GFL Environmental

Garbage collection service, GFL Environmental

GFL Environmental is the only major diversified environmental services company in North America offering services in solid waste management, liquid waste management, and infrastructure development. With strategically located operations across Canada and the United States, GFL is uniquely equipped to undertake practically any environmental challenge, with unparalleled commitment to safety and customer service.

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GFL Environmental Reviews ( 19 )

  1. I have been trying for 3 business days to get them to come pick up my trash they missed last Thursday to keep being told the route supervisor will get to it when he gets to it

  2. The worst service I ever had I have a 2yrd dumpster that is should be emptied on Friday but have been emptied only one time since December and been charged for pickups that they never did don’t use them

  3. Due to GFLs billing errors we have received a bill for services that were given over 1.5 years ago. The bill doesn’t reflect any timeframe nor does it provide a breakdown for its amount. We have been calling on 3 prior bills and were told …

  4. I would also rate GFL with zero stars! They miss our street and they let the bin fall to the ground making it difficult for me to pick it up and this can also make the wheels fall off the bin. They just don’t care.

  5. Id give 0 stars for this company. They have never removed ALL of my garbage. They just grab the bags and move on. They truly are a garbage company.

  6. the worst company ever been calling almost every month to do few adjustments on my account everytime i call they take my info and they say some will call you back and they never do i have invoice front of me for $631 that i have to pay for because they bad service.

  7. We have been with the company for three months, and that is three months too long. They have NEVER picked up my trash on the correct day. I have to call every week to inform them that the trash has been missed again. Sometimes they come …

  8. I just got an email from GFL telling me all the things I HAD to do to migrate my account for them. Here’s a flash for those knucleheads… I’m the customer, GFL works for me. If GFL needs to “migrate my account. It needs to do it. Don’t …

  9. 1 large per week item does not in fact mean 1 large item per week. I would rather drive garbage to the dump than pay the exorbitant fees for weekly service that I wouldn’t even call a service

  10. GFL provides terrible service. They continuously miss pickups for weeks on end. Their internal billing processes are constantly changing and disorganized, making it nearly impossible to see your bill, figure out how much you owe, or when …

  11. We use them in Chesterfield, the lowest bids are not always the best. Case and point with GFL, constantly seeing them throw away recycling, late and delays to trash pickup, very poor community involvement, and lack of innovation and progress makes cities look bad who use them.

  12. The price hikes are ridiculous! The past three bills I have received have increased in price every time starting around $85 every three months, and now being $137 every three months.

  13. Impossible to speak to someone directly to pay the bill or utilize their online services. Balance just shows as $0 but I’m getting emails that my payment is due (which it is). No one picks up the phone to assist.

  14. Do not use GFL for dumpster rentals. I ordered 5 dumpsters. Only received 3. Waited over a week for a pickup after requesting them to pick them up. 2 months later they charged me $1000 worth fees without any explanation. I get charged for …

  15. When they picked up my recycle bin they dumped several items on the street and left it there without picking it up!!! Very disappointed!! What an eye sore to the neighborhood! I posted a picture on their website. I wish I could post one …

  16. The worst customer service in my 55 years on this earth don’t try to cancel after 16 years of loyalty you will be treated like S….t! Was paying 160 per month never late on payment and went to 260.00 for a 6 yd can. No help no call back. …

  17. I signed up for monthly yard waste removal with the Southfield, Michigan branch in March 2022 to make my life easier. They’ve missed all but two pickups and have a myriad of excuses, gave me wrong pickup dates, “forgot to add me to the …

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