Greater Rochester Orthopaedics is an alliance of board-certified orthopaedic surgeons providing general and specialty care from two modern locations in Penfield and Irondequoit. Greater Rochester Orthopaedics provides quality comprehensive orthopedic care and has set the standard for orthopedic excellence in the Greater Rochester area. Whether it is the treatment of immediate, chronic, pediatric or work-related injuries, we strive to provide optimal health care until our patients complete their journey back to good health.
| Friday | 8:30AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8:30AM to 5PM |
| Tuesday | 8:30AM to 5PM |
| Wednesday | 8:30AM to 5PM |
| Thursday | 8:30AM to 5PM |
30 Hagen Dr Ste 220, Rochester, NY 14625
The staff
Unable to get through the call tree for information. To bad as the care was satisfactory.
very Rude staff especially if English is not your first language. Needs cultural awareness training ,horrible experience.
Waited over an hour for a 10:15 am appointment….. the worst experience ever and will not be back to GRO at 30 Hagen Dr.
GRO has singlehandedly managed to hire some of the worst, rudest & poorly trained receptionists in the industry. …
Dr.Olsen is great and the staff as well. They are working to get me back on the field healthy as soon as possible. Their attention to detail is great and they actually care which is important. I would highly recommend them.
I had an appointment that I missed , due to me forgetting . Not because I didnt want to come . When I called to reschedule my appointment I was put on hold and then told the supervisor wouldn’t let me reschedule. Not even taking in to …
Waited in pain an extra day to come to this facility because website boasts:
“Wait minutes, not hours for care. …
On the advice of a friend who is a PA, I called the day before and set up an appointment for some foot pain which I had dropped a rock on. I arrived early, they completed COVID19 testing, I did paperwork, put in a room, taken to Xray and …
Again I am extremely impressed with the staff nurses radiologists and doctors at GRO at Hagen Drive. Everyone I met with was courteous and friendly not to mention highly skilled and professional. Today I had my 1 year assessment of my left …
Dr Joshua Olsen is an amazing doctor and his staff is as well! He really takes the time with his patients so you fully understand everything with compassion! You will not be disappointed having him and his staff care for you! Praise God he led me to his office! And I am very hard to please . Lol
Tom Frosini is our Earthly Angel. My husband has been having pain in left leg. He had a physical with Dr Howard who said he could not find any problems. He has also seen a Neurologist who could not find anything. My husband then felt a pull …
I saw a PA two days after I broke my ankle. I limped into the office. They would not accept my x-rays from urgent care and took new ones. I limped all the way down the hall and back. The PA looked at the x-rays and confirmed my ankle break …