GMFS Mortgage

GMFS Mortgage

Serving Greater Baton Rouge metro area including cities such as Baker LA, Central LA, Plaquemine LA, Port Allen LA, St. Francisville LA, and Zachary LA. Whether you purchase, build, renovate, or refinance your home—the mission of your GMFS Mortgage Loan Officer is to use his/her experience to help you find the right home financing solution. GMFS Mortgage offers Conventional, Jumbo and Government mortgage programs such as FHA loans, VA loans (Veterans) and USDA loans (Rural Development). We also offer 100% financing home loan options. Equal Housing Lender. All mortgages are originated by GMFS LLC, NMLS ID #64997, at 7389 Florida Blvd. Suite 200A Baton Rouge, LA 70806.

GMFS Mortgage Contact Details

GMFS Mortgage Reviews ( 186 )

  1. Mr. Darren Gill was very patient and helpful
    Was able to save money by refinancing at a lower rate and received money to make improvements to my home and pay off a few debts which allowed me to save even more money .

  2. I called ahead of time and told them not to issue an escrowed insurance check to my old carrier and they still did it. Now I have to unnecessarily waste my time to get the check refunded etc.

  3. The website works again! The telephone system is so slow and terrible. Can’t find numbers or emails for actual people. The phone system is a nightmare. How many people are fraudulently trying to pay off my mortgage?

  4. Very nice until you sign on the dotted line, then they pass your loan off to another company and the customer service goes way down. I don’t even have login capability to their website.

  5. Our experience was absolutely amazing thanks to Troy Schroeder. Troy went above and beyond throughout the process and we could not have asked for a better experience. Thanks again Troy.

  6. “GMFS Mortage what a life changing experience for me, My loan officer was sooo awesome it was like she was sharing my dream, believed in me and wanted to see my dream come true, she smoothly seen me thru to the VERY SUCCESSFUL end , she is …

  7. Longest wait times than any company in any industry. No one has time to wait 45 minutes on hold to speak to a customer service rep! Not just once, either! Consistentmy long wait times. I’ve had to hang up and call another day, leaving the issue unresolved for way too long! Unacceptable.

  8. I was completely impressed from start to finish on how all the ladies handled each and every aspect of our new home purchase. From qualifying to closing it was an excellent experience. “

  9. “I cannot speak highly enough about my experiences working with Nicole Faulk at GMFS! She was the most professional, competent and caring lending individual I’ve ever worked with and this is my 5th home purchase! She handled my case with …

  10. I work overseas and do not have a normal W2 for taxes, I need to move form Ms to La. very fast. Lance and Thomas worked really hard and went beyond to find a way to help me and family finance our new home.
    Thanks Lance Hollingsworth & Thomas Griffis

  11. Everything about the entire GMFS experience was wonderful. Mark Griffin was efficient and very knowledgeable!! The whole process was very quick. I would recommend GMFS and Mark to anyone!!

  12. Excellent, knowledgeable team! Process was very quick and smooth. On closing day, there were no surprises and each document was explained thoroughly. I highly recommend!

  13. “Ryan and his entire team were fantastic. Buying this house had the potential to be very stressful, but Ryan walked me right through. As a brief example, I was meeting with a realtor one night about 6:30 and needed a document. Ryan called …

  14. This is a GREAT company!!!! My husband and I worked with , Christie Achord and Ryan Larussa, they made our first time home purchasing experience a very enjoyable and memorable time. Thanks for everything, YOU ARE THEE BEST!!!!

  15. “Buying/building a home is stressful. Doug Bickley and his team took the stress of getting a mortgage out of the equation. I can’t thank them enough for all the hard work they did for me to make the process so smooth. I highly recommend Doug and GMFS to anyone considering a loan!!”

  16. I didn’t have any problem with this company until I tried to reach an agent about a very important question regarding my Escrow. It’s practically impossible to reach anyone and when you email them, you get no response, and the “live chat” is a JOKE!

  17. “I was so pleased with GMFS and the ease of getting my loan. I highly recommend GMFS to anyone that asks. Paul Plaisance was very nice, informative and knowledgeable. He helped me all along the process and I never felt left out of the …

  18. “Carrie was extremely helpful and very responsive to any of my questions or needs during the process of obtaining my mortgage. It was such a pleasant experience doing business with Carrie and GMFS.”

  19. Called to get information on a loan, and they made me feel like I was doing them a favor by doing business with them. Didn’t even bother with the call anymore. Let me finish my sentence next time. Thanks

  20. Brad Johnson was professional and made the process as easy as possible. I felt informed the entire step of the way. I would recommend Brad at GMFS Mortgage to others.

  21. GMFS recently changed their loan servicing vender, i.e. the group who processes your monthly payment. The payment options allow no flexibility to make early electronic payments. You get locked into a monthly auto payment. It also can’t …

  22. The lending part was super easy. Very quick closing. Great people. And they don’t sell your loan to other companies. I was kept informed at all times. No surprises at closing. Actually enjoyed the experience.

  23. Brad Johnson at GMFS was incredibly helpful and I appreciated that he was quick to respond whenever I sent him a question. I’m glad that I used this company in my home refinance process.

  24. They have outsourced their mortgage billing to a third party that is atrocious. You cannot make principal payment online without your payment date rolling forward. They also have a separate third party that handles the insurance monitoring, …

  25. The WORST mortgage company EVER! They were supposed to be helping us out through the flood, and have made things SOOO much worse!! So many things are screwed up with our mortgage loan and now have reported us to the credit bureaus when …

  26. I had a great experience on my recent refi. Everything was smooth and quick. All your staff were very helpful and responded quickly to all my questions. Clayton was fabulous to deal with.

  27. This was my first home purchase, and all my family and friends said how awful buying a home was. and Mark Griffin made it seem like cake. I am very thankful for all his help! I love my new home. and will be back in touch with him when is time for another one. Thank you

  28. These guys are hands down the best out there Mrs. Aimia “MiMi” Doucet and Ms. Kristen Castille really know how to get the job done. They go above and beyond to get you what you need. I’d give them a BIG A+ for a job well done. Closing was …

  29. These guys brought their complete and total A-game. Walked us through the whole process, step by step, quickly answered any and every question we had, and did everything they could to make it the smoothest, easiest process possible. Cannot recommend GMFS enough.

  30. Will Goodwin was fantastic, very knowledgeable with any questions that I had, and very responsive to emails and phone call. He made my first home purchase very easy.

  31. Ryan and his team made my first time home buying experience a pleasure. I would recommend GMFS and Ryan to a anyone who is looking to purchase a home. You guys are awesome.

  32. The worst experience I’ve ever had!!!! I was a victim of the Louisiana Flood of August 2016. This company told me they could help me; by not paying my house note for three months and they would add it to the back of by loan. That was a …

  33. The process to get the loan was a breeze, however; a year later and this is the worst company to EVER have a home loan through. They took our loan out of escrow without telling us causing our home insurance, flood insurance and now property …

  34. Excellent lending services! Will work with you and persevere with you until you officially reach the step of closing on your house! So beyond thankful for them! They went over and beyond to make sure my home dreams came true!!

  35. Mark was so awesome! He answered all of our questions day or night. We would never use anyone else. He truly cares about each family he works with. All of the staff at GMFS was wonderful!

  36. My husband and I were so excited to purchase our new home ! I was totally stressed out, Melissa Boyt with GMFS kept me calm, up to date on everything going on and now that I reflect back, it was really an easy process ! I would highly recommend Melissa Boyt and my realtor Christian Gautreaux to everyone !

  37. After 20 minutes dealing with phone/computerized questions and answers the computer hung up on me. All I want to do is set up automatic payment. Why is this difficult? I’ve already been through the online effort and after wasting a lot …

  38. Brad and Matt were very attentive to my needs as a customer….responsive and always going the extra mile. They made home buying easier and less time consuming with their speedy response times and careful attention to all details.

  39. Stephanie Machado and her staff have went above and beyond to assist us in purchasing our dream home. From the moment we walked in the door to the closing has been a great experience. We will recommend GMFS and Stephanie Machado to all our …

  40. I was referred to GMFS by my real estate agent. I didn’t meet with the lenders in person at all. GMFS was used as the mortgage company because it was too late in the game to switch. My real estate agent said I could use any company that I …

  41. Horrible company! They use the Dean Morris Law Firm which was involved in the post hurricane Katrina foreclosure fraud drama. We ran into hard times and got behind on payments. We were lucky enough to have family that gave us almost enough …

  42. This was our 4th house closing and although we had a few hurdles with me being able to take advantage of additional state and parish incentives that are not very common as a 100% disabled veteran. Brent was a fantastic resource for use and guided through our home purchase very smoothly. I would highly recommend him to others!

  43. If I could give a zero I would. I get a notice in the mail that my escrow is short $1,800. I call and get told it’s insurance gone up call them. I call them and they politely said no we did not go up we would be happy to call them. So I …

  44. I have used them on the wholesale side and needless to say my experience was not pleasant at all, you can never get anyone on the phone or to call you back. They deny loans on over lays that you can’t find on there website and they can’t …

  45. I have been manually paying on my note for 4 years. Then all of a sudden an auto payment occurred after my manual payment (never done this before). I submitted a ticket on the 2nd of the month. Was told it would take a week to get the …

  46. This is the second time we have refinanced our home with Matt Browning at GMFS and the entire experience was great! Matt Browning is a true professional and I would no hesitate to use him and GMFS again. Thanks

  47. Online portal is very outdated. Here I sit, locked out of my account in the middle of tax season again, probably because I had a typo in the mandatory security question section. God forbid someone hack into my account and pay my mortgage …

  48. Darren was GREAT to work with. Made the Re Fi painless! He was always available to answer questions and guide us through the process. 10+ for GMFS and Darren Gill!

  49. I have been a customer with GMFS for 5 years. They always treated me great, never had an issue with anything. Unfortunately ever since SLS took over I have had nothing, but issues. Payments being reported late, rude customer service, people showing up at my house unannounced. They need to get rid of SLS!

  50. Good luck on having your PMI removed.. My wife and I met our 80% LTV ratio, then applied to have the PMI removed.. 5Months later I am still dealing with GMFS customer service. We have since had a reappraisal and GMFS is stating that due to …

  51. I was referred to GMFS from a friend, although she never used them she said “what could it hurt?” After being burned by a previous agent I was hesitant, but GMFS has made “ugh I have to buy a house” to “YES! we bought a house!” Aaron at …

  52. The GMFS team made it very easy for me to refinance my mortgage. My first mortgage was with them, and refinancing was even easier. They are a great company to work with.

  53. GMFS made purchasing our new home a wonderful experience. Normally, I stress when it comes to things like this but this time it was definitely a stress free purchase. I highly recommend them to anyone who is looking to purchase a new home!

  54. After approximately 2 1/2 years of great service through GMFS, my mortgage was transferred to a separate servicing company–Specialized Loan Servicing. There has been one issue after another with the new company… from incorrect …

  55. Trey Haidet has handled two of our Loan transactions over the last few years. He was a huge help on both processes. Very knowledgeable and constantly updated us with our loan status. I would recommend him and GMFS to anyone looking for financing.

  56. Could I have some one in this big company call me I’ve been calling for 2 weeks about my mortgage automated automated 24 7…im so sick of this I wanna make a payment and discuss my escrow…look my name up and please have some one call me…

  57. My experience with Doug Bickley and his team could not have gone better. Their level of professionalism while still connecting on a personal level was incredibly comforting. I would and will highly recommend their services to all my friends and coworkers.

  58. This transaction was one of the most relaxing and simple closings that i have ever been involved in. Greg Price handled my situation like it was his own and i really appreciated that. I will always recommend GMFS to other people for their home loans.

  59. If you want to be spoken to condescendingly and hung up on then this is the place to call. Was recommended to this company by our realtor and I’m very disappointed in the service. Applied for a pre approval on a Friday, uploaded all …

  60. Thanks for your courteous and professional service. The entire process, from application to closing, was straightforward and without problems. Todd and Bob were very supportive throughout.

  61. I had the BEST mortgage banker ever…… Stephanie Chenevert. Stephanie answered any questions I had. Very knowledgeable about the process and the things i needed to do to to help with my credit. Stephanie was always positive with an …

  62. I have had the unfortunate experience of dealing with GMFS since my original mortgage company sold them my loan. The very short story is the loan was not processed correctly by GMFS when they received it and it created a significant …

  63. I really appreciate working with Todd Jackson! I did shop around my business and found that while competitors may be able to match loan terms, Todd’s responsiveness, friendly demeanor and professional knowledge can’t be matched. Todd is the right choice for your mortgage needs!

  64. GMFS agents, Neil Woodbury and Marcee Laliberte, were quick, responsive, and very professional. They really went the extra mile to get the loan finalized by closing – even when we asked to move the date up several weeks – they never balked …

  65. Max Preis was absolutely phenomenal in helping us purchase our newly built home. Went well above and beyond to keep the process smooth and kept us updated as to the progress. …

  66. GMFS was Excellent.
    Stephanie Chenevert was so informative and helpful. She answered all my questions and went over the different types of loans and really helped me pick the right …

  67. I really enjoyed working with Clayton Wood. He was so helpful and understanding of how stressed out I was with this being my first house and was willing and quick to respond to my 800 stupid questions. I would definitely recommend GMFS to anyone I know looking to get a mortgage loan. THANKS AGAIN, CLAYTON AND GMFS!

  68. Everyone at GMFS was wonderful! They took care of all the details, kept me in the loop, were easy to contact, and made the entire process of obtaining a home loan much easier than I had expected. I would recommend GMFS to anyone!

  69. “My experience with GMFS was great! Bob Lank was/is our broker and was the perfect example of what a professional should be. Always courteous, and never failed to keep in touch when lag times occurred while trying to sell our house. I would highly recommend GMFS for your next mortgage or refi. “

  70. Brad and the team at GMFS were friendly, professional, and quick to answer our questions and needs. Our refinance was a smooth process and their expertise has helped to us to gain financially. Thanks!

  71. Brad and his staff were excellent at every point. The process was seem less and faster than any mortgage I have acquired in the past. The rates are the best around as well.

  72. Stephanie Mechado was our loan officer or contact person. She was inconsistent and slow with communication. She drug us through a 7-8 month process trying to get our home refinanced. In the middle of all this she left on maternity leave. …

  73. Working with Stephanie was amazing. She took time to listen to us about the type of homes we were interested in. She was motivated and very engaged in helping us in every step of the mortgage process. She worked around my busy schedule and …

  74. Update – I was able to get everything fixed after speaking to actual GMFS employees. I was even put in touch with a VP. The actual employees seem great. The outsourced customer service department is still poor. 5 stars for GMFS employees, 1 star for outsourced customer service. 3 star average.

  75. Working with Katherine Gemmill was fantastic. She was thorough in explaining the process to me and helped guide me through all the hoops to make this an easy experience.

  76. Lance and Tommy made the process of refinancing quick and painless. The online portal and DocuSign process allowed me to complete everything from home on my phone. Easy peasy! It took less than 45 days start to finish even through the Christmas and New Year holidays. I would recommend.

  77. We worked with Julie Nichols and her team on two home purchases this year and I have to say that she is just awesome to work with! Both properties were multi-structure and difficult to appraise & get comps for; the first purchase fell …

  78. My husband and I used GMFS to finance our house. Mark was great. He had our approval ready in less than one week. Mark and our realtor Lindsey Noto did literally everything for us. As first time homebuyers, I cannot put a value on their excellent service! I cannot recommend these guys enough.

  79. Just bought a home, my mortgage was sold to these clowns and man what a disappointment. Their ‘welcome call’ was a teenager telling my there was a welcome packet in the mail, so we really didn’t need to go over anything since all the …

  80. I had a great experience obtaining a mortgage and closing on my house. My loan officer, Will Goodwin, made the whole process so easy for me helping me every step of the way. I would recommend GMFS and more importantly Will to anyone looking for a home loan.

  81. My fiancé and I are first time home buyers and we would STRONGLY recommend GMFS. If you are in the market for a home and want someone friendly, knowledgeable, personable, and that will work diligently for you? Request Stephanie Chenevert! …

  82. The loan officer was very nice at first. He was very responsive, answered all our phone calls and questions that my husband and I had. We submitted the information that he asked for. All of a sudden when we tried to contact him, we noticed …

  83. I never thought in a million years that I could own a home, but Lance and Tommy worked hard to make that dream a reality for me. I can’t thank them enough for helping me purchase my new home. Highly recommend them both!

  84. Even though I never missed a payment, they had me listed as in Deferment. It affected my credit and I had to bring it to their attention. Also, getting through to someone to help me was a nightmare. I have since refinanced with another company and have waited over a month for them to return the money they owe. I do not recommend.

  85. Our loan officer was great and I felt like he cared about us and our needs. The process and hoops to jump were very frustrating at times. With a 780 credit score and 50+ years of never missing a payment of any kind I would have thought …

  86. In shopping for a mortgage, I inquired at my personal bank and GMFS. GMFS was significantly better with products and service. They were always one step ahead and even had to educate some of the other stakeholders in the buying process. Todd …

  87. Greg Price and the team at GMFS are First Class! My wife and I had the chance to work with Greg on our home financing and were very impressed. GMFS exceeded every expectation and made our experience very easy. Many thanks. Meeta and Chuck Williamson

  88. Thank you, Mark Griffin. You were so awesome and kind. Everyone told me when I started looking to buy a house that it was going to be a long and exhausting process. I disagree! GMFS was recommended to me by a co-worker and every good …

  89. I received an email about my insurance. The link in the email doesn’t work! all contact links on their website are connected to a company in Australia !!! and when I called their number, I spent 20-30 minutes to navigate their menu before I could talk with an operator

  90. This was the easiest and best experience I’ve ever had refinancing. Todd was amazing. He contacted me to keep me in the loop through every step of the process so I was never left wondering. The process was quick and any adjustments I needed …

  91. The refinancing process with GMFS was a great experience. Greg was fabulous and made everything super easy for me. I got a great rate and closed in less than a month despite the process happening during a pandemic. I highly recommend GMFS (ask for Greg Price) to anyone looking to buy or refinance 🙂

  92. John Patton and his team (Carson and Robin) are top of the line. I will use them for all of my future business and refer anyone I know to them. You will not regret it.

  93. I’ve been a customer for a few months now and for some reason my latest payment did not get posted even though my bank account shows it was made. There were no issues with previous payments so why out of the blue there is a problem, is not …

  94. Mr. Guest did an outstanding job in my process to become a first time homeowner. I had heard lots of scary advice and stories from friends and family about their experience down this road but working with him and realtor Jimmy Adams made …

  95. I can’t imagine a more exciting, challenging, and often stressful endeavor than buying a house. There’s just too much to remember with markets fluctuating and guidelines changing at every turn. It takes a professional to maneuver through …

  96. Used GMFS as my mortgage provider when refinancing. The closing process was absolutely horrible. They called 30 minutes before closing asking me to run and get a cashier check after telling me the day before nothing was required! …

  97. They charge you additional late fees after trying to reach them and pay using the automatic bill pay. And their service reps are very rude and uncaring even after being on hold for close to an hour. I understand shortages but their method …

  98. Great experience with Lance Hollingsworth | Sr. Loan Officer | GMFS Mortgage.
    He made this super easy and fast! 5 Stars!
    Thank you for all of your help and for making this completely painless!

  99. Incredibly poorly run business, if you have other options I would highly advise going elsewhere. GMFS paid my escrow balance to a different property than the one that I own. When questioned about this they said that they would fix it. They …

  100. Extremely unorganized. Behaved on the verge of harassment when verifying employment. Kept calling and calling employer and bothering them, even after getting the answer several times. Closing was confusing, not all of the instructions were …

  101. Due to job transfers, we’ve moved across the country a lot. So, we’ve been through the mortgage loan process multiple times. GMFS was by far the best mortgage loan process that we’ve ever had. From inquiry to loan closing was 23 days! Not …

  102. Can not say enough good things about the mortgage process with GMFS. I originally did a renovation loan with them and then refinanced one year letter with a much better interest rate! Their loan officers are truly knowledgeable and it was a great experience.

  103. Our original home mortgage was sold to GMFS and I must say that trying to give someone money has never been as diffiicult in my lifetime of 73 years. We asked for and recieved a payoff balance. Our payoff wire was sent but then returned to …

  104. Carson, John and Robin were great to work with. They held our hand through the entire process. Buying a home can be a stressful process but they made it a breeze! From the prequalification to closing, they were there for ALL of our …

  105. Brandon Hollingsworth at GMFS was amazing and made our first home buying experience a breeze. We will continue to recommend Brandon Hollingsworth at GMFS as a lender! We couldn’t begin to explain our appreciation for everything he did for us and how much patience he had while guiding us!

  106. This place is horrible. I have been trying to remove my PIM for months now. The customer service is INSANE!!! I have been given a different excuse every time I call. you cant speak to the same person or the department you need to contact. I …

  107. I just wanted to say that I had a wonderful experience working with GMFS for my mortgage and house buying process. Mark Griffin, Erica, and Caden Turner worked hard on my loan and made sure everything was done right along with getting me a …

  108. Special thanks to Lance Hollingsworth and Thomas Griffis for making my journey to purchasing my home quite the best experience. They didn’t give up when things looked impossible they fought to make it possible and I’m forever grateful to …

  109. GMFS made purchasing a new home an easy and enjoyable experience. My loan officer was wonderful to work with and made me comfortable and happy throughout the process. I am most excited about the peace of mind knowing my mortgage will never be sold to another company and they will service my loan for the entire time I own the home.

  110. Aaron Taravella and Charmayne Brown were both phenomenal in helping me get approved for my first mortgage. I was able to use my VA loan which helped even more as far as down payment and closing costs were concerned. Will be using them again for our next property. Thanks again AT.

  111. Currently going through a cash out refinance with Darren Gill and his team at GMFS Mortgage. They have made everything single step of the refinance process so effortless and seamless from start to finish. Extremely Satisfied with the level of professionalism and attention to detail to assist customers. Wonderful experience!

  112. I am so thankful and appreciative to have closed on my second home with the help of the Larussa team. I have worked with this team before and I was more than willing to cooperate with them again. Throughout my buying process I faced many …

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