My mom has been at my house every other week so she’s only home 2 weeks out of the month … she filled up .. they said it was 8 percent full, tank read 78 and this is a new tank BTW cause she had to fill up 4 times in 1 month!!! .. it’s …
Real people answer the phone and the price is 5-10 percent better. After a bumpy transition from Franconia Gas, they have recovered and I recommend them. KR
Franconia Gas Doesn’t even deserve a single star. Horrible Customer Service!! I Will Never Use This Company Again And If I Could Switch Companies Right Now (Still Currently Looking For Another Propane Company). I will also not be …
Called them to service fireplace that wouldnt light. They were there 10mins per building mgr. We went up next wknd and still wouldnt light. They came out again and same thing, there for 10min. Now renter up there and cant get it to light. …
We recently converted to Propane and switched to Franconia Gas. The experience was top notch and they are very professional. The billing is easy and deliveries are no hassle. . If you call the office you are always able to get an answer to any questions. I would highly recommend them to anyone in the area.
The team at Franconia Gas went above and beyond duty this winter to fix my camps furnace when it broke. They were awesome! Thank you so much for always being there to accommodate when I have heating problems! Forever your loyal customer! Jane’s Place
Very good customer service. Installed two new heaters for me. Supply my propane and service my fireplace.
When I converted the heaters from kerosene to propane VIC took the time to …
Franconia Gas is now Amerigas. I have been trying to have an error on my propane account fixed for nearly a month. 12 phone calls and 6 hours on the phone have not provided a solution to this problem, which involves a refund of a payment …
Unfortunately, we inherited this company when we purchased our home several years ago. The customer service is, quite frankly, unacceptable. The lack of knowledge on the part of the associates answering the phone is astounding. I am not …
I wish I could give 0 to negative stars. So far 4 weeks have gone by with no resolution and each time I call I am sent to a call center that transfers me to sales and then sales transfers me back to customer service and after over 5 hours …
Total complete rip off just charged me $4.85 per gallon for propane said was market rate called rimes and pemi and market for 1,000 gallon tank is under $3!! This company since buying franconia gas is a TOTAL RIP OFF and has predatory …
Worst company to deal with. Cannot contact a human. If you have a generator during a power outage and need a propane fill there is an emergency $300 plus fill charge. Highway robbery. Opportunists
Horrendous customer service. They refuse to deliver even after I have paid them which is THEFT! I am contacting the BBB for NH and filing a police report for theft. Stay as far away from this company as possible. I smell a class action lawsuit
My family including my one year old son are in the cold on Christmas. We were supposed to have a delivery by the 19th and nobody has yet to come after multiple calls and being told we’re priority. They left us without heat for weeks when we …
Excellent service
Excellent service
Excellent Service!
Great people and service. Keep it up. Dale Sollars
Reliable, fast, friendly! Very kind people!
Very nice, sweet, pleasant people including service man.
Very helpful, quick turn around time, honestly concerned about my concerns and easy and quick resolution.
Won’t return calls to schedule service.
We love our new gas fireplace. Fast and friendly team of workers.
Terrible costumer service. Real long wait times. Over an hour if you talk them at all. Never call you back. Find somewhere else.
Franconia Gas responded quickly to our needs, they were professional and thorough, I would recommend them highly.
Great service, came when I needed a tech, and even called ahead to let me know he was on his way over.
My mom has been at my house every other week so she’s only home 2 weeks out of the month … she filled up .. they said it was 8 percent full, tank read 78 and this is a new tank BTW cause she had to fill up 4 times in 1 month!!! .. it’s …
Real people answer the phone and the price is 5-10 percent better. After a bumpy transition from Franconia Gas, they have recovered and I recommend them. KR
Franconia Gas Doesn’t even deserve a single star. Horrible Customer Service!! I Will Never Use This Company Again And If I Could Switch Companies Right Now (Still Currently Looking For Another Propane Company). I will also not be …
Called them to service fireplace that wouldnt light. They were there 10mins per building mgr. We went up next wknd and still wouldnt light. They came out again and same thing, there for 10min. Now renter up there and cant get it to light. …
We recently converted to Propane and switched to Franconia Gas. The experience was top notch and they are very professional. The billing is easy and deliveries are no hassle. . If you call the office you are always able to get an answer to any questions. I would highly recommend them to anyone in the area.
The team at Franconia Gas went above and beyond duty this winter to fix my camps furnace when it broke. They were awesome! Thank you so much for always being there to accommodate when I have heating problems! Forever your loyal customer! Jane’s Place
Very good customer service. Installed two new heaters for me. Supply my propane and service my fireplace.
When I converted the heaters from kerosene to propane VIC took the time to …
Franconia Gas is now Amerigas. I have been trying to have an error on my propane account fixed for nearly a month. 12 phone calls and 6 hours on the phone have not provided a solution to this problem, which involves a refund of a payment …
Unfortunately, we inherited this company when we purchased our home several years ago. The customer service is, quite frankly, unacceptable. The lack of knowledge on the part of the associates answering the phone is astounding. I am not …
We run out of gas every year despite being on automatic delivery.
This place is awful. You can’t get fuel for 7 to 10 day’s. Or it’s an extra $ 300.00 if you do. Seriously!
I wish I could give 0 to negative stars. So far 4 weeks have gone by with no resolution and each time I call I am sent to a call center that transfers me to sales and then sales transfers me back to customer service and after over 5 hours …
Total complete rip off just charged me $4.85 per gallon for propane said was market rate called rimes and pemi and market for 1,000 gallon tank is under $3!! This company since buying franconia gas is a TOTAL RIP OFF and has predatory …
Delivery schedule is to be desired and the drivers might want to make sure they’re delivering the fuel to the proper place the first time
Worst company to deal with. Cannot contact a human. If you have a generator during a power outage and need a propane fill there is an emergency $300 plus fill charge. Highway robbery. Opportunists
Horrendous customer service. They refuse to deliver even after I have paid them which is THEFT! I am contacting the BBB for NH and filing a police report for theft. Stay as far away from this company as possible. I smell a class action lawsuit
My family including my one year old son are in the cold on Christmas. We were supposed to have a delivery by the 19th and nobody has yet to come after multiple calls and being told we’re priority. They left us without heat for weeks when we …