Honest people providing honest service.That’s been the Frank Bros. motto since 1932. We’ve kept our neighbors on Long Island warm and comfortable ever since – remembering always that success is not counted by the accounts you acquire but by the relationships you build. If you arenew to our company, we encourage you to browse this site and discover the many ways in which we can help you save energy and money.
| Friday | 8AM to 5PM |
| Saturday | 8AM to 5PM |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
7 Belford Ave, Bay Shore, NY 11706
ALWAYS A POSITIVE EXPERIENCE WITH THIS COMPANY
Very satisfied with their service
Nice local spot for kerosene
Great family business
glad I didnt get hired..their customer service rep wasn’t nice
Fill our oil trucks up there good people
Great company. Fair prices, fast service. Very happy.
Great company that is honest and have mechanics that care about their work and are always friendly.
THEY ARE THE BEST OIL DELIVERY AND SERVICE COMPANY IN SUFFOLK COUNTY, THEY HAVE ALAYS GIVEN ME GREAT REPAIR SERVICE AT RESONABLE PRICE
If u want to stay warn and need a company u can trust call Frank brothers family owned and take care of there customers like family🤝 …
I don’t know how many stars you’re supposed to give a company that shows up at 2:30am to restore heat to your house. For me it’s 5 but only because I can’t give more.
This company is nothing but a FRAUD. They do not uphold to their service contracts. Do not trust them for your oil needs!!!!
My schedule states that I was I’m not supposed to get oil till the end of the month and they knew I was cancelling so conveniently they sent me oil much earlier then schedule to make an extra buck 😭 …
First off, my sales rep Keith was very informative and helpful. A+ service by Keith. Service has been top notch and very professional. Would recommend Frank Bros. hands down.
I used them for 7 years and would periodically have problems with my fernace. I learned fairly recently that the reason for that is that is due to them switching out my order of kerosene (my old fernace could only burn that) for #2, without …
Been a customer since 2011. Never had an issue with service or delivery. For having a contract the prices are fair and always will work with you no matter the issue. They are always for a repair and get to you in a reasonable amount of time. Will continue to keep renewing my contract for the foreseeable future
I have been a happy customer of Frank Bros Fuel for 3 yrs. I have always received competitive pricing and the service is better than any other company I’ve used. They also service my A/C unit each season and do an awesome job. Would definitely recommend them!
Frank Bros. Hands down is one of the best run companies I have ever dealt with. They always do what they say they will, when they say they will do it. Always friendly, courteous and acommodating. If you are shopping around for a company to use, look no further. A+++
I’ve had no complaints about Frank Bros in the past 18 months but as a customer who is in contract with Frank Bros. and unfortunately experienced being without oil on the coldest day of the season so far I was appalled with how we were …
I have been very happy with Frank Brothers since we moved into our house about 4 years ago. They know about the products they sell and the have been very helpful about solving some recent air conditioning problems. The customer service is …
Deliveries are prompt and the rates are good. I would absolutely recommend you keep your account representatives number should any issues or questions arise. The office staff led to a negative experience which was corrected quickly by the account rep.
So my contract was over in mid November, I order oil on 12/14 Not knowing what the price of oil was. When I called to set up a delivery nobody at Frank’s told me my contract was expired and what the new price of oil would be. I did recieve …
They installed a boiler for my client a year and a half ago that is no longer working. When I called to get it serviced, the two women I spoke with were incredibly rude and refusing to help so I asked to speak to the owner. They first told …
An old, leaking oil tank forced my hand to get a new one, and I decided to replace my oil burner simultaneously so I contacted Keith at Frank Bros and I am very glad I did. I had researched the replacements I thought would be good and Keith …
2nd year being in contract with Frank Bros. They have consistently provided superior service. Keith (sales) provided fair pricing. Staff on phone are courteous and polite. But most importantly!, technicians are friendly, professional & …
Just had a new boiler installed, very happy with crew that came for installation. Very professional and courteous. The next day they phoned to let us know someone was coming back to recheck and ensure all looked good and installed properly. …
Personable family owned company, not at all like the corporate giants. When the burner non starts they are usually there within the service window if they are running late you get a phone call. If your old enough to remember MaGee fuel oil the service is comparable.
Frank Bros sold to Petro. That’s why they’re charging for service contracts without your knowledge. I had the same experience as the other reviewer. There office staff is unprofessional & rude . Frank Bros were great. Not dealing with this company
Terrible company. I did not renew my oil contract with them to see if prices would come down. They charged me for a service contract. I didn’t argue bc it is always good to have an equipment service contract. I called them a couple months …