Can’t stress this enough, this company are robbing Folks. Sad part, it’s legal! The lady’s that work here are kind but if you catch them on a wrong day, boy oh boy!
Employees are friendly, no complaints with the service. I don’t like the website, looks like a Myspace page from 2003, don’t really trust doing business with it, I highly question the security of it
I’m a new customer and my first bill was really high for six days of usage. I’ve called them all day and left four messages and can’t get anyone to return my call. Like most of the other reviews here, I’ve been with Piedmont Natural Gas for years and took it for granted. I’m not happy at all with Fountain Inn’s service.
This is the worst gas company out there. I made a payment for the past due amount and they still cut off my gas a week later. I’ve had problem with these company since I move to this area I wish I could change back to piedmont natural gas. …
Easy to find in town, easy entry and exit from parking lot, very friendly staff, walk up, pay your bill and leave. They have a drive thru if you don’t want to leave your vehicle
Omg, I wish I was with another gas company. The worst service ever. I have never felt more like a piece of trash as these people made me feel. I called four times never got a call back. I was with Piedmont gas before and loved there …
Helpful, efficient, accommodating, and easy to work with. That is exactly how Fountain Inn Natural Gas has been anytime I have interacted with them. From installation and pricing to solving any question we have, they have been friendly, …
I was receiving letters my gas was turned off and granted I was late no problem with that at all as it was my fault there. I went in and paid my bill and all charges to get it turned back on. This was a Friday at 1130am they told me they …
Poor customer service. Policies take advantage of people – only answer is that is the policy. Structure for fees is rigid – a $4 late balance incurred an $85 fee – the bank processed the balance for the $4 late and the next month’s entire …
My grandparents used this company for over 75 years and after they passed my mother had to close out all of the accounts from their home. The Fountain Inn Natural Gas company owed my mother a over payment of 213.00 and refused to give it …
Can I give them 0 stars? Lived here for over 19 years and always paid on time. Somehow I missed a payment last month. My bad. Came home today to find out they cut off my service with no warning because my payment was overdue by two …
Monopoly…
Worst Gas Company in the Nation!
People are very nice
Rudest people ever!!!!! Treat you like total trash.
Needs updated service
When calling in to pay our statements the ladies in the office were very pleasant to speak with and prompt to help!
Great customer service. Thanks
Great experience getting out gas set up at our new residence. Very helpful and easy to work with
Can’t stress this enough, this company are robbing Folks. Sad part, it’s legal! The lady’s that work here are kind but if you catch them on a wrong day, boy oh boy!
Employees are friendly, no complaints with the service. I don’t like the website, looks like a Myspace page from 2003, don’t really trust doing business with it, I highly question the security of it
I needed a list of gas appliance installers and they were great. Emailed it to me immediately and super nice on the phone.
I’m a new customer and my first bill was really high for six days of usage. I’ve called them all day and left four messages and can’t get anyone to return my call. Like most of the other reviews here, I’ve been with Piedmont Natural Gas for years and took it for granted. I’m not happy at all with Fountain Inn’s service.
This is the worst gas company out there. I made a payment for the past due amount and they still cut off my gas a week later. I’ve had problem with these company since I move to this area I wish I could change back to piedmont natural gas. …
Easy to find in town, easy entry and exit from parking lot, very friendly staff, walk up, pay your bill and leave. They have a drive thru if you don’t want to leave your vehicle
Omg, I wish I was with another gas company. The worst service ever. I have never felt more like a piece of trash as these people made me feel. I called four times never got a call back. I was with Piedmont gas before and loved there …
Helpful, efficient, accommodating, and easy to work with. That is exactly how Fountain Inn Natural Gas has been anytime I have interacted with them. From installation and pricing to solving any question we have, they have been friendly, …
I was receiving letters my gas was turned off and granted I was late no problem with that at all as it was my fault there. I went in and paid my bill and all charges to get it turned back on. This was a Friday at 1130am they told me they …
Poor customer service. Policies take advantage of people – only answer is that is the policy. Structure for fees is rigid – a $4 late balance incurred an $85 fee – the bank processed the balance for the $4 late and the next month’s entire …
My grandparents used this company for over 75 years and after they passed my mother had to close out all of the accounts from their home. The Fountain Inn Natural Gas company owed my mother a over payment of 213.00 and refused to give it …
Can I give them 0 stars? Lived here for over 19 years and always paid on time. Somehow I missed a payment last month. My bad. Came home today to find out they cut off my service with no warning because my payment was overdue by two …
I’ve never had a problem with Fountain Inn Natural Gas company. Pay your bill on time and you won’t either.