Force Broadband

Force Broadband

Force Broadband Contact Details

  • 18410 Appaloosa Rd, Monument, CO 80132
  • 719-896-2120
  • Monday 8AM to 5PM
    Tuesday 8AM to 5PM
    Wednesday 8AM to 5PM
    Thursday 8AM to 5PM
    Friday 8AM to 5PM
    Saturday Closed
    Sunday Closed
  • http://www.forcebb.com/
  • Facebook

Force Broadband Reviews ( 174 )

  1. I can’t say enough about Brandon. He ran new lines to our house and got us hooked up fairly quickly. While waiting for the signal to be tested and completed, Brandon was tired of watching us move and jumped right in to help by grabbing a table, fridge…..you name it!! We need more guys like him in the world…..GO BRANDON!!

  2. Best internet provider I’ve ever had. Incredible customer service, thanks for the help Eric! Issues are few and far between, and are resolved very quickly. Highly recommend.

  3. We experience fairly regular outages with Force at our home in East Colorado Springs. We’ve been told that if it continues happening, Force will send a tech out however they never do. As remote employees my spouse and I value a stable, …

  4. Brandon was great to work with. Very knowledgeable very friendly and very professional. My experience with force has been just as positive with all people with contact

  5. Great service all the way around! The internet service, technical support, and customer service are top notch and I am glad this is internet service provider I decided to use.

  6. I recently had an issue and Dan came out after hours and got me back up and running. Fast Internet and Great customer service I couldn’t be happier to be a customer. THANKS DAN.

  7. This internet is amazing! I thought moving to the country would be horrible having to rely on slow satellite internet, but Dan and the team at force broadband deliver high quality, always on, fast internet, with quick responsive customer …

  8. Dan has provided great customer service, love the ability to communicate about issues directly and get them resolved…rather than sitting on hold or hoping that someone will call you back! Couldn’t be happier so far!

  9. Well finally some GREAT internet in the Black Forest! Everyone at ForceBB that I dealt with were wonderful and the internet speaks for itself. A internet provider that a pleasure to have providing quality internet to the rural communities! Thank you!

  10. This has been such a Great Service to us. We do not get Comcast and Century Link DSL is absolutely terrible in our area. We also tried HoughesNet and it as well was not very good. This service has been great and the uptime if I had to guess would be roughly 99%.

  11. We needed a fast and dependable network and Force Broadband worked great for us. A local tech was available to answer questions and even came to the house when we asked for help. Definitely recommend Force Broadband.

  12. We recently switched to NetLive and could not be happier. The customer service, personal attention and professionalism are outstanding. When you call they answer the phone, techs are knowledgeable and we would recommend them without hesitation. The speed of the internet is top notch!

  13. I run my business out of my house in Black Forest, and I’ve been struggling with our internet service for the last 2 years. I’ve looked into many different options but come up empty every time. Force BB has come through in a HUGE way for …

  14. My community, situated in challenging terrain, suffered greatly from a lack of capable and reliable broadband. NetLive and Force Broadband (who joined forces during our buildout) were great to work with; they definitely understand rural …

  15. I can highly recommend Dan and Force Broadband to anyone in the area seeking a high quality, high speed connection at a reasonable price with great service. It’s a huge bonus that Force is locally owned and operated and they are using the …

  16. The easiest install ever! Dan is very informative on the process and how the system works! Very simple. Just plug in your router and go! Plus, small business in the Tri-Lakes area! Thank you Dan!

  17. We just got FORCE installed yesterday for us here in Valley Park. Faster than advertised, 50 MBPS. Cannot say enough wonderful things about their investment in our community. SO APPRECIATED!!! Thanks so much to Dan!!

  18. As one of the first customers of this new local internet service, I can sincerely say that I LOVE IT! I had done business with Dan previously & trust him completely…he knows his stuff & is very customer oriented & tech savvy. I’ve had …

  19. I have had great service since I started in June. The service is extremely reliable and the throughput rates work very well with my Windows 10 computer, iPhone and iPad . I had one question which they answered very quickly and I feel very …

  20. We switched our business internet and phones about 9 months ago, and they have been awesome! Best decision we made for our business. Just last month we switched our home internet to these guys. I highly recommend them they are great guys, great service, and the don’t charge a fortune like the big companies do! SWITCH to the FORCE!

  21. Our family is more or less the first customer of Dan’s from back before it was even an actual ISP and it’s been great since then. Infinitely more reliable (and not shady), unlike Kellin, and is leagues above any satellite service. …

  22. Force Broadband and its employees are awesome. They recently installed my new service and not only am I getting what I requested, but that and more. Employees are helpful and courteous. Very respectful of property and family.

  23. Force Broadband has been very reliable, and they went out of their way to help us on more than one occasion. If we could still have their service in the neighborhood where we live now, we would. We highly recommend Force Broadband for your internet services.

  24. Smooth installation. 2 days after installation a construction worker accidentally cut the fiber. They came the following morning in sub-zero temps and hooked us back up. Great service.

  25. My experience has been 5 star with these guys. No issues in almost 2 years and, if I had a question, customer service always responded within a matter of just a couple of hours or less. Highly recommend! Thanks FBB guys!

  26. Wow! Lightning fast. It feels good to have finally arrived in the 21st century for Black Forest internet. Installation was a pleasure, and the service has been up 100% since we’ve had it installed.

  27. We live in an area where could not get Internet, after speaking with Dan, he got us internet and very fast with low latency. We had a big storm come through and never lost connection! You will be very happy with force broadband and Dan!

  28. By far the best ISP I’ve ever worked with. Quick, custom installation. Reliable service. Great prices. Staffed and owner by veterans and gamers, they have a deep appreciation of what quality connectivity means in today’s markets.

  29. Force Broadband has exceeded expectations for us with our new service. All the crew are friendly and knowledgeable, our setup was easy, and our speeds are even faster than when we were with Xfinity. Don’t get me started on CenturyLink… Go with FBB and you’ll be happy you did!

  30. Fast, reliable internet has been hard to come by in this corner of Larkspur. We have now had Force BB 4 months. Excellent service! Dan and his team are great at installation, and we have had high speed internet regardless of weather. No complaints.

  31. The installation went smooth. The service was fantastic. The prices are right, You could not ask for anything better in the winter. Last thing to do is bury the fiber.

  32. Daniel and Force Broadband have only been amazing and exceeded all my expectations. If I have any problems, I speak to him directly. Every single time! Prices are more than fair and I could say more for their customer service except that is …

  33. We had this service installed at my work, and Dan was quick and professional in his installation. Our service is fast and reliable. If I ever want to switch to a new service in my home, I’ll know who to call!

  34. We are so fortunate that our home was along the route of the Force Broadband fiber. There was a pretty steep installation cost to bring fiber to the house, but well-worth the infrastructure investment. We never thought we would see fiber to …

  35. I had a complex installation: 6 acres and some outbuildings where I wanted coverage in addition to my home. The Force team took the time to talk through numerous options with me and to be super flexible even during the installation as we …

  36. Great ISP, great service. Tech support is local and knowledgeable. I have their fiber service and its been fast and reliable. I pay for 100mbps and that’s what it speed tests as, even with network overhead. With a grant from the state, …

  37. If you are in the monument area and in need of internet in an unconventional location give force a call. You can get high speed internet if youre within their line of sight and do not have to deal with the crooked monopoly that centurylink …

  38. The installers were fantastic!!! Devin and Eddie were very professional and answered all of my questions. I can’t wait to get the service up and running. It’s a breath of fresh air to have somebody in the internet/telecom industry that actually knows what they are doing.

  39. They do what the “big guys” with billions in federal funding have refused to do for our local community. My latency is 1-2ms with 930 Mbps down/up now… This is 140X faster download and 1000x faster uploads and 30ms less latency than the …

  40. I worked with Dan Hamilton and the folks at Force Broadband to get their service installed in our community. Once installed, we couldn’t be happier. Super fast speeds and very reliable internet. Especially loved the high speed upload to …

  41. Force Broadband customer service and technical service is outstanding. I work from home and with century link I couldn’t do uploads or downloads. If you call century Link they were uncaring. Switching to force broadband and getting …

  42. (2) 5-Star Experiences
    1) Mason, the installation technician, did an outstanding job at our house. He enabled, tested and then verified with me on my device that the new service was …

  43. Game changer! We went from 10MB max with CenturyLink to 100MB minimum with Force Broadband for the same price. No need to say anymore. Thanks for bringing your fiber out to my neighborhood! Please check them out and see if there in your neighborhood you will not regret it.

  44. These guys are the best. My experiences has been they are always friendly and professional. They want to take great care of their customers and it shows by their actions.

  45. I was having internet issues. I called Force broadband and Brian responded within 2 hours. He spent time diagnosing and explaining the issues to me as he went. He was thorough and quick and now everything works great. Thanks Brian!!

  46. Brian was awesome! He was early and got right with it! He knew what he was doing. He ran the cable tight and super neat so it was esthetically pleasing. …

  47. Mr. Castine was able to complete the job!!! After waiting for winter to clear and make the final fiber connection from last fall, Mr. Castine brought it all together. Fiber was new to the house so it was a complete re-work. Mr. Castine …

  48. I highly recommend Force Broadband for internet service in the Monument Area. Unfortunately, we do not have access to in-ground fiber in our neighborhood against the mountain. We previously tried another local ISP provider, but service …

  49. I just had Force Broadband installed. The service is excellent!! I live in Black Forest and used Century Link for 28 years. I had internet and phone with CTL and the internet was awful!! I paid for 25 MPS with CTL and the most I ever …

  50. We live in a rural area that does not get fiber internet, I have been dealing with Satellite internet that only works when it wants too. I called Force Broadband on Wednesday and had an appointment the next morning. Brian showed up on …

  51. We got Force installed a few days ago and so far it has been amazing. Bryan Castine did our install and he was so helpful. He explained everything to me he was going to do before he did, than showed me pictures of everything after he did …

  52. Force Broadband is a small veteran owned business. Our development was one of the first served by them in the Black Forest. We went from a speed of 8mps to 1 gbs for a price of $100/month. We can now stream without issues. We use their …

  53. Thanks guys! This is a great company to deal with – I was a customer but left to try out a mobile 5G wireless internet. That was ok, but unstable at times, so I went back to Force – they are consistently in service and provide a stable and fast connection. Thanks Eric for helping me get back to service!

  54. Bryan came out to my house to install new service today. He was nothing but helpful from the moment he arrived and took the time to explain the process (and even re-explain as we needed). We very much appreciate the wonderful service we had with Bryan and with Force Broadband altogether so far!

  55. Amazing!!!! Eric, Jeff, and Pete went above and beyond to ensure we had internet in time for a our move. My wife works from home and we had some issues with the neighbors but they where professionals and helped every step of the way. Treat you like you’re family not a customer.

  56. We just moved and Bryan from Forced Broadband came in to connect our internet services. He was incredibly knowledgeable, had massive patience with all my questions, and helped me choose the best service for what I needed. I know that …

  57. I am super impressed with this company. We encountered a major issue when they were installing/ burying the main line for our neighborhood. They took care of us and waived installation fees due to our inconvenience and the company who was …

  58. We got Force installed a couple of weeks ago and it’s been great. Bryan Castine did our install and was very thorough ensuring it worked properly before he left. …

  59. After years of of dealing with CenturyLink, it is with pleasure that I post a 5 star review! I contacted Force Broadband at 9:20 am and was up and running by 2:00 pm the same day. It was so nice to deal with a sales team that knew what they …

  60. Makenna was very helpful with clarifying some concerns I had. She provided me with guidance/suggestions to help determine next steps. She deserves a raise but w/o increasing my cost!😉 …

  61. Eric helped me with a flat tire on the side of the road and was an incredibly kind just awesome guy. Top tier associate who really really left a good impression of the kind of authenticity I would expect to find at a company like this

  62. Only good things to say about this company,
    Eric was amazing and was able to squeeze me in the same day I called to get fiber optic set up. Amazing customer experience wouldn’t go with anyone else!!

  63. Eric went out of his way to let me know I was paying for routers I wasn’t using. Most companies wouldn’t do that for you. Very helpful. Great service and a great company to work with!

  64. Very fast service. Great tech (Brandon). fast internet. Appreciate it. Update – had to contact support for intermittent drop every few minutes. They immediately blamed my owned wifi router instead of actually looking at the problem. If I …

  65. Fantastic Service and care! Every time I called I was able to talk to a person fairly quickly. The initial connection took longer than they had planned or was expected, but they made a very caring effort to complete the connection and setup. Very friendly company.

  66. Eric was amazing. He stayed after his shift to make sure I was all up and running for remote work before the weekend came. Fully reccomend netlive if you are rural and need a reliable internet. No 800 numbers nessesary. Thank you for all the help!

  67. Just moved here and this is hands-down the best ISP I’ve ever had. Their customer service is surprisingly good and communicative. The actual service is incredible. I’m on the 100 Mbps plan and I have never dipped below an actual 100Mbps …

  68. We had FORCE BROADBAND installed today, by Bryan Castine… It couldn’t have been a better experience. Bryan is friendly, knowledgeable (about everything WIFI), and made sure that we were up and running (at the speed we ordered), prior to leaving. I highly recommend Bryan and FORCE.

  69. Updated Day of Install Completion: Shawn H finished the install for me today, and I have to say thank you again. You all have hired the right team to bring Fiber to our Forest! He made sure it was done right, and patiently answered all …

  70. Brandon spent 5 hrs making sure we had connectivity! called his buddy and he rushed over to provide additional aid with no problems! Love force broad band!

  71. Brandon from forcebroad band came out , installed our internet service and was professional, courteous and very easy going. Would absolutely recommend.

  72. THRILLED to have services from Force Broadband! When you call them, you actually speak to a human being. They were so accommodating it getting our services set up. We are pleased to have consistent service in our home. Brian came to get us set up and was professional and helpful he answered all questions and we are up and running.

  73. Dan, Van, and Brandon were so professional, efficient, and friendly. I called for internet installation in the late morning and had everything ready by the afternoon. So awesome. Thank you.

  74. Brandon was super! He help us through all our issues and got us up and running. Forced is lucky to have such a great employee! He is very friendly, helpful and patient. Thank you Brandon!!!!!!

  75. Brandon did an OUTSTANDING (in the freezing cold) job! We are absolutely pleased with his install and explication of how things work. Give him a warm day off!
    Thanks
    Carol Ann

  76. My tech, Brandon came out to do my install prepared and ready to get going.There was some funky stuff going on with the conduit underground, he identified the issue and got everything worked out. Great service and very fast even fixing a problem not caused by the company. Very professional!!

  77. Big thanks to Brandon who came out today and helped get our line line put down! Incredibly professional and got things done quickly. Couldn’t be happier with the service we’ve had so far. I look forward to kicking CenturyLink to the curb.

  78. Can’t say how happy we are with Force Broadband! We cut our line this morning, they came out within 30 minutes. Brandon the technician was professional, knowledgeable and helpful during the repair!

  79. Brandon came out today to finish the install and get fiber working at my home. He connected everything and walked me through the process. He was very professional, polite, and efficient – even with my dogs helping him. Kudos to him! Looking forward to getting the speeds up and having blazing fast internet!

  80. Fantastic experience with Force Broadband so far. Makenna is a superstar. She patiently explains the whole process and answered numerous questions for me. She gets back quickly If you leave a message. Brandon came out and laid the fiber …

  81. Brian and Van came out within hours of my placing a request for service and had my internet set up quickly. They were professional and patient in explaining what I needed. Since I work from home, the fast service was critical and appreciated. They definitely provided 5 star service.

  82. Highly recommend – very pleased. We live out in the forest away from internet providers other than those like Viasat (so garbage Internet). They designed a system just for us and installed it. Internet is blazing fast and Dan has already …

  83. We are halfway through our installation, so the final verdict is still out on service level. There have been hiccups. I do, however, want to give 5 stars to Van for his “make it happen” attitude and drive for a positive customer experience. He is a great example to others in the company!

  84. 5 stars for Van; he has been great and very helpful on getting us to step #1 on our install. Eric has been extremely helpful also. I am now very excited and anxious to get the actual install done so I can enjoy Force”s service.

  85. Force Broadband is very fortunate to have Van, Bryan, and Shawn in their employ. The interactions with each gentleman was most enjoyable today. They each displayed professionalism, knowledge, and friendliness. All made sure to leave every …

  86. Van and Shawn were great. They were friendly and professional and answered all my questions. They were able to get my internet up and running quickly so that I could work from home. I appreciate all their help.

  87. We were super pleased with the customer service we received with Force Broadband. Brandon came to our house between the given time window. He had us set up in no time at all. Would highly recommend their services any day!

  88. Eric at Force Broadband was exceptional in assisting me getting back online via Wi-Fi. He answered my chat within one minute and provided an answer to my problem within another minute. He deserves a raise, and I’m not talking about giving him a 2×4 to stand on…lol!

  89. Brandon and Pete were friendly and worked quickly. Despite having to come back the next day to re-crimp a wire, they were great to work with and did a good job. I would definitely recommend this new internet service to other Black Forest residents.

  90. Brandon and Van performed the install a few months ago. They were courteous and answered a handful of questions that I had about the service. They performed the external installation and I the internal installation. I consistently test at …

  91. Bryan Castine was my installer. He’s one of the nicest guys I’ve ever met. He was incredibly knowledgeable and checked everything before he left. I’m very pleased so far with Force. They have been efficient and professional.

  92. Force has the best customer service! Brandon was WONDEFUL!!!! So personable, kind, knowledgeable, and expert in what he does and really kind to our son. He set up Internet so quickly!!! Everything went very smooth. He was respectful and …

  93. Bryan Castine and Eric did a wonderful job getting us set up for Force Broadband. they were quick and efficient with their work. They didn’t make a mess and, most importantly, IT WORKS! If their work ethic is a preview of what we can expect to receive from Force Broadband, then we already know that we are in good hands!

  94. Great customer service. Internet works well, no problems at all. There was a hiccup with initiating service, we are a new build, but Bryan was great and very communicative about what was needed and what was happening. Still got internet service that day within about an hour of the needed fix.

  95. Force Broadband brought fiber to our neighborhood. We had our install yesterday with Bryan Castine and I couldn’t speak more highly of him. We are extremely happy with the service and communication from this company. Would highly recommend to anyone to go with this company.

  96. Brandon was our specialist sent to our new home to install our Wi-Fi. He was friendly, polite, and professional. We feel he went above and beyond and even think of him as a friend now! Choose Force Broadband and ask for Brandon! Great guy!

  97. I have received service from three people at Force Broadband during the past five days, Eric, Bryan, and Van, and each of them did an excellent five-star job for me. They were polite, respectful, knowledgeable, efficient, and together we got the job done. I am a very happy new customer.

  98. Shawn and Van were both very professional and helpful! And a couple weeks in, I’m very happy with the service so far! And TY for the Military discount!

  99. Shawn and Bryan worked on the install and system set-up. Everything went exceptionally smooth, and their customer service was phenomenal! Can’t say enough good things about them and the way things went. Thank you gents!

  100. Brandon did an amazing job! Had some hiccups but that didn’t stop him. He’s efficient and knowledgeable of his craft would highly recommend Brandon and force broadband!

  101. Brandon and Van are the bomb. They arrived on time and provided a professional installation into my new home. In my 18 moves, they provided best installation of my internet I have ever had.

  102. Van and Sean were amazing! Van showed up right on time, was extremely knowledgeable, super helpful with the app and installation process, and was so sweet to my dog (which is always something I am nervous about when workers come to my …

  103. Excellent service!!!!
    I talked with Shawn as he was splicing a neighbor. He called the office, I signed a document and they ran the wire and spliced in the next couple of hours. …

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Location

18410 Appaloosa Rd, Monument, CO 80132

Force Broadband reviews