Goetz Credit Union served this community from 1937 to present. “We are not for profit, not for charity, but for service.” Make Goetz Credit Union your … See more
Ive recently called to check if a payment went through, I was transfered 3 times and put on hold for a total of 30 minutes just to be told to leave my name and number so i can get called back and ive been waiting for 3 days.
Somehow they opened my account after I closed it and charged me outrageous for them to open it again let’s just say I’m never going to bank here again.
They Have got to find a way to get us through the drive through. Anytime I need to make a deposit I’m here for an hour. I’m gonna have to find another Union. This isn’t okay.
I only have one issue and that is that we can’t do any business on the weekend when it comes to any banking they are closed they need banking hours for the weekend i had a check come in could not cash had to go to a check cashing place and it cost me almost $80 to get this check cashed on a weekend
I am so disappointed in this establishment. Consistently the worst customer service I have ever had. Very rude and visibly unhappy when asked for assistance of any kindIf you need assistance you must go into the building because they refuse …
OF US SIBLINGS… WI, personally, wouldn’t bank anywhere else!! My family have banked here since the beginning of time… Well, fairly close to GOETZ C U’s opening day, anyway!!! I still own my personal (savings) WORLD 🌎globe bank… It …
I have been with Goetz over 5yrs now. I have had ATM issues and would like service on the weekend. Even though this is not offered, Goetz’s is a free checking account with three overdrafts a month.Over all , decent bank
DO NOT BANK WITH GOETZ CREDIT UNION IT WAS THE WORST EXPERIENCE EVER!!!!! I applied for a very small auto loan and the lady who reviewed my application not only was she unprofessional but she was quite possibly the most rude and …
This morning I drove to two different atm locations and both were not in working order. I then drove to the bank where I found a 3rd atm that didn’t work. So I decided to go into the bank. I was told that I could not withdrawal money until the system was working again.
We been with Goetz for over 45 years their the best we had a few issues with our cards but considering only twice and that’s not on them that’s on people committing a crime. I would recommend to anyone.
In the year I’ve banked here I’ve had fruad payments come out of my account (with in the first month.) And on the multiple occasions I’ve tried to call them they never answer the phone regardless of the time. The only benefit to banking here is that they’re fast in depositing and handing out your money.
This bank is HORRIBLE. My card has had fraud on it, it’s always charged twice for items and I constantly look of it was taken out then and there, which it does. Then days later itll pop up “pending” and take more money out when I have …
This isn’t the greatest place to bank in Saint Joseph. Strange hours especially on Thursday. It’s very busy. They need to expand. The temporary internet password they give you is extremely insecure. I don’t feel to safe using the online …
I have been banking with Goetz Credit Union for 10+ years. I always feel like I am their #1 and only customer. When there is an issue they are on top of correcting it immediately. The girls are always fast, and friendly.
Just let anything and anyone take your money and make you keep 25 dollars in savings account use to be good place has went down hill in a big way time to find much better credit union which be any other not hard to beat this one if you want …
I am in florida and lost my debit card, it is the first week of my trip and I’m 1400 miles from home. I called Goetz and Emily took my call. Within just minutes she was helping me to go about my trip and have fun. She fixed everything …
Dear Goetz Credit Union,
Gotez has Ruined my 4th of July weekend with my Kids. I had plans with family an friends. I have saved money for this weekend. There is no room for any …
Drive thru and indoor service is great. But it’s impossible to get them to answer the phone. My card was put on hold because I made purchases while on a trip and I can’t get off work soon enough to go in in person. It’d be nice if they …
Many years ago I enjoyed this Credit Union. People where friendly, they really where helpful and I bragged on them, however, this whole new group of people are rude and inconsistent. One person says one thing and other person will tell you …
Goetz is the first time I’ve used a credit union and now I doubt I go back to a regular bank. They helped me get a boat loan at a VERY good rate. They refinanced my truck at a VERY good rate. They also let you know your loan status right …
They are pretty good except not open at all on weekends and if something happens to your card after banking hours you’re essentially screwed. Recently tried to make a mobile deposit and they rejected it & I had a message to call them. They …
Good Services
It’s a bank
Good place to bank
Very nice staff
Feels like home!
Great staff and establishment
Nice place , and the greatest service
Great when in need of help
Wish they were open Saturday
The best there is!!! They are the gold standard!!!
The staff are always nice and professional.
Been banking there for years good service Lisa in loans and Sanda president
This is the best financial institution I have ever had. They are 100% for their clients…
By my old place on 19th lotz of bad memories.. in 2019
Ive recently called to check if a payment went through, I was transfered 3 times and put on hold for a total of 30 minutes just to be told to leave my name and number so i can get called back and ive been waiting for 3 days.
Somehow they opened my account after I closed it and charged me outrageous for them to open it again let’s just say I’m never going to bank here again.
When dealing with staff I always feel like I am their most important customer.
However when I use the ATMs I always have problems.
I use a cane to walk and I needed a new accont, these ladies really went above and beyond to help me witty purchases .!!
They Have got to find a way to get us through the drive through. Anytime I need to make a deposit I’m here for an hour. I’m gonna have to find another Union. This isn’t okay.
I only have one issue and that is that we can’t do any business on the weekend when it comes to any banking they are closed they need banking hours for the weekend i had a check come in could not cash had to go to a check cashing place and it cost me almost $80 to get this check cashed on a weekend
I am so disappointed in this establishment. Consistently the worst customer service I have ever had. Very rude and visibly unhappy when asked for assistance of any kindIf you need assistance you must go into the building because they refuse …
OF US SIBLINGS… WI, personally, wouldn’t bank anywhere else!! My family have banked here since the beginning of time… Well, fairly close to GOETZ C U’s opening day, anyway!!! I still own my personal (savings) WORLD 🌎globe bank… It …
I have been with Goetz over 5yrs now. I have had ATM issues and would like service on the weekend. Even though this is not offered, Goetz’s is a free checking account with three overdrafts a month.Over all , decent bank
DO NOT BANK WITH GOETZ CREDIT UNION IT WAS THE WORST EXPERIENCE EVER!!!!! I applied for a very small auto loan and the lady who reviewed my application not only was she unprofessional but she was quite possibly the most rude and …
This morning I drove to two different atm locations and both were not in working order. I then drove to the bank where I found a 3rd atm that didn’t work. So I decided to go into the bank. I was told that I could not withdrawal money until the system was working again.
We been with Goetz for over 45 years their the best we had a few issues with our cards but considering only twice and that’s not on them that’s on people committing a crime. I would recommend to anyone.
In the year I’ve banked here I’ve had fruad payments come out of my account (with in the first month.) And on the multiple occasions I’ve tried to call them they never answer the phone regardless of the time. The only benefit to banking here is that they’re fast in depositing and handing out your money.
This bank is HORRIBLE. My card has had fraud on it, it’s always charged twice for items and I constantly look of it was taken out then and there, which it does. Then days later itll pop up “pending” and take more money out when I have …
They need a 24 hour debit card service , its Friday night and can’t use my card for some reason and have to wait till Monday to see why.
This isn’t the greatest place to bank in Saint Joseph. Strange hours especially on Thursday. It’s very busy. They need to expand. The temporary internet password they give you is extremely insecure. I don’t feel to safe using the online …
I have been banking with Goetz Credit Union for 10+ years. I always feel like I am their #1 and only customer. When there is an issue they are on top of correcting it immediately. The girls are always fast, and friendly.
Just let anything and anyone take your money and make you keep 25 dollars in savings account use to be good place has went down hill in a big way time to find much better credit union which be any other not hard to beat this one if you want …
Very Friendly Staff and speedy drivethrew on a busy Friday…
I am in florida and lost my debit card, it is the first week of my trip and I’m 1400 miles from home. I called Goetz and Emily took my call. Within just minutes she was helping me to go about my trip and have fun. She fixed everything …
Dear Goetz Credit Union,
Gotez has Ruined my 4th of July weekend with my Kids. I had plans with family an friends. I have saved money for this weekend. There is no room for any …
Drive thru and indoor service is great. But it’s impossible to get them to answer the phone. My card was put on hold because I made purchases while on a trip and I can’t get off work soon enough to go in in person. It’d be nice if they …
Many years ago I enjoyed this Credit Union. People where friendly, they really where helpful and I bragged on them, however, this whole new group of people are rude and inconsistent. One person says one thing and other person will tell you …
We’ve been banking here for years there always very helpful and nice and friendly to us.
Goetz is the first time I’ve used a credit union and now I doubt I go back to a regular bank. They helped me get a boat loan at a VERY good rate. They refinanced my truck at a VERY good rate. They also let you know your loan status right …
They are pretty good except not open at all on weekends and if something happens to your card after banking hours you’re essentially screwed. Recently tried to make a mobile deposit and they rejected it & I had a message to call them. They …