Gaylord Hospital

Hospital, Gaylord Specialty Healthcare / Gaylord Hospital

Gaylord Specialty Healthcare is not your typical hospital. As a specialty hospital, we provide care and treatment beyond the scope of a traditional hospital. We live out our care philosophy of treating each patient as an individual by paying careful attention to each person’s unique needs. Inpatient complex medical care and rehabilitation are offered at Gaylord Hospital in Wallingford. Outpatient rehabilitation is available on our Wallingford campus and at our Gaylord Physical Therapy Orthopedics & Sports Medicine practices located in North Haven and Cheshire.

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Gaylord Hospital Reviews ( 60 )

  1. Probably a great place if you have insurance or private pay.If you don’t they want to ship you out ASAP. Physical therapist stop working with you and the only job of the social worker is to GET YOU OUT.

  2. My grandma stayed here in the stroke unit. It was hard to get in contact with the people who were in charge of her care. We left voicemails because you can just go to the person’s office. And it would be days and days with no response.

  3. I’ve called three times and instead of going to an operator their service just hangs up on you. I’ve tried following the prompts and also hit 0, but both result in it ringing, no one answers, and then it hangs up on you.

  4. Nice hospital both my grandma and grandpa worked there. Earlier this year my grandpa Rodger debise got his 50 year award and got a building on Gaylord named after him

  5. My boyfriend was there for 5 weeks He absolutely loved When he first got there he couldn’t even brush his teeth without help They did everything they could to help him adapt to his new way of living He wouldn’t be where he is today without …

  6. I went to sati lite facility in New Haven with injuries including Traumatic Brain Injury and other serious injuries. They helped me both physically and cognative. I was outpatient for a year and was pushed to work hard in a caring way. Thank you Gaylord.

  7. One of the worst experiences for a patient. Nurses not qualified, beware of the social workers that are fraudulent, inaccurate and dishonest. I could not wait to get our loved one out of this facility. Do not go to Gaylord. It provides unacceptable services. Nightmare.

  8. This by far the greatest hospital in the world! I shattered my femur, had a punctured lung, broke my left elbow, and received traumatic brain injury back in 1993. They spent almost 1 full year rehabilitating me both mentally and …

  9. Great: group PT and one-on-one–4 sessions a day! Cafeteria families can eat at. RN patient ratio. MD visit every day. Great aides/CNA. Horrible: Lyman patient room size and set up. Almost as bad as YNHH. No hooks for coats or anything recognizing patients have families! No communal eating for patients.

  10. The preeminent acute care & rehabilitation hospital in CT. For Spinal Cord Injury therapy, Gaylord is one of only 19 select facilities in the country to have the Ekso bionic walking exoskeleton! Gaylord is a premier long-term acute and …

  11. I arrived after a spinal cord injury revision, with complicated by bilateral knee replacements. In three weeks I was stronger and went home able to continue with my recovery. This being my 11th surgery in just over 5 years, this has been my best surgical outcome. Thanks all!

  12. Gaylord is an amazing place. Unfortunately I had a bad experience with security today. Jon the supervisor of security was mean and disrespectful! He stepped out of line. I was working with my patient and long story short. My client and I …

  13. My husband, was review by a team in the hospital he was at,they said he was a candidate,to be in Gaylord,I was told they take our insurance,which is united health care with Medicare,a woman told me sometimes they don’t allow to much money …

  14. Requires certification for service dogs. That is illegal to due according to the ADA. Tried explaining this to them and all they had to say was “this is our policy”. Legitimate service dog teams, go elsewhere, this place is not accommodating.

  15. They contacted my wife after falling asleep while driving. I had a rod placed in my right femur. The therapist, nurses and doctors at Gaylord helped and pushed me to walk again. I spent 7 weeks with them and i walk with no lim or cane. I recommend them all the time. I will forever be gratefull to entire staff and facility!

  16. I spent 1-2 months here to recover from a broken hip, I’m a little hazy on the time span because I had TBIs and wasn’t able to remember much soon before/a little while after my accident. Point is, I was really impressed with Gaylord’s …

  17. This place is a miracle place. Not only did Gaylord support me after being run over by a car they did everything to help me learn how to do everything again. The staff are amazing and never did they discourage my sometimes outlandish goal …

  18. After the auto accident in October and our brief stay at the hospital we were referred to Gaylord. I can not emphasize enough how awesome the staff here was for us. Everyone is different but I can say that the staff on the 2nd floor over in Lyman was super nice, super attentive and so very helpful in our recovery.

  19. Your hospital is unique. Not only is the campus a delightfully landscaped park, you fill the place with extraordinary people. I have never seen a place like this before. Whatever criteria you use to select people for employment – don’t …

  20. I recently was a patient at Gaylord. The care I received was superb. The staff at this facility is comprised of top notch professionals who are dedicated to the care of patients. The rehabilitation program I endured was extremely …

  21. One of the worst experience my family has ever experience.
    Administration was awful. When my family member was brought there we asked for a family meeting to discuss the case. The coordinator was annoyed. Come to …

  22. Gaylord and all of the staff that work there are miracle workers & are blessed with a special knack for caring about every patient. I was there for 5 weeks after I had a stroke at 49 years old. They honestly became like family to me and …

  23. I was a patient at Gaylord Rehabilitation Specialty Hospital and I just want to say I had the best care while I was a patient on Hooker 1 recovering from a spinal fusion on my back. Everyone who took care of me during my stay made me feel …

  24. I am here as a post covid rehabilitation patient, the best decision I made. If I could give 10 stars ⭐️I would have. Staff, nurses, Doctor Somera, Lyman unit are just to name some of the great, caring people and passionate about what they …

  25. I had a stroke with aphasia in 2015, a week after my 45th birthday. I am so glad Hartford Hospital sent me here. All the staff are exemplary, from the nurses to food services to speech therapy. They started me on my recovery and in 9 months I was working full-time again as a physician assistant.

  26. Warning ⚠️ Gaylord Hospital is wonderful for the rich, famous and those with private insurance. It has been a great disappointment to myself and many others on Medicare or Governmental Insurance. Patients without private insurance are …

  27. I stayed at Gaylord from June 20 – July 13 with a spinal stroke. This has to be the best hospital I’ve ever been to. The staff was so friendly and experienced, made me feel good every day. Special thank goes out to Allyson, the nurse in …

  28. I have to be fair and amend my previous post. The issue I had was investigated and the issue has been resolved. A path was layed out for me to get the mobility device I needed. Thanks you to Dorothy and the team at Gaylord I can now have …

  29. Welp, I went to visit my guy after he had been in there (Gaylord) for 5days.Get there long story short, and the security goes through this long evaluation, and says I’m not on the list. I call my guy and let him know. He spoke to nurse …

  30. Throughout my experience at Gaylord Hospital in the rehabilitation program, doing both aqua therapy and land therapy, my experience has been very good.. Dr David Chen, a physiatrist, has been very pleasant and patient and has taken the time …

  31. My review focuses around the necessary rules around COVID-19. While I understand the new policies limiting the time and the amount of people allowed in the facility at any given time. I believe while putting these policies in place the …

  32. If Gaylord continues to admit more patients than their overworked staff can take care of, they will endanger the patients that are already there. This can only end in tragedy. In the short time that I have been here I have seen a noticeable …

  33. I was referred for vestibular PT following a concussion for my 10 yo daughter. When I called to setup appointment and they said they could not schedule without a referral in hand and that a fax could take 2-3 days. I drove straight to the …

  34. So not send your loved ones to gaylord Healthcare. Super uncomfortable environment. Employees don’t do their jobs. Nothing is documented correctly. Spend each day doing redundant math questions then sit in bed for hours doing nothing. Most rehabilitation facilities far surpass gaylord, it’s a big insurance scam..

  35. Gaylord may have a very high reputation for it’s success but, I’m not impressed yet by the care . The rooms are outdated and not truly accessible for people with rehabilitation potential. They’re not very clean either. My husband needs …

  36. During the lowest point of my life in 2020 while fighting Covid 19 the Gaylord team was able to give me my life back and teach me to walk again. They are a wonderful collection of healthcare hero’s dedicated to their patients and their families.

  37. Abby Tulis has the ability to listen to the patient’s needs. She then creates an environment and course of treatment to flexibly fit these needs, rather than just offering a “by the book“ approach

  38. Not yet impressed. Nursing, doctors, care coordinators lack the ability or maybe the resources to clearly communicate regularly on what meds they are giving (especially when we are trying to collectively solve a problem), how the patient is …

  39. Excellent facility for anyone needing rehabilitation services. The staff is kind, patient, and supportive, and the surroundings bright with lots of windows and a beautiful garden/patio outside. Not “sterile” feeling like a typical …

  40. I’m a Physical Therapy patient. After discovering evidence of a stroke that happened over a year ago, I was referred to Gaylord by Hartford Healthcare. I could barely walk and needed human as well as ambulatory device assistance. Beginning …

  41. My time at Gaylord Specialty Healthcare Outpatient Therapy has been an excellent experience! I have worked with 10 different members of their staff during my rehabilitation. All of their professionalism, thoroughness, & competence is proven …

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