Don’t believe everything you read. My husband & I went for wellness checks yesterday & the front desk staff was really nice. We had no problems … See more
Try to speak to the operator in a way they don’t like, and you get to explore their other face. Weather you are sick, tired of trying to get help, it doesn’t matter, you have to speak in a way that the operator likes, that’s what the whole thing is about, the operator!!!
I have been a patient here for over 11 years andI have never had any problems with anyone at this office and I very much like my doctor, Dr Tormohlen. I would highly recommend
This is an excellent medical practice and I highly recommend it. The one downside is that you have to walk through a cloud of smoke getting into the building. There is another business in the building that seems to employ nothing but smokers and they are always outside smoking.
Dr Quintana is vary caring and derailed my whiole family goez to him and have for years would recommend highly. Akso of note is the fact that they do not overbook just too make money always timely on appointment time
I have been a patient here for 20 years. The medical staff is knowledgeable and caring and the staff has been helpful and efficient. Never any problems, and only good care. It’s a pleasure to write this good review.
Waiting an hour for blood work is kinda ridiculous. The clinic was empty and I was sitting in the lobby for an hour. They did check up on my time to time but when you have labs ordered from the previous week, then it should be ready on your appt.
I have been going to this practice for a long time. I find them very professional and have rarely had an issue. When I did have issues it was over billing. That has been since resolved at this practice. I see Dr Tormolen and his Nurse …
Customer service is poor. You’re not acknowledged as you wait at the desk as the person finishes their paperwork. Waited 45 min in lobby after signing in then she didn’t have anything in the system fo my appt. Finally seen. Get a msg at …
Dr. Quintana is great. Always friendly and professional. Great communicator. The front desk is good, but they do occasionally let things fall through the cracks. Understand that this is an extremely busy office.
Originally I had a very bad experience. I spent months trying to get a call back. Now Dr. Tormolin has rectified this problem. He called me even leaving his cell phone. I’m not sure what happened but it seems much better now. I believe that …
I came here for a simple referral, checkup, and med refill to tide me one month till I get my appointment in for the specialist. I was paying out of pocket for a PAC at another practice previously to getting insurance and switching here. …
My husband and I heard such great things about the doctors at this location and were excited to finally find a pcp. I rarely complain or post these sort of reviews but I will say that the front desk staff are RUDE! I also see I am not the only one who has the same complaint either. Glad we decided to not go as a new patient! Yikes!
The staff is very rude and I always feel like I am bothering them. The front desk staff won’t even greet you when you walk in. It makes me very sad when my kids need to see a Doctor that they are very unconcerned. Went to urgent care and …
Dr. Quintana is very caring and a wonderful doctor. We have been his patients for many years. He made himself available to walk us through very serious health conditions and arranged the best specialists in the area.
I have been a patient of Dr. Tormohlen since 1998. He was my children’s doctor as well. I have always received optimal, quality care from him as well as from Dr. Quintana and Melissa. He also cared for my husband for 8 years before he …
Patient care and staff interaction was abysmal. My husband went in for a routine exam with Dr. Tormohlen and got back some results that were not within the normal range. The doctor never called to report his results to him, but instead we …
I can’t say enough good things about Dr. Quintana and the staff. I never have to wait, appointments are on time. I have been a patient for 23 years. Dr. Q is caring, listens and I never feel rushed. …
I broke a vertebrae on my lower back about 4 months ago. As soon as I called Dr Tormohlenm he called me back pretty quick and sent me for x rays. The same day he called me back and explained the results and what I needed. Both my husband …
I have had nothing but great experiences at this office! I live 30-45 minutes away but refuse to get another primary care closer to me because I love them so much!
Been going to Forum Family and Dr. Quintana for 30 years and I hope he never retires. He is the best!!! I never have to wait in the lobby or little back room for more than 10 minutes yet I never feel rushed when he sees me. He is always interested in what I have to say and even knows my family. I love Dr. Quintana!
Been going through some rougher times these past 18 months and Quintana and his staff have been very attentive and responsive to my medical needs. It’s a good feeling to have. Thanks for being there. Thumbs up!
I’m going to Family Forum Medicine for 7 years now. I wouldn’t change them for nobody else. Melissa is the best, she is extremely knowlegeable, and always ready to meet you half way. I also saw Dr. Quintana, and he is also great and …
Had better service at a gas station. I was told that until I starved myself until I was skinny it was not worth their time to do blood work. Not sure what the magic weight is for medical care but I was clearly over it at 220 and 5’8″. Also, …
I have had the misfortune of having to call their office twice. I do not know if I got the same person both times (neither time I called was a name provided), but their front office staff is very rude, disrespectful and condescending. In …
Dr. Quintana is my physician for many years and he is the best!! He is thorough and listens patiently. He shows concern for your health, his staff is very friendly and responds quickly. I highly recommend him as a doctor!
Most unprofessional staff. Avoid this place at all costs
Love this office and the Dr’s!
Love our Doctors and treatment here.
Melissa Chik has been my medical provider for a few years now and she has taken such good care of me.
My family had been using this team of doctors for about 16 years. I am grateful for the wonderful care we have received.
Try to speak to the operator in a way they don’t like, and you get to explore their other face. Weather you are sick, tired of trying to get help, it doesn’t matter, you have to speak in a way that the operator likes, that’s what the whole thing is about, the operator!!!
I have been a patient here for over 11 years andI have never had any problems with anyone at this office and I very much like my doctor, Dr Tormohlen. I would highly recommend
This is an excellent medical practice and I highly recommend it. The one downside is that you have to walk through a cloud of smoke getting into the building. There is another business in the building that seems to employ nothing but smokers and they are always outside smoking.
Dr Quintana is vary caring and derailed my whiole family goez to him and have for years would recommend highly. Akso of note is the fact that they do not overbook just too make money always timely on appointment time
I have been a patient here for 20 years. The medical staff is knowledgeable and caring and the staff has been helpful and efficient. Never any problems, and only good care. It’s a pleasure to write this good review.
Waiting an hour for blood work is kinda ridiculous. The clinic was empty and I was sitting in the lobby for an hour. They did check up on my time to time but when you have labs ordered from the previous week, then it should be ready on your appt.
I have been going to this practice for a long time. I find them very professional and have rarely had an issue. When I did have issues it was over billing. That has been since resolved at this practice. I see Dr Tormolen and his Nurse …
Customer service is poor. You’re not acknowledged as you wait at the desk as the person finishes their paperwork. Waited 45 min in lobby after signing in then she didn’t have anything in the system fo my appt. Finally seen. Get a msg at …
Dr. Quintana is great. Always friendly and professional. Great communicator. The front desk is good, but they do occasionally let things fall through the cracks. Understand that this is an extremely busy office.
Originally I had a very bad experience. I spent months trying to get a call back. Now Dr. Tormolin has rectified this problem. He called me even leaving his cell phone. I’m not sure what happened but it seems much better now. I believe that …
I came here for a simple referral, checkup, and med refill to tide me one month till I get my appointment in for the specialist. I was paying out of pocket for a PAC at another practice previously to getting insurance and switching here. …
My husband and I heard such great things about the doctors at this location and were excited to finally find a pcp. I rarely complain or post these sort of reviews but I will say that the front desk staff are RUDE! I also see I am not the only one who has the same complaint either. Glad we decided to not go as a new patient! Yikes!
The staff is very rude and I always feel like I am bothering them. The front desk staff won’t even greet you when you walk in. It makes me very sad when my kids need to see a Doctor that they are very unconcerned. Went to urgent care and …
Dr. Quintana is very caring and a wonderful doctor. We have been his patients for many years. He made himself available to walk us through very serious health conditions and arranged the best specialists in the area.
I have been a patient of Dr. Tormohlen since 1998. He was my children’s doctor as well. I have always received optimal, quality care from him as well as from Dr. Quintana and Melissa. He also cared for my husband for 8 years before he …
Patient care and staff interaction was abysmal. My husband went in for a routine exam with Dr. Tormohlen and got back some results that were not within the normal range. The doctor never called to report his results to him, but instead we …
I can’t say enough good things about Dr. Quintana and the staff. I never have to wait, appointments are on time. I have been a patient for 23 years. Dr. Q is caring, listens and I never feel rushed. …
I broke a vertebrae on my lower back about 4 months ago. As soon as I called Dr Tormohlenm he called me back pretty quick and sent me for x rays. The same day he called me back and explained the results and what I needed. Both my husband …
I have had nothing but great experiences at this office! I live 30-45 minutes away but refuse to get another primary care closer to me because I love them so much!
Been going to Forum Family and Dr. Quintana for 30 years and I hope he never retires. He is the best!!! I never have to wait in the lobby or little back room for more than 10 minutes yet I never feel rushed when he sees me. He is always interested in what I have to say and even knows my family. I love Dr. Quintana!
Been going through some rougher times these past 18 months and Quintana and his staff have been very attentive and responsive to my medical needs. It’s a good feeling to have. Thanks for being there. Thumbs up!
I’m going to Family Forum Medicine for 7 years now. I wouldn’t change them for nobody else. Melissa is the best, she is extremely knowlegeable, and always ready to meet you half way. I also saw Dr. Quintana, and he is also great and …
Had better service at a gas station. I was told that until I starved myself until I was skinny it was not worth their time to do blood work. Not sure what the magic weight is for medical care but I was clearly over it at 220 and 5’8″. Also, …
I have had the misfortune of having to call their office twice. I do not know if I got the same person both times (neither time I called was a name provided), but their front office staff is very rude, disrespectful and condescending. In …
Dr. Quintana is my physician for many years and he is the best!! He is thorough and listens patiently. He shows concern for your health, his staff is very friendly and responds quickly. I highly recommend him as a doctor!