The pediatric ER waiting room is unfortunate. There is no separate area for sick patients and the well patients that is significant. It’s a wall divider. They are very small, next to each other and concerning when you are there for an …
Nice people but they are slow as hell. I came in at 5:30 am cause my foot is in severe pain and it is now 7:55am and still no doctor no meds or no ice pack. Come on now they need to get it together
My ID was never returned as well as my laptop charger, cell phone charger, and other personal belongings. I had to wait 5 hours to be seen for about 10 minutes, and was given one poor quality meal during the duration of my stay. Terrible experience and i hope i never have to return to this hospital again.
Used to be good, now post covid trying to milk insurance companies for repeat tests and admit u for days without care. Held hostage just going in for simple covid test and bronchitis. Not seen by a doctor in over 12 hours.
As I sit in the lobby here of the ER I write this review. This Hospital is horrible. At the moment I have internal bleeding and am throwing p blood. I have been sitting in the ER for 3 hours already, and vommited several times. Staff dont really give a F#^* about you. I could be dead and they still would take their time.
Okay with ER but in bed, deaf person not okay with that because of Video Remote Interpreting really POORLY service, that device should be BANNED from the hospital!!! Very, very dangerous to using Video Remote Interpreting (VRI) in Emergency …
Disorganized, did not receive results of labs, or x-ray prior to discharge, was consistantly bounced from department to department and placed on life hold the following day when I called to obtain test results. All in all, very upsetting experience. It was not always this way. Something has hanged at FMH.
Came in with fractured knee and deep wound in arm only to be checked in and left for 8hrs with no bandages no ice for my knee and a broken wheelchair till I was finally called back and treated like a animal this is the worse medical …
This hospital failed my mom today…. we will be calling Patient Relations tomorrow to ensure that no other patient gets the poor treatment as my mother did. We will do our best to ensure that future patients get the help they need.
We had professional and compassionate care during the birth of our son! The staff handled all circumstances, expected and unexpected with compassion and expertise. We had a lovely experience at FMH from admission to discharge.
The tech in triage was unfriendly and dismissive. She even ignored me when I asked her a question. We are sick people who are looking to feel better when we go to a hospital, not worse! …
Having just recently moved to Frederick, it is comforting to know that my new community has such an excellent hospital nearby!
Earlier this evening my mother began having trouble breathing, after having a …
Paramedics were awesome i am so grateful . But the nurses were very rude, will never choose to go to this hospital if there is any choice. I would never believe that some one who chooses to help people as there career would treat people so badly.
Great care for both my wife and me on two separate occasions. The emergency room wait was not terrible for a Saturday night, the nurses were patient, and the doctors we met spent enough time communicating with us. I think a lot of these …
Talk over you and push you to do want thay want will not let you respond. This hospital is purely for profit they will run as many tests is run as many tests as possible to create as much revenue as possible if much revenue as possible they do not care about you and your health they care is in your health they care about making money.
Frederick memorial hospital was excellent when I was admitted with a bad case of Covid 19. The nurses, aides and doctors were all so professional and caring. I never felt rushed or unattended while in their care. I feel very fortunate to have such an outstanding hospital in the Frederick MD. Area.
a hospital that makes you wait 3+ hours in the emergency room, is ridiculous. if you are here long term, the staff is great but not in the ER department, no one lets you know what’s going on and it is filthy.
During my most recent stay I found the staff from the ER to the ward where I was placed extremely kind and caring. I received outstanding care throughout my stay there. …
When you go to the Emergency room and you have great insurance you want to have the peace of mind in knowing that you will receive GREAT care and not have to worry about unexpected costs. >:( I was told by my PCP to go to the Emergency …
My wife and I had a terrific experience with L&D at Frederick Memorial Hospital. The staff was attentive from the moment we walked in and any time we were in need. The staff was professional and very friendly. We are happy with our choice to deliver here and highly recommend.
SLOW!!!!!! terrible terrible first and last time coming here we had an emergency and we waited 3 hrs in waiting room mmm ok yea well never again and nurse with long finger nails long hair all up on her face moving it out the way every 1 minute the only thing that was good that the doctor was friendly
These people are terrific I want to their emergency Room I didn’t have to wait they took care of Everything properly quickly amazingeverything promptly quickly amazing
If I could give zero stars I would. Everytime me or my family has come here you guys either put an Iv in wrong, to the point where it bleeds bad and you guys cant even figure out what our problem is half the time but yet my doctor could. …
My 2 yr old ended up in the ER needing stitches in his forehead. The pediatric unit is outstanding! You know they’ve done a great job when your 2 year old begs to go back to see the nurses and doctor several days later. …
I showed up at 10pm on a weekday with a laceration to my thumb, that had been bleeding since 3pm. (Was on a jobsite hours away from Frederick, didn’t know the severity) …
Last Janurary 2022, my mother went to ER and next day she had room to share with other woman in separate bed. My Mother tried beeped Nurse to let her know that she need going to bathroom but the Nurse never came check on her. My Mother …
Every staff member i met was beyond nice and helpful. They went above and beyond to make sure i was ok and comfortable. I have never had a better doctor, ever. Thank God for the angels at Frederick Memorial Hospital. I truely appreciate them.
Horrible ER. Love seeing the nurse at the nurse station without a mask laughing and eating chips. My daughter asked for water…that was one hour ago and no one has come back.
3 night stay in the second floor and never once saw anyone clean up, not even the floors!!! The other patient next to me was discharge and they cleaned up the room in less than 5 minutes, never even sweeped the floors at all. Its COVID time and housekeeping didnt care to clean up or pick up trash! Not clean at all
I hate having to come to this ER, I dont understand how they can look at you and decide who gets to go back first because they are in more pain. The last time I came here and told them I was in really bad pain they blew me off for over a …
I’ve been coming to this hospital for 12 years. Still is the worst hospital I’ve been to. Extremely slow. They don’t pay attention to patients even if there’s crying in agony. My mother has come here and every time we have to wait for at …
Seriously long wait times. They park you all over the halls. The staff should consider a new line of work. They are rude and inconsiderate of what is injured when parking people. PEOPLE not things here to see you. Here in a time of need. Id bleed out before returning.
I not only work at Frederick Hospital, but over the years have used it personally when I have had emergency situations or medical situations that needed addressed. I have always found professional, caring, compassionate and highly educated …
I had my son here a few months ago and had a great experience. The labor and delivery nurses and family center nurses were wonderful! Everyone was super helpful and caring. I would definitely deliver at FMH again in the future.
Extremely poor emergency department. Husband came in with a pain level of 10 due to an infection that worsened. We waited 3 and 1/2 hours in the waiting room and he was not allowed Tylenol or Motrin for the pain. Even when placed in a room, …
I was just on the phone with a gal named Arianna, from the billing department. I just have to say that she was patient and kind and just all-around delightful. I didn’t love the answer I got but that had nothing to do with this young lady. So thank you for your professionalism and your grace.
Just had my son here. The staff was amazing, my whole visit my nurses were so kind and understanding. I felt comfortable asking questions that were kinda stupid and they took great care of me.
I was treated in the ER and held overnight for observation. The staff were very kind, professional and attentive to my needs. Although I hope my next visit isn’t anytime soon, I highly recommend Frederick Memorial Hospital.
If I could’ve chose 0 stars, I would’ve. Over and over again. Literally a HORRIBLE experience every single time I’ve gone. They treated my boyfriend and I when we were sent in by our sons pediatrician. I understand all the COVID protocols …
Lady answering phone in ER was extremely rude. She didn’t want to listen to my reason for calling… to inform them my daughter arrived by ambulance and was sitting in waiting room vomiting. Dehydration triggers her seizures and she was …
We have been sitting here going over two hours now and I’m hearing others saying they have to get up and walk around because they been here going on 4 hours, it’s going to be a long wait
I was sent to the hospital “stat” for a possible blood clot. I was treated almost immediately. Check-in went smoothly. The experience was a tad unnerving because the emergency room was FULL of sick people with masks – a sight none of us had …
I have had to go to FMH’s ER department twice in the last 10 days for the same problem. Each time, I was treated with kindness, dignity, and respect. Everyone was exceptionally friendly and supportive. All of my test and CT results were …
Worst hospital i have ever been too. 6 and half hours in the ER before my wife saw the only doctor and that was after speaking with the nurse twice in two hours. She was left in a hallway on a gurney for 4 hours prior to being brought …
I wish to thank all the wonderful staff for a above and beyond great stay hope the Wright people see and know how greatful i am for their care god bless all
If I could give this hospital “0” that would bethe most accurate rating for this hospital.
The hospitalist and general surgeons that they employee and call themselves …
Emergency department is terrible. Staff members (especially the nurses) do not care about the their patients. They are extremely slow && the lobby in the emergency department is absolutely disgusting. If you can go to another emergency hospital, I highly recommend doing so.
I was rushed there on a Sunday a little after midnight beginning of August of this year from the 911 operator my roommate was talking to have COPD never smoked my neubliizer did nothing the paramedics were wonderful all kinds of people from …
6 hour wait to see a doctor. No tests, no meds, no fluids, no bathroom break, no pain relief. Sat in waiting room 2 hrs, then er room, only seeing the nurse when we got checked in. Rang the nurse button, took 15 mins to show up. The list …
Excellent service streamlined and coordinated from the appointment setting to the checkout and next appointment. So happy to have a primary doctor’s clinic near my home and taking good care of me.
Think I caught them on a strangely empty morning so it was a breeze! I only sat for a few minutes before going to triage and every RN, PA, tech, etc that I met over my stay was very courteous and helpful. I’m extremely squeamish with …
Long wait, always. Front office staff rude, always. Only redeeming quality of this hospital is the nice doctors. Otherwise not a good culture surrounding this hospital.
I was extremely impressed with the level of care we received, and with the caliber of the doctor, nurses, aides, etc. The doctors and surgeons were very knowledgeable and thorough. Everyone was as helpful as they could be. We are very fortunate to have a hospital that provides this level of care here in frederick.
I had my son there at the same time a lady came in because she had her baby on the roadside there were so many news reporters there I couldn’t get any attention. One of the nurses made a comment that my husband was an ink spot because of how dark he was and made another comment about how light my baby was. Sad
Extremely horrible wait time is absolutely crazy in the ER room, I’ve been waiting here for almost 2 hours for just x-ray, this hospital needs better management team so people can get treatment right on time I can hear nurse there chitchatting laughing. Absolutely worse er room avoid this place
Took my dad to the ER AND Has NOT BE SEEN BY A DOCTOR IN OVER 7 hrs !!! Nurses don’t acknowledge you. You’re just held hostage there to make money off you!! Go elsewhere! I Want to sign him out to take him somewhere else and they won’t allow either until a doctor sees him !!! NOT OKAY.
Some of the nurses and CNAs are terrible at the family center. I had to experience that while in pain after having my baby few days ago
Thank God my baby and I are out of that place!
i had the best care ever ! this was my second admission in 7 years ,but this time was much better , they where seven years a part , huge different in service ! ER doctor Wink , nurse Kelley ,and Ashley and all the staff , big five stars ,thank you all ! keep up the good work , 5/19 /2020
We love the pediatric department, they were very patient with my little brother. They were very understanding of my mom’s concern, they sent a translator to help to explain without an issue. The doctors and students were amazing explaining and helping my little brother!
Everyone has there cell phones out texting and laughing…. truly sad… people are in alot of pain waiting for ever… has to be the slowest hosing the history of hospitals… never in my life seen such goof in my life… who is in charge …
If I could, it would be zero stars. I do not know what is going on here, but this hospital gets worse and worse every time I have to go there. My recent visit was no exception. Came in by ambulance and waited 4 hours for someone to see me. …
I was only ever in the mental health unit (I think it might be referred to as behavior health) there, but it was one of the most awful experiences of my life. I had been self harming and had just tried to commit. I had to be admitted, which …
Has been waiting forever with pain. What’s going on. Hospital has been keep expending but take more then 2 hours to take in after a sign up at front desk. And take another 5 hour to treat. Are they keeping purposely keeping in the emergency room to make Money. Really are we in a developed country. Horrible experience every time.
No communication as to when or what is next. Horrible waits. My wife sat in the hallway for two hours before getting into an emergency room, after she got out of the ambulance. Got here at 4:45 PM and it’s past 11 PM and we are still …
Had my first baby here, the nurses were responsive and super helpful! Lindsay, Elaina, Kirsten and Hannah! Just to name a few. Thank you for making me and my babygirl’s stay/experience a pleasant one.
No wonder why this hospital has very low reviews.
I took my 17 months old, her toe was bleeding, a nurse rinsed her toe, the doctor came later and looked from the distance and told us to just wash it. …
Was treated differently when I was at way station versus when I was homeless. Mental health here is terrible, good thing I’m in Montgomery County now and no longer homeless
My daughter was in a head on collision and came in by ambulance since emt thought she needed to get treatment immediately. We then waited for SIX HOURS to see a Dr. No information before that on when they would get to her. They didn’t …
You will be processed as an invoice # and not a person here. Left with spasms and in sever pain. On check in DR didn’t listen and didn’t do a thorough exam of the issue. Checked off her boxes and vanished. Never saw Dr again or at check …
Fantastic food and long-term accommodations in mental health section, as well as highly competent and friendly security. They also appear to posess ketamine. The nurses even know how to keep yandere girls away from their desired prey. This is the hospital frederick deserves!
Took my father to FMH ER at 12:05. Finally taken back at 3:30. Sat in a room for over an hour before a nurse came in. This ER is an absolute clown show. Rude staff who have no idea how to triage and manage an ER. All we heard was how busy they were, but never saw any patients being treated. Worse run facility I’ve ever seen.
Care at FMH is hit-or-miss. The nursing staff is somewhat inattentive to the care and medication of its patients. Mistakes in giving medications to patients occur regularly. Patients have to manage their own care. Care in the ER is good but …
On May 26th I had to take my wife to the ED for chest pains. I must commend the staff for quick and proper triage, and through potential heart attack protocols. I’m new to civilian medical facilities. But I must say my wife was treated …
My boyfriend and I were at FMH for about 5 hours this morning waiting to see if a doctor could help him. His back has multiple diagnoses and his neck has been fractured. For the past two weeks, he’s been in severe pain that has kept him …
If you ever have to come to this ER, hope you dont have Laura as your RN. She is a nasty rude nurse. Tells me i should be taking 2 excedrine every 4 hours when my bottle specifically says dont take more than 2 in 24 hours. As she argues …
When I went into FMH my throat was closing up, was barely breathing and was in anaphylaxis. When I checked in they told me to wait in the waiting room, while I was struggling to breathe. They took me back to triage and decided that rather …
Worst. ER. Ever. No one here had a sense of urgency or showed any genuine concern for my daughter. From check-in to the PA (they apparently don’t have any doctors in the ER), I was completely unimpressed by everyone we came in contact …
i was taken by ambulance to ER Monday May 7 2018. The “doctor” was barely listening when he asked what was going on and about my medical history. He was staring into space the whole time. …
if you can go to any other hospital do it. will save you time money and pantience. nurses dont care about your ?. there not there for you. its just a paycheck to them . some people should not be in that field
Went with a pretty high fever, then was hooked up to an IV and left in the room for two hours for a doctor to come in, then another two hours for therm to say nothing bad just go home. This experience of inefficiency is one of many from anyone asked about their experience.
Every single staff member I came into contact with were incredibly nice and helpful my entire visit. They all took the time to be thorough and ask important questions to give me the best care. The waiting area had chairs spaced and marked for social distancing.
Would give zero stars if possible. Took my mother here for a severely swollen lip. Possible allergic reaction. Arrived at 7, was seen by triage at 8:45. Ended up leaving at 1am because no one called us back and we had no updates since triage. Next time i’ll drive to Holy Cross or Shady Grove
Worst hospital ever!!!! My husband arrived in pain and has been waiting 7 hours in the ER waiting room and they have not see him. This is ridiculous!!! This is not an Emergency room! This a dead room!!! Don’t not come here.
My wife is 14 weeks pregnant. She started bleeding in the middle of the night, heavily. We come to the emergency room where it took 10 minutes just to talk to woman in front….mind you….my wife is bleeding in the middle of the …
After seeing only three star reviews I was concerned about taking my mom here. But, at the end it all worked out well. With rising covid cases we had to wait 10 hours before she was given a room. The hospital was full and is full even from …
The nursing staff are exceptional. They’re professional, kind, caring, patient and extremely helpful. The doctors provided my treatment with skill and made sure I was aware of what procedures I was undergoing, how they would take place …
Took my mom to the e.r. because any walking causes her to not be able to breath. The first dr to come into the room said “she is breathing ok now”. I said “I know, she is sitting in a bed, if she got up and walked more than five steps she …
I visited here and was very happy with their service. Although I had to wait for about 4 hours, I understand this because I visited there without appointment. They kept telling me that they hope I would get better and made sure if I was …
On 06/03/2018 I had a complete mental break down, so on 06/04/2018 I searched for help. I went into the ER department & advised the triage that I just needed someone to talk to & some guidance. The nurses asked me if I was suicidal or …
Besides being by far the worse hospital I’ve ever been a patient of, every aspect of this place from Billing/Medical Records is horrible,, absolutely horrible. Violating a Federal law doesn’t even concern them.
Clearly, this is the worst hospital I have ever been to. My wife was 41 weeks pregnant and still couldn’t get better services from them. Procrastination, under staff, poor communication, and inhumane
My mother had many surgeries here, all have failed and she ended up going to another hospital to correct their mistakes. Not only that. the hospital did not take care of my mother, they were always late with her meds and she basically had …
This place is horrible. They are extremely slow at everything even when you can clearly see no body waiting in the ER. Got here at 5p and it’s now almost 10:30 pm and 2 people have come to see my girlfriend none of which is the doctor. We …
Most of the nurses in the emergency room area are just talking sitting around, all I hear is people’s monitors going off. When they finally do something they mess up on finding your vein for IV’s. If you request for water, pain meds OR A …
My mother died in the emergency room from a UTI. Dr. didn’t even attempt to save her as she was taking her dying breaths..she had dementia and his comment was” You know what’s ahead if I put a tube down her throat to revive her”. She was …
How is this place still open… mark my word the WHOLE emergency room will be fired… I been here 2 hours… it’s absolutely no one in the waiting room or the back… so why haven’t I seen a doctor??? I can clearly hear all the laughter …
This hospital is not good at all. They are very understaffed and some of the staff that’s there are not patient friendly, just seen to be there for a check. When it’s time for discharge the doctor put in for your discharged early in the …
In mid September I started to have breathing problems, I went to fmh after all my test they let me go home with antibiotics but I still couldn’t breathe and all my covid test came back negative so I went back one of the nurses laughed at me …
I unfortunately have had to visit the emergency room several times over the years and I’m always surprised that it’s an emergency room. Nothing ever moves quickly and it’s almost like they could care less about your pain. …
I had my first baby here, the nurses and doctors made the whole process so smooth and kept me informed with everything. Considering my entire pregnancy, i kept overthinking and overall very scared. Thank you so much to the staff..job well done!! 🙂 I know i will forever remember that day and will eventually explain it to my son.
Wow I mean just WOW! Trying to create an account on this site is virtually impossible without 5-10 phone calls… the system is preposterous and not remotely user friendly…. embarrassing….
Went in late on a Sunday night for a sports related injury. The whole Staff for was polite, friendly, and genuinely concerned about my comfort. The only rude people I experienced, were the patients in line behind me at check-in.
I have no complaints about this ER. Just got back home from getting X-rays on my feet after a random accident at home and it was super quick. Barely waited at all and the entire thing was done in 2 hours. All the staff was super …
My wife was admitted by ambulance for a head injury. After about an hour or two I called in and was transferred three times before I could ask on an ETA for my wife being seen. …
This was by far the worst experience I have ever had at any medical facility. The staff, with the exception of my nurse, was rude & disrespectful. Upon arrival at about 8:00am there were two other people there. Despite that we were there …
I was a bit nervous about the appointment but it truly was a good experience. The staff took all the time necessary to be sure I understood and was comfortable with the outcome of the visit. They were patient and kind which I really appreciated. I’m glad I choose FMH for my health care.
Upon entering the renovated ER, there are seats that are spaced out so there is social distancing. Furthermore there is a designated location for Covid-19 separate from the other patients in the waiting room. There is hand sanitizer. It is …
First time I went there I had to take out my own IV line after I was discharged and the nurse never came to take it out. Me and my partner waited one more hour and during that time we asked several nurses and techs to come in and take it …
Please Please don’t take yourself or a member to FMH Please. I took my niece there after she received a call from her doctor telling her to go to the ER after the Doctor received the results from her CS she had done at 1:00pm today. The …
A bunch of crooks. I don’t mind waiting, its the nature of a hospital. I came for a covid test per my dr’s instructions before an urgent procedure and I was charged over $1700 for the covid test which did not include the cost of my …
Billing system is the worst. There’s no online statement history or digital itemized statements, and there’s no direct phone number or email address of the personnel you get referred to, to handle problems efficiently. If you don’t save every piece of paper they snail mail to you, you’re screwed.
So my Mother had a mini stroke and was transferred to the observation floor. Everyone working on that floor was excellent! They were so nice and comforting to my Mom. But one stood out to us, Teresa. This woman was amazing. She went above …
Worst hospital ever don’t waste your time. Came in with severe pain and bleeding from a miscarriage & waited for 30min before I couldn’t take the pain anymore & walked out. I had to force myself to drive to another hospital.
I had to bring my baby to the ED and we had the greatest experience despite the circumstances. Dr Sundel was born to be a peds doctor. He was so calm and really listened. The staff treated my little one like she was their own. I left …
I had a nurse with the name heather that constantly asked me if I had an ED. After repeatedly telling her no she continued to laugh at me and make fun of my body. She was not concerned for me, she was blandly rude. You would think spending …
Went to emergency room and offered my insurance details. Staff said it was fine and I find a year later they were just lazy and decided to put down that I would pay out of pocket. Call the hospital who refuse to take responsibility. Hoping …
My son needed stitches. It’s been 3 hours and we still haven’t seen a doctor. When I asked how much longer was told “oh I don’t know we’re busy” One would think that you would get out the little things out the way like stitches, so another child could have a bed. But I guess common sense is what they lack here.
Horrible experience every time. It takes forever to be seen regardless of situation. Constantly building new buildings and cut corners on staff. They consistently under staff their hospital and offices. Already a shortage of qualified …
I don’t understand all the negative reviews about this place. My wife has delivered both of our children here and the staff are some of the most pleasant people I’ve ever been around. Every single one of them. The upbeat positive attitude of all is contagious and this place is so comfortable. Can’t recommend enough.
Terrible experience, I fainted at home and I had covid,,,not knowi.g until I went to hospital,,great,, I was on a bed in the hallway for 5 hours,,,,after I got a covid test they tried to do 2 more,,if I have covid why put me 3 freet from …
I was in a car accident and went to Frederick ER to get checked out. The waiting room had no social distancing in place and it was packed. The waiting room was old and dingy looking. I stood waiting for about 30 minutes to try and stay a …
Kept me against my will for over a week allegedly because someone told them that I was going to kill myself. They never told me who. I was bullied by one nurse in particular and denied an attorney and threatened that if I didn’t take medication I wouldn’t be allowed to leave!!!
Checked in at 7pm, with active bleeding and pain. Now past midnight and still waiting to be seen. There were two incidents were cops were called and one person arrested. A bunch of homeless people sleeping on chairs and starting problems. …
Absolutely the worst hospital. They must hire every nurse that Hates people. Go in with a kidney stone nurses look at you and almost laugh. You beg and scream in pain they call security on you. I’ve had 4 experience with this. Call patient …
I gave birth to my first baby in this hospital and I have to say the nurses and doctors here were amazing and really helpful! I had a great experience but on top of that, 3 weeks later I ended up here again. They found out I needed surgery …
This hospital is terrible. Do not waste your time here. I was transported here by ambulance from a MVA. From the start, RN Laura had an attitude. She was complaining of the computers not working and the influx of patients that had just came …
I went there with a horrible headache , stiff neck and left side pain. I waited for 4 hours to take me inside an ER room to wait for another 2 hours to be by a physician assistant. My blood pressure was high and they didn’t say anything to …
This hospital is the absolute worse!!! I’ve been here in the ER for over 3 1/2 hours. There are some people that have been here since 2pm and 3pm and have yet to be seen. The waiting area is crowded, apparently there are no beds …
The reviews speak for themselves. ER is a mess. Nurses try hard and Dr Ibe is wonderful. However the rest seems to stem from poor management, communication, and many other factors that make this hospital so disappointing. Save your self the headache, time, frustration if you have the option and go to another hospital.
Both my husband and I were there w/COVID. We were treated well. The staff was great. Rooms were clean. The only complaint is the food. They could do better with the food selections and portion size. My husband was there on Christmas day, …
Worst ER ever, unless you are taken there in an ambulance do not bother going on your own. I waited for more than 4 hours falling asleep and waking up on my chair in the waiting room with a belly pain to realize that they don’t care and …
Very disappointed with our initial visit. Took our 18 year old daughter in for severe abdominal pain that had been going on for a week. They would not allow me back to be with her due to them deciding she did not warrant a bed and because …
You can change the name but they will never change the reputation. Worst hospital ever !!! Sat in the waiting room for almost 4 hours with Bronchitis struggling to breathe between coughing all because they have the worst covid procedures in …
The way the staff (from the security guards to the nurses) treat people is truly sad. You should feel safe going into a hospital but not here. Do not bring your kids here, do not give birth here. 0/10, I do not recommend.
What a horrible place that they stick a 77 year old woman who was in a car accident in the triage hall for over 5 hours. She had to sit alone due to crowding and was unable to eat or drink. Shame shame on you!!!! I understand the crisis …
The Purple Zone is filled with absolutely incompetent, arrogant, narrow-minded, and oblivious people. Don’t bother telling them what’s actually happening at home – all they care about is their professional ego’s.
Anything linked or related to Frederick Memorial Hospital/Frederick Health Systems is poor quality service and unprofessional. My previous statement is based on past experiences with their facilities. My husband and I took our son to the ER …
My 99 year old Dad was finally admitted to the hospital at 11:30 pm after waiting in the ER 10 hours with pneumonia. His telephone does not work in his room,’ I cannot visit due to restrictions. We have not received any updates on his …
My husband had a painful abscess in a delicate place and our PCP would not intervene so they sent us to FHH ER. We were admitted immediately, didn’t even sit in the waiting area. Within 4 hrs of arrival we were headed home after bloodwork, …
I went to the hospital for chest pain around 5 in the morning stating to the doctor that my chest felt really tight and I couldn’t breathe normally, As I was moved from triage to a ER bed they refused to give me pain medication saying that …
I literally cannot say enough about this hospital. I went to the ER and the staff was nothing but kind, efficient, and made me feel so at ease. They treated me like I was a family member going to the hospital, was extremely kind and caring, …
The person I brought in was waiting in triage for 12 hours for chest pains and blood pressure high enough that they were at risk for a stroke or heart attack. I was told that they would be seen shortly every 20 minutes, but it took over 12 …
The Emergency Room has gone downhill. The wait time is absurd. I know the emergency room has expanded and more beds are there. I see a lot of empty rooms and people in waiting room waiting for a room. I had to go to ER after a very …
They let my wife and our 10 year old which had a concussion and was not speaking well when they got there sit for 5 hours in a patient room without seeing a doctor. Then when a nurse finally came by she gave them attitude and no apologies.
Used to like this hospital but after 6.5 hours with acute appendicitis still waiting to get out of the waiting room. Had a ct done told they’d get the results in thirty minutes waited 1.5 hours before I tracked a nurse down to find out results. They need to staff the ER better and communicate better.
AVOID AT ALL COST!!! This hospital is incompetent, does not care and will let you DIE!!! I brought my father to this ER with severe stomach pain & digestive issues. Not only did we have to wait hours to be initially seen but my father was …
The Frederick community should be embarrassed to have a hospital like this. This hospital sucks. I would not take a pet there. Nurses are rude, mental health is a complete joke. They don’t listen to families. I would not be surprised if …
Impossible to make an appointment at, doctors do not recognize long term patients, prescriptions are routinely not submitted to be filled. The hospital surgical team is sub-par at best. The only good parts of FMH are their nurses and location. You’d be better off driving to Baltimore/county for pretty much any ailment you have.
I went to ER in 2020 as I had some emergency. It was not crowded in the waiting room so they did the paperwork and got me in quickly. This was the only good part but after they assigned me a ER bed, I had to wait for appx. 3 hour. When I …
My husband came in by ambulance. His blood sugar was low. We got here 615. They got bloodwork by 7. we stayed in ER until 1030. Then we moved to room to see dr? Another 3 hours? This is absolutely ridilous.
I just had my little prince Malachi today through c section . I like this hospital better Then shady grave. Thanks to RN Meredith,heather kicharma,danell,carlie,and Beth. I wouldn’t have believed there was a shortage of nurses at this …
I have a young man 20 years old I’ve been having chest pain note that he’s not trying to go there just for fun he just wanted his pain to stop. We go there at 2:30 in the morning get out at 7:30 not even seen even though we checked in. …
I was there from 12-17-2021 until 12-31-2021 I had the best service and everyone there was so great to me and the staff were great I had Covid Pneumonia and since I am one of the most famous people in Frederick Maryland I wouldn’t be alive …
I’ve lived all across the country, as well as overseas, and this is by far the worst hospital I’ve ever been to in my life. My experience in the ED was unbelievable. I’m understanding of the extended wait time because we are in the middle …
This is the worst hospital I have ever communicated with about my Family member that was an inpatient. There were 3 medication errors. No coordination of care between doctors. My family member was 87 and needed help understanding what was …
Had me waiting 4 hours for absolutely nothing! Never called me back, I ended up leaving, apparently getting into a major car accident isn’t important enough for them, DO NOT GO HERE
Where to start? Awful awful service. No care for the amount of pain l was in. Withheld food and drink for 24 hours in case l needed surgery, recieved no fluids. When they discharged me without surgery l thought l might pass out in the …
I’m Brazilian and this place reminds me of the worst public hospitals in my country: overcrowding, neglect of patients, lack of doctors and indifference. I was very disappointed.
I delivered my baby here and had a great experience! The nurses who took care of me went above and beyond. I had a bad reaction to the anesthesia and was nauseous and vomiting everywhere. Then theY had me on some medicine to stop the …
I don’t write reviews, but I had to for this one. This is absolutely the worst hospital I have ever been to, and it’s really not even close. I was referred here by an urgent care for a serious issue, and waited for over 5 hours before …
I waited 5 hours to get an x-ray scan, saying I had nothing. Ngl, I should have left sooner. It’s about to be midnight on a school day. I came in because of a ligament popping out of my knee. They put me with a pediatric doctor instead of …
No Stars but wouldn’t let me comment without.
Worst ER ever. I told myself not to go but pain was too much. Waited six hours did not see anyone. I couldn’t take the pain anymore sitting in the ER. I told …
My 2 year old son has a heart condition and we have had two emergency situations where we took our son to Frederick memorial. Both times we took him the staff was amazing! Most recently when I took my son and the security guard got me a …
This is the most ridiculous hospital I’ve EVER been too, at least when it was fmh the pediatrics didn’t seem so bad. this is by far our worst experience hours and hours of waiting because there’s no rooms open but the drs and nursing staff …
I recently went to Frederick Health Hospital for abdominal pain and was diagnosed with gallstones. The emergency room staff and radiology department were fantastic! I was referred to Dr. Zappas who later operated on me about 3 weeks …
This is by far the worst hospital experience I had in my life. My son is in the nicu and I haven’t been able to talk to his doctor in days to get a update on my son. They took 2 days after he was born to do his Circumcision. This place is a …
I can here for shortness of breath, chest pain, and extreme fatigue and they told me all I had was a cold and sent me out, went to urgent care days before before they told me to get labs done for anemia, PCP confirmed I had anemia, what bother me is that Fmh didn’t even check my iron levels, I was under impression they did,
I had a recent visit to Frederick Health and I found the entire staff to be extremely supportive and professional. The nursing staff and doctors were outstanding and provided excellent care!
Whatever medical issues you have Frederick Hospital ER is the worst emergency department I have ever been to. I would be dead if it wasn’t for me demanding tests and demanding further investigation of my intestinal blockage. The female ER …
So sad the medical care offered in Frederick. Only hospital I’ve ever been afraid to ask a question because the staff is so nasty. My husband put all his faith in this place and they are really letting him down. Shame for him and shame for the people of Frederick since this is the only choice.
Patrick Hospital has a horrible reputation for a reason and the three different times I’ve had to go there as it had no chores it’s lived up to that bad reputation. It’s hard to believe that the second largest city in the state of Maryland has one hospital
Leaving patients for hours in severe pain is totally unacceptable. Unclean conditions are unacceptable. Staff without compassion and kindness is unacceptable. Nurses not wearing gloves unacceptable. …
Good staff once you get past the receptionists. The receptionists are not friendly at all when I went in with my husband Sunday evening. They didn’t seem like they barely had any customer service in them at all for have a easy wait room for the er. Other than that everyone was so help and kind.
Refused to take my symthoms seriously. Went in with 8/10 pain. Left with 8/10 pain. They did a single x ray and one vile of blood, waited 7 hours to be told “it’s probably anxiety” and they offered to check if I was pregnant. Excruciating …
Takes forever at the emergency room. Was here for 8 hours and they tried to do Covid test again when they had already did it and gave me results. Just takes forever and it’s kinda ridiculous.
Absolutely horrid! Went in by ambulance because my 77 year old grandmother was having symptoms of a stroke. Instead of taking her back to be seen, she was made to wait for 4+ hours while people with minor little finger injuries were seen. …
My mother in law was taken to emergency room by ambulance around 7:30 p.m.on May 14,2022.She is 82 years old.She was experiencing extreme back pain and stomach was hard.She laid in hallway in Triage from time getting there until around 4 …
Been here since 10:45 am still no doctor . My granddaughter had a seizure. And she hasn’t been seen by the Dr. She is hungry ,and tired and wants to eat. What is the problem
Would give zero stars if I could! Worst hospital in the entire area, even over Meritus which is saying something. I would not even send a dying relative here. The treatment from the staff is UNACCEPTABLE. I just overheard a staff member say …
My 3 month old was rushed through emergency at this hospital and I have nothing but praise for the staff here. They were very friendly, they assessed the situation and they were able to help my child get better. My wife and I were so very impressed.
I just gave birth to my second child and had the most WONDERFUL EXPERIENCE at Frederick Memorial Hospital. I have been hospitalized before, about 15 times over my life. After reading reviews, I was concerned but I have to emphasize how …
They wanted to find out what was wrong with me but I didn’t like coming in the ambulance they put me out in the waiting room maybe because it wasn’t that serious life threatening but I like the fact that they took the time to check me out …
Sharing our experience of having baby, i am sure step by steps are not needed but sharing if that helps anyone who wants to know ahead of time for the procedure or time it takes or things they can prepare for them. …
Unfortunately, the bad reviews are similar to my own experience. On March 28th, I was there for a extremely painful neck illness. I was there for over 7 hours and wanted to go elsewhere but the pain was too much for more travel. An hour …
Worse ER you could ever go to in your life!!!! your better off going to the vets instead as they will both see you faster and treat you better…. Unless you enjoy spending literal days!!! Waiting to be seen I suggest you find anywhere else possible.
Don’t go to this hospital if you are truly in need of medical help, you won’t receive it and you will spend multiple hours waiting for nothing. Plus it’s dirty and seems like the cleaning staff is totally non existent. I did not feel safe as I should being in a hospital
If one thing Frederick County needs is another ER. There are no sense of Emergency and you usually wait an average of 7-8 hours with your pain. If I could I would give 0 stars. …
My mother went to the ER at 7:00pm while I was still at work. I met her there at 10:45. It is now after 1AM and she has still not been seen. Completely unacceptable. I would give negative stars if I could
Everyone was very nice and professional… Social distancing was available in the waiting room. Nurses who checked my vitals were very sweet. My nurse was also very nice and explained a lot about my condition. My doctor was busy… was hoping to talk to him more but maybe he had more urgent cases in other rooms.
Went into the ER for a lower right abdomen pain with back pain (appendicitis). Took 2.5 hours to be seen the first round (questions & bloodwork). Took 7 hours to see a doctor. By the time I had my operation at 11pm my appendix ruptured. Meaning while waiting in the ER my appendix ruptured.
This doctor in the pediatrician area was unethical. I took my child there because he/she had an outbreak due to eczema . Everyone in this state acts like they don’t know what eczema is and it’s a skin condition that sometimes can get …
Absolutely horrible! No one cares about health or emergencies at all! Put all the money into making the building look better but the service is in the gutter. The hospital can’t help anyone who comes in and really needs it. I can’t express how god awful this place is.
I went to the pediatric emergency department with my newborn baby. The female doctor and the nurses were worthless. They will make things worse and cause more harm to your baby rather than solving it. Don’t visit there if you wish to protect your baby.
WHY they call EMERGENCY but I gotta wait more than 4hrs to be seen?? If people could wait, we would wait to go to see family doctor. We only go to ER because we can’t handle the pain no more, because it’s urgent, because it’s hurt …
Extremely long waits( 8/9 hours) went twice for stomach issues earlier this year- turns out I had appendicitis! Just got the surgery yesterday at a different hospital that actually ran a test on me and saw it. If they had ran a single scan …
Literally the WORSTTTTTTTTTTTT experience of my life. I got here at 730 and I’M STILL IN THE WAITING ROOM at almost 1am. The disorganization, and SERIOUS lack of communication is un freaking real. This is exactly why I should’ve never come …
Frederick Health as an organization – not necessarily the ER per se – is the WORST organization I have ever dealt with, particulary in regards to geriatric care. They DO NOT CARE if an elderly patient can’t easily drive to an office. They …
I just sat in the waiting room for 4.5 hours with a kidney stone and throwing up. I left and my daughter is taking me to Gettysburg hospital. This place is a complete joke and the triage nurses have zero bedside manner. One talks so loud and down to people like everyone is a 5 years old. I wouldn’t go there again even if I was dying.
12/20 I came here at 10:30pm and was waiting more that 6 and a half hours. People who came after me were called in with no time and was ignoring me, all the time. Felt super personal assault. People who come to ER is actually for urgent …
The care once you get there is great, however..there is huge miscommunication issues between the facility and primary care doctors. Very frustrating to make appointments. Fax number are not communicated to family practitioners. I hope these issues resolve soon. Was way better before the new buy out
Waiting times were terrible as well as getting a room. I underatand the hospital is expanding to make more room for people but you should alwaya try your best to vet people. Also doctors dont have fixed times to meet patients meaning you …
We have been in this hospital for 3 days and we still waiting for an MRI, now they said that the machine is broken, can you believe how absurd is to have just one in this hospital, I really don’t think so, honestly they should make up …
I went in to the emergency room . I was having breathing problems and my oxygen was so low. The staff in the emergency room were so great. They made me feel welcome and took great care of me. Exceptional staff. Mr. BEKAH, HUNTER, CHARLIE, …
My wife and I use the Frederick Health system and our primary care providers are absolutely amazing. However, the ER staff is horrible!!!!! Particularly the nurses and techs. …
I went to Frederick Health in June when I had Covid. I was admitted at 10 p.m. via ambulance. I sat in the waiting room until 4 a.m. despite complaining that I couldn’t breathe well and felt faint. I was taken for various tests but never …
FH has gone completely down hill. Wated in the emergency room for over 7 hours before being seen. They have one doctor and one assistant for the entire ER. They need to have more staff in there. All they think about is the holy dollar. …
Came in for severe abdominal pain. Waited for over six hours for an ultrasound. Over that period of time, I was reprimanded by the Nurse Practitioner for not calling my doctor on a Sunday to see if they could help me. As I was waiting for …
Our teenage daughter arrived via ambulance. The EMS team requested an ASL interpreter upon arrival. It was an extremely stressful situation that was met my professional and mindful EMS staff, interpreting and a 5 star pediatric nurse and …
Let’s be realistic about emergency health care. Some of the negative complaints are because these people should have been seen in urgent care. There is a serious shortage of nurses ( 100000 less than this time last year nationwide ) …
They seem to work their hardest here to kill people. My mother had a colectomy here and while the surgeon was great the aftercare was a crime. My mother was sent home from the hospital with minimal instructions before regaining bowel …
I sat in the waiting room for three hours in pain. When I finally went back the staff was great, especially the nurse. However, the amount of money charged for a 5 to 6 minute consultation from the doctor was very upsetting.
My senior citizen relative was sent by ambulance and arrived at 9:30AM with severe vomiting. We stayed in the ER Triage area until 2:00PM. In triage your only allowed 1 visitor at a time. Very limited communication just a lot of waiting. …
Frederick Health recently provided excellent care for for my dear loved one experiencing a health emergency. The Emergency Department and Operating Staff were fantastic. As was the Surgeon. The procedure was explained in great detail. The …
Absolutely unacceptable to be waiting for 8 hrs as a cardiac patient. Never in my life have I had to wait that long to be seen. Triage is important, but to make people wait an entire business day is insanity. Nurses were calling patients …
Waited 3 hours for a room and about 45 minutes after that to see a Doctor. Very reasonable wait time in my opinion. The staff was great. The doctor and the nurses listened, assessed, and helped take care of what was going on. Thank you, Frederick Health!
I wanted to share my experience today. I have a 3 year old little boy who thought it was hilarious to stick a plastic bead up his nose. From the beginning, I was treated with respect and warmth. Given that he’s my oldest and this is my …
I’ve been waiting 6 hours and I’m still waiting to be seen. Literally they have people in the waiting room with empty IVs hanging out of their arms. Crazy. I’ve never had this experience. One lady took her own IV out and just left. She was here 7 hours and wasn’t seen by a doctor.
The pediatric ER waiting room is unfortunate. There is no separate area for sick patients and the well patients that is significant. It’s a wall divider. They are very small, next to each other and concerning when you are there for an …
The staff was very polite and the entire process for my procedure was easy and fast!
Nice people but they are slow as hell. I came in at 5:30 am cause my foot is in severe pain and it is now 7:55am and still no doctor no meds or no ice pack. Come on now they need to get it together
My ID was never returned as well as my laptop charger, cell phone charger, and other personal belongings. I had to wait 5 hours to be seen for about 10 minutes, and was given one poor quality meal during the duration of my stay. Terrible experience and i hope i never have to return to this hospital again.
Used to be good, now post covid trying to milk insurance companies for repeat tests and admit u for days without care. Held hostage just going in for simple covid test and bronchitis. Not seen by a doctor in over 12 hours.
Waited in the waiting room for 3 hours and their was only 2 people ahead of me. I was in so much pain and had to leave and be seen somewhere else.
I not only received first class care but also first class customer service. I would recommend this hospital to anyone.
As I sit in the lobby here of the ER I write this review. This Hospital is horrible. At the moment I have internal bleeding and am throwing p blood. I have been sitting in the ER for 3 hours already, and vommited several times. Staff dont really give a F#^* about you. I could be dead and they still would take their time.
Okay with ER but in bed, deaf person not okay with that because of Video Remote Interpreting really POORLY service, that device should be BANNED from the hospital!!! Very, very dangerous to using Video Remote Interpreting (VRI) in Emergency …
Disorganized, did not receive results of labs, or x-ray prior to discharge, was consistantly bounced from department to department and placed on life hold the following day when I called to obtain test results. All in all, very upsetting experience. It was not always this way. Something has hanged at FMH.
Came in with fractured knee and deep wound in arm only to be checked in and left for 8hrs with no bandages no ice for my knee and a broken wheelchair till I was finally called back and treated like a animal this is the worse medical …
This hospital failed my mom today…. we will be calling Patient Relations tomorrow to ensure that no other patient gets the poor treatment as my mother did. We will do our best to ensure that future patients get the help they need.
We had professional and compassionate care during the birth of our son! The staff handled all circumstances, expected and unexpected with compassion and expertise. We had a lovely experience at FMH from admission to discharge.
This is a horrible hospital… NEVER go there for anything!!
It’s dirty, the doctors and staff are uneducated and dumb… They don’t listen …
The tech in triage was unfriendly and dismissive. She even ignored me when I asked her a question. We are sick people who are looking to feel better when we go to a hospital, not worse! …
Having just recently moved to Frederick, it is comforting to know that my new community has such an excellent hospital nearby!
Earlier this evening my mother began having trouble breathing, after having a …
Paramedics were awesome i am so grateful . But the nurses were very rude, will never choose to go to this hospital if there is any choice. I would never believe that some one who chooses to help people as there career would treat people so badly.
Great care for both my wife and me on two separate occasions. The emergency room wait was not terrible for a Saturday night, the nurses were patient, and the doctors we met spent enough time communicating with us. I think a lot of these …
Talk over you and push you to do want thay want will not let you respond. This hospital is purely for profit they will run as many tests is run as many tests as possible to create as much revenue as possible if much revenue as possible they do not care about you and your health they care is in your health they care about making money.
Frederick memorial hospital was excellent when I was admitted with a bad case of Covid 19. The nurses, aides and doctors were all so professional and caring. I never felt rushed or unattended while in their care. I feel very fortunate to have such an outstanding hospital in the Frederick MD. Area.
Frederick Memorial Hospital – here is my rundown,
Facility – Undergoing a large renovation. I’m not going to write anything down …
Not much of an ER when there’s a 5+ hour waiting. Nursing staff is nice and apologetic, but that doesn’t make it better.
a hospital that makes you wait 3+ hours in the emergency room, is ridiculous. if you are here long term, the staff is great but not in the ER department, no one lets you know what’s going on and it is filthy.
Went to the ER and waited 3hrs to be seen and I was still not seen. Nurses were rude to my family and my overall experience was very poor there
During my most recent stay I found the staff from the ER to the ward where I was placed extremely kind and caring. I received outstanding care throughout my stay there. …
When you go to the Emergency room and you have great insurance you want to have the peace of mind in knowing that you will receive GREAT care and not have to worry about unexpected costs. >:( I was told by my PCP to go to the Emergency …
Love that this group shares information. Makes it easier for everyone including myself. Wonderful doctors and staff
I refuse to ever use this hospital again. I was born in raised in this county but this hospital is the worse. Do not go here !!!
My wife and I had a terrific experience with L&D at Frederick Memorial Hospital. The staff was attentive from the moment we walked in and any time we were in need. The staff was professional and very friendly. We are happy with our choice to deliver here and highly recommend.
SLOW!!!!!! terrible terrible first and last time coming here we had an emergency and we waited 3 hrs in waiting room mmm ok yea well never again and nurse with long finger nails long hair all up on her face moving it out the way every 1 minute the only thing that was good that the doctor was friendly
These people are terrific I want to their emergency Room I didn’t have to wait they took care of Everything properly quickly amazingeverything promptly quickly amazing
If I could give zero stars I would. Everytime me or my family has come here you guys either put an Iv in wrong, to the point where it bleeds bad and you guys cant even figure out what our problem is half the time but yet my doctor could. …
My 2 yr old ended up in the ER needing stitches in his forehead. The pediatric unit is outstanding! You know they’ve done a great job when your 2 year old begs to go back to see the nurses and doctor several days later. …
We recently went into the ER room with my daughter and thankfully they were slow! We went straight back and we’re in and out in under 2 hours!!!
I showed up at 10pm on a weekday with a laceration to my thumb, that had been bleeding since 3pm. (Was on a jobsite hours away from Frederick, didn’t know the severity) …
Last Janurary 2022, my mother went to ER and next day she had room to share with other woman in separate bed. My Mother tried beeped Nurse to let her know that she need going to bathroom but the Nurse never came check on her. My Mother …
Every staff member i met was beyond nice and helpful. They went above and beyond to make sure i was ok and comfortable. I have never had a better doctor, ever. Thank God for the angels at Frederick Memorial Hospital. I truely appreciate them.
Horrible ER. Love seeing the nurse at the nurse station without a mask laughing and eating chips. My daughter asked for water…that was one hour ago and no one has come back.
3 night stay in the second floor and never once saw anyone clean up, not even the floors!!! The other patient next to me was discharge and they cleaned up the room in less than 5 minutes, never even sweeped the floors at all. Its COVID time and housekeeping didnt care to clean up or pick up trash! Not clean at all
I hate having to come to this ER, I dont understand how they can look at you and decide who gets to go back first because they are in more pain. The last time I came here and told them I was in really bad pain they blew me off for over a …
Worst hospital ever been to nobody checks on you nothing was there A hour and half No Doctor Asked any thing
I’ve been coming to this hospital for 12 years. Still is the worst hospital I’ve been to. Extremely slow. They don’t pay attention to patients even if there’s crying in agony. My mother has come here and every time we have to wait for at …
Seriously long wait times. They park you all over the halls. The staff should consider a new line of work. They are rude and inconsiderate of what is injured when parking people. PEOPLE not things here to see you. Here in a time of need. Id bleed out before returning.
I have had two deliveries and two pediatric ER experiences with Frederick Health. DO NOT go there and definitely do not take your children there.
I not only work at Frederick Hospital, but over the years have used it personally when I have had emergency situations or medical situations that needed addressed. I have always found professional, caring, compassionate and highly educated …
Has been a wonderful experience during a very personal and difficult time. Wanted to send a thank you to every member of Frederick Health.
I had my son here a few months ago and had a great experience. The labor and delivery nurses and family center nurses were wonderful! Everyone was super helpful and caring. I would definitely deliver at FMH again in the future.
Extremely poor emergency department. Husband came in with a pain level of 10 due to an infection that worsened. We waited 3 and 1/2 hours in the waiting room and he was not allowed Tylenol or Motrin for the pain. Even when placed in a room, …
I was just on the phone with a gal named Arianna, from the billing department. I just have to say that she was patient and kind and just all-around delightful. I didn’t love the answer I got but that had nothing to do with this young lady. So thank you for your professionalism and your grace.
Just had my son here. The staff was amazing, my whole visit my nurses were so kind and understanding. I felt comfortable asking questions that were kinda stupid and they took great care of me.
I was treated in the ER and held overnight for observation. The staff were very kind, professional and attentive to my needs. Although I hope my next visit isn’t anytime soon, I highly recommend Frederick Memorial Hospital.
If I could’ve chose 0 stars, I would’ve. Over and over again. Literally a HORRIBLE experience every single time I’ve gone. They treated my boyfriend and I when we were sent in by our sons pediatrician. I understand all the COVID protocols …
Lady answering phone in ER was extremely rude. She didn’t want to listen to my reason for calling… to inform them my daughter arrived by ambulance and was sitting in waiting room vomiting. Dehydration triggers her seizures and she was …
We have been sitting here going over two hours now and I’m hearing others saying they have to get up and walk around because they been here going on 4 hours, it’s going to be a long wait
I was sent to the hospital “stat” for a possible blood clot. I was treated almost immediately. Check-in went smoothly. The experience was a tad unnerving because the emergency room was FULL of sick people with masks – a sight none of us had …
They must be just keeping in the emergency room to make Money.
At any cost, please avoid. Waste hospital ever. This is not the hospital, 100% …
I have had to go to FMH’s ER department twice in the last 10 days for the same problem. Each time, I was treated with kindness, dignity, and respect. Everyone was exceptionally friendly and supportive. All of my test and CT results were …
Worst hospital i have ever been too. 6 and half hours in the ER before my wife saw the only doctor and that was after speaking with the nurse twice in two hours. She was left in a hallway on a gurney for 4 hours prior to being brought …
The staff is always pleasant an cheerful. they also are very empathetic and helpful in answering questions. my care there is always excellent.
I wish to thank all the wonderful staff for a above and beyond great stay hope the Wright people see and know how greatful i am for their care god bless all
Came into ER at 5pm Monday eve. Still sitting here at 1:45am, unseen and feel even worse then when I arrived almost 9 hr wait
If I could give this hospital “0” that would bethe most accurate rating for this hospital.
The hospitalist and general surgeons that they employee and call themselves …
Emergency department is terrible. Staff members (especially the nurses) do not care about the their patients. They are extremely slow && the lobby in the emergency department is absolutely disgusting. If you can go to another emergency hospital, I highly recommend doing so.
I was rushed there on a Sunday a little after midnight beginning of August of this year from the 911 operator my roommate was talking to have COPD never smoked my neubliizer did nothing the paramedics were wonderful all kinds of people from …
6 hour wait to see a doctor. No tests, no meds, no fluids, no bathroom break, no pain relief. Sat in waiting room 2 hrs, then er room, only seeing the nurse when we got checked in. Rang the nurse button, took 15 mins to show up. The list …
Excellent service streamlined and coordinated from the appointment setting to the checkout and next appointment. So happy to have a primary doctor’s clinic near my home and taking good care of me.
Think I caught them on a strangely empty morning so it was a breeze! I only sat for a few minutes before going to triage and every RN, PA, tech, etc that I met over my stay was very courteous and helpful. I’m extremely squeamish with …
Long wait, always. Front office staff rude, always. Only redeeming quality of this hospital is the nice doctors. Otherwise not a good culture surrounding this hospital.
I was extremely impressed with the level of care we received, and with the caliber of the doctor, nurses, aides, etc. The doctors and surgeons were very knowledgeable and thorough. Everyone was as helpful as they could be. We are very fortunate to have a hospital that provides this level of care here in frederick.
If you’re in need of ER services, you’re probably going to die in the wait room.
I had my son there at the same time a lady came in because she had her baby on the roadside there were so many news reporters there I couldn’t get any attention. One of the nurses made a comment that my husband was an ink spot because of how dark he was and made another comment about how light my baby was. Sad
Extremely horrible wait time is absolutely crazy in the ER room, I’ve been waiting here for almost 2 hours for just x-ray, this hospital needs better management team so people can get treatment right on time I can hear nurse there chitchatting laughing. Absolutely worse er room avoid this place
Took my dad to the ER AND Has NOT BE SEEN BY A DOCTOR IN OVER 7 hrs !!! Nurses don’t acknowledge you. You’re just held hostage there to make money off you!! Go elsewhere! I Want to sign him out to take him somewhere else and they won’t allow either until a doctor sees him !!! NOT OKAY.
Some of the nurses and CNAs are terrible at the family center. I had to experience that while in pain after having my baby few days ago
Thank God my baby and I are out of that place!
i had the best care ever ! this was my second admission in 7 years ,but this time was much better , they where seven years a part , huge different in service ! ER doctor Wink , nurse Kelley ,and Ashley and all the staff , big five stars ,thank you all ! keep up the good work , 5/19 /2020
We love the pediatric department, they were very patient with my little brother. They were very understanding of my mom’s concern, they sent a translator to help to explain without an issue. The doctors and students were amazing explaining and helping my little brother!
Everyone has there cell phones out texting and laughing…. truly sad… people are in alot of pain waiting for ever… has to be the slowest hosing the history of hospitals… never in my life seen such goof in my life… who is in charge …
If I could, it would be zero stars. I do not know what is going on here, but this hospital gets worse and worse every time I have to go there. My recent visit was no exception. Came in by ambulance and waited 4 hours for someone to see me. …
I was only ever in the mental health unit (I think it might be referred to as behavior health) there, but it was one of the most awful experiences of my life. I had been self harming and had just tried to commit. I had to be admitted, which …
Has been waiting forever with pain. What’s going on. Hospital has been keep expending but take more then 2 hours to take in after a sign up at front desk. And take another 5 hour to treat. Are they keeping purposely keeping in the emergency room to make Money. Really are we in a developed country. Horrible experience every time.
I had to have surgery recently at FHH. I have not been to the Frederick Health Hospital since my child was born 25 years ago. …
No communication as to when or what is next. Horrible waits. My wife sat in the hallway for two hours before getting into an emergency room, after she got out of the ambulance. Got here at 4:45 PM and it’s past 11 PM and we are still …
Had my first baby here, the nurses were responsive and super helpful! Lindsay, Elaina, Kirsten and Hannah! Just to name a few. Thank you for making me and my babygirl’s stay/experience a pleasant one.
No wonder why this hospital has very low reviews.
I took my 17 months old, her toe was bleeding, a nurse rinsed her toe, the doctor came later and looked from the distance and told us to just wash it. …
Was treated differently when I was at way station versus when I was homeless. Mental health here is terrible, good thing I’m in Montgomery County now and no longer homeless
My daughter was in a head on collision and came in by ambulance since emt thought she needed to get treatment immediately. We then waited for SIX HOURS to see a Dr. No information before that on when they would get to her. They didn’t …
You will be processed as an invoice # and not a person here. Left with spasms and in sever pain. On check in DR didn’t listen and didn’t do a thorough exam of the issue. Checked off her boxes and vanished. Never saw Dr again or at check …
Fantastic food and long-term accommodations in mental health section, as well as highly competent and friendly security. They also appear to posess ketamine. The nurses even know how to keep yandere girls away from their desired prey. This is the hospital frederick deserves!
Took my father to FMH ER at 12:05. Finally taken back at 3:30. Sat in a room for over an hour before a nurse came in. This ER is an absolute clown show. Rude staff who have no idea how to triage and manage an ER. All we heard was how busy they were, but never saw any patients being treated. Worse run facility I’ve ever seen.
Our 3rd child was born here and I got to say its the best hospital care we have received ever. From check in to check out amazing staff.
Care at FMH is hit-or-miss. The nursing staff is somewhat inattentive to the care and medication of its patients. Mistakes in giving medications to patients occur regularly. Patients have to manage their own care. Care in the ER is good but …
On May 26th I had to take my wife to the ED for chest pains. I must commend the staff for quick and proper triage, and through potential heart attack protocols. I’m new to civilian medical facilities. But I must say my wife was treated …
My boyfriend and I were at FMH for about 5 hours this morning waiting to see if a doctor could help him. His back has multiple diagnoses and his neck has been fractured. For the past two weeks, he’s been in severe pain that has kept him …
If you ever have to come to this ER, hope you dont have Laura as your RN. She is a nasty rude nurse. Tells me i should be taking 2 excedrine every 4 hours when my bottle specifically says dont take more than 2 in 24 hours. As she argues …
When I went into FMH my throat was closing up, was barely breathing and was in anaphylaxis. When I checked in they told me to wait in the waiting room, while I was struggling to breathe. They took me back to triage and decided that rather …
Worst. ER. Ever. No one here had a sense of urgency or showed any genuine concern for my daughter. From check-in to the PA (they apparently don’t have any doctors in the ER), I was completely unimpressed by everyone we came in contact …
Worst experience. Not sure why but it was 10 hours of waiting hell. Was told there was a backlog. Saw 4 people walk out.
i was taken by ambulance to ER Monday May 7 2018. The “doctor” was barely listening when he asked what was going on and about my medical history. He was staring into space the whole time. …
if you can go to any other hospital do it. will save you time money and pantience. nurses dont care about your ?. there not there for you. its just a paycheck to them . some people should not be in that field
Went with a pretty high fever, then was hooked up to an IV and left in the room for two hours for a doctor to come in, then another two hours for therm to say nothing bad just go home. This experience of inefficiency is one of many from anyone asked about their experience.
Every single staff member I came into contact with were incredibly nice and helpful my entire visit. They all took the time to be thorough and ask important questions to give me the best care. The waiting area had chairs spaced and marked for social distancing.
Would give zero stars if possible. Took my mother here for a severely swollen lip. Possible allergic reaction. Arrived at 7, was seen by triage at 8:45. Ended up leaving at 1am because no one called us back and we had no updates since triage. Next time i’ll drive to Holy Cross or Shady Grove
Worst hospital ever!!!! My husband arrived in pain and has been waiting 7 hours in the ER waiting room and they have not see him. This is ridiculous!!! This is not an Emergency room! This a dead room!!! Don’t not come here.
My wife is 14 weeks pregnant. She started bleeding in the middle of the night, heavily. We come to the emergency room where it took 10 minutes just to talk to woman in front….mind you….my wife is bleeding in the middle of the …
After seeing only three star reviews I was concerned about taking my mom here. But, at the end it all worked out well. With rising covid cases we had to wait 10 hours before she was given a room. The hospital was full and is full even from …
The nursing staff are exceptional. They’re professional, kind, caring, patient and extremely helpful. The doctors provided my treatment with skill and made sure I was aware of what procedures I was undergoing, how they would take place …
Took my mom to the e.r. because any walking causes her to not be able to breath. The first dr to come into the room said “she is breathing ok now”. I said “I know, she is sitting in a bed, if she got up and walked more than five steps she …
I visited here and was very happy with their service. Although I had to wait for about 4 hours, I understand this because I visited there without appointment. They kept telling me that they hope I would get better and made sure if I was …
On 06/03/2018 I had a complete mental break down, so on 06/04/2018 I searched for help. I went into the ER department & advised the triage that I just needed someone to talk to & some guidance. The nurses asked me if I was suicidal or …
Besides being by far the worse hospital I’ve ever been a patient of, every aspect of this place from Billing/Medical Records is horrible,, absolutely horrible. Violating a Federal law doesn’t even concern them.
Clearly, this is the worst hospital I have ever been to. My wife was 41 weeks pregnant and still couldn’t get better services from them. Procrastination, under staff, poor communication, and inhumane
My mother had many surgeries here, all have failed and she ended up going to another hospital to correct their mistakes. Not only that. the hospital did not take care of my mother, they were always late with her meds and she basically had …
This place is horrible. They are extremely slow at everything even when you can clearly see no body waiting in the ER. Got here at 5p and it’s now almost 10:30 pm and 2 people have come to see my girlfriend none of which is the doctor. We …
Most of the nurses in the emergency room area are just talking sitting around, all I hear is people’s monitors going off. When they finally do something they mess up on finding your vein for IV’s. If you request for water, pain meds OR A …
My mother died in the emergency room from a UTI. Dr. didn’t even attempt to save her as she was taking her dying breaths..she had dementia and his comment was” You know what’s ahead if I put a tube down her throat to revive her”. She was …
How is this place still open… mark my word the WHOLE emergency room will be fired… I been here 2 hours… it’s absolutely no one in the waiting room or the back… so why haven’t I seen a doctor??? I can clearly hear all the laughter …
This hospital is not good at all. They are very understaffed and some of the staff that’s there are not patient friendly, just seen to be there for a check. When it’s time for discharge the doctor put in for your discharged early in the …
Unless you are going by ambulance….don’t go. Their Emergency Department is terribly unorganized and while you’re waiting you get ZERO INFORMATION
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In mid September I started to have breathing problems, I went to fmh after all my test they let me go home with antibiotics but I still couldn’t breathe and all my covid test came back negative so I went back one of the nurses laughed at me …
I unfortunately have had to visit the emergency room several times over the years and I’m always surprised that it’s an emergency room. Nothing ever moves quickly and it’s almost like they could care less about your pain. …
I had my first baby here, the nurses and doctors made the whole process so smooth and kept me informed with everything. Considering my entire pregnancy, i kept overthinking and overall very scared. Thank you so much to the staff..job well done!! 🙂 I know i will forever remember that day and will eventually explain it to my son.
Wow I mean just WOW! Trying to create an account on this site is virtually impossible without 5-10 phone calls… the system is preposterous and not remotely user friendly…. embarrassing….
Went in late on a Sunday night for a sports related injury. The whole Staff for was polite, friendly, and genuinely concerned about my comfort. The only rude people I experienced, were the patients in line behind me at check-in.
I have no complaints about this ER. Just got back home from getting X-rays on my feet after a random accident at home and it was super quick. Barely waited at all and the entire thing was done in 2 hours. All the staff was super …
My wife was admitted by ambulance for a head injury. After about an hour or two I called in and was transferred three times before I could ask on an ETA for my wife being seen. …
This was by far the worst experience I have ever had at any medical facility. The staff, with the exception of my nurse, was rude & disrespectful. Upon arrival at about 8:00am there were two other people there. Despite that we were there …
I was a bit nervous about the appointment but it truly was a good experience. The staff took all the time necessary to be sure I understood and was comfortable with the outcome of the visit. They were patient and kind which I really appreciated. I’m glad I choose FMH for my health care.
Upon entering the renovated ER, there are seats that are spaced out so there is social distancing. Furthermore there is a designated location for Covid-19 separate from the other patients in the waiting room. There is hand sanitizer. It is …
First time I went there I had to take out my own IV line after I was discharged and the nurse never came to take it out. Me and my partner waited one more hour and during that time we asked several nurses and techs to come in and take it …
Please Please don’t take yourself or a member to FMH Please. I took my niece there after she received a call from her doctor telling her to go to the ER after the Doctor received the results from her CS she had done at 1:00pm today. The …
A bunch of crooks. I don’t mind waiting, its the nature of a hospital. I came for a covid test per my dr’s instructions before an urgent procedure and I was charged over $1700 for the covid test which did not include the cost of my …
A family member has had 2 hospital stays in December 2021 and February 2022.
I have received bills from ” Sound Physicians” for hospital service. …
Billing system is the worst. There’s no online statement history or digital itemized statements, and there’s no direct phone number or email address of the personnel you get referred to, to handle problems efficiently. If you don’t save every piece of paper they snail mail to you, you’re screwed.
So my Mother had a mini stroke and was transferred to the observation floor. Everyone working on that floor was excellent! They were so nice and comforting to my Mom. But one stood out to us, Teresa. This woman was amazing. She went above …
Not a great sign that my dads RN was using the N word… shame on you kari thacker!
Worst hospital ever don’t waste your time. Came in with severe pain and bleeding from a miscarriage & waited for 30min before I couldn’t take the pain anymore & walked out. I had to force myself to drive to another hospital.
I had to bring my baby to the ED and we had the greatest experience despite the circumstances. Dr Sundel was born to be a peds doctor. He was so calm and really listened. The staff treated my little one like she was their own. I left …
OUR three lovely daughters needed to be seen by Dr. Lam.
Dr. Lam was/is amazing. …
Work environment is trash! and hospital nurses are very disrespectful and racist.
I had a nurse with the name heather that constantly asked me if I had an ED. After repeatedly telling her no she continued to laugh at me and make fun of my body. She was not concerned for me, she was blandly rude. You would think spending …
Went to emergency room and offered my insurance details. Staff said it was fine and I find a year later they were just lazy and decided to put down that I would pay out of pocket. Call the hospital who refuse to take responsibility. Hoping …
I don’t understand all the negative reviews. Everyone who I interacted with were great. Especially MJ and Dr Danielle. Hope I spelled your name right!
My son needed stitches. It’s been 3 hours and we still haven’t seen a doctor. When I asked how much longer was told “oh I don’t know we’re busy” One would think that you would get out the little things out the way like stitches, so another child could have a bed. But I guess common sense is what they lack here.
Horrible experience every time. It takes forever to be seen regardless of situation. Constantly building new buildings and cut corners on staff. They consistently under staff their hospital and offices. Already a shortage of qualified …
I don’t understand all the negative reviews about this place. My wife has delivered both of our children here and the staff are some of the most pleasant people I’ve ever been around. Every single one of them. The upbeat positive attitude of all is contagious and this place is so comfortable. Can’t recommend enough.
Terrible experience, I fainted at home and I had covid,,,not knowi.g until I went to hospital,,great,, I was on a bed in the hallway for 5 hours,,,,after I got a covid test they tried to do 2 more,,if I have covid why put me 3 freet from …
I was in a car accident and went to Frederick ER to get checked out. The waiting room had no social distancing in place and it was packed. The waiting room was old and dingy looking. I stood waiting for about 30 minutes to try and stay a …
Kept me against my will for over a week allegedly because someone told them that I was going to kill myself. They never told me who. I was bullied by one nurse in particular and denied an attorney and threatened that if I didn’t take medication I wouldn’t be allowed to leave!!!
Checked in at 7pm, with active bleeding and pain. Now past midnight and still waiting to be seen. There were two incidents were cops were called and one person arrested. A bunch of homeless people sleeping on chairs and starting problems. …
Amazing every body smile when you enter the facility. Thank you all staff
Absolutely the worst hospital. They must hire every nurse that Hates people. Go in with a kidney stone nurses look at you and almost laugh. You beg and scream in pain they call security on you. I’ve had 4 experience with this. Call patient …
Worst hospital ever! Staff is so rude I understand there is a wait ( which is about 6 hours) but no need to be rude
I gave birth to my first baby in this hospital and I have to say the nurses and doctors here were amazing and really helpful! I had a great experience but on top of that, 3 weeks later I ended up here again. They found out I needed surgery …
This hospital is terrible. Do not waste your time here. I was transported here by ambulance from a MVA. From the start, RN Laura had an attitude. She was complaining of the computers not working and the influx of patients that had just came …
I went there with a horrible headache , stiff neck and left side pain. I waited for 4 hours to take me inside an ER room to wait for another 2 hours to be by a physician assistant. My blood pressure was high and they didn’t say anything to …
This hospital is the absolute worse!!! I’ve been here in the ER for over 3 1/2 hours. There are some people that have been here since 2pm and 3pm and have yet to be seen. The waiting area is crowded, apparently there are no beds …
It is amusing to me how many PcP, Medexpress, and Urgentcare press going to E.R.. …
The reviews speak for themselves. ER is a mess. Nurses try hard and Dr Ibe is wonderful. However the rest seems to stem from poor management, communication, and many other factors that make this hospital so disappointing. Save your self the headache, time, frustration if you have the option and go to another hospital.
Both my husband and I were there w/COVID. We were treated well. The staff was great. Rooms were clean. The only complaint is the food. They could do better with the food selections and portion size. My husband was there on Christmas day, …
Worst ER ever, unless you are taken there in an ambulance do not bother going on your own. I waited for more than 4 hours falling asleep and waking up on my chair in the waiting room with a belly pain to realize that they don’t care and …
Very disappointed with our initial visit. Took our 18 year old daughter in for severe abdominal pain that had been going on for a week. They would not allow me back to be with her due to them deciding she did not warrant a bed and because …
You can change the name but they will never change the reputation. Worst hospital ever !!! Sat in the waiting room for almost 4 hours with Bronchitis struggling to breathe between coughing all because they have the worst covid procedures in …
The way the staff (from the security guards to the nurses) treat people is truly sad. You should feel safe going into a hospital but not here. Do not bring your kids here, do not give birth here. 0/10, I do not recommend.
What a horrible place that they stick a 77 year old woman who was in a car accident in the triage hall for over 5 hours. She had to sit alone due to crowding and was unable to eat or drink. Shame shame on you!!!! I understand the crisis …
The Purple Zone is filled with absolutely incompetent, arrogant, narrow-minded, and oblivious people. Don’t bother telling them what’s actually happening at home – all they care about is their professional ego’s.
Anything linked or related to Frederick Memorial Hospital/Frederick Health Systems is poor quality service and unprofessional. My previous statement is based on past experiences with their facilities. My husband and I took our son to the ER …
My 99 year old Dad was finally admitted to the hospital at 11:30 pm after waiting in the ER 10 hours with pneumonia. His telephone does not work in his room,’ I cannot visit due to restrictions. We have not received any updates on his …
My husband had a painful abscess in a delicate place and our PCP would not intervene so they sent us to FHH ER. We were admitted immediately, didn’t even sit in the waiting area. Within 4 hrs of arrival we were headed home after bloodwork, …
I went to the hospital for chest pain around 5 in the morning stating to the doctor that my chest felt really tight and I couldn’t breathe normally, As I was moved from triage to a ER bed they refused to give me pain medication saying that …
I literally cannot say enough about this hospital. I went to the ER and the staff was nothing but kind, efficient, and made me feel so at ease. They treated me like I was a family member going to the hospital, was extremely kind and caring, …
The person I brought in was waiting in triage for 12 hours for chest pains and blood pressure high enough that they were at risk for a stroke or heart attack. I was told that they would be seen shortly every 20 minutes, but it took over 12 …
The Emergency Room has gone downhill. The wait time is absurd. I know the emergency room has expanded and more beds are there. I see a lot of empty rooms and people in waiting room waiting for a room. I had to go to ER after a very …
They let my wife and our 10 year old which had a concussion and was not speaking well when they got there sit for 5 hours in a patient room without seeing a doctor. Then when a nurse finally came by she gave them attitude and no apologies.
Used to like this hospital but after 6.5 hours with acute appendicitis still waiting to get out of the waiting room. Had a ct done told they’d get the results in thirty minutes waited 1.5 hours before I tracked a nurse down to find out results. They need to staff the ER better and communicate better.
AVOID AT ALL COST!!! This hospital is incompetent, does not care and will let you DIE!!! I brought my father to this ER with severe stomach pain & digestive issues. Not only did we have to wait hours to be initially seen but my father was …
The Frederick community should be embarrassed to have a hospital like this. This hospital sucks. I would not take a pet there. Nurses are rude, mental health is a complete joke. They don’t listen to families. I would not be surprised if …
Impossible to make an appointment at, doctors do not recognize long term patients, prescriptions are routinely not submitted to be filled. The hospital surgical team is sub-par at best. The only good parts of FMH are their nurses and location. You’d be better off driving to Baltimore/county for pretty much any ailment you have.
I went to ER in 2020 as I had some emergency. It was not crowded in the waiting room so they did the paperwork and got me in quickly. This was the only good part but after they assigned me a ER bed, I had to wait for appx. 3 hour. When I …
My husband came in by ambulance. His blood sugar was low. We got here 615. They got bloodwork by 7. we stayed in ER until 1030. Then we moved to room to see dr? Another 3 hours? This is absolutely ridilous.
I just had my little prince Malachi today through c section . I like this hospital better Then shady grave. Thanks to RN Meredith,heather kicharma,danell,carlie,and Beth. I wouldn’t have believed there was a shortage of nurses at this …
I have a young man 20 years old I’ve been having chest pain note that he’s not trying to go there just for fun he just wanted his pain to stop. We go there at 2:30 in the morning get out at 7:30 not even seen even though we checked in. …
I was there from 12-17-2021 until 12-31-2021 I had the best service and everyone there was so great to me and the staff were great I had Covid Pneumonia and since I am one of the most famous people in Frederick Maryland I wouldn’t be alive …
I’ve lived all across the country, as well as overseas, and this is by far the worst hospital I’ve ever been to in my life. My experience in the ED was unbelievable. I’m understanding of the extended wait time because we are in the middle …
This is the worst hospital I have ever communicated with about my Family member that was an inpatient. There were 3 medication errors. No coordination of care between doctors. My family member was 87 and needed help understanding what was …
No star
Very bad
I am waiting every time more than 5 hours …
Had me waiting 4 hours for absolutely nothing! Never called me back, I ended up leaving, apparently getting into a major car accident isn’t important enough for them, DO NOT GO HERE
Where to start? Awful awful service. No care for the amount of pain l was in. Withheld food and drink for 24 hours in case l needed surgery, recieved no fluids. When they discharged me without surgery l thought l might pass out in the …
I’m Brazilian and this place reminds me of the worst public hospitals in my country: overcrowding, neglect of patients, lack of doctors and indifference. I was very disappointed.
I delivered my baby here and had a great experience! The nurses who took care of me went above and beyond. I had a bad reaction to the anesthesia and was nauseous and vomiting everywhere. Then theY had me on some medicine to stop the …
I don’t write reviews, but I had to for this one. This is absolutely the worst hospital I have ever been to, and it’s really not even close. I was referred here by an urgent care for a serious issue, and waited for over 5 hours before …
I waited 5 hours to get an x-ray scan, saying I had nothing. Ngl, I should have left sooner. It’s about to be midnight on a school day. I came in because of a ligament popping out of my knee. They put me with a pediatric doctor instead of …
No Stars but wouldn’t let me comment without.
Worst ER ever. I told myself not to go but pain was too much. Waited six hours did not see anyone. I couldn’t take the pain anymore sitting in the ER. I told …
My 2 year old son has a heart condition and we have had two emergency situations where we took our son to Frederick memorial. Both times we took him the staff was amazing! Most recently when I took my son and the security guard got me a …
This is the most ridiculous hospital I’ve EVER been too, at least when it was fmh the pediatrics didn’t seem so bad. this is by far our worst experience hours and hours of waiting because there’s no rooms open but the drs and nursing staff …
I recently went to Frederick Health Hospital for abdominal pain and was diagnosed with gallstones. The emergency room staff and radiology department were fantastic! I was referred to Dr. Zappas who later operated on me about 3 weeks …
This is by far the worst hospital experience I had in my life. My son is in the nicu and I haven’t been able to talk to his doctor in days to get a update on my son. They took 2 days after he was born to do his Circumcision. This place is a …
I can here for shortness of breath, chest pain, and extreme fatigue and they told me all I had was a cold and sent me out, went to urgent care days before before they told me to get labs done for anemia, PCP confirmed I had anemia, what bother me is that Fmh didn’t even check my iron levels, I was under impression they did,
I had a recent visit to Frederick Health and I found the entire staff to be extremely supportive and professional. The nursing staff and doctors were outstanding and provided excellent care!
Whatever medical issues you have Frederick Hospital ER is the worst emergency department I have ever been to. I would be dead if it wasn’t for me demanding tests and demanding further investigation of my intestinal blockage. The female ER …
So sad the medical care offered in Frederick. Only hospital I’ve ever been afraid to ask a question because the staff is so nasty. My husband put all his faith in this place and they are really letting him down. Shame for him and shame for the people of Frederick since this is the only choice.
Patrick Hospital has a horrible reputation for a reason and the three different times I’ve had to go there as it had no chores it’s lived up to that bad reputation. It’s hard to believe that the second largest city in the state of Maryland has one hospital
Leaving patients for hours in severe pain is totally unacceptable. Unclean conditions are unacceptable. Staff without compassion and kindness is unacceptable. Nurses not wearing gloves unacceptable. …
Good staff once you get past the receptionists. The receptionists are not friendly at all when I went in with my husband Sunday evening. They didn’t seem like they barely had any customer service in them at all for have a easy wait room for the er. Other than that everyone was so help and kind.
Refused to take my symthoms seriously. Went in with 8/10 pain. Left with 8/10 pain. They did a single x ray and one vile of blood, waited 7 hours to be told “it’s probably anxiety” and they offered to check if I was pregnant. Excruciating …
The emergency room is too full, and took hours to see a doctor, but after you enter the hospital the service is pretty good.
Takes forever at the emergency room. Was here for 8 hours and they tried to do Covid test again when they had already did it and gave me results. Just takes forever and it’s kinda ridiculous.
Absolutely horrid! Went in by ambulance because my 77 year old grandmother was having symptoms of a stroke. Instead of taking her back to be seen, she was made to wait for 4+ hours while people with minor little finger injuries were seen. …
My mother in law was taken to emergency room by ambulance around 7:30 p.m.on May 14,2022.She is 82 years old.She was experiencing extreme back pain and stomach was hard.She laid in hallway in Triage from time getting there until around 4 …
Been here since 10:45 am still no doctor . My granddaughter had a seizure. And she hasn’t been seen by the Dr. She is hungry ,and tired and wants to eat. What is the problem
Would give zero stars if I could! Worst hospital in the entire area, even over Meritus which is saying something. I would not even send a dying relative here. The treatment from the staff is UNACCEPTABLE. I just overheard a staff member say …
My 3 month old was rushed through emergency at this hospital and I have nothing but praise for the staff here. They were very friendly, they assessed the situation and they were able to help my child get better. My wife and I were so very impressed.
I just gave birth to my second child and had the most WONDERFUL EXPERIENCE at Frederick Memorial Hospital. I have been hospitalized before, about 15 times over my life. After reading reviews, I was concerned but I have to emphasize how …
They wanted to find out what was wrong with me but I didn’t like coming in the ambulance they put me out in the waiting room maybe because it wasn’t that serious life threatening but I like the fact that they took the time to check me out …
Sharing our experience of having baby, i am sure step by steps are not needed but sharing if that helps anyone who wants to know ahead of time for the procedure or time it takes or things they can prepare for them. …
Unfortunately, the bad reviews are similar to my own experience. On March 28th, I was there for a extremely painful neck illness. I was there for over 7 hours and wanted to go elsewhere but the pain was too much for more travel. An hour …
We had a wonderful experience there with the birth of our son.
Worse ER you could ever go to in your life!!!! your better off going to the vets instead as they will both see you faster and treat you better…. Unless you enjoy spending literal days!!! Waiting to be seen I suggest you find anywhere else possible.
Don’t go to this hospital if you are truly in need of medical help, you won’t receive it and you will spend multiple hours waiting for nothing. Plus it’s dirty and seems like the cleaning staff is totally non existent. I did not feel safe as I should being in a hospital
If one thing Frederick County needs is another ER. There are no sense of Emergency and you usually wait an average of 7-8 hours with your pain. If I could I would give 0 stars. …
My mother went to the ER at 7:00pm while I was still at work. I met her there at 10:45. It is now after 1AM and she has still not been seen. Completely unacceptable. I would give negative stars if I could
Everyone was very nice and professional… Social distancing was available in the waiting room. Nurses who checked my vitals were very sweet. My nurse was also very nice and explained a lot about my condition. My doctor was busy… was hoping to talk to him more but maybe he had more urgent cases in other rooms.
Went into the ER for a lower right abdomen pain with back pain (appendicitis). Took 2.5 hours to be seen the first round (questions & bloodwork). Took 7 hours to see a doctor. By the time I had my operation at 11pm my appendix ruptured. Meaning while waiting in the ER my appendix ruptured.
This doctor in the pediatrician area was unethical. I took my child there because he/she had an outbreak due to eczema . Everyone in this state acts like they don’t know what eczema is and it’s a skin condition that sometimes can get …
Absolutely horrible! No one cares about health or emergencies at all! Put all the money into making the building look better but the service is in the gutter. The hospital can’t help anyone who comes in and really needs it. I can’t express how god awful this place is.
I went to the pediatric emergency department with my newborn baby. The female doctor and the nurses were worthless. They will make things worse and cause more harm to your baby rather than solving it. Don’t visit there if you wish to protect your baby.
WHY they call EMERGENCY but I gotta wait more than 4hrs to be seen?? If people could wait, we would wait to go to see family doctor. We only go to ER because we can’t handle the pain no more, because it’s urgent, because it’s hurt …
Extremely long waits( 8/9 hours) went twice for stomach issues earlier this year- turns out I had appendicitis! Just got the surgery yesterday at a different hospital that actually ran a test on me and saw it. If they had ran a single scan …
Literally the WORSTTTTTTTTTTTT experience of my life. I got here at 730 and I’M STILL IN THE WAITING ROOM at almost 1am. The disorganization, and SERIOUS lack of communication is un freaking real. This is exactly why I should’ve never come …
Frederick Health as an organization – not necessarily the ER per se – is the WORST organization I have ever dealt with, particulary in regards to geriatric care. They DO NOT CARE if an elderly patient can’t easily drive to an office. They …
I just sat in the waiting room for 4.5 hours with a kidney stone and throwing up. I left and my daughter is taking me to Gettysburg hospital. This place is a complete joke and the triage nurses have zero bedside manner. One talks so loud and down to people like everyone is a 5 years old. I wouldn’t go there again even if I was dying.
RACISM!
Horrible experience
with MOORE DYE, SHERI N …
12/20 I came here at 10:30pm and was waiting more that 6 and a half hours. People who came after me were called in with no time and was ignoring me, all the time. Felt super personal assault. People who come to ER is actually for urgent …
The care once you get there is great, however..there is huge miscommunication issues between the facility and primary care doctors. Very frustrating to make appointments. Fax number are not communicated to family practitioners. I hope these issues resolve soon. Was way better before the new buy out
Waiting times were terrible as well as getting a room. I underatand the hospital is expanding to make more room for people but you should alwaya try your best to vet people. Also doctors dont have fixed times to meet patients meaning you …
We have been in this hospital for 3 days and we still waiting for an MRI, now they said that the machine is broken, can you believe how absurd is to have just one in this hospital, I really don’t think so, honestly they should make up …
I went in to the emergency room . I was having breathing problems and my oxygen was so low. The staff in the emergency room were so great. They made me feel welcome and took great care of me. Exceptional staff. Mr. BEKAH, HUNTER, CHARLIE, …
My wife and I use the Frederick Health system and our primary care providers are absolutely amazing. However, the ER staff is horrible!!!!! Particularly the nurses and techs. …
I went to Frederick Health in June when I had Covid. I was admitted at 10 p.m. via ambulance. I sat in the waiting room until 4 a.m. despite complaining that I couldn’t breathe well and felt faint. I was taken for various tests but never …
FH has gone completely down hill. Wated in the emergency room for over 7 hours before being seen. They have one doctor and one assistant for the entire ER. They need to have more staff in there. All they think about is the holy dollar. …
Came in for severe abdominal pain. Waited for over six hours for an ultrasound. Over that period of time, I was reprimanded by the Nurse Practitioner for not calling my doctor on a Sunday to see if they could help me. As I was waiting for …
Our teenage daughter arrived via ambulance. The EMS team requested an ASL interpreter upon arrival. It was an extremely stressful situation that was met my professional and mindful EMS staff, interpreting and a 5 star pediatric nurse and …
Let’s be realistic about emergency health care. Some of the negative complaints are because these people should have been seen in urgent care. There is a serious shortage of nurses ( 100000 less than this time last year nationwide ) …
They seem to work their hardest here to kill people. My mother had a colectomy here and while the surgeon was great the aftercare was a crime. My mother was sent home from the hospital with minimal instructions before regaining bowel …
I sat in the waiting room for three hours in pain. When I finally went back the staff was great, especially the nurse. However, the amount of money charged for a 5 to 6 minute consultation from the doctor was very upsetting.
My senior citizen relative was sent by ambulance and arrived at 9:30AM with severe vomiting. We stayed in the ER Triage area until 2:00PM. In triage your only allowed 1 visitor at a time. Very limited communication just a lot of waiting. …
Frederick Health recently provided excellent care for for my dear loved one experiencing a health emergency. The Emergency Department and Operating Staff were fantastic. As was the Surgeon. The procedure was explained in great detail. The …
Absolutely unacceptable to be waiting for 8 hrs as a cardiac patient. Never in my life have I had to wait that long to be seen. Triage is important, but to make people wait an entire business day is insanity. Nurses were calling patients …
Waited 3 hours for a room and about 45 minutes after that to see a Doctor. Very reasonable wait time in my opinion. The staff was great. The doctor and the nurses listened, assessed, and helped take care of what was going on. Thank you, Frederick Health!
I wanted to share my experience today. I have a 3 year old little boy who thought it was hilarious to stick a plastic bead up his nose. From the beginning, I was treated with respect and warmth. Given that he’s my oldest and this is my …
I’ve been waiting 6 hours and I’m still waiting to be seen. Literally they have people in the waiting room with empty IVs hanging out of their arms. Crazy. I’ve never had this experience. One lady took her own IV out and just left. She was here 7 hours and wasn’t seen by a doctor.