Just drove over an hour for my appointment that has been scheduled for weeks only to be told that no one can see me. No one called me to even let me know. This is ridiculous.
The doctors and nurses there are very friendly and want help you of your problem. It does take some time when visiting the doctors but only because they are all working hard to get everyone in and to help them from what I’ll them.
Customer service is openly hostile to patients. I really do not understand how people can treat others like this and still consider themselves good people. …
We went there looking for a primary care physician. Apparently they don’t offer that service. We went to few different counters and spend 15 min just to figure out they don;t offer that service. Horrible customer service! I don’t want to visit such place for our treatments.
Calling for anything is a joke. It’s better to go in person and even then you will go counter to counter until you happen upon the right person. Anything to do with billing is horrible. I’ve been trying to get a bill from a visit two months ago. I would avoid the Farmerville Location.
Went inside filled out the first form that asked if I had been there before. I had, I wrote down that I had thrown up blood the day before. The receptionist called me up and asked me to fill out the rest of the paperwork. After I finished …
Everyone I’ve spoken to in customer service has not been friendly or helpful; on the contrary, they don’t seem to want to help you at all. It’s really put a damper on my experience at Green Clinic, which is sad because all the doctors I’ve interacted with have been great.
The receptionist named autumn was quite rude and actually bullied people. She even laughed at those dealing with traumatic experiences. She needs some training
Not at all helpfull! I called as a new patient trying to make an appointment and I got transfered 3 times to different sections because I was new and the third time brought me to an automated message which insturcted me to press 2 for …
I went to the Green clinic and got a test done about 2.5 weeks ago. They have not called me to give me the results. I have called them several times in the past week to find out what the results of the test were. They refuse to call me back …
Dr. Ballard and his staff at the orthopedic clinic are wonderful. The lab staff in the green clinic lab did a great job also. I will certainly be traveling to ruston to get my other carpal tunnel surgery done by Dr. Ballard.
From surgery, physical therapy, MRI, and CT scans I’ve highly enjoyed all of the helpful doctors at the Green Clinic, mainly Dr. Blair and Dr. Sanders. They’ve helped me out in 2 serious situations and never stop until I’m feeling my best! …
Billing department is a absolute joke. Been trying to call and talk to a human being for over 2 months. I’ve called at every point during the day and they conveniently “assisting other patients”. I’m so glad that I’m leaving this place and going to Shreveport because the are much more organized than this mess.
My once good opinion of Green Clinic is beyond gone. This is one of the most inapt places I have ever been to. The technicians are great, the nurses okay but the doctors are horrible. Horrible bedside manner. Poor quality of care and follow …
Love their “doc on call” service for my son.
Love the doctors we have and the nurses r patient and super sweet. Even the ladies in the lab are nice and gentle. …
I got there 40 minutes early to my 2’o clock appointment but didn’t get seen until 2:30, which is a good wait compared to other clinics. The nurses were sweet and polite, my doctor was also polite. The phlebotomist did a great job with the blood drawing! A good experience.
DO NOT use this clinic! They did a procedure on my son AFTER I disclosed to them that he was suffering from a mental break down. I told them he was incapable of making such a decision due to his mental state. They had no compassion at all …
Never been here and never will. They went to a local establishment and spent over 4 hours there. Had a couple hundred dollar bill and only tipped the server $1.41. That’s just insulting. If that’s the type of people they employ, I will …
I love the doctor I have there (Dr. Stucki) but the current nursing staff he has is a joke. Cannot get anyone to call you back, and when you are eventually called back you are treated rudely and hung up on. A nurse even lied to me twice …
Friendly service at reception. Nurse was professional. Dr. Metoyer really listen to the problem, gave suggestions to help & ordered test. Very friendly.
One star, but only for that one horrible woman that answers the phone. Not helpful at all, very rude, and immediately makes you feel like you’re bothering HER for calling up there.
Going to physical therapy there. Nice clean place and the employees are very friendly. Physical therapy is nice too because they have some very pretty women that work there. ; )
Very dirty and people r so rude. They never get my insurance correct for 4 tears now and they open new accounts everytime I would c the dr which is bad and poorly ran by unskilled people that don’t care. I even told the girl in admin I would take them to court over the drama bill and she didn’t care at all
I just started using green clinic pharmacy a month ago. Wish I had started sooner. The staff is prompt, super nice, helpful and knowledgeable. Ten out of ten recommend!
Very very disappointed i waited 1 hr 45 mins to see the doc I don’t have time to wait this long I took off work a half a day to get this taken care of i realize the doc or other people may have an emergency but let me know whats goin on …
On their page: From Green Clinic
“For nearly 70 years, Green Clinic has cared for families in our community. Today, our goal is to make our commitment even stronger and focus on giving our …
This place is great as far as a one stop spot for medical needs. Lab on-site is fast and the doctors and NPs share their information to all the specialists you see there. Makes for a cohesive plan of care . My wife and I both see multiple specialists there.
Love our pediatrician. Most of the staff are very helpful and friendly. Wish the parking was easier. The lot is always full so finding a spot can be difficult. Wait times are very long at times.
My NP (who was fantastic) is leaving so I have to find another one and I’m not liking the one that was recommended from hearing about other people’s experiences. I know that one person I know ended up in the hospital because she wouldn’t …
First of all, I have been there, a few times, with my wife! The men’s bathroom, near the, front, door has, only, one urinal and one toilet! I, always, have to wait to use it! …
Have gone here all my life. Good people.
Don’t answer the phone
Great prenatal/gynecologist and pediatric doctors
Trying to get someone on the phone to talk to you about a bill is a joke.
Liat too long .
excellent-Dr Ed Mariano and Dr. Ehrlich are two of the best physicians I have known.
A long wait but hey, it’s a doctor’s office and doctors always make you wait.
The staff and Doctors are great,,don’t have to wait long
Great customer service! Absolutely no wait once you’re scheduled!
Quoted from their website:
“to provide sophisticated care that is always convenient and always accessible” …
Wife had a routine procedure
They were more concerned with pushing their personal ethics instead of listening to and helping a patient.
Excellent Dr.s an Staff
Love all my doctors and that they work with you on billing! Couldn’t afford Obamacare so I’m self pay; they understand and help you!!
Just drove over an hour for my appointment that has been scheduled for weeks only to be told that no one can see me. No one called me to even let me know. This is ridiculous.
Good medical care for my family…
I wasn’t seeing a dr. Was with someone else
The doctors and nurses there are very friendly and want help you of your problem. It does take some time when visiting the doctors but only because they are all working hard to get everyone in and to help them from what I’ll them.
Customer service is openly hostile to patients. I really do not understand how people can treat others like this and still consider themselves good people. …
We went there looking for a primary care physician. Apparently they don’t offer that service. We went to few different counters and spend 15 min just to figure out they don;t offer that service. Horrible customer service! I don’t want to visit such place for our treatments.
They have good sales, clean bathrooms 🚻 …
Dr. Are very nice and very clean
Dr Balard is the worst orthopedic in the world. He was so rude to me bc I missed one appointment. He cuzed me out and told me not to come back.
July 2021 – Mom had foot surgery. Dr. Nolan was professional and efficient. Good bedside manner.
Calling for anything is a joke. It’s better to go in person and even then you will go counter to counter until you happen upon the right person. Anything to do with billing is horrible. I’ve been trying to get a bill from a visit two months ago. I would avoid the Farmerville Location.
Went inside filled out the first form that asked if I had been there before. I had, I wrote down that I had thrown up blood the day before. The receptionist called me up and asked me to fill out the rest of the paperwork. After I finished …
All 4 of my Drs in the same place
Everyone I’ve spoken to in customer service has not been friendly or helpful; on the contrary, they don’t seem to want to help you at all. It’s really put a damper on my experience at Green Clinic, which is sad because all the doctors I’ve interacted with have been great.
This Doctor is amazing He really does all he can do to help his patients. I love his staff. They are so kind to me each time I go.
My Therapy session is always a pleasant one.
The receptionist named autumn was quite rude and actually bullied people. She even laughed at those dealing with traumatic experiences. She needs some training
Not at all helpfull! I called as a new patient trying to make an appointment and I got transfered 3 times to different sections because I was new and the third time brought me to an automated message which insturcted me to press 2 for …
I went to the Green clinic and got a test done about 2.5 weeks ago. They have not called me to give me the results. I have called them several times in the past week to find out what the results of the test were. They refuse to call me back …
Dr. Ballard and his staff at the orthopedic clinic are wonderful. The lab staff in the green clinic lab did a great job also. I will certainly be traveling to ruston to get my other carpal tunnel surgery done by Dr. Ballard.
From surgery, physical therapy, MRI, and CT scans I’ve highly enjoyed all of the helpful doctors at the Green Clinic, mainly Dr. Blair and Dr. Sanders. They’ve helped me out in 2 serious situations and never stop until I’m feeling my best! …
-Poor communication
-unclear instructions
-rude employees …
Billing department is a absolute joke. Been trying to call and talk to a human being for over 2 months. I’ve called at every point during the day and they conveniently “assisting other patients”. I’m so glad that I’m leaving this place and going to Shreveport because the are much more organized than this mess.
My once good opinion of Green Clinic is beyond gone. This is one of the most inapt places I have ever been to. The technicians are great, the nurses okay but the doctors are horrible. Horrible bedside manner. Poor quality of care and follow …
Tried to get an appointment here, the people who are answering the phones are very rude and are not helpful.
Love their “doc on call” service for my son.
Love the doctors we have and the nurses r patient and super sweet. Even the ladies in the lab are nice and gentle. …
I got there 40 minutes early to my 2’o clock appointment but didn’t get seen until 2:30, which is a good wait compared to other clinics. The nurses were sweet and polite, my doctor was also polite. The phlebotomist did a great job with the blood drawing! A good experience.
DO NOT use this clinic! They did a procedure on my son AFTER I disclosed to them that he was suffering from a mental break down. I told them he was incapable of making such a decision due to his mental state. They had no compassion at all …
Dermatology is a fine clinic with good doctors who actually TALK to you!
Never been here and never will. They went to a local establishment and spent over 4 hours there. Had a couple hundred dollar bill and only tipped the server $1.41. That’s just insulting. If that’s the type of people they employ, I will …
The staff was friendly. I was in and out. On time no delays
I love the doctor I have there (Dr. Stucki) but the current nursing staff he has is a joke. Cannot get anyone to call you back, and when you are eventually called back you are treated rudely and hung up on. A nurse even lied to me twice …
My Cardiologist, George Smith, is one of the BEST! VERY KNOWLEDGEABLE. DIAGNOSED MY HEART PROBLEM EXACTLY
Friendly service at reception. Nurse was professional. Dr. Metoyer really listen to the problem, gave suggestions to help & ordered test. Very friendly.
Everyone was so nice and professional. I was out of there with a broken wrist in an hour and a half. Love this place.
Louisiana doctors are great but it’s few and far between. The majority found, however, were at the Green Clinic!
The 4 receptionists I encountered acted like they would rather be elsewhere. This is the rule & not the exception.
One star, but only for that one horrible woman that answers the phone. Not helpful at all, very rude, and immediately makes you feel like you’re bothering HER for calling up there.
Going to physical therapy there. Nice clean place and the employees are very friendly. Physical therapy is nice too because they have some very pretty women that work there. ; )
✋🤚 For Dr. Robin Hart Smith !! Word’s can’t describe how happy I am to have her as my doctor. She is AMAZING!! …
Very dirty and people r so rude. They never get my insurance correct for 4 tears now and they open new accounts everytime I would c the dr which is bad and poorly ran by unskilled people that don’t care. I even told the girl in admin I would take them to court over the drama bill and she didn’t care at all
I just started using green clinic pharmacy a month ago. Wish I had started sooner. The staff is prompt, super nice, helpful and knowledgeable. Ten out of ten recommend!
Very very disappointed i waited 1 hr 45 mins to see the doc I don’t have time to wait this long I took off work a half a day to get this taken care of i realize the doc or other people may have an emergency but let me know whats goin on …
On their page: From Green Clinic
“For nearly 70 years, Green Clinic has cared for families in our community. Today, our goal is to make our commitment even stronger and focus on giving our …
This place is great as far as a one stop spot for medical needs. Lab on-site is fast and the doctors and NPs share their information to all the specialists you see there. Makes for a cohesive plan of care . My wife and I both see multiple specialists there.
Love our pediatrician. Most of the staff are very helpful and friendly. Wish the parking was easier. The lot is always full so finding a spot can be difficult. Wait times are very long at times.
My NP (who was fantastic) is leaving so I have to find another one and I’m not liking the one that was recommended from hearing about other people’s experiences. I know that one person I know ended up in the hospital because she wouldn’t …
First of all, I have been there, a few times, with my wife! The men’s bathroom, near the, front, door has, only, one urinal and one toilet! I, always, have to wait to use it! …