Foster Premier is a full-service property management company that manages more than 200 community associations throughout the Chicagoland area.
| Friday | 9AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 9AM to 5PM |
| Tuesday | 9AM to 5PM |
| Wednesday | 9AM to 5PM |
| Thursday | 9AM to 5PM |
750 W Lake Cook Rd Ste 190, Buffalo Grove, IL 60089
Great place
I don’t know what that is
Very poor service
Horrible demeanor ,disrespectful people !
very rude
terrible terrible nobody ever answer you request you always hear no
Garbage and never pick up their phones.
This is WORST association company .Julie Maggio is so rude.
These malacas, are the most disgusting, greedy, filthy scum the earth, I have EVER encountered
Staff is great love them
Stay away from them, without going into detail they are bad people, thieves.
I’m not impressed. They don’t return calls and they don’t follow up
If there was an option for negative 5 stars that is what they would get.
Not helpful and they seemed confused.
Doesn’t take care of property issues
Good,responsible property management folks. Top notch property Management Company.
Calling 2 times, Romeoville office Tracey never answer the phone, left msg not responding.
Nothing good has ever come from my dealings with them. If you have a choice between them and another vendor, do yourself a favor.
AWFUL COMPANY!!!! SPOKE WITH BARBARA…..SHE SAID “NOT HAVING A CONVERSATION WITH SOMEONE AND DON’T CARE IF THERE IS A PROBLEM” PLEASE NEVER WORK WITH THIS COMPANY.
I have now had 3 separate unacceptable experiences concerning the property I own at one of the associations they manage.
Complete scammers tell you one thing do another. These people act like they do you a favor but screw you in the end. Terrible.
The worst management company ever! They never help, they lie, they increase payments and never take any action. If it says Foster-Premier, STAY CLEAR!
ZERO STARS!!!! The lady that answers the phone is so rude and I could not believe the way she was treating me on the phone. No one like that should have a job. Management needs to do something about her.
Had a problem with the company the HOA contracted to do work….and basically they just ignored me and my damaged house!
Foster-Premier is a great company to work with if you:
– Like to be threatened with being taken to court …
A very professional and helpful staff.
Horrible horrible horrible. Worst communication skills. Alison is especially unprofessional. HOAs should seek help elsewhere.
I wish there was an option for 0 stars because that’s what they deserve. They are a bunch of thieves that should not be in business STAY AWAY FROM FOSTER-PREMIER!! THEY WILL ROB YOU BLIND!
We just hired Foster Premier as our new management company and we are already impressed. They have been so responsive and easy to work with.
We had a situation that needed to be resolved in timely manner. Barbara from FosterPremier was professional and super helpful. Problem solved the next day. Great experience with this company
We have found the staff at Grand Dominion to be helpful, positive and professional, especially Julie McFarlin.
Worst property management ever! Outdoor maintenance is garbage. Let garbage people rent and trash the place so the actual home owners pay the price. They never answer complaints. Garbage!! Trash company!
Would give zero stars if possible. The only good reviews of this company are from employees. Please go out of business you people are the worst management company in the world. Garbage people and garbage company.
Very hard to reach property manager(Jordan S.). Everything, but everything, has to go through their email. The only live person is the operator and they keep transferring you to lines that have voice mail. This has been going on for years, so at this point I am not hopeful.
This company is corrupt, inept and incompetent. They are suppose to manage the lots to ensure the empty lots grass are cut but the grass is growing 5 to 6 feet long and even covering the mailbox. Lots that are not maintain like this are …
Foster Premier is great. I have been on two other boards in different associations as well as have worked with over 100 management companies throughout Chicago Land in my occupation. I find Foster Premier to be one of the best.
Very difficult to get work approved in Thorngate in Deerfield.
The staff at Foster is not helpful.
Trying to get approval letter is like pulling teeth.
Property manager is out and no other person can help.
Echoing what many others have already posted, Foster Premier isn’t in the business of helping residents. When faced with multiple opportunities to improve the resident experience at the Belmont River Club they instead repeatedly chose to …
Foster Premier is one of the best run management companies around, the level of detail and care that each manager hasprovided is not common in this industry. They truly have the residents best interest at heart at all times.
User friendly… was able to do what I needed to do without any glitches1
(Addendum: prompt responses when emailing with queries)
As the first president of the board of directors of the Kensington Townhome Association in Gurnee, IL, Ron Foster impressed me right out of the gate when he left his previous employer to start-up Foster Premier when he called me to …
Very poor level of service and extremely rude people working in their office. They have no interest in providing for a better community that they serve and are only about making as much money as possible from their budgeted plan and ridiculous fees. If you have any say in the matter do not do business with these people.
I wish I could give 0 stars. I was just called annoying and rude, and was hung up on, during a phone conversation with Gina who works for this company. Our issue is completely dramatic. We owe so much money to them it’s ridiculous and completely unfair. I hate this company.
Worst people ever seen. No calls anwered. No prompt response. Have to followup multiple times to get a response. Ruben, Cynthia should be fired.
Just absolutely the worst part about living in my current house. I always get connected to a person called Janie bang or something and I always get connected to her voice mail and get to hear the most annoying voice box message every time. …
Horrible management. I’ve been living in my apartment for 14 years under this management and every year they getting worse. They nit helpful, they not spending money smart, they hiding things like receipts from homeowners. Every year they …
Very hard to get a hold of my property manager, unfortunately I never get a a call back. Every person I speak to always has an attitude and no customer service skills, they make it seem like it is an inconvenience in doing there job and …
The hallway carpet smells like urine, asked for years for them to replace to no suffice yet they have the money to spend money on fake cameras, tearing down trees, shampoo the hallway carpet and make the feces smell worse. The smell came …
You get zero stars for zero service!!!
This management company is useless and they absolutely take your money and give nothing in return. Any requests are turned down and refused. …
Stay far away, people that work here are white trash criminals. They literally steal from senior citizens that live in their community. If you are looking for property managed by them stay far away unless you want them to keep scamming you. …
Worst Homeowners Association out there. Never in my life have I heard of a management company sneaking a clause at an HOA meeting demanding someone to never talk about them or they threaten legal action. We live here, you don’t and it’s our …
I live in a Townhome Community in Chicago. Foster Premier has been the property management company for our property since it was built. Recently, we had our roofs replaced. Our property manager from Foster Premier, Kim was fantastic in helping to coordinate the project. She kept everyone informed during the project.
They’re not very responsive. The hoa is also sorta expensive. They never gave me a welcome letter or anything telling me how to reach the community manager or giving me updated association guideline. They gave me outdated paperwork.
If there was a NO STAR! I would of picked that.. They don’t manage anything.. They have mold growing in the mulch that is reused and smells like dog… They DO NOT PLOW THEY DO NOT CUT THE GRASS! There is also MOLD growing on the side of my …
They posted my hoa payment to my association account. And they sued me. I showed my cashed checks to the lawyer. They withdrew the case but he asked me to pay for the filling fee. Stupid. …
This is the absolute WORST company I have ever dealt with. I normally NEVER do reviews, but something has to be done about this company. We had an issue with our town home, and the president got into a screaming match with my husband over …
The association never answers and screws over their residents in any way that they can. They tow vehicles and inconvenience their residents all to make a profit. On top of that getting a hold of someone is beyond impossible.
The manager Janel who runs the arbors complex is horrible and should not have a job she don’t even want to do at all. The arbors complex is named the worse place to live since all the robberies and breaking happening due to management …
The thing I like about living in a suburban townhome property that is managed by Foster Premier is that I can call the property manager and that is the person handles my issues. By that I mean the property manager actually makes the …
Worst company I have ever dealt with. Employees are rude, billing is antiquated, and the administration cost is much higher than our other home owners association (they handle our recreational fee). I wrote a letter to their president Ron …
WE moved into our home in July 2013, after being forced out of our previous home by a flood that destroyed the home and our belongings.
We bought this home because we needed to move in somewhere quickly and didn’t …
UPDATE: Roxanne reached out to me and promised to resolve tham matter, she is prefessional and courteus! waiting for the outcome, UPdate you later.
Dawn is by far one of the rudest people I ha e spoken to. She kept trying to talk over me. Didnt let me explain what I needed and still hung up on me because according to her I was having a bad day. Not sure how any one stays in buisness with service lime that.
This company is by far the WORST. The don’t tell you when the checks aren’t being cashed (mind you, there was plenty of funds in the account, our bank gave us the wrong account number) and then threatens to forward to collections if you …
For months this company has been taking the dues of 2700 house at the full rate for a clubhouse and amenities that are completely shutdown. This is unacceptable to expect residents to pay full dues for a pool that hasn’t opened and isn’t …
Our manager Linda has been wonderful! I live in a large development in a far northwest suburb. She has been very professional and is great at handling any issues I have called or emailed her about. If something is not allowed, she is just very direct about it and explains why it is not allowed or how to handle the issue.
Worst service ever at the arbors tow vehicles for profit of them own. Poor quality everything if you wanna live at the arbors just know that you’ll get screwed over multiple times.
I love working with this management company! Deb is the Property Manager and we communicate several times a week. She truly cares about the communities that she manages. I find her to be extremely responsive to my emails and always professional.
Not sure who is running this company but they need to take a closer look at the people they hire. They lack responsiveness and are so rude.
Can’t ask a simple question without getting interrupted. The work they schedule …
There are 2 keys to a good HOA; 1) Responsiveness and 2) Being courteous. The Foster Premier employees we spoke to fail miserably at both – and we just had some simple questions because we were not provided information when we bought our …
Foster Premier has managed our community made-up of townhomes and condominiums in Chicago for 20 years. They have been great! They have helped through the good times and the tough times. I recommend them if you want personal, caring, professional service.
Terrible client service. Called to get some information, the person answering the phone was absolutely rude.
Very disorganized, poor level of service. Bought a property 6mos ago and I have not received a welcome packet. Have not seen or heard from the property manager. Maybe everyone should stop paying association fees until they can provide an acceptable level of service.
The people that handle the phones are not a good representation on the company. Alex and Sharon answered the phone extremely unprofessionally and after leaving voicemails, we still have yet to hear back from the appropriate people regarding …
Inaccurate finding filed against homeowner. I received a letter from Froster Premier that I have a recycle bin placed IN FRONT of my home and need to remove or dispute the claim within 10 business days. I was out of town and contacted them …
My townhome property was managed by Foster Premier, but then the Board of Directors found a “national property management company” that was cheaper, so of course, the Board of Directors changed to the cheaper company. What a disaster! …
One of the worst experiences i ever had . This so called company mange our home owners association in Round Lake. Jamie is our property manager she is just as bad or worse . i own this property for a little over 5 years and there have …
Terrible service, lack of care, employees don’t even know what they are truly responsible for amongst the neighborhoods that they manage.
Foster- Premier has the worst people that work for them. I hope the owner/CEO is aware of the people that work there and how they behave. I hope he reads the comments on social media and responds to them to keep this company in business. …
I don’t usually write reviews but I have to let people know about the receptionist at this company. The lady that answers the mainline is very unprofessional. She has an attitude problem from the moment she answers the phone. She wasn’t …
Constantly deal with non answered requests for information by our property manager Sharon Gomez. This company doesn’t make sure property managers comply to responsibilities required by IL department of Professional Regulation. …
If I could give them 0 stars I would. Their employees are the rudest and vindictive I have ever seen. One of their employees came on to my personal property several times after being asked repeatedly not to. When I tried to bring this to …
Customer service reps act miserable and are so unbelievably rude, talk over you and transfer you to anyone they can so they don’t have to deal with it. Have lived at my current home for about a year and half now and every month our HOA bill is wrong and we have to constantly call to get it corrected. If you’re able to, stay far away.
Never get anyone on the phone. When you email them, they are rude and act like you are bothering them.
I live in Westridge and this company is the property management for my community when I first moved in to Westridge about five months ago they were very good about getting back to me. But recently I have tried to reach the property manager …
Terrible service they are the property management company of our new subdivision and we are charge an arm and a leg and they have done absolutely nothing. Unbelievable would not recommend to my worst enemy
Lived at 520 S State. Michele Maeder refused to comment on current building litigation when I was selling my unit. She was horrible to everyone involved and cited the Chicago fire being more relevant then the current law suits building is …
I’m so happy we have Foster Premier as our Property Management Company and you as our Property Manager. I think we are in good hands.
ZERO STARS!!!
DO NOT USE THIS COMPANY!!
TRUST THE 1 STAR REVIEWS WITH UPVOTES!! …
I have never experienced such horrific customer service and it has literally been my career for the last 15 years.
An incompetent bunch with emotionally disturbed individuals answering calls. The …
Do you need a light bulb replaced?Get on the list and maybe a month later it will be replaced.Not sooner even if there are security issues.
Do you need your garbage pick up on garbage day?Maybe it will be. We are still …