Garden City Treatment Center treats all acute urgent and non-urgent medical, gynecological, surgical and orthopedic conditions for adults and children.
Friday | 8AM to 8PM |
Saturday | 8AM to 8PM |
Sunday | 8AM to 8PM |
Monday | 8AM to 8PM |
Tuesday | 8AM to 8PM |
Wednesday | 8AM to 8PM |
Thursday | 8AM to 8PM |
1150 Reservoir Ave Ste 100, Cranston, RI 02920
These people are the definition of “imbecile”. Hopefully natural selection takes its course. People like this are the reason I won’t bring kids into the world.
Sorry to hear the news about Dr. Mechrefe. He was a great man and amazing doctor. He was truly loved and will be missed 😥 …
You can no longer register on line, you now have to go in, after waiting 30min in line, they told me they are only doing finger test to see if you have the antibody, and you need to agree to see a doctor, then they will do a test!
Dr Creighton was very knowledgeable & kind. Thank you! A➕
I waited in waiting room for over an hour. Then in the room another hour. This is ridiculous…
Best place I have ever been to in my life. I.trynot to go to them but sometimes you have to. I am 75yo and this is the very best. Everyone is excellent. Luv, Bev Sawyer
Great place and great people. Very caring and good at their jobs. Dr Creighton is an amazing Dr. Wish he was my primary.
Had a previous issue here but the situation was quickly rectified and Dr. Creighton was awesome!
Excellent service. I left cured.
The women workers there put shame on our gender… they all disgust me. Worse service I’ve ever received in my life.
I was lucky enough today to meet the owner and her son. She was very nice and I would recommend her Treatment Center to all in need.
I called several times to reschedule my son’s appointment and not body took the phone. I leaved 3 voicemails but I didn’t received any call back. At the end I had to go there to change the appointment.
Awful place….says you’re an urgent care how are you going to tell me you’re not. They’re just lazy and didn’t want to see me. Staff are super rude…don’t waste your time.
Really poor service. Especially when I brought my 8 year old you would have thought they would have made his confort a priority. Nope. I’d rather pay to go to Hasbro and wait 10 extra hours at least the service is better.
Took my child here last night and had a wonderful experience. We were in and out very quickly and the doctor and nurses were kind and explained everything thoroughly.
Providers and the rest of the staff are very professional.
Very caring and hopeful for the results I expected
Very satisfied with the service at this provider.
Unprofessional and they charge randomly on your credit card. We tried to call the payment office and they didn’t answer with left messages and they didn’t call us back….. …
The girl at the front desk was extremely rude and actually dropped the ‘F’ bomb when I asked her name! Very ghetto and unprofessional!
As I’m sitting here right now, waiting to be seen, a man walks in with his hand wrapped in gauze pads due to him cutting it at work. The lady at the desk begins to talk down to him and the ladies behind the other desks continue to laugh and join in. Very rude and unprofessional.
John was very accommodating and worked quickly to resolve my issue.
Dr. Aurora Valerdi, the best.
DR was very friendly and caring,
DO NOT GO HERE!!!! The girls at the front are extremely ignorant and rude…they definitely do not know how to treat patients.
I wouldn’t even give 1 star. Nursing staff is extremely rude, the wait times are unreal. After being told multiple times that it would just be a few minutes, I ended up having to leave without being seen after almost 3 hours of waiting to pick up my children. Was not given a refund because they “took my vitals”.
Went in with my girlfriend (both of us had no Covid symptoms and in perfect health), into GCTC for what seemed to be a rapid a covid test before traveling to see my girlfriends elderly parents. We were not told what test we received, or …
They are not equipped to do covid testing for a treatment center. I spent 8 hrs. There and the dr. Was nice but the people need a attitude adjustment.
Doctors are all pleasant, front end staff are friendly and professional.
Dr was fast, accurate and very nice.
We were called in a timely manner, but best of all after going to various places days before, it only took the Doc one test result to figure out what was wrong and prescribed just what we needed. Good job GCTC Team!
Good checking in process good evaluation wait time not so good
Thank you to doctor and enjoyable staff
Kind, patient…..perfect physician
Don’t actually do anything. The Dr wouldn’t even let me explain most of my symptoms. Had me come here for a followup and then blew me off when I’m telling him I can’t even sleep. Tried to tell him the pain is shooting up into my shoulder …
Everyone is so pleasant, even when it’s packed and crazy!!
Do not get your covid-19 test done here. Unable to obtain results from workers there. They insist the negative or positive result has to be released from an actual doctor in person. This is absolutely bizarre. Not only that it is impossible to get ahold of them. They are not helping the situation at all. I will be reporting them.
Quick service very nice doctor Dr. Creighton
I went in for a rapid COVID test just to make sure. Told them the second I got there that I was exposed to someone, waited THREE HOURS just for them to tell me that I can’t be inside and I can’t be seen bc I was exposed. They need to work on their communication because THIS WAS RIDICULOUS. Absolute waste of my time.
Absoloutely awful. The receptionist seemed to have a greater understanding for medical issues and a much higher desire to actually help than the doctor on call, who couldn’t be bothered to spend more than a literal ten seconds examining my …
Front desk, nurse are so rude and unprofessional. Unlike the doctor.
Place was very dirty and filthy.
The doctor I dealt with was nice, a few staff members were nice. BUT when you call to reschedule an appointment for physical therapy and have to leave multiple messages, they DON’T return call.
DR.William T Creighton got me back to normal with my lungs been fighting this tor 10 months. now I feel like I can go back to the gym thanks DR. William T Creighton excellent care …as of11/17/20 no one answers phone for TELA-DOCTORS VISIT …
Rude front desk, nurses (not all) and the doctor who owns the place is so unprofessional. He asked my friend not to return there and sent her a letter.
Be prepared to be here ALL DAY. Checked in at 130 didn’t leave untill 545. Nurses are rude and it’s obvious they don’t want to be there.They are completely under staffed for the amount of people walking in. After waiting hours to get your …
I had the flu and was seen quickly and the staff were very pleasant. Maybe I was lucky because it was a Sunday afternoon and there weren’t a lot of patients, but this was a fast and easy visit. I didn’t even have a chance to open the book I’d brought with me!
Very professional and courteous. Got right to the point without wasting time.
This place is horrible do not go. They made me wait forever and skipped my turn. I had to tell them I had been waiting for a long time and people that got there after me were being attended first and they weren’t even in a critical …
I’m so grateful for the profesional and empathetic care I received,Today is the first time in 3 months that I have not coughed as much and breathing has become painless..I had gone to other ERs and treatment centers and nobody ever had an …
Pretty good urgent care. Fast, efficient, and helpful. Recommended.
This place have come a long way. The current staffs, nurses and docs are friendly and well mannered people
What a great group of people. I’ve been here a few times and always received great care. Definitely recommend!
Friendly staff. Wait wasn’t too bad. Knowledgeable
Worst place ever to go to get COVID 19 test for Travel, they seid 24-48 hrs to get the PCR results by email, I never received that email, just two weeks after I went there to claim for their terrible bad work. Do not waste your time and …
Such a horrible and uneducated staff! People we pay for services they kind of forget that!
Second time here and second time I have an impatient receptionist. First time it was obvious she wanted to leave and was trying to rush me filling in forms and answering questions and such. This time the lady loudly stated “I just want to …
I dont recommended this office they are so slow its like you are in emergency room waiting for hours and hours we been there at 1pm but still never call almost 4pm so we walkout and looking for another urgent care
Went a few days ago with a wheezing, crackling cough and fever. They registered me immediately, called me in within 5 minutes, and within 45 minutes I had seen 3 nurses, the doctor, had 2 chest x-rays, been diagnosed with pneumonia, had a …
Really nice Doctor staff is great.
I went in several weeks ago with a broken foot. They took my insurance information and actually provided me with the ID # that I hadn’t recieved yet in the mail. They were very nice, quick, and informative. The doctor and x-ray tech were …
Waiting time is appropriate to the day and time…
Very professional and informative.
Staff does seem tense and there is very little interaction other than what is …
Incredibly rude doctor!
My wife came in for the second time in three days for an ongoing problem, and …
Great doctor, very professional and caring.
Awesome staff, extremely pleasant even though it was very busy. I was stitched up and out the door in no time.
Went in with a severe case of swimmers ear. I was in an extreme amount of pain that was inducing vomiting and dizziness. The woman at the front desk was efficient and empathized with my situation. I was seen in a timely manner. Doctor …
Nurse Practitioner (male) really have no idea what he’s doing. They charged me for the service when he was barely able to do anything.They sure are all for profit. …
I use your service today at your Garden city locate at Cranston, RI. I was very disappointed at your staff.The nurses were not professional, they smell like smoke, they were not polite they were very rood. The doctors were very nice and …
I’ve been here many times, in the past, for myself and my family. We were always satisfied with the care here. Today, however, I am very dissatisfied and would rate it with zero stars if possible. …
This place is the worst to deal with. Rude when you are there and impossible to get thru and pay the bill. The phone system send you to the wrong department. No one answers. I have tried to pay a bill for 4 days with no answer and no call …
I am an alumni from Gs , 9/3/20 is my graduation date .For over 10 months I have regularly attended the biweekly alumni Tuesday meetings run by Leanna kurnel, these meetings have been a big part of my aftercare program . Leanna brings great …
Showed up last night with a fever of 101 the women working the front wouldn’t let me in the building for testing which was fine. I was told to come back the next morning before 10 to line up for outdoor testing. I get there at 9:15 to be …
My husband stopped by this office to get tested for Covid.
He was turned away because he didn’t speak fluent English. No one didn’t even try to help or assist him or instruct him in what he had to do in order to get …
My family and I have frequented this treatment center since it first opened.All of the staff have always been professional, and compassionate Whatever I received for a diagnosis was always accurate and i never left there without treatment …
I went today because I sprang my ankle and had a good experience. Wait time was normal in comparison to other walk-ins (you’re going to wait no matter where you go.) Everyone was super helpful and accommodating. I left with crutches but not …
I have NEVER written a review until now, but I’m absolutely furious. I went to get a COVID-Test; I asked them if I would be charged anything and they said I would not have to pay anything at all (especially since I have health insurance)… …
I visited Garden City Urgency Center a week ago for a second degree burn accident on my arms. The visit was as pleasant as they could make it possible for me. It was short and brief. The nurses were friendly and helpful. And the doctor was …
Went in Friday night with my 14 year old daughter who had a fever, chills, sweats. It was 8:30pm – I realized they closed at 9pm so I was relieved to be there in time. We saw Dr. Falguera. His bedside manner was horrible. Could barely …
My review is not about the facility rather it’s about a specific doctor and charge nurse at this facility. The facility itself is great. Dr. Sawant and Denise McFarland are extremely unprofessional and does not treat patients correctly or …
WORST OF THE WORST. I will take my chances at RI ER. Went in for a terrible headache and right side facial pain. NO OTHER SYMPTOMS! No stuffy nose. No cough. No sneezing. No congestion. The terrible registration person took it upon herself …
Absolutely terrible! There was a woman there who refused to take us for asymptomatic covid test and clearly made fun of me while talking to her co workers. Unprofessional to the very core. I work in healthcare and I understand how …
Went in today and even tho the wait wasn’t long the nurses working here can b very rude. 2 hours after leaving the clinic and my medication hasn’t been called in only to call them back and the nurse answering the call was very rude and hung up on me 2 times then let the phone just ring.. Very rude Very unprofessional
This visit was excellent my name is melinda bulgin and he diagnosed me carefully and made to answer all my questions and prescribed medication that helped me thank you Russ!!
The only reason why I give this place a 1 star is because of the doctor and nurse who attended to me. The front desk secretary portrayed one the worst customer service ever! She was extremely condescending and spoke in such a loud manner …
Seriously worst service ever
Please don’t go over there better go to ER hospital why they don’t have negative or none star
I had a very kind Spanish girl with braids at the front desk attend to me she got me care so fast for my asthma ,she was very kind and knew I was nervous
J. Dufresne was very good, clear diagnosis and treatment. Quick, healing ❤️🩹 now. …
This nurse ordered food from a store that was 20 minutes away, when she called they told her it would be at least a hour wait because it’s a far drive… she ordered $115 worth of food and didn’t tip!!! She made the pizza guy wait and was …
Went here for the rapid testing for my child. Got here at 8 am, my child got swabbed around 8:30. We were told to wait in the car “about 30 mins” and someone would call. It’s been almost 2 hours since then. No one answers the phone so you …
Terrific care. Compassionate, timely and very considerate.
Waited in car over l hr. Finally I left without being tested,front desk receptionist said 9 more still before me because of emergencys. It’s not an emergency room, just an excuse. (Bad Attitude)!
I had a very good experience at Garden City Treatment Center today.
The waiting area is properly set up for Covid 19 and check in was easy and …
So I supposedly tested positive on dec 26 at their facility. After waiting 2 hours in their line and a girl who was so overwhelmed taking tests she forgot my name twice and had to come back and ask. Also watched one of their worker come out …
Amazing human being to the paients I would recommend him thank you
A very thorough and well done examination. This was an excellent experience.
She was kind and great with our girls. Thank you!
Thanks for taking care of my problem! I am healing well 🙂 The right medications were ordered and I am on the mend. Thanks, Doc!
I have been here multiple times for back issues.
I went here after receiving lousy treatment at both the ER and a different walk in clinic. The staff here have been great. …
The doctors here are very knowledgeable. They explain things in a manner that is clear and understandable while trying to put you at ease. The doctors and nurses are comforting and even use a sense of humor at times. I have recommended …
The secretary was so rude! I couldn’t be seen because I had an outstanding bill from 2008 which I had medical coverage then from the military so not sure how I even owed $300. Anyway, turned away because I couldn’t pay the balance in full.. even though I’m in pain!!
Wow this place has gone downhill. Went in yesterday, they never sent my medications over to the pharmacy. Went the whole night without my med, called this morning, they never pick up and if they do they transfer you over to the nurses …
From getting a Covid test before being seen by the doctor for my sinus infection, to sitting down in the waiting room, to actually being seen, I was out the door in one hour.
Dr. Creighton was kind and thoughtful during my visit.
Great service and knowledgeable. I wish I was given an ointment for my poison oak rash in addition to oral meds as discussed during the consult.
The doctors and nurses are all very friendly and compassionate It was a smooth and timely process to be seen. I would highly recommend going for any emergency medical needs.
It was my first time going to the doctors by myself at 18, I was nervous but a young spanish girl with braids in front helped me get in and out. She was super helpful!
The receptionist was nice enough as she gathered my information, giving her my insurance card, credit card (which I was informed would be kept on file for 30 days) and my Federal license. As I was filling out paperwork I was asked for my …
All of the staff were friendly and helpful to me for which I greatly appreciate! Thank you for everything!
Great place to go if you want to avoid the long waits at the hospital and still get a great care. They’re equipped with everything necessary to diagnose you and treat you. Great doctor and nurses. I been there 2 times. both times I been …
I love this place. The doctors and nurses are great.
Quick service too !
Called before going to find out the protocol on covid testing at the garden city treatment center. The phone recording said to walk in to be tested and no other specifications were noted. I walked in as informed and waited an hour in line …
The WORSE experience I have ever had at a medical facility. The woman at the front desk is absolutely nasty to patients and needs some customer service training. I asked a simple question and she started yelling at me in the middle of the office in front of the patients. Better off going to the hospital….
They are just the nicest professional office with a kind heart. I’ve been going there for many years
The staff were prompt, friendly and professional. The first doctor who treated me on a Saturday was far too quick to diagnose me and I did feel quite disappointed when I left. I had to return 3 days later because my condition worsened, …
I’ve gone to this urgent care over the years as needed. It’s always been a good experience. The Doctors and staff are caring.
Good experience, got my diagnosis, was about a 2 hour wait but understandable.
Just bout the most unorganized health care facility I’ve been too. When greeted at the front desk they asked for liscense and insurance card and asked the usual questions about how youre feeling. Then you get sent to the waiting room. Well …
Front Desk staff Lorna is extremely rude. She refuse to answer any questions, and was not helpful at all. This is not how you treat sick people, who wants to deal with this when you don’t feel well. I live one minute away, because Lorna is …
What a great experience! Everyone was so friendly and helpful. The x-ray staff in particular really went above and beyond to make me feel comfortable during my exam. Highly recommend this place.
One the best places I’ve been for care, outstanding staff and excellent doctors, can’t say enough about how well was treated there. Thank you
Doctors nurses triage all very wonderful people, very nice, was in and out with in 2hours that is fantastic!!!!!!
John R Dufresne NP was exceptional is every way, from bedside manner to knowledge. He made a not fun situation, better. Couldn’t ask for more from a health care provider.
I went into Garden City treatment center, I know it was 735 on a Saturday evening there website said they were open until 8 . I had severe pain in my left side close to ribcage the person behind the desk said they closed everything down at …
I went here with my brother. He was down with severe fever and rashes. They made him wait for 2 hrs. He couldn’t even sit. The doctor, I understand he must be busy with multiple ERs. But he just walked away when he asked a question. Its not …
I went for a covid test and had a wonderful experience. Everything went as quick as they could and was thoroughly explained. Everyone from the nurse (Krista), the lab gentleman (Ray) the xray tech (Jen) and the doctor (Russ) were fantastic. …
The treatment at gctc was excellent. Dr creiton is superb in his treatment. He is an excellent physician. I would recommend him highly.
I was absolutely impressed with my visit. The staff was friendly and efficient and the Doctor was quite congenial and spot on with my assessment, took the time to find out exactly what I could and could not take and then nailed it. The RX was sent to the correct pharmacy and I am on day two and already starting to feel better.
It was busy but I still got attended to and felt genuinely cared for during the registration process and when doing the initial check up. Thanks, guys!
Professional, compassionate and knowledgeable. Thank you kindly for your care and attention during a stressful time.
Very professional staff. Little to no wait. Overall excellent treatment center.
Very efficient and friendly. Best Urgent Care I’ve been too.
The wait is outrageous. Four hours one time, six another. If you need a recheck you get in line again for another four to six hours. The waiting room is usually full and seats are tightly arranged. Why two tv’s are on two different stations …
Dr John can’t remember his last name,but he took care of my grandson Gerald Slattery on Wednesday afternoon. He is a great doctor,Thanks for everything.
Dr. Was very helpful and made me feel less anxious. She explained things that were going on so I could understand. And she felt bad that she couldn’t do more in my situation. Very pleased 😀 …
Dr, Aurora Balerdi esas amazing , excellent bed side manners 5stars ! She make me feel so comfortable and assure me how I was going to be ok
It’s pretty messed up not to tell people there going to automatically charge an unknown bill to your debit card, $250 was taking my account randomly I didn’t even get chance to look at the bill they sent me, I live right down the street …
The staff was very friendly also the doctors and treated me very well and made sure that I was comfortable while I was there and that I was taking care of as fast as possible the doctor was very funny she made me laugh a lot I would like to …
How somebody could be appreciative of this practice is BEYOND me… I do not have time to sit in a doctors office until the sun goes down. I am SICK, therefore that is why me and everyone else shows up to a doctors office…. i expect to be …
Great experience, doctor was very knowledgeable . Will definitely be back again for any further issues .
My doctor was amazing and helpful he had great bed side manner and made me feel calm
Treatment center is very well run. Staff is helpful and efficient at their jobs while still being friendly and caring.
Garden city treatment center is hands down my go to for urgent care! Always professional, caring and prompt with their service. Dr Creighton is the best and the X-ray department is always friendly and efficient! They were extremely helpful today as always. Thank you guys!!
NP Russ Dufresne is very compassionate with his patients. He explained everything to me and took the time to listen to listen to me. Great experience.
Dr. Crieghton was kind and compassionate. Took the time to explain things.
Jeanne
I actually liked coming here because it was convenient to me . But lately the service has been horrible and the new front desk receptionist didn’t even know how to perform her own work. She didn’t even know what she was doing and pretty …
I was nervous about this walk-in after reading the reviews but I had a good experience. The girls at the front desk were pleasant and the doctor was excellent. The nurse wasnt friendly but maybe she was having a bad day. I would recommend this treatment center.
Very good medical care and Dr. Falguera did excellent work putting in 12 stitches to close a gash on my forearm.
The waiting was long Yesterday But I understand I like to go to garden city clinic doctors was so nice and nurses.
Excellent doctor. He did a great job stitching my leg! Fast, efficient and very knowledgeable!
Dr. Balerdi is very kind and caring. She is also a pleasure to deal with.
Dr Creighton is excellent. He listens asks questions and explains things well to you.
I went for something in my right eye, and Dr. Dufresne numbed my eye, inspected it, and then gave me ointment. He was efficient and allayed my worries of something being in my eye or having scratched it. He and all the workers were nice and efficient. Eye is all better.
Despite the high patient workload, I was treated with care and staff was very attentive and efficient.
It’s awesome. I love the pediatrician. He super caring and knows what he’s doing
She was a great provider! Listened attentively to my symptoms and addressed each of my concerns and questions patiently and thoroughly. The staff at this urgent care were all attentive and efficient as well!
One of the best treatment center doctors period. He listens to your concerns and has an absolute great demeanor about him that just makes you feel comfortable
Dr William Creighton was wonderful! Was my second time back because the first doctor didn’t help. Great experience this time with Dr William Creighton. Quick, thorough, and finally got the right meds!
Garden City treatment center was amazing. The staff is great and Dr. Creighton was very kind.
Dr Creighton is amazing at his job. He listens, and does not judge. A few years back he helped me with the beginning of type 2 diabetes and referred me to a top notch endocrinologist who changed my life.
Dr Felguera is a great doctor who listens and cares. I very much appreciate his kindness:)
He was kind, very insightful & Quick. Hopefully I See Him Again My Next Visit.
These people are rude! For someone looking for urgent care, kindness matters most! Secretary at first desk doesnt even make eye contact or greet you welcomely. 2nd desk secretary then asks for a credit card to put on file! What!? I have …
Garden City is the best experience I had at an urgent care. They staff is super nice and compassionate. I fractured my arm over a month ago and I had to get X-rays. The nurses were really good and helped me with that whole process. …
i took my 14 year old daughter here to get tested for strep throat and as any child would be she was scared to get the swab in her throat so she started crying. the nurse went to get the doctor to do it. when he came in she was still …
I usually have decent visits, but today’s was disappointing and off-putting. Today, I wanted to get treated for clogged ears, which I have been treated several times before. I already know that you need a mask to go in…that is *not* the …
Everyone was very nice and seem to genuinely care about my well being. And I moved in and out very quickly.
The lady who works at the front is VERY RUDE , every time I come there she’s arguing with a patient! I recently came for back pain related to an INJURY and they insisted that meant I had Covid and I should be tested because of my …
Very professional service at the Garden City treatment center! Of course the waiting in line was not enjoyable, but once I was called into be seen, the experience was excellent!
Absolute best!!! Could not recommend more! He gave me a better neurological exam than my own neurologist.
Everyone was very helpful
They do care for you as a patient
Thank you Dr Aurora Balerdi we need more people like you “feel we all your heart “
I always receive great care here! The NP that cared for me is very knowledgeable and he is kind and compassionate.
Seen in a timely fashion and attended to by a physician who not only resolved my problem, but who answered all my questions.
Dr. Dufresne was superb. Kind, polite, and he got me in and out. He’s a great doc.
The person who answer the phone when you press 3 is rude and doesn’t know how to talk to a patient. I called to ask about a prescription that they sent to the wrong pharmacy and she spoke badly to me and said that it was my fault. They shouldn’t work in customer service if they don’t want to talk to people.
I brought my 3 year old son in who was seen in a timely manner. We had Dr Creighton who was very helpful in answering my questions and concerns. All the staff was very friendly, I will definitely go here again.
SO I CAME IN WITH MY SON,TO THIS TREATMENT CENTER NEVER HAD A BAD EXPERIENCE BEEN COMING HERE FOR YEARS AND TODAY THE CHECK IN LADY BEFORE REGESTRATION SHE JUST TAKES YOUR NAME AND YOUR DATE OF BIRTH WAS SO VERY RUDE IT WAS HORRIBLE SHE …
Dr Balerdi was gentle and very knowledgeable!! The staff was great! Everything was quick compared to waiting at a hospital ER!! I would highly recommend Dr Balerdi and Garden City Treatment Center!!
Always have good experience here.Dr”s are great.Worth the long wait sometimes.Been coming here 10 years since it is mpossible to get a primary on R.I.Dt Creighton is kind compassionate and very good at diagnosing.I ask for him every ti
The staff are excellent hear and extremely professional. The doctor on staff that saw me was very calm, thorough, kind and made the whole process so much easier. Best urgent care center I’ve ever been to.
Amazing person and Dr! He is a Very trustworthy person from my experience and comes with the same enthusiasm and passion everyday! God bless this man and all that he does.
First rate urgent Care facility. Examining doctor very kind, very thorough and great bedside manner. All staff very professional and friendly and upbeat.
I’m not sure if they’re overwhelmed or if it’s the “anti-work” craze 🤔. They do deal with a fair amount of anxious strangers in need of medical assistance – it’s their industry. I’m sure it gets frustrating. And they’re open on Saturdays …
Went for tx of broken rib. Dr. Creighton was awesome. The staff was super busy but I didn’t feel rushed. They were courteous, friendly, efficient, ad an xray. treated my problem. Highly recommend.
Went for a Covid test as I tested positive at home. Much care was taken to protect other patients and the employees. I was separated from others and swabbed very quickly.
My husband and I have been treated at Garden City Treatment Center many times. The doctors, nurses, technicians, and staff have always been courteous and helpful. Not only have we been there when injured or not feeling well, but we’ve also received flu shots at this location. Parking is plentiful and the location is easy to find.
William creighton and Russ are the two best there, I would recommend them to anyone. As far as the others I haven’t gotten a chance to be seen by anyone else but if there anything like these two this place is amazing.
Long story short. Women in the front are rude and unprofessional. If you don’t know how to deal with ppl, don’t work at a walk in! People come in cause they aren’t feeling well, why would you want to make them feel worse????
Great service very personable. Explains the diagnoses so you can understand and very thorough medical examination to pinpoint the cause. Will be back but not willingly. Lol because who likes going to the doctors.
My son and I go here whenever we’re sick. The clinic is very clean and the doctors and nurses are very professional, friendly, caring, and thorough. I give this place 5 stars.
Dr. Balerdi attended me and was thorough and respectful of my participation in decisions regarding my care. Attending personnel were efficient and pleasant. The wait time is a bit long, but I did go at a busy hour.
I came in with symptoms of strep.. she was determined once that was ruled out, to make sure there was nothing else serious going on… clearly communicated everything before it was done, blood work, exams.. and finally very thorough with the …
I went there for a fall. Hit my head and a few other things were wrong with me and they were very rood and on top of it after getting X-rays done they were supposed to give me a boot for my ankle and toes that I sprained they transferred me …
I am new in the area and needed care. This center was close to me and had good reviews. Dr. Dufresne saw me and quickly diagnosed my problem. They called in a prescription and set me up with a great discount card. 24 hours later and I am feeling much better.
I went there to be seen. The woman at the front desk is one of the most ignorant people I’ve encountered in a medical facility. She is very rude and she definitely should not be working in the medical field. Anyone dealing with people that are ill should have have compassion. She is colder than ice!!
The Garden City Urgent Care was a great experience for my uncomfortable state. They were very understanding and thorough. The whole staff was very pleasant. Thank you for a great experience.
I was attended to quickly, and everyone was very professional and kind. The doctor who saw me, Russ, was incredibly compassionate, understanding and knowledgeable, and gave me some great advice concerning the reason for my visit. Easily the best walk-in experience I’ve ever had.
If I could provide a negative review for my experience I would. I’m a diabetic, I went in there with a infected hole in my foot and was told to rinse it with water , not soapy water .. water and to elevate it and put small dab of ointment …
Staff pleasant and drs and nps explain everything and never rush met Russ np for the first time and I couldn’t have been happier he was pleasant and accommodating. This is why I continue to go to this center 😊 …
Had an excellent experience. The urgent care was somewhat busy but still moved along quickly. Staff were polite and also dealing with high volumes of check ins. The doctor was straight and to the point. I received the treatment that I needed.
One of the worst experiences ever.
1. Covid procedures all out of whack. Wait in the hallway. An hour passes and nothing. Finally come in. Then no you need to drive around the back for the Covid …
Everyone at this place is very pleasant! The doctor was great! Understanding ,caring ,he was helpful he answered my questions and took time with me. The nurse practitioner was also great also answered my questions and took time with me. …
The girl seating at the front desk on 7/28/2022 is VERY RUDE. This is not the first time I have came here and the employees are BLATANTLY arguing with patients. The quality of professionalism and service has had a significant decreased. …
Dr Creighton has a terrific bedside manner. He is very thorough and very kind.
My first time coming here and I was beyond pleased. The whole staff was amazing from the first person I dealt with to the Ms. Denise when she gave me my discharge papers. Dr. Russ was familiar with my specific medical case, and made me feel comfortable and confident I made the right choice by going there. Thank you all so much.
I want to start by saying that I had no issues with the woman who answered the phone, front desk, or check in ladies. All were pleasant enough even though they butchered my name by mistake. My nurse was an angel, she was so sweet and was …
The facility was busy – but my normal doc couldn’t see me at all. I walked in- waited my turn- and the doctor was quick, efficient, professional – Glad I went.
The secretary’s are incredibly nice and keep the lines moving quickly.
My doctor came in my room within 5 minutes, discussed my issue and since the results were going to take 40 min., said I could wait at home and he would …
He did a good job. He’s a doctor not a salesman. He had a positive attitude and made me feel comfortable
Wonderful treatment! Staff was compassionate and genuinely cared about my health. Highly recommend!
Was dismissed with what was wrong with my daughter. Didn’t even take the time to thoroughly check. But it was also misdiagnosed. had to go to another walk-in the next day to be seen to get the right treatment.
Lynette listened to my symptoms and indicated what the next steps should be, ie, exam, bloodwork and follow up with my doctor. She was understanding of my concerns and thorough in her explanation of the problem. She is an asset to GCTC.
He give a quick knowledge about my sickness and give a right medication. After a day i feel great and no complication. Thank Dr.
Always have a great experience here. I bring my kids are here whenever they get sick. The doctors are always kind and put them at ease
It is so inhuman not to care for a person without a SS # even if the person has health insurance, very unprofessional and rude people working at this so call treatment center. Even though my friend have insurance through her husband job …
Dr. Creighton was very nice, however I feel worse than Sunday morning. My coughing is persistent and the medication is not helping me at all.
I called the treatment center yesterday morning, left a message about my coughing. Did not hear from anyone!!!!
Dr Creighton is The most compassionate sweetest professional doctor I have ever met in my life and when I go there I only want to see him. Is the best thing that ever happened to this place
It was very good DR. Dufresne was great explained my symptoms he listened with out interruption and checked me out gave me some helpful hints a new course of meds and they seem to be working well.
Russ is personable and professional. I always have a good experience with him. He knows his stuff and helps me every time I go there, so thank you!
There’s not a long wait. The staff is friendly. And the Dr. listened to what I had wrong without cutting me off. He had all the tests done according to my symptoms. And I’m feeling much better. Thank you
My wife was treated by Linette Novak, NP at the garden city treatment center in Cranston on 12/7. Linette took AMAZING care of my wife, diagnosing her with pneumonia and made sure she was given all the necessary treatment and medications. I would highly recommend the treatment center and Linette!! Excellent quality of care!!!
Dr Creighton is my favorite dr at Garden city walk in. He’s extremely kind and compassionate and he listens. I truly wish he had his own private practice as he has the Best bedside manner ever.
My mom takes us there when we are not feeling good, staff are great Dr. Russ is absolutely fabulous. Great place great service.My lil sister was there on the 28th for ear infection and Dr. Russ to the recuse. All the doctors are very good there also
I love Garden City Treatment Center, they have taken care of my family and I for many years! All the Dr’s are great with not only adults but shildren as well! Thank you to everyone at Garden City Treatment Center for all you do!!!
Everyone that works here is very pleasant. Dr Aurora Balerdi was great, she did more for me than my own primary. I’d recommend garden city treatment center to anyone I know.
The secretary and the nurses here are amazing. The only problem I had was that the so called “doctor” laughed at my injury , I’m in pain and he thinks it’s a joke? Didn’t help that he didn’t even bother looking at the injury and sent me home with Tylenol.
It took about 90 minutes to see a doctor. He was in a rush. Came in told me my diagnosis and prescriptions. Didn’t ask me what I thought or how I felt. I asked about an antibiotic bc of my medical history but he didn’t seem open to an X-ray …
He is a great Doctor. GCTC is always busy but the staff truly do the best that they can. It may not seem like it when we’re sick but as someone who works in healthcare I understand both sides. It’s hard as a patient to see what happens on …
I went to GCTC to get some medication for my throat
The waiting time was like 20 to 30 minutes but as soon I get into the room i was attended by a nurse then after by a doctor. Everyone was very friendly and helpful with the patients. I always go there when something is wrong with my health
He was phenomenal. My 5 year old and I felt so comfortable with him. Plus it was clear he has extensive medical knowledge. We would absolutely see him again without question!
Had a very pleasant experience with the entire team from my check in gal to my xray tech everyone was absolutely a delight to help make sure I was OK. Wait didn’t feel all that bad and made sure I was as sorted out as they could get me before I went home. These ladies deserve a raise.
If I could give a 0 I would. I went in there yesterday because I was very sick and they said I owed them money from 2011. I didn’t even live in Rhode Island in 2011 and they wouldn’t treat me without past due payment. I went to Kent …
This lady saved my life by being not only compassionate, thorough, and knowledgeable, she listened very well which is SO important to me. A lot of medical personnel seem to be thinking about something else when you’re talking to them, she …
Excellent. Everyone especially the Doctor were especially thorough and kind. They addressed my injured foot and gave me Instructions ( written and verbally ) for home care. I already suggested to my family, whenever necessary , Garden City is where to go for help. Thank all your loving staff and the Doctor for my excellent care .
Don’t waste your money! My husband was in a very extreme pain.They didn’t even bother doing any type of test. The front desk staff are very rude and racist. He left with no prescription or any type of treatment. He was told that he needed …
The wait was so long, but that’s to be expected at any walk-in urgent care. The doctor was very sweet and I could tell he was very committed to his job in caring for his patients. I have nothing negative to say about this place so far.
Dr. Balerdi was wonderful! She did a thorough exam of my complaint, outlined her plan of action, and did so skillfully and with wonderful bedside manner. I was incredibly nervous due to the reason for my visit, but she was very reassuring.
It was New Year’s Day in the middle of a tripledemic and Dr. Creighton was kind, reassuring and professional while providing the necessary medical care. In fact, everyone I encountered during my visit was similarly wonderful. I was so impressed by the care that I received.
They were completely jam packed busy and the staff couldn’t have been more pleasant. The DR while backlogged with patients had a smile on and took his time to deal with me and made sure I was comfortable before leaving. I can’t say enough about the positive energy the staff had. And they were SLAMMED!!!
Considering how very busy they were. I felt like I got very well taken care of. And I was not there all afternoon. I am now on my way to recovering thanks to the doctor I saw who quickly and thoroughly diagnosed me. I will definitely tell …
Russ has been helping me since my girlfriend and I moved to Cranston three years ago. Couldn’t ask for a friendlier more polite practitioner. Always treats his patients with the up most respect. Russ is the reason I go back to garden city …
My family has used Garden City Treatment Center since 2006 and they’ve consistently been a strong provider of walk-in medical services. From pneumonia, to severe flu, and lately a post-accident check-in, my family has received quality care …
Visits for myself and/or any of my four children have always been excellent. Friendly yet professional. I came to the walk-in for a really bad shoulder. They set me up with a great orthopedic, and before you know it I had surgery and I’m …
Dr, Balderi is very nice and explained everything to me in detail which I really appreciated. I had to get X-rays and afterwards went back to my room to wait as she stated she would be back with results. A few minutes later, a nurse came in …
I recently saw John Dufresne at the urgent care and was blown away by his exceptional bedside manner, compassion, and efficiency. He took the time to listen, provide clear explanations, and was genuinely invested in my daughter’s well-being. I highly recommend him to anyone in need of excellent medical care.
I was there 11am-2pm due to high volume of people. However, the staff was really friendly and my attending Doctor,William Creighton, was also pleasant. He was very considerate of me possibly experiencing pain when it came to examination and even asked for consent to put his hand on me,which I appreciated.Overall, it was a nice visit.
Doctor and treatment was excellent would have given 5 stars except that I was bleeding in the waiting room for 2 hours while patients with appointments were coming and going! I was in at 11:30 am finally stitched and sent home at around 2 …
My mother arrived at this emergency room on Sunday, August 28. One of the staff members at the front desk was very rude and not helpful. She spoke to my mom with attitude. She told my aunt that she needed to wait in the car while using a …
I went to this urgent care for the first time- and honestly, it is the best one I have ever been to. I walked in at 7:15. Place was very busy but I was seen and done by 8! They are not only super efficient, every person I interacted with …
Great doctor, knows what he is doing make sure about my conditions before prescribing medication, also show compassion, patient and care, the center have all of them. The only difficulty is an Asian receptionist that has a bad attitude …
This doctor is by far the best! He is always considerate he explains everything and makes sure you understand. Dr. Dufresnse is my favorite. And this center, although it’s expensive co-pays is a great place. I trust very few places with my health but these guys are good
Dr Creighton is one of the most compassionate and caring physicians I have ever met. I never have a long wait, and I am always happy to see him. He’s so understanding and sweet, and he always always knows exactly what the problem is. Would …