Horrible practice.
I scheduled an appointment 3wks in advance, received so many reminder calls, then got here 30mins before my appointment. I waited 1hr after check-in to get a …
Set up an appointment as a new patient, they told me they would email a reminder. Day of the appointment comes…no reminder. No problem, I’ll just call in to confirm. Am told my personal information was entered, but the appointment “must …
I have been calling their office for two weeks – no answer. I leave messages – no return call. Called Maryland number for Eric Marshall – out of service? They are the only doctor’s office that still is not seeing patients in person. What is happening? Does anyone know if this provider still exists?
Potential new client/patient, NOT anymore. Attempted to call for 3 weeks to set an appt, but NO ONE ever answered the phone for any of my calls. Must be nice to not have to answer the phone for business and still stay in business.
I was looking for a new doctor off but this office is Horrible. Ms Chamberlain is very rude and unprofessional, I will never go back to this office and definitely wouldn’t recommend anyone to go there
The doctors are very knowledgeable and helpful in their dealing with my physical health. It’s just trying to contact them by phone is the problem.
#GeraldFamilyCare answer the phone. My call can’t be that important to you. …
Worst practice EVER! Wouldn’t take my dog here AND I DON’T even have one!!! First off- HoldForLess.com answers the phone and gives you your number in the queue. Gets to “YOU ARE NEXT IN LINE “. Next! Welcome to Gerald Family Care where …
Not sure what happened here during COVID. They were good pre COVID, but didn’t navigate pandemic well. I tried and failed at least four times to get an appointment over 2020 and 2021. They seem impossible to catch and only answer the phone sporadically every few weeks. I’m not even sure if they still exist. I had to find a new doctor.
Hard to get in contact with, always! After finally getting an appt, Dr.Marshal spent all of five minutes with me and didn’t address a single concern I came in with. They literally were rushing me through the visit ,Iike some kind of …
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The receptionist Tonya is ghetto at the Coral Hills office and very unprofessional. She discriminates against individuals with disabilities.
terrible billing service. here are why.
1. can not get hold them leaving messages no return.
2. holding hours …
This is the worst practice I’ve ever visit. Not professional at all. Don’t waste your time.
Horrible practice.
I scheduled an appointment 3wks in advance, received so many reminder calls, then got here 30mins before my appointment. I waited 1hr after check-in to get a …
Set up an appointment as a new patient, they told me they would email a reminder. Day of the appointment comes…no reminder. No problem, I’ll just call in to confirm. Am told my personal information was entered, but the appointment “must …
I have been calling their office for two weeks – no answer. I leave messages – no return call. Called Maryland number for Eric Marshall – out of service? They are the only doctor’s office that still is not seeing patients in person. What is happening? Does anyone know if this provider still exists?
Potential new client/patient, NOT anymore. Attempted to call for 3 weeks to set an appt, but NO ONE ever answered the phone for any of my calls. Must be nice to not have to answer the phone for business and still stay in business.
I was looking for a new doctor off but this office is Horrible. Ms Chamberlain is very rude and unprofessional, I will never go back to this office and definitely wouldn’t recommend anyone to go there
The doctors are very knowledgeable and helpful in their dealing with my physical health. It’s just trying to contact them by phone is the problem.
#GeraldFamilyCare answer the phone. My call can’t be that important to you. …
Worst practice EVER! Wouldn’t take my dog here AND I DON’T even have one!!! First off- HoldForLess.com answers the phone and gives you your number in the queue. Gets to “YOU ARE NEXT IN LINE “. Next! Welcome to Gerald Family Care where …
Not sure what happened here during COVID. They were good pre COVID, but didn’t navigate pandemic well. I tried and failed at least four times to get an appointment over 2020 and 2021. They seem impossible to catch and only answer the phone sporadically every few weeks. I’m not even sure if they still exist. I had to find a new doctor.
Hard to get in contact with, always! After finally getting an appt, Dr.Marshal spent all of five minutes with me and didn’t address a single concern I came in with. They literally were rushing me through the visit ,Iike some kind of …