Genesis Obgyn

Genesis ObGyn, Crossroads

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Genesis Obgyn Reviews ( 54 )

  1. The care was okay at the one visit I had but I transferred over from another provider due to a change in my insurance and Genesis Crossroads were not willing to accept my medical records from my previous care provider. They said I had to …

  2. When I arrived for my appointment I was told that they were renegotiating the contract with BCBS and that my appointment might not be covered. If it was not I would have to pay the full bill. They could not quote me on what the bill would …

  3. This place is horrible. Respectionist is very rude states that because of being 10 late they can not see you. But it is close to closing. There was no one in waiting room and there was no office manager to speak to very unhelpful and rude

  4. Not one single street sign saying wyatt dr and the name on the building is almost completely hidden. Terrible directions and I even used maps.

  5. Seen on Tuesday, Feb 27th 2018. The award for the most incompetent front desk goes to Genesis OBGYN and the award for flakiest Doctor goes to Dr. Schneider of Genesis OBGYN P.C. We have had a “scheduled” appointment for over 6 weeks for …

  6. Cancelled first apt due to being sick and didn’t want to spread it, I cancelled second one due to having to work extra and they pretty much said do not re schedule. Not gonna waist any time explaining why this is Out right ridiculous. Good ridden

  7. If you are told to go here take the day off. My last appointment I was stuck in the waiting room for 3 hours past my appointment time and watched everyone who came in after me get seen. Today I’m at the hour mark and will be walking out in …

  8. Don’t recommend if you don’t have insurance. Called and explained I had no insurance and was quoted a price. They called me later to inform me they charged me too little and had to charge me about $50 more. Doctor ordered a test, I asked …

  9. Went to get a shot and they tried giving me something that was not meant for me. Then you wait much longer then expect for your appointment then they rush through your appointment.

  10. Dr. Graziano is so amazing and helpful he has a very calm gentle soul. The office is conveniently right next to TMC, they have a lab in the lobby area so you dont need to go anywhere else, every person I talked to here is so nice the MAs, …

  11. I’m really upset because I set an appointment with someone she told me when I was ready to just call and I thought that was going to be my OBGYN and turns out I can’t even get a hold of them and I want to use the patient portal and it says …

  12. Worst ever! Got there 15 minutes early but apparently not early enough. Waited an hour and 15 minutes and still not seen!!! I worked in the medical field for YEARS!!! Never seen such a poorly run office. Horrible, horrible business practice

  13. I absolutely love dr. Falcone. She’s personable and straight forward. The only reason why I took one star is because it is sooooo hard to get ahold of someone when you have something urgent. I know they are extremely busy but sometimes it would be nice to be able to reach out to someone and talk to them.

  14. Poor service, lack of communication between doctors, assistants, front desk and lab. Really make you feel like you’re just a number instead of creating a positive experience for a couple expecting.

  15. I really like this office! The check-in desk clerks were efficient and friendly. The nurses were very nice, and Dr. Graziano is very kind and nice and immediately put me at ease. They are all good professionally and I have nothing but good things to say about this office.

  16. I wish the doctors would maintain a sane grip of reality concerning the fact that a pregnancy while very precious will not be perfect for anyone. We may possibly eat a processed food occasionally. We may even have bad habits previously that …

  17. This place has had some changes but for the better!! I have been with Dr Graziano for 26 years on and off and I still continue to see him. The staff is great now even though it wasn’t bad before but just the attitudes of happiness with the …

  18. Damarus the front office assistant, Lena the medical assistant and Dr, Ward were amazing. Very professional and straight forward. Wait time was normal and Dr. broke down every topic I had questions about. Thank Dr.Ward and Crossroads.

  19. I wanted a second opinion about my issues , so called appointments to ask which doctors in the practice do not deliver babies and are best to deal with fibroids. After asking questions and checking schedules I decided to see Dr. Laird…and …

  20. Dr. Falcone has exceptional bedside manner. I felt confident in her abilities to operate on me and every step along the way she showed compassion, and took ample time to explain and educate me on my condition. I would highly recommend Dr. Falcone to friends and family and have already recommended her to a colleague for her OB care.

  21. I’ve been coming here for over 3 years, and I have never had a bad experience. I was on Nexplanon (a birth control device that gets implanted in the arm) and I had a lot of questions the last 6 months or so that it was in my system. They …

  22. I have been in Dr. Falcone’s care since December and she has been absolutely exceptional. My pregnancy has been very rocky and she has reassured me so much, went out of her way to make sure I’m doing ok. Her Medical assistant Yvette is also amazing.

  23. A friend of mine who just turned 18 was referred here by her primary care physician because she has a very serious issue going on. The soonest they could get her in was 2 weeks from now. When she asked if there was any way she could get in …

  24. Saw the doctors here in Sierra vista during my pregnancy. Would not recommend. They have way too many patients and doctors. You won’t see the same doctor twice unless you demand to. They would never call to tell me test results. I would …

  25. Absolutely TERRIBLE service make you drive over an hour away just to tell you they can’t see you because THEY made a mistake ! Ridiculous excuse of a doctors office absolute trash !

  26. Overall, they run behind and it just seems like a business transaction here. FYI they use Genpath for lab work, if you can’t get ahold of anyone for your critical lab results, just create an account on the lab webpage. They upload their own …

  27. I showed up for my 1 pm appt at 1:08 – took me 5 mins to find the front door after walking around the building, it was blocked with a tarp – when I rang the bell at 1:13, I was told my appt was canceled because they only allow a 10 min …

  28. I feel like pregnancy on its own is VERY hard. ESPECIALLY dealing with it all by yourself. If you want it to be EVEN harder and more stressful this is the right Ob for you.. …

  29. I have been a patient here since 2014. Over time the wait has gotten longer but I stuck with them because they knew my history. I know they are currently going through a transition with their electronic medical record. However, the bad …

  30. They are always behind and never on time. You’ll be lucky to get seen by doctor within an hour of your appointment regardless of when you show up. No additional steps taken for COVID, and they consistently mess up paperwork. No telehealth …

  31. Super disappointed. Spent the better part of a year making my way through multiple rescheduled appointments (not rescheduled by me, but by the office) just to have a failed surgery. No one has bothered to follow up with me afterwards. …

  32. My wife was having a miscarriage and waited on hold for over an hour and no one answered. We went to the ER and were told to make a follow up appointment here. It took over 5 calls, 3 hours on hold, and 3 call back to get her appointment …

  33. I love Dr. Falcone, but the overall experience as a patient – scheduling appointments, checking in, wait times, unprofessional staff, navigating their broken EHS – is very impersonal and frustrating. I get the impression that Genesis has …

  34. A car accident happened at the intersection of Rosemont/Grant blocking all traffic on Grant which made me late. I was standing at the check-in desk at 11:53 for my 11:45 Appt and the staff told me the Dr had already marked me as a no-show …

  35. I had an appointment at 2:50pm today and I called 30 mins prior to let them know I was running 10 mins late because of an accident she said that it was perfectly fine and it’s okay we’ll I got here at 3pm and it’s now 4:10 I still am …

  36. Dr Chin is amazing, and if she were to be at another practice I would go back to her. However, this office is terrible. The front desk is so rude, slow, and does not care. If you arrive on time, you will stand in line for 10 mins and when …

  37. Reviewing over a year after my care here ended as I chose a different provider for my second pregnancy and the care I am receiving now is so much better than my experience here for my first pregnancy. Some frustrations with this clinic are …

  38. Showed up 10mins early instead of 30, filled out the paperwork which took not even 5mins, just for them to refuse to see me. My boyfriend and I both tried explaining that I have health issues, so this appointment is very serious. Did they …

  39. These people almost killed me and my unborn child a year and a half ago. I didn’t realize how incredibly unprofessional this place was until I became pregnant with my second child this year and went to a different (better) OBGYN. So that’s …

  40. The doctors, medical assistants, and lab techs are great. However, the front desk receptionists and billing staff are very rude. They require payment upfront before going through insurance and then double bill through your insurance …

  41. I will preface this stating I have had subpar experiences after Dr. Graziano’s retirement. Today I had an ultrasound because I’ve been experiencing horrible periods and several horrible reactions to birth control. They required an …

  42. 2.7 stars for a reason. If there was a zero star option, it would be more suitable. I wasn’t told to be there 30 minutes before my appointment to fill out paperwork that takes no more than 5 minutes. The MA messaged the receptionist asking …

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