The workers work really hard to fixs a leak in front my house and made it look good afterwards even if it was after hours
I wish could buy them all a beer
Job well done
Member of management very aggressive, negative, and critical during interviewing process. After speaking with them I realized this would never be a place that I would ever want to work. Was not impressed at all with the way the company was represented.
Always been more than helpful. On one occasion my husband and I both paid the water bill and they caught and issued us a refund immediately before we even knew about it. Very honest company.
Lady answering phone hung up on me when I questioned her about why their charge to turn on the water was so expensive. She was very rude. I may have my attorney contact her the next time. Very rude. Why is she not fired. Must be a monopoly.
We lived in Southbank for 28 years and NEVER had a quadruple jump in water usage in one month until GV put in new meters. Not even a little jump.
When we called, the person said we had a leak. …
Without a doubt, GVSUD is the very WORST utility company I have ever encountered. How is it possible in the 21st century that we do NOT have the ability to access our full account online to view our current bill or track our usage rates in …
Always polite and helpful. My bill is usually between $38 and $45 a month. However, that’s only two people, no pool, and no sprinkler system. We have been hand watering (not excessively) to keep everything green. After reading about people on Schertz and Cibolo water and their bills (ridiculous) I’m thankful to be on Green Valley.
Thank You Green Valley SUD for being so incredible during this crisis. I know your staff has been working tirelessly to serve our community even as they personally battled the crisis in their own homes. You have a team of heros working at …
Not Happy. I over paid by bill back in November and December because i received a notice that my water was going to be cut off if the balance wasn’t paid by the 20th. I have an automatic payment sent to reach their office by the 15th of …
Been a customer for 10 years. Added a new meter for mom dads new manufactured house on my property. $5025 plus 3% ($167) for credit card to install a meter in an already plummed and capped location. Also needed 20 pages of paperwork …
This company is unfortunately operating in the stone age. They are slow and very often rude and unhelpful. They need your first born son and a blood test to even start services, you always have to physically go in to their office to …
I asked Brian Krueger today for information on the new meter that shows our water usage jumping from 10,000 to 50,000 gallons in one month. I explained our average bills for the last 28 years. He finally admitted that he couldn’t explain …
Worst customer service I have ever experienced ANYWHERE. Now there is a water main out that is being repaired and no heads up at all. After dealing with them several times with problems, once on their end but did I ever get an “oh, …
I’m happy to report that I have had a very pleasant experience with them. I do agree that their account management and provisioning processes could use modernization. The customer service I experienced was very contradictory to past …
This would be zero stars if I was allowed to make it so.
My husband and I called in inquiring why our water bill was so high. The call starts off pleasant enough as they check over our bill bit then it starts to …
Pretty sure this company screws you every chance they get. We have had 3 water leaks at our house, which made our bill triple in that time period. They were no help, wont even consider giving us some type of reduction on the bill. Worst …
These people use their monopoly on a service necessary for life to lord over Marion.
These C*nts at the front office absolute power hungry pigs. Especially the …
As a rate payer, I’ve had a great experience. There is always room for growth in and organization, but the water quality is great and comes at a fair rate considering the tough challenges GVSUD faces with supplying water to a quickly …
Place sucks.
I know everyone there.
Good luck getting anyone on the phone.
They must hire the most unfriendly women to work in office.
Worst company ever. Actually rating is 0 stars.
Zero customer service in billing dept. they treat you as if you are a criminal.
They don’t treat their customers with respect And don’t tell them the necessary details they need. They give you the run-around.
Every time I go to office, they are very nice. Keep up the good work.
Unfrendly office staff to put it nicely. The posts ive seen are pretty on point with my experience
The workers work really hard to fixs a leak in front my house and made it look good afterwards even if it was after hours
I wish could buy them all a beer
Job well done
Most of the staff needs to be replaced. Not sure why those women Are so angry but if You don’t like your job just quit.
Member of management very aggressive, negative, and critical during interviewing process. After speaking with them I realized this would never be a place that I would ever want to work. Was not impressed at all with the way the company was represented.
Crooks. Don’t plan on getting any of your deposit back.
Always been more than helpful. On one occasion my husband and I both paid the water bill and they caught and issued us a refund immediately before we even knew about it. Very honest company.
Lady answering phone hung up on me when I questioned her about why their charge to turn on the water was so expensive. She was very rude. I may have my attorney contact her the next time. Very rude. Why is she not fired. Must be a monopoly.
We lived in Southbank for 28 years and NEVER had a quadruple jump in water usage in one month until GV put in new meters. Not even a little jump.
When we called, the person said we had a leak. …
Without a doubt, GVSUD is the very WORST utility company I have ever encountered. How is it possible in the 21st century that we do NOT have the ability to access our full account online to view our current bill or track our usage rates in …
Always polite and helpful. My bill is usually between $38 and $45 a month. However, that’s only two people, no pool, and no sprinkler system. We have been hand watering (not excessively) to keep everything green. After reading about people on Schertz and Cibolo water and their bills (ridiculous) I’m thankful to be on Green Valley.
Thank You Green Valley SUD for being so incredible during this crisis. I know your staff has been working tirelessly to serve our community even as they personally battled the crisis in their own homes. You have a team of heros working at …
Not Happy. I over paid by bill back in November and December because i received a notice that my water was going to be cut off if the balance wasn’t paid by the 20th. I have an automatic payment sent to reach their office by the 15th of …
Been a customer for 10 years. Added a new meter for mom dads new manufactured house on my property. $5025 plus 3% ($167) for credit card to install a meter in an already plummed and capped location. Also needed 20 pages of paperwork …
This company is unfortunately operating in the stone age. They are slow and very often rude and unhelpful. They need your first born son and a blood test to even start services, you always have to physically go in to their office to …
I asked Brian Krueger today for information on the new meter that shows our water usage jumping from 10,000 to 50,000 gallons in one month. I explained our average bills for the last 28 years. He finally admitted that he couldn’t explain …
Worst customer service I have ever experienced ANYWHERE. Now there is a water main out that is being repaired and no heads up at all. After dealing with them several times with problems, once on their end but did I ever get an “oh, …
I’m happy to report that I have had a very pleasant experience with them. I do agree that their account management and provisioning processes could use modernization. The customer service I experienced was very contradictory to past …
This would be zero stars if I was allowed to make it so.
My husband and I called in inquiring why our water bill was so high. The call starts off pleasant enough as they check over our bill bit then it starts to …
Pretty sure this company screws you every chance they get. We have had 3 water leaks at our house, which made our bill triple in that time period. They were no help, wont even consider giving us some type of reduction on the bill. Worst …
These people use their monopoly on a service necessary for life to lord over Marion.
These C*nts at the front office absolute power hungry pigs. Especially the …
As a rate payer, I’ve had a great experience. There is always room for growth in and organization, but the water quality is great and comes at a fair rate considering the tough challenges GVSUD faces with supplying water to a quickly …