If you’re looking for a heating and cooling expert in South Hadley, we’re here to help. We have the expertise to get your H.V.A.C. systems running smoothly. Call us today to find out more information.
| Friday | 8AM to 4:30PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 4:30PM |
| Tuesday | 8AM to 4:30PM |
| Wednesday | 8AM to 4:30PM |
| Thursday | 8AM to 4:30PM |
95 Main St, South Hadley, MA 01075
Harrison from FSI did an awesome job fixing our furnace! No waiting. Diagnosed and fixed in no time. We highly recommend FSI!
Harrison did a great job.
Excellent service.👏 …
Nothing but good.
Great service
Great Service !!
Great customer service
FAIR PRICES GOOD JOB
Quick, friendly service!
Knowledgeable
Great family owned company
Best prices, always quick.
Fuel services is a great company.
Reliable, cost efficient.
The best and so fast and friendly
Great family run HVAC and Fuel Company
Service went well and was finished on time.
Justin was professional, friendly and informative.
Great service, people and pricing!
Outstanding service people. Highly recommend.
Great prices and discounts. Easy online ordering
HORRIBLE.. if your willing to empty your bank account then this is the place to go to.
Grear people to work with
I won’t use any one else for and oil company
Very helpful
Parents have dealt with them for years and their a great team.
Very happy!!
It’s a nice company for many years in S Massachusettes
Excellent Job!!!
Great service
Fast and Professional!
Terrible service they suck you in with a service contract that seems too good to be true only to do an improper service against code and against customer service this is by far the worst
Pleasant and quick!
Excellent service however they showed up early without calling as requested.
Fast service and their prices are almost always lower than the other oil companies in our area.
Easy to set up and account and get delivery. Best prices around too! Highly recommend.
Outstanding service, cheerfully provided. A plus for us pre flood folks is that a person answers the phone, and provides service as neded.
Excellent quick service. Staff is very polite and courteous.
Nate = Great!
I hear they’re good, unless your a new customer and have an emergency on a weekend…. Excellent customer Indeed.
Steve came on Friday and did a wonderful thorough cleaning very hapoy
Great job thanks
Never have to worry if I need to call for propane. Their schedule based on my usage keeps me full all the time.
i was very pleased with the service i had recently. the service tech was very professional.and informative.
Recently had a furnace and water heater installed. The guys did an outstanding job-very professional!
Afther 4 plus years with them they told me they can’t service my home because I do not have an automatic fill service with them. They also go by the name payless for oil
The guys did a great job!!!!!!👍 …
Professional. Quality service!
Professional and courteous service!
So far all my experiences have been excellent with FSI. I use them for both my oil and propane.
The technician that came was knowledgeable and completed the job in a timely manner. Also a pleasure to have in my home.
Great service o
Changing companies, worst option in the area!
FSI has been the most competent propane supplier i’ve ever dealt with.
Won’t have their tech call me when they’re en route to my house. So I miss an entire day of work waiting for him to show up. Get with the times.
Timely, quick diagnosis and repair.
Very good maintenance guy .
Delivery is reliable and office personnel are friendly and professional. Highly recommend FSI !
Very pleasant and professional.
Good efficient polite workman.
Great people and very well-run company. Have used them for well over 30 years and nobody else comes close in service, responsiveness, and technical knowledge.
Harrison dud a fine job
They are great! helped when my furnace was acting up. They always answer my questions without looking at me like I’m crazy.
FSi is so reliable and friendly. They come when they say they’ll come and they are efficient and leave our home clean and safe for heating for the winter!
Great tank install team! Thorough, considerate, knowledgeable, patient, and kind. Job cleanup was appreciated–always important! Thank you for your good work!
Great kid, great job. Efficient.
I have always had excellent service from FSI when I needed service or just ordering oil. They make it so easy to be a loyal customer…14 years and counting!
As always, professional and prompt. They look after our heating needs so we don’t have to. Coming up on thirty years of great service!
Terrible. Don’t even waste your time!
He did a good job
Reliable service for heating oil and A/C. The telephone staff, delivery drivers, and technicians are all friendly and helpful.
Very professional and knowledgeable tech
Repeat customer / reliable service / easy to use. Shocked other fuel companies aren’t following suit…Payless model very convenient and competitive pricing. Only (slight) knock is that all of their promotions/discounts seem to be …
Great work and attention to detail!
Great help and explanation of issues
Despite some set backs, the technicians were exceptional and kind. The office staff did their best to connect us with who we needed to contact, and they were helpful through the whole process.
Very efficient and friendly. Professional.
10 years ago Fuel Services replaced my boiler and I was getting my oil and service from them up until 2014. I just called and was told they will not service my boiler because I have not gotten my oil from them in 4 years. So even though I bought the boiler from them they are now refusing service. Unbelievable.
Extremely inconsistent delivery dates leave you wondering if you will ever get your delivery, poor communication to customer, and working on their own schedule not yours. A common tactic is to order oil when your tank is about 1/4 full, but …
We had to get oil and these people were referred to us. They came to do a tank inspection and failed us for safety saying our tank was leaking. They then told other companies that we failed for safety so we couldn’t get anyone else to give …
Jose was very efficient and helpful.
This place helps you to heat your home. It is in a small building on high street in holyoke mass. It has on street parking. Inside this building has 2 floors. The staff are nice people and very helpful. The floors are clean. The offices …
We just had our furnace serviced by JacobT and our four year stayed in the basement with him the entire time and peppered him with questions. Jacob was extremely patient and took the time to explain the tools and what he was doing. So if you have an inquisitive young child, he’s the tech you want. It made my son’s afternoon.
Pete was very informative and helpfully. I had problem recertifying my dot two 120 tanks, of which I knew nothing about. Pete was able to explain it all. And I ended up purchasing two asme Worthington tanks of which am very happy and satisfied. All in all very honest and decent business to deal with.
Let me start by just telling you a very short story.
I check several Propane outfit and it went from simple to no show to it going to TAKE TWO GUY a have a day to run Cooper tube 8’ft yes two men to install 8′. …
New customers, beware. When this company schedules to meet you at your home to determine your special needs, they will give you a date (“approximately” a MONTH after you call.) and a time (usually a two hour window, 10:00-12:00). But …
Pleasant and knowledgeable
Great service!
I recently had my oil burner cleaned by a company that after they left my home my burner wasnt working properly, so not having any faith in this company I was referred to fuel services by a friend. …
I have always received fair pricing, fair costs, and excellent communication from their service representatives. One bonus, some oild delivery companies have created an oily smell after delivery in the house, not sure how or why. Never an issue with Fuel Services.
Excellent job! Very helpful!
FSi is my go to for both my business and home needs. They do a GREAT job servicing my heating and cooling equipment as well as delivering our propane!!
I called FSI at 1:00pm on a Friday afternoon by 4:30pm my leaking tank was replaced and I was back in business. Thanks guys, I would have given you 10 Stars but Google only has 5…. :<)
Long time customer, with our recent service the technician was on time and performed service/maintenance quickly and efficiently. Plus found an additional issue with thermostat which was replaced on the same visit.
The people at Fuel Services Inc are consistently the most professional, courteous and helpful I’ve encountered in 50 years. Thank you to Peter Nolan and his awesome, friendly staff in the propane side who always get it done.
I have been a highly satisfied customer of FSi Oil and Propane for the last several years. They are a very professional organization and they have answered every request I have made. From scheduling the annual cleaning of the boiler to …
Heat pipes needed to be flushed. I called for help. They gave cost. Then suggested a maintenance plan at $179. The plan took care of the service and my next burner tune- up. They came within an hour to flush my heat pipes. All working good now.
I had my 30 year old propane furnace replaced and their technicians were excellent! My systems works great!
I have been with these folks for 30+ years. They are among the very best customer service companies of any variety I have ever done business with. Their employees from telephone receptionists to service technicians to the owner, Steve …
I built a new home and decided to have a generator installed. Pete helped me on the size and style of tank to fit my needs and arranged for the timely delivery and installation when the equipment was on site for the excavation of my septic system. Very happy with the advise and pricing from Fuel Services. Thank you
We are very pleased with the service we’ve received from FSI and the people we have dealt with over the phone. They have been very cordial and helpful and we’d definitely recommend FSI to other people.
Used/Using them for a pool heater propane tank. Very fast response and installation. Routinely and reliably refill the tank. Much more reliable and reasonable than the national chains.
I called at 9am with our oil burner not working. A technician was at our house by 12:30 pm and problem was fixed in 10 minutes and the cost was fair. And the heat was back to normal 30 minutes later! A great company to work with!
Had a anew furnace put in and it was timely and cost saving for my condo unit. Their follow up was impeccable and the crew was efficient and cleaned up after work was done. I cannot say enough good about them asnd would recommend them to anyone.
I have only the best to say about FSi oil. The service when I’ve called on weekends or late hours is exemplary and thank you for the peace of mind that gives me. Pricing is at fair market value or better. You have earned my loyalty as a …
Having been a commercial property manager until 2005, when my oil furnace died in the early winter of 2019, I did my homework and got quotes from nine, reputable local contractors. FSI was the best value by far. Josh Nolan offered only …
I have been a Chicopee Falls customer of FSI for over a decade. The entire office staff and technicians impress me with their competence, professionalism, understanding, and good communication skills. They provide kind and friendly service …
Don’t bother with this company, the women on the phone shouldn’t have a job.
Quick, efficient, and very polite overall very good service.
The people that Fuel Services sent to fix my problem with my forced/hot water heater. I have three distinct zones. Two are working fine, but the third zone does not produce any heat at all. All of the repair people they sent to fix zone …
Super professional, fast work, and super friendly.
We have been doing business with Fuel Services for over ten years. They have attended to our every need in a timely manner even on the weekends. Our issue happened on a holiday weekend on Sunday the service manager Nate came to work on …
Your guys were great!!!
Nate, Andy and Travis arrived on time, were professional, answered my questions and picked up like they were not even there. Andy went over the basics with the thermostat and so far so good. Fuel Services came through without a hitch.
I am so glad that I chose FSI to install AC in my home! FSI Oil is truly a top of the line service. …
Long story short:
Working with FSI caused so much stress and blood pressure and I will never deal …
F.S.I. installed a new furnace, indirect water heater, and replaced my oil tank in less than ten hours. It was an impressive and coordinated team effort. We were very pleased with the process and the final outcome. We highly recommend them to others.
We have used Fuel Services for a couple of years now for our propane needs. They are always excellent to deal with and when we had a problem today, Justin who they sent on our service call was excellent! Very professional, prompt and …
Very professional. Good job.
Thanks Bill
Because of the shutdown it became frustrating to find a plumber in my service area. I had issues with my hot water pipes coming from my boiler. I called several places and was referred here. …
I had an oil tank installed in my basement. Fuel services arrived and completed the job when they said they would. All the workers were professional, clean and polite. They made sure I didn’t have any questions before leaving and made the …
I highly recommend the Fuel Services team, from sales to installation and follow-up. -After getting proposals from several local HVAC installers I went with Fuel Services to replace my furnace, hot water heater, and central AC units. Josh …
Prompt and courteous service. Very polite staff.
I recently had my annual furnace and AC unit service. Both techs arrived within the appointment window and completed the tuneups in a timely manner and cleaned up afterwards. 😊 …
FSI is always timely, honest, and professional and friendly.
Super happy with an experience we just had with Andy who came and hooked up our dryer. Fuel services has always made sure we are warm and keep our propane and oil tanks full but today while Andy was here he went above and beyond with making …
Fuel Services put propane tanks and a heating system in our home. They were responsive to difficult schedules, did quality work and followed up with the details. We are very please with the heating system and they recently serviced or air …
Great crew installing mini splits and a boiler. On time and very respectful of belongings in and outside the house. Everyone there is pleasant and great to work with. Highly recommended.
Great job, very professional and quick.
I have been a customer for 16years they have serviced my furnace for all those years. They also installed a new furnace for me,and I have used the services of their plumber to install a new faucet, and replace some water shut offs.Their …
Alex was polite and did what he could to try to remedy the problem.
Jose’s persistence saved the day! Job well done!
Greg and his partner were great!
Great service and helpful explanation of our usage.Great experience.
I had to replace my furnace. Got several quotes from different companies and FSI was very competitive. Josh was great to work with in helping me decide which unit to purchase and responded quickly to my phone calls and email. The crew …
After receiving a card in the mail about Water Softening and Reverse Osmosis systems available, I requested estimates. I dealt with Jason who was knowledgeable about these systems & explained their benefits. …
This company straight up sucks! Horrible customer service and no regard for new customers. Would give them 0 stars if I could! Total nightmare experience and would NOT reccomend this company to anyone. Do yourself a favor and go somewhere …
We made a switch from our long-time fuel company to Fuel Services two-years ago and I have absolutely no regrets doing so. Whether for oil delivery, furnace or central air, Fuel Services has responded to our needs in a timely and …
I first encountered FSI when they installed a propane fireplace in my home. Over the years their service has been first rate, friendly and quick. On my last call for help the tech was here in 90 minutes, solved the problem quickly and …
We have been customers of FSi for 30 years. I have always been extremely satisfied with their services, whether it has been oil deliveries, plumbing, or services. Their service dept is professional and always friendly. I would recommend the to everyone.
A+ Outstanding Service!
My oil hot water heater tank failed unexpectedly. I called up and spoke to Jason …
Jose was an extremely knowledgeable and professional technician.
Did his job. It’s up and running, will let you know if it works.
Very happy with their service. They’re always eager and helpful. We had an issue with our water heater and they replaced it within a few hours, because they knew we were having an inspection done the following day. We will always remain a customer!
Recently we had our annual heating system tune-up completed by FSI. The technician arrived at the pre-arranged time and was friendly and courteous. He did a very thorough job and provided valuable feedback to us before he departed. After he finished, the work area looked exactly as it did before he arrived. Great job!
Super friendly, timely and efficient. Thank you!
Just recently had a new furnace and AC put in. I can’t say enough good things about the whole process, from Josh to the install crew and electricians. Everyone was extremely nice and professional. I was very surprised how fast the process …
Very professional and knowledgeable, diagnosed the problem with my boiler and repaired the issue
Worst hire I have ever made. They were rude, totally incompetent, and had terrible customer service. They did not finish my install, gave me terrible advice, and refused to refund me until I had my credit card company get involved. It was …
Quality: Annual boiler tune-up well done.
Value: Service Plans offered.
Responsiveness: Very good.
Punctuality: On-time
Joel was very nice and also competent. Very pleased.
Very positive experience
Worked effeciently and cleaned area where he worked.
I’ve reviewed them before and will continue. Nothing but AMAZING service. From the office to the service people, everyone is always so great, so helpful and just so so nice.
Thank you FSi! For everything
We’ve used FSi for many years now and the service is always timely, the service technicians personable, AND they leave the basement cleaner than it was before they came! In addition to providing our heating oil and annual maintainence, …
On time, courteous and job done right. Highly recommend.
We needed a new boiler to replace our old boiler this winter. We met with a few different contractors, of whom Josh from Fuel Services was one. He arrived right on time, and he was thorough with his inspection and quote process. He took the …
Harrison was super helpful! I’m very pleased with our last emergency service! He had the system fixed within 30 minutes and was prompt and professional!
FSI has qualified and competent service people who keep my home and business warm during the cold months of New England. Their plumbing department has by far some of the best plumbers I have worked with. I highly recommend.
Jose was very efficient, he was very clear in explaining what was wrong and took care of the problem.
I have never had such a reliable, friendly and professional company to deal with. From customer service to experienced techs to deliveries. Always there with a friendly smile and a job well done. …
My Sweetheart says he did a fantastic job. I was not home when he was there.
Did a great job tuning the furnace. No oil smell at all.
We have used FSI Oil for 16 years now and absolutely love them. They are reliable and courteous 100% of the time. We have a budget plan which works well for us and oil deliveries on a set schedule. If I notice the tank is getting lower …
Service man was on time, efficient and personable. Always excellent service from Fuel Services.
Alex did a great job, efficient, helpful and gave good advice
I want to thank your Service Technician “Travis”. He did an outstanding job servicing our boiler after hours . He was very thorough and was able to analyze the problem and get us back up and running in short order. It is clear that he …
Great oil company been using them since 2001, very quick to help with a problem .
Friendly and knowledgeable Jose took his time doing his job.
Justin was pleasant, polite, quick and answered all of my questions. I would recommend FSI
I appreciate Harrison
And very knowledgeable.
Very considerate
Great service 👍😊 …
They were first class and did a great job
Great job by Jose today! He replaced the valve and made sure the system was ok.
Nice guy and very efficient he is welcome back anytime to work on my system.
Jose did an excellent job. He was very respectful of property and pets!
Showed up on time did a great job was very pleasant and helpful .Thank you Nat
Greg did a great job on the installation of my new faucet and soap dispenser
Harrison is a very courteous and knowledgeable tech who took the time to answer my questions and explained what to expect and look out for from my system as it’s getting older. Thank you!
Travis was great. very nice kid did a great job and left the area very clean.
Apology due – I have never accused anyone of theft, and only did so on this occasion out of certainty that something I treasured disappeared after a technician’s visit. Just today I heard a rattling sound in an unused suitcase and… there …
Greg and his apprentice were professional and efficient.. great job!
Extremely efficient for the issue we were having. He saw the problem and remedied it quickly. Thanks Nate!
Joel from FSI oil and propane repaired an old leaking steam valve. I am very satisfied with the work they do.
The technician was thorough and explained the furnace’s ‘health’ clearly. I am satisfied with the work.
Our propane inspection was quick and seemless, and the technician explained the safety features.
Travis was fantastic! Professional, efficient, thorough! My family is warm again thanks to Travis!!! Thanks!!
I’ve been with this company for over 20yrs.Great customer service, repair techs great.
I would never change to someone else.
Ray was very nice and got the job done in good time.He was very polite. also.
Travis is a very professional technician with great attention to detail. Customer relations couldn’t be better.
After contacting FSI for service Jose showed up quickly the same day and got my boiler running again. Thanks Jose !
Travis from FSI oil should up on time on Christmas Eve and was very pleasant and was an LG e to get our heat up and running very quickly.
I was able to get a same-day repair for my furnace that quit over the weekend. I’m wicked grateful!
Ray did a great job, very pleasant fixed my problem. Would ask for him next time for sure.
Alex did a great job explaining everything in detail. He completed the installation in a timely fashion and answered all of our questions.
Alex from FSI was very informative, professional and helpful – always a good idea to check propane equipment – grateful to FSI for offering this service
Greg did a great job both with communication and with the work. All well done quickly and efficiently.
Added (Jan 19, 2023): Joel just came to check out my boiler, louder than usual noise and some vibrations. He quickly got to work and began cleaning the affected parts. He also explained what was going on in sufficient detail for me to …
Ray was excellent and always offers good customer service. He was helpful and polite to deal with. Thank you!
The technician was very kind and extremely informative. Answered all my questions and was very helpful. I really had a great experience.
I am a new customer to FSi and am very pleased. Alex (service tech)was very knowledgeable ,personable and professional.
Highly recommended.
I was very satisfied with Ray’s service. He explained what he did & the new part that he replaced.
This is the second time Jose has come over to do the cleaning. He’s a smart, amazing tech. I will request him everytime. Thank you Jose.
Ray was outstanding as usual and had us up and running quickly. Employees like that and the customer service is why we always use you. Thanks again it’s appreciated
Greg and his assistant were professional and courteous, they got the job done quickly. If needed I would not hesitate to call them again !
Fuel services is being very good and helpful to me, always in point, the kid did a very good job, thank you
Hey service person who came out to relight my heater for the winter was very kind and helpful and knowledgeable. Of course I haven’t gotten the bill yet but so far so good! 😀 …
Rinnai Tankless on-demand hot water heater installed:
I was so pleased with the service I received from FSi. Jason responded promptly to my request for an estimate and answered all my questions almost immediately. …
We had a furnace go out. Alex came in and did an excellent job troubleshooting and fixing the problem! Kudos Alex!
Joel was great! He explained what he was doing and why he was doing it.
Very courteous and helpful!
Alex did a GREAT job diagnosing the issue and thanks to FSI for stocking the truck with parts to make repairs and all this on a cold Sunday! Now we have heat!
Harrison was very efficient and explained everything he did. He also answered my questions in a way that I could understand.
This company is a scam and think they won’t get caught. Please go somewhere else. Just filed a complaint to the BBB with all the proof I have of their lies and unprofessionalism.
Nathan was very patient and explaned everything that was going on with my boiler and what would be happening in the installation of the new boiler. Very knowledgeable and extremely efficient and polite,
The women on the phone are the most unprofessional women I have ever spoken to. She laughed throughout our conversation and thought it would be funny than my daughter and I will be without fuel for a week! As a single mother I am so outraged by the disrespect.
Great Service!!! excellent, fast job!! Came on time on the four hour window that I was told. Ray was Friendly and respectful.
Ray did a great job! Showed up on time and was very thorough. The boiler is working a treat.
Joe and Harrison was very Thorough, knowledgeable and interact with the client. They did a great job. Thank you
Harrison was wonderful & did a great job. We love FSI oil & propane! They are always there for us.
I’ve been using FSI for many years, actually for decades. And rhe primary reason is their service professionals are top notch, taking care of repairs, service and cleaning in timely and friendly manor.
The technician showed up very promptly after I requested a service call, and got our heat working again without any trouble. Excellent service!
Tech called prior to arriving like I asked. Arrived on time. Very pleasant and answered all my questions. Would highly recommend Jose and company. Everything working properly. Thanks
Nate was great he explains the issue in detail, Nate was such a friendly, professional young man,
I would definitely recommend the company. …
Quick, professional response to our problem. Joel took the time to explain the problem and the repairs needed to resolve it. Glad they are our heating/oil and service provider!
I’ve been a customer for 6+ years and have had consistently good experiences with FSi. Today, on the coldest weekend in years, I had furnace issues. I called at 6:30AM on a Sunday and Harrison, the technician was here in 3 hours, with a …
Harrison has provided prompt, efficient, quality service on our furnace each time he has visited our home. I would highly recommend PLFO & FSI to anyone looking for delivery & service.
Travis did a great job today !
He also took the time to explain to me how the Tiger Loop works. He’s a great asset to your company, you are lucky to have him as an employee.
Really appreciate the service provided by FSi Oil and Propane! Harrison, the service technician, took time to answer my questions and provided great feedback on future home heating needs. Glad to be an FSi customer!
Good work, always, maybe a bit pricey, but they’ve kept our old boiler running well past it’s prime so they’re worth the expense compared to a new one! Highly recommend
Joel was great very knowledgeable and kind, made sure to try multiple different ways to fix our issue and gave us the next steps to follow to solve the problem. We appreciate his patience and understanding even with the language barrier!
They were very responsive. I did not expect them to come the same day as our problem was not preventing heat. But they came within a couple hours, explained and resolved the issue in no time. Thank you!
Ray has been servicing our boiler for many years and always provides amazing service with a smile. We look forward to seeing him every year for our annual boiler maintenance.
Justin is a professional and Courteous worker. Very knowledgeable about his work and able to answer any questions. Justine is welcomed to my house for any type of work from FSI Oil and Propane.
Travis went above and beyond and was so personable and helpful. I will always trust your company after having such a positive experience! Thank you Travis!!!! Merry Christmas to you!
Jose from FSi has replaced a chamber, performed a cleaning and replaced a dead transformer in our boiler. He is knowledgeable and professional, much like the company he works for. Highly recommend!
Joel, a service technician with FSI, did a great job in addressing our oil furnace problem. FSI and all their employees that I’ve come in contact with makes it a pleasure and a comfort having FSI as my oil service company.
Justin is very knowledgeable, respectful and always helpful in finding the issue. I trust him in my home and his work.
I wanted to make sure what a valuable employee he is.
Justin came to install a gas line for a new propane gas log insert. He arrived on time and worked quickly and efficiently to get it done. And he shared my musical tastes as well.
I called FSI this morning since I had no heat they sent over Joel one of there technicians. Joel was awesome. He was professional and explained everything he was doing. I have heat. Job well done!!!!!
I requested a phone call 20 minutes prior to the tech arriving at my house so I’d have enough time to leave work and get home for the appt. FSI followed through and called me. I had plenty of time to get home before the tech arrived. He was …
I’ve been a customer with these people for 2 years and it’s been nothing but problems. I’ve called for 2 days trying to make a payment plan with these people due to fuel assistance taking their time so my son and I wouldn’t have to go …
From the moment I called-Amanda was fantastic-until wonderful Nate came; it is always a pleasure to work with Fuel Services. So kind and accommodating and respectful. I 100% recommend FSI for all things fuel, furnace and water heaters. …
Fuel Services came out on Easter Sunday when our heat went out. I called, they came, it was fixed and running within 45 minutes. Yesterday, I had another no heat situation and I called, Joel came and it was fixed. So simple and reliable. I really feel like I can rely on FSi.
I have been a customer for 20+ years. Friendly and responsive customer service every time! Most recent call resulted in a technician visit & successful furnace repair within one hour.
Great company. Jose, the tech, did a great job and explained everything completely. I understood why my furnace was having a problem and what to do if it happened again. Another Biden screw up now hitting all oil burners no matter how good …
Jose did a great job! Very knowledgeable and well trained. Provided useful and valuable information and tips. Enjoyed his time here and feel confident in his service.
Alex was professional and very knowledgeable! He did a thorough job evaluating our home heating system and laying out the options for a new system. I’d be happy to have Alex work on the heating needs we have!
Your technician did a great job this morning cleaning and serving my burner. He let me know what he would be doing. Got the job done in a timely manor and cleaned up after himself. I am very satisfied with FSI services and recommend using …
Joel did a fantastic job today when I called and had no heat today. He came out the same day and he is very knowledgeable and I would request him to come back to have service done when needed. Thank you Gail 🤗😊 …
I have used them for years always friendly customer service and Ray just cleaned furnace for this year he did a excellent, fast job!! I recommend to everyone. Very good oil prices also
Jose was great! Even though he was working later than normal and had more stops to go, you would never be able to tell! That’s huge! The past few years people have been pretty awful in the service industry, some rightfully so but it was very refreshing to deal with someone who actually seemed like they care about their job.
Fsi tech Harrison was sent to my house today. He did a great job fixing my oil burner and was very knowledgeable. I Will be an ongoing customer.
We recently had our annual service completed by Travis and he did a great job – replaced one part on the spot and then came back later that same evening very quickly when another part failed as well. It was a Friday night! He was very …
Everything about my furnace check was positive. Jose arrived at the beginning of the 4 hour block I was told to expect (love that) & was friendly & professional. He got right to work & let me know when he had finished. FSI has always been my home heating & AC provider. I have never been disappointed.
Our technician, Ray was very polite and knew what he was doing. He explained things very clearly and in a way that was easy to understand. He was very thorough in checking out our furnace and thermostat to try and find out what was causing …
Travis is a great technician, showed up on a Sunday for a trouble call. He was at my house quickly, and fixed the issue methodically going through his troubleshooting. Well versed on issues and able to explain what was done and why. This …