I was a customer for 20 years…. called to speak to them regarding an issue and the Woman was so RUID!!!!!! OFF to WASTE MANAGEMENT! ANd the BEAT THEIR Price !!!!!!!!!!!!!!!
They have left without picking up my garbage bags for the last few Saturdays I don’t know what is the problem here the whole block is picked up and mine is not
Customer service stinks, they sell you unlimited service and then they tell you we don’t offer that anymore. stop using your own cans. then they ask why do you have so much garbage. unreal
Please explain to truck 65 that right turn on red doesn’t mean coast through the light and cut people off. I had to slam on my brakes he was so close.around noon on the 28th
Excellent company, especially buying a property where the old owner says you have til the end of the year, so FCI made sure I had a garbage container within a few days. Thanks again FCI!!!!
Just called them to find out why the rate keeps increasing and was told that essentially they are going to increase the rate until everyone leaves the unlimited plan.
Twice this guy came and never got of his truck to get the two bags that were at the side of the trash container…..We have been with this company for 8 years and never had problem till now….I liked the other drivers better….. This driver they have now stinks….And we pay for unlimited garbage….. so figure that one out….
HORRIBLE experience with freehold cartage. I’ve been with them for around a year and a half and they are such a rude company. On multiple occasions they’ve forgotten our trash and then argued about picking it up. There have been multiple …
They are getting worse every year. They leave stuff behind ALL THE TIME. Very rough with slinging recycling cans into their dumper area. Don’t appreciate their speed driving in the neighborhood and total disrespect practically driving into you and cutting you off. Can you imagine that accident and for what …?!?! NOT HAPPY AT ALL.
This trash company is the worst in Monmouth county. Used to have them years ago but cancelled service since they would open our garbage bags and left trash behind several times (mind you it was not hazardous waste). Their garbage people …
Having our trash picked up has never been a problem after i found out there’s a $5 charge for each additional bag that does not fit in the FCI trash can. My problem was taking trash to the scale yard. Through the years I’ve been slowly …
Good luck getting a full refund when you cancel service. They will bill you a full month of service “if they don’t have at least 7 days notice of cancellation prior to the beginning of the month”. It’s only $25 they owe me but it’s the principle of the matter. So much for no contract. Find another service.
They don’t pick up if your can is overfill and lid can’t go down…..isn’t that when you need them most??
VERY UNHAPPY…also office help could not be more rude. Done with this company.
Truck stopped in front of our house (I am not a customer) he dumped the garbage in the that he had in the receptacle from the front of the truck. It blew all over the street and our front lawn and backyard. Driver got out picked up a few …
I left this company several years ago, mainly because they didn’t offer a trash can, signing up with one that did, and was slightly cheaper. Beware of low price lures. Over time, that company (with big blue cans) raised their price to more …
Recently, a competitor sent a mailer with better pricing. As loyal customer of Freehold Cartage for 20 years, I didn’t bother. Then I received an invoice with an increase of 20%. I gave Freehold Cartage the opportunity to price match …
These people are incompetent I had a dumpster and scheduled a pick up for Friday on a Monday and they never put it on the schedule. Now it sat over the weekend with it raining all weekend and when I told them that it got weighed down with …
The driver of truck 3086 needs to be fired or written up for his behavior at the loves truck stop in perrysburg Ohio on 11/11/2021. Your driver was trying to pick a fight with another driver at the truck stop and the employees of the loves. This is a unprofessional behavior and should not be tolerated.
FCI is the very best! I’ve been a customer for many years! The customer service is professional, helpful and friendly! Can’t say enough about the guys that work on the truck especially Jimmy!! Highly recommend!
This is an awful company. If you have a choice, don’t go with these guys. Routinely miss garbage pick ups, leaving garbage all over the street, and then if you call the woman at the office, she will lie or make excuses instead of helping by checking the route. Don’t use their services.
I was a loyal customer of Freehold Cartage for 20 years until I moved into a senior development that had its own pick-up. They were a great company, and I don’t think they missed a pick-up in all that 20 years. Never had a problem with …
Their website says residential trash must fit into toter. The guy who came here pulled a pet bed I threw into the container and tossed it in the street. I called and they said they pretty much only take kitchen and bath waste. That’s not …
Ive been working on my house since we bought it a decade ago. I go here to get rid of what i ripped out. It’s smart to stop & get out of your truck b4 backing in along side the dumpsters due to nails that fall out from other users including myself when unloading our trucks. Prices are reasonable.
My family has been customers for 50 years and still are. I took over the house i grew up in and have noticed a sharp decline in customer service. Trash left over in the street for me to pick back up on occasion, and garbage can, or tote …
We have used the company at least 5 times with no issues. I totally trusted them and recommended the company to my daughter this past week. What an ordeal it became! They no longer allow U Haul trucks because of some change in policy. …
Pleasant and polite staff. Very user friendly and accommodating. We rented a 30yard container, and it was Way less expensive than many of the other carriers around. Would strongly recommend freehold cartage over the other local services available.
(Translated by Google) they are fast
(Original)
Son rápido
Great service
Awful company.
Great people!
incredibly rude customer service
Great service and nice people
Very quick service and friendly staff.
Terrible experience with this company. Steer clear.
Excellent Service
We come from out of town they are always very helpful 👍 …
Regularly misses pickups. I highly recommend looking elsewhere.
I was a customer for 20 years…. called to speak to them regarding an issue and the Woman was so RUID!!!!!! OFF to WASTE MANAGEMENT! ANd the BEAT THEIR Price !!!!!!!!!!!!!!!
Great service! Compared to another company I previously used this is like the best trash company around!
Has been using this company many years. It is getting worse. They only pick up food trash now, nothing else.
Simply the best around. Weather its home or business account. They do it better than anyone around.
The driver is always complaining and lazy not right and not fair because the customer is always right
Always on time, never a problem and they call when pickup is suspended due to holidays. Everyone is friendly and courteous.
for years they have been a reliable company
They have left without picking up my garbage bags for the last few Saturdays I don’t know what is the problem here the whole block is picked up and mine is not
Customer service stinks, they sell you unlimited service and then they tell you we don’t offer that anymore. stop using your own cans. then they ask why do you have so much garbage. unreal
Please explain to truck 65 that right turn on red doesn’t mean coast through the light and cut people off. I had to slam on my brakes he was so close.around noon on the 28th
Excellent company, especially buying a property where the old owner says you have til the end of the year, so FCI made sure I had a garbage container within a few days. Thanks again FCI!!!!
Just called them to find out why the rate keeps increasing and was told that essentially they are going to increase the rate until everyone leaves the unlimited plan.
Twice this guy came and never got of his truck to get the two bags that were at the side of the trash container…..We have been with this company for 8 years and never had problem till now….I liked the other drivers better….. This driver they have now stinks….And we pay for unlimited garbage….. so figure that one out….
HORRIBLE experience with freehold cartage. I’ve been with them for around a year and a half and they are such a rude company. On multiple occasions they’ve forgotten our trash and then argued about picking it up. There have been multiple …
They are getting worse every year. They leave stuff behind ALL THE TIME. Very rough with slinging recycling cans into their dumper area. Don’t appreciate their speed driving in the neighborhood and total disrespect practically driving into you and cutting you off. Can you imagine that accident and for what …?!?! NOT HAPPY AT ALL.
This trash company is the worst in Monmouth county. Used to have them years ago but cancelled service since they would open our garbage bags and left trash behind several times (mind you it was not hazardous waste). Their garbage people …
Having our trash picked up has never been a problem after i found out there’s a $5 charge for each additional bag that does not fit in the FCI trash can. My problem was taking trash to the scale yard. Through the years I’ve been slowly …
Laughable. 15+ year customer. I just requested a garbage can for the first time . $65 delivery fee and I can’t pick it up. Hahaha.
Good luck getting a full refund when you cancel service. They will bill you a full month of service “if they don’t have at least 7 days notice of cancellation prior to the beginning of the month”. It’s only $25 they owe me but it’s the principle of the matter. So much for no contract. Find another service.
They don’t pick up if your can is overfill and lid can’t go down…..isn’t that when you need them most??
VERY UNHAPPY…also office help could not be more rude. Done with this company.
Truck stopped in front of our house (I am not a customer) he dumped the garbage in the that he had in the receptacle from the front of the truck. It blew all over the street and our front lawn and backyard. Driver got out picked up a few …
I left this company several years ago, mainly because they didn’t offer a trash can, signing up with one that did, and was slightly cheaper. Beware of low price lures. Over time, that company (with big blue cans) raised their price to more …
Recently, a competitor sent a mailer with better pricing. As loyal customer of Freehold Cartage for 20 years, I didn’t bother. Then I received an invoice with an increase of 20%. I gave Freehold Cartage the opportunity to price match …
Great service!
Weekly pickup service timely and consistent.
Have used them for over 10 years!!
Couldn’t just dump…we had to off load by hand into dumpsters.
These people are incompetent I had a dumpster and scheduled a pick up for Friday on a Monday and they never put it on the schedule. Now it sat over the weekend with it raining all weekend and when I told them that it got weighed down with …
The driver of truck 3086 needs to be fired or written up for his behavior at the loves truck stop in perrysburg Ohio on 11/11/2021. Your driver was trying to pick a fight with another driver at the truck stop and the employees of the loves. This is a unprofessional behavior and should not be tolerated.
FCI is the very best! I’ve been a customer for many years! The customer service is professional, helpful and friendly! Can’t say enough about the guys that work on the truck especially Jimmy!! Highly recommend!
This is an awful company. If you have a choice, don’t go with these guys. Routinely miss garbage pick ups, leaving garbage all over the street, and then if you call the woman at the office, she will lie or make excuses instead of helping by checking the route. Don’t use their services.
I was a loyal customer of Freehold Cartage for 20 years until I moved into a senior development that had its own pick-up. They were a great company, and I don’t think they missed a pick-up in all that 20 years. Never had a problem with …
Their website says residential trash must fit into toter. The guy who came here pulled a pet bed I threw into the container and tossed it in the street. I called and they said they pretty much only take kitchen and bath waste. That’s not …
Ive been working on my house since we bought it a decade ago. I go here to get rid of what i ripped out. It’s smart to stop & get out of your truck b4 backing in along side the dumpsters due to nails that fall out from other users including myself when unloading our trucks. Prices are reasonable.
My family has been customers for 50 years and still are. I took over the house i grew up in and have noticed a sharp decline in customer service. Trash left over in the street for me to pick back up on occasion, and garbage can, or tote …
We have used the company at least 5 times with no issues. I totally trusted them and recommended the company to my daughter this past week. What an ordeal it became! They no longer allow U Haul trucks because of some change in policy. …
Pleasant and polite staff. Very user friendly and accommodating. We rented a 30yard container, and it was Way less expensive than many of the other carriers around. Would strongly recommend freehold cartage over the other local services available.