Gaston Eye Associates

Gaston Eye Associates

The eye doctors and eye care staff of Gaston Eye Associates are dedicated to meeting the eye health needs of the residents of Gaston County and the surrounding areas. We have a team of Ophthalmologists, Optometrists, Opticians, and eye care staff. Our team of optometric physicians is uniquely qualified and residency trained to provide the highest quality comprehensive eye care for the entire family. From routine eye exams, diagnosis and management of eye diseases and visual disorders to specialty contact lens fitting, our doctors are dedicated to providing the latest eye care technology with a personal touch. At Gaston Eye Associates, all of our Ophthalmologists are medical physicians, who are specialty trained in medical and surgical care of the eye. The physicians must complete four years of college, four years of medical or osteopathic school and one year of internship (hospital training). In addition, three to five years of residency is required to practice the specialty of ophthalmology.

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Gaston Eye Associates Reviews ( 250 )

  1. Appt time does not mean anything to them. We got here 10 minutes before our appt time but wasn’t called back until 30 past the scheduled time. Then did an eye pressure test and waited in the secondary waiting room for another 25 minutes

  2. The attitude of the Dr. I saw was terrible. It was as if she didn’t want to do the exam asking me why did my primary care Dr schedule me for the exam and how she didn’t understand it…well it’s not your job to understand it my primary …

  3. …the wait is always forever… the doctor spends maybe 30 seconds w/me & the nurse does all the work… the office staff is rude & don’t know how to do their jobs… & they are RIDICULOUSLY over priced…

  4. So as I sit in awe of Brenda and her kindness,all I can say is thanks and my sincere apologies, I wish everyone had your compassion and desire to help other’s..

  5. This was a horrible experience. Dr. Garrido could not help me with a very basic eye issue that was easily solved at another eye doctor’s, and the receptionists are borderline incompetent.

  6. It’s a shame you pay $500 for just lenses already had the frames and you pay for the extra lens protection and scratch resistant they failed to mention it’s a one time replacement on scratches and when I asked why don’t you tell people when …

  7. I love this place my second time coming and I always get the best friendly customer service, did the mistake in trying to go somewhere else ! But I came straight here after leaving the other location. Very attentive people and easy and fast, love it !

  8. Great place, great doctors, great employees,. Love the way the very elderly and people with physical disabilities are treated with kindness. In fact, it seems all are treated with professional kindness.

  9. Last time I will visit again. Dr Lowry was rude and made me feel inferior. I guess it’s too much to expect to get compassion for vision loss.I only gave 2 stars because office staff was nice.

  10. I went from being treated as a # and a ” medicaid client who they only tale 2 a week here at Complete Eye Center at Belmont to these guys saving whats left of my eyesight and getting my cataract surgery scheduled and I couldn’t even tell you how wonderful the staff was beyond how open and welcoming the office layout is !!

  11. After talking to the staff there, I was please with the results. The staff was very nice and pleasant. Jay was especially helpful with my grandson’s needs. A very happy grandmother! Thank You!

  12. I had cataract surgery on both eyes. I had an excellent result with perfect vision. Dr. Lund and the staff were friendly and helpful and I recommend this group with no reservations.

  13. The office gets really warm..but the staff is really Great💜..I was having a issue with my health and they were truly caring..I really appreciate that☺️ …

  14. I enjoyed my visit with all of you and you was very helpful. Everyone was so friendly and things were explained to me that I understood. I look forward to seeing you on the 23rd. Stay safe. Nancy Wenderlein

  15. Had my eye exam done and picked out glasses I had ordered upon pickup I was brought over to getmy glasses fixed and had one of the rudest guys in the office completely unprofessional and attitude was uncalled for definitely wont ever go …

  16. horrible, could not tell me how much visit would cost for a simple contact lens appointment. In addition to that there is a fitting fee for contacts? really ridiculous that by the time my visit is through with them I will have paid about …

  17. Walked into building and waited in line (Socially Distancing),of course. Woman walks in and bypasses the line and the receptionist waits on her as if there wasn’t one. At this point I am upset because that same receptionist was to busy to …

  18. I always receive excellent care at Gaston Eye Associates. I think everyone is nice and very professional ! I want to thank them for giving me a thorough exam!!

  19. It’s taking forever too get my glasses! When it was supposed to be 2 to 5 weeks I’ve still not gotten my glasses! The visit was good had the best time here it’s just the wait on receiving your glasses that takes the longest! I need my glasses eghhhhhhhhhhh

  20. I am in my seventh year as a patient of Dr. John Lowery at Gaston Eye. Under his exacting care in the annual exam and glasses prescriptions, and now, ocular implants in both eyes solving my cataracts issues, I couldn’t have wished for better treatment. I never walk away without receiving the bets care and all questions answered.

  21. Took my mother for cataract surgery. I had no problem with the doctor. Billing was more interested in getting the money up front, never filed the insurance, and we were left paying over $600 out of pocket. Receptionist and nursing staff …

  22. I have waited for months to leave a review until emotions had settled and hopefully eye sight improve. The process, the staff and treatment was flawless. Then there is my experience with Dr. Lund, who came highly recommend. Each …

  23. Although Dr. Lund has always been very professional and friendly, the office staff are rude and uncaring. They really need additional training in how to be attentive and nice to their customers. If you are looking for good customer service you may want to look elsewhere.

  24. The staff are always friendly and polite. The physicians are personable and thorough, never leaving me feeling rushed in and out, so to speak. Could not more highly recommend!

  25. This place is the best. The entire staff is friendly and welcoming. Dr. Lowery is awesome. He is friendly and uses terms regular folks can understand. I highly recommend going here for your eye care.

  26. My wife scheduled a 3:15 appointment and they requested she get there early. Well she was called in the back about 3:25 but not seen by the doctor till 4:25! You know if we were and hour late getting there they wouldn’t see us. Greed gets …

  27. The staff was friendly and professional. I feel comfortable and appreciate the care provided and the attention to details. Dr. Garrido is focus to provide me excellent eye care. I am very thankful.

  28. The Dr. I saw was nice, professional, and took the time to tell me about my exam even though they were very busy and he seemed a little rushed. The office staff is another story. They were not very friendly and seemed to be annoyed that I …

  29. Dr. Foster is the best!!! I have 4th nerve palsy from a head trauma. I am totally cross sighted w/o glasses. I have to have prism ground into my glass lens. This can be trickery to get the perfect prism measurements (distance and close-up) for each eye. I have perfectly crispy clear vision thanks to Dr. Foster. ❤

  30. My name is Van, but I go by Vanessa, at home. I see Dr. Foster, he is so nice and friendly. He will take his time explain stuff to you. He is the only Dr., I will see at Gaston Eye. I told my sister if she every have eye problem. I Recommend Dr Foster. The stuff is friendly too.

  31. Took my daughter there last month for her first eye exam, and first pair of glasses. The ladies were very nice, as well as the doctors. They made her very comfortable, and even though I had my other 2 children along (ages 9 and 5) they were …

  32. From the moment of walking in the door until leaving, everyone was attentive, kind and knowledgeable. Every question was answered in ways easily understood. I was treated as an individual and not a number.

  33. My appointment was at 3:15 but I arrived around 2:45. I was taken back and the assistant did the precheck items. She took my eye measurements, checked my vision and eye pressure. There were no exam rooms available and they had me sit in a …

  34. These people are very well trained and professional. I am always greeted by warm smiles and friendly faces. They are always seeking to keep me informed about their medical process and what will be done next and why. All of my questions …

  35. After several attempts to get an appointment through email ( that apparently no one checks), several phone calls leaving voicemails I finally get an appointment. I called the Dallas office to set up an appointment, get to the office early …

  36. SUPER Awesome.. my first time there I was running so late… but they took me after a very short wait, my dr. was fast, but accurate and professional, I love it! No one had a snooty attitude like most places of business when your late for an appointment!

  37. My partner had an emergency eye injury last night and while googling places for emergency eye care, this office came up. I called and the answering service had the doctor call me back. One of the first questions the doctor asked was if my …

  38. Had a great experience with Dr. Lowery. He removed a cyst above my 14 month old daughters eyebrow. He called the evening after the surgery to see if we had any concerns. Very nice and professional 😊 …

  39. My experience was great with Gaston Eye ! Staff was very nice and helpful and Dr Lund did an awsome job on my eye surgery ! Thank you all for everything!Staff at Surgery Center was awsome !

  40. DR Foster is the best! He is kind and is truly concerned about your eye health. He is honest and even told me to get my readers at a department or drug store to save me money! The staff is friendly and the only time they seem a little off …

  41. I had a 10:45 am appointment I was put in the examination room no one came in the room until I phoned the front desk everyone went to lunch I didn’t see the doctor when he did phone me he wanted me to return Really I live in Shelby and the …

  42. Had an eye appointment here for consistent pain in one of my eyes. I was very nervous as ive never been to an eye dr and also was worried about what was wrong with my eye. Turned out to be a common issue. The dr wss professional and showed …

  43. I was treated most unfairly at the intake desk after staff discovered that I was a nurse in an emergency room. An office manager was called to the front and essentially wanted to refuse treatment to both my daughter and myself based on my …

  44. the wait time and staff were great. i thought that Dr Lowery was very knowledgeable but a very loud hyper individual. I felt he was rude as well when i ask question about my eyes and his diagnoses. did not even give me a response time. He …

  45. Dr Foster and his staff were very professional and courteous during my visit. They took every precaution to ensure I was protected from any potential exposure to the Covid 19 virus or other health risks. Gaston Eye Associates exemplified that they truly had my best interest at heart. They are a world class organization.

  46. Their understanding of insurance benefits is questionable. We told them numerous times we had met our max out of pocket. They convinced us the more expensive lenses for cataract surgery would eliminate the need for ANY glasses. Spent $4500 …

  47. Arrived at 2 for my 2:15 appointment. All paperwork was completed online prior to the visit. I wasn’t called back until a few minutes before 3. Bp taken and intraocular pressure checked before being placed in another waiting room for “just …

  48. Good experience. Professional staff. Going in for a one time visit, a year later I’m still receiving texts to schedule appointments. It’s annoying. STOP fishing for business, or better yet, give your marketing some individual attention like your doctors do.

  49. It was a stress free visit and everyone was courteous and helpful.Dr Lund was reassuring, confident and professional. All of which gave me a sense of trust and confidence in my cataract surgery. He is quiet but gentle and I am grateful for that.

  50. Very unprofessional and I was going to send my wife and my staff for an eye exam. The owner is not friendly and when his office makes a clear mistake they will not even say I am sorry!! You are escorted out the door like it is your fault. Very bad customer service. I would not recommend this Eye care company to anyone..

  51. The staff were all courteous and professional. They answered any questions I had. I saw Dr. Foster and absolutely loved him. He performed the most thorough eye exam I have ever had and im 58 y.o. and I’ve worn corrective lens since I was in …

  52. I have been seeing Dr. Mc Cullen for many years and trust him completely. Not only is he very friendly but he is also very funny and has a great way of making you feel comfortable. He always takes the time to answer all of my questions and …

  53. As always, Gaston Eye provided fine service. Great staff, Dr Foster is friendly, professional and thorough. I’ve been a patient for more than 10years and can’t think of a reason I’d want to change my provider.

  54. This was our first trip to Gaston Eye for glasses. My two kids, ages 9 & 18, and myself, all saw Dr. Mazhari. He was great! My youngest had his appointment the day before my oldest and me and when his appointment was over I made sure my …

  55. It was time for my adult son to get fitted for glasses. The pandemic has been a challenge for him and for us his parents because he has special needs and refuses to wear a mask or face cover. I spoke with Jay Velez the Optical Coordinator …

  56. Dr. Nami Mazarhi was very kind and efficient with my eye checkup today. Also, thanks to those nurses who were so very friendly – no one gave me any issues and they were incredibly sweet. Thank you so much for the great service! ❤️

  57. The staff at Gaston Eye Associates are the absolute best. I have been going to Dr. Bob McCullen for many years now and he performed Cataract Surgery on my Right and He is going to do my left this coming week. You will not find a better doctor with a fantastic sense of humor.

  58. I have been a patient of Gaston Eye for a number of years. I have always been treated like a valued patient, no matter the reason for my visit. Dr. John Foster has always taken the time needed to help me understand anything that may be …

  59. Everything was fine until a stuck up woman with long blondish hair and glasses told us that the most inexpensive pair would come with a $119 copay. She didn’t really even glance at his insurance. He is in fact entitled to a pair with a $2 …

  60. Good service. The appointments are scheduled so the patients do not have to wait long.
    We like Dr. Sullivan. He takes his time to answer questions and to give advice.
    Olive-Cherie Richardson and Janice Young

  61. The staff is friendly but the wait times are ridiculous. Spent around 3+ hours for my daughters yearly visit. It seems like they overbook appointments to make sure they have plenty of patients even if someone cancels. The majority of our time there was spent waiting.

  62. Everyone was so nice, from check in to check out, the staff was unbelievably accommodating, professional, and acted like they really cared. Dr. Foster is amazing and takes that extra minute or two to go the extra mile , or answer questions. I would never think of trusting my vision to another practice EVER!

  63. I went in with an eye infection. Dr. Garrido didn’t take my condition seriously so I had to go see another doctor somewhere else. I even told him it was an infection and he totally ignored it and told me to just use off the counter eye drops. What a waste of time and money!

  64. I had a scheduled appt last week as a new patient, I was asked to come in 30 min early for paperwork which I did. After filling out my paperwork I was given an initial exam by one of the staff, she was very friendly and had a nice …

  65. Just started here last year after being with another doctor for years. The staff is so amazing and the doctors are very professional . I’m so glad I changed and will be here a long time. Give them a chance to prove to be the best in Gaston county

  66. Great experience. They are busy and take a little longer than other places I’ve had my eyes checked in the past.
    I don’t mind waiting when the staff and doctors are friendly and very thorough.

  67. Very modern,comfortable office. The staff provided excellent customer service. Dr Lund was clear and concise in his instructions and gave me confidence in the treatments available to me. This was a very positive experience and a thank you to all the staff. I highly recommend Gaston Eyes associates.

  68. They are wonderful! The staff from the time you walk through the door are so kind and helpful. The doctors have excellent bedside manner. They listen and are very understanding. We’ve been to the one in Gastonia and the one in Dallas and …

  69. Love Dr Foster and staff. Very friendly atmosphere. Once I had an emergency visit, they were very attentive to my needs received immediate proper care and then received an referral to a specialist in another field for further evaluation. I highly recommend them, you will not be disappointed.

  70. I did not have to wait long on this visit to Gaston Eye Associates. I was called in shortly after I arrived at the office, had the initial check and then went to the exam room. Again, no long wait for Dr. Foster and I did also did not wait …

  71. I always get a great exam from Dr. Foster. He always puts you at ease and is very knowledgeable and professional. Jay is great with helping me choose my glasses. He also is dedicated to his profession.

  72. I can say personally that when your appointment is at 10:00 your seen within five minutes of arrival. I have had four appointments and my eyes are in so much better shape than before.
    Thank you Gaston Eye and Dr. Lund!

  73. I will not be going back ever. I had the worst experience recently. I will spread the word also. The doctors are nice and the optical fitting area. The receptionist are rude and very disrespectful. I was told I could pay half and when I …

  74. I had a possible emergency so when I called and explained that I had a bad fall they didn’t hesitate to make me a same day appointment, actually in 2 hours from the time I called. The doctor did a thorough eye exam and confirmed that there …

  75. Everyone at Gaston eye is always so nice and Dr Foster is just a wonderful doctor. He always makes my office visits very interesting. I trust him with my eye care I depend on his expertise.

  76. I had appointment with Dr. Foster April 10 2022. The technician that did the test on my eyes was very nice. Dr. Foster on the other hand was rude and not willing to listen to issues I have with comprehending what a person says to me. He was …

  77. From my first visit to the last, I have experienced friendliness, pleasantness, efficiency & professionalism. The staff was top notch. From my first to last visit with Dr. Lund he always came in pleasant. He put me at ease by explaining …

  78. Thanks to Dr. Lund & his staff, I now have my vision back……I have diabetes & needed surgery to remove cataracts.. Absolutely painless!!! Thank you Gaston Eye Associates! Forever greatful…Angela Jean Holland

  79. I was very impressed with the expertise, knowledge and compassionate care of the optometrist. Dr. Foster went over the top to explain everything I needed to know about my eye care. Thank you!

  80. We have been going to Gaston Eye for years. I really like all of the doctors. I’ve seen Dr. Sullivan and Dr. Lunde. Both provide excellent care but have very different personalities. The office is friendly and busy. Though not so busy, you don’t get individual care. The staff is great!

  81. Most disrespect from people you could be acould My doctor referred me there just so my diabetes test could be done and they may be have a $500 bill. I walked out of there with nothing be a headache.

  82. The women there are very nice the doctor I saw name doctor foster was very nice he was very kind to explain to me everything that happens when it’s
    Your first eye exam every funny as well he makes sure to put a smile on all his patients faces. Wonderful place to visit good doctors or doctor.

  83. Dr. Lynch was very professional. Asked opened ended questions to resolve my eye issues. Seemed to be very concerned about my eye 👁 health. Excellent customer service. Puts the patient first. …

  84. Staff was very nice & I appreciated that the wait time was within reason! Dr Lund was very efficient & answered my questions concerning my cataract surgery…..

  85. I should be ashamed for waiting this long for eye exam but, it was definitely worth the wait. Dr. Mazahri and staff took care of me to make sure I have optimal sight and no rush. Thank you Gaston Eye and to all the staff!!!

  86. Dr. Foster is not only incredibly knowledgeable and professional, but also caring and personable. It’s hard to find that combination these days. Hats off to him and his staff for the work they do.

  87. Great educational opportunity
    Informative and pleasant.
    Optical selection was vast and attractive. seen new Dr since Dr G retired. He was awesome and I have told everyone about my wonderful experience there.

  88. The wait was ridiculous. Long wait to get into a room and 30 minutes in a room before a doc walked in. I was frustrated. The staff was lovely including the doctor. Treatment was what I expected

  89. Tellers and appointment scedulers are RUDE. They “explained” to me that since I did not pay my copay last time, I now had a late charge. As far as this time, they would check into it and get back to me no later than Tuesday because it was …

  90. Pleased with the Doctor I saw. Only complaint is the waiting time to get the procedure done that is really causing a lot of discomfort. None of the Doctors are available to take care of the 15 minute procedure until Feb 23. That is a long time to have a facility that has eight doctors.

  91. ABSOLUTELY HORRIBLE, DISORGANIZED OFFICE STAFF!!!!
    My Dr. Sent a referral for me over at the end of August for cataract surgery. When I called to make an appointment I was on hold for approximately 10 minutes. …

  92. This place needs to fire a small petite dirty blonde woman who works here! She is really rude and unprofessional. She is about 5 feet with blue eyes and skinny to the bone. I been going here for a long time and everyone here is so sweet and …

  93. Had my right eye irritating for 2 weeks. Thought it would resolve itself. Nope. Called Gaston Eye and they got me in that day! I saw Dr. Nicole Lynch. She was professional, direct and no nonsense type of doctor. She examined my eye and …

  94. I absolutely enjoyed my appointment 😊
    The receptionist and Doctor’s we’re just so nice and very understandable and joked around and when I got to pick my Glasses out the lady helped me under everything so clear 😊 I would definitely recommend …

  95. Great experience! I definitely will be returning. Dr. Foster took his time and did a great job of explaining everything and answering all my questions. The staff was great as well.

  96. My appointment was at 3:00- Field Vision study takes about 30 minutes. I left at 5:15. I really like Dr Foster and the staff is friendly & knowledgeable but there’s a lot of moving to different rooms that I think could be more stream lined. …

  97. It is pretty bad when you have cataract surgery and you continually tell Dr Lowery that there is an issue with the right eye and that you can not see out of it and feels like something is in it. All he said to do is use these $300 eye drops …

  98. I have been a patient of Dr. Foster’s for at least ten years. So have my husband and my son. We started coming so see Dr. Foster because of my husband’s father, who initially came to see him because he had glaucoma. Dr. Foster took the time …

  99. The staff is pleasant, and friendly. The service is great , no long wait. My doctor Foster is awesome I look forward to my regular eye exams. He’s kind friendly, and very professional. He knows his job. Thank you Dr Foster for listening to me and giving me great advice when it comes to my vision.

  100. Dr Sullivan is great. No problems there. It’s obvious that y’all overbook and I find my time valuable as well so 2 hours for an eye exam is a bit excessive. It would be appreciated if i was taken back when my appt is made and not 45 …

  101. It is always a positive experience at Gaston Eye. I’m continually impressed with how the staff (especially Dr Foster) encourages my daughter. They get great results because my shy, soft spoken daughter trusts and enjoys the staff. Getting a …

  102. I am new to Gastonia, and needed to check in with a new Eye Dr. and get my prescription renewed. I was able to get in on a cancellation the next day with Dr. Foster. He is fantastic. Very engaging, friendly, and explained some new …

  103. The appointment person that reserved for my son was freaking AWESOME and the card attached to business card was very pleasant! I think it was Jennifer maybe but she needs to be recognized as a servant leader!!! Thank you so much. As may …

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