvered you have to wait 6 days before they get to you but you still have to pay your bill
The supervisor is very rude. She will not provide paperwork so a patient can get the equipment that they need even though Medicare specifically says that it is not required to have a release when it is one healthcare provider to another. I think this is their way of keeping patients. I would not do business with this company.
Thank you for immediately delivering supplemental oxygen for our dad who was having difficulty breathing. The order was submitted Saturday afternoon and arrived within a few hours. Amazing service! Thank you.
Backorder does not return or keep on tanks when needed. Look for a reliable provider
Fitzsimmons has repeatedly let us down with failure to make the adjustments to care as ordered by my father’s provider. We are greatly disenchanted with Fitzsimmons. Do your research before you chose to use this service provider.
Very unorganized operation.
They don’t seem to be interested in following up or taking care of their patients. …
The machines are “disinfected” before they arrive. The disinfectant is supposedly “fragrance free”, but the odor coming from the exhaust smells like cigarette smoke and PERFUME. The entire room reeks. Just what I need after recovering from …
Absolutely the worst supply company you will ever deal with. Rude, argumentative, and careless. You call to order supplies, they tell you they have to call you back and they never do. They could care less whether you get what you need or …
I have nothing but praise for this company, I was forced to switch insurance providers and unfortunately Fitzsimmons didn’t work with my new provider.
Fitzsimmons continued to let me use their equipment until I was able to procure …
My husband was receiving his mask for his cpap machine until recently when he was told that they could no longer provide his mask and he needed to try a different one. He was ordered a different mask that caused an allergic reaction to his …
Can I enter ZERO STARS? Why don’t do their jobs anymore? I went through a long process to get my CPAP supplies in December of 2020, received one shipment and never heard back. I have been paying for them MYSELF even though I have good insurance. I’ve called and called and called to no avail.
The fact that you can’t get a delivery time window is what deserves the one star. We wait all day for a delivery for portable oxygen tanks for my mother. My dad and myself both work night shift. So we have to stay up all day waiting for a …
This company is terrible when it comes to getting your oxygen tanks refilled because it’s happened more than once or twice where literally I call on a Thursday and they say oh can’t come to Monday or Tuesday how would they feel if they had …
I initially started out with LinCare to reorder a new CPap machine. After waiting 3 months with no action I switched to Fitzsimmons. I received my new machine within a 1 1/2 weeks. I can’t believe the difference in these 2 companies! I would recommend Fitzsimmons to anyone with a medical need.
For the most part they are pretty good. The accuracy of the orders is not very good so they end up having to come back a lot of the time. For some reason they are always hours late with deliveries. They do call to tell you they are …
I rent an Oxygen concentrator and an E size Oxygen tank(portable) for when my 93 year old mother visits my house. I find Fitzsimmons staff very helpful, from the phone to the delivery staff. The delivery staff went out of their way to …
They called last Thursday to tell us they’d call Monday before they came to get my mom’s oxygen tanks they never called back and were still stuck with the oxygen tanks. Piss poor company if you ask me. We’ve delt with other companies that handled oxygen tanks and they were prompt and professional 👎👎 …
I’m not sure if my original negative review prompted better service, but someone called today to inform me of the progress of acquiring my new equipment. I imagine if you get the right person, the experience is different. The lady I spoke to today was polite and helpful, however that has not been the case with everyone.
Stay far away!! This company is horrible and has the most incompetent customer service I have ever experienced in any regard!! We have had nothing but problems with Fitzsimmons… have scheduled delivery of oxygen for my mom and no delivery …
Sent home from hospital with empty tank. At 7 pm Fitzsimmons called and said dispatched to home
At 10:30 pm someone calls ( Battest?) and says they are a long distance away. …
My mother’s suction machine stopped working. I called for two hours, and every time the on call person didn’t answer. Finally my mother got so backed up her face started to Sewell and had to be taken back to the er. All she wanted was to …
on December 7th a man ( ?name? )
from Fiztsimmons Oxygen introduced
himself to my family in my wife’s St. …
In all our dealings with Fitzsimmons we have always been treated very well. We have been their customers for several years culminating in an insurance problem last June. The staff could not have been more kind and understanding; the company …
I posted a great review for this company over a year ago because I found someone who cared enough to take care of their equipment. Today I spoke with a supervisor regarding a BiPap machine, Marge. This was the WORST excuse for customer …
I have been on oxygen for a year. Have never had a problem with this company. Always prompt & polite. I recently lost my medical insurance & became self pay. After several months, I realized that I could no longer afford to pay for my …
A real pain to deal with initially. I found that I was chasing them after my doctor sent details. Then they wanted me to drive 45 mins to let them access something they could get online. The doctor sent the data in an email to them and that …
I gave it two stars because we did at least receive the oxygen that was needed for my dad. Although it was delivered well after 9PM. The customer service when you call is horrible and I feel they need to be trained on how to talk with …
My oxygen was to be delivered when I reached home, after discharge from the hospital. After numerous calls at least 10, and an empty tank of oxygen, that the I got at the hospital, (only lasts 3hrs) someone decided they better come. I had …
This is the worst company I have dealt with for my cpap supplies. I’m a new customer and my order was sent August 15th. It is now October 20th and I still have no supplies. No one calls you back. When you do speak with someone that young …
My husband has a trach. We have never gotten a complete or correct order. His last order was missing the suction catheters. We were promised they would arrive today. I just called to check the status. Am waiting for a call back. The …
Another provider had strung us along promising portable oxygen concentrator and then couldn’t/wouldn’t deliver on said promises ‘nationwide shortage, unavailable’. I called Fitzsimmons who’ve saved my bacon before on durable medical …