(Translated by Google) Terrible financial they are scammers I do not recommend them terrible attitude and bad people only steal never finance in this company please do not get involved in this company …
I was always on time and they would always harass me with emails and phone calls ! Even when they knew which day I always pay they would still have and demand payment !! How ignorant can this be !! I was always nervous to be on the phone …
This is a fraudulent company i do not recommend anyone not even my worst enemy this people give false information bad attiutude and be ripping people off.
DO NOT DO NOT EVER GET THIS LOAN COMPANY THEY MESS YOU UP REAL BAD AND BASICALLY DONT EVEN KNOW WHAT THEY ARE DEALING WITH NUMBERS . They told me I owe a certain amount and every payment I got changed they are charging me more and more.
TRASH!!!!!!! MORE PEOPLE NEED TO KNOW HOW DIRTY THIS COMPANY IS!!! THEY ALL HAVE A NASTY ATTITUDE AND LITERALLY HANG UP ON YOU!! EXTREMELY UNPROFESSIONAL,LOSS MITIGATION IS ALL TRASH AND ALL NEED NEW TRAINING!!
Omg, this the worst experience, this company is not even in my area so I have no choice but to make my payments online $8.95, and they never answered any of my emails or voice mail messages, just to show proof of payment and proof of …
Horrible customer customer service asked to transfer me to another dept and was put on hold and they transferred me over just kept me on hold for like an hour then hung up
Idk why there so many bad reviews I just got my second vehicle with them and maid my first payment today I had a good experience if you guys are not grown up to make payments on time then that’s not there bad it’s yours for being irresponsible and taking a loan you can’t pay
Very bad. Constantly harass customers and rarely want to give you options,even when they claim to help. Representatives are rude. Payoff information isn’t even listed on monthly statements. Wouldn’t recommend this company.
I’m going through dispute with dealership for never finalizing my loan and not informing me so I have to take legal action.. I was trying to see y it never got finalized and how cum I wasnt informed and they ran me in circles.. this …
There customer service is horrible… Ive been transferred over 10 times.. Ive been hung up on countless of time… The deliberately ingore ur calls..my car was repo for no insurance.. I have paid all the fees that was required… And i …
I am looking for people who have been charged late payments, when they made the payment on time via Western Union or other electronic means, because freeway posted your payment in the next business day and not the day you sent the payment. …
after spending 75$ more a month for their fees I now cant pay off a lone because my account had been deleted and have received zero help in recovery it.
I DON’T LIKE LEAVING BAD REVIEWS, UNLESS THERE IS REALLY HORRIBLE CUSTOMER SERVICE. I CAN DEAL WITH BAD, BUT HORRIBLE IS JUST UNACCEPTABLE DEFINITELY WOULDN’T RECOMMEND THIS PLACE TO ANYONE. ASSOCIATES ARE RUDE SHORT OF WORDS AND IN NO WAY ARE THEY THERE TO TRY AND HELP. IF I COULD ID GIVE IT 0 STARS.
The employees at this company never know anything. They will transfer you back and fourth between departments when you need help. Ive been with them 3 years its the same thing everytime no matter what. Lazy young ppl on the phones who sound like they are eating at their work stations and dozing off in between calls
Hi this company freeway funding are very rode and unprofessional and their employees are not polite and they lack communication skills and also they hang up the phone mid conversation even due if you request to speak with Suprvizer they are …
Please if you get a vehicle from a dealer make sure he looks around for a bank to finance you ! I ignored the reviews and regret it !
Company is peril at communicating with clients …
Can’t wait to cut my losses!!! You guys are the worst!! We are going through so much as a country so it’s been difficult for everyone…but you would think once a fee hits collects they would stop with the harassing calls…the irritation with them for me is real…and my car payments are made ALWAYS! 🙄 …
If I could leave no stars i would my mom passed away in N.Y. I had to fly home from California which was over 1000 dollars she had no life insurance her funeral was over 20 grand on top of other costs hotel fees ect.. I explained my …
Ok….I’m not sure why all the bad reviews! Just a thought….maybe it’s not the company that’s the problem here. Lucy was extremely helpful and very understanding of the situation and worked with us to get it resolved. Five stars for sure 🙂 keep up the good work
All the bad reviews are obviously from irresponsible and uneducated people who don’t make their payments on time and can’t spell. Freeway Funding is very lenient and isn’t out to repo your car. Just ask to enroll in autopay through your …
This place is not good. Don’t want to help out. Two months late and they came and repossessed over $900. Now they want to charge me $1700 to get it back. We are in the middle of a pandemic.
NEVER EVER EVER GO THROUGH FREEWAY FUNDING!!! they have incredibly rude customer service, their payment methods are insanely inconvenient. You cannot pay via debit or credit card. If your money order is late, even by a few days they will …
I have to agree this company is horrible, i gave my car back because my motor went out and they want me to pay out another 2000 dollars to get it fix and the deal was they fix it and put it at the back of my loan. They came pick the car …
Garbage place they will charge you for not finding insurance when you do. They will go out of their way to fine you for no apparent reason. Do not get your loan through them
I’ve only had my car with them for a year , I always make my monthly payments on time or before it’s due and they kept sending me letters and emails telling me that they never received a payment ! I tried calling them several times and no …
NO STARS WORST COMPANY EVER..White collar crooks! They will take your car all your money if you mail in your payment VERY unprofessional rude seems like the are in the cahoots with car lots to railroad you destroy your credit while laughing and stealing your car
Horrible customer service! I have had my car for a couple of years now. My payment was due yesterday and when speaking to them and letting them know I just got out of the hospital today but would be making my payment as soon as possible no …
If I could give 0 stars, I definitely would. People are calling you to get information, Lily. You don’t have to be an a-hole about it, be nice and not rude .I would NEVER get ANYTHING from this company because of her. You need to learn to …
Horrible company. If I could leave 0 stars I would! They are money hungry they don’t care about customers they lie & they steal. Never do business w/ this company
They are rude, non professional and disrespectful. They call making threats and doesn’t have any compassion nor understanding that there are things that happen that leave you in a hardship. They ignore the ten day Grace period that everyone …
If I could give 0 stars I would. This is by far the poorest customer service I have ever experience. That says a lot coming from someone who has worked in the hospitality & security fields. It is now 9:55am, been calling since 8am but …
THE ABSOLUTE WORST CUSTOMER SERVICE EXPERIENCE I HAVE EVER HAD. I called to make a payment on my sons account that I am a co-signer on directly from my bank account and was told I could not, then stated that I Would mail a check and …
NEGATIVE STARS. DO NOT WORK WITH THEM! My sisters car was repossessed for TWO days of being late. We go through the steps to get her car back and when we finally get to the tow place we need the release form from the bank THESE people NEVER …
Honestly my experience with this company was horrible. FREE WAY FUNDING is a SCAM we got a truck in May I got in a accident my insurance wanted to total it out so we paid out of our pocket to fix the truck 2k we made all our payments we …
Since I started my financing contract with tbis company, I haven’t had any problems. Not only are they kind, but they are also very professional. Since April my wife, and I have had a lot of financial difficulties. Throughout Freeway …
I purchased a vehicle and was in a car accident before my first payment was due, my car resulted to be a total loss. My insurance company reached out to Freeway Funding to pay it off, we were transferred a million times and finally got …
Very unprofessional, more money hungry then to help their own customers. Annette is very rude and so unprofessional. I don’t recommend this financing place to NO ONE. I was paying fees since January [not knowing] and decide to call me 6months later so they can collect all that money at once. Super unorganized!!
They financed me even thought I had a repo in the past! I got my e500 AMG Mercedes-Benz thanks to them .. I’ve had no issues with them or any late payments.. You also must be responsible and stay ahead of the payments to avoid any late …
I just paid off my car with them and my overall my experiance wasn’t bad I dont have the best credit and they were able to finance me the customer service isn’t the best but honestly not the worst either over all I’d work with them …
They have hight interests and lack of helpful suggestions for their customers. Just trying to help other unfortunate people. They do, however, help you get extentions and answer your calls. Just know what you get yourselves into. Cuidado con el interes alto. Asesorense.
WARNIN!!! Do not deal with this company by any means, they will lie to you, and take all the money they can from you. Mathew, and Meggolly, lied. So they can collect as much money as possible to allow fees to accure. She also unprofessional and rude. Once again this company is a sham and do not do bussiness with them AT ALL!!!
Terrible company. There’s a huge list a problems. Where to start.
1. Rude costumer service.
2. The staff lacks communication amongst themselves & relaying information …
Great Customer service,never had any issues with them since I’ve purchased my vehicle through them I’ve been happy with there services no problems whatsoever!
They financed me even tho my credit was just ok & the apr wasn’t up the roof …
The ladies here are SO rude! Never in my life have I encountered such poor customer service. I pay my bill on time every month and as a customer in good standing, I absolutely DREAD calling in to make my payment each time. Every time I call …
WORST experience ever. I wasnt late on payments i had insurance but somehow the company failed to communicate with me about needing my insurance information, even though the last two calls i made to them i had let them know that i was …
Worst Financing company every to work with. Warning!!!! DO NOT DO BUSINESS WITH THIS COMPANY! UNLESS YOU LOVE TO TO BE TAKEN ADVANTAGE OF. They repossed my car and refuse to give me a break down of charges so that i could pay to get my car …
SCAMMERS AVOID ! I can’t give 0 stars but I should be able to for this horrible company they didn’t answer for months and then repoed when I was 90% paid off. I’ve seen multiple reviews wish I would of seen them before to avoid these scammers
If I could give 0 stars I would !
This is the worst company ever , they rob people !
they make difficult to you make payments and they charges a bunch of interest. …
I’ve had my loan with Lucy going on 2 Years and she is EXTREMELY helpful and very responsive. I’ve always payed my bill on time. The one month I had a hardship due to repair on the car I asked for an extension for 2 weeks and was granted to …
I agree with all on these reviews…the worst customer service ever.
Last week i made my payment and it was deducted by my bank. Two days later there was a duplicate charge that came through which caused my bank account to go …
They dont answer calls , keep people on waiting for hours , we paid and were calling to see when and where could we pick ip the car and they never answer so far …
This place is pathetic and does not work with you. Waits until you pay 90% of the car off to screw you over and try and repo it for missing one payment late. Then they work with tow companies to implement 3 day periods you have to wait to …
This company is by far the ABSOLUTE worst company i have ever had to deal with. if i can give you any advice it would be to refinance with another company ASAP! they have poor customer service and are constantly adding fees anywhere they …
Since the first day I’m been dealing with this unprofessional people work there thats the worst company lack of communication, them thought own the world. If their really have the heart to work with people, shouldn’t them have the whole bad …
Do not recommend doing business with this company. Very rude, unprofessional, slimy, and use harassment practices. This company charges $30 if you pay 3 days after your due date. You will be charged $40 if your insurance gaps. If you want …
I don’t see why they got 2 stars out of 100 reviews I financed my first car through them with horrible credit, The lady’s that answer the phone are completely nice and helpful. Would definitely prefer another loan with them.
If I can leave 0 starts I’d leave 0 stars. WORST lending company you can have. Stay far far far away from this place. They will rob you for your money blind. ALSO if your 1 or 2 days late they are dam near already gonna send a tow truck to pick your car up. Worst customer service. I am so happy to finally pay my car off this month.
They took possession of my Lexus after it was 90% paid off. I had just lost my son, his funeral stuff was still in the car when they took it. Thank God the tow company was sympathetic enough to let me gather my belongings without paying …
If I could rate them zero stars I would. They charged me 80 dollars for not having insurance when I did in fact have insurance. They refused to give me a refund. They said if I wanted a refund of the 80 dollars I had to dispute the payment …
Never willing to help the customer. I was in the hospital and they weren’t willing to give me any more time without slapping a late fee. I’ve never been late. Almost have the car paid off, but no help whatsoever. Don’t think they will be …
Too bad I can’t give more STARS. Not going to lie trying to pay off my car 100% was a big headache but over all my experience with them was great! I always paid on time and the very few times my payment was declined due to me not updating …
I always great experience with them I don’t know why I’m reading all these bad comments about freeway fundin maybe you guys are way behind the payments..
Horrible service , customer team. Doesnt answer calls keep you on wainting for hours and the machine tells you taht youre the first to third person wainting. So in all day they cant help 3 to 10 people what do they even get paid for
Hated this company we paid and still didnt get our car yet
Today I put a comment regarding the transmission going out in my car after only having it for 11/2 and that I need help but couldn’t get any ..
I GOT THAT HELP FROM FREEWAY FUNDING I RECEIVED A PHONE CALL FROM A PERSON WITH …
Horrible CS, lack of communication, and money hungry. I don’t have anything positive to say but too many bad experiences with this company; who’s the boss????
Honestly if it could be 0 stars i would. Worst customer service ever and would never recommend this bank to anyone. Only delt with them because my father had a loan with them but due to his passing..i had to take care of it and they couldn’t make it anymore difficult for me and it’s already hard times. Just stay away.
This company is the worse at solving anything. If you call over the phone the agents speak very unprofessional and don’t really know how to help at all. If you email them they will never write back. I agree with the other reviews they seem to only be money hungry.
I worked through a really difficult situation with Matthew. He was kind and patient. FF has been good to me over the last year and I appreciate them working with me to figure out the financial disconnect with my bank.
I needed a car and they provided the financing I needed,at the end of the day they are a business and they are there to make money,and although I may have had some issues with communication I would have given them all five stars ⭐️ if my …
Do not use this company ! I bought a car in june of 2020 I had issues with my car since first day i bought it and even though it didn’t work fully I still paid my payment. They repoed my car at end of april 2021 for $150 I paid 1482 via …
Always had 5 Start SERVICE! Today, with Lucy and Representatives that transferred me to her ALL were kind, professional, and understanding. Not only that, Freeway Funding funded us when we were going through a difficult financial situation …
(Translated by Google) Very good so far, the help that blessings offer seems very good to me. …
(Translated by Google) This company are scammers
(Original) …
(Translated by Google) Terrible financial they are scammers I do not recommend them terrible attitude and bad people only steal never finance in this company please do not get involved in this company …
I was always on time and they would always harass me with emails and phone calls ! Even when they knew which day I always pay they would still have and demand payment !! How ignorant can this be !! I was always nervous to be on the phone …
Their suck
Scam artists
Horrible people to work with!
Watch your money,I got hacked
Great bank to work with !
Never answer customers calls!
Worst company ever don’t do it
Bad customer service. (not reliable company)
Very rude customer serivce nothing more needed to say
I’m calling the police. This place is a total fraud.
When I called, the service was excellent. Very helpful.
Great customer services and flexible terms. Thanks guys
HORRIBLE CUSTOMER SERVICE, MONTHLY STATEMENTS DONT PROVIDE YOU WITH PAYOFF INFORMATION NOR YOUR CURRENT BALANCE ETC…
WORST CUSTOMER SERVICE, THEY DONT CARE THEY ARE JUST BEYOND RUDE
Horrible I have no words besides that DO NOT TAKE A LOAN OUT WITH THEM!!!
Great company good people very nice and pleasant
Takes forever for car payments to go through and representatives are unhelpful and just plain stupid.
Stay far away. Horrible customer service lying cheating dirtbags.
Anyone know if they have issued a collections letter after 8 days late
Really good customer service i was able to get what i needed in a timely matter
They’ve always been good with me 100%
This is a fraudulent company i do not recommend anyone not even my worst enemy this people give false information bad attiutude and be ripping people off.
If you’re financing a car with them! Don’t
Terrible terrible it should be illegal what they’re doing
DO NOT DO NOT EVER GET THIS LOAN COMPANY THEY MESS YOU UP REAL BAD AND BASICALLY DONT EVEN KNOW WHAT THEY ARE DEALING WITH NUMBERS . They told me I owe a certain amount and every payment I got changed they are charging me more and more.
TRASH!!!!!!! MORE PEOPLE NEED TO KNOW HOW DIRTY THIS COMPANY IS!!! THEY ALL HAVE A NASTY ATTITUDE AND LITERALLY HANG UP ON YOU!! EXTREMELY UNPROFESSIONAL,LOSS MITIGATION IS ALL TRASH AND ALL NEED NEW TRAINING!!
I honestly have no idea why there’s so many one star reviews when this company is super great I love it
Worst customer service ever! I wish there was a 0 star I could give them cause they don’t even deserve a 1 star!
Omg, this the worst experience, this company is not even in my area so I have no choice but to make my payments online $8.95, and they never answered any of my emails or voice mail messages, just to show proof of payment and proof of …
Horrible customer customer service asked to transfer me to another dept and was put on hold and they transferred me over just kept me on hold for like an hour then hung up
Idk why there so many bad reviews I just got my second vehicle with them and maid my first payment today I had a good experience if you guys are not grown up to make payments on time then that’s not there bad it’s yours for being irresponsible and taking a loan you can’t pay
Very bad. Constantly harass customers and rarely want to give you options,even when they claim to help. Representatives are rude. Payoff information isn’t even listed on monthly statements. Wouldn’t recommend this company.
I’m going through dispute with dealership for never finalizing my loan and not informing me so I have to take legal action.. I was trying to see y it never got finalized and how cum I wasnt informed and they ran me in circles.. this …
There customer service is horrible… Ive been transferred over 10 times.. Ive been hung up on countless of time… The deliberately ingore ur calls..my car was repo for no insurance.. I have paid all the fees that was required… And i …
Wouldn’t not recommend to a soul 🤦🏾♀️ …
I am looking for people who have been charged late payments, when they made the payment on time via Western Union or other electronic means, because freeway posted your payment in the next business day and not the day you sent the payment. …
after spending 75$ more a month for their fees I now cant pay off a lone because my account had been deleted and have received zero help in recovery it.
I DON’T LIKE LEAVING BAD REVIEWS, UNLESS THERE IS REALLY HORRIBLE CUSTOMER SERVICE. I CAN DEAL WITH BAD, BUT HORRIBLE IS JUST UNACCEPTABLE DEFINITELY WOULDN’T RECOMMEND THIS PLACE TO ANYONE. ASSOCIATES ARE RUDE SHORT OF WORDS AND IN NO WAY ARE THEY THERE TO TRY AND HELP. IF I COULD ID GIVE IT 0 STARS.
The employees at this company never know anything. They will transfer you back and fourth between departments when you need help. Ive been with them 3 years its the same thing everytime no matter what. Lazy young ppl on the phones who sound like they are eating at their work stations and dozing off in between calls
Hi this company freeway funding are very rode and unprofessional and their employees are not polite and they lack communication skills and also they hang up the phone mid conversation even due if you request to speak with Suprvizer they are …
Please if you get a vehicle from a dealer make sure he looks around for a bank to finance you ! I ignored the reviews and regret it !
Company is peril at communicating with clients …
Can’t wait to cut my losses!!! You guys are the worst!! We are going through so much as a country so it’s been difficult for everyone…but you would think once a fee hits collects they would stop with the harassing calls…the irritation with them for me is real…and my car payments are made ALWAYS! 🙄 …
If I could leave no stars i would my mom passed away in N.Y. I had to fly home from California which was over 1000 dollars she had no life insurance her funeral was over 20 grand on top of other costs hotel fees ect.. I explained my …
Ok….I’m not sure why all the bad reviews! Just a thought….maybe it’s not the company that’s the problem here. Lucy was extremely helpful and very understanding of the situation and worked with us to get it resolved. Five stars for sure 🙂 keep up the good work
All the bad reviews are obviously from irresponsible and uneducated people who don’t make their payments on time and can’t spell. Freeway Funding is very lenient and isn’t out to repo your car. Just ask to enroll in autopay through your …
This place is not good. Don’t want to help out. Two months late and they came and repossessed over $900. Now they want to charge me $1700 to get it back. We are in the middle of a pandemic.
NEVER EVER EVER GO THROUGH FREEWAY FUNDING!!! they have incredibly rude customer service, their payment methods are insanely inconvenient. You cannot pay via debit or credit card. If your money order is late, even by a few days they will …
I have to agree this company is horrible, i gave my car back because my motor went out and they want me to pay out another 2000 dollars to get it fix and the deal was they fix it and put it at the back of my loan. They came pick the car …
Garbage place they will charge you for not finding insurance when you do. They will go out of their way to fine you for no apparent reason. Do not get your loan through them
I’ve only had my car with them for a year , I always make my monthly payments on time or before it’s due and they kept sending me letters and emails telling me that they never received a payment ! I tried calling them several times and no …
NO STARS WORST COMPANY EVER..White collar crooks! They will take your car all your money if you mail in your payment VERY unprofessional rude seems like the are in the cahoots with car lots to railroad you destroy your credit while laughing and stealing your car
Horrible customer service! I have had my car for a couple of years now. My payment was due yesterday and when speaking to them and letting them know I just got out of the hospital today but would be making my payment as soon as possible no …
If I could give 0 stars, I definitely would. People are calling you to get information, Lily. You don’t have to be an a-hole about it, be nice and not rude .I would NEVER get ANYTHING from this company because of her. You need to learn to …
Horrible company. If I could leave 0 stars I would! They are money hungry they don’t care about customers they lie & they steal. Never do business w/ this company
They are rude, non professional and disrespectful. They call making threats and doesn’t have any compassion nor understanding that there are things that happen that leave you in a hardship. They ignore the ten day Grace period that everyone …
If I could give 0 stars I would. This is by far the poorest customer service I have ever experience. That says a lot coming from someone who has worked in the hospitality & security fields. It is now 9:55am, been calling since 8am but …
THE ABSOLUTE WORST CUSTOMER SERVICE EXPERIENCE I HAVE EVER HAD. I called to make a payment on my sons account that I am a co-signer on directly from my bank account and was told I could not, then stated that I Would mail a check and …
NEGATIVE STARS. DO NOT WORK WITH THEM! My sisters car was repossessed for TWO days of being late. We go through the steps to get her car back and when we finally get to the tow place we need the release form from the bank THESE people NEVER …
Honestly my experience with this company was horrible. FREE WAY FUNDING is a SCAM we got a truck in May I got in a accident my insurance wanted to total it out so we paid out of our pocket to fix the truck 2k we made all our payments we …
Since I started my financing contract with tbis company, I haven’t had any problems. Not only are they kind, but they are also very professional. Since April my wife, and I have had a lot of financial difficulties. Throughout Freeway …
I purchased a vehicle and was in a car accident before my first payment was due, my car resulted to be a total loss. My insurance company reached out to Freeway Funding to pay it off, we were transferred a million times and finally got …
Very unprofessional, more money hungry then to help their own customers. Annette is very rude and so unprofessional. I don’t recommend this financing place to NO ONE. I was paying fees since January [not knowing] and decide to call me 6months later so they can collect all that money at once. Super unorganized!!
They financed me even thought I had a repo in the past! I got my e500 AMG Mercedes-Benz thanks to them .. I’ve had no issues with them or any late payments.. You also must be responsible and stay ahead of the payments to avoid any late …
Lucio at Freeway is Johnny on the Spot! He is willing to help any chance he gets!
I just paid off my car with them and my overall my experiance wasn’t bad I dont have the best credit and they were able to finance me the customer service isn’t the best but honestly not the worst either over all I’d work with them …
They have hight interests and lack of helpful suggestions for their customers. Just trying to help other unfortunate people. They do, however, help you get extentions and answer your calls. Just know what you get yourselves into. Cuidado con el interes alto. Asesorense.
WARNIN!!! Do not deal with this company by any means, they will lie to you, and take all the money they can from you. Mathew, and Meggolly, lied. So they can collect as much money as possible to allow fees to accure. She also unprofessional and rude. Once again this company is a sham and do not do bussiness with them AT ALL!!!
Terrible company. There’s a huge list a problems. Where to start.
1. Rude costumer service.
2. The staff lacks communication amongst themselves & relaying information …
Great Customer service,never had any issues with them since I’ve purchased my vehicle through them I’ve been happy with there services no problems whatsoever!
They financed me even tho my credit was just ok & the apr wasn’t up the roof …
The ladies here are SO rude! Never in my life have I encountered such poor customer service. I pay my bill on time every month and as a customer in good standing, I absolutely DREAD calling in to make my payment each time. Every time I call …
WORST experience ever. I wasnt late on payments i had insurance but somehow the company failed to communicate with me about needing my insurance information, even though the last two calls i made to them i had let them know that i was …
Paid off my car three months ago and still haven’t received my title
Worst Financing company every to work with. Warning!!!! DO NOT DO BUSINESS WITH THIS COMPANY! UNLESS YOU LOVE TO TO BE TAKEN ADVANTAGE OF. They repossed my car and refuse to give me a break down of charges so that i could pay to get my car …
SCAMMERS AVOID ! I can’t give 0 stars but I should be able to for this horrible company they didn’t answer for months and then repoed when I was 90% paid off. I’ve seen multiple reviews wish I would of seen them before to avoid these scammers
The worst financing company known to man! If you are getting a car and the dealer offers you Freeway Funding to finance your car run the other way! …
If I could give 0 stars I would !
This is the worst company ever , they rob people !
they make difficult to you make payments and they charges a bunch of interest. …
I’ve had my loan with Lucy going on 2 Years and she is EXTREMELY helpful and very responsive. I’ve always payed my bill on time. The one month I had a hardship due to repair on the car I asked for an extension for 2 weeks and was granted to …
I agree with all on these reviews…the worst customer service ever.
Last week i made my payment and it was deducted by my bank. Two days later there was a duplicate charge that came through which caused my bank account to go …
They dont answer calls , keep people on waiting for hours , we paid and were calling to see when and where could we pick ip the car and they never answer so far …
This place is pathetic and does not work with you. Waits until you pay 90% of the car off to screw you over and try and repo it for missing one payment late. Then they work with tow companies to implement 3 day periods you have to wait to …
This company is by far the ABSOLUTE worst company i have ever had to deal with. if i can give you any advice it would be to refinance with another company ASAP! they have poor customer service and are constantly adding fees anywhere they …
Since the first day I’m been dealing with this unprofessional people work there thats the worst company lack of communication, them thought own the world. If their really have the heart to work with people, shouldn’t them have the whole bad …
Do not recommend doing business with this company. Very rude, unprofessional, slimy, and use harassment practices. This company charges $30 if you pay 3 days after your due date. You will be charged $40 if your insurance gaps. If you want …
Liseth at customer service was very friendly and professional.
Believe it or not she made making a payment an enjoyable experience!
I don’t see why they got 2 stars out of 100 reviews I financed my first car through them with horrible credit, The lady’s that answer the phone are completely nice and helpful. Would definitely prefer another loan with them.
If I can leave 0 starts I’d leave 0 stars. WORST lending company you can have. Stay far far far away from this place. They will rob you for your money blind. ALSO if your 1 or 2 days late they are dam near already gonna send a tow truck to pick your car up. Worst customer service. I am so happy to finally pay my car off this month.
They took possession of my Lexus after it was 90% paid off. I had just lost my son, his funeral stuff was still in the car when they took it. Thank God the tow company was sympathetic enough to let me gather my belongings without paying …
Worse customer service If I could give 0 starts I would! I’d prefer a 50% interest ratea elsewhere than have business with this institution
Horrible company! They never return calls and never have the right info! Everyone should Sue them!
I had wonderful customer service with the financial department. She helped me out and was very professional.
If I could rate them zero stars I would. They charged me 80 dollars for not having insurance when I did in fact have insurance. They refused to give me a refund. They said if I wanted a refund of the 80 dollars I had to dispute the payment …
Never willing to help the customer. I was in the hospital and they weren’t willing to give me any more time without slapping a late fee. I’ve never been late. Almost have the car paid off, but no help whatsoever. Don’t think they will be …
Don’t see how, the BBB hasn’t done anything about the scams this company has done to thousands of people, crazy! Smh
Too bad I can’t give more STARS. Not going to lie trying to pay off my car 100% was a big headache but over all my experience with them was great! I always paid on time and the very few times my payment was declined due to me not updating …
What a terrible finance company on time payments for 4 months since I bought it 4months and they repoed my truck. If you financed there get out fast
I always great experience with them I don’t know why I’m reading all these bad comments about freeway fundin maybe you guys are way behind the payments..
Horrible service , customer team. Doesnt answer calls keep you on wainting for hours and the machine tells you taht youre the first to third person wainting. So in all day they cant help 3 to 10 people what do they even get paid for
Hated this company we paid and still didnt get our car yet
Today I put a comment regarding the transmission going out in my car after only having it for 11/2 and that I need help but couldn’t get any ..
I GOT THAT HELP FROM FREEWAY FUNDING I RECEIVED A PHONE CALL FROM A PERSON WITH …
Horrible CS, lack of communication, and money hungry. I don’t have anything positive to say but too many bad experiences with this company; who’s the boss????
I have a car from this company and there great 😃👍I’m a business owner myself and customer service is everything Thanks Lucy for being the best 🙏💕👍💯 …
Honestly if it could be 0 stars i would. Worst customer service ever and would never recommend this bank to anyone. Only delt with them because my father had a loan with them but due to his passing..i had to take care of it and they couldn’t make it anymore difficult for me and it’s already hard times. Just stay away.
This company is the worse at solving anything. If you call over the phone the agents speak very unprofessional and don’t really know how to help at all. If you email them they will never write back. I agree with the other reviews they seem to only be money hungry.
I worked through a really difficult situation with Matthew. He was kind and patient. FF has been good to me over the last year and I appreciate them working with me to figure out the financial disconnect with my bank.
I needed a car and they provided the financing I needed,at the end of the day they are a business and they are there to make money,and although I may have had some issues with communication I would have given them all five stars ⭐️ if my …
Do not use this company ! I bought a car in june of 2020 I had issues with my car since first day i bought it and even though it didn’t work fully I still paid my payment. They repoed my car at end of april 2021 for $150 I paid 1482 via …
Always had 5 Start SERVICE! Today, with Lucy and Representatives that transferred me to her ALL were kind, professional, and understanding. Not only that, Freeway Funding funded us when we were going through a difficult financial situation …