Foundation Finance

Foundation Finance Company LLC

Foundation Finance Contact Details

Foundation Finance Reviews ( 119 )

  1. (Translated by Google) Horrible it is not recommended it is a total fraud they charge too much interest almost 2 dollars a DAY you will never be able to pay the loan in full with the supposed fixed monthly payment that is made with that …

  2. They still can’t offer paperless service. They just don’t have that option! How ridiculous is that?! We specifically called multiple times to try to set it up and were informed that they don’t have that option! So even though we have an …

  3. Horrible customer service. I told multiple people that the check was in the mail. The lady laughed at me for being upset that they keep calling me. She actually laughed at me! Not professional at all.

  4. Horrible interest rate!!!! Just a trap – went through Aquarius for a kinnetico water system and I sure got screwed over – I should have asked more questions.

  5. Missed one payment. They called me on my cell phone during work hours one time and then called me at my work. They called me at work for missing one payment!!!! Do not use this company!!! One payment missed in a year!!!

  6. I find the institution’s response to Mark Hansen’s post quite bothersome. They claim he isn’t a customer but then create a scenario where he is at fault. Interesting! I’m not a customer but this seems quite shady

  7. Have called 12 times today trying to make a payment, someone continue to hang up the phone. This is very annoying with trying to make my payment. If there is a problem with not wanting to accept my payment than send me a 0 balance & I promise you I will NOT bother you again😞 …

  8. Foundation is exactly that a great Foundation to build your service based business on. When you have a great Rep like we do in Michelle M who always has the answ

  9. Worst finance company we have dealt with. They are no longer providing us with a breakdown of what was applied to principal and what was interest. We made 3 additional payments well over the payment amount and now do not show full credit for the extra amount.

  10. Just horrible…. website is inefficient, not accessible constantly, not user friendly, cannot get requested documents that are listed on the site ie. monthly statements, payment info and more. Same goes for the customer service… …

  11. Horrible company! They can put a lien on your property for any reason and give no explanation as to why. They don’t even notify you that they have put a lien. I found out trying to refinance my house! Then they want you to pay $250 to have it temporarily lifted! I will let everyone I know not to do business with them.

  12. Very uncaring people. I have cancer and I have to retire, I owe $3,020 PLUS $1900 interest!!! THEY WON’T NEGOCIATE THE INTEREST WITH ME BECAUSE THEY SAID THAT I WAS 2 MONTH LATE TO NEGOCIATE THE INYEREST!!! TERRIBLE UNCARING, COLD HEARTED PEOPLE!!!

  13. After finacing for a new roof with a promotional deal . I have paid 11 months and their online services is bad. I would pay and it should be done. Instead the money gets taken out , put back into the account even though the website says …

  14. I thought things were going great I applied for the loan I got the loan I’m still paying on the loan but it’s set for auto pay every payment on time I’m not behind all is well and then they close my account and I don’t know why there’s …

  15. Great company has helped Natural State Windows finance many happy customers! Thanks to Michelle Meier for your help, even after hours she goes above and beyond!

  16. This company is Great to work with. They are on the consumers side. They verified that the work was done and the customer is happy with the goods that were sold before releasing the money to the contractor.

  17. In 2 words, STAY AWAY! They call me 2 times a day everyday and harrass me about past due payments that I have already made. On 3 separate occasions I had to email my bank statement to them to prove that I was tellingthe truth about making …

  18. The company I work for has used this company for a while and I am shocked to see any negative reviews about them. Our customer amd our business has had nothing but wonderful experiences with this company. Its refreshing to see that there …

  19. This compay enjoys robbing people and being useless. Do not go with them. They will go back on their words. I spoke with Rachel and was never transfered to a supervisor. I was told they were in an hour long meeting and I can’t stay on hold …

  20. Foundation Finance subjected me to a bait and switch that cost me over $20,000 in the end. I would advise avoiding this company like the plague. Not only for how they conducted their business, but also for how they treated me after problems …

  21. Terrible! Customer service never knows anything and I’ve had to create a new account online to make payments every time I go to make a payment because it tells me that my email is invalid; I use the same one for the new account and voila!!! …

  22. Foundation has been a great partner for the last 5 years. Top notch customer service with really good approvals compared to other lenders in the home improvement space.

  23. We’ve been with FFC for only a couple months. Working with them has been eh. First payment I made over the phone because their website was way too confusing and has too many bugs. Second payment went to do the same (over the phone) because …

  24. I have had a business relationship with this company for a year now. I went and got a customer approved for two new high efficiency Rheem HVAC systems to be installed. Equipment cost is 9,000 and the total cost of the job was a little under …

  25. I work with a large national remodeling company. Foundation always does a great job but today I got extra good service from Becca, she was friendly and professional. She helped my customer with their finances, thanks Becca for great customer service!

  26. 4 years ago I took out a loan for a new water softener through this place for 6,500. I’m always on time with my payment my payment amount is 90 dollors i pay a 100 dollors every month sometimes more. My loan is currently 3,800.! My bill in …

  27. Dealer in San Antonio. They provide fair programs to us and our customers. They buy fairly deep and aren’t try to rip off us or our customer at every chance (unlike some of their competitors) . When you call, you get a human that can answer any question quickly. Our rep is great as well.

  28. Very poor finance company ! They asked for copies of my closing docs for my mortgage even thou my credit score is mid 700s then ask for tax statements from my country tax appraisal district, and ran my credit without my permission ! All …

  29. Purchased a home water filtration system through FFC. Made one payment then paid it off per contract to stave off interest. FFC website was not properly updated at time of pay off so I over paid by one payment. Spoke with a representative …

  30. UPDATE: 12/07/2020, 8 months later were are here with the same issue. We made a payment online on 12/01 and then yesterday get a call stating no payment was made. We even took a picture of the payment confirmation from their website as …

  31. I had a loan through Foundation Finance on a water system that I purchased last year with a 0% promotional rate that ended in June. About a month prior to the end of the promotion I went online and scheduled a payment for my due date that …

  32. I have been using Foundation Finance for about a year. Something happened about 4 months ago and they changed. We have had a success rate of 95% approval which is pretty good. However, do to an error on their side, they will not pay us …

  33. This is Gloria where in Duncanville Texas the company it came out yesterday and fixed our heat and air did a great job cleaned everything up after they were done did it in a reasonable amount of time I would always use them if I had to I we …

  34. I strongly caution anyone that may be thinking of using this company for your financing options. My company used them recently for a job and they approved the job. They called the customer and verified the income. We were given the go …

  35. OUTRAGE!! I would give Foundation Finance NO stars!! I just called the Customer Service Number and was aghast to hear, “For English, press 2.” I asked the CSR how Option 1 was designated, and was advised “Spanish.” I asked why, this is …

  36. The constantly call me to pay my bill be yet I can not make payments online. I have tried to make payments online for over 6 months as I do all my other bills but their website is terrible. It gives error codes for months and months. First …

  37. I have been working with Michelle for a few years! She’s very professional, knowledgeable, and works extremely hard for our Company and our customers! Foundation Finance Company is hands-down one of the best for your business! Give Michelle a call!

  38. I would highly recommend you avoid a loan through foundation finance company. I’ve been paying on a $14,000 loan on some windows since 2017 and I still owe $11,000. I’ve checked to see why out of $190 which is twice the amount of the …

  39. ****Update: I was contacted by someone from Foundation within 1/2 hour of posting and my issue was resolved.
    We have been trying to reach Foundation Finance for 2 weeks at the 855 phone # …

  40. Would give zero stars if I could. Deceptive business practices. Was told promotional period was good for the duration of the loan. Promotional period ended prior to the end of the loan, then got charged $360 in interest. I was not …

  41. They are polite and friendly and ostensibly helpful on the phone, but for some reason cannot seem to send me my monthly billing statement, like all of my other creditors. I am not sure why this would be, since all of my other creditors …

  42. 👎🏽Applications for 2 separate customers were approved and job was started with confirmation from FFC and completed. All documents were completed so that our HVAC company could be funded. Plenty of contact was made by myself to make sure …

  43. BAD EXPERIENCE!!!!
    Some of us don’t have a choice getting things financed thru companies like these. I don’t understand why they had this company financed my house filter, If I …

  44. Foundation finance has the best customer service! We especially enjoy working with Hilary H! She is always prompt and available to answer our questions. Hilary has definitely made our experience with this company special.

  45. I have been working with Foundation Finance as a dealer for about 8 years. They will always go the extra mile to try to help you and your customer’s needs. My representative is prompt in answering and questions I have. The process from …

  46. Don’t use this company for finance. My husband had to file bankruptcy and was discharged due to his health issues with cancer and other illnesses. I’m in the process of trying to refinance the home to my name and the company places a lien …

  47. We have worked with Foundation Finance for several years. We have found they are continually developing programs to meet our customers’ needs and their customer service is excellent. If you’re a contractor seeking a new lender, you will …

  48. I pay my bill on time every single month. I keep getting a call saying that I missed my payment. Even though I have a confirmation number for the payment. I pay on the outdated website and for some reason, every freaking month I get a call, …

  49. Got our first deal approved and funded through Foundation Finance. The whole process couldn’t have been easier. As a company we always want to recognize our revenue as quickly as possible and Foundation funded the job right away. Seamless …

  50. We have had the privilege of partnering with Foundation Finance for over 5 years. They offer competitive rates and longer term options that allow our customers to realize their dreams of having a pool and creating their own backyard …

  51. TLDR: Website is very basic, outdated, and inefficient.
    Very early in to our loan, and already red flags. The loan was supposed to be in both mine and my partners name, with me as the primary. That’s how the …

  52. Foundation Finance afforded us the opportunity to upgrade our home. The value of our home increased by 35%. after the improvements. Currently, I am on disability and the back pay allowed me to pay off this loan. I’M DONE 👍! Thanks Foundation Finance for making my dream come to fruition. …

  53. Your members site sucks and lacks loan information which is most certainly done on purpose. Charges are not clearly defined and happen to show up sporadically. You are a check into cash place. Experienced loan holders beware. We were …

  54. Extremely unprofessional to say the least. They will approve you and call back later to say you are not approved. LATER AS IN 30 DAYS LATER AFTER YOU HAVE RECEIVED MERCHANDISE. They don’t respond to letters nor APOLOGIZE for there sloppy mistakes. A MISTAKE FOR SURE. I was able to go to another company and receive financing.

  55. Very helpful with all the process. As a contractor/dealer i cam say they are very professional and they always are there to help with every step that i need to. I highly recommend this company to any dealer that wants to get products finance.

  56. They did the SAME thing to us as the person below!! We didn’t have to pay a fee thank god , but had to wait for a lien release for a few day’s! Didn’t even know they put a lien on the house until we tried to refinance!! We paid off the loan …

  57. we are a landscape remodeling company, When we needed financing for our customers, we looked to Foundation Fiancing. Jennifer Engelmann, Was and has been more than helpful with whatever we have needed. Every time I have called in a new …

  58. We have worked with Foundation Finance Company for about 4 years now and are very happy with their Company. We have many of our loans approved and our customers are also very happy. All of their agents go above and beyond to answer any …

  59. Be aware that they do not report payments promptly. I paid off a $7000 loan in six months, the final payment was on November 23, and they haven’t shown a payment since September. You have to call them regularly to remind them to report your …

  60. Financing was good, but then they put a lien on my property even with no late payments and auto check debit setup.
    Now they want to extort another $250 from me so I can refinance my home for a …

  61. We have worked with Foundation Finance since their inception, and always had a wonderful relationship with them. Our dealer rep, Sabrina Herbert, and the entire staff are always willing to assist us in whatever we need. Their rates and …

  62. A top rate service making financing easy for homeowners!
    Best customer service especially if you are lucky to get Hilary..Very professional, you feel confident as she guides you through the process!!!

  63. Thank you for helping us through your financing program. It helped us a lot. I really don’t know how to pay for everything without financing (with zero interest). Thank you also for your friendly services . I highly recommend your business to everyone. I will definitely use your service again when we need to do a repair at our house.

  64. Absolute the worst company to do business with.
    I regret taking this loan with these people. please don’t use them try and seek out other options. (WISH I COULD PUT ZERO STARTS)

  65. READ THE FINE PRINT ON CONTRACT!!! this company is all about the money. No cares about anything else. We only used this company to have windows installed and had a loan running to be able to pay them in full once windows where installed …

  66. As a business owner we have many choices when it comes to financial partners and who we trust to help serve our customers. For the past three years we have been very happy with Foundation Finance as our exclusive financing partner. I …

  67. This is the worst rip off anyone could ever imagine. First month of the loan I paid $300 even though the minimum payment due was $194. Second month invoice comes and I owe $300 more than my principal balance.
    Please someone explain that!

  68. An outstanding experience! We purchased a water softener and reverse osmosis set up for our house. It was easy to work with Foundation through our local water conditioning company. 0% for 24 months. We ended up paying it off early with no penalties! Would absolutely work with them again!

  69. This finance company is horrible! They hide behind contracts, then say they are ethical. You only find out they have put a UCC Lien against your home when you attempt to refinance. Then, they refuse to remove the lien unlike most …

  70. Would not suggest using this company if you have a choice. We had no choice in using them as the company we purchased product from uses them as their finance company. We were given a hard time on paying off and closing our account due to …

  71. If I could give this company 0 stars I would. Steer clear of this company. We have been paying what seems like forever on a loan and only taken like 2000 off the loan. They have no detailed information on where your payment went on the bill either. So who knows where my whole payment goes.

  72. I am not stupid enough to get a loan from these people. Accredited finance experts recommend avoid this service at all cost, they prey on vets with large deposits amounts to scam and to keep afloat

  73. I wanted to say thank you for denying our request for the Nuvia water tech loan. I did some online search and found out thru Home Depot and could install both systems for a little over a thousand dollars. …

  74. I really enjoyed working with this company. I had two properties worked on and they were able to get them financing and the jobs completed very quickly. I would definitely recommend this company. Thanks so much.

  75. We just received funding for our first customer finance. It was a smooth and seamless experience! The Foundation Finance team is very helpful and accessible. The portal is intuitive and easy to navigate.

  76. Foundation Finance is an Amazing company to work with!!!!
    They are our “Go To” finance company for all of our customers.
    Their rates are competitive, their staff is easy to work with & our …

  77. Was so mad of a customer rep that called me to verify my payment today 12/3/2022 around 1:00PM. This man was rushing and had a very DEMEANING tone of voice. You cannot even interrupt him until I told him that he was rude and made me so mad …

  78. Foundation followed me through the financing cycle, prompted me for the appropriate paperwork, communicated both with my customer and me to achieve a simple and frictionless financing process. Thank you Foundation Finance for making it …

  79. Worst finance company ever. It looked good at first. But then we found out how much was going towards the principal and it knocked me off my feet. The payment is $100.00 a month. The principal is $15 and $85 is interest. We are so screwed. Can’t wait to pay off and never look back and suggesting everyone DO NOT GO TO THIS COMPANY EVER.

  80. They will have you sign a contract and not honor it for the smallest reason. Better off getting a loan from the Mob. READ the BBB reviews before you sign a contract. …

  81. Stay well clear of this company. Despite securing your loan to your house that slam you with rates just as high if not higher than a personal loan. Not only that but they offer 0 assistance for extenuating circumstances. I missed a couple …

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Location

10101 Market St, Rothschild, WI 54474

Foundation Finance reviews