If you have to make a claim with this company you will realize to not choose them they pay $32 an hour to the body shop also they want to put junkyard parts on your car that is brand new I have been going back-and-forth with the same …
Absolutely terrible customer service. I share the experience of all of the posters before me. My parked car was rear ended by someone insured by Founders in MARCH 2016. It is AUGUST 2016. Ms. Adrianna Ocasio is allegedly my claims …
This is the worst car insurance company! They never respond to calls or emails. I’m currently trying to cancel my policy with them and I made the switch to a different car insurance company.
Going through a claim now since feb 2016 and now its sept, juliet ramero will never answer your calls, if you get through to her boss you might get a call back from her but she will call at her convince, getting a lawyer, its the best way …
My parked motorcycle was hit by someone who is insured by Founders. This happened May 8th of 2016. It is now August 23rd and I can not get in contact with ANYONE from this pathetic company, and of course my adjuster (Adriana Ocasio) and her …
The worst insurance I have ever had. Had a minor accident, towed to my local VW dealer, could have fixed it in 2 days, 3 weeks later decided that VW was too expensive and towed to a horrible shop that didn’t even complete the repairs after …
The negative reviews leave little to comment on about Founders Insurance Co. It’s the pits. If you have to deal with this corrupt outfit, be prepared to get yourself a good attorney. They lie and deny like there’s no tomorrow.
Worst insurance company ever. Deny claims that you have police reports for stating you were in the wrong because the person who hit you says “YOU WERE DRIVING ON THE WRONG SIDE OF THE ROAD” taking their word even after calling a witness. …
My daughter was involved in an accident with a person who has Founder. The police ticketed the other driver and it was his fault. My daughters car was total on October 24th. It’s been over three weeks since the accident and we are still fighting with them to get a rental car. This is the worst company I have EVER had to deal with.
I was hit by a Founder’s insured on 10/19/16. I was assigned Chelsea Vehoski as an adjuster. In 7 weeks I have received no returned phone calls or emails. I left a message for supposed-supervisor Lisa Wilcox and have not heard from her either. I don’t know what they are doing all day at work, but it sure isn’t settling claims.
I’ve had them for a year now, affordable, big downfall is they fight with me to fix my insurance claim. Why pay monthly insurance here and not get anything covered
I gave my adjuster Kristina Wos a five star. My car was hit by a Founders insurer on 5/2/17. I contacted Founders on 5/3 and got to talk to Kristina directly in the afternoon. On 5/4, she sent me an email saying that they accepted the …
The agents who work at this place are a joke. I was trying to work with Daniel Moreno and he dodged calls for 3 weeks until the case got handed to founders legal team. Every time I tried to contact founders customer service or the claims …
This insurance is the absolute worst. I was rear ended by one of their insured on January 21, 2016. It is now March 4th 2016 and I’ve left a bunch of emails to Jennifer Almos and I’ve gotten not even 1 reply. This is absolutely ridiculous, …
Was hit by one of their insurers (hit & run) I got her license plate # and the police went and ticketed her and got her insurance information for me but they claimed she has the “wrong insurance” and that this claim wouldn’t be paid. …
I’m going through a claim now. I’ve been waiting since May 20th 2016 and it’s now Aug 15th 2016. So frustrating after leaving multiple voicemails. Adjusters came and saw the vehicle and since then I’ve heard nothing. I see that others have …
Zero stars. If I could I would give negative. I have an open claim since end of March 2016….my medical bills still not paid….not even one of them. Unprofessional, rough and even aggressive…Claim representative almost scream on me …
I got into my car accident on 1/4/16, it is now 2/19 and have yet to speak to my adjuster. I have left over a dozen messages and have only gotten one call back and of course, I was at work and was not able to answer my phone. I have not …
Brian walked me through every step and got me set up with the insurance I needed, even got me add ons to the insurance I got, for a cheaper rate than last time, Ask for Brian when you call he will get you handled in a timely manner!
My car was totaled out by founder on 4-6-2016 it is now almost July and I’m still paying for a car THEY have and won’t send my loan holder a check.
They STOLE my car from the collision center. …
⚠️WARNING! DO NO USE THIS COMPANY!⚠️ IF ZERO STARS WAS A OPTION I would give it to them Extremely not helpful they won’t do anything for you been waiting for over a month just for a payment to be processed to the mechanic shop to start …
Not sure how this company stays in business. I got a letter from total loss department and called after about a month of not having a car. The adjuster a s.Jacob says i shouldnt call them and I should contact him. He STILL has not told me …
I got hit 3-weeks ago by someone with this insurance in my wifes van. No rental, the adjuster was a joke and they dont return phone calls. She’s still waiting to find out when she can get a new vehicle or get this fixed. A big joke to them. …
Founders is currently playing the dumb game with a claim regarding my sons vehicle. One of their customers hit my sons car and it has been over a month with no action being taken. We initially sent them pictures of the damage and they sent …
Absolutely worst customer service. They are worse than my cable company. I was hit by someone with this insurance. I have everything turned in they need and I’ve been calling everyday for a week. No calls back. An agent told me the adjustor …
If i could give Founders zero stars I would. Worst service ever! My car was parked and it was hit by one of their customers. It is now 3 weeks since the incident and the resolution could not be slower. They avoid calls, they transfer you to …
Awful. Awful. Awful. They are refusing to get in contact with the body shop that is fixing my car & approve the extra work that needs to be done in order to make my car driveable. It’s been a month. I was refused the right to talk to a …
A founders insured hit my wife on passenger side 3 weeks ago and havent heard from them much when they call its only to blame my wife that it was her fault this is just bs how is your fault when you are driving on an ave and out of no where …
Listen to these reviews. Dont ever be in an accident and get founders. I was in an accident back in June, my physical therapist sent Juliette Romero- the claims agent the bill. We left like 10 messages within 2 months and when she didn’t …
If I could rate this a 0 I will do it with all my heart. An insurance company that shouldn’t exist..I wonder why they still have a license .After one of they’re insured motorist hit my brand new car it took 11 weeks to settle with them and …
Basically, got hit at as my husband was turning left on a left arrow and their insured turned right and crossed over multiple lanes of traffic and hit us. Saying that she somehow had a green light. Police report says that it was her fault …
This company is the least professional company I’ve ever dealt with. We have been trying for the last two weeks to get a situation handled by them and they have been condescending and unhelpful. We spoke with Kim, the manager in the claims …
What a joke of a company. Their driver hit my car and they come up with lies to only accept 85% of the blame. They clearly only insure deadbeat drivers with poor driving records. Do not ever get insurance with these clowns and I hope no one ever gets the misfortune of getting hit by someone insured by these con artists.
Worst customer service I have ever received. Once my policy runs out I will definitely be choosing a new insurance company regardless of cost. They don’t answer phones or return emails and they also can’t even provide me with a list of body shops they have contracts with in order to get my truck fixed.
It’s been a week now that I haven’t had my van due to a deer running out in the road. Someone was supposed to come look at my van on Friday never showed up. I had a shop come get my van Saturday and still no one has been out to see my van. …
So someone with them as an insurance company hit me and it has been like pulling teeth. Its been 2 weeks and I have yet to be reimbursed for the repairs to my car. I left 6 voicemails for my claims adjuster Tracy Foster with no reply. I was …
I was hit in Oct. it’s now Jan and I have yet been able to get my car fixed I’ve only been able to speak with my adjuster once. She is never available and no one can speak about the matter but her, Nancy Cordova. I’ve even filled a complaint with the Illinois Insurance Agency. By far the. Worst company
Worst insurance company I have ever dealt with. The claims department is a nightmare.
I submitted a claim and was assigned to Lisett Chavarria. In our 1st …
If you like throwing money in the trash, go with Founders, they make sure when you get into an accident that its a really awful experience. The do not pay insurance claims and they are rude and disrespectful. Any who see this should immediately file a report with the Better Business Bureau so we can get them shut down
This company can care less about its paying customers or the service they provide to them. I have been calling the total loss department since @ Sept. 16th, 2016 to find out what was needed to get this claim closed as fast as possible. I …
Sent me a notice a day after payment was due about policy cancellation after I had already paid. Tried to get in touch to check if my policy was still active and after speaking with someone for not even a minute, being ignored by them so …
The absolute WORST!! If you’re thinking of going with this insurance company just to save $$ each month… it’s not worth it! You’ll end up paying TWICE as much because they don’t know how to return calls or get anything done once you’ve …
The WORST CUSTOMER SERVICE I HAVE EVER ENCOUNTERED. Adjuster Faviola is rude. She never returns phone calls, she hung up in my face because i told her she was rude. They lie about everything. Everything i was told when the accident first …
The worst business I have ever dealt with. Was hit by their client in May. My insurance has had to pay for everything and they will never contact you back. Nancy Cordova NEVER answers her calls or returns call. The person who hit us ran a stop sign. All her fault, but absolutely no help 7 months later. SUCKS!!!! NO STARS!!!!
I wish you could rate this -5 stars, if not more. A founder’s customer side swiped me back in the beginning of November. It is now mid February. I talked to my adjuster maybe three times. I took my car into one of their shops, (which FYI …
Worse insurance ever. Involved in a hit & run . got 10,000.00 in damages. Founders will only pay 400.00. That’s crazy. Make matters worse they put me in a rental for 25.00 a day. Called the rental company & they don’t even have a car for 25.0 a day. I was tolled to pay out of pocket 😡 …
This company’s conduct is contemptible. I was t-boned by one of their insured on August 21, 2016. After endless amounts of phone calls for over a year, they are still unwilling to reimburse me for my rental in full. I’ve written a letter to …
I gave them 1 star but they really deserve 0 stars. I had insurance with them for like 3 years and I had an accident which was weather related and it took them over 3 months to approve the body shop to fix my car then they dropped me. …
Agent from Aurora, IL enrolled me in a standard insurance policy instead of the SR-22 I requested, resulting in the suspension of my driver’s license and arrest when I was stopped. I got an $800 ticket for driving while suspended and two …
Worst insurance company ever!!! I wish there was negative stars , so that way I would give them -10 it’s been 6 months since one of their customers hit my truck and still waiting for them to pay or fix my truck, every time I call the person …
It’s been a month since my car accident. I got a claim number and they told me to wait. After millions of times trying to call them and left them some messages, they never call me back. Finally I called again and they transferred my call to …
Horrible customer service . This feels like a real cut-rate insurance company! I have called the company many times and never actually got my claims person on the phone, but rather voice mail messages which were weeks old. In addition, …
I’ve never experienced such miserable people in my entire life. Customer service is awful. I personally do not Have founders insurance, I was rear ended by someone who does. Long story short I needed to contact founds and make a claim to …
WORST INSURANCE COMPANY EVER. DO NOT I REPEAT DO NOT GO WITH THIS COMPANY. IF YOU ALREADY HAVE THEM LEAVE WHILE YOU AHEAD .THEY WILL STOP ANSWERING FOR YOU AND WONT REIMBURSE YOU FOR ANYTHING.THEY ACTUALLY IGNORE PEOPLE ON PURPOSE.AND THEY CHARGE LIKE THEY ARE A TOP TIER COMPANY BUT THEH ARE HORRIBLE.
Founders insurance cluent had an accident with me; it was beginning of June 2018, to this day ( right now July 25th 2018) my car is not fixed, full amount of money not issued, no loaner by my claim’s handler Joelle Ortiz offered; just the worst experience ever! I think they are candidate for Better Business Bureau report.
Overall this insurance company is a complete joke! I was in a car accident on Christmas eve. I was driving on a main street and their client came right out from the side street, in which he had to yield. My husband had to run after this guy …
This insurance company does not even deserve the 1 star. I am still trying to get them to return my call from 2 weeks ago after filing a claim that i was not even at fault for but thinking because it was my insurance that they would make …
I tried to call in a claim and their system just kept taking me different prompts and then 20 minutes and 3 calls later I got a live person. Of course the person had an expired policy so they happy told me they would not or could not help. …
Worst insurance company ever. On 7/3/18 my parked car was backed into by someone with Founders Insurance Company. After weeks of fighting with them on the phone I got an estimate from the insurance for $1,839. The actual damage to the car …
Worst insurance company ever. Been dealing with a claim from an accident on 7/25 that MY insurance company had to pay out and then sue founders for the money. Still trying to get medical bills paid for by founders and they keep transferring my claim to other adjusters. Can not wait for this headache to be over.
My friend is a essential worker in the nursing field and I’m a retired military veteran and I read a lot of these reviews about Founders trying to lowball customers after filing a claim. Since someone rear-ended my friend on April 20th, …
One of there insured drivers hit my parked car and it’s been over three months and my clam is still under investigation. From my understanding this insurance company will hold off from paying you until the driver is no longer insured by …
Some of the worst customer service I’ve ever encountered. I spoke to a woman named Crystal that was very disrespectful and snappy. Another woman named Regina was of so little help that I had to call again to speak with someone else (Sherry …
Pamela from Farmers of the Shorewood Illinois area is the worst claims adjuster to deal with. I dont know if its a company policy to never pick up your phone and also to never call the person back but she must be employee of the month if it …
If I could give zero stars I would. Founders is by far the worst insurance company I have ever dealt with. Their customer hit my car; Once I realized how shady they are I decided to go through my own car insurance to get my car fixed. I’m …
Wish I could leave no stars but let’s just say that they are the worst insurance you could possibly have one of their insured drivers hit my PARKED car while I was in class two months ago I still have not received anything as far as my …
Horrible doesn’t even begin to describe Founders Insurance. Unprofessional and terrible communication from the start. A driver insured by Founders hit my car over three weeks ago and my claim has yet to be resolved. The woman handling my …
My husband was in a car accident 6 weeks ago. We filed a claim with this insurance company and not our insurance company since the accident was the other person’s fault. My husband has been calling and calling for weeks. Finally he got …
Got hit by someone who has this horrible insurance. My new car damaged and i am calling them since last two weeks but no response. They have only one operator and i believe no one else works there. Whenever she tried to connect to someone …
I was rear ended on 12/15/17 and was not able to get a check for damages for over 3 weeks. Samyra was the adjuster I delt with and she was rude and very unprofessional “ hung up on me twice”. So I was finally able to get my car into the …
TERRIBLE CUSTOMER SERVICE. I called 20+ times in the past two months and not once was my called returned. Not to mention that emails I sent out too. My adjustor has not called regarding my claim and it has been over a year and 5 months! Do …
I had my car catalitic stolen and this insurance took a while and had to connect with 2 other people to do my claim very unprofesional the waiting time is bad the policy they take there sweet as time
Cannot contact adjuster. No responses from emails. Voice mail says they are on Christmas holiday in July? Claim is taken over a month and a half as of now.
I had such a hard time with this company. Their customer service is terrible. You don’t know how many voicemails I left without ever getting a call back. I kept getting redirected to the adjuster who was not responsive. Do not go to this company if you value your time.
Worst insurance company ever. They never return your phone calls. HORRIBLE communication skills and no sympathy for the people involved in an accident. I actually work for another insurance company(State Farm) and I’ve been trying to help a …
The experience I had to file my claim was most upsetting. My car was gone a month and Founders were trying to get away without paying and accused us that it was traveling at the time of impact. It was not, it was parked out on our street. …
Would definitely give -10 stars if possible! I was T-boned by a driver with Founder’s back in AUGUST of last year! It’s now JUNE and I get 0 callbacks within a decent amount of time. My car was $17,000 and they offered $9,000 ON A TOTAL …
The Customer Service is very poor and they are rude and always have an attitude. I talked to a lady today and she hung up on me because sheshe she had an attitude. I called the company & I pressed “3” when it told me to press it if I didn’t …
ZERO STARS. Several reviews (all 1-star) used to be here when I originally posted this review on 7-26-16, but it looks like they paid to have them removed and changed their name to “Illinois” Founders Insurance. That alone speaks for …
I’ve waited four months for someone to call me back. I’ve left a number of voicemails for my claim agent Corina Salinas and no response. I’m beginning to wonder if this person exists. …
filed a claim with founders on my truck a minor collision with no second vehicle founders gave me the run around for months , never came and actually looked at my truck and I provided what they asked for to ultimately deny the claim. SAVE …
If you were in an accident and the person who hit you has Founders, sue the person!!! Don’t deal with this insurance company at all. They’ll never answer your calls and emails and they will keep you in the dark at all times. I was in an …
I put 1 star but REALLY should be NEGATIVE 10 star. They are absolutely the WORST insurance company ever. Left my car sitting at the tow yard for 2 weeks while they look for an excuse why NOT to cover me. Horrible customer service. The …
I was hit by one of there insured & was very scared because I’ve only heard bad reviews about the company.My adjuster Matt came out the next day it took a few days to get everything, but the whole process took less than two weeks. I only …
Began a little shaky but ultimately they succeeded in fully accommodating my situation. Eva Steele should earn rewards for the amazing customer service she gave. In short, I got rear ended in an auto accident by someone and he was fully at …
0 stars worst company to deal with ever !!! I Just bought a new car on April 20,2018 I was in a car accident on may 3rd 2018 and it totalled my car out with one of there policy member that was at fault. It took them to May 23, 2018 for …
This has been the most horrible horrible experience I have ever had with a single company. One of their insured hit me and totaled my car. I had to have it towed to a body shop. The adjuster was supposed to be there in 48 hours, and took a …
If I could give 0 stars I would. Worst insurance company ever. They said $25 per day max for a rental car but it states no more than a rental car being $350 total per occurrence in my policy and once they said that I could get a rental car …
Shady company, reassured by numerous reps that as long as my vehicle isn’t driveable that “storage” should be paid without any issues. Even my adjuster Karen Talmage backpedaled on this after I was notified I would have to pay for where the …
I gave it four stars because I had to wait a while before I got an answer for my claim. I did want to write a review about my adjuster who was so patient with me and so helpful. Her name is Andrea Martinez, she made sure to stay on track …
Worst insurance company on the face of the planet. They lie, drag their feet, don’t return calls. And as for trying to get ahold of anyone over the phone good luck. My car had been in the shop for over 3 weeks because of their handling of …
This company sets you up for failure. I have auto pay and EVERY month they send me an email saying my payment couldn’t be processed and I have at least 6k in my account AT ALL TIMES!! At first I wasn’t even getting emails and I would get …
If I could give this company no stars or negative stars I would! During the year I had insurance with them I had no issues. Even with the claims process. They were wonderful to work with BESIDES the fact that their rental car coverage is a …
If i could give zero stars, i would. This company is a joke, and is probably a one room office run by teenagers. Good luck talking to a person, or getting a call back from anyone including the supervisor. …
The worst company to deal with. I’m filled with rage only when i think about them and all the time i have wasted just to get anyone on the phone. The handler you are assigned to, will never pick up the phone or return emails. Everyone else …
Founders is the worst insurance to every go through they don’t answer your calls . Tia the adjuster have smartmouth and thesera w their manger Debbie never gave me a call back . I got hit by a semi 05/05/2021 I have full coverage my …
Had to complain to get answers. The better business bureau. The Adrianne lady is horrible calls me when I was having a baby..never once tried to call back. BBB answer they got back was that there was res issue like I live in the state of …
Got into an accident 3 weeks ago. The driver who hit me has Founders. My wife and I got injured in the accident as well. It has been 3 weeks and they are still “investigating” the accident. The estimate they sent is also half of what it …
I’ve had this insurance for over a year now. At first, it didn’t seem so bad because prices for me were cheap to pay. Until an accident happens and they start having amnesia about what kind of company they are. This is the Founders process: …
Got hit by a drunk driver exactly 3 months ago today. Founders will be paying because I have uninsured motorists. They still have not issued the check and sent it to me so I have been driving a wrecked car for 3 months. My claim lady ext. …
This insurance company is a joke my truck was hit by one of their customer over a month ago and my Truck has yet to be fixed The Claims adjuster name is Tiffany Shockley very rude and disrespectful customer service skills are at a all …
they are terrible and don’t care their costumers. I had an accident over 1 month ago and they didn’t care with my claim. I called over 15 times but they told me same lie every time.
Literally told me the day of that I had to have almost a $500.00 deposit for a car rental that they didn’t say before. Call and of course the classic”nothing we can do” line and it’s company policy. Like your driver hit MY CAR and now I’m …
I really don’t understand why there are so many horrible reviews for this company. It actually makes me sad for Founders. I’ve truly had nothing but an easy and seamless experience with them, and they aren’t even my car insurance company. …
We have a policy with them in Anderson, Indiana and wife made a mistake by adding an extra 0 in our payment, they are keeping $605 of our money and we was trying to pay $65 on our insurance since we pay by the month. We are having to go …
Taking forever to get an estimate for my car to get fixed. I understand it’s the holiday season, but my car has been in the shop for 3 weeks due to waiting for an estimate from the insurance company 🙁 …
Worst company I have ever had to deal with! I am so disappointed in my insurance agent for selling me insurance from this company. No one answers their phone, they will tell you they won’t take your claim after you try to call 3 times, and …
If I could give 0 stars I would. WORST customer service I have ever experienced. Car was stolen 6 weeks ago and for the first three weeks Teresa Wurzinger gave me the run around and would straight up ignore my calls for days. One time after …
If I could leave no stars I would. I was hit by someone with Founders insurance and was found at fault. We was on a two lane street I was in the right hand lane and she was in the left going eastbound. I was hit on my drivers side back …
My fiance’s converter was stole from t of his car, he made a claim and heard nothing for two weeks. He called over and over. Every time he called they would hang up on him. Tell him they were waiting on the police report over and over. Now …
This is the worst insurance anyone can buy for their vehicle, buyer beware. A drunk driver hit and run my car at midnight in Chicago, police report filed which indicated am at no fault. Their claim adjusters will never pick your call and …
Founders Insurance was the insurer for a driver who was found to be 100% at fault in the accident, which totaled my car. Founders engages in fraudulent behavior. The devalued my car by 33%, only covered four weeks of rental car cost and …
Absolutely the worst insurance company around. I have full coverage with them and I recently filed a claim. At first they told me I can go to any auto body shop I want for an estimate, and repairs, so I did. Once they saw the rates, they …
One of their drivers ran a red light. We got the police report stating he was at fault. That driver is refusing to get an interpreter (doesn’t speak much English). It’s been over a month, they hung up on me 5 times and are refusing to take …
This is by far the worst company I’ve ever dealt with I was in an accident on the june 3rd 2022 and have been getting the run around about my claim for almost a month now they have yet to provide rental when one of their customers is at …
Avoid Founders Insurance like the PLAGUE! Founder’s is the worst insurance company. On 12/9/2017 my husbands SUV was involved in a hit and run accident with damage to his fender. I contacted Founders to file the claim and we were advised to …
I had small bumper damage pushed. Not salable.
Window washer Not working.
They gave me a estimate under the deductible of my policy. No prices for parts. …
I never thought in all of my years on this earth that having full coverage insurance was a bad thing. I have a 2009 Cadillac DTS. The car is in excellent condition. Someone stole my catalytic converter off it. I called my insurance agent …
Unfortunately I was hit with someone who had this insurance. They are nearly impossible to get ahold of. I have left numerous messages with questions and no one has gotten back with me. Im having to rely on my collision shop to do all the …
Worst insurance ever. I was in an accident I believe to be a mutual fault. Driver was not going speed limit was going over and t boned my passenger side he had the right of way as did I after stopping at a stop sign. He was going to fast …
By far the worst if dealt with. They have my car tied up for a whole month without issuing a payment for damages! I highly recommend that you never ever use this company by any means necessary! I had to deal with Robin! Ha never again! I cancelled my insurance soon as they cut my check!!!
I am currently on my 3rd attempted phone call. The phone will magically hang up or a 23 phone wait (and counting) is fine. That wouldn’t annoy me as much if the people on the phone new anything. I’m thankful they know their own names, but …
Oh, Founders…. I don’t understand how this company runs a business legally. IL state should terminate their business license. It’s scam. When you get hit by someone who has the founders insurance policy, check your saving account to …
I wish there was an option for less than one star.
My husband’s car was totalled, a month ago, while parked in front of our house.
The driver left the scene, but his license plate was left in the wreckage. …
Was in an accident that a drunk driver hit me in my apartment parking lot.He got out of his vehicle and ran.Founders took two weeks to come get my car and was sitting in apartment parking lot.The accident was Dec 11th 2020 and still …
Don’t waste your time or money with this insurance company. Very unprofessional, rude, and careless about the customer. My husband has had a claim, that’s has been sitting on the representative Julie desk for 2 whole weeks without anyone …
This insurance company is a fraud! They literally left me a voicemail stating they were not keeping my car for me to get rid of it and then charged me 1,000 for not returning the car. They also charged me almost $2,000 for a dent in the …
So i got founders insurance and i didnt need them untill i got into my accident, my accident happened March of 2020 and as of March 1st, 2021 i have not gotten anything from them yet, stuffs figured out but they take FOREVER to do anything …
Literally the worst company to ever haveto deal with. I was hit by someone with their insurance on Dec 23 and a lady named Julie is the adjuster for this claim and has not returned my calls in weeks. I have no idea how this place is even a …
Gui is easy to use and laid out reasonably well. Some functions are not available on their site such as setting up reoccurring payments but other than some small issues not a bad company.
The worse car insurance ever. I have a full coverage policy with founders, i had an accident more than 5 months ago, and they still didnt handle the claim!! the other insurance has passed the claim file and my info to a collection agency, …
If I could, I wouldn’t even give 1 star to this absurd insurance company. My daughter was involved in an automobile accident in May and the driver carrying a Founders Insurance policy was cited at fault by police. She was also arrested …
Founders team was sooo helpful did an excellent job when my car was completely totaled. Within the next day of my car loss they towed it and the process went smoothly, I was contacted with any updates and news about my claim and was able to …
This is worst insurance company ever.. customer service is zero. I had an accident on friday which is 11/5/2021. They didn’t pick up for the whole day, I called on Monday, after fifteen to twenty minutes, the line would cut. The answer …
Horrible low rate insurance company! Their client hit my truck & took responsibility for the damages to my truck. It the the non professional claims agent no more than 5 mins to say that they were sending out a denial letter, without any investigation whatsoever. I’m contacting the better business bureau to report them as well
Rudest customer service ever I was told
“Do not call more than once they have lives”save yourself the headache and do not use this company, overly priced rates
The worst insurance ever. Never had to be my own claim adjuster. my adjuster was useless Dont understand why she has a job. The company failed me. never called back never answered my calls allow my car to sit at an auto shop for over 2 …
On February 3rd, my car was backed into by a driver insured by Founders. I submitted the claim through their app and filled out their claims form. The driver admitted she was at fault and gave a statement of the accident. The first few …
Was recently in an accident with one of there drivers, they were at fault. They managed to get everything figured out in a week. Thank you for all the help.
My daughter was hit on the highway by one of their insureds in April of 2021. They have not paid the ER visit. I’ve asked for supervisors on several occasions but just get the run around. Founders adjuster NEVER answers the phone & …
I have been with this company for 5 years and my agent George (who even answer calls on the weekends) is very professional and informative. Although I have never filed a claim, So I can’t speak for that.. However, have absolutely nothing …
Absolutely terrible. They bully you into going to one of their shops to have repairs completed even if they do not payout anything on the claim in the end. Their shops are incompetent – repair with poor quality parts and shoddy workmanship. …
Finding local “influencers” to give you a good rating doesn’t count as following proper insurance practices. This is not even a typical insurance company – wrought with issues. Spoke to the IL dept of insurance to file a formal complaint …
They are the absolute worse insurance company ever!!! My bf has this pos insurance and he hit a deer over 3 weeks ago and they decided to drop him b/c he recently just moved to Pa and they don’t cover Pa! Like what insurance company only …
Founders, insured, TOTALED our 2017 buick encore November 18th, 2021 and we still have NOT received reimbursement of Feb 21st 2022. My husbands profession as a Tree Climber, who broke his wrist in the accident, left him OUT OF WORK. We are …
I have been a client of Founders for many years. I never had a claim, so they didn’t have to pay me anything. I was interested in insuring the RV and they wanted photos. On one of them there was very small and insignificant damage from the …
Update: the adjuster did get in touch — he was on vacation. Although the company policies make it pretty difficult to make claims, the adjuster himself is very professional and helpful, so I’ve changed my review to 3 stars. …
I was involved on in a car accident 12/18/21. The driver at fault has Founders insurance and since then I haven’t gotten an answer on the status of my vehicle. The assigned claims adjust Dan Reisinger has been useless during this process …
If I could give zero stars I would this has to be the worse insurance company in the world I don’t understand how are they still in business when I get done with this company they’re gonna rethink scamming customers being rude telling lies …
Terrible Company Nobody ever answers the phone, I left 5 messages on a claim adjusters mailbox and no return call its been a week, now I have been on hold with 800 number for 10minutes no answer
I had the misfortune of being rear-ended by one of their policy holders. It’s been two weeks and I’ve yet to actually speak to my adjuster despite several emails and calls. My voicemails are not returned. I can never be transferred to anyone else in the claims department and the line often hangs up on its own when calling.
My car was totaled and the insurance is not trying to help me neither is the financial company either. I offered to withdraw the claim and just return my car back to me. They will not return my vehicle at all. I’m still paying on a vehicle …
In all of my years of carrying auto insurance, this has got to be the worst company we’ve ever used. The customer service is definitely the worst. You cannot get anyone to return your calls nor ever talk with anyone. They call and leave …
I don’t use founders insurance but was rear ended by someone who does and it has been a nightmare trying to get my vehicle fixed and they said they wouldn’t pay for a rental unless my vehicle was in the shop, which they’re in no hurry to …
I had a terrible experience where my windshield was shattered by a large piece of a semi truck on the expressway this past thanksgiving. I have gratefully never had to use my insurance until then and was pretty much set on running into …
Horrible company. I was struck 3 years ago and claim still not settled. I had to sue them for $820. Founders told me they would pay me $1000 if I dropped the law suit. So I did then they insisted I sign a paper stating the person that hit …
MATEUSZ POLESZUK is the worst claim adjuster I have ever been in contact with. He answered only 1 call out of the 25 times I called him regarding a claim because a person covered under founders insurance hit me. I left him voicemails and …
Absolutely the worst experience so far there customer backed into my brand new car and getting ahold of them is like pulling teeth!!!!! No one answers nor calls back (Terisa) but wheee quick to respond when I sent them the estimate and …
My brother’s car was hit while parked by a neighbor. Neighbors car insurance does not want to cover vehicle damages, so now we are looking to have founders insurance give us options on how to get reimbursed if he pays out of pocket to get …
Can’t call to make any changes over the phone and creating an account to view your membership is difficult. They’re hard to contact over the phone and when I did about changing vehicles or canceling my policy they told me to email them …
Last month I was in a bad car accident which my car was totaled. However, I never really looked at the customer reviews until then which were pretty bad, so I got a lil worried. But my claims adjuster Hannah was awesome. She worked …
I had such a hard time with this company. Their customer service is terrible. You don’t know how many voicemails I left without ever getting a call back. I kept getting redirected to the adjuster who was not responsive. Over 3 months, I was …
We’ve been with Founders for 4 years! 2 vehicles! I was in a Accident 7/21 F 150 Total! And Im being blamed! Called Founders they said We Got This! And so far they done everything they said they would!👍🏽 …
Worst Insurance Company out there, no phones are ever answered and there is a soul in there that cares about you or your car. they are all about their money and ignoring the customer. I HIGHER RECOMMEND A DIFFERENT INSURANCE COMPANY.
This company is a joke. Some with this insurance hit me while I was parked almost 4 months ago. Called countless times and left atleast a dozen voicemails and still haven’t heard back. Hopefully you don’t get involved in an accident with someone with this insurance.
I have had it with this Company.I must Move on!! Lousy Customer service and I can’t get My 💰 Money Back. I would Fire everyone All Claims Adjuster !! “Period” …
They know how to walk the fine line of bad faith. Several direct calls went unansewered. Seems only by mere luck did I get a successful transfer to my assigned adjuster from the corporate directory. While initially paying for damages, …
In December of 21′ Founders Insurance cancelled my auto policy for non-payment, even though I had direct deposit receipts showing I paid. After an hour of talking on the phone with them offering no help in this situation, I hung up. I …
This company is horrible. Won’t return calls. Give the run around, and on top of all that. “They are all rude( for the most part), very rude”. Everybody tells you that they are a team, so there’s not any resolution. It took me almost …
This company is a scam, they’ll take your monthly payments and thank you for it, they will also cancel your policy why still collecting your monthly payments. God forbid you damage your vehicle, you’ll have to chase someone from Founders …
Pray that you never get hit by someone who has this insurance. My neighbor hit my car almost a month ago and has this as his car insurance. After I made the claim I got a call from Mayra Garcia about the claim. She asked me a few questions …
the absolute worst insurance company I have ever had to deal with. They waste your time, don’t respond in a timely (or coherent) manner. They give you the run around and don’t cover things as simple as a rental car when their client was the …
The absolute worst insurance company ever. They never respond back, they fight you on claims you report and are extremely rude. I don’t know how they are still in business. Run I mean run if you are looking for coverage from this company.
My experience with Founders insurance was great until I had an accident and I needed Founders to do what I’ve paid for, for a year. The claims rep Karen Talmege doesn’t return calls or emails and the claims call center says they can’t do …
Founders insurance company is the worst insurance company ever. We are dealing with them currently and I have decided to go ahead and start documenting how bad my experience has been so far. They will not answer phone unless you literally …
Just RUN. I repeat RUN Away from this insurance company. DO NOT UNDER ANY CIRCUMSTANCES DO ANY BUSINESS WITH THIS COMPANY. You might as well forget about them being like traditional insurance companies. They will do everything they can to NOT PAY YOUR CLAIMS.
This is the worst insurance ever if you want to waste your money. No one answers in the phone and if you try reclaim oh no you pay and then we can talk why I waste my money full coverage if I need to pay.
I had a really great experience with my current claim. I was handled with timely service and clear communication. These situations can be such a hassle and this time around it was no where near a headache.
If I could give no stars I would. How are these people still in business? I’ve been trying to get a resolution on my claim for over two months. They never call back, they give you the run around. In summary, do not use this company!!!!
Worse insurance company ever 😡😡 they are rude and take forever to pay you. Their client rear-ended me in June of 2021. It took them almost 2 months to reimburse me for my rental that they should have been paying for and I’m yet to be compensated for my injuries, that I’m still being treated for!! …
Been going on almost 3 weeks now for my claim and still haven’t heard anything about my car. Definitely going to switch insurance this is ridiculous worst insurance ever
Still waiting for case from 2021 to be determined for their client’s Hit & Run! Seems like Ricardo doesn’t know how to escalate with his staff or client responsibly.
My Dad was in and accident with someone that has this insurance company and this company is trash. It’s been a month and a half and they keep giving him the run around and never answer the phone or return his calls. The other driver was at …
I have an accident couple weeks ago I was trayin to call to make my claim nobody answered if you try online it’s even worse. The adjuster was mean when I ask something he answer like I am dumb or he said just call your agent. Nobody answer the phone too bad
Worst company ever I had a claim with them and it’s been 2 months back and forth for nothing they don’t respond to voice mail or emails and you can’t even talk to someone else besides the adjusters which she’s never available this is …
Well , great website works well. Founders on the other hand can’t do two things in one day. Get your policy reinstated and add a car and remove one nope they can’t do that in one day. They’ll take your payment but they can’t add a car. You got to wait a day for that. Can’t do two things in one day? I’ll go somewhere else that will.
Worst insurance company ever!! I was involved in an car accident with one of their customers over a month ago & have yet to hear from “my adjuster”, have yet to hear anything period! Didn’t even get an apology after filing my claim for …
I’m actually shocked this company has 2 stars! We bought a car and they paired us with founders insurance for better rates. When I tell you they are the most unprofessional business I’ve ever ran into. We had a little fender bender and it …
If I could give these crooks a 0, I would. Their customer rear ended me. The police determined that it was his fault, and for 6 weeks they aren’t returning my calls. The adjuster poleszuk mateusz, and their manager, miss carter are …
I was involved in an accident with someone that has Founders insurance and this has been the worst experience ever! The body shop repair estimate was about 4300, and Founders offered 1600. I spoke with Laura A. Corrales (claims rep) which …
Do not purchase for yourself and pray you do not get into a fender bender with one of their insured. This is my second time around getting rear ended by someone with Founders. This time my adjuster is REFUSING to reimburse my nearly $3,000 …
I’d give zero stars if I was able. Founders Insurance’s negligent driver damaged my car over 2 months ago. Good luck getting in contact with their adjuster, Matt Poleszuk. When I finally got a hold of him (he only called because I left …
Worst insurance ever!! I have been dealing with them for 3 months for a accident that was not my fault. I’ve started documenting everything because this place just screams scam!! They don’t answer phone calls, don’t call back, and if you do …
I’ve been waiting since September 2022 for my adjuster to get back with me, this company is a nightmare, I’m not sure why they are still in Business. They are giving me the run around, Hanway is giving me the run around, my God it shouldn’t take all of this to get a dent fix.
I was in an accident on May 1st 2022. The lady damaged my entire passenger side, while flying through a red light. I reported it to Founders insurance (at fault driver’s insurance).. it is now June 18th 2022 and absolutely nothing has been …
If u have small damage to ur vehicle they will fix it but someone totaled out my 09 Silverado truck repairs came to 14,000 and they gave me a check for my total lost and it was only 4500 now I’m stuck paying a car note still run fast away …
I operate a body shop… DO NOT GET THIS INSURANCE!!! they only want to take your monthly payments but when it comes to payouts for repairing the vehicle they are extremely cheap, inefficient and ***IF THE VEHICLE HAS TO GET TOTALED, THEY …
Update to previous comments. I’m a licensed adjuster myself and know the laws very well.. I now filed for diminished value, and they won’t pay that out either. Even tho my car is eligible and I sent them paperwork with the amount of value …
Absolutely terrible. My friend was in a small accident (hit an opossum) in November of 2022. He is STILL waiting, as of today, 1/4/23, to get his vehicle fixed. He has spent 1500 per month on a rental vehicle and this company won’t …
Took 2 weeks to get an answer if my vehicle would be repaired or totalled and the estimate is still not complete. They only cover $300 foe rentals. They take their time to contact you. You have To hound them.
Horrible! Got into an accident. When they issued the check, they issued it to my myself and my insurance company so I couldn’t cash the check. My insurance didn’t pay for anything so it should have only been paid to me. Still haven’t been able to recoup the money.
I was involved in a wreck and the other people’s insurance are suing me but I can not get a hold of Founders for any help, I’ve called at least 100 times and it always goes straight to voice mail. If you need them to help you out good luck cause I’m starting to think they don’t care.
They are horrible !! I been trying to pay off damages on a vehicle for months. I can never get in contact with the right person , they give me the run around. I leave voice messages for my claims rep and she never gets back to me. If they understood the importance of me getting my license back I wouldn’t have any complaints
Deadbeat insurance company. Their insured hit my property and ran . Thankfully we caught it all on camera and he was charged. Of course after tens of thousands in damages. Been 3 weeks with no reply from the adjuster. Left several voice mails still no reply. It’s time to get bbb and attorney general involved .
I own a body shop they owe me money for a supplement that was approved several weeks ago ive left several messages and cant get anyone to return my calls i know that eventually i will get my money but from now on i will be charging founders …
SCAMMERS!! A founders member backed into my parked car on June 23rd. It is now aug 25th and still no answer from this company. I’ve submitted all the images for an appraisal and still nothing. I’ve called so many times and when I do get a …
my daughters mother was almost killed car totaled and she pays for this insurance, FULL COVERAGE . the accident was 15 days ago. been paying out of pocket for a rental . missing work and now getting tickets because the car hasn’t been …
I had a car accident and got my vehicle check out. Claim adjuster rarely answered when I called. When she answered, she answered with an altitude like she was doing me a favor by answering my calls. I got my car stranded at the night of the …
They refuse to get rental cars for people who are wrecked by the people they insure. My car was totaled and my livelihood taken away by one of their drivers and they refuse to get me a rental. This is a fly by night store front insurance …
I know, I know, many of you are probably surprised to see a 5 star review on founders insurance. One of their wonderful customers backed into my unoccupied car on August 16 2022. Stopped, confirmed he hit me, and drove off. Between the …
I got in a car wreck over a month ago, I do not have full coverage so therefore my claim with my insurance company, founders, was closed since I only have liability. Other than for two days getting information I haven’t heard from my claims …
Do you see how the owner responds? By making folks call a number for them to reach a dead end on their claims. They don’t help these poor customers and clients. Unprofessional. This insurance company should be closed permanently. …
Like others posting here, I would give Founders Insurance 0 stars if I could. Someone with this insurance rear ended my car on June 1st and my insurance company and I have been trying to get them to admit fault and pay for my repairs for …
Roadside assistance is the worst assistance I’ve ever experienced. 3 times i called for roadside assistance and they never came or called me back. I would never in life pay for there roadside assistance again. Everyone that i know is now …
Was involved in an accident on 11/22/22 and the person who hit me was on Founders Insurance… since then I have yet to hear back from Founders on if they are totaling my vehicle or paying to have it fixed. I’ve called at least 15 times and …
I see a lot of negative reviews of Founders from policy holders. Here’s a negative review from someone who was rear-ended by a Founders policy holder. The accident occurred in June 2022 and, due to supply chain issues, my car was …
They do a good job of trying too get out of spending any real money on repairs and what car insurance company goes by pictures alone instead of having someone look at the damage done and seening what needs too be repaired!?!? I like how you …
Absolute terrible insurance assistance, after 3 weeks since filing I have had zero helpful advice besides being told I could not be helped due to not having full coverage. I had to remind myself that I had injury coverage at least, …
My adjuster, Laura Webster, doesn’t return my calls after my claim. They also don’t deal with rentals and mechanics directly so you have to coordinate everything yourself and pay for everything upfront and later get reimbursed. …
My experience with Founders insurance was great until I had an accident and I needed Founders to do what I’ve paid for a year. The staff of insurance doesn’t return calls or emails and the claims call center says they can’t do anything but …
I had an accident on 09/28/2022. I’ve been waiting forever for a call back from my agency, or just ANYONE in general to help me. They finally got back to me and for some reason, my address was changed on my insurance policy after the claim …
Been about 2-3 months since I got hit by someone with Founders and filed a claim, emailed and called them multiple times to get an update and have yet to get a response. The claims rep said it would take about 30 – 45 days and this was back …
If I could give NEGATIVE stares I would! Worst insurance company I have EVER dealt with. No one knows what their talking about. Almost 2 months after our accident and we still have not received a payment for our vehicle because of one …
Worst automobile insurance ever! Bad enough I was paying regularly on time and my vehicle wasn’t covered for about 6 months. And I do get an accident and then they don’t cover anything. Did not get what I asked for. Every time I want to …
Wish I could rate 0 stars! This insurance company is a joke. I was rear ended on October 18. The adjuster would not return my calls. For a week we had no idea where the car was. Finally, after daily calls and with some calls and threat of …
If I could give them 0 stars I would but since I need to write a review I had to give them 1 star. I been have a pending claim with them since May and nothing got resolved. Instead they closed my claim and never even told me. Amanda …
I wish ZERO stars was an option. Accident happened 8/4/22, my agent didn’t file my claim (that is another issue), the claim was filed by me and my family. All you do is leave messages and hope and pray someone calls you back. I returned a …
If you have to make a claim with this company you will realize to not choose them they pay $32 an hour to the body shop also they want to put junkyard parts on your car that is brand new I have been going back-and-forth with the same …
Absolutely terrible customer service. I share the experience of all of the posters before me. My parked car was rear ended by someone insured by Founders in MARCH 2016. It is AUGUST 2016. Ms. Adrianna Ocasio is allegedly my claims …
This is the worst car insurance company! They never respond to calls or emails. I’m currently trying to cancel my policy with them and I made the switch to a different car insurance company.
Going through a claim now since feb 2016 and now its sept, juliet ramero will never answer your calls, if you get through to her boss you might get a call back from her but she will call at her convince, getting a lawyer, its the best way …
My parked motorcycle was hit by someone who is insured by Founders. This happened May 8th of 2016. It is now August 23rd and I can not get in contact with ANYONE from this pathetic company, and of course my adjuster (Adriana Ocasio) and her …
The worst insurance I have ever had. Had a minor accident, towed to my local VW dealer, could have fixed it in 2 days, 3 weeks later decided that VW was too expensive and towed to a horrible shop that didn’t even complete the repairs after …
The negative reviews leave little to comment on about Founders Insurance Co. It’s the pits. If you have to deal with this corrupt outfit, be prepared to get yourself a good attorney. They lie and deny like there’s no tomorrow.
Worst insurance company ever. Deny claims that you have police reports for stating you were in the wrong because the person who hit you says “YOU WERE DRIVING ON THE WRONG SIDE OF THE ROAD” taking their word even after calling a witness. …
My daughter was involved in an accident with a person who has Founder. The police ticketed the other driver and it was his fault. My daughters car was total on October 24th. It’s been over three weeks since the accident and we are still fighting with them to get a rental car. This is the worst company I have EVER had to deal with.
I was hit by a Founder’s insured on 10/19/16. I was assigned Chelsea Vehoski as an adjuster. In 7 weeks I have received no returned phone calls or emails. I left a message for supposed-supervisor Lisa Wilcox and have not heard from her either. I don’t know what they are doing all day at work, but it sure isn’t settling claims.
I’ve had them for a year now, affordable, big downfall is they fight with me to fix my insurance claim. Why pay monthly insurance here and not get anything covered
I gave my adjuster Kristina Wos a five star. My car was hit by a Founders insurer on 5/2/17. I contacted Founders on 5/3 and got to talk to Kristina directly in the afternoon. On 5/4, she sent me an email saying that they accepted the …
The agents who work at this place are a joke. I was trying to work with Daniel Moreno and he dodged calls for 3 weeks until the case got handed to founders legal team. Every time I tried to contact founders customer service or the claims …
This insurance is the absolute worst. I was rear ended by one of their insured on January 21, 2016. It is now March 4th 2016 and I’ve left a bunch of emails to Jennifer Almos and I’ve gotten not even 1 reply. This is absolutely ridiculous, …
Was hit by one of their insurers (hit & run) I got her license plate # and the police went and ticketed her and got her insurance information for me but they claimed she has the “wrong insurance” and that this claim wouldn’t be paid. …
I’m going through a claim now. I’ve been waiting since May 20th 2016 and it’s now Aug 15th 2016. So frustrating after leaving multiple voicemails. Adjusters came and saw the vehicle and since then I’ve heard nothing. I see that others have …
Zero stars. If I could I would give negative. I have an open claim since end of March 2016….my medical bills still not paid….not even one of them. Unprofessional, rough and even aggressive…Claim representative almost scream on me …
I got into my car accident on 1/4/16, it is now 2/19 and have yet to speak to my adjuster. I have left over a dozen messages and have only gotten one call back and of course, I was at work and was not able to answer my phone. I have not …
Brian walked me through every step and got me set up with the insurance I needed, even got me add ons to the insurance I got, for a cheaper rate than last time, Ask for Brian when you call he will get you handled in a timely manner!
My car was totaled out by founder on 4-6-2016 it is now almost July and I’m still paying for a car THEY have and won’t send my loan holder a check.
They STOLE my car from the collision center. …
⚠️WARNING! DO NO USE THIS COMPANY!⚠️ IF ZERO STARS WAS A OPTION I would give it to them Extremely not helpful they won’t do anything for you been waiting for over a month just for a payment to be processed to the mechanic shop to start …
Not sure how this company stays in business. I got a letter from total loss department and called after about a month of not having a car. The adjuster a s.Jacob says i shouldnt call them and I should contact him. He STILL has not told me …
I got hit 3-weeks ago by someone with this insurance in my wifes van. No rental, the adjuster was a joke and they dont return phone calls. She’s still waiting to find out when she can get a new vehicle or get this fixed. A big joke to them. …
Founders is currently playing the dumb game with a claim regarding my sons vehicle. One of their customers hit my sons car and it has been over a month with no action being taken. We initially sent them pictures of the damage and they sent …
Absolutely worst customer service. They are worse than my cable company. I was hit by someone with this insurance. I have everything turned in they need and I’ve been calling everyday for a week. No calls back. An agent told me the adjustor …
If i could give Founders zero stars I would. Worst service ever! My car was parked and it was hit by one of their customers. It is now 3 weeks since the incident and the resolution could not be slower. They avoid calls, they transfer you to …
Awful. Awful. Awful. They are refusing to get in contact with the body shop that is fixing my car & approve the extra work that needs to be done in order to make my car driveable. It’s been a month. I was refused the right to talk to a …
A founders insured hit my wife on passenger side 3 weeks ago and havent heard from them much when they call its only to blame my wife that it was her fault this is just bs how is your fault when you are driving on an ave and out of no where …
Listen to these reviews. Dont ever be in an accident and get founders. I was in an accident back in June, my physical therapist sent Juliette Romero- the claims agent the bill. We left like 10 messages within 2 months and when she didn’t …
If I could rate this a 0 I will do it with all my heart. An insurance company that shouldn’t exist..I wonder why they still have a license .After one of they’re insured motorist hit my brand new car it took 11 weeks to settle with them and …
Basically, got hit at as my husband was turning left on a left arrow and their insured turned right and crossed over multiple lanes of traffic and hit us. Saying that she somehow had a green light. Police report says that it was her fault …
This company is the least professional company I’ve ever dealt with. We have been trying for the last two weeks to get a situation handled by them and they have been condescending and unhelpful. We spoke with Kim, the manager in the claims …
What a joke of a company. Their driver hit my car and they come up with lies to only accept 85% of the blame. They clearly only insure deadbeat drivers with poor driving records. Do not ever get insurance with these clowns and I hope no one ever gets the misfortune of getting hit by someone insured by these con artists.
SAVE YOUR MONEY
Horrendous, staggering vandalism rendered car undriveable, possibly …
they owe me a lot of money by dropping me when i was hit on the same day of last year
Worst customer service I have ever received. Once my policy runs out I will definitely be choosing a new insurance company regardless of cost. They don’t answer phones or return emails and they also can’t even provide me with a list of body shops they have contracts with in order to get my truck fixed.
The worst of worst insurence I have a accident was my fault
I have a full covered
My estimated was $4,500 .00 from they body shop plus …
It’s been a week now that I haven’t had my van due to a deer running out in the road. Someone was supposed to come look at my van on Friday never showed up. I had a shop come get my van Saturday and still no one has been out to see my van. …
So someone with them as an insurance company hit me and it has been like pulling teeth. Its been 2 weeks and I have yet to be reimbursed for the repairs to my car. I left 6 voicemails for my claims adjuster Tracy Foster with no reply. I was …
I was hit in Oct. it’s now Jan and I have yet been able to get my car fixed I’ve only been able to speak with my adjuster once. She is never available and no one can speak about the matter but her, Nancy Cordova. I’ve even filled a complaint with the Illinois Insurance Agency. By far the. Worst company
Worst insurance company I have ever dealt with. The claims department is a nightmare.
I submitted a claim and was assigned to Lisett Chavarria. In our 1st …
If you like throwing money in the trash, go with Founders, they make sure when you get into an accident that its a really awful experience. The do not pay insurance claims and they are rude and disrespectful. Any who see this should immediately file a report with the Better Business Bureau so we can get them shut down
This company can care less about its paying customers or the service they provide to them. I have been calling the total loss department since @ Sept. 16th, 2016 to find out what was needed to get this claim closed as fast as possible. I …
Sent me a notice a day after payment was due about policy cancellation after I had already paid. Tried to get in touch to check if my policy was still active and after speaking with someone for not even a minute, being ignored by them so …
The absolute WORST!! If you’re thinking of going with this insurance company just to save $$ each month… it’s not worth it! You’ll end up paying TWICE as much because they don’t know how to return calls or get anything done once you’ve …
The WORST CUSTOMER SERVICE I HAVE EVER ENCOUNTERED. Adjuster Faviola is rude. She never returns phone calls, she hung up in my face because i told her she was rude. They lie about everything. Everything i was told when the accident first …
The worst business I have ever dealt with. Was hit by their client in May. My insurance has had to pay for everything and they will never contact you back. Nancy Cordova NEVER answers her calls or returns call. The person who hit us ran a stop sign. All her fault, but absolutely no help 7 months later. SUCKS!!!! NO STARS!!!!
I wish you could rate this -5 stars, if not more. A founder’s customer side swiped me back in the beginning of November. It is now mid February. I talked to my adjuster maybe three times. I took my car into one of their shops, (which FYI …
Worse insurance ever. Involved in a hit & run . got 10,000.00 in damages. Founders will only pay 400.00. That’s crazy. Make matters worse they put me in a rental for 25.00 a day. Called the rental company & they don’t even have a car for 25.0 a day. I was tolled to pay out of pocket 😡 …
This company’s conduct is contemptible. I was t-boned by one of their insured on August 21, 2016. After endless amounts of phone calls for over a year, they are still unwilling to reimburse me for my rental in full. I’ve written a letter to …
I gave them 1 star but they really deserve 0 stars. I had insurance with them for like 3 years and I had an accident which was weather related and it took them over 3 months to approve the body shop to fix my car then they dropped me. …
Agent from Aurora, IL enrolled me in a standard insurance policy instead of the SR-22 I requested, resulting in the suspension of my driver’s license and arrest when I was stopped. I got an $800 ticket for driving while suspended and two …
Worst insurance company ever!!! I wish there was negative stars , so that way I would give them -10 it’s been 6 months since one of their customers hit my truck and still waiting for them to pay or fix my truck, every time I call the person …
It’s been a month since my car accident. I got a claim number and they told me to wait. After millions of times trying to call them and left them some messages, they never call me back. Finally I called again and they transferred my call to …
Horrible customer service . This feels like a real cut-rate insurance company! I have called the company many times and never actually got my claims person on the phone, but rather voice mail messages which were weeks old. In addition, …
I’ve never experienced such miserable people in my entire life. Customer service is awful. I personally do not Have founders insurance, I was rear ended by someone who does. Long story short I needed to contact founds and make a claim to …
WORST INSURANCE COMPANY EVER. DO NOT I REPEAT DO NOT GO WITH THIS COMPANY. IF YOU ALREADY HAVE THEM LEAVE WHILE YOU AHEAD .THEY WILL STOP ANSWERING FOR YOU AND WONT REIMBURSE YOU FOR ANYTHING.THEY ACTUALLY IGNORE PEOPLE ON PURPOSE.AND THEY CHARGE LIKE THEY ARE A TOP TIER COMPANY BUT THEH ARE HORRIBLE.
Founders insurance cluent had an accident with me; it was beginning of June 2018, to this day ( right now July 25th 2018) my car is not fixed, full amount of money not issued, no loaner by my claim’s handler Joelle Ortiz offered; just the worst experience ever! I think they are candidate for Better Business Bureau report.
Overall this insurance company is a complete joke! I was in a car accident on Christmas eve. I was driving on a main street and their client came right out from the side street, in which he had to yield. My husband had to run after this guy …
This insurance company does not even deserve the 1 star. I am still trying to get them to return my call from 2 weeks ago after filing a claim that i was not even at fault for but thinking because it was my insurance that they would make …
This company is the worst!
They are very slow to respond to claims of their customers victims. My vehicle …
The worst insurance company ever! Doesn’t even deserve 1 star!!!!
I tried to call in a claim and their system just kept taking me different prompts and then 20 minutes and 3 calls later I got a live person. Of course the person had an expired policy so they happy told me they would not or could not help. …
Worst insurance company ever. On 7/3/18 my parked car was backed into by someone with Founders Insurance Company. After weeks of fighting with them on the phone I got an estimate from the insurance for $1,839. The actual damage to the car …
Worst insurance company ever. Been dealing with a claim from an accident on 7/25 that MY insurance company had to pay out and then sue founders for the money. Still trying to get medical bills paid for by founders and they keep transferring my claim to other adjusters. Can not wait for this headache to be over.
My friend is a essential worker in the nursing field and I’m a retired military veteran and I read a lot of these reviews about Founders trying to lowball customers after filing a claim. Since someone rear-ended my friend on April 20th, …
One of there insured drivers hit my parked car and it’s been over three months and my clam is still under investigation. From my understanding this insurance company will hold off from paying you until the driver is no longer insured by …
Some of the worst customer service I’ve ever encountered. I spoke to a woman named Crystal that was very disrespectful and snappy. Another woman named Regina was of so little help that I had to call again to speak with someone else (Sherry …
Pamela from Farmers of the Shorewood Illinois area is the worst claims adjuster to deal with. I dont know if its a company policy to never pick up your phone and also to never call the person back but she must be employee of the month if it …
If I could give zero stars I would. Founders is by far the worst insurance company I have ever dealt with. Their customer hit my car; Once I realized how shady they are I decided to go through my own car insurance to get my car fixed. I’m …
Wish I could leave no stars but let’s just say that they are the worst insurance you could possibly have one of their insured drivers hit my PARKED car while I was in class two months ago I still have not received anything as far as my …
Horrible doesn’t even begin to describe Founders Insurance. Unprofessional and terrible communication from the start. A driver insured by Founders hit my car over three weeks ago and my claim has yet to be resolved. The woman handling my …
My husband was in a car accident 6 weeks ago. We filed a claim with this insurance company and not our insurance company since the accident was the other person’s fault. My husband has been calling and calling for weeks. Finally he got …
Got hit by someone who has this horrible insurance. My new car damaged and i am calling them since last two weeks but no response. They have only one operator and i believe no one else works there. Whenever she tried to connect to someone …
I was rear ended on 12/15/17 and was not able to get a check for damages for over 3 weeks. Samyra was the adjuster I delt with and she was rude and very unprofessional “ hung up on me twice”. So I was finally able to get my car into the …
TERRIBLE CUSTOMER SERVICE. I called 20+ times in the past two months and not once was my called returned. Not to mention that emails I sent out too. My adjustor has not called regarding my claim and it has been over a year and 5 months! Do …
I had my car catalitic stolen and this insurance took a while and had to connect with 2 other people to do my claim very unprofesional the waiting time is bad the policy they take there sweet as time
Cannot contact adjuster. No responses from emails. Voice mail says they are on Christmas holiday in July? Claim is taken over a month and a half as of now.
I had such a hard time with this company. Their customer service is terrible. You don’t know how many voicemails I left without ever getting a call back. I kept getting redirected to the adjuster who was not responsive. Do not go to this company if you value your time.
Worst insurance company ever. They never return your phone calls. HORRIBLE communication skills and no sympathy for the people involved in an accident. I actually work for another insurance company(State Farm) and I’ve been trying to help a …
The experience I had to file my claim was most upsetting. My car was gone a month and Founders were trying to get away without paying and accused us that it was traveling at the time of impact. It was not, it was parked out on our street. …
Would definitely give -10 stars if possible! I was T-boned by a driver with Founder’s back in AUGUST of last year! It’s now JUNE and I get 0 callbacks within a decent amount of time. My car was $17,000 and they offered $9,000 ON A TOTAL …
The Customer Service is very poor and they are rude and always have an attitude. I talked to a lady today and she hung up on me because sheshe she had an attitude. I called the company & I pressed “3” when it told me to press it if I didn’t …
ZERO STARS. Several reviews (all 1-star) used to be here when I originally posted this review on 7-26-16, but it looks like they paid to have them removed and changed their name to “Illinois” Founders Insurance. That alone speaks for …
I’ve waited four months for someone to call me back. I’ve left a number of voicemails for my claim agent Corina Salinas and no response. I’m beginning to wonder if this person exists. …
Just read the reviews and they speak for themselves. Stay far, far, far away from this terrible company.
Let me first start by saying I am not a customer of Insurance King or Founders.
I was hit by one of their customers in a minor fender bender. After leaving the …
filed a claim with founders on my truck a minor collision with no second vehicle founders gave me the run around for months , never came and actually looked at my truck and I provided what they asked for to ultimately deny the claim. SAVE …
If you were in an accident and the person who hit you has Founders, sue the person!!! Don’t deal with this insurance company at all. They’ll never answer your calls and emails and they will keep you in the dark at all times. I was in an …
I put 1 star but REALLY should be NEGATIVE 10 star. They are absolutely the WORST insurance company ever. Left my car sitting at the tow yard for 2 weeks while they look for an excuse why NOT to cover me. Horrible customer service. The …
I was hit by one of there insured & was very scared because I’ve only heard bad reviews about the company.My adjuster Matt came out the next day it took a few days to get everything, but the whole process took less than two weeks. I only …
Began a little shaky but ultimately they succeeded in fully accommodating my situation. Eva Steele should earn rewards for the amazing customer service she gave. In short, I got rear ended in an auto accident by someone and he was fully at …
0 stars worst company to deal with ever !!! I Just bought a new car on April 20,2018 I was in a car accident on may 3rd 2018 and it totalled my car out with one of there policy member that was at fault. It took them to May 23, 2018 for …
This has been the most horrible horrible experience I have ever had with a single company. One of their insured hit me and totaled my car. I had to have it towed to a body shop. The adjuster was supposed to be there in 48 hours, and took a …
If I could give 0 stars I would. Worst insurance company ever. They said $25 per day max for a rental car but it states no more than a rental car being $350 total per occurrence in my policy and once they said that I could get a rental car …
Shady company, reassured by numerous reps that as long as my vehicle isn’t driveable that “storage” should be paid without any issues. Even my adjuster Karen Talmage backpedaled on this after I was notified I would have to pay for where the …
Customer service hours unavailable on the weekend in a very touchy voice prompt system that has no patience
I gave it four stars because I had to wait a while before I got an answer for my claim. I did want to write a review about my adjuster who was so patient with me and so helpful. Her name is Andrea Martinez, she made sure to stay on track …
Worst insurance company on the face of the planet. They lie, drag their feet, don’t return calls. And as for trying to get ahold of anyone over the phone good luck. My car had been in the shop for over 3 weeks because of their handling of …
This company sets you up for failure. I have auto pay and EVERY month they send me an email saying my payment couldn’t be processed and I have at least 6k in my account AT ALL TIMES!! At first I wasn’t even getting emails and I would get …
If I could give this company no stars or negative stars I would! During the year I had insurance with them I had no issues. Even with the claims process. They were wonderful to work with BESIDES the fact that their rental car coverage is a …
If i could give zero stars, i would. This company is a joke, and is probably a one room office run by teenagers. Good luck talking to a person, or getting a call back from anyone including the supervisor. …
The worst company to deal with. I’m filled with rage only when i think about them and all the time i have wasted just to get anyone on the phone. The handler you are assigned to, will never pick up the phone or return emails. Everyone else …
Founders is the worst insurance to every go through they don’t answer your calls . Tia the adjuster have smartmouth and thesera w their manger Debbie never gave me a call back . I got hit by a semi 05/05/2021 I have full coverage my …
Had to complain to get answers. The better business bureau. The Adrianne lady is horrible calls me when I was having a baby..never once tried to call back. BBB answer they got back was that there was res issue like I live in the state of …
Got into an accident 3 weeks ago. The driver who hit me has Founders. My wife and I got injured in the accident as well. It has been 3 weeks and they are still “investigating” the accident. The estimate they sent is also half of what it …
I’ve had this insurance for over a year now. At first, it didn’t seem so bad because prices for me were cheap to pay. Until an accident happens and they start having amnesia about what kind of company they are. This is the Founders process: …
Got hit by a drunk driver exactly 3 months ago today. Founders will be paying because I have uninsured motorists. They still have not issued the check and sent it to me so I have been driving a wrecked car for 3 months. My claim lady ext. …
This insurance company is a joke my truck was hit by one of their customer over a month ago and my Truck has yet to be fixed The Claims adjuster name is Tiffany Shockley very rude and disrespectful customer service skills are at a all …
they are terrible and don’t care their costumers. I had an accident over 1 month ago and they didn’t care with my claim. I called over 15 times but they told me same lie every time.
Literally told me the day of that I had to have almost a $500.00 deposit for a car rental that they didn’t say before. Call and of course the classic”nothing we can do” line and it’s company policy. Like your driver hit MY CAR and now I’m …
I really don’t understand why there are so many horrible reviews for this company. It actually makes me sad for Founders. I’ve truly had nothing but an easy and seamless experience with them, and they aren’t even my car insurance company. …
We have a policy with them in Anderson, Indiana and wife made a mistake by adding an extra 0 in our payment, they are keeping $605 of our money and we was trying to pay $65 on our insurance since we pay by the month. We are having to go …
Taking forever to get an estimate for my car to get fixed. I understand it’s the holiday season, but my car has been in the shop for 3 weeks due to waiting for an estimate from the insurance company 🙁 …
Worst company I have ever had to deal with! I am so disappointed in my insurance agent for selling me insurance from this company. No one answers their phone, they will tell you they won’t take your claim after you try to call 3 times, and …
If I could give 0 stars I would. WORST customer service I have ever experienced. Car was stolen 6 weeks ago and for the first three weeks Teresa Wurzinger gave me the run around and would straight up ignore my calls for days. One time after …
If I could leave no stars I would. I was hit by someone with Founders insurance and was found at fault. We was on a two lane street I was in the right hand lane and she was in the left going eastbound. I was hit on my drivers side back …
My fiance’s converter was stole from t of his car, he made a claim and heard nothing for two weeks. He called over and over. Every time he called they would hang up on him. Tell him they were waiting on the police report over and over. Now …
Increase payments 40 dollars after 6 months for no reason. Subsidiary of acceptance insurance.
This is the worst insurance anyone can buy for their vehicle, buyer beware. A drunk driver hit and run my car at midnight in Chicago, police report filed which indicated am at no fault. Their claim adjusters will never pick your call and …
Founders Insurance was the insurer for a driver who was found to be 100% at fault in the accident, which totaled my car. Founders engages in fraudulent behavior. The devalued my car by 33%, only covered four weeks of rental car cost and …
Absolutely the worst insurance company around. I have full coverage with them and I recently filed a claim. At first they told me I can go to any auto body shop I want for an estimate, and repairs, so I did. Once they saw the rates, they …
One of their drivers ran a red light. We got the police report stating he was at fault. That driver is refusing to get an interpreter (doesn’t speak much English). It’s been over a month, they hung up on me 5 times and are refusing to take …
This is by far the worst company I’ve ever dealt with I was in an accident on the june 3rd 2022 and have been getting the run around about my claim for almost a month now they have yet to provide rental when one of their customers is at …
Avoid Founders Insurance like the PLAGUE! Founder’s is the worst insurance company. On 12/9/2017 my husbands SUV was involved in a hit and run accident with damage to his fender. I contacted Founders to file the claim and we were advised to …
I had small bumper damage pushed. Not salable.
Window washer Not working.
They gave me a estimate under the deductible of my policy. No prices for parts. …
I never thought in all of my years on this earth that having full coverage insurance was a bad thing. I have a 2009 Cadillac DTS. The car is in excellent condition. Someone stole my catalytic converter off it. I called my insurance agent …
Unfortunately I was hit with someone who had this insurance. They are nearly impossible to get ahold of. I have left numerous messages with questions and no one has gotten back with me. Im having to rely on my collision shop to do all the …
I have been with Founders for years. I happened to receive consistently good service, from a few people.
Thank-you Founders folk.
Worst insurance ever. I was in an accident I believe to be a mutual fault. Driver was not going speed limit was going over and t boned my passenger side he had the right of way as did I after stopping at a stop sign. He was going to fast …
By far the worst if dealt with. They have my car tied up for a whole month without issuing a payment for damages! I highly recommend that you never ever use this company by any means necessary! I had to deal with Robin! Ha never again! I cancelled my insurance soon as they cut my check!!!
I am currently on my 3rd attempted phone call. The phone will magically hang up or a 23 phone wait (and counting) is fine. That wouldn’t annoy me as much if the people on the phone new anything. I’m thankful they know their own names, but …
Oh, Founders…. I don’t understand how this company runs a business legally. IL state should terminate their business license. It’s scam. When you get hit by someone who has the founders insurance policy, check your saving account to …
I wish there was an option for less than one star.
My husband’s car was totalled, a month ago, while parked in front of our house.
The driver left the scene, but his license plate was left in the wreckage. …
Was in an accident that a drunk driver hit me in my apartment parking lot.He got out of his vehicle and ran.Founders took two weeks to come get my car and was sitting in apartment parking lot.The accident was Dec 11th 2020 and still …
Don’t waste your time or money with this insurance company. Very unprofessional, rude, and careless about the customer. My husband has had a claim, that’s has been sitting on the representative Julie desk for 2 whole weeks without anyone …
This insurance company is a fraud! They literally left me a voicemail stating they were not keeping my car for me to get rid of it and then charged me 1,000 for not returning the car. They also charged me almost $2,000 for a dent in the …
So i got founders insurance and i didnt need them untill i got into my accident, my accident happened March of 2020 and as of March 1st, 2021 i have not gotten anything from them yet, stuffs figured out but they take FOREVER to do anything …
Literally the worst company to ever haveto deal with. I was hit by someone with their insurance on Dec 23 and a lady named Julie is the adjuster for this claim and has not returned my calls in weeks. I have no idea how this place is even a …
Unbelievable!!! Run run run from this company.
They went ahead with a claim from other party, when i told them that i had no fault in the accident.
Gui is easy to use and laid out reasonably well. Some functions are not available on their site such as setting up reoccurring payments but other than some small issues not a bad company.
The worse car insurance ever. I have a full coverage policy with founders, i had an accident more than 5 months ago, and they still didnt handle the claim!! the other insurance has passed the claim file and my info to a collection agency, …
If I could, I wouldn’t even give 1 star to this absurd insurance company. My daughter was involved in an automobile accident in May and the driver carrying a Founders Insurance policy was cited at fault by police. She was also arrested …
Founders team was sooo helpful did an excellent job when my car was completely totaled. Within the next day of my car loss they towed it and the process went smoothly, I was contacted with any updates and news about my claim and was able to …
This is worst insurance company ever.. customer service is zero. I had an accident on friday which is 11/5/2021. They didn’t pick up for the whole day, I called on Monday, after fifteen to twenty minutes, the line would cut. The answer …
Horrible low rate insurance company! Their client hit my truck & took responsibility for the damages to my truck. It the the non professional claims agent no more than 5 mins to say that they were sending out a denial letter, without any investigation whatsoever. I’m contacting the better business bureau to report them as well
Rudest customer service ever I was told
“Do not call more than once they have lives”save yourself the headache and do not use this company, overly priced rates
Great company very adorable Been with them over 5 years Definitely would recommend
The worst insurance ever. Never had to be my own claim adjuster. my adjuster was useless Dont understand why she has a job. The company failed me. never called back never answered my calls allow my car to sit at an auto shop for over 2 …
On February 3rd, my car was backed into by a driver insured by Founders. I submitted the claim through their app and filled out their claims form. The driver admitted she was at fault and gave a statement of the accident. The first few …
Very cheap, I go thru an agency and this was the most affordable option and since I’m young I try to save money any way I can.
Was recently in an accident with one of there drivers, they were at fault. They managed to get everything figured out in a week. Thank you for all the help.
My daughter was hit on the highway by one of their insureds in April of 2021. They have not paid the ER visit. I’ve asked for supervisors on several occasions but just get the run around. Founders adjuster NEVER answers the phone & …
I have been with this company for 5 years and my agent George (who even answer calls on the weekends) is very professional and informative. Although I have never filed a claim, So I can’t speak for that.. However, have absolutely nothing …
Absolutely terrible. They bully you into going to one of their shops to have repairs completed even if they do not payout anything on the claim in the end. Their shops are incompetent – repair with poor quality parts and shoddy workmanship. …
No one in this company answer their phone or emails. Worse customer service. I give Founders Insurance 0 star
Finding local “influencers” to give you a good rating doesn’t count as following proper insurance practices. This is not even a typical insurance company – wrought with issues. Spoke to the IL dept of insurance to file a formal complaint …
They are the absolute worse insurance company ever!!! My bf has this pos insurance and he hit a deer over 3 weeks ago and they decided to drop him b/c he recently just moved to Pa and they don’t cover Pa! Like what insurance company only …
Great customer service very friendl staff. They always were able to get me a low price
Founders, insured, TOTALED our 2017 buick encore November 18th, 2021 and we still have NOT received reimbursement of Feb 21st 2022. My husbands profession as a Tree Climber, who broke his wrist in the accident, left him OUT OF WORK. We are …
I have been a client of Founders for many years. I never had a claim, so they didn’t have to pay me anything. I was interested in insuring the RV and they wanted photos. On one of them there was very small and insignificant damage from the …
I will update this as more happens:
I was recently in a car crash caused by a client of this shady company. My car …
Worst insurance company ever, pure crooks, i dont know who there able to operate…
Update: the adjuster did get in touch — he was on vacation. Although the company policies make it pretty difficult to make claims, the adjuster himself is very professional and helpful, so I’ve changed my review to 3 stars. …
I was involved on in a car accident 12/18/21. The driver at fault has Founders insurance and since then I haven’t gotten an answer on the status of my vehicle. The assigned claims adjust Dan Reisinger has been useless during this process …
If I could give zero stars I would this has to be the worse insurance company in the world I don’t understand how are they still in business when I get done with this company they’re gonna rethink scamming customers being rude telling lies …
Terrible Company Nobody ever answers the phone, I left 5 messages on a claim adjusters mailbox and no return call its been a week, now I have been on hold with 800 number for 10minutes no answer
I had the misfortune of being rear-ended by one of their policy holders. It’s been two weeks and I’ve yet to actually speak to my adjuster despite several emails and calls. My voicemails are not returned. I can never be transferred to anyone else in the claims department and the line often hangs up on its own when calling.
My car was totaled and the insurance is not trying to help me neither is the financial company either. I offered to withdraw the claim and just return my car back to me. They will not return my vehicle at all. I’m still paying on a vehicle …
Good company with good rates. Immediate SR22 for BMV. No problems I have found. Highly recommend.
In all of my years of carrying auto insurance, this has got to be the worst company we’ve ever used. The customer service is definitely the worst. You cannot get anyone to return your calls nor ever talk with anyone. They call and leave …
I don’t use founders insurance but was rear ended by someone who does and it has been a nightmare trying to get my vehicle fixed and they said they wouldn’t pay for a rental unless my vehicle was in the shop, which they’re in no hurry to …
Lori , Christine and many others have always been more than helpful. Good experience working with Founders!
I had a terrible experience where my windshield was shattered by a large piece of a semi truck on the expressway this past thanksgiving. I have gratefully never had to use my insurance until then and was pretty much set on running into …
Horrible company. I was struck 3 years ago and claim still not settled. I had to sue them for $820. Founders told me they would pay me $1000 if I dropped the law suit. So I did then they insisted I sign a paper stating the person that hit …
MATEUSZ POLESZUK is the worst claim adjuster I have ever been in contact with. He answered only 1 call out of the 25 times I called him regarding a claim because a person covered under founders insurance hit me. I left him voicemails and …
Absolutely the worst experience so far there customer backed into my brand new car and getting ahold of them is like pulling teeth!!!!! No one answers nor calls back (Terisa) but wheee quick to respond when I sent them the estimate and …
My brother’s car was hit while parked by a neighbor. Neighbors car insurance does not want to cover vehicle damages, so now we are looking to have founders insurance give us options on how to get reimbursed if he pays out of pocket to get …
Can’t call to make any changes over the phone and creating an account to view your membership is difficult. They’re hard to contact over the phone and when I did about changing vehicles or canceling my policy they told me to email them …
Last month I was in a bad car accident which my car was totaled. However, I never really looked at the customer reviews until then which were pretty bad, so I got a lil worried. But my claims adjuster Hannah was awesome. She worked …
I had such a hard time with this company. Their customer service is terrible. You don’t know how many voicemails I left without ever getting a call back. I kept getting redirected to the adjuster who was not responsive. Over 3 months, I was …
We’ve been with Founders for 4 years! 2 vehicles! I was in a Accident 7/21 F 150 Total! And Im being blamed! Called Founders they said We Got This! And so far they done everything they said they would!👍🏽 …
Was rear ended by one of there customers oct 4 2022 still haven’t been able to get hold of anyone at the company, scum bags should be shut down.
Worst Insurance Company out there, no phones are ever answered and there is a soul in there that cares about you or your car. they are all about their money and ignoring the customer. I HIGHER RECOMMEND A DIFFERENT INSURANCE COMPANY.
This company is a joke. Some with this insurance hit me while I was parked almost 4 months ago. Called countless times and left atleast a dozen voicemails and still haven’t heard back. Hopefully you don’t get involved in an accident with someone with this insurance.
Founders has great service and is keeping up with top companies, using their website to submit claims is simple and effective.
I have had it with this Company.I must Move on!! Lousy Customer service and I can’t get My 💰 Money Back. I would Fire everyone All Claims Adjuster !! “Period” …
They know how to walk the fine line of bad faith. Several direct calls went unansewered. Seems only by mere luck did I get a successful transfer to my assigned adjuster from the corporate directory. While initially paying for damages, …
In December of 21′ Founders Insurance cancelled my auto policy for non-payment, even though I had direct deposit receipts showing I paid. After an hour of talking on the phone with them offering no help in this situation, I hung up. I …
This company is horrible. Won’t return calls. Give the run around, and on top of all that. “They are all rude( for the most part), very rude”. Everybody tells you that they are a team, so there’s not any resolution. It took me almost …
This company is a scam, they’ll take your monthly payments and thank you for it, they will also cancel your policy why still collecting your monthly payments. God forbid you damage your vehicle, you’ll have to chase someone from Founders …
Pray that you never get hit by someone who has this insurance. My neighbor hit my car almost a month ago and has this as his car insurance. After I made the claim I got a call from Mayra Garcia about the claim. She asked me a few questions …
the absolute worst insurance company I have ever had to deal with. They waste your time, don’t respond in a timely (or coherent) manner. They give you the run around and don’t cover things as simple as a rental car when their client was the …
The absolute worst insurance company ever. They never respond back, they fight you on claims you report and are extremely rude. I don’t know how they are still in business. Run I mean run if you are looking for coverage from this company.
My experience with Founders insurance was great until I had an accident and I needed Founders to do what I’ve paid for, for a year. The claims rep Karen Talmege doesn’t return calls or emails and the claims call center says they can’t do …
Founders insurance company is the worst insurance company ever. We are dealing with them currently and I have decided to go ahead and start documenting how bad my experience has been so far. They will not answer phone unless you literally …
Just RUN. I repeat RUN Away from this insurance company. DO NOT UNDER ANY CIRCUMSTANCES DO ANY BUSINESS WITH THIS COMPANY. You might as well forget about them being like traditional insurance companies. They will do everything they can to NOT PAY YOUR CLAIMS.
This is the worst insurance ever if you want to waste your money. No one answers in the phone and if you try reclaim oh no you pay and then we can talk why I waste my money full coverage if I need to pay.
I had a really great experience with my current claim. I was handled with timely service and clear communication. These situations can be such a hassle and this time around it was no where near a headache.
If I could give no stars I would. How are these people still in business? I’ve been trying to get a resolution on my claim for over two months. They never call back, they give you the run around. In summary, do not use this company!!!!
Worse insurance company ever 😡😡 they are rude and take forever to pay you. Their client rear-ended me in June of 2021. It took them almost 2 months to reimburse me for my rental that they should have been paying for and I’m yet to be compensated for my injuries, that I’m still being treated for!! …
Been going on almost 3 weeks now for my claim and still haven’t heard anything about my car. Definitely going to switch insurance this is ridiculous worst insurance ever
Still waiting for case from 2021 to be determined for their client’s Hit & Run! Seems like Ricardo doesn’t know how to escalate with his staff or client responsibly.
My Dad was in and accident with someone that has this insurance company and this company is trash. It’s been a month and a half and they keep giving him the run around and never answer the phone or return his calls. The other driver was at …
I have an accident couple weeks ago I was trayin to call to make my claim nobody answered if you try online it’s even worse. The adjuster was mean when I ask something he answer like I am dumb or he said just call your agent. Nobody answer the phone too bad
Worst company ever I had a claim with them and it’s been 2 months back and forth for nothing they don’t respond to voice mail or emails and you can’t even talk to someone else besides the adjusters which she’s never available this is …
Well , great website works well. Founders on the other hand can’t do two things in one day. Get your policy reinstated and add a car and remove one nope they can’t do that in one day. They’ll take your payment but they can’t add a car. You got to wait a day for that. Can’t do two things in one day? I’ll go somewhere else that will.
Worst insurance company ever!! I was involved in an car accident with one of their customers over a month ago & have yet to hear from “my adjuster”, have yet to hear anything period! Didn’t even get an apology after filing my claim for …
I’m actually shocked this company has 2 stars! We bought a car and they paired us with founders insurance for better rates. When I tell you they are the most unprofessional business I’ve ever ran into. We had a little fender bender and it …
If I could give these crooks a 0, I would. Their customer rear ended me. The police determined that it was his fault, and for 6 weeks they aren’t returning my calls. The adjuster poleszuk mateusz, and their manager, miss carter are …
I was involved in an accident with someone that has Founders insurance and this has been the worst experience ever! The body shop repair estimate was about 4300, and Founders offered 1600. I spoke with Laura A. Corrales (claims rep) which …
Do not purchase for yourself and pray you do not get into a fender bender with one of their insured. This is my second time around getting rear ended by someone with Founders. This time my adjuster is REFUSING to reimburse my nearly $3,000 …
I’d give zero stars if I was able. Founders Insurance’s negligent driver damaged my car over 2 months ago. Good luck getting in contact with their adjuster, Matt Poleszuk. When I finally got a hold of him (he only called because I left …
Worst insurance ever!! I have been dealing with them for 3 months for a accident that was not my fault. I’ve started documenting everything because this place just screams scam!! They don’t answer phone calls, don’t call back, and if you do …
I’ve been waiting since September 2022 for my adjuster to get back with me, this company is a nightmare, I’m not sure why they are still in Business. They are giving me the run around, Hanway is giving me the run around, my God it shouldn’t take all of this to get a dent fix.
I was in an accident on May 1st 2022. The lady damaged my entire passenger side, while flying through a red light. I reported it to Founders insurance (at fault driver’s insurance).. it is now June 18th 2022 and absolutely nothing has been …
If u have small damage to ur vehicle they will fix it but someone totaled out my 09 Silverado truck repairs came to 14,000 and they gave me a check for my total lost and it was only 4500 now I’m stuck paying a car note still run fast away …
I operate a body shop… DO NOT GET THIS INSURANCE!!! they only want to take your monthly payments but when it comes to payouts for repairing the vehicle they are extremely cheap, inefficient and ***IF THE VEHICLE HAS TO GET TOTALED, THEY …
Update to previous comments. I’m a licensed adjuster myself and know the laws very well.. I now filed for diminished value, and they won’t pay that out either. Even tho my car is eligible and I sent them paperwork with the amount of value …
Worst insurance company
Never do business with them they are bunch of scammers
I going to sue them …
so far I can’t complain! ?
Somebody tried to steal my new 2023 Kia .two days ago… I’m waiting on the “mainline” to respond . …
Absolutely terrible. My friend was in a small accident (hit an opossum) in November of 2022. He is STILL waiting, as of today, 1/4/23, to get his vehicle fixed. He has spent 1500 per month on a rental vehicle and this company won’t …
Took 2 weeks to get an answer if my vehicle would be repaired or totalled and the estimate is still not complete. They only cover $300 foe rentals. They take their time to contact you. You have To hound them.
Horrible! Got into an accident. When they issued the check, they issued it to my myself and my insurance company so I couldn’t cash the check. My insurance didn’t pay for anything so it should have only been paid to me. Still haven’t been able to recoup the money.
I was involved in a wreck and the other people’s insurance are suing me but I can not get a hold of Founders for any help, I’ve called at least 100 times and it always goes straight to voice mail. If you need them to help you out good luck cause I’m starting to think they don’t care.
They are horrible !! I been trying to pay off damages on a vehicle for months. I can never get in contact with the right person , they give me the run around. I leave voice messages for my claims rep and she never gets back to me. If they understood the importance of me getting my license back I wouldn’t have any complaints
Deadbeat insurance company. Their insured hit my property and ran . Thankfully we caught it all on camera and he was charged. Of course after tens of thousands in damages. Been 3 weeks with no reply from the adjuster. Left several voice mails still no reply. It’s time to get bbb and attorney general involved .
I own a body shop they owe me money for a supplement that was approved several weeks ago ive left several messages and cant get anyone to return my calls i know that eventually i will get my money but from now on i will be charging founders …
SCAMMERS!! A founders member backed into my parked car on June 23rd. It is now aug 25th and still no answer from this company. I’ve submitted all the images for an appraisal and still nothing. I’ve called so many times and when I do get a …
my daughters mother was almost killed car totaled and she pays for this insurance, FULL COVERAGE . the accident was 15 days ago. been paying out of pocket for a rental . missing work and now getting tickets because the car hasn’t been …
I had a car accident and got my vehicle check out. Claim adjuster rarely answered when I called. When she answered, she answered with an altitude like she was doing me a favor by answering my calls. I got my car stranded at the night of the …
They refuse to get rental cars for people who are wrecked by the people they insure. My car was totaled and my livelihood taken away by one of their drivers and they refuse to get me a rental. This is a fly by night store front insurance …
I know, I know, many of you are probably surprised to see a 5 star review on founders insurance. One of their wonderful customers backed into my unoccupied car on August 16 2022. Stopped, confirmed he hit me, and drove off. Between the …
I got in a car wreck over a month ago, I do not have full coverage so therefore my claim with my insurance company, founders, was closed since I only have liability. Other than for two days getting information I haven’t heard from my claims …
Do you see how the owner responds? By making folks call a number for them to reach a dead end on their claims. They don’t help these poor customers and clients. Unprofessional. This insurance company should be closed permanently. …
Like others posting here, I would give Founders Insurance 0 stars if I could. Someone with this insurance rear ended my car on June 1st and my insurance company and I have been trying to get them to admit fault and pay for my repairs for …
Roadside assistance is the worst assistance I’ve ever experienced. 3 times i called for roadside assistance and they never came or called me back. I would never in life pay for there roadside assistance again. Everyone that i know is now …
Was involved in an accident on 11/22/22 and the person who hit me was on Founders Insurance… since then I have yet to hear back from Founders on if they are totaling my vehicle or paying to have it fixed. I’ve called at least 15 times and …
I see a lot of negative reviews of Founders from policy holders. Here’s a negative review from someone who was rear-ended by a Founders policy holder. The accident occurred in June 2022 and, due to supply chain issues, my car was …
They do a good job of trying too get out of spending any real money on repairs and what car insurance company goes by pictures alone instead of having someone look at the damage done and seening what needs too be repaired!?!? I like how you …
Absolute terrible insurance assistance, after 3 weeks since filing I have had zero helpful advice besides being told I could not be helped due to not having full coverage. I had to remind myself that I had injury coverage at least, …
My adjuster, Laura Webster, doesn’t return my calls after my claim. They also don’t deal with rentals and mechanics directly so you have to coordinate everything yourself and pay for everything upfront and later get reimbursed. …
My experience with Founders insurance was great until I had an accident and I needed Founders to do what I’ve paid for a year. The staff of insurance doesn’t return calls or emails and the claims call center says they can’t do anything but …
I had an accident on 09/28/2022. I’ve been waiting forever for a call back from my agency, or just ANYONE in general to help me. They finally got back to me and for some reason, my address was changed on my insurance policy after the claim …
Been about 2-3 months since I got hit by someone with Founders and filed a claim, emailed and called them multiple times to get an update and have yet to get a response. The claims rep said it would take about 30 – 45 days and this was back …
If I could give NEGATIVE stares I would! Worst insurance company I have EVER dealt with. No one knows what their talking about. Almost 2 months after our accident and we still have not received a payment for our vehicle because of one …
Worst automobile insurance ever! Bad enough I was paying regularly on time and my vehicle wasn’t covered for about 6 months. And I do get an accident and then they don’t cover anything. Did not get what I asked for. Every time I want to …
Wish I could rate 0 stars! This insurance company is a joke. I was rear ended on October 18. The adjuster would not return my calls. For a week we had no idea where the car was. Finally, after daily calls and with some calls and threat of …
If I could give them 0 stars I would but since I need to write a review I had to give them 1 star. I been have a pending claim with them since May and nothing got resolved. Instead they closed my claim and never even told me. Amanda …
I wish ZERO stars was an option. Accident happened 8/4/22, my agent didn’t file my claim (that is another issue), the claim was filed by me and my family. All you do is leave messages and hope and pray someone calls you back. I returned a …