Germantown Mutual Insurance Company has been an important business in Wisconsin for more than 150 years.
| Friday | 7:30AM to 4:30PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 7:30AM to 4:30PM |
| Tuesday | 7:30AM to 4:30PM |
| Wednesday | 7:30AM to 4:30PM |
| Thursday | 7:30AM to 4:30PM |
W209n11845 Insurance Pl, Germantown, WI 53022
Great communication
WORST INSURANCE COMPANY EVER!
A great company.
Great company to do business with
Super cheap and better coverage
Good reliable and decent price
Best company to work with.
Good got my 500 hundred settlement
Great Company and very competitive rates.
People are helpful and courteous. Answer questions quickly.
They have taken great care of me!
Very poor customer service by Russell.
I’ve had a great experience with these guys!
Couldn’t believe the price I got for my insurance! Saved so much money.
This place takes care of its insured
Great people and great rates. Can’t complain one bit.
Excellent company that cares about their customers.
Best insurance I’ve ever had!
Great company! Very friendly and helpful agents!
They have great rates and great service! Very pleased!
Friendly staff and excellent support.
They dumped me over a single ticket by my daughter
This company is not good for the customer they have high rates 800 per 6 months than my previous company no discount for paying 6 months at a time smfh
Good insurance great customer service
This company for 6 months is almost 800 dollars higher for 6 months than my previous 6 months no discount for paying 6 months at a time they just want to line their pockets not take care of customers
Had to file a claim unfortunately and they handled our issue quickly and promptly.
Great company! Excellent prices and good at taking care of claims.
Rates are fantastic and in my case I saw no increase in premiums for this year.
Excellent company to do business with. Friendly, honest, and been doing business in Wisconsin for over a century. I highly recommend this company to protect you!!!
Great company! Excellent price on car and home insurance and they did a great job handling my claim.
Great claims service! Excellent staff. I would trust them with all of my insurance needs. Keep it up!
Do not waste your money or time with this company
There great at taking your money
But not to take care of your automobile …
I just established a policy with this insurance company and I had to replace my windshield. The representative was very professional and my windshield was replaced quickly and conveniently.
The 8th wonder of the world…….how they have a rating above 1 star. Terrible company in my opinion, and overpriced too. Took my business to All State for half the price and far better service. I dont think GMIC will be in business much longer……just my honest opinion
Great insurance and pretty decent prices. The customer service number (not the local agent) could use a little work in the politeness department.
Full coverage (zero claims in 14 years) on an older home and after water damage from a remodel with a failed shower lining, the company begrudgingly offered about half of the damage estimate. They subrogated the claim against the …
I was living in the area for about a year and got vehicle insurance threw Germantown Mutual. After six months of my buddy moved in with me at my apartment complex. …
Horrible company to deal with and very prejudgemental on how they make there discussions. Never meet such biased adjusters such as Carl and Jason. Will be leaving them and looking for a better insurance company that actually care about their people.
What a terrible company. Cashed our check twice, 3 days before premium was due and then threatened to cancel us for non-payment of premium.. Gave us a non-renewal notice for not having a 5 lb fire extinquisher next to our ansul system. …
I agree with the prior review. If your buying insurance with the assumption that a legitimate claim will be paid then you should stay away from GMIC. They are horrible to deal with, do not return calls, deny legitimate claims, etc. The …
This is the worst customer service I have ever experienced they are shot and curt about everything and lord forbid if you have any claims whatsoever even care f it’s of no fault they will no longer insure you . I would most definitely keep scrolling.
I just to call for a claim can’t really say just yet but the beginning has been decent and good customer service, let’s just hope my claim goes through and in my favor.
They dropped our policy with them because they dididn’t like the look of our cedar siding and wanted us to paint over it. The siding is only 4 years old and the house has a cabin on the lake look to it. We did a complete remodel, all the …
One star is too good for this company. They are very eager to do business with you when they are collecting the premium. They are missing in action ( MIA ) when it comes to handling a legitimate covered claim. I would recommend running from …
Had to deal with them because one of their insured damaged my vehicle the agent I “worked” with Tammy was extremely rude and eventually stopped responding to my emails in regards to the damage their client is liable for. Will more then likely be allowing a lawyer handle future communication
After 16 years of being with them for Auto and 10 years of being with them for Home, I received notice they were going to discontinue our car insurance due to 2 no fault car accidents of my wifes. When called to discuss they refused to …
Great rates, AWFUL customer service. My car was hit and trying to get Jeff to get the police report and file my claim was a nightmare. Anytime I wanted an update, I had to call or email him. He’d go days without talking to me and when I …
I have had Germantown Mutual for a BOP for an apartment building of mine for 4+ years. All was great until we had our 1st claim. On a replacement cost policy, they begin to only pay out ACV as their first offer. The adjuster failed to …
I have farm insurance through this company. Every experience I have had with this company has been awesome! Super friendly people, and always willing to help answer my questions.
WARNING IF YOU WANT TO GET RIPPED OFF THIS IS THE PERFECT COMPANY!! this company is a joke the I’ve been through two insurance adjusters Jason and Carl and they have sent their biased engineer out to find any reason which wasn’t relevant to …
Germantown Mutual has done above expectation with the two claims I filed with them. They were better than their word to me, and better than other insurance companies on the amount they paid for the damage to my house and for replacing my …
Been a policy holder for three years and love how easy it is to get ahold of people here, how personable they are and that my rates continue to remain consistent while other companies take huge increases. Very happy customer.
I recently filed a claim and my Germantown agent was awesome. Handled our claim in a timely manner with great follow up. A great company to work with!
Great Insurance company to have your business insured with. We had a claim and our agent Carl was very quick to respond. We will continue to do business with GMIC
I could not be happier with the service I got when working with Danielle. My insurance gave us the run around and she never got frustrated with the multipal calls form me or them. What a great company to work with.
If you try to file a claim with this company will drag their feet, make several shipping mistakes including lying about tracking numbers and that they sent you your check and if you try to contact them regarding claim issues they will lie …
I had a recent accident where my car was totaled. It was not my fault. This was also my first accident in almost 50 years of driving. Russ Molitor was assigned to my case. He helped me right off by having me send the claim to Germantown …
Working with this company has been a very bad experience and I would not recommend them to anyone. I had home insurance in Wisconsin with Germantown mutual for six years but when it came time to file a claim they were unresponsive, and not …
We had Germantown insurance since we bought the house and paid premium always on time and in full. All was nice until after seven years of paying them we had to file a claim. They dragged their feet, were hard to get hold of, and it took …
Germantown mutual insurance has been awesome since I’ve been with them!! Not only were they the lowest rate, I had to file a claim and it went sooo smoothly. You always hear about insurance nightmares, but my experience was the opposite. …
Germantown Mutual Insurance Company,
I would like the sincerely thank you first off for being so incredible and …
I have been a GMIC customer for 2 years now. Recently, we were involved in a hit and run accident. GMIC handled the claim with great urgency and respect. The claim process was easy and fast. The GMIC representative was great, made the …
I initially filed a claim with GMIC this past April for wind damage done to my home roof. The claim was finally settled as a total loss on November 17th 2022. The problem wasn’t GMIC dragging their feet the problem was trying to find a …
My husband and I have been with Germantown Insurance separately and together for 15 years or so. We have several policies bundled through them. In 15 years neither my husband or I have ever made a claim. Well we recently had a bit of damage …
Germantown Mutual handled our severe hail claim quickly and fairly. they sent out Bill Marske from Associated Claims and he immediately wrote a detailed estimate that allowed us to properly replace and repair the damages to 6 buildings. 5 star service deserves notice. thank you!
I love German Town. Tammy Austin was my claims representative. My home suffered damage due to negligent neighbor. She was very kind, and responsive to my case. It was a very pleasurable experience to work with such a sweet representative. I would recommend German Town as an insurance company. I love this company?
I have been with this company for almost 11 years. This is our first major claim, and they were wonderful to work with. our adjuster Jeff took good care of us. Some of the reviews I initially read left me a little worried about the process, …