At FASA Family Wellness, our mission is to improve the quality of people’s lives by providing our patients with the highest possible quality of care and continually investing in the lives of our staff. We achieve this purpose by staying up to date with the progress of the medical technology and implementing those innovations that get positive results; by educating our patients and making them part of our team; and by recruiting and training a team of Doctors and Staff that believe in our purpose and mission. We pride ourselves on taking the extra step, going the extra mile and giving a little of ourselves to others, through our foot and ankle care in Centralia.
| Friday | 7AM to 5:30PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 7AM to 5:30PM |
| Tuesday | 7AM to 5:30PM |
| Wednesday | 7AM to 5:30PM |
| Thursday | 7AM to 5:30PM |
1610 Bishop Rd SW # 7, Tumwater, WA 98512
This is great practice, they address the problem, give you suggestions and the doctors and staff are super friendly, very happy with their care
Always professional and down to earth. Dr. Hess is wonderful and his staff is great.
I’m always happy with the care received at Foot and Ankle Surgical Associates. Thanks so much for keeping my feet happy!! Judy Matzen
Staff are helpful and knowledgeable, and they are using all precautions to keep their clients safe during this pandemic by cleaning off all surfaces frequently, having hand sabotee available, and requiring masks by all in the office
They have excellent Doctors we have never a problem, I would recommend Foot&Ankle Surgical Associates to anyone in need they are great!
I’ve had 2 surgeries at Foot and Ankle DR Huebner did both of them. I recommend him and the clinic to anyone. Thank you DR Huebner, you’re the best!!
Half my big toe was cut off in a traumatic accident. I could not have a better doctor and care team helping me. Dr. Burghart has been 100% attentive, informative, and helpful in the process of my 3 month recovery. I am ecstatic about my care at Foot and Ankle Surgical Associates in Tumwater. THANK YOU!
-Betsy Anderson
Staff and doctors are friendly, knowledgeable and very willing to answer questions, explain anything you might not understand and provide treatment options and suggestions. …
Always have good service at this office. Staff are attentive and make you feel valued.
Best place to go for foot and ankle care. Above and beyond professional. Friendly staff. Knowledgeable. Put your best foot forward and head their way for help as needed! 💛🦶🦶🤎🦶🦶🧡🦶🦶💙 …
I do not recommend this place for anybody, not even my worst enemy. The doctor was unprofessional we had to keep asking questions because he left the room and never came back in to give us more information. They never sent a fax over to …
Wonderful place, great people work here. Very helpful and caring. Glad to be a patient here.
Nice welcoming staff. Dr. Was very kind. Good communication and customer service. Thank you. Good Covid standards too. Masking ect. The front desk staff were gold standard.
Staff was so friendly and nice! Doctor was amazing! Found out my foot was broken and they treated me so well!
We live in Olympia/Lacey and we drive to the TUMWATER clinic!!! SOOOO MUCH better and professional and they treat you with respect and have great bedside manners!!!
I was ready to pay privately but they informed me they are a preferred provider of Kiser Permanente. Thanks for the info!
They weren’t a very quick to get me in and all the stuff that I spoke to was very nice. The doctor that I saw was a great doctor!
The received is always great, but the wait time at the Tumwater office was long. I prefer the Lacey office for quicker visits.
As always the care is excellent and my doctor and his staff are great. I’m pleased with my surgical results.
Dear Dr. Hess:
Just a note of thanks for your help last Sunday. The Cephalexin has worked very well and with Dr. Burghardt’s follow up last Thursday, my toe looks to be in …
Doctor Burghardt is a very kind and gentle physician. Great bed side manner and very efficient.
I would recommend this foot doctor to my friends. The staff is up beat and friendly and very helpful
Dr. Lundborg is awesome cuz he did surgery on my left foot and my toe was saved and my infection was soon gone … I’m a diabetic and with me having an infection like I did luckily the healing process, processed the way it did…. You rock doc,thanks
My experience was very good at this place. The people were awesome and very helpful. The problems I was experiencing was taken care of in a very timely and professional manner. If necessary I would definitely work with these people again.
Horrible experience with Dr. Hess. Just spoke with him over the phone to get advise for my Plantar fasciitis which I have had since the end of january. I went to Foot and Ankle Associates for treatment but I am still hurting. I explained …
The doctor was very thorough, and talked to me about everything. He made sure I was comfortable and was really sweet to my toddler while we were there.
Everyone at FASA is so nice. I only have one more visit and ill be done, but I’ll be sad. They’ve taken such good care of my foot and ill miss them.
Wonderful nurses and doctors. I am always recommending them. Dr. Lundborg is my favorite as well as my daughter’s and my grandma’s.
Couldn’t be happier with the way they treated my wife. Everyone was friendly and they treated her like she was their only patient. Glad we found them
Super easy process and they got me in really fast, my foot feels 100% better no pain after procedure
Dr Burkhart is a very nice Dr and caring person. Had a small procedure done on middle toe, no pain. Couldn’t believe it.
I think my experience has been a good one except for a mix up perhaps with expected time to return to full duty at work and the delayed physical therapy start of 3.days before I was to begin my schedule at work. I was and still am not well enough to return to my duties.
I have nothing to compare my experience with so I will say the office was careful distancing and masks safe. I did not have to wait long and my problem was addressed and remedied right away. I am pleased with my experience.
Difficulty connecting to get an appointment. Probably fewer staff to answer phones. Great attention and care at my appointment. Thank you.
My experience (2nd visit,) was excellent. Dr. Hess and his staff were congenial and the exam, thorough.
By the Grace of GOD, I have always been extremely well taken care of & cannot help but FEEL like I’m a part of the family 😘 I recommend Tom and his crew to every “foot-issue-havin” individual that desires to be made well! My favorite …
The staff is professional and friendly at the same time. I have had excellent care by Dr Lundborg and all staff members. Judy Unwin
Very personable and friendly staff. The doctors all have wonderful bedside manners. None of the rooms have doors which adds to that welcome feeling. Dr. Burghardt is AWESOME!
They have multiple doctors at the Tumwater office and all of them are extremely professional, and work deligently to help you with any foot issues you may have. I see a Dr. Lundburg who is awesome, and I would highly recommend him. Dr. Lundburg staff are also very friendly and helpful.
If there was a score less than 1 Star ⭐️ , I would have given it. My reason was cost , they received ample payment from my insurance..
Total bill was , $996.00 for a 1/2 to 3/4 hour visit . After insurance payment , …
Always wish I had come sooner. Pain free so easily. They are all really great.
The staff is always pleasant, caring and knowledgeable. Dr. Hess has been my go to for 20 years. Highly recommend.
Dr. Hess always listens to me and also answers all my questions. He values my opinion and is kind and patient.In addition he is an excellent cortisone shot-giver and great surgeon!
Foot and ankle is a professionally
Staffed organization.
Their staff courteous, and will answer your questions. I would HIGHLY recommend your business to everyone.
Everyone was very friendly and professional. I received excellent care and much needed pain relief albeit temporally
Dr Hess has a great manner and tells it like it is in a way that even us non-doctor types can understand!
The front desk person was very personable and helped me check in without any issues. The overall staff that I came in contact with was very professional and proficient, A+ in my book!
Highly recommended!!
I injured my foot and received prompt and high quality care. While there are a number of good podiatrists there, I saw Dr. Hess in a timely matter. I recommend these folks highly
Had an excellent 1st visit at Foot & Ankle SA. Their staff was very friendly
and highly professional. I was very impressed with the care I received.
I had a good experience with the Doctor. The doctor was very clear and very friendly.
The doctor has helped me alleviate my constant foot pain.
The doctors are wonderful! I felt very comfortable in the room and had a great experience overall.
My first evaluation for shoulder pain was a great experience. The staff are knowledgeable and friendly. I left optimistic with a plan for dealing with my issues.
When sharing my concerns with Dr. Lundberg he listened and expressed an appropriate plan of action to help me get better. I’m very happy! Great staff, great atmosphere, very professional and welcoming.
I can always count on competent smiling staff to treat my medical needs . Good staff, Good treatment.
I was sent to this office through an event at my work and I couldn’t be more pleased with my experience. I loved the themed rooms and welcoming environment this office has! I am scheduled for surgery soon. I look forward to being able to enjoy my summer!
I’m so grateful!! I was in pain in my foot for two weeks and the VA wouldn’t help me till November . I used my other health insurance got a appointment and they relieved the pain in my foot and are even giving me special inserts to help my feet!!
Been having issues with gout for three weeks and couldn’t get relief, but visited foot and ankle associates and left feeling better after just one visit. Thank you!
They really go the extra mile. I was a new patient and they were able to see me the same day I called. Very attentive staff. Will definitely recommend this clinic.
This is the warmest kindest place for any needs I have had for physical therapy, diabetes foot care, removing the metal in my ankle! Every person from front desk to every doctor is amazing and cares so much for me, every visit!
Great job. On time. Friendly. Explained everything. Did not try to sell me new inserts…said mine were fine and even glued down the loose surface corner. Also taught me how to deal with my husband’s problem toe nails. Highly recommend this group.
I went and saw Dr Burghardt for foot pain and was very pleased with the visit. The front office staff were very friendly and my wait time was less than 5 mins. I was happy with my results and the care and concern presented by the doctor. I will go back for any future foot and ankle problems.
Tumwater office was very accommodating and got me in right away following an ER visit. Extremely great full to get in so quickly. Thank you Dr Hess, Dr Lundborg and Angela.
It was great. Everyone there is so nice. It was great to meet Dr. Hess.
Foot and Ankle Surgical Association provides knowledgeable , helpful and proactive medical care. I am so thankful Dr. Hess was able to diagnose my foot problems, do surgery and guide me through the healing process. The entire staff is superior.
Great staff and the doctors have assisted me with understanding my ongoing feet issues! Highly recommend!
I’ve been to at least 10 different massage therapists in the area and Kali is by far the best one. My only complaint is that she’s so good it’s hard to get an appointment with her. Cloning perhaps 😉??? …
Staff is friendly and knowledgeable. Dr. Lundborg was able to answer all my concerns in a manner that I could understand.
I’m a new patient here and Dr Lundborg took the time to listen to me and offer suggestions to help me out with my feet. I’m very glad that I came here.
Absolutely amazing!! It was my first visit and I felt so comfortable and taken care of. Dr Lundborg did a great job.
I saw Dr. Burghardt today for my plantar fasciitis. He was kind, friendly and very compassionate to my individual needs. Not all doctors are like him…he is something special. The staff is also very friendly. Thank you so much for making this a pleasant experience!
Dr. Lundborg and his staff have been nothing but caring and gracious to my mother. They always take time to explain things to mom or answer questions for either of us. No one likes to have to go to the doctor but it makes it better being in a fun and family feeling atmosphere.
I saw Dr Hess for what is a continuing plantar fasciitis issue. I was impressed by his willingness to listen, his energetic and enthusiastic engagement as a doctor, and his love of his work. He capably used technologhy and clear explanations to help me understand my problem.
I was able to get two things done with my feet and I was very appreciative for it and there are very fast it was painless and it was an Pleasant experience and my feet feel much better. I want to say thank you again
Very polite staff quick and easy appointments, very thural and the Dr was very professional and spot on like they had the same issue. Great job foot and ankle.
Everyone was Very friendly and attentive. Dr.Lundberg is a great foot doc. Was a relief to get rid of my foot pain from my planterfaitus flareup.
I have been to Foot & Ankle Surgical Associates twice and they are amazing! I’ve seen Dr. Burghardt both times. At both visits I had 3 cortisone shots in my foot. I was so nervous because I’ve heard horror stories about those shots, but …
Dr. Hess and staff have treated both myself and many family members with total caring. Wisdom. Respect. I would highly recommend them for anyone who is having foot or ankle issues.
I
I appreciate the care provided for me by the doctors and staff at Foot & Ankle Surgical Assoc.
Excellent care and friendly staff. Highly recommend. I received options on how to relieve my foot pain and everyone likes options!
I had put off dealing with an ingrown toenail for 15 years. Dr. Lindbergh and the staff made me feel comfortable, explained all my options and were professional and kind. I had no reason to feel anxious and I’m so glad that I chose Tumwater Foot and Ankle!
An office of quality, friendly fun loving folks that know their trade. Mark Hopkins is an awesome guy as well as professional. His expertise at correcting another so call podiatrists damage is amazing.
Amazing patient doctor service,which made me feel comfortable. All-around great service.Would recommend them to anyone.
The entire staff are always so kind and show empathy towards me. I have been going to them for treatment for Plantars Fasciitis. Dr. Quadeer is very caring, explains everything so I can understand care and procedures. All the staff are very …
I have been a patient at four and ankle for several years now and would and recommend them to anyone with foot issues and concerns ! I have w had excellent care even when I was not the best patient ! Your feet matter and when they hurt …
Everyone was nice and upbeat, even though these are difficult times, especially for the medical community. The doctor (Hess) was very patient with my whining, I was afraid of getting a shot in my very sore foot, he reassured me, was gentle and my foot feels a lot better today. Thank you one and all.
Excellent care. Knowledgeable doctors. Timely service.
Dr. Lundberg and staff are great. I always get good service and don’t have to wait long to get care. I will have to go back, because my problem is still bothering me, but I have faith in his care.
The only thing that really hurt while getting my ingrown toenails removed was the numbing process and a few hours after once the numbing went away I was really sore Tylenol helps. Thank great job they look good
Dr Lundborg is exceptional! In general, podiatrists aren’t the most personable folks in my experience. Dr Lundborg is an exception to this. He’s never rushed or impatient and always has time to explain things well. I can highly recommend this office and this podiatrist.
Dr Hess is a great doctor. Appointment yesterday went well. Im making progress and no more knee scooter. Hammer toe and bunion look good.
I have been going to FASA for, I don’t know…15 years? I have seen Dr. Hess, but mostly Dr. Burghardt. I love this practice! I have even had two surgeries by Dr. Burghardt, and although the recover was difficult, the surgery was great. He …
Great doctors and super nice staff.
Excellent service!!! Got in next day! Was in and out! Foot feels sooo much better! Definitely will recommend to friends and family. Will definitely ce back for future follow up! The team and Dr was amazing!
I have received the best care over past couple years. I can’t see going any where eles.Dr Hess is My # one , getting ready to have my 3rd sergery. He has great knowledge, gentle touch, and takes time to be sure your comfortable before …
Everyone on the staff who cared for me did so with a background of relevant training and excellent communication skills. As always, I shall continue to rely on FASA Tumwater and Dr Lundborg for treatment of any foot care issues that might arise in the future.
Always friendly and very helpful really cares about how everything is healing. I would totally recommend this place doctor was amazing everybody to amazing and very friendly and helpful.
Glad to meet Dr Lundborg, hope Dr Hess
Is feeling better.
Staff is Very friendly and professional, great place to be treated at . I was very happy with the whole process.
Dr. Huebner is amazing! He and the nursing staff are always kind and your never kept waiting. They are quick to get you in and work hard to get you back to feeling well. In the event of an emergency situation they will do everything they …
I’m new to this place so I’ve not had alot of experience here. I give 4 stars because my 1st experience wasn’t as good as my 2nd after switching Drs but I’m satisfied with this Dr so far.
Sence I was a youth, I have had dry skin. My family Doctor, then a dermatologist, pills, and creams just didn’t work. I go into Foot and Ankle to get my nails done and the Doctor says he can fix it. (Here we go again). He wraps my …
This is a very friendly and caring facility. I am always greeted with a smile by the receptionists. The nurses are friendly, professional, fast but willing to take time to listen to your questions and concerns. The share those concerns with …
I have been receiving care from Dr.Hess and his staff at FASA for several months now. The care I have received there has been absolutely excellent. I would highly recommend FASA to anyone who may be having foot and/or ankle problems.
Dr. Michael Lundborg is excellent. He completely fixed my bunion problem with 3D lapiplasty surgery. Im looking to getting my other foot done in the near future. If you’re looking for a caring compassionate and exceptional foot dr hes your guy. Thankyou Dr Lundborg for giving me the ability to walk pain free..
Best footcare ever. My 38 yr old son has autism. The staff are always kind and he loves going there. They help us keep his feet in tip top shape.
A very busy office where it was impossible to social distance and feel safe. Great customer service from front office. Was kind of left hanging on when my issue would be taken care of.
There truly is not a better place than FASA Family Wellness for foot and ankle issues, rehabilitation, and wonderful massage therapy. For years after Dr. Hess changed my life for the better with a foot repair, I have been going to one of …
Very knowledgeable and a good bedside Manor, love the experience
Dr. Lundborg was awesome. He and his staff are efficient, kind and caring. They were extremely flexible even coming in early to accommodate my son who is disabled and is defensive to masking. Dr. Lundberg also healed my son’s feet.😊 …
All of the staff were happy, helpful, and knowledgeable. Scott was very thorough on my evaluation and setting up my physical therapy program. Feel very confident and looking forward to my treatment and getting stronger. Thank you.
My visit was for regularly scheduled footcare and a minor surgical procedure. The staff was efficient and professional and the results of the visit we’re predictably satisfactory. I always feel optimistic regarding my visits to Foot and Ankle Associates.
I had a fantastic experience!! From the minute I walked in I was treated extraordinarily well!!
The girls at the front counter were warm and friendly!! …
I went in for ankle and foot pain I have been dealing with for 6 years where dr hubner had supposedly repaired issues in this foot for 6 years after my last surgery with him My pain got WORSE and I couldn’t walk longer then 5 minutes I went …
Absolutely superb podiatrists. Knowing and caring professionals. Excellent treatment and care. Staff are pleasant and helpful. Simply the best!! And with the COVID pandemic they take all measures to ensure your safety and that of the staff. Doctors Burghardt and Hess are awesome!
The entire staff is very nice, fast and efficient. The Doctor is to the point and knows what he is doing. I’m in and out quickly and the clinic is always on time and I’m very satisfied.
Really happy with their putting me at ease and at comfort with my injury and my condition. Very happy with plans for my ongoing treatment plan, and I look forward to seeing them again. I feel very comfortable here.
Wish I found Dr. LUNDBORG 20 years earlier. Awesome friendly staff. Quick appointments. My feet have never been happier!
Just visited for the first time for plantar fasciitis.The medical team seemed knowledgable and understood what was going on with my poor feet. Front desk staff was friendly and professional. Wait time was short for my 9:40 appointment, and …
Foot and Ankle Surgical Associates is a group of wonderful people.
My doctor, Dr Lunborg is caring and gentle and explains everything he’s doing before hand. The staff are friendly and seem to genuinely care for their clients. …
Always a pleasure to see Dr. Hess and his staff. They are always fun, friendly and professional. They always make the best of an uncomfortable experience (bilateral planters fasciitis injections). My 10 year old Grandson was with me this last time and he had a lot of fun there with Dr. Hess!
2 months ago I left a 5 star. I had a good visit, Dr. And staff were great. Today I am leaving a 1 star, due to having absolutely no communication, no response on my surgery. I was told at this office 5 years ago that I had bunions and …
Had a great experience. There were a lot of patients in the waiting room, but everything was well organized and the wait wasn’t long. Everyone there was friendly and helpful, which made me feel comfortable.
I had to ask about getting the second pair of inserts 3 times to get everything started. But they did get me in quick. Then after I paid the deductible the doctor said he didn’t want to charge me. The front desk didn’t know how to fix it. I …
As always, excellent service. I would never go any place else for foot care. As a diabetic, I am grateful for the care I receive at every appointment.
The staff at Tumwater Foot and Ankle are all warm and welcoming. I do not ever have to wait too long for any appointments. Dr. Lundborg is super friendly, goes out of his way to make one feel at ease and explains everything in such a way that even a child could understand.
Everyone there was amazing from the front desk staff to the assistant that brought my son back to the provider who saw him. All smiles. We will definitely recommend this clinic and be back for future needs.
Dr. Lundberg and his staff know what they’re doing. They keep your scheduled appointment right on time. The toenail clipping is quick. The substitute was professional and did a very good job. The best part of the appointment is getting the foot massage at the end. I go every 3 plus months to get the toenails clipped
I was seen promptly. Dr Lundsford and his staff were friendly and thorough. They explained all of my issues and came up with a good treatment plan. My foot feels better already. Thank you!
The front office staff is wonderful. They are friendly, accommodating, and efficient. Doctor and assistant were the same.
Very cramped front office. Visit felt very impersonalable.
An obviously intelligent and caring doctor! And a highly trained staff that seems to care also!
I felt confident walking in that I was in good hands, the energy and staff are simply amazing. Dr. Hess made sure I was completely comfortable while having to wait for my surgery date. Although I haven’t gone under the knife yet I know that …
Love the crew at Foot and Ankle! They are very accommodating. I just wish that when Dr Hess left the room, he would give some sort of farewell rather then just disappearing without any comments! Petty but this has always bothered me.
This is a great place for people that have had a stroke and need help in rehabilitation my brother has had good results and the fact that they cater to veterans is a huge part of that thank you to all the staff and we look forward to working with you in the future.
Was worth the 45 min drive. Jami greeted us with smiling eyes (wearing a mask) and was very friendly and helpful. Thank you Jami. Dr. Hess is full of energy, professional, friendly and quickly put my 13 year old son at ease. The clinic is clean, welcoming and well organized. We could tell Dr. Hess likes what he does. Thank you Dr. Hess
From my greeting upon my arrival to my exit I had an excellent experience! The staff are professional and friendly. Dr. Lundborg is skillful, professional and laid back. Lastly, they do late appointments on Tuesday’s. I injured my foot on Monday and I was in the office on Tuesday. Great practice!
We are very pleased with Dr. BURGHARDT: caring, warm and efficient. He seems very knowledgeable and instills confidence in this geriatric couple. Initial nail trimming could be a little gentler 🙄. We tend to get more delicate as we age …
This clinic makes you feel so welcomed from the time you enter until the time you leave. Dr Hess is a very good doctor. He addressed my painful tendons in both feet. After the injections along with the insole supports I am starting to have …
The front staff were friendly and professional. All the technicians were efficient and friendly. My experience with my Dr. Was great. I would definitely recommend this clinic. 5 🌟 …
The whole Experience was wonderful. From the front desk reception to the nurses into the wonderful doctor.
This is a wonderful specialty care clinic. I have never visited a medical facility where the entire staff was so helpful (and happy to help). The folks that work at Foot and Ankle Surgical Associates and FASA seem to genuinely enjoy their jobs. They are committed to getting their patients to healthy outcomes.
Fast and courteous treatment, from the pleasant and light hearted front desk staff to the physician who treated me without feeling rushed. I would recommend them to friends and family!
My first impression will be everlasting and will leave an amazing impact on me as a patient
The atmosphere in this facility was very warm, professional and relaxing. I …
Best medical appointment I have had in years!
They did great! Just wish I had advance notice that they were going to remove the ingrown nail but she worked with me and it turned out fine except my prediction didn’t come through
Amazing clinic and staff! Dr. Hess is freaking amazing and super down to earth. Great guy!!!
I liked that they really listened to me and discussed options for my condition. They addressed my concerns and I feel that they genuinely want to help. This is a nice change since I’ve had other doctors treat me like my pain either wasn’t …
FASA is wonderful for physical therapy. Dr Duncan, Molly and Gail are all terrific, knowledgeable and so nice and professional. And Kristy at the front desk is awesome and the new girl Julie is also great.
They touch the time to exray my foot to make sure nothing was wrong that was a relief!
Had a surgical procedure on my foot. Very friendly and professional staff. Quick check-in, and was able to be treated same-day. Doc made the decision not to wait until after Thanksgiving, so they cleared my insurance requirements, and …
Very personable staff! Dr Lundborg was very upfront and explained the situation very good.
My 3 year old Jumped off the couch trying to be spiderman. They where so incredibly kind letting him play with markers, a treasure chest and engaging in conversation with him. He came home and said that was so fun at the Dr. They couldn’t …
From the start the receptionist went out of her way to be personable and make me feel comfortable while she asked and entered my medical info as I told her verbally which saved a lot of paperwork and time. The rest of the medical staff …
This is my first rating for 1 surgery and 2 separate visits years apart. The whole crew is awesome. Everyone is outgoing, courteous and cheerful. My first visit was for a broken ankle that required re attachment of multiple ligaments and …
Great people and a great service… If your having foot problems go see them… You won’t regret it.
This place is awesome !
Every employee is professional, friendly and knowledge. The Doctors are up front with all they do and costs of certain things. …
Ingrown toenail procedure done by Dr Lundborg. He was very professional, efficient, and quick. The other medical staff were also tremendous help through the whole process and they reached out to me to make sure things were healing well. I’ll be back for my other toe soon!
Very efficient operation and friendly staff. Dr. Hess is outstanding and very personable.
Always so impressed with the friendliness of the staff and the efficient use of time. Able the dignose and try a treatment right away. No “let’s wait and see how it feels in 6 months.” Very pleased with all my experiences here. Highly recommend for plantar fasciitis and nueromas.
Usually I get great service, but at last appointment the doctor was switched the day before the appointment.
She was in a hurry when she saw me ( I was on time), didn’t help with shoes or …
Had Dr. Lundborg and he was very professional. He had a difficult patient just before me but still, he came in and diagnosed my problem and we had a solution in no time. Angela the reception and office queen was great. Got me checked in and …
Very professional and kind. Excellent MD (Dr.Lundborg) Thank you.
I had another appointment at Foot and Ankle Surgical Associates in Tumwater and my foot feels awesome after having their Vitamin B injection for neuropathy in my toes. Their staff is friendly and efficient. Amazing team work, with clean …
My doctor has been the most reliable doctor I have ever worked with. He is to the point, understanding, and always treated me like my pain was real. He found a way of solving my long time problem and stuck with me. I feel like I matter to him and that is a great feeling to have.
The MA who toke me back was great, the doctor I seen was awesome and the MA at the end of my visit went above and beyond. Wish the provider worked more days then Monday and either earlier hours or later to accommodate work. Great location and clean office
We really like Dr Hess..
Love the Fun theme in all the ROOMS..
I’ve been going to the Tumwater Foot and Ankle Surgical Associates clinic for at least ten years. Dr. Burghardt is the best podiatrist/surgeon I’ve ever been lucky to have. He’s done three surgeries on my foot and I go in every month for …
I called Foot and Ankle Surgical Associates on a Sunday night, thinking it was Monday. When I realized it was not Monday, The answering services was very supported to take my name and number and assured a call back.. I got a call back …
Very nice staff. They are very respectfull with my 90 year father.
Staff are friendly, considerate and efficient. Our Doctor has been very through and efficient as well. We enjoy the uniquely themed exam rooms.
The Doctors and the rest of the staff here work so well together. When you walk in it just feels like everyone there enjoys there job. Everyone goes out of their way to make me feel comfortable and secure. Dr Lundborg did an amazing job …
This office is filled with kind, helpful people from the front desk to all the medical personnel in the back. I got my cast wet on a Friday when my regular physician was out of the office. This staff got me right in and applied a new cast. …
Dr Hess is great! Thorough and explains things well. His medical assistants are kind and helpful. My only issue is that I called twice to speak with someone to discuss financial questions about a procedure coming up that is not a covered benefit by my insurance prior to my upcoming appointment and never heard back from anyone.
Very good they know exactly what they’re doing they will treat every symptom that you have I give them five stars because I’ve been seeing a Dr there now for the past four and a half years they have done everything that they could to save the leg and they have done just that, yes i would recommend FASA 100%
It was very informative, also, was given arch supports which has helped my foot immensely. Thank you, Dr Lundborg! …
Dr. Lundborg helped me so much. Also the staff worked hard to get my referral approved by my insurance when I couldn’t get anyone else to. They got me in so fast. I will recommend them to friends and family.
Everyone efficient & friendly. Dr. Lundborg was very professional & had a nice reassuring way about him. Going back! …
I have ALWAYS been treated so well by everyone there whenever I have had any issues with my ankle or feet. Physical Therapy at FASA is a MUST. Probably by far the BEST foot/ankle therapists in the south Puget sound area!
What a pleasant office. I found it very relaxing and everyone had a smile. I was treated well and it had that family feel. The doctor took his time and explained things, I never felt rushed. It was a positive experience.
FASA associates are friendly knowledgeable experts from the front desk to the team of therapists not to mention the evaluations with Dr. Scott Duncan, they really are a compassionate team …
The Dr. was wonderful. I went in with my husband for his appointment and told the Dr. I had just taken a fall and asked if he would talk a look at my ankle. He said he was happy to do it. I know his kindness made him late to lunch. Thanks
I went to the foot and ankle surgical and associates for the first time. They really are a fantastic bunch of people. They really listen to your concerns and really care about you as an individual not just a number. Very professional and kind which is very important to me.
They got me an appointment for a work injury within a day of calling, when I got to the office the process was very quick and the staff were super friendly and helpful and seemed genuinely concerned with helping me get back to my normal life. Wonderful experience all around.
My experience was very pleasant. The young lady who trimmed my nails was very thorough, gentle, and professional. I would definitely recommend foot and ankle to my friends.
They saw me in less than a week. All paperwork was done easily online ahead of time. Everyone from reception to nurses to doctor was kind, communicative, and attentive. Got instant relief from plantar fascia issue.
Great talking to a Doctor and staff who really listened. Feel better just having been there.
The staff was very friendly and inviting. The doctor spent time with me and patiently answered all my questions. Dr. Lundborg is knowledgeable in his field and has a great bedside manner. Thank you to all the staff, as my foot is on the mend.
Great Doctors and Nurses. They take care of everything. I’ve been going to them for a few years now and wouldn’t go anywhere else.
They are a great group of people that are considerate and kind with your best interest at heart.. I love Dr Lundberg ♥️
We had a very good experience with Foot & Ankle Surgical Associates. My son was referred over for ingrown toenails and the doctor quickly removed them with as little pain as possible. My son was terrified but the staff were very kind and reassuring.
Been seeing Dr. Hess for about two years now. Just completed foot surgery a few months back… the dude is awesome 😛 answers questions. Surgery went well. Nothing personal to the other doctors there, I’ve seen a few of the others awhile …
My Dad is terrified of doctors, ptsd. Dr Hess was awesome. He explained what he would do and was so kind to my Dad he made him feel welcomed and important. Definitely recommend this office the staff is wonderful.
Very friendly staff and the doctor I saw was very friendly and helpful!
The Dr. and the assistants knew what they were doing. They were very straight forward with everything. Front desk people were very nice and welcoming! The wait was a bit long but otherwise service was exceeded!
Dr Lundborg did amazing on my surgery and the surgery center did an amazing job! Thank you for everything
Dr. Hess was a very polite and hilarious dr. He runs a little behind time but he is so down to earth and makes sure you understand what’s going on. He doesn’t beat around the bush but isn’t rude when telling you what you need to know. …
Superior service. Staff was knowledgeable and pleasant. They were on schedule and very thorough. Dr was clear, professional and knows what is necessary. This was my first visit and I enter a new Dr with suspicion. I left with total comfort. I wish he did more than feet!!
Dr Hess and his staff are thorough and caring. Dr Hess listened and explained “in nonmedical terms” for me to understand answers to my questions. He gave me clarity of the injury I have and I feel I’m under the care I need to heal correctly.
PT evaluation and new exercises to try to get left foot and ankle moving better. Scott was great.
I was So impressed with all of the staff—how friendly and welcoming they were. My four year old felt comfortable and safe as well. The only con was that our appointment was scheduled for 3:10/3:30PM but seen at 4:10PM. I do understand …
I really enjoyed meeting the therapist who was working with me for the first time since I have never been to physical therapy at this location or any other of the Foot and Ankle Surgical Associates location’s before. So I’m looking forward …
Told to arrive 30 minutes before my appointed time, I was called from the waiting room 1 hour after my appointed time, then waited 15 minutes for the doctor.
Once I made them aware that I was 15 minutes past my scheduled appointment time, the staff hustled to get me ready for the doctor. Thorough, thoughtful exam and treatment recommendations. I left feeling confident about the diagnosis.
Everyone I dealt with her what kind considerate and New their jobs the doctor was great I’d recommend that placed anybody thank you
Dr. Hess is the best! Very intelligent and always does the right thing!! You are lucky to be a patient of his!!!
Very good care, friendly staff. Dr Hess was wonderful
Excellent professional service that met my expectations. Long wait. Very busy.
I came to see Dr Lundborg for a 2nd opinion after being really disappointed with the care I received somewhere else. Not only was the staff friendly and helpful, they got me in to see the doctor within 24 hours! From the front desk to the …
When I checked in apparently I wasn’t checked in on the computer. I sat in the waiting room for an hour watching patient after patient get called back. I finally went to ask how far behind the provider was running and was taken back right …
Really enjoyed my visit there the staff were all super friendly and very helpful the doctor great even though I’m going to have a surgery that is tough to do he said I still have all the faith in the world in him and I’m excited to have a …
Dr. Lundborg is very quick and weighs the pros and cons of the treatment for the condition. He was willing to listen to my concern and advised on the least invasive vs most invasive on curing/treating the condition. My appointment was at …
Dr. Nguyen was fantastic! She was friendly, informative and quick. She explained everything she was doing, asked my preferences and made sure I was comfortable with every step. Even though the office was busy, I didn’t have a long wait time and never felt rushed.
Great staff. My situation is not particularly complex but I am always treated with full attention and detail. Their approach is holistic and relaxed without a lot of “drama”.
This practice is very patient focused, with friendly, professional staff. My doctor took time to explain my issue and outlined various options for treatment – pros and cons. I was impressed by the level of professionalism and kindness shown …
Very professional made an appointment got in the next day very surprised at that nice people I would recommend them anytime to anyone
If you have any Podiatrist needs. Foot and Ankle Surgical Associates with Dr. Saleh and the staff at Lacey are fantastic.
The front office staff is very welcoming and helpful. They are there to assist with any questions and never hesitate to offer assistance. Dr. Lundborg is extremely knowledgeable and made the process of surgery seem effortless. Again, he …
I had a fantastic Experience here. The front desk gal with the colorful hair (wish I had her name!) was so friendly and nice, she treated me like a new friend not a new patient. This team of foot docs and nurses has their stuff together! …
Had surgery there on my foot in 2016 it ruined my life I went back and they acted like they could fix it then once they were approved to do the surgery they continued to ignore me I was treated like a piece of trash and I wouldn’t be there in the first place if they didn’t ruin my foot the first time I hate them they ruined my life
Dr Hess is always quick and values patients time. Also when I have to have a draw the nurses are amazing and don’t even feel the stick
I Was quite happy. Need more chairs or extra room for waiting patients at some times of day. I had no problem getting in to see Dr. Longberg but it took a while. Thank you. SRB
I came in with a foot pain w/o an appointment. They did an intake & got my feet x-rayed, got me in to see a doctor, did an ultrasound on each of my feet, gave me a lot of information and foot stretching exercises, gave my foot a cortisone …
I was very pleased with the treatment plan that was put in place for me, I have hope that they will help me with my planters fasciitis so I can start walking and exercising again 😊 …
Dr. Hess and his Nurse were great .
Dr. Hess immediately made me feel like he had a solution for the problem and I felt stress lift off my shoulders. Glad I saw him. Will be seeing him next week …
I have to say being a 50-year-old man and do not like my feet being touched, it was one of the best decision I’ve ever made. When I went there about nine months ago for my first visit my feet were hurting puppies and my doctor has taken …
I’m grateful for your clinic as I finally got a professional opinion about my foot problems. I feel much better after talking to Dr. Lundborg. He is a true professional podiatrist. Again, thanks for helping me.
Dr. Lundborg is most excellent!!! The staff is so friendly and helpful! Dr. Lundborg took the time to listen to what I had to say and then to diagnose my issue. What a relief!!! I finally, after months of pain, am experiencing relief and I …
I would like to thank Dr. Lundborg for his excellent surgical skills and for his care over this past year during my recovery.
Where do I start? Between the beautiful office, the friendly and knowledgeable staff and the amazing doctors, it was like a dream to end my nightmare of a toe problem. In one swift visit, they took care of my ingrown toenail and fixed me …
These Doctors at Foot & Ankle Surgical associates are amazing! I have had the pleasure of working with 2 of them on my foot. Dr. Dang and Dr. Saleh adore them both. Not only professional and well educated in there practice but funny as …
I have had a great experience at foot and ankle surgical associates Dr Hess is great with his patients,and the physical therapy team are so care of they patients I will not trust any other podiatrist or physical therapy team I do recommend them to anyone who has any kind of foot and ankle issues
Dr. Hess has amazing bedside manner and made me feel more at ease of getting my bunion removed. Office staff also very friendly too.
Great patient care! Dr Hess and staff made me feel at ease, and took the time to answer all my questions. I was also able to be seen right away as a new patient, and follow up appts are easy to get appointed.
while they may be able to handle issues with the physical bones in the foot. they are unable to handle skin conditions on the feet even when they claim to be able to. I was very specific with Dr. Saleh on the course of action that works. Was told “well we don’t do that” and so instead of helping he just exacerbated the wound.
Dr Hess and staff were wonderful and
Greatly appreciated. My 90 year young momma had a pleasant experience and is doing so much better today. Thank you 😊 …
My experience with FASA has been extraordinary. Surgery staff was excellent and fun to be with. Dr. Hess did a great job with my ankle and post care has been great.
The staff in their physical therapy department are all amazing and fantastic. You never feel like just a patient to them. They remember details about your life, so when you see them next they follow up with you.
I chose to come here because my mom raves about it. I think I madea good choice. Greeted nicely, paperwork was easy on the tablet. Didnt wait long for a doctor. Simple xrays just a couple steps away. Doctor made things easy for me to …
As a patient with neuropathy, FASA has always been a pleasure to visit, efficient with their check ins and almost always on time, which is not easy during these current times. …
I am very pleased with Dr. Hess and all the people at this place. I was seeing another podiatrist since March and not until I decided to come here, I see results in my care. Dr. Hess explains everything in detail, listens to me and my concerns. Staff are very friendly too.
All the staff were very pleasant, kind and helpful.
A clean modern Facility.
Dr. Michael Lundborg was exceptional. A Very kind person. Great listener. Helped …
Was not pleased at all with this office! The front office person who checked me in was sweet, but the tablet for check-in was ridiculous. Questions like names of all family members living and deceased, where they were born, etc. Really? …
Wonderful experience! Helpful, polite, answered questions etc. Only one problem came up, was prescribed a medication, I looked at lots of stores, couldn’t find proper MG. So I called foot and ankle, all to find out that I can only get it …
I do not typically feel its right to share not so great experiences however, I feel it’s my duty to warn folks about the billing here in particular. I understand that knowing how my insurance billing is my responsibility. The issue I have …
Staff was very friendly and took care on my daughter’s ingrown toenail without any issue. The doc at the 2 week follow-up appointment was great as well. For actual services rendered, 5 stars. …
I had a terrible experience. The doctor rushed in, didn’t introduce himself, proceeded to diagnose my injury, and offer a treatment plan without once asking for my input. He didn’t ask what my goals or concerns were, he didn’t give me …
The Doctor was pleasant, the staff was great as well. I have so many medical issues so I was happy with the experience. I only gave 4 stars because of the wait, I sat in the waiting room for an extended period of time. Wasn’t told the doctor running late, nothing. It would have been nice if they would have acknowledged me
Dr Hess is awesome… communicative, explains things well and in a personable manner. Makes me laugh even when I’m getting injections in my feet. Front office staff is friendly and helpful. I’ve never waited less than 30 min past my appt time to be seen which is a bit frustrating.
Dr. Lundborg is amazing. He had to cut through my tattoo to correct the positions of the bones in my foot and he took the extra time to put my tattoo back together so that you really cannot tell it was cut through.
This was my second visit to Foot and Ankle Associates. I really like this organization. I feel like the care is excellent. All the employees seem to be compassionate and communicate well. I was given excellent instructions to find …