We have been serving the public and doctors with tremendous customer service. Our goal is to service every patient with professionalism, … See more
Read More| Friday | 8:30AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8:30AM to 5PM |
| Tuesday | 8:30AM to 5PM |
| Wednesday | 8:30AM to 5PM |
| Thursday | 8:30AM to 5PM |
5132 Payne Dr, Baton Rouge, LA 70809
Outstanding customer service!
Amazing service! 100% recommended
These guys are the best they came through when everyone else just gave me the run around. Recommend Genesis for all you medical supply needs!
Dana is the best!! She helped got my son his brace at such a short notice.
Absolutely the most professional staff and could not be more personable! If you need medical equipment… this is the place!
The absolute BEST customer service of any medical supply in BR! They treat you like a needed patient unlike another place I had a not so good experience with. I highly recommend!
Visiting from out of state and one of our party forgot a CPAP part at home. Not only did Genesis have the part needed, it was only $7.00 AND Genesis was open at 8:30 am. What a relief!
I had a very good experience with these folks (after not having a good customer experience with some other medical supply companies). My partner needed a rollator with a seat that was slightly higher than standard. Everyone we worked with …
Poor customer relations.
Delivery promises poor.
Both Dana and Max were amazing. They made, what I thought would be a challenging process seamless. Because of their work, my grandmother has all of the medical equipment she needs and it was done on extremely short notice. Thank you both again your support during this time, you are appreciated!
I am really confused with the 5 star reviews Genesis got. May be I am exception. I have been trying to get a proper brace for my left hand for the last 4 weeks. Heather, Trechelle, and now Melissa talk nicely and politely but never call …
I couldn’t have found a more caring and professional company in my time of need! They delivered a wheelchair based on my measurements I gave over the phone. When it arrived the leg lift was a little short and they insisted on bringing a new …
They are always willing to go the extra mile for their customers. I’ve recommended several friends and family members to Genesis. 🙏🏼 …
If I could leave 0 stars for this establishment I would. Firstly, Max Lewis openly berates and belittles the women on his staff. He is aggressive and abuse’s his staff with profanity.
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I have never experienced a more professional, friendly, qualified, caring, group of people working in a sales/service business. We were amazed at how successful our advice, and purchase, was. We also witnessed another customer in the store, at the same time we were there, who also received extremely cost saving, and time saving, service.
Leave messages repeatedly with no return call. Have been trying to get in touch with someone about my supplies for at least two weeks now. They used to be awesome. Not sure what happened.