We are very proud that our entire practice is dedicated to our patient’s comfort and well-being. Everything from our caring staff, comfortable facility, and … See more
Read More| Friday | 7AM to 2PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 7AM to 8:30PM |
| Tuesday | 7AM to 8:30PM |
| Wednesday | 7AM to 8:30PM |
| Thursday | 7AM to 8:30PM |
1035 W Jefferson St, Franklin, IN 46131
super frustrating & disappointing & have never even been seen. the first apt i had was in december (original apt was scheduled in august) i come in & they call me back i sit down & then they tell me my insurance won’t cover a panaromic …
Great service
Very nice techs.
They are always friendly!!
Always good at Franklin Family Dentistry.
Friendly staff, comfortable atmosphere.
Best dentist I ever been to.
Great staff and dentist. Thank you!
Always a good rxperience..prompt reliable
This place provides excellent and expert service!
Doctor Shattuck was great as always and the staff great as always
Super friendly, and pain free.
Good people, great service, flexible hours
Great people, great service, and flexible scheduling.
Friendly sweet staff!! Been coming for years!
Pleasant people, great job, will use again.
Great staff! Will def. be coming back!
On time,thorough,pleasant and completed in less than an hour.
Excellent service. Staff was very helpful answering my questions
Great experience, Just as I thought in and out with little discomfort.
They’re always on time and I get great service.
Great final maintenance visit, very helpful and always informative!
Always very kind and professional. Would recommend to everyone.
Caring and knowledgeable dentists who work well with all members of our family.
I have know Dr. Haley for over 25 years. She is a AWESOME DENTIST!!!!!!!!!
Fast and friendly experience! Definitely would recommend and return.
All I can say is this staff and Dr. Lauren are Awesome.
Timely, informative all in friendly atmosphere.
Great experience great staff and doctors. Sunday and Brooke rock!
Always great service. Been a patient here for many years.
Very good dental care and pleasant, friendly people
Been going to them for 19 years with no complaints ever!
I love Dr. Neil Thompson and her staff at Franklin Family Dentistry!
Great staff! Always a pleasant visit… even for my kids!
Great experience! 😊 …
Have always had excellent experience; no problems. Very professional.
Comfortable the whole time. Everyone is really nice. Good work too.
The staff is so kind and knowledgeable! Gentle but efficient in their work ☺️
Great staff and friendly service! Always with a smile and able to get us in!
great place. Everyone here is so nice and make me feel comfortable.
Been going to Franklin family for a number of years! Very friendly atmosphere good service
I visited them once, was not happy with their services for many reasons and found a new dentist.
My family and I have been going here my whole life. Everyone is extreamly friendly and caring.
They are very good. They have been very kind and helpful. They are very patient oriented.
The people there are so nice. They made me smile with my teeth that are so nice thanks to them!
I won’t want to go anywhere for my dental work. Franklin Family Dentistry is the BEST!!!
They did a great job. Plus, they are all very friendly and helpful.
They took the time to return my call and explain processes. is appreciated.
Been coming here since I was a kid. Always friendly and professional services. Never a problem!
I love the staff and Doctors here. They are super awesome and they do great work.
Our family loves FFD and highly recommend them!
I have been here for years to come, and the staff has been excellent and nice so that’s why I gave a 5 star
Very pleasant people. Everyone who works here is very helpful and nice. Explained everything and answered all my questions.
Always very happy with coming here. They do a great job, are friendly, but quick.
I’ve been seeing these fine people since March and they are a great team. Very professional.
The staff at Franklin Family Dentistry are very kind and knowledgeable. I would recommend this practice to anyone.
Franklin Family Dentistry has the best staff! They’re always friendly and helpful.
Horrible Customer Service. They quote you one fee then change it when you check out. Then once you think you paid the bill , you get an invoice in the mail for additional charges. …
Friendly and efficient staff. Appointment times are flexible and wait time minimal. Reminders for appointments helpful.
Excellent service. Friendly staff. If you need a dentist this is the place to go.
Great staff at Franklin Family Dental. I loved how they informed me about what was happening. I was less anxious.
All the dentists are great! Super nice staff, always a pleasure to come.
I’ve been going here for 25+ years. I always have great experiences and they are a friendly, helpful group! I highly recommend!
Excellent and timely service. Needed to replace a filling ASAP and the staff was able to accommodate. Service was great and I am very pleased!
Polite staff. Clean facility. Free luxuries like pillows, water, coffee, blanket to help your stay be more pleasant.
Very professional, kind, and gentle. Always a pleasure to get dental work done here.
Always a great visit at Franklin Family Dental. They work well with schedules and hours couldn’t be better for working folks:)
Dr.Thompson was able to see me on very short notice about a potential cavity and helped reassure me it wasn’t. Fast and efficient!
This was the first time I have been to the dentist in a long time and everyone was friendly and awesome. I would highly recommend this dentist office!
DO NOT GO…. I won’t write a book as to why but there’s hundreds of dentist offices. Take all the money they try to get from you and your insurance company and take it somewhere else.
These women (the entire staff) are wonderful. They have helped me through a number of problems and I have never been less than happy when I walked out the door.
Everyone is so pleasant here! Glad to have found them. I also love that they are open later so I do not have to take off work.
Great experience! 😊 …
An office that recognizes and helps those of us who suffer horrible anxiety is a must for me. Thank you!
I love the friendly, helpful staff at Franklin Family Dentistry. I always receive the best of care and attention when I visit.
Franklin Family Dentistry is an excellent place for dentistry needs. Quick service and convenient appointments keep my business with this office.
Great, friendly, and caring staff who are always able to make time for their clients. Highly recommended for anyone looking for great care without judgement.
Wonderful service and extremely friendly people. I’ve been seeing the people at Franklin Family Dentistry more than 18 years and I wouldn’t go anywhere else.
Outstanding service. I am glad my daughter refered me here and I will refer others. From the moment I walked in everything was explained to me. I was treated with respect and privacy. All around great experience.
Best doctors and staff I’ve ever had the pleasure of meeting at a dentist office!! Will never go anywhere else, ever!! Love this place!
Great place for dentistry. The staff makes everyone feel very comfortable and the work done is top notch.
I absolutely love my dentist, Dr. Shatuck and Brooke!!!Very painless and concerned about my comfort while having dental procedure. My forever dental team!!❤
Excellent place. Clean facility, friendly service. They make sure to explain everything in a way that makes it easy to understand. Been going here for years and intend to keep going.
Routine bi-annual check-up. Fast friendly and thorough exam with full x-rays. They checked me out and made sure my teeth were healthy and clean.
WONDERFUL staff and fantastic Dentists! The best Dentists I’ve ever gone too! Highly recommended!
Joyce cleaned my teeth, Dr Thompson checked me teeth and Susan took care of my paperwork. Awesome visit like always!! Thanks a bunch 😁 …
I have a great , pain-free experience every time. These ladies saved my teeth. I highly recommend them to everybody.
I had an appointment in the last week, the dentist and all of the staff were very helpful in making me feel welcome as a new patient.
Very good experience with Franklin Family Dentistry.They listened to what we wanted
and did exactly that, no more and no less. I am happy with the service we got.
Norm.
My teeth have been checked and cleaned and ready for another 4 months. You are kind and efficient. Even the new paperless system will help. …
They were very accommodating in rearranging our appointments. The staff is always professional, friendly and do an excellent job of explaining procedures and are very gentle.
We really like Stephanie and the dentists at FFDl The whole staff is always very friendly and my daughter is very comfortable going to the dentist. Highly recommended.
All five in our family have gone to Franklin Family Dentistry since 1998. Great family-oriented staff, caring and gentle dentists, and extremely easy to schedule with a busy family.
Ive been going to this dental office since I was a little kid and they were located by the railroad tracks. Amazing staff!! My daughter loves going.
Damaged a tooth late in the evening. Called two other offices before reaching here, and was worked in on the fly. Friendly staff and excellent work. Overly greatful plus plesant experience. Highly recommended.
The WORST experience I’ve ever had at the dentist. I left bleeding and sores all over my mouth. They criticized my husband and I both for having cavities, and treated us like dirt. This place seriously seemed like they were out for our money.
Always fast and they really know how to make my son feel comfortable and make it fun so he isn’t nervous! Would recommend!
First time meeting some of the new staff since dr. Thompson left…they are wonderful!
Fantastic dentists and super friendly staff! I would recommend this place over anywhere else. Will be going here for all my dental needs.
Super helpful and understanding. Got seen same day and had all my questions answered
The staff are so friendly, and they really care about my dental health. I have never felt uncomfortable here, and I’m not one who enjoys going to the dentist!
Franklin Family Dentistry is about as fast and friendly as it gets. The staff is professional and efficient, and the work is always exemplary. Never had a bad experience.
Great service! Appointment time is ON TIME! Great staff. Staff is caring. They listen and they tell you the truth. Can’t ask for better care.
I cracked a tooth and Franklin Family Dentistry got me in the very next day and crowned the tooth the same day. Awesome service and great staff.
They did a great job with my teeth cleaning! It was also very easy to schedule an appointment as a new patient.
I was having a terrible day which was made SO much better by the staff at Franklin Family Dentistry. My mother’s funeral was in the morning. Afterwards, I stopped to get a drink for the 90 minute drive. Coming out of the store, somehow I …
Had my first visit with Franklin Family Dentistry yesterday. Everyone treated me well and they were all genuinely happy I was there. Glad I chose them as my new dental office.
Wonderful service. The dental assistant and hygienists were great! It had been a while since I had been to the dentist and they didn’t lecture me about my teeth!
While I was in and out of the office in less than an hour, that doesn’t mean there was any compromising on care. In fact, a new generation of tool allowed the hygienist to take care of a problem that had resisted previous attempts to remedy. Overall, my mouth is in good hands.
Just had a great appointment with Stephanie, very Friendly and patient with me and explained everything that was happening and kept me informed. They give you honest and trustworthy service! Can’t wait to go back for my next visit!!
Always so kind, quick scheduling and excellent work. Always been afraid of the dentist until I came here, they make you feel comfortable and at ease.
The ladies here are always kind and pleasant. They make a point of being as gentle as possible while getting the job done. I hate going to the dentist but haven’t had a bad experience here!
A lot of people dislike going to the dentist, however Franklin Family Denistry makes it fun. I’ve always felt at ease there. The doctors and staff are professional, curteous, and service oriented. If you are in the market for a dental home I highly recommend that you give FFD a try.
Have been going here for about three years and am happy everytime. One of my kids is a stellar brusher while the other isn’t. FFD staff is equally great at dealing with both. Staff are always kind and friendly.
The best Dentistry facility in town with very friendly and experienced staff. That’s why I have been going there for over16 years. You walking in and they know and greet you by your name, which makes it very personal and welcoming.
I had a wonderful experience today at Franklin Family Dentistry. For the past few years, I have not had the greatest time at any dentist that I have visited. Today, July 10, 2015, was different. From the time I entered the office to the …
Great and Friendly staff. Helped with all my questions and looked the things that were covered up for me when I asked! Definitely recommend this office, this was my first visit and I found my new dentist!
Going to this dentist was the worst experience of my life. I am 22 and was told I have gum disease, multiple cavities, need all new fillings, a crown, and more. Of course they were eager to schedule an appointment to fix all of these things …
Helped and have explained everything that i need to know! The employees are very nice , treated my kids and me very well! Really recommend this dentist! Best I’ve been to!
Always look forward to my dental appointments. Great staff….Stephanie is the best hygienist ever! We moved a little farther & were thinking we had to find a new dentist but my husband didn’t want to.
The staff at Franklin Family Dentistry are incredible. They provide remarkable care along with making sure you can afford it. In today’s world its nice to be welcomed by name and not a prompt from a machine.
The staff is very professional and pleasant to speak with in person and on the phone. I have had a great experience there with cleanings as well as crowns. They are patient and explain every thing as they go. I would recommend them to anyone!
I had an emergency jaw ache and called dentist office at 9:20am and they were able to see me at 10:00am! It ended up needing be treated by an oral surgeon, and Dr. Thompson personally called to get me in at 11:30am! I was so impressed by their promptness and willing to go out of their way to make sure I was taken care of!
Another great experience! Stephanie is terrific! She is so personable, gentle and thorough. My teeth are sparkling clean! The staff is always very friendly and professional.
Best doctors and staff I’ve ever experienced at a dentist. They’re always super friendly and make you feel like family. And they do great work too!
Today was my new patient appointment. I was very anxious, as it had been about 10 years since my last dentist appointment. All the staff were friendly, helpful and patient with me during my entire check-in and appointment processes. I …
I never have to wait on them for my appointment. They are always on time. I had a really rough time with the X-rays, and they helped me through it.
I don’t know anyone that truly likes to go to the dentist, but FFD makes, what is usually an unpleasant experience, comfortable and easy. Everyone is friendly and helpful. I like the TVs with the rotating images. Very relaxing. I would …
I’m very happy to have found FFD. I’ve been with them for several years now and have been very happy with my results. They have always been professional, kind, and courteous. Their office is comfortable and their hours allow for …
I switched my entire family to this practice in 2013 after experiencing some questionable billing practices at my prior dentist office. I have been very pleased. No pressure dentist office with friendly staff and flexible scheduling. What more could you ask for!
Changed my review because of what happened. 1st they get the good reviews because they bribe you with a starbucks gift card. I called 2 weeks prior to my appointment and asked if they were in my network for insurance. I was told they were …
Have had some very bad dental experiences. Had put off seeing a dentist for years. Now I’m very confident in Franklin Dental. Staff so professional and compassionate. No longer fear/dread dental visits and will feel comfortable with my future visits & treatments. So relieved I’m under their care.
I was beyond pleased with my experience here, I am one of those people that are very afraid of the dentist. Dr. Shattuck was the most considerate and personable dentists that I have ever been to. All of the staff was extremely friendly, for …
I had such a terrific experience. I felt welcome and I love how detailed they were in making sure they were giving me the best service. Best dental office I have ever been to!!!!
They are really nice and gentle there! They are very careful when cleaning. I had a cavity filled and they showed it to me on a computer monitor using a camera that they put in my mouth in real time — it was cool! When they numbed me up it …
Our whole family goes here. They’re great with my husband’s soft teeth, as he has many issues. They’re great with my kids and their anxiety. And they’re great with encouraging me to stay on my hygiene! 😊 …
So hard to find a dentist that will honor your wishes to waive x-rays and agree to a visual exam/cleaning only. Really appreciate their flexibility and willingness to work with my special requests. Joyce and Dr. Thompson are wonderful!
I had excellent service here, from top to bottom. The staff is friendly and helpful, care was excellent, considerate and top-notch. They didn’t try to up-sell me and tell me that my teeth needed drilled for “pre-cavities” like another local dentist told me. Overall, I’m very pleased!
I no longer dread dental appointments. After decades of delaying, dreading and disliking going to the dentist. Good, competent dentistry by nice people who don’t criminalize you if you don’t brush/floss three times a day. They accept the humanness of failure but offer encouragement and education and assistance.
The thoroughness of getting your teeth cleaned at this practice is almost unmatched by anyone else. It is always amazing to me how gentle they are – and don’t forget friendly. It’s nice to know that you are creating “good” memories by going to the dentist!
Love all the staff at Franklin Family Dentist! They do their best to give you great dental care. I have a fear of the dentist but they always put me at ease. I have been a patient here for over ten years. I highly recommend them!
Each time I visit during my appointment time, I am more impressed by their customer service. Each employee gives 110% to making the patient feel comfortable and welcomed. From the patient relations and dental team to the records staff who …
My daughter had a tooth emergency and the staff made her feel so relaxed and comfortable. I’m super impressed with the way we have been treated. I love the staff and can’t say enough good things about our experience here!
I do not enjoy going to the dentist in general but every time I go I feel well taken care of here. They inform me of the problems I have and what needs to be fixed. Even when I had a problem with my filling they fixed it without any hassle. I recommend this practice to anyone nervous about dental work. They are gentle and professional.
My experience with Franklin Family Dentistry has always been pleasant! The employees are very friendly, helpful, and understanding. They have always done a great job on my teeth. They are very professional and knowledgeable! I highly recommend their office.
First appointment and I have nothing but compliments! Front desk staff was helpful
And courteous in getting me all set as a new patient. Colleen was especially …
Staff is very friendly and always has been! I’ve been coming here since I was a kid, switched places a couple times but always come back. I make a drive to come here!
Most detailed and comprehensive dental/oral exam I’ve had in my 22 years! Definitely would recommend!
Today my kids (ages 8 and 5) and I all had GREAT care at Franklin Family Dentistry! I was glad to be in and out quickly and that we didn’t have to wait in the waiting room. My kids especially loved that the staff was wearing buttons with their pictures on them so they could see what they look like without their masks.
My wife and I called for our very first family dentist appt. They had a cancellation and were able to get us in the very same day. At our own risk, we came to the office with our 2 year old and 2 month old daughters. The staff was able to …
Efficient, friendly and knowledgeable staff. If you are looking for a dental practice for an adult or child I would highly recommend! My son is 6 (5 when we started here) and they do a great job with him!
I seriously love this office & staff. So happy to find one close to home with late hours as well. You absolutely have the best staff by far!! I’ve NEVER have had a Dr. call and check on my child after dental services. That means the world. Thank you for providing great service and care! Charley’s Mom 🙂
I have not been a patient here since 2018. I was told that I would be considered a new patient and need to pay for a new exam and update the paperwork. At this time, I just want a cleaning. …
I had a crown done today and I was amazed at the results. I never felt discomfort, the entire procedure was orchestrated simultaneously with a filling and a cleaning and everything went like clockwork. Bedside manner was impeccable. The …
I’m a new patient here, looking to find a dentist’s office closer to my new residence. VERY pleased with the care I received today!! They actually took the the time to explain how the appointment was going to go so you weren’t confused on …
I just had an appointment with Franklin Family Dentistry. I have not seen such a friendly staff in my life. I had to take my son, and everyone I mean everyone was playing with him while I was getting ,y xrays done. My son later was …
I have been a patient of Franklin Family Dentistry for over six years. For 35 years of my adult life, I was always hesitant about going to a dentist due to some bad experiences. That has changed since finding this dental practice and it’s …
Donna is absolutely wonderful. I had a root cleaning and it could not have been more pleasant. She’s my gal now.
Dr. Hippenmeyer is great and I love how friendly the entire staff is. The scheduling options are incredibly convenient and they are always able to get me in quickly when I have a concern. I drive 40 minutes north to keep coming here because …
Such a great dentist! I haven’t had a cleaning like this in years. Katie was so great, I am still as an adult scared of the dentist and she made me feel so comfortable the whole time. I didn’t tear up once! My teeth not only look great but feel great as well. If you’re in the market for a new dentist, I highly recommend them.
Got Invisalign in 2021, took longer than needed to finish with every tray because the dentist took multiple vacations which pushed back my appointments. The appointments and retainer were included in the total cost and was told I might need …
I had to get what is my 3 crown on a molar. It was the first crown at this practice. I have to say, it was the best experience. No pain. Received the crown at the same appointment; no temp. Cost less than quoted because they didn’t give …