Fort Duncan Medical Center

Fort Duncan Regional Medical Center

Fort Duncan Regional Medical Center is a hospital medical center in Eagle Pass, TX that serves the community with advanced technology and … See more

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Fort Duncan Medical Center Reviews ( 99 )

  1. (Translated by Google) Excellent hospital, my baby was born there, the treatment by all the staff was very nice. The nurses are pro-breastfeeding and have always been helping and advising me with my breastfeeding. I highly recommend it. …

  2. (Translated by Google) After I checked in, the staff were attentive and very helpful. Just to mention that the registration process for payment was very slow and they passed customers who had arrived after me. I think there is an area of …

  3. They really spent more time over the aesthetics of this place more than the service. Underdeveloped staffing and ridiculous waiting periods is what you can expect.

  4. Over 2 hours to get allergy treatment and counting.. great place to come and die if you ever have a medical emergency and a death wish.

  5. My friend was feeling really sick and had a fever during school and decided to go to the emergency room to see what’s going on. Turns out, the labatories were closed and he had to go the next day. Its called an emergency room, meaning 24/7 …

  6. Dr.Cardona and Dr.Sholtz, are extremely excelent DOCTORS!!!,Mrz Norma Salinas cafeteria supervisor and Mr.Reynaldo, morning shift, are excellent, they make sure food is warm, plates have good food portions,and check for any problems with …

  7. Worst hospital if you can call it a hospital waited 5 hours and they gave no medicine took an X-ray only and said nothing was wrong when I was in excruciating pain and felt like I was dying They said that nothing was wrong and sent me home …

  8. Worst service of any surrounding hospital! As a nurse I have to deal with all hospitals within a 100 radius and this one has to be the worse with Service and registration.

  9. They never brought my I.D. back and can’t find where it is. When I called to see if they had found it they said they had a bunch but that none of them had my name on it. They were semi polite, just be cautious and remember to ask for everything you hand them as soon as they’re done with it.

  10. Bad hospital they dont care about their patients, very rude staff. This staff needs public relations. One of the nastiest hospitals ive been to. So much neglect here. So many things that can be prevented but due to neglect things happend.

  11. Seriously if there was negative stars I would mark it down!!
    People could be dying and the nurses or anyone would not care what so ever.
    We have been here since 8:50 pm and it’s 10:45 pm right now !!! ALMOST TWO HOURS …

  12. Nurse Rebecca from icu is always in the look out for my brothers needs she is a excelente nurse and all of the icu nurses I’m soo glad she is helping my brother with he’s recovery thank you very much 🥰 …

  13. Not taking care of patients, not washing, sanitizing or using gloves on a OPEN WOUND. Caused patients infection to worsen. Doctors NEVER available so hope you dont nee emergency care, this IS NOT THE PLACE TO GO FOR CARE. Patient (who is …

  14. They didn’t do much to help me had to go to uvalde where they actually cared because turns out I needed to have emergency surgery and was taken to San Antonio

  15. I was scheduled for surgery. Got prepared and ready for surgery and they canceled my surgery because of missing some labs results ordered by doctor and the nurse gave me wrong schedule date.

  16. Last weekend I was feeling very sick Dr Aguayo postpartum unit staff and OR team were very quick,kind and very professional in taking care of me I received excellent care at fortduncan. Forever greatful from the bottom of my heart.

  17. Staff nor doctors won’t care about you unless your status is well-off or a close friend. For simple procedures, you will spend an eternity waiting and left in the dark. Not sure if everyone is really that busy or understaffed, GREATLY.

  18. I was there since 11:45 on the 27th of January and I went in at 3:55 in the morning of the 28th of January
    The staff was great it’s only the waiting time. I was there waiting my turn for …

  19. had an early Sunday morning visit in the ER. Elizabeth Salas, RN was wonderful. I was talking to to the pysician when she was trying to insert an IV (i’m a bad stick ) and before i knew it she had a 20 gauge inserted. Dr. Schayner came …

  20. i just wanted to thank the entire staff at Ft Duncan hospital for their professionalism and bedside manner on saturday March 4, 2017. We were on a weekend trip to lucky eagle casino when my mom Maria Escobar became ill unable to breathe …

  21. I’ve been here since noon with no food and I asked multiple times if I could get something to eat I just get ignored. When I try to go to the restroom I call to get unhooked but noone comes in and I do it myself. Worst hospital I’ve ever been to and I am a sick person who is in the hospital about 3 or 4 times per year.

  22. As soon as i came in tonight with unbearable pain there was no nurse to triage. Have been waiting for 15 mins now. I will write another review when and if they ever get done. The last time i was here they took 7 hrs to treat me then 2 year …

  23. My girlfriend fainted at work yesterday and the ambulance picked her up to take to the ER. The staff was great , but never in my whole life had I dealt with such rudeness and disregard from a Dr, …

  24. Something needs to be done about this hospital it has very high percents of covid deaths. If you or any one of your loved one is in this hospital due to covid please ask to be transferred to another hospital preferably to San Antonio before it’s too late saying this from experience. God bless you.

  25. They diagnosed my aunt with a “stomach virus” three whole days despite vomiting and fainting. Then they accused it of being a tumor.
    We took her to San Antonio and it turned out to be a hemorrhagic stroke. The …

  26. If I could I would’ve put 0 stars! My grandma was here for 15 days and she was dying one day they would tell her she was good the other that she was in critical condition! She ate one jello y 3 days they had her starving the only reason …

  27. I would put zero stars if I could. The ER rooms are dirty and the linens are all stained, even blood on the floor and dirty bathrooms with overflowing trashcans. Explain to me please- how I hear all the staff laughing and talking yet it …

  28. Took my mom to the ER on 5/6/2019,waited 2 hours in the waiting room, and a total of 10 hrs in the hospital, I can’t say anything negative about 1 nurse, Eli he did his best in taking care of my mom and other patients, I barely saw the Drs, …

  29. The labor and delivery staff were all so friendly. Becca, in the nursery was especially kind and helpful, she gave me peace of mind while caring for my baby boy. And Mayra (not sure on the spelling ) in L&D was so attentive, patient, and kind with me. Overall, all the staff made a positive impression. Thank y’all so much! – Brenda A.

  30. Excellent care for my Daughter-in-law! Dr. Nwanna, Dr. Crone, Dr. Aguayo, and Dr. Heinrich, with God’s help, made it possible for her to live to be with her husband and two boys. Dr. Zylberg has taken excellent care of baby Ezekiel. Thank …

  31. During the chaos of COVID-19, I was concerned about giving birth. FDRMC made the entire experience from registration to leaving the hospital with my newborn feel safe and secure. They took amazing care of me. The nurses were attentive the entire time. I was very happy with all the care I received while I was in their hands.

  32. They admitted mom into emergency room. hours later they released her. They threw her belongings in a bag along with a pair of pajamas that was full of feces. They just threw it in with all of her clean belongings and wallet and personal …

  33. Kudos to all the staff, nurses, and doctors at the hospital. At the surgery department I was treated with kindness, courtesy, and utmost respect. I especially want to praise and thank pre op nurse Donna Martinez, RN nurse Linda, and post op …

  34. My Sister is sitting in the lobby now with fever and pain! They haven’t given her anything at all to help! The nurse at the front desk is just rude and mean to everyone there! I know everything is overwhelming right now but have some …

  35. There’s a Facebook post on compro y vendo with currently 200 negative comments. How S.A hospitals and other regions even advise people from Eagle Pass not to go here.

  36. It was a terrible experience, I know they are inundated with patients but when the Dr. Asks you about your problem and immediately tells you to have your Dr. Schedule you the next day for an ultrasound, you are left speechless. He …

  37. I shouldn’t have to wait almost 2 hours just to register. 5 star facilities with 2 star staffing, it’s pretty evident this hospital is severely understaffed. Review from 2018 …

  38. My wife and I are from out of town and on our first visit, we were greeted with subpar customer service. If you happen to speak only English, then you’re already off to a bad start. At the information desk, we stated our names, our …

  39. Well Dr de la Santos is great but I was admitted into hospital on Friday of last week and the nurses did not do there jobs at all then being discharge to see my pain management doctor wedsday thay did not call ambulance service at all I …

  40. I just want to thank the ICU team especially Rebecca, Jesus, and Rudy, for attending my father at their best(May 2021). Also with us his children, they showed compassion, kindness, delicacy in our pain especially the last hours of my …

  41. I’m here waiting more than 3 hrs with a very sick with a 2 years old. The service is horrible. They just don’t care about other humans. Even 1 star review is way too much for a review for the Fort Duncan. I even saw some HIPAA violations …

  42. The care that I received from my ER Doctor and Nurse were great; the only thing that i have a complaint about is how long it took them to do. They are intelligent enough to know what they are doing but something that should have taken 30 …

  43. I’m not from town but I needed to get labs done and unfortunately this was the only place I could go to. I had my orders (electronic order) and the lady from information was super rude. She kept questioning the order and I had to explained …

  44. Unfortunately I have been here twice. Was disappointed with Dr. “Scocca”. I had an xray done and his response was “there is nothing wrong” when I was clearly in pain. All I received was crutches even though I walked in on my own and a …

  45. Horrible ER experience, won’t elaborate in the review. If given the opportunity, just go to San Antonio if possible. I know they’re are good nurses there, and to them I bear no ill will. And to save the trouble for the person replying to …

  46. Extremely disappointed with this place. I took my son to STAT with abdominal pain and appendicitis symptoms. They ran all their tests and gave me the option to send him for surgery in San Antonio or Fort Duncan Hospital, which I chose …

  47. Brought my mother to the ER and couldn’t find anyone at the front desk. The two ladies at the side desk/payment desk said the nurse would be out shortly. Its been 30 min and not a single person has come out to man the front desk. I’m glad …

  48. The worst hospital I’ve been to! it took over an hour just to get called and sent to a room and then took another hour to get medical attention not to mention I had to go up to a nurse and beg for help. My son was crying from so much pain …

  49. What I didnt like when I was at the emergency room, is that they put the cuff on my left arm to tight that when it turned on it literally felt so painful and it felt like if my arm was going to pop. After like 3 times turned on n off, They changed it to my other arm, and now my left arm is so swollen and bruised.😔 …

  50. The ER nurses force patients who are immobile to get up and go get their wallets that they left in the lobby. They also talk smack about patients in Spanish assuming no one in TEXAS will understand them

  51. Had my gallbladder removed and the day shift nurses were amazing the first day. The nightshift nurses kind of made me feel like I was a burden. They should have let my husband stay with me overnight if they didn’t want to be bothered about …

  52. The amount of careless, incompetent staff is beyond ridiculous. No wonder surrounding areas try to warn people to not be seen here in case of an emergency and to transfer to San Antonio if possible. Its upsetting that there are a lot of absolutely amazing nurses there but because of the bad ones, they get a bad rep.

  53. I was treated great during my stay here. I was treated with compassionate care, and i’m thankful for their services. God bless you to continue to do what you do. Jermiah 32:27 ” I am the Lord, the God of all mankind. Is anything too hard for me?”

  54. Let me start off by saying Maria the “Nurology” lady SUPER rude. Also almost all female nurses (except Rachel which she was the nicest of them all great attitude) were inattentive and also rude, asked a nurse a question and she said “that …

  55. Nurses need a lot of guidance and help from the doctor. They asked plenty of time for help from the doctor and they were ordered to just put pressure to the wound and wrap the wound. I was bleeding alot from my hand for 2 hours After the …

  56. Extremely long wait to register, 1 hour and 45 minutes to register. Timed one worker and it took her 4 minutes and 45 seconds to call the next person. Total time there was three hours for blood work. …

  57. I’ve heard the worst things about fort duncan. We had to take in a relative who is non verbal and wheel chair bound. Most staff were kind, but man do they lack communication skills. One huge complaint I have is on this ER “nurse” Norma… …

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