Fort Mill Vision Center

Optometrist, Fort Mill Vision Center

Fort Mill Vision Center has kept the warm and caring attitude expected in a small town atmosphere while striving to maintain the highest standards … See more

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Fort Mill Vision Center Reviews ( 184 )

  1. I was scammed. I paid a lot of money for what I thought/told was a NEW pair of designer framed glasses. When they were ready to pick-up, I was disappointed to realize that they were, without a doubt, the same EXACT frames from the try-on …

  2. Everyone was very friendly and professional. My testing options were clearly explained beforehand. As were my corrective options afterwards. Very welcoming staff.

  3. Very professional and welcoming. Explained the entire process and my options after the exam. Truly great experience, I will be returning for follow up exams.

  4. They did their job I guess… I almost took off a star for no cleaning cloth and my anti glare on my lens is nonexistent but once again, the point of an eye doctor is to make you see so in theory their job was done to a 5 star completion…..you get off on a technicality this year but next year we will see.

  5. The team here is fabulous, Dr Thomas was a delight, very patient, explains things at your level and doesn’t try to sell you on things you don’t need, so glad I found them, highly recommend!

  6. Very professional. My appointment time was met exactly and all me needs were attended to. Excellent facilities and staff. I will continue to be a paitent there for a long time.

  7. As a new patient at Fort Mill Vision Center, I was very impressed! Dr. Dutsin and the staff are very nice and professional. Dr. Dutsin is thorough and diligent.

  8. Friendly and courteous staff. Willing to work out my complicated prescription to get it right. Love going there. Dr. Long is personable and professional in every way.

  9. Great service all around and Doctor Adam is wonderful! Thank you for all your help and will definitely come back. The office is very clean and smells amazing 🙂

  10. They always smile when you come in. I always feel comfortable and my questions are always answered. I never have to wait long. They worked with my daughter for months getting her used to contacts.

  11. I chose Fort Mill Vision center based on the reviews and they were not wrong. On-time, expedited and thorough service with a great doctor and staff. Couldn’t be happier. Thank you!

  12. I highly recommend Fort Mill Vision Center! They have a friendly and helpful office and the doctors take the extra time to understand who you are and how best to treat/help “you.” At the end of the day, these are just “good people”!

  13. Very patient with my little ones and very knowledgable. Thankful for their compassion and ability to fit me in she I was needing an acute visit. Dr Dudson and Dr Thomas are great. Nothing but positive experiences

  14. The actual office is very beautiful and rather quaint. Dr. Dutsin and staff were very kind, courteous, and timely. I highly recommend this office for eye care needs (and I’ve been to Many!).

  15. I have been seeing Dr. Dutson for several years now. Although I’ve moved further from the office, I wouldn’t think of changing.
    Dr. Dutson is highly competent and caring. The support staff treats you as though you were their only patient.

  16. Overall a great experience with a knowledgeable staff and short wait time. They made everything very easy. The building itself needs a bit of a makeover but the staff and doctor were great.

  17. I love this place. They were so patient with me when I first tried wearing contacts. I love the high tech gadgets that can be used instead of having to dilate my eyes. This means I can schedule an appointment on my lunch hour and return to work and not be blinded until my eyes return to normal.

  18. Service and friendliness are always top notch (and if a mistake is made, they handle it with grace and make things right). I’m sure I could go somewhere else and get things done a little cheaper, but I like the more personal experience and appreciate caring professionalism when it comes to my vision.

  19. Dr.s are great here, front office is courteous and helpful, staff selling glasses is a mixed bag, I had one who really looked at my insurance and saved me money and this last time a different one tried to up sell everything to me saying it was Dr recomended (it wasn’t). I did not purchase glasses from here this time because of that.

  20. The office clean with very comfortable seats. The staff and doctors very friendly and committed. I receive a very comprehensive exam. Would recommend everyone come try out Fort Mill Vision Center.

  21. Fast, efficient, professional, very extensive examination, talked about all facets of exam with explanation. I appreciate everything that was done for me with follow ups scheduled. Thanks to everyone at Dr Dutson’s practice.

  22. Wasn’t keep waiting. Nurse finished left the room, closed the door the door reopened It was the Doctor that quick.
    Dutson is very thorough. Explains in a way that can be easily understand.

  23. It was my first time at Fort Mill Vision Center and I was welcome right away. The staff and doctors were very nice and informative. They answered all my questions and made everything very easy. I will definitely be going back for all my vision needs!

  24. Such a cute office! Very efficient check in process online. They were very accommodating to what I needed and everyone was so kind! I look forward to being a patron for a long time.

  25. I have been a patient for 7 years and always get the best care. The doctors and staff are amazing. I would never go any place else! If you want the best care for your eyes, there’s no place better.

  26. I have been a patient for approximately 12 years and have never had a bad experience with any part of the process of getting glasses or contacts. They are great with both children and adults and I highly recommend.

  27. Dedicated, smiling faces from start to finish. Dr. Long is always personable, professional, and willing to take time to address my questions and concerns. Prompt, efficient service with no extended waiting time while being shuffled from one waiting area to another. This is the way eye care is supposed to be.

  28. Oh my gosh! I loved my experience so much. I felt so welcomed, well taken care of, and I love Dr. Long. Even though they were busy they were so wonderful. I wanted to stay for dinner 🙂

  29. Fast and efficient service. Had exam and photos taken of the inside of my eye. Quick and painless. Getting fitted for contacts and will be happy to see clearly very soon!

  30. When we were looking for an eye dr. in the area, we wanted to find somwhere that was personal and you didn’t feel like a number in part of a large corporate “doc in the box” kind of set up. The office staff here are very personable and …

  31. My eye doctor of 13 years couldn’t see me for an eye ulser till A day and half later( I’m sure the doctor is unaware of that). Fort Mill vision center got me in right away under my circumstances. Friendly staff and a nice office. Highly recommend!

  32. I have recently moved to the area and needed to find an eye doctor. I was very pleased with Dr. Long. She was very thorough and took her time explaining everything to me. Very happy with selection of glasses. I would recommend Fort Mill Vision.

  33. Had a wonderful first time visit! I felt like everyone really listened and I walked out of there feeling great about my choice of frames. Thanks Jess!!! About a week later I went back to pick up my new prescription glasses and was taught …

  34. I love this place! Dr. Spratt is amazing! I’ve been wearing glasses since I was 2…. let’s just say I’m not 2 anymore and haven’t been for awhile, but I’ve seen a lot of eye doctors and Dr. Spratt and the staff at Fort Mill Vision are the best I’ve ever been a patient of by far!!

  35. Always a pleasure and always treated pleasantly. Everyone is attentive and all questions are answered. I have been seeing Dr. Dutson. He is very thorough and always takes his time to listen and explain what he is doing. Always a good experience.

  36. I have found Dr. Long to be very personable and takes time to review your issues without rushing you. She is very much aware of the issues of the eye and I am confident in her assessment of my own eyes. I have great faith in her and her staff.

  37. Fort Mill Vision Center does a fantastic job of being quick while still being thorough, friendly and personal. Dr. Thomas has done a great job at helping me see my best and she makes it a very enjoyable patient experience.

  38. How have I missed this hidden jem the past two years I’ve been here!! I will admit the office was a little hard to find my first visit, it’s tucked down a little hill near the new RiverView Elementary school. GPS lead me to believe I was …

  39. Absolutely wonderful, and patient staff. Went in, and they were on time with getting me back for my appointment. Very helpful with assisting me with finding glasses as well. They made getting glasses feel like it wasn’t a bad thing, as they were very welcoming.

  40. It was my first time in Fort Mill vision. I sustained an eye injury and they got me right in and treated my pain immediately as I waited to see the doctor. Sweet caring staff. I’m new to Fort Mill and needed an ophthalmologist. I highly recommend them!

  41. This place is a hidden gem… literally! It’s set back off the road on a long driveway, surrounded by trees like a little cottage. Very nice facility, friendly staff, and a good size optical shop too. So glad I found them instead of going to a big brand chain. They’re a small private practice and was a really great experience.

  42. My experience via telephone with this office was the absolute worst encounter with a professional office I can recall – I’ve used vision centers in several towns in SC & NC – as well as in Alabama, Tennessee, Georgia and Kentucky over the …

  43. I have been going here for years and I always have a great experience. The entire staff are extremely kind, knowledgeable, and just are all around great people. I recommend this place to everyone I know and the ones who go love it too. Dr. Spratt is simply the best!

  44. This place is a gem. I’m so glad a co-worker recommended it to me as I complained about my last eye doctor. Everyone is friendly and helpful, the place is clean and organized with just the right touch of down-home local practice in the form …

  45. Our family has been going to Fort Mill Vision Center for 7 years now and are very happy with them. Dr. Long and Dr. Thomas are excellent and thorough, and the staff is great. I happily recommend them for your eye care needs.

  46. Excellent and knowledgeable staff and extremely kind and courteous. I took my entire family (wife and kids, ages 7 and 4) and they treated us like family. Dr. Dutson was amazing with my kids and is an awesome Optometrist.

  47. Best eye Dr appt I’ve ever had. All employees were very friendly, professional & made me feel welcome & important. I was in & out in 30 minutes. They had an option to either dilate my eyes or for an additional cost ($39) they could scan …

  48. I have been here twice. Once for an eye infection and once for an exam. Both times I was made to feel cared for. They are great at getting all the information that you need quickly and accurately. My prescription was ordered and arrived early, which was great!

  49. Deborah Long has such a great since of humor and is always very straight forward during the examination process. The work staff was very aware of what my insurance did and did not pay to help my visit be affordable as possible.
    Good Job by All.

  50. Been going here for two years and it’s by far the best eye doctor I have ever visited. I feel like they care about my eye health and are not trying to sell me on products I don’t need . The atmosphere is amazing and everyone there is amazing. Would recommend 10/10.

  51. This location is very clean and the staff is so friendly. They are taking the proper Covid precautions by making sure to take your temp before you step into the building. Dr. Dutson was very friendly with my kids and I really appreciate that! Highly recommended!!

  52. Everyone is so friendly and helpful. The ladies helped me pick out the right glasses for me and the doctor took his time and made sure I was comfortable with the lenses I needed. Will definitely go back and recommend them to anyone who is looking for a new and great eye doctor!

  53. Update: I recently had an emergency with something in my eye, call the office even with a full schedule they brought me in and found a small flake of something….it was so painful thanks. Again their customer service is the best. …

  54. Besides the pain I was in at the time, my experience here was wonderful! Nice, warm and welcoming!! They were recommended through a relative and the care I received from the staff during my emergency visit with Dr. Dutson was outstanding …

  55. We have been going to Fort Mill Vision since we moved down here…great people, great customer service. During this visit, equipment was being sanitized constantly. They got both me and my wife in quickly. Great glasses selection…this is the only place for us when it comes to our eye exams …Thanks to all at FMVS!

  56. I love coming to Fort Mill Vision. Everyone is super nice and Dr. Dutson is a very caring doctor. I recommend this office as very caring and up to date business. I appreciate them znd their care.

  57. Dr Long is an excellent healthcare professional. Feels more like visiting a friend than going to a Dr’s office. Always thorough and willing to take the time to answer question. Our family has been using this practice for over 20 years. Always consistent in professionalism and friendliness.

  58. We are so thrilled to have found Dr. Dutson and his staff. Finally a doctor who helped my daughter with an eye issue that other doctors told her wasn’t an issue! Now she wears her contacts comfortably and no more complaints of headaches! He …

  59. Awesome experience! Dr Adam Dudson stayed past closing time to see me for an eye Infection even though I’d never been there as a patient!! He even gave me a coupon that saved me half the cost of the prescription! Was given a quick follow up …

  60. As a lifelong resident of Fort Mill, I can truly say this a great Fort Mill experience. I have been a patient of Doctor Longs since starting her practice. She and her staff have met all our families eye needs and exceeded our expectations with every visit.!!

  61. Wonderful office that is easy to work with – from scheduling appointments, to the exam and getting prescriptions! They were great with my young daughter and also made us feel safe with their COVID-19 procedures.

  62. Dr. Spratt is excellent! I thought I could never wear contacts and she found the perfect combination multifocal vision contacts balanced for seeing far out of my dominant eye and a reading boost for my non-dominant eye to make everything …

  63. Our appointments are easy to schedule. The staff is friendly and helpful. Dr Long is professional as well as personal. Love the feel of the office. It’s cozy, warm, & has the feel being @ home. We always feel welcomed, even just to walk in for an adjustment to our glasses!

  64. Excellent staff and Dr Long is the best! When I first walked in the staff member at the front desk already had all my information pulled up – this showed excellent customer service. Dr Long is very personable and informative throughout the …

  65. I came to the clinic as a new patient. I needed a routine exam, but I was also experiencing a very frightful situation pertaining to my vision. I was beyond impressed with the treatment I received. The doctor was extremely thorough, patient …

  66. Excellent experience! My husband and I just moved to the area and are glad we found Fort Mill Vision Center. The staff is courteous, friendly and professional. We spent only a few minutes in the waiting room before we were shown into exam …

  67. What a great experience. This place is wonderful and they really care about their patients. Dr. Spratt was WONDERFUL! She has a great attitude through the whole visit, even with all my questions. At this practice they make you feel like …

  68. Ft. Mill Vision has been my eye specialist for many years. Their staff and Dr. Dutson are caring professionals and have provided excellent care for my family. I would recommend them to anyone looking for eye care in the Ft. Mill/South Charlotte area.

  69. Fort mill vision staff is like family. Always a great experience. Original staff is still with Dr. Long which speaks mountains about how she treats people. I’ve been a pt. there for over 20 yrs. Love Dr. Long. She looks the same as the first day I met her. Wouldn’t go any place else.

  70. As usual, staff was great! I felt like I was well taken care of! Dr. Spratt is amazing! She attends to all of our family needs. Thank you all for everything you do and the extra steps you are taking during these difficult times. Will definitely recommend to anyone looking for a vision center!

  71. The Fort Mill Vision team is amazing! Staff is friendly and efficient. Dr. Spratt is the best. The optical team was very honest and helpful in helping me choose the best frames and add-ons needed to give me the best vision!

  72. We LOVE Fort Mill Vision Center! Dr. Spratt and her staff are truly amazing! If you are looking for an eye doctor who genuinely cares about you as a person and your eye health, look no further!

  73. The staff and Doctor were very nice and friendly. They answered my questions and explained the conclusion of my eye exam. Jeff was awesome to work with finding my new glasses, a great selection. He showed my all my options and explained …

  74. I went for an eye and contact exam, everyone there was extremely kind and knowledgeable. Definitely one of the best optometry offices I’ve been to. I’d highly recommend them. I saw Dr. Dock, he was great and very through in my exam and with his recommendations.

  75. Dr. Dutson is very knowledgeable and makes you feel at ease during your eye exam. The staff is friendly and helpful and I never have to wait long once I arrive. I would highly recommend them.

  76. I love Fort Mill Vision. Dr. Spratt takes that individual time and listens. She remembered me from previous years and is truly genuine to give help to my particular situation. As you know, people transition their eyesight in their fortys. …

  77. Fort Mill Vision Center is always a pleasure to visit. With state of the art equipment and a friendly staff that cares for your vision, truly makes each visit a great experience. My favorite part is that they help you pick frames that look good on your face. Great job guys, keep up the good work.

  78. Fort Mill Vision is a great practice! My family has been going to them for 20 years. All the staff are very friendly and efficient, and the office gives you a feeling of warmth and hometown goodness. I never feel rushed and the doctors are great at explaining any problems and allow you time for any questions you may have.

  79. I have been going to Fort Mill Vision Center for my children for nine years. (I don’t need glasses…yet.) They are friendly, prompt, professional, and knowledgeable. All our appointments have been with Dr. Dutson. He is great! There is no …

  80. I really like this place. Dr Spratt is awesome and so are the rest of the staff. They have been nothing but helpful getting my eye sight back to 20/20. I can’t say enough about them. Give them a try!

  81. I’ve been using the Fort Mill Vision Center for more years than I can count. The staff has become like a family. They stay current with all of the technical instrumentation, and as has already been mentioned, they don’t pressure you for anything. When I had a PVD, they walked me through it, as I was panicking.

  82. My wife and I just visited Fort Mill Vision Center for the first time to get an exam and new glasses. The staff was very friendly and helpful and the Eye Doctor was prompt and very nice to speak with. We will most certainly be returning for …

  83. Dr. Dutson was awesome – he laid out the options for me and let me choose which way to go with no pressure. The staff is super friendly. I hate having stuff put in my eyes, so the digital pictures are a MUCH better option for me. The …

  84. Dr Dutson is super thorough and professional. He takes the time to explain my eye health and how to prevent disease. My prescription from him is the best I’ve ever had.

  85. 1st visit for an eye exam.i was very impressed with the staff! They were professional,efficient but made me feel comfortable and welcome.Stephanie & Dr Dutson explained everything that was going to be done.Also refreshing was no big …

  86. i had bitter experience here. i consulted here and got my latest vision report and ordered glasses based on the report given here but my vision is very blur (not clear) while using the glasses. seeing with my bare eyes are better than …

  87. My family and I have been getting our eyes checked at Fort Mill Vision since we moved here in 2008. Dr. Spratt is amazing and her whole team is warm and caring! Their office continues to have state-of-the-art equipment and services. Highly recommend FMV!

  88. I had a good enough experience with my eye exam. Still, I then bought expensive glasses from them, not knowing I could get glasses from multiple sources, including Amazon, online and inexpensive BUT YOU NEED YOUR PRESCRIPTION. They never …

  89. I would give 5 stars if I was just rating the Doc himself, I had a great informative exam and an overall great experience! However, I understand that they are a very busy practice, but if you can’t ever get anyone to answer a phone call it …

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