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Good Samaritan Medical Center (FL) Reviews ( 250 )
the ER visit was a joke..I was not examined by any doctor or a nurse.Someone without examining me ordered x rays and a CAT scan and Was released.The worst hospital ever
WORST waiting rooms ever…no coffee, water or even vending macines… TVs play ESPN only, with no TV remote in sight to change channel OR lower volume…hope I never have to come back!
I would love to see the security staff do some classes on how to speak to people also how to answer questions when they don’t know the answer. Its frustrating š ā¦
Had extreme pain and Dr. Montgomery screw up on pain prescription twice never got any medication for my pain had to see my doctor 2 days after extremely unprofessional and extreme lack of care for one’s pain
Lady at front desk was rude long time to get serviced every one dragging around I thought u were supposed to be helped not played with also lady at the front desk stated i needed 7000 to walk in the door and i said it goes by insurance i call it racistā¼ļø
Good samaritan is a death chamber when my mom is sick i bring her to gardens medical and i live close to good sam if you want to die its a great hospital
WORST PRACTITIONER GUARNTEED IN ER!WORST, WORST THE WORST ER STAFF IN AN ER DEPARTMENT IN A HOSPITAL I’VE MET IN MY 60 YEARS OF LIVING…VERY UNATTENTIVE, SLOW, UNCARING. NO DOCTOR AVAILABLE IN THEIR ER, NO RECEPTIONIST, GUARD ONLY,…HAD ā¦
The worse service the nurses are rude I don’t recommend nobody to go there . I don’t know why they had people who don’t care for other’s working there.
WENT FOR PRE-OP ON 4/21/15 AT WHICH TIME THEY CHECKED WITH MY INSURANCE COMPANY AND THEN REQUIRED ME TO PAY THE BALANCE OF MY DEDUCTIBLE $1313.00 PLUS MY 10% = $1445.00. HAD SURGERY 4/28/15. ā¦
I went to this hospital just yesterday and I had to go because the staff was unbearable, I was supposedly suspicious of appendicitis and they sat me in a waiting room and I left when I was more than half expecting and those who were there ā¦
God bless the nurse on the third floor today who took five minutes out of her busy day to help my dad FaceTime my momā¤ļøā¤ļø I am forever grateful.
Do you care about your life or the life of your friend or loved one? DONT COME HERE. nurses are very rude and lack of skills-or they dont care it all –
I have to say this is the worst hospital known to mankind. The staff is extremely rude. If you are about to die and you go to this hospital just have a living will in place. They most likely will kill you.
be two nights hospitalized the first night all good but second day horrible they leave you alone to go to the bathroom. there is no supervision apart they do not help you or bathe you ā¹a horrible experience omg
The doctors and espically the nurses were absolutely wonderful with my child who had to have stitches they kept him content and at ease through the whole process! Thank you all!
They took excellent care of my mom when she had surgery and when I went to pick her up the people there were so nice to me and my dad and it is a really a nice hospital so I would say that is an excellent place to go if you have surgery the ā¦
Billing with this hospital has been an absolute disaster. The care I received in the ER was very good but I’ve wasted hours on the phone with billing to much frustration.
Great service! My technician was a delight. She was so professional and she was so respectful and very mindful! I would recommend this place to anyone.!
Every part of my out patient surgical experience was meet with friendly professional staff members.
I can’t say enough about how easy and pleasant it was.
If I could give this place a negative number I would! This ER is the WORST ever! A handful of people were nice and helpful, other than that they are the RUDEST ever. Was told it was all in my head and I was faking it all. STAY AWAY FROM THIS PLACE! Now I see why they take everyone to Saint Mary’s.
Brought my girlfriend here at 4 yesterday 22 hours later a cardiologist still hasn’t reviewed her case while the hospital collects money from the insurance company… there’s nothing like lining their pockets while they neglect to do their ā¦
The hospital room floor was dirty doctor Goldstein was very sarcastic when he spoke to me I got very upset when he said if I was having chest pains from a heart attack I would have been dead , he trigger my bipolar and I curse him and the staff out including security although the nurse who checked me in was nice !
They discharged a family member of mine with head injuries and kept his phone, didnāt contact anyone that he was admitted, and didnāt let him make a phone call. They also kept all of the patches on his skin to hook him up to the machines when he was discharged.
This is the worst hospital I ever been , the nurses attitude is so unprofessional they didnāt help me the nurses were talking badly about me I hear everything they said about me I had to get up and leave, until I went to bethesda hospital ā¦
I AM CURRENTLY A PATIENT HERE. THE NURSES ARE THE BEST, AIDS ARE THE BEST!!! THEY OFFER TO CHANGE MY SHEETS AND BATH ME “EVERYDAY”! THIS HOSPITAL IS SECOND TO NONE. I KNOW I’VE BEEN TO 5 DIFFERENT HOSPITALS SINCE JUNE. I HAVE COPD ā¦
I was in for surgery and the staff was marvelous from the minute I set foot in the lobby to the minute I was rolled out in a wheelchair. Very good care by knowledgeable, cheerful staff. Excellent treatment by all.
Dr. Pinero is very judgmental Cna-pct Evana is very arrogant with my brother, he is alone and i don’t think that the way they suppose to treat a person in his situation. Don’t even deserve a star. They suppose to be professionals and ā¦
Had to take a quick trip to the ER to get some stiches on my arm after a dog bite and I gotta say service was great, staff was attentive and on top of things and ER Dr. Martin was amazing and had great bedside manner.
I came from St.Louis and my blood pressure was thru the roof.. The staff was so friendly and helpful and they wouldn’t let me leave til they got my pressure down.. The male nurse was so funny and understanding.. Great experience I will go back for follow up!
Today I was with my daughter in the emergency room, I just have to say thank you, the attention was wonderful, the whole person was very professional and friendly.
Doctors need to look up the meaning of good beside Manor. I know the are holy but humidity goes a long way. I dont know how the nursing staff puts up with their honory behavior. Doctors are truly ridiculous.
Worst customer service experience across the board from the checkin process to the wait time . The front office staff made a mistake and did not have the courtesy to apologize to me and my family after waiting an hour almost 2 hrs after the ā¦
I love this hospital. I come in and immediately I’m being seen. The staff is so sweet and caring, sincerely. I’ve been admitted to this hospital probably more than a dozen times in the last two and a half years and was never disappointed.
The idiots at the front desk held my license and when I came back to get it They had given it to someone else. What infuriates me the most is they acted as if it were no big deal!! What a circus!! In a world of identity theft, they are major contributors! Imbicilic at best.
Good Sam is a staple in the community, and has provided quality care for countless patients over the years. The staff can be overworked, giving the impression of negligence once in a blue moon; but I’d say it’s arguable that the facility is top notch across the board.
Went to ER after an accident, medic was rude I do not even received a physical examination, after two hours was discharge with no explanation of my condition with just one answer āeverything you need to know is on this papersā
I went to get my covid results and the wouldnāt give them to me I was in there for something else that they just wanted to observe me for a night and I declined saying I would contact my doctor and follow up and they said thatās AMAsnd I ā¦
The experience with my mother has been excellent by the hospital and its great doctors, but I only have something negative that saying Dr.amado anesthesiologist called beloved his treatment was not correct for the sole reason that my ā¦
I went to get Samaritan Hospital the one that is off-campus the one by Okeechobee The doctor I did see was Dr. Khen he came in he was rude he talk to me like I was a nobody he left and never came back I waited three hours and I have not ā¦
I swear if I could give this place a -5 I would. The doctor that we had tonight sucked. His name or last name was Adam Goldstone He was rude and he was discremaniting against my husband because of his tattoos. We will be filing a complaint ā¦
Horrible service. Would give zero stars if possible. Took way too long to get pain meds for an acute ear infection late at night after I expressed how.mich pain I was in and let them know I had insurance. They do not listen to black women and that is despicable!
Had to call an ambulance two nights ago since my blood pressure was 220/120.Was extremely dizzy and nauseated, not able to walk.EMT took me to the Good Samaritan off Campus Emergency Center.When they opened the doors for the stretcher a man ā¦
It was an amazing experience i wanna thank everybody who helped me and my family out today it means so much to have a few helping hands. I had my 88 year old great grandmother, my grandmother who’s 66 also my 17month old son who runs like ā¦
Conni & Yolanda in the Cancer Genetic Department are extremely kind, patient and understanding. They make a scary, uncertain test become empowering and positive. I am very grateful to have been referred to them for my Genetic Testing by my PCP. Thank you for offering this to our community.
I recently required a nuclear test of my thyroid. This is a 2 day test and I want to say that the technician that handled my test could not have been nicer and more pleasant to deal with. He is a young tall man and I am sorry that I did not get his name for this review. Good and pleasant job. Thanks.
Dear sirs, i am writing to let you know you are in need of customer service training. My complaint is with your mdtown imaging centers. My provider sent a script in to be sent to my insurance claimes dept. Nothing was sent . i inquried ā¦
I never do reviews…. but this hoapital is horrible i went sunday with an anxiety attack and abdominal pain and trowing up non stop all they where doing was giving me tylenor and pills by mouth wish i kept throwing up so it was no use they ā¦
As a former New Yorker, I was expecting a nightmare experience with a long wait. To my surprise, it was the absolute opposite. Everything was phenomenal! From triage to discharge. The nurses Betsy and allĆ were just so awesome. So caring, and loving. You can tell they love what they do. If I can give a million stars I would!!!
SURPRISINGLY TERRIFIC. Recently spent one night on the Executive Floor and thought I was in a Ritz Carlton Hotel. Beautiful, clean, quiet and populated with skillful, nice nurses and doctors. I wasn’t prepared for this level of care. BRAVO. ā¦
I don’t know about others, but the entire nursing team I had was caring, competent and on it! It is an old hospital, but it was kept clean and I came out of lung surgery just fine
WORST HOSPITAL EVER, THEY ALMOST KILLED ME!!! I accidentally was overdosing on my own medication and they misdiagnosed me and said my symptoms were anxiety. Then when i came back they called me a faker and a druggie. I wasnāt some nut from ā¦
Great and hard working group of ladies and gentlemen. Its not a Hotel people, it’s an emergency room and the care level is very adequate and they have all the equipment needed to save lives. They care for their patients much more than some patients would admit to care for themselves.
Some Clown Named Corry tried to make my mother get up and walk after she had fallen and damaged both her knee and ankle. Also he did this under the advisement of an x-ray technician, not a physician claiming no bones had been broken. Also ā¦
I had a procedure done with Dr. Hayder Al-Azzawi. He arrived pleasantly smiling and explained the procedure to me. The procedure was completed within the time scheduled and my pain level is a 3 out of 10. His practice and the hospital ā¦
I and my wife are patients of Good Samaritan Medical Center for many years .
We are very grateful Maria August – Financial Counselor, Rep Admitting III Good Samaritan Medical Center Conifer Health Solutions ā¦
I visited Good Samaritan ER at 4:00 am for severe pain caused by pulpitis. Dr. Elloitt Lauren gave me an injection of Bupivacaine and told me that it would kept the pain area numb for a couple days. When we left the ER, we double confirmed ā¦
Wife in ER to get separated shoulder re-set. They administered anesthesia and her heart stopped. Luckily, they revived her but should never have happened. After the fact, a specialist reviewed CAT Scan & X-ray and said he would never have attempted it. Poor ER Doc & Anesthetist.
Good Samaritan Hospital in palm beach, It was where they SAVED my life after having Pneumonia from Covid … A thank you to each of the Doctors, nurses and Hospital staff … ā¦
So far I have dealt with the staff on the phone twice for my pre op and in person I met up with several Employees for my pre operations,recption,blood work ect. They made the mound of paperwork before I have my 2 operations go without any ā¦
I scheduled routine sonogram on the phone. receptionist had no idea where i should go for the sonogram. when i got to the hospital the admin receptionist sent me to the wrong building. the person at the RIGHT building seemed to be ā¦
This hospital is unprofessional and treat their black patients with no respect. The nurses and doctors are all terrible. They will make you sit in pain with no communication. Don’t ever go here.
Very bad experience. I went to the emergency room there was no one at the desk I waited 20 minutes for someone to even come. Then I was told to sit in the hallway for two hour . They told me I could just go home. So I wasted three hours of ā¦
Got a $12,000 bill to spend a two hours there. An EKG costs $1,000 (only costs about $100 at an urgent care center). A small diagnostic imaging costs $4,300. A simple blood tests costs $3,000. Saw the doctor for maybe 5 minutes. These ā¦
They are poorly under staffed and poor managed. If someone calls in more than likely at night the desk will not have someone to answer when you ring for the nurse. They should have someone on call that can always be ready in case of a ā¦
My husband was sent there by beachway treatment center just this week….he had the worst experience he has ever had with a hospital…he was treated with no respect. He went in because he has had heart problems for a long time so when they ā¦
I’m sad to read so many negative reviews about this hospital because they saved my life and I am SO grateful to the staff and facility…..
Having NO insurance two friends of mine carried me into the ER at 4am because I ā¦
Went In on 9/28/15 feeling very ill and lightheaded . They made me wait on a chair in the hallway after I told them I was feeling very weak and sitting upright only made me suffer more. The nurse told me I should “be thankful I have a ā¦
I wish I could give a failure on time and service. I came in this morning at 2:44am for pain due to an open wound I’m been dealing with for months. It is now 5:49am and I have still not been seen by a Doctor. I was not even greeted. Not ā¦
Well its hard to prepare for a surgery. Finding a good surgeon and facilities can be tough. My Surgeon uses Good Samaritan for there surgeries and for good reason. I had a thyroidectomy done by Dr Agresti (phenomenal Surgeon ) at good ā¦
I know my stay there was not a hotel but my word; it is so hard to get any rest with all the night nurses talking, talking, talking, how about observing quiet time so patients can rest. The floor nurses are completely incompetent they are ā¦
We had a HORRIBLE experience here. I’m not one to write reviews but after this experience I had to share.My husband went to the er for horrific back pain. He was given a muscle relaxer, and non narcotic pain meds that did not help ā¦
Worst ER experience ever. Terrible customer service from the security guards and even worst from the nursing staff. They nurses and doctors act like they hate their jobs. The staff are sarcastic with patients and security are very Obnoxious.
As a cardiac patient, I was seen 1 time in a 10 hour period in regards to vitals. Received my morning medications at 12:30 in the afternoon, and had a heart monitor that was disconnected for over 3 hours. Tried to email them without being ā¦
Go anywhere other than her. In the name of covid they separate you from your loved ones. You will not see them again until they are discharged. Ill never come here again. If your having a baby…..run away from here. If your loved ones is dying….take them somewhere else. This hospital is out of touch with reality.
Good Samaritan billed my insurance $3,800 for a broken toe that all they did was take an xray and tape the toes together. My insurance negotiated the bill to $1,500 which is still beyond ridiculous for what they did. ā¦
They took very good care of me right from the beginning from being in the emergency room not being able to breathe for two days well then moving me to a room give me regular medicine thereās always somebody in the room doing some thing 24 ā¦
ER saw my sister. Was dismissive of her pain. Did multiple scans and āfound nothingā. 4 days later, another doctor found 5 tumors. Save your life, go elsewhere.
Worst place to go. Went there with a panic attack & they didnāt even care. Not like it was busy either. The only test they did was an ekg, chest X-ray and a pregnancy test at my request. No lab work was done. They didnāt even insert an IV ā¦
Didn’t offer a translator for a Spanish speaking patient . They gave him a treatment he did not properly consented for. A translator traveled for 4 hours and they refused entry at 9:05 PM . Main desk lady claims that there are 3 CEOs that ā¦
2012,,,,, I was admitted through the emergency room. Had to have emergency surgery for a stomach problem. I’m from NY which has some of the best hospitals so I must say 4 years ago I was impressed with the nursing staff and doctors. ā¦
I received horrible service today from this hospital! If I could give a negative 100 to this hospital I would times 10. I’m a medical professional and to feel as if I was being treated like a someone’s worst enemy is a horrible feeling, ā¦
If I could give them a negative stars, I would. Short version: My mother was admitted for chocking in early April she was given an antibiotic for an alleged aspiration pneumonia that was eventually not found by the medical examiner. The ā¦
I was recently admitted to Good Samaritan Hospital thru the ER and could not have had better care! The Nurses and staff went out of their way to help and were caring and compassionate, helpful and very comforting. ā¦
I cannot say enough good things about all the doctors, nurses, security, and entire staff. They are so kind and extremely caring to all their patients. They treat patients as people who matter and not like a room and bed number. In addition ā¦
Iāve visited several local hospitals, and Iāve never had seen such professional care in each and every department. The nurses really set the tone with their compassion, knowledge and great attention to detail. If I wasnāt sick, I would have been on vacation. Good Samās is a role model for hospitals everywhere!
My father was at good samaritan palm beach for 14 day’s on the second floor. I would like to give all of his nurses 100 star’s if I could, I would like to list a few names of the one’s that went above and beyond trying to help him even ā¦
I went into the ER in a wheelchair as I hurt my back moving. I could not stand sit or walk. The Dr came in and after asking some questions gave me a shot and a pill. They took me out to the front desk (I had to duck walk with my hands on my ā¦
One of the worst hospital Iāve ever been in, took them 4 hours only to attend my wife on emergency, and we waited another 2 hours to get the test that they said it was going to take up to 20min to be done, and I asked how much longer it ā¦
Very unprofessional staff in the ER Registration one in particular Secretary Veroone who was very rude answering the phone she hung up on me and everything this is after I spent 11 hours patiently waiting in the ER Registration lobby ā¦
From literally the Good Sam parking lot, whereas when I asked the young woman that had hospital scubs on, ” Can you please tell me where the elevator is and what floor admitting is on?” ā¦
Absolutely the best experience I have had if there is one for surgery. The preop nurse was funny, nice, attentive and very professional and organized. For the first time, I did not get sick from the anesthesia and was on my feet in a shorter time. The registration dept with Olga and Cher were outstanding.
I came in an ambulance with a shattered patella (knee cap) and I needed surgery, this hospital kept me for 4 days racked up the bills then literally kicked me out of the hospital. The case manager Jessica is in the wrong profession or is ā¦
It was a great experience. I went in for an outpatient surgery and I got maximum attention from the beginning to the end. At one point I had five people tending to me alone. I didn’t wait, everything was on schedule. I haven’t had to go to hospitals a lot in the past, but if I had to again, I would go back to Good Samaritan.
Recently my best friend’s mom was brought to the hospital for trouble breathing due to throat cancer which has returned. They have been doing their best to remain optimistic in such a difficult time. She was recently given a feeding tube ā¦
Great place to go for surgery if you want all of your personal information broadcast to the entire floor. I was with a group of perhaps 20 other patients in pre-surgery and post-surgery and everyone there seems to YELL! Don’t worry sir–you ā¦
Horrible expirence! I was taken by the ambulance with a MAJOR back pain where I couldnāt move. At no time did I see a āDRā. All they did was apply pain killers and did xrays. On multiple occasions I stated I was still in pain but they were ā¦
Someone called my husband looking for his mother saying she was an hour late to her appt. We called his mom her phone was off.
We had the neighbor check on her, her car was in the parking lot but she wasnāt ā¦
I love Good Sam, I come from Jupiter so I pass several.hospitals to get to yours. After a procedure this Monday that had some complications I had to spend the evening. Everything went smoothly from checking in with Cindy and Deb to your ā¦
We came to Good Samaritan after I noticed a depression on my sons skull while on vacation. We were quickly seen, people were nice. However, given my son had no pain or neurological symptoms we were told he must have had a fracture on the ā¦
My husband went to the ER for suspected kidney stones and then was admitted. He was very pleased with the care he was given. Everyone was professional and caring, meeting his every need. Thank you so much for the quality of care you provide to your patients.
I had a heart attack and was admitted to ICU the staff was amazing in the SICU but as soon as I was transferred out to a regular room the care, service, and even discharge became a nightmare. Police and security were called because the ā¦
All along I knew there was THE WORST hospital in the world – and it is Good Samaritan in West Palm Beach. My mother was admitted due to dehydration related to chemotherapy. The incompetence in the service provided to her almost killed her ā¦
I wish to extend gratitude and appreciation to the ICU team caring for my mother Julene K. Poole. I apologise for not being able to recall the name of her nurse a kind gentleman nurse by passion and compassion demonstrating skills of Clara ā¦
Dr. Ronald B. Swanson was awful. He rushed me when I had questions (one foot out the door), he caked in three prescriptions to a pharmacy 30 miles away. When I came back in on a cane from a swollen knee, he told me he couldnāt fix it ā¦
I had an out patient surgical procedure at Good Sam in April. The entire team was wonderful. Patty Lees leads an incredibly busy and most incredible group of medical professionals- surgeons, nurses, nurse anesthetists, OR techs, …..My ā¦
We flew in from N.C. and went straight to the E.R. for swollen gums. Never at any hospital in the U.S. have I ever been and out the E.R so fast and treated so nicely! We stopped for the same problem in N.C. before we left and they was ā¦
I am writing this review to share with anyone who may read this the wonderful experience that I had at Good Samaritan Hospital Cancer Genetics and High Risk Program. The Director, Conni Murphy, was referred to me by my daughter who had ā¦
I had a terrible experience with good Samaritan. I am a disabled veteran who was diagnosed with a chronic nerve disease from an injury I sustain in the Army. Last December as I was heading home I was ran off the road on I-95. When the ā¦
Absolute Worst Emergency Room! My daughter (4 years old) cut her chin and it was gushing blood. We immediately brought her to the ER (8:00pm). Once there, we had to wait 2hrs just to be seen then another 2hrs for her to be examined. After ā¦
This is a terrible hospital. I came here because of a complication with a long-term illness, and due to their rules and regulations I was stuck in a hospital bed for two days before a specialist would even see me. Upon seeing me, this ā¦
I have been here a lot unfortunately. Mostly for a condition I have called hyponatremia. It happens when your sodium levels in your blood get very low. Anything below 135 is getting low it should be between 135 and 145 it’s very dangerous ā¦
My computer was broken when i was getting MRI and even though there staff had been in my room to clean and make bed while i was gone they are not responsible. When you sign papers to get admitted you sign away rights to belongings unless ā¦
I was scheduled for a colonoscopy today, went through the awful two days of prep drinking straight Gatorade and laxatives, took a COVID-19 test 5 days before the procedure, and 3 hours before the colonoscopy, on the day of the procedure, ā¦
Donāt like being made fun of because I couldnāt pee I had kidney stone blocking my bladder a long with an infection but that didnāt seem to matter to the Dr or nurses. Instead I was told to drink more water and I should be able to pass it ā¦
Took my mom to this hospital and she received the level of care you would expect from a hospital. The bed side manners of the nurses were great! The doctors concentrated on the problem she was brought in for and treated it immediately. Not ā¦
If you need to go to a hospital – this is the best in the area. I have been here 20 times with life saving service. I am a local and I am a renal patient. With every phase of my problem this hospital was there to save me. Their dialysis ā¦
I will NEVER go to this hospital again. I have never felt so concerned with the care I received. I worked with a RN and Dr. Tiffany Mccalla. It was clear the two of them did not agree on how to take care of me. They had to stick me 3 times ā¦
I had an outpatient surgical procedure today at Good Samaritan and the experience was phenomenal (all things considered – I was having surgery). Everyone from Marina at the front desk, to Linda who did my registration, to the nurses and ā¦
My aunts had a nurse named Monique. She was unfathomably condescending and horrible after my aunt had a mastectomy. When a nursing supervisor was requested it took speaking to someone else to get him to come. This was because we wanted two ā¦
I would like to start off by thanking the entire labor & delivery staff for taking care of my son & I! But I would like to highlight the nurse name Taylor she was a heaven sent angel & I honestly couldnāt thank her enough for her patience ā¦
I had my first baby here towards the end of last year and the care was great. The nurses were very helpful, my room was spacious and clean, and overall the experience was good. It was the only time that I have ever had any care in this ā¦
Where to begin with this place? I took my friend to their E.R. as she had one pupil larger than the other and was nervous. After 2 CT scans, maybe 6 eye drops and close to ten hours she was never diagnosed with anything and that could ā¦
I had a wonderful experience at Good Samaritan Hospital. From the moment I entered, ALL staff members were friendly and accommodating to my every question and every need. The nurses in pre- op were super and deceased my pre operation ā¦
Horrible ER experience, rude nurses, they were terrible! The ER doc dismissed me, was in my room for all of 2 minutes. Never did a physical exam until the X-ray came back and showed that I had pneumonia and I had to be admitted. He left me ā¦
A hospital isn’t the best place to be traveling to. But if you gotta go, this is a good one.
It is clean, well organized and maintained, with well-trained staff. ā¦
This place is awful. Grossly understaffed, a few friendly people but for the most part everyone is rude. Their overall demeanor is just terrible. I feel like there are just so many lapses in care and I am really having to advocate for myself and check their work. If able to, go to Jupiter Medical Center.
Update: I saw the owners response and submitted more info on all that happened via email the very day they wrote this on my review. No response, not even an acknowledgement of receipt. Typical run around to save face on the internet with ā¦
I went to the ER and had to wait 15 minutes for an employee to even show up to the registration desk. The lady was an RN whom was nice enough; although, I must mention the fact that she wasnāt wearing a mask. Considering we are dealing ā¦
This hospital loses people’s personal belongings such as clothing and can only apologize for it. No regards whatsoever. Oh it’s just clothes, well to you it may be but not to the person. If they can be this careless imagine what else they ā¦
I still cannot comprehend the level of such bad service and treatment my cousin is going through at this hospital, he’s been there for the past 2 days and has receveived nothing but headaches from unprofessional nurses telling him that he’s ā¦
Great attention and care given to my husband from the moment he checked in to the ER, to the time he got to the 3rd flr. Nurses, aides, transport, the physicians and case managers. We were extremely pleased with the level of care, friendliness and communication throughout his stay. Thank you all!
The nurses have been amazing, that being said the doctors are lackluster. I am power of attorney for my grandfather. Iāve shown up at the hospital at the beginning of his stay, Iām eight months pregnant with a two-year-old and work an hour ā¦
Our friends flew us directly from Bahamas to West Palm when my husband had concerning symptoms. Not being from the area, we had no idea what to expect. We were taken into emergency and put in a private room right away. Staff was ā¦
I’m so amaze at the excellent service I received at good Samaritan hospital. I had a great team delivering my baby. I want to give a special thanks to Annie and Lora for such a great service they provide me. Annie is so friendly and ā¦
Horrible hospital and very unattentive. My grandfather has been there as of 1/11/21 for a seizure. He complained about not eating since the morning of his arrival, not having a urinal, only given one blanket after stating he was cold and ā¦
I have read many of the reviews and I can only speak of the recent experience we have had with our father, he suffered a major stoke and was admitted into the ICU unit, the moment I arrived I was meet by the neurologist, we called him DR. A ā¦
This message is meant for Deena Carney, Dir of OR. My mother was recently in for a Bronchoscopy and I want you to know that Irma and Rainy are EXCEPTIONAL nurses. They made my mother feel so comfortable and cared for. WONDERFUL PEOPLE and very professional and caring. THANK YOU!
All of the hospital staff was amazing except for one nurse on the 5th floor (Meriah). She does not belong in healthcare unless being antagonistic and passive aggressive is a quality you look for in nurses. ā¦
Appointment was made on October 8 for a breast biopsy and a MRI October 20. Showed up for appointment only to be told I am only scheduled for a breast biopsy. After 20 mins of back and forth about the MRI (I was 100% sure my Doc order a ā¦
Brought my husband in for surgery this morning. Walked right in. No questions about COVID, no temp, was whisked into a room immediately after another patient exited. No cleaning or disinfecting. Still no COVID questions. No social ā¦
I went to the ER following a fall that resulted in Neck fracture on Thanksgiving evening. My overall reaction is that there is a very good professional staf but they are exceptionally overworked and understaffed. ā¦
Recently had laparoscopic surgery and was very pleased with the caring staff. Everyone made me feel at ease and explained things throughly. I thank you all for being so lovely.
Alexa was my technician for my mammogram and Felicia was my technician for my ultrasound. Both of them were professional and made me feel at ease. Being a breast cancer survivor, I felt comfortable and they eased my anxiety. Colleen, the department head, made a point to speak with me. I high reccomend them all.
If I could give this place 0 stars, I would. They are absolutely terrible to their patients, especially the elderly ones. My elderly grandmother was admitted in the ER after she had fallen at her assisted living facility; when we when to ā¦
We had our baby here everyone one was awesome and friendly! Clodone (sorry if I spelled it wrong) was amazing she left a lasting impression on us. She was super helpful and caring we were so relaxed and worry-free. Would definitely recommend.
I was in Good Sam for surgery. Spent 2 nights on the oncology floor and after surgery two nights on the medical surgery floor. I want to thank Lauren the assistant nurse manager and all the staff for the excellent care that they provided me. I couldn’t have asked for better care!!!
I had a LP Shunt put in on Friday. I came in through the ER dept. Dr. Lauren Schwartz had me admitted and performed my surgery flawlessly! She is incredible, caring , listens to her patients and is amazing on follow up at the hospital. She ā¦
I wouldnāt recommend anyone to go here. I went here twice for abdominal pain. My first visit it took them 2 hours to give me anything(medicine), while I was throwing up blood and crying from the excessive amount of pain I was in. The ladies ā¦
What a experience! I was all alone, scared and in horrible pain. This hospital took amazing care of me from the second I walked (crawled in) until I went home after emergency surgery. They went through great lengths to ensure I saw every ā¦
Everyone else here was fantastic from my nurse Stacey at the beginning, Dr. Lazo my OBGYN, preop nurse Pascale, and unfortunately I can’t remember the name of the nurse that helped me afterwards because I was so drugged up, but she was ā¦
Very great hospital. The maternity ward nurses were extremely attentive to my concerns and constantly checked on me while I was there . They were kind and patient and I truly appreciate the staff and doctors . If my pregnancy brain did not ā¦
My experience in the Labor and delivery unit was the best I could ever imagine. Even though my baby didnāt arrive yet my 24hours observation there was wonderful in every way! The nurses Shauna, Ryan and Christy were so friendly, attentive ā¦
My mother has been at Good Samaritan for the past couple of weeks and we’ve had the worst experience, attention, customer service ever!!!!! This place and the staff should not be seeing patients whatsoever. It is waaaay too much and too ā¦
This hospital sucks. The doctor didn’t speak English and I couldn’t understand him. Only one nurse who is Anne was extremely helpful. No one changed my bed linens in 5 days. No one helped me bathe in five days. No one checked my tummy at ā¦
I’ve recently had two surgeries at Good Samaritan Medical Center and am so grateful and happy with the services they provided for me. Every staff member I encountered was not only knowledgeable and thorough, but so pleasant and friendly. ā¦
I recently had an emergency Cesarean birth at Good Samaritan and cannot have had a better experience. The nursing staff was extremely knowledgeable and proactive and worked well with the doctors on staff to make sure my baby was delivered ā¦
I received a call from my drās office stating I needed to go to the Er immediately due to my labs results. So I went but not for several hours. I went to my usual hospital. Good samās. What a colossal error that was! ā¦
As for the doctoral staff, they were good. The nursing staff had issues with each other on different mornings, in which they were unprofessional with the arguing when I guess they thought patients were asleep. One RN was rude even when my ā¦
These previous low reviews are all well deserved. Staff was courteous and quick….in the beginning. They accomplished everything they needed, it seems, on their agenda, and then I became invisible. I entered this ER for a bad UTI, fevers, ā¦
My experience at Good Samaritan was above excellent. I was a patient here for some pretty serious stuff, and I wouldn’t want to be anywhere else to get the care I received. ā¦
I said I would never come back to this hospital well I should have listened to my gut your completely neglected amongst several other issues some of the drs and nurses were very good food is horrible.
This by far one of the best hospital I have every had surgery at. The team was all so caring and dedicated to my best health. My pre-op nurse was Amanda and she was simple amazing. She made sure she explained everything to me before doing ā¦
I canāt speak about the admission part of the hospital, but the ER is horrendously. The ER doctor is not even seen patients in the rooms, he āchecksā on you in the waiting room or just the corridor, and just tells you to look for a ā¦
I am completely disappointed in the level of care and treatment my dad received here. Not only did they force discharge him, he also was asked to sign paperwork āstating he understood the discharge instructionsā, which he didnāt. And the ā¦
Dr Shasha is an incompetent doctor that shouldnāt be allowed to practice. My routine appendectomy by him lead me to three hematomas and a fever for weeks while Dr Shasha told me āyouāre fineā. After getting to a much better hospital at the ā¦
I wouldnāt even give one star but I had to write a review. I can not believe how horrible the service and staff are and the way they treat people in the ER , my sister was brought in and was brought through a ambulance and with no shoes and ā¦
Just left ER and the doctor there said I was a fool. I fell and my left knee is painful. After declining chest X-rays and drugs I walked out. Iāve been going there for 22 yrs. Will find other places to go to now.
Good Samaritan medical center is a very good hospital very professional kind just go over and beyond the call of duty for patients and for their family members as administration and staff really cares about each person’s well-being.
Ended up here for an Appendix surgery. The ER seemed under staffed because i got out of the bed and went looking for help. But in all fairness i was treated at their off campass facility FIRST on Okeechobee and it was excellent there. ā¦
I am from Savannah, GA and I also come with over 25 years experience in the medical field. I came to West Palm Beach specifically for an abdominal surgery that was needed by Dr. Parra Davila, who by the way is the most amazing and caring ā¦
The ER team at Good Samaritan saved my boyfriend’s life! And Dr. Pineiro exhausted all options to get him the tests he needed. The team of nurses on the 3rd floor and the physical, occupational and speech therapists set him on the right ā¦
If I could give this hospital a big fat zero I would. From the front desk all the way up. The front desk associate called up to the nurses for a woman in front of me and then for myself. She said ātheir mom is dying or somethingā right in ā¦
Delivered my first son here and they did not take good care of me. It took forever to get anyone to help. I was in active labor and the gate keeper would not let mw in even after we told them that my obgyn have called the hospital. In ā¦
I loved it. The people there are nice, courteous, caring, friendly, and kind as they can be. These are what professional people should look and act like. They treat you like ROYALTY. And it’s a shame now a days how you cannot go get that kind of treatment every where
I spent 4 days at the Good Samaritan hospital. Staying in a hospital is not pleasant and it was not. I would like, however to recognize 3 nurses that made my stay somewhat bearable. I do not have their last names, Victoria, Leonne and Chris. THANKS
The level of incompetence in this hospital is mind blowing. My dad ended up in the ER with what we already knew was an untreated UTI and NONE of the nurses or doctors would listen to what we had to say. We’re from out of town, so we needed ā¦
Reading these reviews it’s very sad good sam!!! . It seems only the white/spanish people gets good attention at this hospital. In 2022 almost 23 this is freaking sad.
My mother was sent to the hospital because her blood was low and they needed to find out where she is bleeding from. She was there from Tuesday afternoon and they said she could not eat until the procedure was completed. My mom is blind, a ā¦
Waiting in the ER. Room for more than 9 hrs yet to see a nurse bathroom and rooms are dirty paint peeling and floors stain. This hospital was never like this.
The medical records Lady Valerie is plain rude,along with her friends fron the front desk. Apparently,if a process server is not a “regular”,he or she has to wait for security guard to escort us to drop off a subpoena for medical records ā¦
What a wonderful hospital!! Good Samaritan exceeded all of my expectations. This is a very professional, caring and clean hospital. I am truly appreciative to the ER staff also nurses and doctors. Everyone has been patient also knowledgeable. Best hospital in all West Palm Beach!!ā„
It is impossible to get someone to connect you with the right extension to make an appt. I’ve been trying for 45 min,
they keep sending me to the wrong extension and same with the depts, they don’t ā¦
This was – by far – the worst hospital experience I have ever had. The doctors were horrible and misdiagnosed me several times in one week. They told me I had serious issues like cancer and lung disease, before saying no I don’t. I tried ā¦
I just had one of the worst experiences at Good Samaritan Hospital on Palm Beach Lakes with the visitors receptionist. My wife is a patient at this hospital struggling for survival with a cancer diagnosis. She had received approval from her ā¦
I was just there at the ER around 11:15am the nurse practitioner who saw me too had an attitude..I have pneumonia and it’s getting worse and she didn’t seem to ca re she seemed mad that I was there so we left this woman deserves to be ā¦
One of the worst ER experiences Iāve ever had. 5+ hour wait for a patient who can barely stand or sit due to pain is absolutely unacceptable. No follow up or update from any nurses or staff and the rudeness of the staff is astonishing. Itās ā¦
From the moment I hit the ER, the professionalism, compassion and care was exceptional. RN’s Conor and Chelsea took great care of me in the ER. Up on 3 south, RN’s Michael and Kathryn took exceptional care of me as well. Given the ā¦
Excellent surgical experience here at Good Samaritan! The hospital staff was the absolute friendliest I have ever encountered, and I have had my share of hospital stays. Dr Parra DaVila and his team were all tremendously professional, and ā¦
We just had our baby here and the experience exceeded our expectations. All nurses were absolutely great, specially Crystal and Nilda. Crystal is so kind, professional, and supportive, sheās definitely an exceptional nurse!! From the lab lady to the anesthesiologist, everyone is absolutely amazing and friendly. Thank you!!
I have to thank the nurses in the ICU. The care they have been giving my father is outstanding. I have the utmost confidence in this staff. They have kept our family informed and are very professional. Thank you so much for what youāre doing for my dad and the work you do every day!
I took my wife to the hospital in hopes of finding out why she has been extremely light headed and had very weak muscles for the last 2 weeks. After getting checked in we were taken to the back where her vitals were taken and she was seen ā¦
If I could no stars I would.This hospital is the worst. I’ve spent the night there and did not get my usual medicine. I was starting to feel a seizure and could not wait any longer. Also when i called the nurse and tell her about the ā¦
I just left room 294 today. I was there for 5 days and had the most amazing stay. Nurses and staff were amazing and so attentive. Rooms were clean food was good.
Probably the worst care Iāve ever received being in a hospital. I am a stage 4 cancer patient and would think I would be treated with a little bit more care. Iāve been spoke. Too rudely by many of the nurses. I canāt take CC this place anymore. Plan to leant and go to a much healthier environment.
Wow!!!! Iām blown away by the services we received at Good Sam! Our baby was born this past Tues and we had the most remarkable and personable service in the labor and delivery unit! I could not have been in better hands. Special ā¦
Worst experience and customer service. Went in for cervical and lumbar injury due to car accident 6 hours plus waiting I was finally released. Being a nurse myself I do understand health care industry, and customer service is important and ā¦
I have the best experience at the Victor Farris Hospital at their outpatient surgery. The whole experience from their receptionist, the Nurses, Anesthesiologist and Dr. Elena Rehl. The whole team worked simultaneously without missing a beat.
Amazing staff, everyone is very friendly and kind, spent the night following aunt’s surgery and could not ask for any better. The place is very clean and everything seems new. And Dr. Leary attends patients right next day early in the morning. Thank you!!!
I just watched a video of a woman that had just given birth here and she refused extra things they wanted to do to her baby that she didn’t feel comfortable with. They called the cops on her (fear mongering). All she wanted to do was go ā¦
My grandmother was in the hospital for about a month and her physical therapist Janet Co was exceptional she really took good care of my grandma. She felt like she was part of the family, I would definitely recommend her for your PT care.
last Monday I had spinal surgery at your facility by Dr. Grable and his dad what an amazing experience. No one likes to do surgery and I was extraordinarily nervous but it what it turned out to be a successful surgery. I feel blessed to ā¦
My father had a half foot amputation and while the physicians were very good the nursing staff is hit or miss. My father was there for 3 weeks and no one besides family changed the bedding or washed my father up. Personal hygiene of the ā¦
We had such an incredible experience welcoming our first child here. Everything from triage to the nursing team to the nicu to the meal and cleaning crew, was filled and handled with compassion, care and professionalism. Huge thank you to ā¦
Dear Doctor Roche, my full knee replacement turned out beautifully. Dr Johnson, I never felt a thing, it was wonderful. Nayka, Maddie, Daphne, Kim (ot), Selena, Tracy, and the other incredible staff that nurtured and helped me were all amazing. Good Samaritan is a fantastic hospital, I would recommend it to anyone!
This was the worst experience Iāve ever had in my 29 years of life!! My two children and I were terribly sick with influenza A. The chances of getting actual care was slim to none. The process was exhausting and very frustrating! I was told ā¦
Had a knee replacement by Dr Wang. Honestly everything was better than expected. Stayed overnight. Transition was smooth. Everyone seemed to be well informed. Helpful. Patient. Friendly and competent most importantly. Corporate culture ā¦
Good Samaritan is the best hospital. Clean, professional, friendly, attentive, I can for gallbladder surgery, didn’t have to wait long to go to pre op. Was informed by the medical team what the procedure involved and was cared for from the time I arrived. Highly recommend for medical needs and professional care!
My father spent the last seven days of his life at this facility and every staff member was as professional and compassionate as one would hope. I have been in healthcare myself for 32 years and have known many incredible doctors, nurses, ā¦
BEST HOSPITAL I’ve ever experienced in my life! I’ve had many MANY surgeries (I ride race horses) at many different facilities, and no hospital has even come close to the cleanliness, superior equipment (new beds/new tvs/new monitoring ā¦
My wife was admitted to the ER and to be honest the medical personnel were very professional and willing to assist my wife at all times. The reason Iām leaving a 1 star reviews is because the admin personnel never responded to a claim filed ā¦
I had back surgery at Good Sam hospital 2 weeks ago & canāt thank everyone there enough for the great care. From Trish & Ian who call you the week before & take you through the whole process & what to expect to the nurses & assistants who ā¦
My surgeon, Dr. Higgins performed a bilateral hernia repair on July 27th. Not only did the surgeon do an outstanding job but the staff caring for me was nothing less than EXCELLENT. From the beginning of my experience at registration, until ā¦
I went to pickup a patient on room 416. This patient was need help more than 6 people’s come quickly for help. I can’t believe how fast they are, even they have an pregnant nurse. 6 o’clock staff was great š š š ā¦
the ER visit was a joke..I was not examined by any doctor or a nurse.Someone without examining me ordered x rays and a CAT scan and Was released.The worst hospital ever
Thank you Nurse Tori for being so hospitable and accommodating a kind gestures goes a long way
If you have loved ones in need of a hospital- please for the love of god, avoid this hospital.
Unless you are dying, stay away from this hospital. In my opinion, they have highly questionable business practices
Got sick on vacation. Made an appointment online, was in and out within 30 minutes. Excellent, professional staff.
WORST waiting rooms ever…no coffee, water or even vending macines… TVs play ESPN only, with no TV remote in sight to change channel OR lower volume…hope I never have to come back!
I would love to see the security staff do some classes on how to speak to people also how to answer questions when they don’t know the answer. Its frustrating š ā¦
Service was just alright but the turkey sandwiches were good š ā¦
Had extreme pain and Dr. Montgomery screw up on pain prescription twice never got any medication for my pain had to see my doctor 2 days after extremely unprofessional and extreme lack of care for one’s pain
This is the worst hospital one could ever bring your loved ones to. They donāt care about the patients.
How can they have staff the doesnāt care about patients terrible nurses
Lady at front desk was rude long time to get serviced every one dragging around I thought u were supposed to be helped not played with also lady at the front desk stated i needed 7000 to walk in the door and i said it goes by insurance i call it racistā¼ļø
Good samaritan is a death chamber when my mom is sick i bring her to gardens medical and i live close to good sam if you want to die its a great hospital
Mini, Rachael, and everyone that treated me in ICU were professional and friendly. Antonio in the ER was excellent.
WORST PRACTITIONER GUARNTEED IN ER!WORST, WORST THE WORST ER STAFF IN AN ER DEPARTMENT IN A HOSPITAL I’VE MET IN MY 60 YEARS OF LIVING…VERY UNATTENTIVE, SLOW, UNCARING. NO DOCTOR AVAILABLE IN THEIR ER, NO RECEPTIONIST, GUARD ONLY,…HAD ā¦
The worse service the nurses are rude I don’t recommend nobody to go there . I don’t know why they had people who don’t care for other’s working there.
WENT FOR PRE-OP ON 4/21/15 AT WHICH TIME THEY CHECKED WITH MY INSURANCE COMPANY AND THEN REQUIRED ME TO PAY THE BALANCE OF MY DEDUCTIBLE $1313.00 PLUS MY 10% = $1445.00. HAD SURGERY 4/28/15. ā¦
Had my 3rd Diverticulitis bout..From Leah in triage to the ER staff and the nurses on 2 south..Thank you..top notch..!!!!..
I went to this hospital just yesterday and I had to go because the staff was unbearable, I was supposedly suspicious of appendicitis and they sat me in a waiting room and I left when I was more than half expecting and those who were there ā¦
Went there for a birth, the staff were extremely friendly. Amazing experience
Excellent experience. Nurses Mariah and Rebecca were amazing! A+ all the way
Her name is Nicole she is an amazing RN SUCH A sweetheart and does her job very well .! I give her 10 STARS
God bless the nurse on the third floor today who took five minutes out of her busy day to help my dad FaceTime my momā¤ļøā¤ļø I am forever grateful.
30 minute wait just to get someone at the check in counter for the emergency room just to be told they don’t have a pediatrician.
I liked a lot itās a great hospital, the nurses and the doctors are really nice .
Very nice and helpful with my 2vbac baby boy August.
I was impressed with the excellent care Good Samās provided for my Emergency gallbladder surgery. Thank you.
Do you care about your life or the life of your friend or loved one? DONT COME HERE. nurses are very rude and lack of skills-or they dont care it all –
I have to say this is the worst hospital known to mankind. The staff is extremely rude. If you are about to die and you go to this hospital just have a living will in place. They most likely will kill you.
The staff was equal to any staff at 5 star resort hotel
more important the Doctors nurse. and staff are very
professional and very thorough
They looked up all of my insurance info. Took care of my concerns, staff was kind and attentive. Very positive ER experience. I’m thankful.
be two nights hospitalized the first night all good but second day horrible they leave you alone to go to the bathroom. there is no supervision apart they do not help you or bathe you ā¹a horrible experience omg
The doctors and espically the nurses were absolutely wonderful with my child who had to have stitches they kept him content and at ease through the whole process! Thank you all!
They took excellent care of my mom when she had surgery and when I went to pick her up the people there were so nice to me and my dad and it is a really a nice hospital so I would say that is an excellent place to go if you have surgery the ā¦
Billing with this hospital has been an absolute disaster. The care I received in the ER was very good but I’ve wasted hours on the phone with billing to much frustration.
Great service! My technician was a delight. She was so professional and she was so respectful and very mindful! I would recommend this place to anyone.!
Every part of my out patient surgical experience was meet with friendly professional staff members.
I can’t say enough about how easy and pleasant it was.
If I could give this place a negative number I would! This ER is the WORST ever! A handful of people were nice and helpful, other than that they are the RUDEST ever. Was told it was all in my head and I was faking it all. STAY AWAY FROM THIS PLACE! Now I see why they take everyone to Saint Mary’s.
The maternity ward and the breast cancer ward have amazing staff! They are thorough and treat you with so much care and empathy
Brought my girlfriend here at 4 yesterday 22 hours later a cardiologist still hasn’t reviewed her case while the hospital collects money from the insurance company… there’s nothing like lining their pockets while they neglect to do their ā¦
The hospital room floor was dirty doctor Goldstein was very sarcastic when he spoke to me I got very upset when he said if I was having chest pains from a heart attack I would have been dead , he trigger my bipolar and I curse him and the staff out including security although the nurse who checked me in was nice !
I brought my 92 year old mother to the ER, she received excellent service and care provided by the Doctors and Nursing Staff. Very pleased.
My mother in law has been there all day with no one to check on her. She is now freezing cold and we have to bring a blanket to her.
They discharged a family member of mine with head injuries and kept his phone, didnāt contact anyone that he was admitted, and didnāt let him make a phone call. They also kept all of the patches on his skin to hook him up to the machines when he was discharged.
This is the worst hospital I ever been , the nurses attitude is so unprofessional they didnāt help me the nurses were talking badly about me I hear everything they said about me I had to get up and leave, until I went to bethesda hospital ā¦
I AM CURRENTLY A PATIENT HERE. THE NURSES ARE THE BEST, AIDS ARE THE BEST!!! THEY OFFER TO CHANGE MY SHEETS AND BATH ME “EVERYDAY”! THIS HOSPITAL IS SECOND TO NONE. I KNOW I’VE BEEN TO 5 DIFFERENT HOSPITALS SINCE JUNE. I HAVE COPD ā¦
I was in for surgery and the staff was marvelous from the minute I set foot in the lobby to the minute I was rolled out in a wheelchair. Very good care by knowledgeable, cheerful staff. Excellent treatment by all.
Dr. Pinero is very judgmental Cna-pct Evana is very arrogant with my brother, he is alone and i don’t think that the way they suppose to treat a person in his situation. Don’t even deserve a star. They suppose to be professionals and ā¦
The staff from the ER, Cath Lab and the floors saved my life after I experienced a major Heart Attack back in July. Thank you for the excellent care!
Had to take a quick trip to the ER to get some stiches on my arm after a dog bite and I gotta say service was great, staff was attentive and on top of things and ER Dr. Martin was amazing and had great bedside manner.
I came from St.Louis and my blood pressure was thru the roof.. The staff was so friendly and helpful and they wouldn’t let me leave til they got my pressure down.. The male nurse was so funny and understanding.. Great experience I will go back for follow up!
Today I was with my daughter in the emergency room, I just have to say thank you, the attention was wonderful, the whole person was very professional and friendly.
Doctors need to look up the meaning of good beside Manor. I know the are holy but humidity goes a long way. I dont know how the nursing staff puts up with their honory behavior. Doctors are truly ridiculous.
Worst customer service experience across the board from the checkin process to the wait time . The front office staff made a mistake and did not have the courtesy to apologize to me and my family after waiting an hour almost 2 hrs after the ā¦
Best hospital I’ve ever been in. Not that I’ve been in many. Quiet, tranquil, friendly, kind staff. I can’t say enough good things.
I love this hospital. I come in and immediately I’m being seen. The staff is so sweet and caring, sincerely. I’ve been admitted to this hospital probably more than a dozen times in the last two and a half years and was never disappointed.
Lots of friendly and helpful staff in maternity ward. Wasn’t happy with one of the anesthesiologist and his ability, but it was out of our control.
The idiots at the front desk held my license and when I came back to get it They had given it to someone else. What infuriates me the most is they acted as if it were no big deal!! What a circus!! In a world of identity theft, they are major contributors! Imbicilic at best.
Good Sam is a staple in the community, and has provided quality care for countless patients over the years. The staff can be overworked, giving the impression of negligence once in a blue moon; but I’d say it’s arguable that the facility is top notch across the board.
Went to ER after an accident, medic was rude I do not even received a physical examination, after two hours was discharge with no explanation of my condition with just one answer āeverything you need to know is on this papersā
I went to get my covid results and the wouldnāt give them to me I was in there for something else that they just wanted to observe me for a night and I declined saying I would contact my doctor and follow up and they said thatās AMAsnd I ā¦
The experience with my mother has been excellent by the hospital and its great doctors, but I only have something negative that saying Dr.amado anesthesiologist called beloved his treatment was not correct for the sole reason that my ā¦
I went to get Samaritan Hospital the one that is off-campus the one by Okeechobee The doctor I did see was Dr. Khen he came in he was rude he talk to me like I was a nobody he left and never came back I waited three hours and I have not ā¦
I swear if I could give this place a -5 I would. The doctor that we had tonight sucked. His name or last name was Adam Goldstone He was rude and he was discremaniting against my husband because of his tattoos. We will be filing a complaint ā¦
Horrible service. Would give zero stars if possible. Took way too long to get pain meds for an acute ear infection late at night after I expressed how.mich pain I was in and let them know I had insurance. They do not listen to black women and that is despicable!
Had to call an ambulance two nights ago since my blood pressure was 220/120.Was extremely dizzy and nauseated, not able to walk.EMT took me to the Good Samaritan off Campus Emergency Center.When they opened the doors for the stretcher a man ā¦
It was an amazing experience i wanna thank everybody who helped me and my family out today it means so much to have a few helping hands. I had my 88 year old great grandmother, my grandmother who’s 66 also my 17month old son who runs like ā¦
Conni & Yolanda in the Cancer Genetic Department are extremely kind, patient and understanding. They make a scary, uncertain test become empowering and positive. I am very grateful to have been referred to them for my Genetic Testing by my PCP. Thank you for offering this to our community.
Absolutely shocked at how dirty the rooms were !!
My husband was coming in for a surgical biopsy.
We were directed to one room. ā¦
I recently required a nuclear test of my thyroid. This is a 2 day test and I want to say that the technician that handled my test could not have been nicer and more pleasant to deal with. He is a young tall man and I am sorry that I did not get his name for this review. Good and pleasant job. Thanks.
Dear sirs, i am writing to let you know you are in need of customer service training. My complaint is with your mdtown imaging centers. My provider sent a script in to be sent to my insurance claimes dept. Nothing was sent . i inquried ā¦
I never do reviews…. but this hoapital is horrible i went sunday with an anxiety attack and abdominal pain and trowing up non stop all they where doing was giving me tylenor and pills by mouth wish i kept throwing up so it was no use they ā¦
As a former New Yorker, I was expecting a nightmare experience with a long wait. To my surprise, it was the absolute opposite. Everything was phenomenal! From triage to discharge. The nurses Betsy and allĆ were just so awesome. So caring, and loving. You can tell they love what they do. If I can give a million stars I would!!!
SURPRISINGLY TERRIFIC. Recently spent one night on the Executive Floor and thought I was in a Ritz Carlton Hotel. Beautiful, clean, quiet and populated with skillful, nice nurses and doctors. I wasn’t prepared for this level of care. BRAVO. ā¦
I don’t know about others, but the entire nursing team I had was caring, competent and on it! It is an old hospital, but it was kept clean and I came out of lung surgery just fine
WORST HOSPITAL EVER, THEY ALMOST KILLED ME!!! I accidentally was overdosing on my own medication and they misdiagnosed me and said my symptoms were anxiety. Then when i came back they called me a faker and a druggie. I wasnāt some nut from ā¦
Good Sam. nurses are great! Very attentive.
Great and hard working group of ladies and gentlemen. Its not a Hotel people, it’s an emergency room and the care level is very adequate and they have all the equipment needed to save lives. They care for their patients much more than some patients would admit to care for themselves.
Some Clown Named Corry tried to make my mother get up and walk after she had fallen and damaged both her knee and ankle. Also he did this under the advisement of an x-ray technician, not a physician claiming no bones had been broken. Also ā¦
I had a procedure done with Dr. Hayder Al-Azzawi. He arrived pleasantly smiling and explained the procedure to me. The procedure was completed within the time scheduled and my pain level is a 3 out of 10. His practice and the hospital ā¦
I and my wife are patients of Good Samaritan Medical Center for many years .
We are very grateful Maria August – Financial Counselor, Rep Admitting III Good Samaritan Medical Center Conifer Health Solutions ā¦
I visited Good Samaritan ER at 4:00 am for severe pain caused by pulpitis. Dr. Elloitt Lauren gave me an injection of Bupivacaine and told me that it would kept the pain area numb for a couple days. When we left the ER, we double confirmed ā¦
Wife in ER to get separated shoulder re-set. They administered anesthesia and her heart stopped. Luckily, they revived her but should never have happened. After the fact, a specialist reviewed CAT Scan & X-ray and said he would never have attempted it. Poor ER Doc & Anesthetist.
Good Samaritan Hospital in palm beach, It was where they SAVED my life after having Pneumonia from Covid … A thank you to each of the Doctors, nurses and Hospital staff … ā¦
So far I have dealt with the staff on the phone twice for my pre op and in person I met up with several Employees for my pre operations,recption,blood work ect. They made the mound of paperwork before I have my 2 operations go without any ā¦
I scheduled routine sonogram on the phone. receptionist had no idea where i should go for the sonogram. when i got to the hospital the admin receptionist sent me to the wrong building. the person at the RIGHT building seemed to be ā¦
This hospital is unprofessional and treat their black patients with no respect. The nurses and doctors are all terrible. They will make you sit in pain with no communication. Don’t ever go here.
Very bad experience. I went to the emergency room there was no one at the desk I waited 20 minutes for someone to even come. Then I was told to sit in the hallway for two hour . They told me I could just go home. So I wasted three hours of ā¦
Got a $12,000 bill to spend a two hours there. An EKG costs $1,000 (only costs about $100 at an urgent care center). A small diagnostic imaging costs $4,300. A simple blood tests costs $3,000. Saw the doctor for maybe 5 minutes. These ā¦
They are poorly under staffed and poor managed. If someone calls in more than likely at night the desk will not have someone to answer when you ring for the nurse. They should have someone on call that can always be ready in case of a ā¦
when i visit Good Samaritan my hart Doctor Karen was so Professional She Take Good Care of her Patient.and let you Feel Relax.
My husband was sent there by beachway treatment center just this week….he had the worst experience he has ever had with a hospital…he was treated with no respect. He went in because he has had heart problems for a long time so when they ā¦
I’m sad to read so many negative reviews about this hospital because they saved my life and I am SO grateful to the staff and facility…..
Having NO insurance two friends of mine carried me into the ER at 4am because I ā¦
Went In on 9/28/15 feeling very ill and lightheaded . They made me wait on a chair in the hallway after I told them I was feeling very weak and sitting upright only made me suffer more. The nurse told me I should “be thankful I have a ā¦
I wish I could give a failure on time and service. I came in this morning at 2:44am for pain due to an open wound I’m been dealing with for months. It is now 5:49am and I have still not been seen by a Doctor. I was not even greeted. Not ā¦
Well its hard to prepare for a surgery. Finding a good surgeon and facilities can be tough. My Surgeon uses Good Samaritan for there surgeries and for good reason. I had a thyroidectomy done by Dr Agresti (phenomenal Surgeon ) at good ā¦
I know my stay there was not a hotel but my word; it is so hard to get any rest with all the night nurses talking, talking, talking, how about observing quiet time so patients can rest. The floor nurses are completely incompetent they are ā¦
We had a HORRIBLE experience here. I’m not one to write reviews but after this experience I had to share.My husband went to the er for horrific back pain. He was given a muscle relaxer, and non narcotic pain meds that did not help ā¦
Worst ER experience ever. Terrible customer service from the security guards and even worst from the nursing staff. They nurses and doctors act like they hate their jobs. The staff are sarcastic with patients and security are very Obnoxious.
As a cardiac patient, I was seen 1 time in a 10 hour period in regards to vitals. Received my morning medications at 12:30 in the afternoon, and had a heart monitor that was disconnected for over 3 hours. Tried to email them without being ā¦
Go anywhere other than her. In the name of covid they separate you from your loved ones. You will not see them again until they are discharged. Ill never come here again. If your having a baby…..run away from here. If your loved ones is dying….take them somewhere else. This hospital is out of touch with reality.
Good Samaritan billed my insurance $3,800 for a broken toe that all they did was take an xray and tape the toes together. My insurance negotiated the bill to $1,500 which is still beyond ridiculous for what they did. ā¦
They took very good care of me right from the beginning from being in the emergency room not being able to breathe for two days well then moving me to a room give me regular medicine thereās always somebody in the room doing some thing 24 ā¦
ER saw my sister. Was dismissive of her pain. Did multiple scans and āfound nothingā. 4 days later, another doctor found 5 tumors. Save your life, go elsewhere.
I’m going to give you an honest account of my experience at Good Sam, good and bad. ā¦
Worst place to go. Went there with a panic attack & they didnāt even care. Not like it was busy either. The only test they did was an ekg, chest X-ray and a pregnancy test at my request. No lab work was done. They didnāt even insert an IV ā¦
Didn’t offer a translator for a Spanish speaking patient . They gave him a treatment he did not properly consented for. A translator traveled for 4 hours and they refused entry at 9:05 PM . Main desk lady claims that there are 3 CEOs that ā¦
The buildings are modern but the receptionist from the Medical Center does not know a lot š
2012,,,,, I was admitted through the emergency room. Had to have emergency surgery for a stomach problem. I’m from NY which has some of the best hospitals so I must say 4 years ago I was impressed with the nursing staff and doctors. ā¦
I received horrible service today from this hospital! If I could give a negative 100 to this hospital I would times 10. I’m a medical professional and to feel as if I was being treated like a someone’s worst enemy is a horrible feeling, ā¦
If I could give them a negative stars, I would. Short version: My mother was admitted for chocking in early April she was given an antibiotic for an alleged aspiration pneumonia that was eventually not found by the medical examiner. The ā¦
I was recently admitted to Good Samaritan Hospital thru the ER and could not have had better care! The Nurses and staff went out of their way to help and were caring and compassionate, helpful and very comforting. ā¦
I cannot say enough good things about all the doctors, nurses, security, and entire staff. They are so kind and extremely caring to all their patients. They treat patients as people who matter and not like a room and bed number. In addition ā¦
Iāve visited several local hospitals, and Iāve never had seen such professional care in each and every department. The nurses really set the tone with their compassion, knowledge and great attention to detail. If I wasnāt sick, I would have been on vacation. Good Samās is a role model for hospitals everywhere!
My father was at good samaritan palm beach for 14 day’s on the second floor. I would like to give all of his nurses 100 star’s if I could, I would like to list a few names of the one’s that went above and beyond trying to help him even ā¦
I went into the ER in a wheelchair as I hurt my back moving. I could not stand sit or walk. The Dr came in and after asking some questions gave me a shot and a pill. They took me out to the front desk (I had to duck walk with my hands on my ā¦
I went to the ER with a paralyzed right arm. This apparently occurred because I fell asleep on the floor with my arm underneath me for hours. ā¦
One of the worst hospital Iāve ever been in, took them 4 hours only to attend my wife on emergency, and we waited another 2 hours to get the test that they said it was going to take up to 20min to be done, and I asked how much longer it ā¦
Very unprofessional staff in the ER Registration one in particular Secretary Veroone who was very rude answering the phone she hung up on me and everything this is after I spent 11 hours patiently waiting in the ER Registration lobby ā¦
From literally the Good Sam parking lot, whereas when I asked the young woman that had hospital scubs on, ” Can you please tell me where the elevator is and what floor admitting is on?” ā¦
Absolutely the best experience I have had if there is one for surgery. The preop nurse was funny, nice, attentive and very professional and organized. For the first time, I did not get sick from the anesthesia and was on my feet in a shorter time. The registration dept with Olga and Cher were outstanding.
I came in an ambulance with a shattered patella (knee cap) and I needed surgery, this hospital kept me for 4 days racked up the bills then literally kicked me out of the hospital. The case manager Jessica is in the wrong profession or is ā¦
It was a great experience. I went in for an outpatient surgery and I got maximum attention from the beginning to the end. At one point I had five people tending to me alone. I didn’t wait, everything was on schedule. I haven’t had to go to hospitals a lot in the past, but if I had to again, I would go back to Good Samaritan.
Recently my best friend’s mom was brought to the hospital for trouble breathing due to throat cancer which has returned. They have been doing their best to remain optimistic in such a difficult time. She was recently given a feeding tube ā¦
Great place to go for surgery if you want all of your personal information broadcast to the entire floor. I was with a group of perhaps 20 other patients in pre-surgery and post-surgery and everyone there seems to YELL! Don’t worry sir–you ā¦
Horrible expirence! I was taken by the ambulance with a MAJOR back pain where I couldnāt move. At no time did I see a āDRā. All they did was apply pain killers and did xrays. On multiple occasions I stated I was still in pain but they were ā¦
Someone called my husband looking for his mother saying she was an hour late to her appt. We called his mom her phone was off.
We had the neighbor check on her, her car was in the parking lot but she wasnāt ā¦
I love Good Sam, I come from Jupiter so I pass several.hospitals to get to yours. After a procedure this Monday that had some complications I had to spend the evening. Everything went smoothly from checking in with Cindy and Deb to your ā¦
We came to Good Samaritan after I noticed a depression on my sons skull while on vacation. We were quickly seen, people were nice. However, given my son had no pain or neurological symptoms we were told he must have had a fracture on the ā¦
My husband went to the ER for suspected kidney stones and then was admitted. He was very pleased with the care he was given. Everyone was professional and caring, meeting his every need. Thank you so much for the quality of care you provide to your patients.
I had a heart attack and was admitted to ICU the staff was amazing in the SICU but as soon as I was transferred out to a regular room the care, service, and even discharge became a nightmare. Police and security were called because the ā¦
All along I knew there was THE WORST hospital in the world – and it is Good Samaritan in West Palm Beach. My mother was admitted due to dehydration related to chemotherapy. The incompetence in the service provided to her almost killed her ā¦
I wish to extend gratitude and appreciation to the ICU team caring for my mother Julene K. Poole. I apologise for not being able to recall the name of her nurse a kind gentleman nurse by passion and compassion demonstrating skills of Clara ā¦
Dr. Ronald B. Swanson was awful. He rushed me when I had questions (one foot out the door), he caked in three prescriptions to a pharmacy 30 miles away. When I came back in on a cane from a swollen knee, he told me he couldnāt fix it ā¦
I had an out patient surgical procedure at Good Sam in April. The entire team was wonderful. Patty Lees leads an incredibly busy and most incredible group of medical professionals- surgeons, nurses, nurse anesthetists, OR techs, …..My ā¦
We flew in from N.C. and went straight to the E.R. for swollen gums. Never at any hospital in the U.S. have I ever been and out the E.R so fast and treated so nicely! We stopped for the same problem in N.C. before we left and they was ā¦
So terrible they let you wait for all day didnāt do nothing, let I late for another dr office
I am writing this review to share with anyone who may read this the wonderful experience that I had at Good Samaritan Hospital Cancer Genetics and High Risk Program. The Director, Conni Murphy, was referred to me by my daughter who had ā¦
I had a terrible experience with good Samaritan. I am a disabled veteran who was diagnosed with a chronic nerve disease from an injury I sustain in the Army. Last December as I was heading home I was ran off the road on I-95. When the ā¦
Absolute Worst Emergency Room! My daughter (4 years old) cut her chin and it was gushing blood. We immediately brought her to the ER (8:00pm). Once there, we had to wait 2hrs just to be seen then another 2hrs for her to be examined. After ā¦
This is a terrible hospital. I came here because of a complication with a long-term illness, and due to their rules and regulations I was stuck in a hospital bed for two days before a specialist would even see me. Upon seeing me, this ā¦
I have been here a lot unfortunately. Mostly for a condition I have called hyponatremia. It happens when your sodium levels in your blood get very low. Anything below 135 is getting low it should be between 135 and 145 it’s very dangerous ā¦
My computer was broken when i was getting MRI and even though there staff had been in my room to clean and make bed while i was gone they are not responsible. When you sign papers to get admitted you sign away rights to belongings unless ā¦
I was scheduled for a colonoscopy today, went through the awful two days of prep drinking straight Gatorade and laxatives, took a COVID-19 test 5 days before the procedure, and 3 hours before the colonoscopy, on the day of the procedure, ā¦
Donāt like being made fun of because I couldnāt pee I had kidney stone blocking my bladder a long with an infection but that didnāt seem to matter to the Dr or nurses. Instead I was told to drink more water and I should be able to pass it ā¦
Took my mom to this hospital and she received the level of care you would expect from a hospital. The bed side manners of the nurses were great! The doctors concentrated on the problem she was brought in for and treated it immediately. Not ā¦
If you need to go to a hospital – this is the best in the area. I have been here 20 times with life saving service. I am a local and I am a renal patient. With every phase of my problem this hospital was there to save me. Their dialysis ā¦
I will NEVER go to this hospital again. I have never felt so concerned with the care I received. I worked with a RN and Dr. Tiffany Mccalla. It was clear the two of them did not agree on how to take care of me. They had to stick me 3 times ā¦
Recently, I needed to go to Good Samās ER. Unfortunately, my circumstances necessitated an unplanned surgery. ā¦
I had an outpatient surgical procedure today at Good Samaritan and the experience was phenomenal (all things considered – I was having surgery). Everyone from Marina at the front desk, to Linda who did my registration, to the nurses and ā¦
My aunts had a nurse named Monique. She was unfathomably condescending and horrible after my aunt had a mastectomy. When a nursing supervisor was requested it took speaking to someone else to get him to come. This was because we wanted two ā¦
I would like to start off by thanking the entire labor & delivery staff for taking care of my son & I! But I would like to highlight the nurse name Taylor she was a heaven sent angel & I honestly couldnāt thank her enough for her patience ā¦
I had my first baby here towards the end of last year and the care was great. The nurses were very helpful, my room was spacious and clean, and overall the experience was good. It was the only time that I have ever had any care in this ā¦
Where to begin with this place? I took my friend to their E.R. as she had one pupil larger than the other and was nervous. After 2 CT scans, maybe 6 eye drops and close to ten hours she was never diagnosed with anything and that could ā¦
I had a wonderful experience at Good Samaritan Hospital. From the moment I entered, ALL staff members were friendly and accommodating to my every question and every need. The nurses in pre- op were super and deceased my pre operation ā¦
My husband had shoulder surgery April 19 with Dr Simovitch. He is doing well, but he is 86 and I am concerned. Did they check his blood after surgery?
Horrible ER experience, rude nurses, they were terrible! The ER doc dismissed me, was in my room for all of 2 minutes. Never did a physical exam until the X-ray came back and showed that I had pneumonia and I had to be admitted. He left me ā¦
A hospital isn’t the best place to be traveling to. But if you gotta go, this is a good one.
It is clean, well organized and maintained, with well-trained staff. ā¦
This place is awful. Grossly understaffed, a few friendly people but for the most part everyone is rude. Their overall demeanor is just terrible. I feel like there are just so many lapses in care and I am really having to advocate for myself and check their work. If able to, go to Jupiter Medical Center.
Update: I saw the owners response and submitted more info on all that happened via email the very day they wrote this on my review. No response, not even an acknowledgement of receipt. Typical run around to save face on the internet with ā¦
I went to the ER and had to wait 15 minutes for an employee to even show up to the registration desk. The lady was an RN whom was nice enough; although, I must mention the fact that she wasnāt wearing a mask. Considering we are dealing ā¦
This hospital loses people’s personal belongings such as clothing and can only apologize for it. No regards whatsoever. Oh it’s just clothes, well to you it may be but not to the person. If they can be this careless imagine what else they ā¦
I still cannot comprehend the level of such bad service and treatment my cousin is going through at this hospital, he’s been there for the past 2 days and has receveived nothing but headaches from unprofessional nurses telling him that he’s ā¦
Great attention and care given to my husband from the moment he checked in to the ER, to the time he got to the 3rd flr. Nurses, aides, transport, the physicians and case managers. We were extremely pleased with the level of care, friendliness and communication throughout his stay. Thank you all!
The nurses have been amazing, that being said the doctors are lackluster. I am power of attorney for my grandfather. Iāve shown up at the hospital at the beginning of his stay, Iām eight months pregnant with a two-year-old and work an hour ā¦
Our friends flew us directly from Bahamas to West Palm when my husband had concerning symptoms. Not being from the area, we had no idea what to expect. We were taken into emergency and put in a private room right away. Staff was ā¦
I’m so amaze at the excellent service I received at good Samaritan hospital. I had a great team delivering my baby. I want to give a special thanks to Annie and Lora for such a great service they provide me. Annie is so friendly and ā¦
Horrible hospital and very unattentive. My grandfather has been there as of 1/11/21 for a seizure. He complained about not eating since the morning of his arrival, not having a urinal, only given one blanket after stating he was cold and ā¦
I have read many of the reviews and I can only speak of the recent experience we have had with our father, he suffered a major stoke and was admitted into the ICU unit, the moment I arrived I was meet by the neurologist, we called him DR. A ā¦
This message is meant for Deena Carney, Dir of OR. My mother was recently in for a Bronchoscopy and I want you to know that Irma and Rainy are EXCEPTIONAL nurses. They made my mother feel so comfortable and cared for. WONDERFUL PEOPLE and very professional and caring. THANK YOU!
Dr Grabel ,Dr Klein and Cathy our nurse
Gamma Knife brain surgery site.
AMAZING unbelievable how great this team is ā¦
All of the hospital staff was amazing except for one nurse on the 5th floor (Meriah). She does not belong in healthcare unless being antagonistic and passive aggressive is a quality you look for in nurses. ā¦
Appointment was made on October 8 for a breast biopsy and a MRI October 20. Showed up for appointment only to be told I am only scheduled for a breast biopsy. After 20 mins of back and forth about the MRI (I was 100% sure my Doc order a ā¦
Brought my husband in for surgery this morning. Walked right in. No questions about COVID, no temp, was whisked into a room immediately after another patient exited. No cleaning or disinfecting. Still no COVID questions. No social ā¦
I went to the ER following a fall that resulted in Neck fracture on Thanksgiving evening. My overall reaction is that there is a very good professional staf but they are exceptionally overworked and understaffed. ā¦
Recently had laparoscopic surgery and was very pleased with the caring staff. Everyone made me feel at ease and explained things throughly. I thank you all for being so lovely.
Alexa was my technician for my mammogram and Felicia was my technician for my ultrasound. Both of them were professional and made me feel at ease. Being a breast cancer survivor, I felt comfortable and they eased my anxiety. Colleen, the department head, made a point to speak with me. I high reccomend them all.
If I could give this place 0 stars, I would. They are absolutely terrible to their patients, especially the elderly ones. My elderly grandmother was admitted in the ER after she had fallen at her assisted living facility; when we when to ā¦
We had our baby here everyone one was awesome and friendly! Clodone (sorry if I spelled it wrong) was amazing she left a lasting impression on us. She was super helpful and caring we were so relaxed and worry-free. Would definitely recommend.
I was in Good Sam for surgery. Spent 2 nights on the oncology floor and after surgery two nights on the medical surgery floor. I want to thank Lauren the assistant nurse manager and all the staff for the excellent care that they provided me. I couldn’t have asked for better care!!!
I had a LP Shunt put in on Friday. I came in through the ER dept. Dr. Lauren Schwartz had me admitted and performed my surgery flawlessly! She is incredible, caring , listens to her patients and is amazing on follow up at the hospital. She ā¦
I wouldnāt recommend anyone to go here. I went here twice for abdominal pain. My first visit it took them 2 hours to give me anything(medicine), while I was throwing up blood and crying from the excessive amount of pain I was in. The ladies ā¦
What a experience! I was all alone, scared and in horrible pain. This hospital took amazing care of me from the second I walked (crawled in) until I went home after emergency surgery. They went through great lengths to ensure I saw every ā¦
Everyone else here was fantastic from my nurse Stacey at the beginning, Dr. Lazo my OBGYN, preop nurse Pascale, and unfortunately I can’t remember the name of the nurse that helped me afterwards because I was so drugged up, but she was ā¦
Very great hospital. The maternity ward nurses were extremely attentive to my concerns and constantly checked on me while I was there . They were kind and patient and I truly appreciate the staff and doctors . If my pregnancy brain did not ā¦
My experience in the Labor and delivery unit was the best I could ever imagine. Even though my baby didnāt arrive yet my 24hours observation there was wonderful in every way! The nurses Shauna, Ryan and Christy were so friendly, attentive ā¦
They allow one visiting at a time…despite that Covid is longer here… and mask are lifted everywhere….treat patients inhumanely
My mother has been at Good Samaritan for the past couple of weeks and we’ve had the worst experience, attention, customer service ever!!!!! This place and the staff should not be seeing patients whatsoever. It is waaaay too much and too ā¦
This hospital sucks. The doctor didn’t speak English and I couldn’t understand him. Only one nurse who is Anne was extremely helpful. No one changed my bed linens in 5 days. No one helped me bathe in five days. No one checked my tummy at ā¦
I’ve recently had two surgeries at Good Samaritan Medical Center and am so grateful and happy with the services they provided for me. Every staff member I encountered was not only knowledgeable and thorough, but so pleasant and friendly. ā¦
I recently had an emergency Cesarean birth at Good Samaritan and cannot have had a better experience. The nursing staff was extremely knowledgeable and proactive and worked well with the doctors on staff to make sure my baby was delivered ā¦
I received a call from my drās office stating I needed to go to the Er immediately due to my labs results. So I went but not for several hours. I went to my usual hospital. Good samās. What a colossal error that was! ā¦
As for the doctoral staff, they were good. The nursing staff had issues with each other on different mornings, in which they were unprofessional with the arguing when I guess they thought patients were asleep. One RN was rude even when my ā¦
These previous low reviews are all well deserved. Staff was courteous and quick….in the beginning. They accomplished everything they needed, it seems, on their agenda, and then I became invisible. I entered this ER for a bad UTI, fevers, ā¦
My experience at Good Samaritan was above excellent. I was a patient here for some pretty serious stuff, and I wouldn’t want to be anywhere else to get the care I received. ā¦
I said I would never come back to this hospital well I should have listened to my gut your completely neglected amongst several other issues some of the drs and nurses were very good food is horrible.
This by far one of the best hospital I have every had surgery at. The team was all so caring and dedicated to my best health. My pre-op nurse was Amanda and she was simple amazing. She made sure she explained everything to me before doing ā¦
I canāt speak about the admission part of the hospital, but the ER is horrendously. The ER doctor is not even seen patients in the rooms, he āchecksā on you in the waiting room or just the corridor, and just tells you to look for a ā¦
I am completely disappointed in the level of care and treatment my dad received here. Not only did they force discharge him, he also was asked to sign paperwork āstating he understood the discharge instructionsā, which he didnāt. And the ā¦
Dr Shasha is an incompetent doctor that shouldnāt be allowed to practice. My routine appendectomy by him lead me to three hematomas and a fever for weeks while Dr Shasha told me āyouāre fineā. After getting to a much better hospital at the ā¦
I wouldnāt even give one star but I had to write a review. I can not believe how horrible the service and staff are and the way they treat people in the ER , my sister was brought in and was brought through a ambulance and with no shoes and ā¦
Just left ER and the doctor there said I was a fool. I fell and my left knee is painful. After declining chest X-rays and drugs I walked out. Iāve been going there for 22 yrs. Will find other places to go to now.
Good Samaritan medical center is a very good hospital very professional kind just go over and beyond the call of duty for patients and for their family members as administration and staff really cares about each person’s well-being.
Ended up here for an Appendix surgery. The ER seemed under staffed because i got out of the bed and went looking for help. But in all fairness i was treated at their off campass facility FIRST on Okeechobee and it was excellent there. ā¦
I am from Savannah, GA and I also come with over 25 years experience in the medical field. I came to West Palm Beach specifically for an abdominal surgery that was needed by Dr. Parra Davila, who by the way is the most amazing and caring ā¦
The ER team at Good Samaritan saved my boyfriend’s life! And Dr. Pineiro exhausted all options to get him the tests he needed. The team of nurses on the 3rd floor and the physical, occupational and speech therapists set him on the right ā¦
If I could give this hospital a big fat zero I would. From the front desk all the way up. The front desk associate called up to the nurses for a woman in front of me and then for myself. She said ātheir mom is dying or somethingā right in ā¦
Delivered my first son here and they did not take good care of me. It took forever to get anyone to help. I was in active labor and the gate keeper would not let mw in even after we told them that my obgyn have called the hospital. In ā¦
I loved it. The people there are nice, courteous, caring, friendly, and kind as they can be. These are what professional people should look and act like. They treat you like ROYALTY. And it’s a shame now a days how you cannot go get that kind of treatment every where
I spent 4 days at the Good Samaritan hospital. Staying in a hospital is not pleasant and it was not. I would like, however to recognize 3 nurses that made my stay somewhat bearable. I do not have their last names, Victoria, Leonne and Chris. THANKS
The level of incompetence in this hospital is mind blowing. My dad ended up in the ER with what we already knew was an untreated UTI and NONE of the nurses or doctors would listen to what we had to say. We’re from out of town, so we needed ā¦
Reading these reviews it’s very sad good sam!!! . It seems only the white/spanish people gets good attention at this hospital. In 2022 almost 23 this is freaking sad.
My mother was sent to the hospital because her blood was low and they needed to find out where she is bleeding from. She was there from Tuesday afternoon and they said she could not eat until the procedure was completed. My mom is blind, a ā¦
Waiting in the ER. Room for more than 9 hrs yet to see a nurse bathroom and rooms are dirty paint peeling and floors stain. This hospital was never like this.
The medical records Lady Valerie is plain rude,along with her friends fron the front desk. Apparently,if a process server is not a “regular”,he or she has to wait for security guard to escort us to drop off a subpoena for medical records ā¦
What a wonderful hospital!! Good Samaritan exceeded all of my expectations. This is a very professional, caring and clean hospital. I am truly appreciative to the ER staff also nurses and doctors. Everyone has been patient also knowledgeable. Best hospital in all West Palm Beach!!ā„
It is impossible to get someone to connect you with the right extension to make an appt. I’ve been trying for 45 min,
they keep sending me to the wrong extension and same with the depts, they don’t ā¦
This was – by far – the worst hospital experience I have ever had. The doctors were horrible and misdiagnosed me several times in one week. They told me I had serious issues like cancer and lung disease, before saying no I don’t. I tried ā¦
I just had one of the worst experiences at Good Samaritan Hospital on Palm Beach Lakes with the visitors receptionist. My wife is a patient at this hospital struggling for survival with a cancer diagnosis. She had received approval from her ā¦
I was just there at the ER around 11:15am the nurse practitioner who saw me too had an attitude..I have pneumonia and it’s getting worse and she didn’t seem to ca re she seemed mad that I was there so we left this woman deserves to be ā¦
One of the worst ER experiences Iāve ever had. 5+ hour wait for a patient who can barely stand or sit due to pain is absolutely unacceptable. No follow up or update from any nurses or staff and the rudeness of the staff is astonishing. Itās ā¦
From the moment I hit the ER, the professionalism, compassion and care was exceptional. RN’s Conor and Chelsea took great care of me in the ER. Up on 3 south, RN’s Michael and Kathryn took exceptional care of me as well. Given the ā¦
Excellent surgical experience here at Good Samaritan! The hospital staff was the absolute friendliest I have ever encountered, and I have had my share of hospital stays. Dr Parra DaVila and his team were all tremendously professional, and ā¦
We just had our baby here and the experience exceeded our expectations. All nurses were absolutely great, specially Crystal and Nilda. Crystal is so kind, professional, and supportive, sheās definitely an exceptional nurse!! From the lab lady to the anesthesiologist, everyone is absolutely amazing and friendly. Thank you!!
I have to thank the nurses in the ICU. The care they have been giving my father is outstanding. I have the utmost confidence in this staff. They have kept our family informed and are very professional. Thank you so much for what youāre doing for my dad and the work you do every day!
I took my wife to the hospital in hopes of finding out why she has been extremely light headed and had very weak muscles for the last 2 weeks. After getting checked in we were taken to the back where her vitals were taken and she was seen ā¦
If I could no stars I would.This hospital is the worst. I’ve spent the night there and did not get my usual medicine. I was starting to feel a seizure and could not wait any longer. Also when i called the nurse and tell her about the ā¦
I just left room 294 today. I was there for 5 days and had the most amazing stay. Nurses and staff were amazing and so attentive. Rooms were clean food was good.
Probably the worst care Iāve ever received being in a hospital. I am a stage 4 cancer patient and would think I would be treated with a little bit more care. Iāve been spoke. Too rudely by many of the nurses. I canāt take CC this place anymore. Plan to leant and go to a much healthier environment.
Wow!!!! Iām blown away by the services we received at Good Sam! Our baby was born this past Tues and we had the most remarkable and personable service in the labor and delivery unit! I could not have been in better hands. Special ā¦
Worst experience and customer service. Went in for cervical and lumbar injury due to car accident 6 hours plus waiting I was finally released. Being a nurse myself I do understand health care industry, and customer service is important and ā¦
I have the best experience at the Victor Farris Hospital at their outpatient surgery. The whole experience from their receptionist, the Nurses, Anesthesiologist and Dr. Elena Rehl. The whole team worked simultaneously without missing a beat.
Amazing staff, everyone is very friendly and kind, spent the night following aunt’s surgery and could not ask for any better. The place is very clean and everything seems new. And Dr. Leary attends patients right next day early in the morning. Thank you!!!
I just watched a video of a woman that had just given birth here and she refused extra things they wanted to do to her baby that she didn’t feel comfortable with. They called the cops on her (fear mongering). All she wanted to do was go ā¦
My grandmother was in the hospital for about a month and her physical therapist Janet Co was exceptional she really took good care of my grandma. She felt like she was part of the family, I would definitely recommend her for your PT care.
This is a place you Donāt want to go if you are going to impatient
From
Surgeryā¦. The Sicu and or teams were fantastic, but once you get ā¦
last Monday I had spinal surgery at your facility by Dr. Grable and his dad what an amazing experience. No one likes to do surgery and I was extraordinarily nervous but it what it turned out to be a successful surgery. I feel blessed to ā¦
My father had a half foot amputation and while the physicians were very good the nursing staff is hit or miss. My father was there for 3 weeks and no one besides family changed the bedding or washed my father up. Personal hygiene of the ā¦
We had such an incredible experience welcoming our first child here. Everything from triage to the nursing team to the nicu to the meal and cleaning crew, was filled and handled with compassion, care and professionalism. Huge thank you to ā¦
Let me start by saying that the care was amazing!
Sadly my 1 star (since I can’t give a zero star) is for the process getting to the room. ā¦
Dear Doctor Roche, my full knee replacement turned out beautifully. Dr Johnson, I never felt a thing, it was wonderful. Nayka, Maddie, Daphne, Kim (ot), Selena, Tracy, and the other incredible staff that nurtured and helped me were all amazing. Good Samaritan is a fantastic hospital, I would recommend it to anyone!
This was the worst experience Iāve ever had in my 29 years of life!! My two children and I were terribly sick with influenza A. The chances of getting actual care was slim to none. The process was exhausting and very frustrating! I was told ā¦
Had a knee replacement by Dr Wang. Honestly everything was better than expected. Stayed overnight. Transition was smooth. Everyone seemed to be well informed. Helpful. Patient. Friendly and competent most importantly. Corporate culture ā¦
Good Samaritan is the best hospital. Clean, professional, friendly, attentive, I can for gallbladder surgery, didn’t have to wait long to go to pre op. Was informed by the medical team what the procedure involved and was cared for from the time I arrived. Highly recommend for medical needs and professional care!
My father spent the last seven days of his life at this facility and every staff member was as professional and compassionate as one would hope. I have been in healthcare myself for 32 years and have known many incredible doctors, nurses, ā¦
BEST HOSPITAL I’ve ever experienced in my life! I’ve had many MANY surgeries (I ride race horses) at many different facilities, and no hospital has even come close to the cleanliness, superior equipment (new beds/new tvs/new monitoring ā¦
My wife was admitted to the ER and to be honest the medical personnel were very professional and willing to assist my wife at all times. The reason Iām leaving a 1 star reviews is because the admin personnel never responded to a claim filed ā¦
I had back surgery at Good Sam hospital 2 weeks ago & canāt thank everyone there enough for the great care. From Trish & Ian who call you the week before & take you through the whole process & what to expect to the nurses & assistants who ā¦
My surgeon, Dr. Higgins performed a bilateral hernia repair on July 27th. Not only did the surgeon do an outstanding job but the staff caring for me was nothing less than EXCELLENT. From the beginning of my experience at registration, until ā¦
I went to pickup a patient on room 416. This patient was need help more than 6 people’s come quickly for help. I can’t believe how fast they are, even they have an pregnant nurse. 6 o’clock staff was great š š š ā¦