We have been with garretson over 20 years but service is slacking and when we called to let them know about trash has not been picked up on time the lady in the office stated it was because it wasn’t set out by 5 a.m. but we have always put …
Your guy Zach Payne deserves a raise. That man is always reliable and has a great attitude. If you need a successor or someone to pass the business down to – he’s your man. You need to franchise that man!
Thank you Christy for your help . I’m so happy to get the new container brought in exchange of the old one to our home. And thanks to the men that come faithfully every week no matter the weather and does such good job.
They have missed my house two weeks in a row. Then tonight the guy got out of his truck, looked at my trash cans with his hands on his hips then got in his truck and left. I paid 2 months in advance. Lousy service
Have been a customer for roughly 14 or so years with not ONE single complaint. They have been the best service we have ever had ! ( And the guy complaining about the little bit of green waste that the driver wisely left because of landfill …
Kristy has been bending over backwards to get us a new trash bin when ours was destroyed. She is very responsive and professional. She even let me contact her after hours. So grateful for such a great trash service in such a rural location!!
Got hired here. Killed myself doing between 50 and 70 hours in their 4 day work week. I need 1 day off to handle a legal obligation and they fired me. NONE OF THEIR TRUCKS ARE SAFE TO BE ON THE ROAD!! Between failing tires over worked and un appreciated drivers these trucks pose a danger to the community.
Man I’m really sad to see do many bad reviews on here but I’ve had nothing but good experiences so…. I’m going with what I know. They have been my service for 2 years, I’ve had absolutely no unsolvable issues. Only time they didn’t pick …
Wished I could give them a NO star! I’ve been a customer for 2 years and in that 2 years I’ve never been late on my payment. I get a postcard in the mail and says my service has been suspended due to non payment. I looked at my bank …
I have lived in Bolivar for over 10 years now and I have to say Garretson trash service has gotten worse and worse and worse. I’m on here writing a review because it’s 5 minutes until 8 p.m. on a Wednesday which is pick-up day. They are …
They took almost 2 months to get us a service and charged us when we werent using it yet. And one of the workers called the cops to check on my toddler because they thought he was alone without adults just because there was no car and they seen him in the window. Adults were home! Nobody has called me back on this issue.
I see a lot of people complaining about this company but the fact of the matter is they’re just overwhelmed and they’re dealing with it and they get it done. My trash collector is an amazing human that goes the extra mile every time. They …
I paid these people 200.000 dollars in October and now they are telling me that I didn’t pay . Now that is incrediblely incompetent they told me that they don’t even have me in there system as paying the money . And they never came by to …
We’ve have Garretson since we bought our house back in April. There was a hiccup at first but they were extremely fast and responsive. This week I went on a cleaning rampage in my house which resulted in way more trash than our dumpsters …
We have had service with Garretson’s for 6 months now. Best customer service I could ask for. We’ve had some hiccups, but nothing that a phone call, with manners while speaking to human-beings who answer, didn’t fix. We’ve had a billing …
Im not sure why but they pick up my trash almost bi weekly sometimes, I often come home to find my trash forgotten and it piles up by my mail box making my yard an eyesore, I’m somewhat critical of a person but I came back from Texas to see …
Did not have any issues with the trash pick up and you can pay online which is nice. My complaint is that they never answer their phone. I have moved on to a new service and have cancelled their service. This was over 6 months ago and they …
I’m not sure about all the bad reviews here, but these guys were EXTREMELY helpful to me and I’m not even their customer! I missed my own trash service the day before (which has been just fine- it was obviously my fault) and I tried to get …
Great service. Hometown business.
Have had issues with this service from the beginning.
Great local family business!! Friendly helpful staff !
Poor, poor reliability of weekly pickup and equally poor customer service.
They never answer the phone
Edited: thank you for contacting me on such a timely manner and important matter.
Don’t pick trash up half the time but still want to charge for it. Not dependable.
Have been trying to get trash can for over a month now then you bill me a double bill for trash have never picked up
Never had a complaint for this company. Dependable, reliable. Would highly recommend. They have picked up my trash for many years.
We have been with garretson over 20 years but service is slacking and when we called to let them know about trash has not been picked up on time the lady in the office stated it was because it wasn’t set out by 5 a.m. but we have always put …
Your guy Zach Payne deserves a raise. That man is always reliable and has a great attitude. If you need a successor or someone to pass the business down to – he’s your man. You need to franchise that man!
Thank you Christy for your help . I’m so happy to get the new container brought in exchange of the old one to our home. And thanks to the men that come faithfully every week no matter the weather and does such good job.
They have missed my house two weeks in a row. Then tonight the guy got out of his truck, looked at my trash cans with his hands on his hips then got in his truck and left. I paid 2 months in advance. Lousy service
Have been a customer for roughly 14 or so years with not ONE single complaint. They have been the best service we have ever had ! ( And the guy complaining about the little bit of green waste that the driver wisely left because of landfill …
Kristy has been bending over backwards to get us a new trash bin when ours was destroyed. She is very responsive and professional. She even let me contact her after hours. So grateful for such a great trash service in such a rural location!!
Got hired here. Killed myself doing between 50 and 70 hours in their 4 day work week. I need 1 day off to handle a legal obligation and they fired me. NONE OF THEIR TRUCKS ARE SAFE TO BE ON THE ROAD!! Between failing tires over worked and un appreciated drivers these trucks pose a danger to the community.
Man I’m really sad to see do many bad reviews on here but I’ve had nothing but good experiences so…. I’m going with what I know. They have been my service for 2 years, I’ve had absolutely no unsolvable issues. Only time they didn’t pick …
Wished I could give them a NO star! I’ve been a customer for 2 years and in that 2 years I’ve never been late on my payment. I get a postcard in the mail and says my service has been suspended due to non payment. I looked at my bank …
I have lived in Bolivar for over 10 years now and I have to say Garretson trash service has gotten worse and worse and worse. I’m on here writing a review because it’s 5 minutes until 8 p.m. on a Wednesday which is pick-up day. They are …
They took almost 2 months to get us a service and charged us when we werent using it yet. And one of the workers called the cops to check on my toddler because they thought he was alone without adults just because there was no car and they seen him in the window. Adults were home! Nobody has called me back on this issue.
I see a lot of people complaining about this company but the fact of the matter is they’re just overwhelmed and they’re dealing with it and they get it done. My trash collector is an amazing human that goes the extra mile every time. They …
Garretson Trash have always done a good job for us. If there is a problem they address it.
I paid these people 200.000 dollars in October and now they are telling me that I didn’t pay . Now that is incrediblely incompetent they told me that they don’t even have me in there system as paying the money . And they never came by to …
I pay my bill on time since I started service about a year ago.
In the beginning I was told the wrong pickup day for the first couple weeks in …
We’ve have Garretson since we bought our house back in April. There was a hiccup at first but they were extremely fast and responsive. This week I went on a cleaning rampage in my house which resulted in way more trash than our dumpsters …
We have had service with Garretson’s for 6 months now. Best customer service I could ask for. We’ve had some hiccups, but nothing that a phone call, with manners while speaking to human-beings who answer, didn’t fix. We’ve had a billing …
Im not sure why but they pick up my trash almost bi weekly sometimes, I often come home to find my trash forgotten and it piles up by my mail box making my yard an eyesore, I’m somewhat critical of a person but I came back from Texas to see …
Did not have any issues with the trash pick up and you can pay online which is nice. My complaint is that they never answer their phone. I have moved on to a new service and have cancelled their service. This was over 6 months ago and they …
I’m not sure about all the bad reviews here, but these guys were EXTREMELY helpful to me and I’m not even their customer! I missed my own trash service the day before (which has been just fine- it was obviously my fault) and I tried to get …