Gigglefiber serves residential and commercial clients in Los Angeles. It installs internet systems that include devices like modems and landline phones. … See more
(Translated by Google) The service attitude is good, but my address is outside the service area. It is a pity that such cheap and fast services cannot be enjoyed because of the fear that local officials will be bought by other big …
Eric and Leo thank you for providing my family with amazing service. My family appreciate your promptness and was able to things done fast. Will definitely recommend using Giggle Fiber Services
Just wanted to give a big thanks to Erick Ng for his honesty and transparency throughout the process of looking into a new internet provider. My family has ATT and never heard of Giggle at all . Eric and our landlord have been in …
I can’t really rate because I’m down in El Monte, but I know someone who has their service. Wish they would come down south a lil more, I’m not that far from there. I’m tired of Time Warner/ Spectrum ripping me off every month.
Had to upgrade my routers and Wi-Fi card but now I get the full 150 Mbps and even higher sometimes. Pulled down a 2gb file in two minutes the other day… love it!
Terrible WiFi, always drops out during the day and is extremely unreliable. When I do have a connection, I get no where near the advertised speeds. Stay away
This co. is like a mom and pop operation, but consider the alternative, Time Warner or Spectrum? They all suck. This means you too
Giggle Fiber. Someone please just come and shoot me.
This is worst internet provider in America.they lie and rude guys ,make you hold the phone forever ,poor connection,over charge you ,everything a bad business can be.i wonder how they play with elderly people in Arcadia.If you want a good …
My devices couldn’t access Internet all sudden today. I tried to unplug the router and uninstalled the app multiple times and still couldn’t get connection. I tried to call them and held for 10 minutes Then tried to leave a message. Before I could leave a message, I was instructed to press one If this Is correction. Very frustrated.
Absolutely amazing service, both with internet and customer service! My only constructive feedback is I need you to expand your services to Pomona – I’m relocating and so sad to lose you!
I’ve been using this internet for only a couple of months. I have never experienced such terrible lag and slow internet. My WIFI shuts off at least 2 times a day. All together a terrible experience and I would not recommend it.
My parents have giggle cover and it works great, until it doesn’t. It just goes out multiple times a day, and since I use it the most when I am home, i am the only one who notices. Unless they do something to fix this, all I can say is giggle fiber blows.
Called to say that my internet had got dramatically slower over the past month. Gone from streaming, working on a tablet and a cell phone to not being able to watch one show. Technician said the plan is no longer offered that is why it is so slow.
They are quick and responsive to tech support issues I’ve brought to them. In over 6 years I have only had 2 support needs. Fast internet. Best company for ISP I’ve worked with.
We switched over a year ago from AT&T. For the same price we have speeds that are way more than 10 times what we had, at about the same price. Giggle’s service is excellent also!!
Call Giggle Fiber regarding about the billing question, the person who answer is really rude and repeatedly said if you don’t want just return it. All i want just want him to explain how the total amount come up. And even pretending can’t hear me and hang up on me. Bad customer service.
My internet has been very spotty and unreliable. The service provider says it’s my router but they are always willing to check their services on their end and leave it at that. Keep at it giggle suffer the consequences
Has been the worst internet I’ve had to date, it is only good if you have a wired connections as far as wifi it is awful. During the evening hours of 6-9 especially it is pretty much non existent would not recommend for the Monrovia or Arcadia area.
Pretty good customer service , but unfortunately my experience with their services has been terrible. Every single day I experience slow internet and usually loss of internet completely. These interruptions only last for a few seconds, but are extremely frustrating when watching videos or streaming anything.
Spoke with rep named Oscar in regards to our business’ internet going out. Kept giving us attitude and getting frustrated right off the bat that we didn’t know what devices were for what or the connections (we have a modem and router for …
The installer was very rude to my 14 yr old son. My son was speaking our native language to me and the installer stated “Can you please speak english, your are being rude” which was very rude in my opinion. I think my son is allowed to …
Really really fast internet. We have been very thankful for the option to get away from larger providers and Giggle has largely delivered. There are times where the consistency of service is a bit frustrating but those issues have been …
Leo, the technician was very professional, friendly, knowledgable, and prompt. Her set me up easily, answered any questions I had, replaced my old equipment, and talked me through everything. I am very happy with the service, and hope to have no problems once I connect the TV services, I will let you know.
Horrible customer service. Trying to give them business by transferring my service to another business owner, but they wouldn’t allow me to saying it is their policy. Didn’t tell me they couldn’t do that by a different rep! I also asked for …
The speeds during weeknight evenings have improved quite a bit lately! There is still some drop-off during during primetime viewing hours, but to a much lesser (and I feel, acceptable) degree. …
To understand why I love Giggle Fiber you must first know about my experience with AT&T. If you care, read below. If not, just know that the experience I had with Giggle Fiber was simple, honest, and got my new internet service connected …
Very frustrated with Giggle Fiber. I really wanted this service to work but have had nothing but problems. We have had it for the last year. It seems like the last three months it has been dropping our service like crazy. And every time we …
I scheduled an installation time and and waited for nothing. The installation guy just left a note on the door. Didn’t bother to know or ring the doorbell. I called and they’re customer server rep was so rude and no manager was available to …
We’ve been using Giggle Fiber since 2011. Since we are the very last street in the CITY of our town, the highest speeds are not available to us. This has been a difficult issue to cope with as we have 3 people working from home, cell …
I have had Giggle for a couple of years. Their speed and connection issues are terrible. Every single night, or in the morning or a random time I have to fight to connect the internet. When I call, I get the same “ you have the double …
I have been having trouble in the evenings with the internet speed. I called for them to do a speed test and they tell me the only way they can do it is to connect directly to my computer. I guess Unfortunately for me I don’t have a …
I am going to miss having them as my internet provider. I had spectrum back when it was time warner and it was awful and expensive service where you have to call to cancel once a year just to get the price reduced to a reasonable rate. …
There is a reason why I choose this company for my data needs. Fernando in tech support, and Alvaro, the on-site technician, were easy to work with, they diagnosed my modem issues immediately, and the next morning I had a new modem, and …
Fantastic speed. This provider services the city of Monrovia and the city of Arcadia only. Their prices are fair and the speed is very good for the price.
Customer service is an area of opportunity for this business. The technician who …
I was considering changing my internet provider, when looking at bundled plans for TV/internet packages. After reflecting on my experience with Giggle, I factored all the times a problem occurred and what was the customer service and …
I can’t believe the reviews aren’t higher for Giggle. Makes me question the legitimacy of some of these reviews (is Spectrum waging a war to defame Giggle fiber?). Conspiracies aside, Giggle has been GREAT. MUCH faster speeds (2x …
Giggle speed is fast, and they are very responsive to customer questions. Never have problems with losing connection or the speed dropping. Great customer service. Had an issue that probably wasn’t their responsibility but they went out of …
Oscar assisted me with setting up my new modem at a critical period in the day. I work from home and was in training and Internet dropped. I forgot to replace modem!!! Oscar was patient and professional in walking me through the process of connecting my new modem. Got me back on track in a jiffy! Thank you Oscar!!!
Internet was down, called Giggle fiber and they send their technician this morning, Leo arrived & he is really detail and friendly, he even checked & changed all outdoor cables & wires. Seldom write reviews but he is really good & professional enough. Most important is he cares.
I felt the need to come online to give a 5 star to the technician who came by my house today. Leo helped us with all our concerns, replaced our modem, answered every question. His service was amazing and was patient throughout the entire …
Nothing but quality. Awesome company with helpful customer service, one flat rate fee, and solid internet service. We love supporting small businesses and they do it well.
Great price and no hidden fees. They don’t creep the prices up on you. I love and respect their honesty. Easy to pay at the facility. Nice staff! Update: on 09/23/2022 a technician Frank came to do repairs on the new modem! He is fast courteous and professional! He knows what he is doing.
I got the pleasure to work with Oscar (rep) and Frank (tech) from Giggle Fiber. Thank you very much for the great, smooth, and fast customer experience from beginning to end! Truly appreciate it. …
I have been with the changing company from when Altrio was starting as a new company to Champion and now to Giggle (around 20 years at this point). I have been very happy with the service, price, and customer service. Received notice of a …
Great customer service and reliable internet. The one or two times we’ve had issues they’ve responded immediately. So glad we switched to Giggle a few years ago!
Could not be happier with this service. Had our internet cutting out and slow streaming. Oscar on the phone and Jorge checking out our modem etc got us up and running with no extra charge for an upgraded modem, house feed connector, faster …
I just installed this afternoon immediately I can tell it’s much faster and clear thanks for Eric and technician Frank and all the team members they did the great job I’m very satisfied and willing to recommend
Thank you Eric with coming by my business today. It was unfortunate to hear that our business was not able to be serviced. It was still a pleasure in speaking with you and would definitely recommend Eric Ng if you ever want to get service with Giggle Fiber. Thank you Eric!
San and Eric are super helpful! I’m so glad they service my area exclusively and they’re local! The price and service beats spectrum by a milestone! Thank you Giggle!
I LOVE Giggle Fiber! Fastest speeds at the most affordable prices! The tech Jorge Perez did such an amazing job checking all my lines when ai was having issues. I totally recommend Giggle Fiber!
Just moved to SoCal from the East Coast and was looking for a good internet company. I did a double-take when I saw the name Giggle Fiber, but alas it was a legit company. The speeds advertised are with same upload speed as download speed, …
Small businesses have my full support, especially when they provide excellent customer service! When I spoke to Eric Ng, he was able to describe the services they offer and how they can differentiate themselves from the competitors. One …
Great service at a great price had them for about 6 year I think and only had to call in for issues twice. But customer service has been great. Oscar helped me with connection issue today and gave me a free upgrade for faster speed and sending new modem. Satisfied customer.
(Translated by Google) The service attitude is good, but my address is outside the service area. It is a pity that such cheap and fast services cannot be enjoyed because of the fear that local officials will be bought by other big …
Eric and Leo thank you for providing my family with amazing service. My family appreciate your promptness and was able to things done fast. Will definitely recommend using Giggle Fiber Services
Just wanted to give a big thanks to Erick Ng for his honesty and transparency throughout the process of looking into a new internet provider. My family has ATT and never heard of Giggle at all . Eric and our landlord have been in …
Fixed the issue
Excellent service.
When it works its amazingly fast
Delicious and great service!
Expensive but fast and easy to do business with
Never goes down.
Found the problem quickly and repaired it quickly
Great Internet provider with friendly service desk service,
Great reliable internet at affordable prices
Reliable connections.
Great hospitality with reasonable price.
Great product and people who care about earning your business.
Love it!! Super fast… Great service support a local business!!!
Great speed , CSR ALWAYS FREINDLY FEW PROBLEMS , AND ARE RESOLVED WELL
What can I say , this internet isp rocks!!!!!Always online also cheap prices theres nothing else to say except that they are great!!!
They have great customer service in general. I hate leaving them, but they don’t service my new area
Been with them since champion TV ! Love them !! Giggle plus my #youtubeTV =perfect !
no company service, even giggle customer service number out off order, that tells you about GREAT GIGGLE
I had this service for two years and it was a great experience…the Internet is fast, no hidden fees. I recommend Giggle Fiber 100%
I can’t really rate because I’m down in El Monte, but I know someone who has their service. Wish they would come down south a lil more, I’m not that far from there. I’m tired of Time Warner/ Spectrum ripping me off every month.
Had to upgrade my routers and Wi-Fi card but now I get the full 150 Mbps and even higher sometimes. Pulled down a 2gb file in two minutes the other day… love it!
Terrible WiFi, always drops out during the day and is extremely unreliable. When I do have a connection, I get no where near the advertised speeds. Stay away
This co. is like a mom and pop operation, but consider the alternative, Time Warner or Spectrum? They all suck. This means you too
Giggle Fiber. Someone please just come and shoot me.
Friendly knowledgeable staff. Reliable as ever. Never had a glitch in service, wouldn’t change a thing. Been with them from day 1.
This is worst internet provider in America.they lie and rude guys ,make you hold the phone forever ,poor connection,over charge you ,everything a bad business can be.i wonder how they play with elderly people in Arcadia.If you want a good …
My devices couldn’t access Internet all sudden today. I tried to unplug the router and uninstalled the app multiple times and still couldn’t get connection. I tried to call them and held for 10 minutes Then tried to leave a message. Before I could leave a message, I was instructed to press one If this Is correction. Very frustrated.
Absolutely amazing service, both with internet and customer service! My only constructive feedback is I need you to expand your services to Pomona – I’m relocating and so sad to lose you!
I’ve been using this internet for only a couple of months. I have never experienced such terrible lag and slow internet. My WIFI shuts off at least 2 times a day. All together a terrible experience and I would not recommend it.
My parents have giggle cover and it works great, until it doesn’t. It just goes out multiple times a day, and since I use it the most when I am home, i am the only one who notices. Unless they do something to fix this, all I can say is giggle fiber blows.
Called to say that my internet had got dramatically slower over the past month. Gone from streaming, working on a tablet and a cell phone to not being able to watch one show. Technician said the plan is no longer offered that is why it is so slow.
They are quick and responsive to tech support issues I’ve brought to them. In over 6 years I have only had 2 support needs. Fast internet. Best company for ISP I’ve worked with.
Oscar was SO helpful!!! I was extremely grateful for his prompt problem solving skills! Thanks again!
We switched over a year ago from AT&T. For the same price we have speeds that are way more than 10 times what we had, at about the same price. Giggle’s service is excellent also!!
Call Giggle Fiber regarding about the billing question, the person who answer is really rude and repeatedly said if you don’t want just return it. All i want just want him to explain how the total amount come up. And even pretending can’t hear me and hang up on me. Bad customer service.
Never had an issue with Giggle fiver and internet is super fast. Wish they were in many more locations.
My internet has been very spotty and unreliable. The service provider says it’s my router but they are always willing to check their services on their end and leave it at that. Keep at it giggle suffer the consequences
Has been the worst internet I’ve had to date, it is only good if you have a wired connections as far as wifi it is awful. During the evening hours of 6-9 especially it is pretty much non existent would not recommend for the Monrovia or Arcadia area.
Your guys shouldn’t park in resident spaces that we clearly pay for. Parking in two spots is something that deserves a bad review.
Pretty good customer service , but unfortunately my experience with their services has been terrible. Every single day I experience slow internet and usually loss of internet completely. These interruptions only last for a few seconds, but are extremely frustrating when watching videos or streaming anything.
Spoke with rep named Oscar in regards to our business’ internet going out. Kept giving us attitude and getting frustrated right off the bat that we didn’t know what devices were for what or the connections (we have a modem and router for …
The installer was very rude to my 14 yr old son. My son was speaking our native language to me and the installer stated “Can you please speak english, your are being rude” which was very rude in my opinion. I think my son is allowed to …
Really really fast internet. We have been very thankful for the option to get away from larger providers and Giggle has largely delivered. There are times where the consistency of service is a bit frustrating but those issues have been …
I had the best experience with Giggle Fiber honestly the greatest customer service ! My technician was JP make sure to ask for him he was so helpful !
Leo, the technician was very professional, friendly, knowledgable, and prompt. Her set me up easily, answered any questions I had, replaced my old equipment, and talked me through everything. I am very happy with the service, and hope to have no problems once I connect the TV services, I will let you know.
Horrible customer service. Trying to give them business by transferring my service to another business owner, but they wouldn’t allow me to saying it is their policy. Didn’t tell me they couldn’t do that by a different rep! I also asked for …
Just got my service transfered quickly to my new place. Thanks George for the setup and professionalism!
The speeds during weeknight evenings have improved quite a bit lately! There is still some drop-off during during primetime viewing hours, but to a much lesser (and I feel, acceptable) degree. …
To understand why I love Giggle Fiber you must first know about my experience with AT&T. If you care, read below. If not, just know that the experience I had with Giggle Fiber was simple, honest, and got my new internet service connected …
Very frustrated with Giggle Fiber. I really wanted this service to work but have had nothing but problems. We have had it for the last year. It seems like the last three months it has been dropping our service like crazy. And every time we …
I scheduled an installation time and and waited for nothing. The installation guy just left a note on the door. Didn’t bother to know or ring the doorbell. I called and they’re customer server rep was so rude and no manager was available to …
We’ve been using Giggle Fiber since 2011. Since we are the very last street in the CITY of our town, the highest speeds are not available to us. This has been a difficult issue to cope with as we have 3 people working from home, cell …
Very helpful staff and super affordable. The connection is amazing and if I ever have any questions, someone is always available.
Teach your drivers how to use the turn signal when switching lanes before cutting them off
I have had Giggle for a couple of years. Their speed and connection issues are terrible. Every single night, or in the morning or a random time I have to fight to connect the internet. When I call, I get the same “ you have the double …
I have been having trouble in the evenings with the internet speed. I called for them to do a speed test and they tell me the only way they can do it is to connect directly to my computer. I guess Unfortunately for me I don’t have a …
I am going to miss having them as my internet provider. I had spectrum back when it was time warner and it was awful and expensive service where you have to call to cancel once a year just to get the price reduced to a reasonable rate. …
There is a reason why I choose this company for my data needs. Fernando in tech support, and Alvaro, the on-site technician, were easy to work with, they diagnosed my modem issues immediately, and the next morning I had a new modem, and …
Fantastic speed. This provider services the city of Monrovia and the city of Arcadia only. Their prices are fair and the speed is very good for the price.
Customer service is an area of opportunity for this business. The technician who …
I was considering changing my internet provider, when looking at bundled plans for TV/internet packages. After reflecting on my experience with Giggle, I factored all the times a problem occurred and what was the customer service and …
I can’t believe the reviews aren’t higher for Giggle. Makes me question the legitimacy of some of these reviews (is Spectrum waging a war to defame Giggle fiber?). Conspiracies aside, Giggle has been GREAT. MUCH faster speeds (2x …
Giggle speed is fast, and they are very responsive to customer questions. Never have problems with losing connection or the speed dropping. Great customer service. Had an issue that probably wasn’t their responsibility but they went out of …
Been with them for almost 4 years now just upgraded and going strong best wifi
Oscar assisted me with setting up my new modem at a critical period in the day. I work from home and was in training and Internet dropped. I forgot to replace modem!!! Oscar was patient and professional in walking me through the process of connecting my new modem. Got me back on track in a jiffy! Thank you Oscar!!!
Internet was down, called Giggle fiber and they send their technician this morning, Leo arrived & he is really detail and friendly, he even checked & changed all outdoor cables & wires. Seldom write reviews but he is really good & professional enough. Most important is he cares.
I felt the need to come online to give a 5 star to the technician who came by my house today. Leo helped us with all our concerns, replaced our modem, answered every question. His service was amazing and was patient throughout the entire …
Great service. Double the speed and half the price of my old provider. If it’s available in your area get it.
Nothing but quality. Awesome company with helpful customer service, one flat rate fee, and solid internet service. We love supporting small businesses and they do it well.
Great price and no hidden fees. They don’t creep the prices up on you. I love and respect their honesty. Easy to pay at the facility. Nice staff! Update: on 09/23/2022 a technician Frank came to do repairs on the new modem! He is fast courteous and professional! He knows what he is doing.
I got the pleasure to work with Oscar (rep) and Frank (tech) from Giggle Fiber. Thank you very much for the great, smooth, and fast customer experience from beginning to end! Truly appreciate it. …
I have been with the changing company from when Altrio was starting as a new company to Champion and now to Giggle (around 20 years at this point). I have been very happy with the service, price, and customer service. Received notice of a …
Great customer service and reliable internet. The one or two times we’ve had issues they’ve responded immediately. So glad we switched to Giggle a few years ago!
Could not be happier with this service. Had our internet cutting out and slow streaming. Oscar on the phone and Jorge checking out our modem etc got us up and running with no extra charge for an upgraded modem, house feed connector, faster …
I just installed this afternoon immediately I can tell it’s much faster and clear thanks for Eric and technician Frank and all the team members they did the great job I’m very satisfied and willing to recommend
Thank you Eric with coming by my business today. It was unfortunate to hear that our business was not able to be serviced. It was still a pleasure in speaking with you and would definitely recommend Eric Ng if you ever want to get service with Giggle Fiber. Thank you Eric!
San and Eric are super helpful! I’m so glad they service my area exclusively and they’re local! The price and service beats spectrum by a milestone! Thank you Giggle!
I LOVE Giggle Fiber! Fastest speeds at the most affordable prices! The tech Jorge Perez did such an amazing job checking all my lines when ai was having issues. I totally recommend Giggle Fiber!
Today, I had Giggle Fiber installed at my home in Arcadia.
George and Frank were the Tech’s that came to do the install. Both were very …
Just moved to SoCal from the East Coast and was looking for a good internet company. I did a double-take when I saw the name Giggle Fiber, but alas it was a legit company. The speeds advertised are with same upload speed as download speed, …
Small businesses have my full support, especially when they provide excellent customer service! When I spoke to Eric Ng, he was able to describe the services they offer and how they can differentiate themselves from the competitors. One …
Great service at a great price had them for about 6 year I think and only had to call in for issues twice. But customer service has been great. Oscar helped me with connection issue today and gave me a free upgrade for faster speed and sending new modem. Satisfied customer.