Franklin Dermatology Group is a leading dermatology practice in Franklin TN. Medical, surgical & cosmetic dermatologists in Franklin TN – Mohs … See more
This practice is horrible! They charge for services without explanation and the charges change every time you visit. They are unresponsive to calls and administratively horrible. The so-called Dr’s allow the junior admins to run the practice and it is almost impossible to see an actual doctor. AVOID this place!!
They charged me $140 new patient charge in addition to my copay. Ridiculous. On my second visit there to get a place on my face redone becausethey missed it the first time, they gave me a questionnaire with 4 detailed questions about alcohol use. I dont drink, but why is that relevant to dermatology?
The care I received from Dr. Lesley Starnes and her staff was excellent. I had little wait time, friendly staff and Dr. Starnes always returned my calls for follow up information in a prompt and professional manner. I highly recommend them.
I highly recommend thIs group! There are several markers I look for in a visit to a specialist like this.
– On time. Having to leave work to make an appt makes it crucial that the appt I …
Very nice and Friendly Staff ! Had to wait 2 minutes (Wow) most efficient Dr Office I have ever Visited ! Between registration,Visit and check out , less then a hrs wich included 35 minutes with Dr. Parker !!Highly recommending Dr Parker and her Staff ! Scale of 1 to 10 ? Well over the Top ! Not even on the Chart !
My husband saw Dr. Thayer more than 5 weeks ago and still hasn’t HEARD from anyone else in his office. We have left 5 messages and have no response. My husband’s procedure was approved 5 weeks ago by our insurance. I guess Dr. Thayer can …
Dr. McConnell is the most thorough doctor I have ever been too. Best care I’ve received from any doctor. Her staff is great as well. I would never go anywhere else.
I would highly recommend Franklin Dermatology Group. My experiences have been top notch in every aspect. Dr. Starnes and her staff have been very knowledge and helpful with all my concerns, scheduling and billing have been a breeze, and I’ve even had fun at my appointments! I won’t be going anywhere else!!
Franklin Dermatology is the finest example of a caring medical practice I’ve found. I’ve seen both Dr. Starnes and Dr. Broussard, as well as interacting with their assistants and staff. Their expertise is evident, their treatment …
Had another great visit with Dr. Broussard at Franklin Dermatology. Dr. Broussard took her time during my exam and when answering my questions. She and the staff were pleasant, helpful, and thorough. Would highly recommend Franklin Dermatology.
I have been very pleased with this practice in every way. Everyone, from the person answering the phone, to the nurses, NP, and Dr. Starnes are very professional. I appreciate how comfortable they make me feel, and how they explain …
They put a derogatory against my credit because they said I never showed for an appointment. I didn’t know I had an appointment. I never got a notification. I would have canceled. I moved out of state a year ago or so. I appreciate there concern for there patients in this trying time. I think this is uncalled for .
I was a patient of Franklin Dermatology for a number of years (5-6). However, I am no longer a patient because of a particular nurse that they seem to have no problem talking in a less than respectful way to patients. She was so …
Dr. Eva Parker is the best. She takes the time to explain skin problems and procedures thoroughly. She’s personable, professional, and thorough. She listens. She doesn’t miss anything. I’m in good hands with Dr. P. and the care I …
my entire family has been patients of Dr. Parker and recently Dr. Starnes. Both doctors were decent however within the last 2 years- we have recognized some major changes within the group which include being very rushed and not having time …
I was hesitant to try Botox because I didn’t want to have an unnatural or plastic look. However, Dr. McConnell did an amazing job of listening & working with my features to help create a very natural look. Now I look a little bit younger & …
I had a phenomenal experience at Franklin Dermatology! Dr. Starnes and the staff there were extremely professional and provided me exceptional treatment. I highly recommend this clinic!
I had a MiraDry treatment to treat a bad case of excessive underarm sweating. The staff at Franklin Dermatology was fantastic and always made sure I was comfortable throughout the procedure. They were quick and efficient, gave me good …
I had a questionable growth on my forearm which was taken care of promptly after the lab results came back. The surgery was painless, quick and healed up nicely. If something comes up again I will always seek out the professional assistance from Franklin Dermatology.
I can’t say enough good things about Dr. Broussard and the staff at Franklin Dermatology. Dr. Broussard is extremely thorough in her work. More importantly, she is extremely personable, warm, and kind in her approach. She made me feel so …
Dr. Broussard is wonderful. The office is well-run and professional. They stay very booked up, so it’s not always easy to schedule an appointment, but I’ve found that to be the case with all the best docs in the Nashville area. A doctor …
The staff & doctors are so friendly & helpful. Dr. McConnell is the best. My annual visit insures my skin stays healthy and any issues are taken care of.
I have never had a less than positive experience at Franklin Dermatology. Went today and haven’t been in 5 years and like always, had a great experience!
Dr. Broussard was absolutely wonderful and the office staff was the nicest I’ve …
Check your insurance before visiting Franklin Dermatology! What they DON’T tell you is they only bill your insurance company under a ‘Surgery’ billing code and they don’t use the billing code ‘Preventative’ (which is usually when insurance …
I’ve been going to Franklin Dermatology as a patient of Dr. Parker’s for the past 5 years. Dr. Parker is thorough, patient and kind. In fact, most members of my family go to Franklin Dermatology and have had excellent experiences with Dr. …
I highly recommend Franklin Dermatology! I have been a patient of Dr. McConnell’s for over 15 years. Dr. McConnell is thorough and listens to any issues that arise. With skin cancer in my family, Dr. McConnell is very attentive with her …
With the exception of Dr. McConnell, (who is usually very busy and hard to schedule with and I see why, she’s great) I have felt that both my husband and I were treated in an less than professional manner. We’ve returned for a handful of …
My wife and I, as well as my 87 year-old mother are long time patients… yesterday, my mother had a 3:45 appointment. I faced much traffic on way to pick her up, so anticipating being a few minutes late, I called at 2:45 (she lives a ways …
Dr. Charity McConnell is very knowledgeable and helpful. She prescribed the correct prescription cream and antibiotics to clear up a rash on my face during my first visit with her. This was after I had already been seen by a nurse …
If you are looking for a professional, thorough, and kind Dermatology group, look no further! I have always had the best appointment experiences at FDG! I can personally say that Dr. Starnes and truly all of the MDs, NPs, nurses, and staff …
I have been a patient here for several years and have never been disappointed in the care I have received. The front desk staff is always friendly and greets me with a smile…. even in Covid19 days of wearing masks…I can see the smile in …
My experience at FDG is always wonderful and I would highly recommend! I have been a patient for several years and never had a bad experience with anyone! Everyone from the front office staff to the nurses, NP’s and Dr’s are always …
I love going to Franklin Dermatology group. Dr. McConnell is the best! She is knowledgable, personable and inspires me to take good care of my skin. The office is very efficient, and I never have to wait for my appointment. The entire …
I have nothing but great things to say about this group after my first visit. Good location (was able to park right outside the building), very short wait (less than a couple of minutes after I had turned in my paperwork – which can also be …
I have been a patient of Franklin Dermatology since moving here from Atlanta over 17 years ago. The treatment I receive at this facility is exceptional. Dr. Charity McConnell always takes the time to listen to my needs. She truly cares …
My family has been going to Franklin Dermatology Group for almost 20 years. We moved to California for 8 years and came back at the end of 2019 to find that FDG had grown so much. Despite this growth, they have maintained the warmth, …
I have had the pleasure of visiting Franklin Dermatology and the MOH’s surgical clinic and I cannot speak highly enough of the level of care the physicians and nurses give their patients. Dr. Mishra was the surgeon a the MOH’s clinic and …
Franklin Dermatology Group staff and Dr. Vineet Mishra are both polite and professional, allowing my experience to be one of complete relaxation and resolve. I am a Soldier with over 30 years of service. My skin has been through a great …
I can not speak more highly of my experience with Franklin Dermatology. From their front desk to their nurses, all the way to the doctors Franklin Dermatology is amazing. Over the years I have had regular check ups, as well as 2 instances …
Excellent experience at Franklin Dermatology Group! Emily Stewart is fabulous! Her level of knowledge and experience was top-notch. I can’t wait for my next appointment! Special thanks to Mary for her attentiveness. The other staff members …
Franklin Dermatology is a 5 Star operation. They provide candid advice and are always taking steps to ensure quality outcomes from the encounters with patients. Highly recommend this practice to anyone looking for a Derm clinic.
I recently had an appointment with Dr Starnes for a full body check. This was my first time having an exam like this and I was thankful for the professional and careful way she explained what she was doing and what she found during the …
Very professional staff. Dr McConnell is very thorough, and caring, and most of all gentle. She takes time with you and listens to all your concerns. I have been a happy patient for years, and would recommend her and her staff to anyone needing a dermatologist.
Wonderful experience at Franklin Dermatology! I have been a patient for years and appreciate the care and genuine concern they have for me as a patient. The doctors and nurse practitioners treat me as if I’m the only patient they see that …
Dr. Navarre and Chloe assisted in my annual full body checkup and all on time, efficient and courteous. A very well organized and clean office front to back at 740 Cool Springs Blvd Second floor Suite 200 Franklin, TN 37067. They have a …
The service was great.
Great!
Pathetic the billing department.
Long waits. Poor office management and poor customer service.
Great experience. We really love this doctor.
Did not get my concerns resolved. Would not recommend to anyone seeking professional attention.
They have a $50 appointment cancellation fee! No exceptions. I call that theft… won’t ever go back.
Dr. McConnell is highly recommended. She is very professional and kind. I have total trust in her care.
Dr. Starnes and her staff are top notch. They went way above and beyond to make me feel cared for. Highly recommend this facility!
Dr. Parker is incredible. She is very thorough and spends time answering your questions. I highly recommend her and this office.
Great experience getting a mole removed from my nose. Staff was all friendly and the fastest I have been in and out of a doctor’s office in ages.
Dr. McConnell and her staff are the most professional people I’ve ever met. They are honest, friendly and very personable! The Best!
This practice is horrible! They charge for services without explanation and the charges change every time you visit. They are unresponsive to calls and administratively horrible. The so-called Dr’s allow the junior admins to run the practice and it is almost impossible to see an actual doctor. AVOID this place!!
They charged me $140 new patient charge in addition to my copay. Ridiculous. On my second visit there to get a place on my face redone becausethey missed it the first time, they gave me a questionnaire with 4 detailed questions about alcohol use. I dont drink, but why is that relevant to dermatology?
The care I received from Dr. Lesley Starnes and her staff was excellent. I had little wait time, friendly staff and Dr. Starnes always returned my calls for follow up information in a prompt and professional manner. I highly recommend them.
I highly recommend thIs group! There are several markers I look for in a visit to a specialist like this.
– On time. Having to leave work to make an appt makes it crucial that the appt I …
Very nice and Friendly Staff ! Had to wait 2 minutes (Wow) most efficient Dr Office I have ever Visited ! Between registration,Visit and check out , less then a hrs wich included 35 minutes with Dr. Parker !!Highly recommending Dr Parker and her Staff ! Scale of 1 to 10 ? Well over the Top ! Not even on the Chart !
My husband saw Dr. Thayer more than 5 weeks ago and still hasn’t HEARD from anyone else in his office. We have left 5 messages and have no response. My husband’s procedure was approved 5 weeks ago by our insurance. I guess Dr. Thayer can …
Dr. McConnell is the most thorough doctor I have ever been too. Best care I’ve received from any doctor. Her staff is great as well. I would never go anywhere else.
I would highly recommend Franklin Dermatology Group. My experiences have been top notch in every aspect. Dr. Starnes and her staff have been very knowledge and helpful with all my concerns, scheduling and billing have been a breeze, and I’ve even had fun at my appointments! I won’t be going anywhere else!!
Franklin Dermatology is the finest example of a caring medical practice I’ve found. I’ve seen both Dr. Starnes and Dr. Broussard, as well as interacting with their assistants and staff. Their expertise is evident, their treatment …
Had another great visit with Dr. Broussard at Franklin Dermatology. Dr. Broussard took her time during my exam and when answering my questions. She and the staff were pleasant, helpful, and thorough. Would highly recommend Franklin Dermatology.
I have been very pleased with this practice in every way. Everyone, from the person answering the phone, to the nurses, NP, and Dr. Starnes are very professional. I appreciate how comfortable they make me feel, and how they explain …
They put a derogatory against my credit because they said I never showed for an appointment. I didn’t know I had an appointment. I never got a notification. I would have canceled. I moved out of state a year ago or so. I appreciate there concern for there patients in this trying time. I think this is uncalled for .
I was a patient of Franklin Dermatology for a number of years (5-6). However, I am no longer a patient because of a particular nurse that they seem to have no problem talking in a less than respectful way to patients. She was so …
Updated:
Feedback on 48 hour cancellation policy: …
Dr. Eva Parker is the best. She takes the time to explain skin problems and procedures thoroughly. She’s personable, professional, and thorough. She listens. She doesn’t miss anything. I’m in good hands with Dr. P. and the care I …
my entire family has been patients of Dr. Parker and recently Dr. Starnes. Both doctors were decent however within the last 2 years- we have recognized some major changes within the group which include being very rushed and not having time …
I was hesitant to try Botox because I didn’t want to have an unnatural or plastic look. However, Dr. McConnell did an amazing job of listening & working with my features to help create a very natural look. Now I look a little bit younger & …
I had a phenomenal experience at Franklin Dermatology! Dr. Starnes and the staff there were extremely professional and provided me exceptional treatment. I highly recommend this clinic!
I had a MiraDry treatment to treat a bad case of excessive underarm sweating. The staff at Franklin Dermatology was fantastic and always made sure I was comfortable throughout the procedure. They were quick and efficient, gave me good …
I had a questionable growth on my forearm which was taken care of promptly after the lab results came back. The surgery was painless, quick and healed up nicely. If something comes up again I will always seek out the professional assistance from Franklin Dermatology.
I can’t say enough good things about Dr. Broussard and the staff at Franklin Dermatology. Dr. Broussard is extremely thorough in her work. More importantly, she is extremely personable, warm, and kind in her approach. She made me feel so …
Dr. Broussard is wonderful. The office is well-run and professional. They stay very booked up, so it’s not always easy to schedule an appointment, but I’ve found that to be the case with all the best docs in the Nashville area. A doctor …
The staff & doctors are so friendly & helpful. Dr. McConnell is the best. My annual visit insures my skin stays healthy and any issues are taken care of.
I have never had a less than positive experience at Franklin Dermatology. Went today and haven’t been in 5 years and like always, had a great experience!
Dr. Broussard was absolutely wonderful and the office staff was the nicest I’ve …
Check your insurance before visiting Franklin Dermatology! What they DON’T tell you is they only bill your insurance company under a ‘Surgery’ billing code and they don’t use the billing code ‘Preventative’ (which is usually when insurance …
I’ve been going to Franklin Dermatology as a patient of Dr. Parker’s for the past 5 years. Dr. Parker is thorough, patient and kind. In fact, most members of my family go to Franklin Dermatology and have had excellent experiences with Dr. …
I highly recommend Franklin Dermatology! I have been a patient of Dr. McConnell’s for over 15 years. Dr. McConnell is thorough and listens to any issues that arise. With skin cancer in my family, Dr. McConnell is very attentive with her …
With the exception of Dr. McConnell, (who is usually very busy and hard to schedule with and I see why, she’s great) I have felt that both my husband and I were treated in an less than professional manner. We’ve returned for a handful of …
My wife and I, as well as my 87 year-old mother are long time patients… yesterday, my mother had a 3:45 appointment. I faced much traffic on way to pick her up, so anticipating being a few minutes late, I called at 2:45 (she lives a ways …
Dr. Charity McConnell is very knowledgeable and helpful. She prescribed the correct prescription cream and antibiotics to clear up a rash on my face during my first visit with her. This was after I had already been seen by a nurse …
If you are looking for a professional, thorough, and kind Dermatology group, look no further! I have always had the best appointment experiences at FDG! I can personally say that Dr. Starnes and truly all of the MDs, NPs, nurses, and staff …
I have been a patient here for several years and have never been disappointed in the care I have received. The front desk staff is always friendly and greets me with a smile…. even in Covid19 days of wearing masks…I can see the smile in …
My experience at FDG is always wonderful and I would highly recommend! I have been a patient for several years and never had a bad experience with anyone! Everyone from the front office staff to the nurses, NP’s and Dr’s are always …
I love going to Franklin Dermatology group. Dr. McConnell is the best! She is knowledgable, personable and inspires me to take good care of my skin. The office is very efficient, and I never have to wait for my appointment. The entire …
I have nothing but great things to say about this group after my first visit. Good location (was able to park right outside the building), very short wait (less than a couple of minutes after I had turned in my paperwork – which can also be …
I have been a patient of Franklin Dermatology since moving here from Atlanta over 17 years ago. The treatment I receive at this facility is exceptional. Dr. Charity McConnell always takes the time to listen to my needs. She truly cares …
My family has been going to Franklin Dermatology Group for almost 20 years. We moved to California for 8 years and came back at the end of 2019 to find that FDG had grown so much. Despite this growth, they have maintained the warmth, …
I have had the pleasure of visiting Franklin Dermatology and the MOH’s surgical clinic and I cannot speak highly enough of the level of care the physicians and nurses give their patients. Dr. Mishra was the surgeon a the MOH’s clinic and …
Franklin Dermatology Group staff and Dr. Vineet Mishra are both polite and professional, allowing my experience to be one of complete relaxation and resolve. I am a Soldier with over 30 years of service. My skin has been through a great …
I can not speak more highly of my experience with Franklin Dermatology. From their front desk to their nurses, all the way to the doctors Franklin Dermatology is amazing. Over the years I have had regular check ups, as well as 2 instances …
Excellent experience at Franklin Dermatology Group! Emily Stewart is fabulous! Her level of knowledge and experience was top-notch. I can’t wait for my next appointment! Special thanks to Mary for her attentiveness. The other staff members …
Franklin Dermatology is a 5 Star operation. They provide candid advice and are always taking steps to ensure quality outcomes from the encounters with patients. Highly recommend this practice to anyone looking for a Derm clinic.
I recently had an appointment with Dr Starnes for a full body check. This was my first time having an exam like this and I was thankful for the professional and careful way she explained what she was doing and what she found during the …
Very professional staff. Dr McConnell is very thorough, and caring, and most of all gentle. She takes time with you and listens to all your concerns. I have been a happy patient for years, and would recommend her and her staff to anyone needing a dermatologist.
Wonderful experience at Franklin Dermatology! I have been a patient for years and appreciate the care and genuine concern they have for me as a patient. The doctors and nurse practitioners treat me as if I’m the only patient they see that …
The administrative operations at this office appear to be dysfunctional. This story might also give insight into how the office treats billing. …
Dr. Navarre and Chloe assisted in my annual full body checkup and all on time, efficient and courteous. A very well organized and clean office front to back at 740 Cool Springs Blvd Second floor Suite 200 Franklin, TN 37067. They have a …