We provide exceptional financial services to our military and civilian members and the communities we serve. We aspire to be our members’ financial institution of choice, wherever they may be.
| Friday | 9AM to 6PM |
| Saturday | 9AM to 1PM |
| Sunday | Closed |
| Monday | 9AM to 5PM |
| Tuesday | 9AM to 5PM |
| Wednesday | 9AM to 5PM |
| Thursday | 9AM to 5PM |
1638 SKIBO RD, Fayetteville, NC 28303
Great Customer service
Safe and convenient.
Their customer service sucks
Worst bank ever.
Good bank
Worst bank ever!!! I mean bad!!!
Online it said Skibo branch was open Saturday but it wasn’t. Thanks
This place is a joke. The staff provides horrible Customer Service.
I would like to open an account for me & wife. Need advice on this as I am a Veteran WWII & also DVA .
Thank You, …
The ppl who have the problem, are the problem…. Ppl will complain about anything. I had nothing but great customer service from this bank.
I have only had positive experiences here. Sometimes it gets really busy but the staff are polite and professional.
In person great customer service. Online loan application are awesome unles you get M.K other than that great service m
This bank is horrible. I wish I could give them a zero.
Horrible customer service in their loan area. The branch on Fort Bragg is much more friendly and very helpful.
Do not finance with this company if you ever need them they will not be there for you!! All takers that’s it!!!
Service has always been great for me. Website keyboard is a great feature with my no switching between numbers and letters.
Been with them for over 15 years, great loan rates, they have earned my business and I consider them part of the family.
Horrible bank…20 years with them.went rt over to bank of America. Instantly can cash a check and mobile app…withdrawing from this horrible bank,wonder why they have a high turnover rate
Been here for years and it’s a great bank only problem is that at one point and time they couldn’t give out the coins of a transaction so the coin machine was messed up
Have always gotten great service at the branches. There was one mistake on an account and I politely brought it up. They worked diligently to correct it as soon as possible and apologized profusely for the error.
They need to update their services and you can never get anyone after hours for emergency’s.
THE WORST BRANCH AND FINANCIAL INSTITUTION!!! I WOULD NEVER TRUST THEM WITH MY ASSETS!!! ABSOLUTELY NO CUSTOMER SERVICE SKILLS IN ANY OF THE EMPLOYEES!!!! JUST TERRIBLE!! HOW DO PEOPLE BANK WITH THEM!!??
Went to open a savings account and had a few government checks to deposit. They refused because I had a temp id. Went down the street to Wells Fargo and opened an account without an issue
Skibo branch always goes over and beyond the call of duty. After being turned away from the horrible Raeford road branch they made away for me to deposit a life insurance check to cover funeral expenses. They have extended hours on friFri and open on Saturday. Great loan rates and service.
Very poor bank techniques!! Clearly no regard for customers, and customer service is unrealistically poor! Will offer things like PWC assistance program, but in the end its just a ploy to line the pockets of the bank. Not the typical …
Terrible customer service, been waiting over for a year to get a title change which they keep
Blaming on the dmv when it is indeed their fault. Can’t get anyone to call back, assist, or follow up!
If I could leave 0 stars I would. This is by far the worst customer service I have ever received. I was told by an employee over the phone that I was”calling to vent and to go ahead because it was the end of her day”. I wouldn’t send my dog …
I have been trying to get my vehicle title for over a year. on top of that I was over billed and the funds in the account are draining monthly for “Paper statement” and other fees. The ineffectual, rude and unethical practices of this …
My family has been with them for 40 years, and we have never received this unacceptable service, I told my friends, sons Special forces 3rd group stay away from this bank. This member ship has gone to hell. My son said dad we no they have …
My husband and I have been customers of FBFCU for over 7 years, and I normally have a great experience with them, but this time, your establishment gets a big Thumbs Down… …
One of the least professional banks that I’ve worked with. First, would not release information on a lien to my bank in the process of buying a car. After the sale, could not get in contact with the bank at all; called the number listed on …
Total inconvenience not allowing cash deposits at atm. And oh my gosh they are the slowest tellers ever. They don’t move with urgency
Terrible bank. I don’t know how they are still in business. They clearly need a complete overhaul of staff/employees and policies, and right down to the building itself. Nobody has a clue here. God forbid if you need something after 5PM. …
Where do I begin?? Lies? Lost paperwork? Stupid questions? Applied for a credit card after we financed a Vehicle that we had to submit disclosures for 3 times. Some lady who is apparently never at work asked for income verification 3 times …
This bank is messy,slow and unprofessional. I would not open account for my dog here. They have no consideration for time at all. They having you sitting around like you at home waiting on dinner.They dont come and update you nonething I just sat and sat and sat there.There customer service is awful and they are rude as hell.
Worst banking experience ever!! This CREDIT UNION charges BANK fees. They have fees for fees. If you have issues with your credit card, they will not help you resolve fraudulent activity. They tell you because you have done business with …
Went in to reopen my account and was assisted by the receptionist who handled that for me promptly. When I had called two days prior to my arrival to ask if there was a limit on my rolled coin I could bring in I was told no as they have …
I’m not sure why the ratings are so low, but I’ve banked here for more than 20 years. I opened accounts for all of my children here. The associates are always nice. Any changes i need to make to my account are immediately taken care of. …
My mom has been working here for 10+ years… I have had an account with them for about 5 years now. I have NEVER had any issues from them… Everyone I have met and talked to is extremely helpful and nice! The ONLY problem is when they …
Trying to get an actual person on the phone is impossible! I have a vehicle financed with them and paying my car payment should not be this difficult! When I do get someone on the phone, it takes 20 minutes to process a payment, and they …
This bank is just generally horrible in every way. Outdated, unimpressive, and unnecessary. They operate as though it’s still 1997. I went in to get a replacement card, I waited in line for 10 min, when I reached the teller she was rude and …
Today, I noticed that face masks are optional. It’s easy in and out depending on the time of day. The staff is incredible. Thanks for the great experience for each visit. Keep up the good work! I look forward to returning.
I just wanted to take time out and let people know that the fort Bragg Federal credit Union on skibo it’s probably the best bank or credit union I’ve ever had the pleasure of dealing with. They are the most professional and courteous group …
I see now why the reviews are so poor. I tried to resolve issues with my mother’s finances. Basically wasted two days with the Staff only to be told they are forwarding my requests and would”get back to me”. Going on a week Friday and they …
Avoid this bank like your life and money depend on it. They are very rude, slow, and unprofessional. The person on the phone says a service is available. Drive all the way to the branch: Oh no, we don’t do that here. Acted like I was …
When I relocated to the area from out of state, I thought this would be a great credit union to join-boy was I wrong. I’ve been met with inconvenience after headache. Had to call and ask why I never got a debit card (told I had to call in …