I signed in when I arrived at my scheduled appointment. The staff had me fill out paper work. And then I proceeded to sit for 45 min! And when asked how long til they were taking me I was given the reply “I didn’t know you had an …
Everyone at the office is so kind and helpful. Dr. Phram and her assistants tell you beforehand what they are going to do. They are very mindful of any discomfort. In addition they worked hard to make sure that my two new front teeth …
Bad experience !!!!!. I went to my children appointment at 11:27am the appointment was at 11:30 the front desk lady told me your appointment was at 11AM and my paper said at 11:30 am how they made changes without ask me . Unbelievable.!!! …
The front desk staff were completely unprofessional! We arrived early for our appointment and didn’t get called back until hours later. They claimed they couldn’t get through to our insurance company but when I called to verify, I was put …
I will not be returning here. Not only do you not get greeted when you walk in the door.You wait for a long time before anyone even says anything to you. The receptionist upfront were rude & demeaning to multiple visitors. Including side …
My daughter has autism they handled her with care and were very helpful. They are kind she actually says the dentist made her really happy. I definitely recommend.
When I first got there I was a little unsure about this place because of the reviews but for being a working mom it was the only place I could get an appt for my kids without a wait I was told by Apopka to email them at 1st saying it was …
The Covid 19 protections were in place and the reception desk was very helpful. After check-in; for social distancing they took my cell number and I waited in my car until they were ready for me to meet the oral surgeon. …
No issues with the x-rays or cleaning but my issue is with how inefficient their processes are. It should not take 3 hours to get x-rays and cleaning! This is the first dentist I have ever been to where they take x-rays. Then dentist comes …
Worst chain ever. It took me over one week to schedule an appointment for my daughter to see a specialist. No one ever answered the phone and I kept on getting the run around as Dr.Baker scheduling team was always out of the office. I am …
I went to Greenberg Dental & Orthodontics as a second opinion for my TMJ issue. The second I walked in through their doors, their staff was so attentive and welcoming. I didn’t have to wait long for anything. Dr. Andrews has been so …
The receptionist are always gossip. I always have to wait for them to finish their own conversation about nails, and how they need to buy two new dresses and stuff for their kids so they can assist me. When they finally are ready for me, …
Let me say this not everyone here is like this there are some good dental assistance and physicians. With that being said the service my daughter received today was by far the worst her dental assistant had not numbed her before the dr …
This office is operated like a factory. Over crowded , long wait times. Rushed, busy and rude staff. Unfortunately this is what subpar/government funded dental insurance gets you. If this is what kids Medicaid has to offer its worth removing your child and adding them to your employer insurance plan. Never returning.
I went for an emergency my molar broke and I was treated by Dr. Pham and her assistant Lily they were great. I do admit I sent at 7:00am and left almost 2:00pm. Also had the chance to be treated by Dr.Collier. Was treated nice and …
I want to know that all employees, especially those working near my face, have been vaccinated against Covid before I feel comfortable resuming cleanings and treatments. In addition I will be vaccinated prior to returning as well. I will …
The office was very crowded and not practicing COVID preventions. When checking in they asked me to write my social security number on a post it note for my insurance instead of on an actual form and when told no and asked for a form they …
The staff, hygienists. x-ray techs, and the dentist we’re all reassuring, calming. My special needs 11-year-old daughter was having an anxiety attack as we entered the exam room, but after the X-rays were taken she was considerably more …
Love the staff, clean, social distancing for COVID. Answered My questions, they scheduled an appointment in the afternoon at 2pm which is what they had available. Since I work afternoons they recommended to just come in the morning on the same day. I did just that which was perfect for in & Out.
Not the experience I was expecting. While waiting to for the dentist to arrive, there was a conversation happening outside the room that was totally unprofessional. There was an employee talking bad about other employees and threatening to …
My son was super nervous and staff was on point!! Drs were nice and explained very thoroughly, his medical assistant was very friendly as well and Rosie the hygienist is absolutely amazing!! She made him feel at ease…thanks for making today a great day!!
I’ve been a patient at Greenberg Dental for over a decade, and they get the job done. It’s a large practice, so it takes forever to get a hold of anyone, appointments are usually not available for months, and the wait time in the office is …
I was at Greenberg to get a tooth extracted. The oral surgeon and his nurse were great. A lot of anxiety before hand, but the surgeon was great. However, I waited for over an hour before being called back. The office staff waited until I was there to pull records and verify my insurance.
The staff is wonderful and Dr. Collier is an excellent dentist. I was a walk in patient today and was able to wait in my car until they called me, which was a surprisingly short wait. Everyone was professional and the office was very clean.
Everyone at Greenberg dental and orthodontics was very nice courteous friendly.I had a little wait but because I was a walking client. I was treated Without respect. It took no time extract my tooth.again everyone was friendly and courteous and I would recommend everyone to go there.
The staff was friendly and helpful. Dr. Lawson was very personable and competent and compassionate. This was the best experience I’ve ever had getting a procedure done in a dental office !
This place was horrible! If I could give 0 stars I would! I explained our situation with
My husbands teeth and money situation but had insurance they said they can help …
I am a patient here and have been for 2 yrs. My chief complaint is the nasty , unprofessional, rude and disrespectful orthodontic receptionist Suhailey (sp?). I really try to people people w/ respect. However, this appt. setter was …
I had spoken to a super nice lady to make my appointment, her name is Elaine. I was hoping to see her when I arrived to the Altamonte Springs office. However, I was told she worked at a different office. Because she was so sweet, I took …
Generally, I won’t give a negative review, but I have had so many bad experiences with this dental office that I feel it’s warranted. At first, I let it go with the thought that maybe someone was just having a bad day, which everyone is …
Staff is efficient and friendly. We visited today for the first time for my two teen boys. Initially, you go to waiting room to be called (or you can wait in your car if you prefer). X-rays and Dr. Examination are first. Dr. Pham was very …
The office is taking every measure to insure patients safety. Staff are Sanitizing everything and keep in accordance with the guidelines! This was my first visit during this pandemic and felt very safe!! The entire staff at Altamonte Springs are very professional and extremely Nice 😁 I recommend them for sure😁😷 …
Pleasant experience however check in staff did not appear knowledgeable…? Rose did a fantastic job! Checkout with Gigi was much better. There is still a problem with contacting office by phone-VERY frustrating!
The office in Altamonte Springs has mixed ratings. Dr. Collier and his Assistant are excellent! BUT… the office staff are horrible. The two at the front desk don’t seem to know anything and can’t answer a question or won’t take a second …
They are constantly reschedule appointments. I’ve been going there for 2 years and they have rescheduled 4 appointments for me total because they schedule you in the office and then the dentist ends up at a different location. I will not be …
I’ve gone to the altamonte springs location several times. This time has been quite different. I attempted submitting an appointment request a week before just walking in. I was never called about appointment options. In arriving as a walk …
I’ve called at minimum 20 times and have yet to receive a call back. Very, very unprofessional. I had work done in November on a crown tooth. Insurance covered half and I had to pay out of pocket for the rest. I received a bill now in …
Normally, I don’t review places but due to the COVID-19 pandemic I felt a review was necessary to hopefully help other parents from unknowingly putting their children and families at risk by going to this dentist office. …
Staff were extremely good at helping to calm my small children down about their procedures. Efficient and didn’t cause any undue pain with the work that needed to be done. I’d highly recommend them for anyone with young children.
Rosie, the hygienist, was excellent. She is careful, thorough in her cleaning, and offered good advice for preventing plaque buildup. Dr. Pham is also excellent.
It should be zero stars. While a few people on here had great experiences, I suggest believing the majority of the one star reviews. It is not an exaggeration in the least. The staff up front are completely unprofessional. The dentist that …
Amazing! This team of Professionals went above and beyond to help me! I am so pleased that what was supposed to be a negative experience, was a very positive one. When they extracted my molar, this Doctor was so gentle that I didn’t even …
The wait wasn’t long at all. My son and I had a same day appointment we waited maybe 20 minutes. He had a filling done by Dr Richard Collier but now he feels sensitivity to cold. We will be going back but I’m gonna choose another dentist. I like this office and the reception was ok. Dr Collier aides were very nice.
Had a tooth pulled out before was nervous to go through it again, but this time around coming to Greenberg was the best choice i could of made .Very quick and precise. Made me feel comfortable and i finally got some understanding on how to go about the process . Thanks once again!
Bad experience everytime. It’s always a busy Place and waiting time is 2 hours everytime we have an appointment let’s say 8, they will call you at 9, then if there is an exam & cleaning they will make you wait another hour outside instead …
The hygienist was good. The dentist not so much. Also I requested to have the x-rays through email and I am still waiting, evrytime I call nobody answer and you need to leave a voice message.. ridiculous
Clean, busy, no personalization, a lot of Spanish speaking. I felt very out of place like they didn’t care if I was there or not. it was like hearding cows.
First time here, appointment flew by, smooth, easy and staff was friendly. Second time here, I am sitting waiting for over 2 hours and watching the waiting room empty out and new patients come in, twice. I point out that they are skipping …
UPDATE::
I LOVE MY DENTIST!!! I love Dr. Pham. She explains why and how she is going to do everything she needs to do. She listens to concerns, and she really cares. Her …
Made a first time appointment. Turned out I needed to change the appointment due to my job. I called about ten times over a period of two days and not once did anyone answer . I even tried different prompts to see if that made a difference, …
They were wonderful. I walked in as a new patient with a broken tooth that was very painful. They took me right away. Dr. Collier was wonderful . I recommend them ,office staff was great friendly and willing to help me. I was from out of town and was treated like a long time patient. Thank you
Been going to Greenberg for over 3 years. Always caring and attentive to my issues. Dr Pham and Dr Santana always give me my options and which priorities the recommend. The entire team at Greenberg is there for you from calling to remind …
Be prepared to wait an entire hour after your appointment time in the lobby. And another hour in the back room. We’ve been here multiple times and there’s always a long wait. I think they book too many people and they run around trying to …
Hour long waits in a noisy waiting room with no available chairs (they only have 10 chairs, for approx 30 people that were waiting). So you’re standing for an hour, and no Wi-Fi, and also no cell signal! No really. Add in the rude front …
Each time I go to this office, I feel like they want me to made additional dental procedures that are not really necessary in the current moment. My example would be asking for me to get 3 cleanings a year. They lady who cleaned my teeth said my teeth did not require 3 visits.
My daughter has been going there for years. Just finished with braces, and now she feels like her wisdom teeth might be coming in. I called to make an appointment, no problem. The day of the appointment, they called me to let me know that …
After reading the reviews I was very apprehensive. However I had a very pleasant experience at this office. I walked in this morning w/o an appointment and was greeted with a smile and waited on in a timely manner. The dental assistant was …
Horrible, Horrible Horrible! Don’t waste your time with this office. Had a 4pm appointment and was still waiting to be seen an hour later. When I went to ask the ladies at the front desk were very unhelpful to say the least. They seemed …
I have had 3 crowns put on . My dentist and the assistants are very professional and they do good work.
My only complaint is your billing office. I have been trying for 8 months to resolve an issue and no one calls me back. Ridiculous!
Waited a month for an appointment with oral surgeon. Came in and sat down. Called to desk immediately to be asked if I had a referral. I’ve seen oral surgeon in the past but not in last year. Still need a referral. …
Arrived at 9:45 for a 10 appointment was not seen till 10:40. Once seen by a dental hygienist had x- ray done and reviewed by hygienist who went on to tell me that the oral surgeon did not want to take my case. Never saw the oral surgeon …
They worked my daughter in without an appointment and they were amazing. They were patient and treated her so well. The dental assistant I dealt with was amazing with my daughter. The dentist was thorough and patient. I will travel the 24 miles to come here any time.
The staff there are mostly pretty cool and helpful. Their treatments and prescriptions do the job well. My issue with the place is that they have VERY SLOW SERVICE and it is hard to setup an appointment without something going on. If they …
I called in yesterday to make sure that they except my insurance and they allow walk-ins because they were fully packed and booked. Mind you I am in extremely bad pain and the girl on the phone tells me yes we accept your insurance be there …
Definitely the worst dental office. The actual dentist and assistants in the back were great. The problem is in the front. The women at the counter are absolutely disrespectful, rude, unhappy individuals. We walked out after an hour and …
Horrific and a complete waste of my time. Dr. Nguyen the “pediatric” dentist wanted to butcher my 6 year old son’s mouth and fill with metal due to a couple of cavities. She was very dismissive and it is true when people say you’re just a …
This is only my opinion, according with my experience with Greenberg Dental Altamonte.
The personnel are professionals , the quality of the work is really good. I use …
Well first of all they had my appointment wrong they scheduled me for an extraction when I was just getting a consultation had to wait one hour on a consultation after the consultation I found out they let me know that they do not do bone …
Heads up. I have been going two years, but my dentist changed. I was routed to one nearby my home. The dentist looked into my mouth and said, “root canal and crown” this is because my crown came off. When I came back to their root dentist, …
Both, Doctor Harrell and the assistant Cassie (not sure if spelling right) were absolutely amazing. We needed 3 teeth extracted and a crown for my 8 year old. Both were very caring, and gentle, and kept distracting my son thought the …
Only reason it doesn’t get more stars is because the the front desk people. All my insurance is active they take my insurance and yet they can’t verify anything. At a dentist office with a 3yr old and they just don’t know what to do. I …
Wasn’t able to get a root canal for a week and a half. During the waiting time, the pain has severely worsened. I’ve been calling the emergency number for 2 days with no call back. Called office. Never able to talk to anyone. Left several messages and still no call back Very unhappy and very unprofessional to treat patients this way.
I have been a patient at Greenberg in Altamonte for a while now and every visit is a good one. I especially appreciate the fact that my dental emergencies are handled with promptness and care. The staff is amazing and Dr. Collier is the best!
I’ve been going here for a few years, and I’m honestly done with Greenberg, but this review will be based off my experience there yesterday because it was the last straw. …
Terrible terrible terrible experience. It all started with not being able to get an appointment. I called at different times on different days only to get their voicemail. I kept trying though because my friend said that Dr Pharm was …
So far so good. Had my tooth # four removed and they placed a bone graft in. I ordered a temporary flipper as the tooth pulled was in my line of sight of my smile. This is optional and a personal decision. This was done by the Dental lab …
The dental assistant is awesome and the doctor was quick once he did see me. The wait was a little long even though I did have an appointment. The receptionist wasn’t rude, but she also wasn’t friendly. I think in a dental office where …
Once I got in to see the dentist, service was excellent. High kudos to Dr Collier and his staff. He resolved my dental emergency quickly and effectively.
The problem with Greenberg is their awful and incompetent answering system. …
Totally disorganized! We left after 3 hours and they still not had finished taking x-rays of my sons teeth which were already taken at a sister location. Apparently it was just easier for them to take new x-rays than have his sent over. …
Best Dentistry Ever!!! Dr. Barrett and Dr Pham works as a team. They care about their patients. They are honest and considered. No job is too big for them and their team! Go check them out!
The implant procedure went well, and the medical staff was delightful, and professional. I give them an A+, A+, A+.
But… when I called the day before, I was told the procedure would take an …
The only complaint I have about this place is the hassle to even make an appointment. Every time I call, lines are always busy for several days, and when they finally answer, they put me on hold for a loonngg time. They do take their time …
Dr. Greenberg was my dentist since my childhood.. I’ve been at his offices after his growth of expansions, and the office I was going to closed. Transferring to another office, change can be challenging. The reason I am giving a 5 is …
Appt was at 930am. Arrived exactly at 930 and at 1015am I asked them at the front desk how much longer it would be. I was told just a couple of mins they will call me back. 1030am came around and still wasn’t seen. Ended up leaving without my daughter being seen. Definitely won’t be going back.
My first visit at Maitland location, the front lady that works for oral surgeons is not polite or address you where is the waiting room to fill the papers, asked for med insurance not saying at lease please , don’t even looking to patient, …
It was an emergency visit. After filling out a barrage of personal information that was the same that I had there, zi was taking in quickly. Ms. Lily graciously assessed the situation and took x-rays. Then Dr. Q. Pham, proceed to solve the …
Had consultation appt made 4 wks ago this morning. I arrived ten min late, but they were busy already. Sat in lobby as the waiting room had few chairs, all 6′ apart. Lots of standees. After 40 min I checked with receptionist to make sure I …
First appointment went well, clean and large building. Staff where very friendly & nice. I did not wait long and my son was comfortable the whole time during the visit as well. The Dr …
Altamonte location
The wait time was horrible. Arrived on time and the young lady (oral surgery receptionist)at the front was very unfriendly. After waiting for 45 min I asked her …
The last time I was in the office I did get my teeth pull and went 🏠🏡 home and was in pain and also l was blood real bad and trying to call the doctor and the office but No one call me back l was so hurt about everything and I was sick …
My visit was well done. The doctor was professional and efficient. There was one exception. Initially, when I signed in I was asked for my insurance information. The receptionist had me leave my insurance card. Then I was to leave the …
Do not go to this dental office. I bought my children here during the pandemic for the first time. We waited over 1 hour for our appointment and they do not have enough space for you to properly social distance while you wait. I …
I have always been treated well at Greenberg of Altamonte Springs since the time I used to be cared for by Dr. Barrett, and now by Dr. Collier. They have some of the latest equipment and their office staff is friendly. I admit, I was afraid …
I had a procedure today with Dr. Barrett and his assistant, Luis. It is very rare for me to write a review. I am now because of their professionalism, patience, and Dr. Barrett’s skill as a DDS. and most importantly, his artistic ability- …
I was in a lot of pain from an impacted wisdom tooth. The staff helped get me in ASAP! The staff was super friendly and I will definitely be returning!
Calling to this clinic since Friday (12.3) , left three voice mails. no one never called me back! Yesterday (finally) someone picked up the phone, asked my insurance info, transferred me , I had to wait another 20 min on the phone, than …
Awful!! This place is a factory with a completely full waiting room. My child’s cleaning was very poorly done in about 2 minutes. It wasn’t clean or friendly.
Thank Sue on the orthodontics side for this review. I had a 3:30pm appt for my daughter. It was a follow up from our initial visit because after all the x rays we did and the exam Greenberg told us she needs braces. We happened to be in the …
So, I have a appointment on 3/23/22 @ 9am. They call me around 11am. That’s not the first time that this happened other times were worse. Did not give me the paper or any paper, but yet, they gave me the bill.to paid for. Not satisfactory.
I had a great visit with Dr. Garcia. The office staff is extremely friendly and knowledgeable. Carlos and Carla are made my experience awesome l. I even had a great view during my procedure . I look forward to my next visit to the dentist.
I had an appointment for oral surgery at the Altamonte Springs location, I was told during my consultation that I could pay half as a down payment and make payments for the remaining balance. When I arrived for my appointment, I was told …
The people were very friendly and concerned about my granddaughter needs. They made us feel comfortable and safe. The doctor and the nurses were very kind and patient with my granddaughter ,they treated her as if though she was their own, Serenity enjoyed them and I did to
Was very nice meeting Dr. Ethen. He made me very feel very comfortable. I hope he stays with Greenberg for a very long time. The hygienist always does a great job cleaning my teeth thank you all
I’ve been going to Greenburg for many years. Though they do very good work, their communication is deeply lacking. They are too busy to answer the phone and don’t return messages till 1-2weeks later. They texted me to confirm an appt …
Came into the office today with a horrible tooth pain and no insurance. They were able to take me and provide me with a package without insurance. They took great care of me and explained everything I needed to know before and after my surgery. Thanks Dr. Collier and your assistant for doing an awesome job.
The front desk is beyond unprofessional! I have been here 3 hours so far and not one person has walked away with a smile in fact it’s the complete opposite! Everyone has said how offended they were or how rude that the desk was and if …
I would of gave them a 5 star, but when you call to schedule an appointment they never answer or return the voicemail. I always have to go through the Orthodontist appt. line so they can transfer me to general dentistry. Overall the staff is great and providers!!
Dr. Silverman was wonderful and very nice, had a wonderful experience with him. He toke time to explain my procedure and was professional. Very nice DMD
What a great place! I had an appointment for a consult this morning. Because I had driven an hour and been in pain for awhile, they made room to do my root canal this afternoon. So many people in and out but everyone very professional. …
This was my first visit to GDO. Although I was unable to get cell phone service or connect to the wifi in the waiting area, I didn’t have to wait too long and once I was called back, I was impressed by the size and amount of equipment and …
Toothache, throbbing, pain is all gone now! Thanks to my Oral Surgeon Dr. Lawson and the staff. Wisdom teeth are in the past now! To each and all who reads this. Don’t let a toothache linger. PULL IT!!
My first time here after not having a good experience with another dentist. The staff at the front desk were wonderful. Dr Q Pham was the best dentist ever. She was kind understanding patient and made you feel comfortable since I’m nervous about dentist as is. I recommend going to Greenberg and seeing Dr Q Pham.
my appointment was 7AM, the first one for the day. I was in for a simple xray, dentist review and cleaning. I waited until 8:00 before i spoke with dentist. waited 45 min before the cleaning started and did not leave until 9AM. This …
I loved my pediatric experience today. I came in thinking it was going to be a challenge since the appointment was for my 3 kids who are 1,4, and 6. Fortunately that was not the case at all. Our assigned dental specialist was Latanya and …
Some of the staff is very nice (dental hygienist, the girl in the front desk was extremely rude and not helpful at all) BUT they never ever answer the phone and be ready to wait for a long time. I just spent over 2 and a half hours waiting …
I’ve been a customer of this dental group for over 9 years and over the past 4 years, I’ve become so disappointed. The wait is INSANE, the quality of service is deplorable and if you’d like to phone in? Good lucking speaking with someone …
The dental surgeon was absolutely incredible! Although it took a very long time to get in to see him, his bedside manner was amazing & the quality of work was impeccable. …
The back office staff are friendly respectful and professional, the front desk representatives need training in customer service and how to treat customers/ patients, I’ve been going to the office for years due to.my insurance being …
This was my childrens first visit to the dentist. It went great! We were seen quickly and the dental assistant and the dentist were gentle and patient with my children. Overall a great first experience.
If you call with a emergency they will tell you they can see you the next day between 8-12 but when you get there you will be seen then to be told they can’t help you that day you will have to schedule a appointment out further. They …
I definitely enjoyed my experience. Dr. Pham was super nice, very informative and addressed all of my questions and concerns. The hygienist was super super nice. She was careful into cleaning my teeth since gums were very sensitive. I would …
Had an appointment with the Periodontist that was scheduled over a month ago. Arrived today to be told that the Periodontist only comes in on Fridays and that I would need to reschedule .I asked why no one bothered calling to let me know …
I had an appointment today at 9:00 A.M.. When I arrived today, the front desk receptionist said someone in their office, earlier today, had gone into the computer, and changed the appointment to 7:00 A.M. I informed her that no one had …
The office was very clean and impressive.
My wait time was minimal and the assistant very personable. I wish however that someone had explained that this was a consultation rather than the actual surgery. I waited quite some time for this appointment only to not have the work completed.
The worsts! I don’t know why I can’t leave a 0 star review. This people deserve it! I scheduled 3 appointments to see the doctor, and the when the day finally comes, I go to the appointment and they just say “I’m sorry, the doctor is not …
The appointment was right on time foe the exam and cleaning. Waiting area was very clean/sanitized and the receptionist was polite and professional. Exam and cleaning rooms were clean and all precautions were taken to ensure a safe environment. Everyone was polite and took an interest in my well-being.
Soooo, I am that Mom that, needs to have all of her kids seen in one day. Today, was my toddler’s first time going to get their teeth cleaned. I was nervous, but Heidi was able to get my baby to relax by letting her wear purple shades and …
My first appointment was canceled and I was 10 minutes away I currently live 40 minutes away from the clinic. My rescheduled appointment was for 12 PM they were overbooked and understaffed so my son did not get seen until 3 PM. I would never come back to this location nor recommend it
I came as a walk in on a Monday morning an I was taken back quickly which is always appreciated. A dental assistant was an absolute angel of a young lady. Very kind. I think the dentist quite frankly perhaps he is instructed, but I think he …
Be prepared to wait hours. They have no urgency towards their patients. Also, how can you have a huge sign on the door telling paitents they must wear a mask to enter, then 80% of the employees inside are working maskless. Stop with the mixed messages, either you are enforcing the mask at the door or your not.
This place rates one star and that’s only for the dentists and their assistants, which I had no problem with. The communication between the patients and the staff is horrendous. I changed insurance and needed information and needed to …
My daughter had an emergency walk in situation and she was attended within 30 minutes. The doctor was amazing and was able to safely help my daughters tooth and help with her pain over all. They were fast and efficient. Thank you Greenburg !
The ladies were very nice and they were able to take out all the teeth my daughter needed at once so she didn’t have to come back. I’m very grateful she did. My poor daughter was very upset and they were sweet with her. Dr. Harrel was very …
Love the friendly staff, the appointment reminder texts, the progress they have set me up. I didn’t do good with my prevention care even before covid and in 3months I’m back to healthy status. Thank you Greenberg Dental 😊 …
My son had cracked his front tooth and it broke it half they did a beautiful job making it whole again. The dentist and workers are phenomenal. I would definitely recommend this place 10/10 they brought my sons smile back to perfection thank you
I had a very bad experience removing a molar before at another location. I thought this time was going to be the same but it was not. They were patient with me told me I would feel pressure then it was over. …
I was experiencing tooth pain or a Saturday morning. The front office staff was nice and it wasn’t terribly busy. I waited about an hour because I didn’t have an appointment. When I got to the exam room the dental assistant was kind and …
I am very disappointed with the way I was treated at the front desk. Very unprofessional, not giving explanation of an error with my insurance card. I asked what was wrong? The way she responded was by just saying that the issue was correct …
Hard working staff! From the top to the bottom!
My endless thank you to Angie, Dentist assistant, excellent in taking care of the patient and Dr. James Baker who also take care of my root canal. Thank you again for your every day work! We really appreciate it!
I was taken right in. A thorough set of x-rays and exam, dentist Silverman was patient listening to my concerns and explained everything detail. My hygentist was Rosa and she spent a lot of time with me , did an outstanding job. The cost …
This dental hygienist had a very heavy accent which was hard to understand what she was saying. She gave me a Kleenex tissue then told me to hold on to it just in case water splash up in my face and move my hair to left side so it don’t get …
We had an appointment but we waited in the lobby for 2 hour’s because they said that we didn’t have one and that we were walk ins. Don’t know if we’ll go back.
This office is very busy so it takes time to get called back for my daughter’s appointment. About 45 minutes. Besides the wait the experience was great. Staff is good with children. …
They got me in on time and we’re very nice. It was a satisfactory basic exam and cleaning. The dentist didn’t spend more than 2 minutes looking at my teeth and exray, not sure how he could make an opinion. Not that I wanted any additional …
I just don’t care for them as a dental hygienist I had braces with them and also removed by them Eric never came in to see my teeth after the fact. I never got the permanent stitch behind my front teeth at the top as I was told and my …
The 3 stars is due to the scheduling. I was schedule at 3pm, and at 430pm I still was not called for my cleaning. I had to be rescheduled for 3 days later. I like my hygienist and the service is good.
I made an appointment for the Prosthodontist by phone and they asked for my insurance and I told them I had Florida Blue. Appointment was made. Got there gave them my insurance card , they told me I needed to pay a co-pay of $40.00 I did , …
The dental assistant was fantastic. Not sure his name but he spent a lot of time connecting with me about things I enjoyed and listed to all my outlandish and sometimes irrational concerns without judgment. The surgeon was in and out and …
My dental hygienist was great. However, I guess because they are so busy it takes an extreme amount of time to make an appointment. You always get a recording and it takes a long time for someone to contact you back. I grew tired of it and changed dentist.
My daughter was a new patient and we did an emergency walk in due to her having a sore tooth. We get there when they open at 730 and weren’t seen until after 1030. But before we were officially seen after waiting 2 hours I asked the …
It’s always a pleasure to visit Greenberg Dental and this visit was no exception. Dr Baker and his staff whisked me into the exam room and too great care of my dental needs, even scheduling a necessary related visit in just a very few days. I highly recommend this practice and plan on staying right here for all my dental needs!
Convenient location and operating hours. Hygienist who does the cleaning is very thorough. Appointment and computer system are disorganized. Wanted to speak to dentist about some concerns, told me I could do before cleaning but they …
Everybody was nice. I have a fear of the dentist. I explained that I need to be asleep for deep cleaning and root canal. They said I could not, and didn’t seem to know of anyone who could do it . It’s almost like do it our way or you don’t …
Great clinic , you go in on time , tge doctor takes his time and makes sure that everything is up to your needs .
People at the front are super nice and knowledgeable .
Would definitely recommend it .
The doctors are mostly very good, but the reception service and the communication with administrative staff leaves a lot to desire.
Try to talk to the reception personnel, you should be lucky if you get a sincere …
Clean and friendly facility. The staff was professional and courteous. The wait time was minimal and the procedure was painless, they do everything to ensure the patient has no pain and is comfortable during their treatment and surgery. I …
I was very nervous going to my appointment. The 2 dental assistant were awesome and very comforting and made me feel at ease. Dr Garcia as well made me feel at ease also. The girls and Dr Garcia made the procedure as painless as possible. They were all excellent.
Worst dental group ever. Does not answer and does not return calls. After returning to the local office to complain someone from the Altamonte office finally returned my calls to set an appointment. I take a day off from work without pay …
Doctor Lawson and team saw me on time, were highly friendly and professional, and offered clear recommendations based on a clear explanation of costs/benefits.
Services is ok, take more than an hr to see a doctor for my son! I know kids are kids they don’t understand why you going to see a dentist and nurse need to understand that yes parents need to discipline then but if is something like see a …
My appointment was at 8 am. The dentist finally saw me at 930 am. The hygienists were very patient and kind working with me and my gag reflex during x rays.
I made an appointment to see Dr. Barrett to have a discolored composite veneer tooth he built up to match the rest of the fixed bridge he did 6 years ago for me. X-rays we’re taken and Dr. Quyen Pham came in and said everything was fine …
Trashy people answer the phones there. When I called the appt line, I was cut off 6 times before someone finally answered, the phone call went just fine. They were not able to accommodate me for the appt time that I needed, I said “No …
Staff was polite. Appointment was at 12. Called back at 1:30 and still waiting. Just in a different room. Granted they are busy, but thats the point of setting appointments.
Once again the length of time I’m waiting for cleaning, over hour is ridiculous. I love Dr Pham but the way in which office is run is a mess.. lots of people up front but too many patients waiting. My husband was seen when I went and has a filling needs to be done. They told him April 2023.. really?? Time to look for new place
I had an appointment for 8:15 this morning and when I arrived I was told my appointment was cancelled. I verified my telephone number but they said they called to cancel and noted it was the wrong number which it was not, no message left. I …
I was referred from my dentist to a periodontist who was 40 mins drive away and did show up. His assistant spent 40 mins to explain to me something that they do not do there. A little respect to people’s time and schedule would matter.
I was getting filling. I’ve had breathing problems before covid. I couldn’t breath through my nose. Had a little panic attack. Dr. Pham and Rosa helped me. They were calm and helpful not annoyed at all. I will be going back.
Dr. Lawson and his staff did outstanding dental surgery work for me. I am very pleased and will continue to go to him when needed!
Thank you, Tara Sutphin
The staff at Greenberg dental is very professional and makes you feel comfortable around them. They have a lot of patience and answers all your questions. They are very qualified and do a great job. I would recommend their services to everyone. Thank you for all your hard work.
Very happy with how the dentist took care of me. As a patient with a bad gag reflex and a cavity way in the back of my mouth needing to be filled she made me feel safe, let me stop the procedure if I needed a break and did it quickly.
I was so happy the orthodontist was able to see my daughter the same day and she was a new patient! Dr. Byon was great. He took his time and gave me options regarding my daughter’s situation. I never felt rushed. Means a lot to find a doctor that actually listens.
I brought my son in as a walk in for a tooth ache. They got him in right away and did X-rays, sealants and fixed three cavities in two hours. The pediatric dentist and her two assistants were so sweet and did an amazing job. They made him …
Dr. Pham has excellent bedside manner and provides a thorough explanation and options for dental care in every way.
Her attention to detail and perfectionist character are a plus to Greenberg Dental. Long live Dr. Pham
Appointment was set for 12, I showed up 20 minutes prior and then waited til 1240 to be called back and told I’d be seen shortly and then sat there til 120 with no one coming in. Maybe I caught them on a bad day, but I wouldn’t suggest this location.
Customer service is the worst. I went in in March for my surgery and even with my EOB in hand saying I only had to pay $600 for my surgery I was asked to pay $900 I was told I was going to get a refund for the difference and here I am 6 …
They have a very nice friendly staff & clean office, & prompt, courteous, respectful staff, I like this place, I’d drive from Orlando to come there for a visit with my dentist, or one of the ones they have there.
I was treated with kindness and they took time to explain carefully what I was going through and what needed to be done. I am so glad my insurance works with them. I’ve had HORRIBLE experiences with my dental choices I must say they are the …
The staff are extremely helpful and courteous. I was a walk in and they took me right away. They worked with my insurance and financial constraints. I would highly recommend this company
I have not yet had my tooth pulled. the amount for the procedure was very reasonable. I was disappointed to find out that my insurance didn’t work but that’s not their fault. someone’s going to be sending me a refund. so I just wanted to …
Great job by the hygienist I had this morning. But why is there a sign on the door that a mask must be worn to enter when none of the staff at the front desk was wearing one? A little hypocritical, don’t you think?
This location is one of the worst. Every time I have went with my children, they have so many workers that are not doing anything. They never answer the phone, and I have driven to the location (because they dont answer) to find only ONE …
I was pleased that I was able to be seen as a walk in. However, I was very disappointed that a dental service which was 100% covered by my insurance was not being honored by a dentist in the Greenberg’s office. He’s agreed to work in their …
Great service at reception desk. Excellent quality dental work. Courteous and professional staff. I’ve been coming here for many years, and I’m very happy with services rendered.
I’m a 39 year old woman, riddled with anxiety. It took me awhile to work up the nerves to have my filling and crown down but now, I wish I had done it sooner. Dr. Pham was AMAZING, caring, down to earth and so knowledgeable. I felt so …
Went there as a walk-in because I had a toothache for about two weeks and couldn’t get an appointment because everyone was backed up. Everyone I interacted with was very friendly and professional. Had my problem taken care of was given …
All of the staff was so kind and polite. The surgeon took the time to explain everything he would be doing before the extraction. The anesthesiologist and nurses taking care of me were so kind and caring. I highly recommend this place.
This is the Altamonte Springs office and the timing and service I got yesterday was very professional and amicable. Sadly though, I had to visit the office to make an appointment because no one ever answers the phone nor respond to the …
They never answered the phone. Really rude dental hygienist. Made an appointment for the dentist and they gave my an appointment the day my dentist was out of office. They did but care. I was in pain and they stood there speaking spanish in front of me doing nothing. No compassion.
Dr Harrell is the best pediatric dentist for my little 7 year old. And she loves her dentist too. She’s so gentle with my girl. The dr moved from Winter Park and we still travel all the way here from Chuluota.
LaTonya was worth the wait. She was very professional and also personable wirh a great personality. She created a good atmosphere for my children and also seem to create a great atmosphere for her fellow employees. I would have given five …
I had a dental check up and a cleaning . The girl that brought me back from X-rays was super friendly ( that said alot) and my dentist Dr Pham was very nice and informative . Love that ..! The hygienist was Adriana very friendly and informative as well. Great service ❤️
The wait was long but the service was great. Dr. Garcia explained everything clearly and the technician did a thorough cleaning. All was done accurately. I will visit again.
Dr. Ethan Silverman is meticulous and compassionate! I couldn’t be more happy with the work he did on my chipped tooth! He also agreed to let me stay in the chair for a few minutes to see if the next appointment would possibly be a “no …
Every time my family has to go in there it is always a problem with insurance, and the lack of knowledge of the upfront staff. I am in insurance business so I try to advise on rules and the staff gets very rude, dismissive and when I call …
First time here. Very pleased with DR. QUYEN PHAM! Arrived a little early (15 min) filled out paperwork was called back 3 min earlier then my 1:30 appointment (which is awesome since the lobby was full). very friendly staff who were …
I went to the Apopka office once. Nice lady helped and nice dentist. But their answering service is terrible!!! I called 3 times and got through once. They don’t return their “Leave a message and they’ll call you back machine.” My wife will …
Doctor Aaron Scott and his staff did a wonderful job with my child’s braces. The before and after difference is immense! My child feels much more confident now and we couldn’t be happier. Thanks Greenberg Dental!
I had a deep cleaning and other procedures done this morning. I was very satisfied with Dr. Garcia and all staff members. They all were very nice and concerned about my dental issues. I would recommend Greenberg dental to anyone.
Great hygienist! She is thorough and my mouth feels wonderful when she is done. I would give it a 5 star, but oh my goodness….to make an appointment…. Other places allow you to make an appointment a year out. This one doesn’t allow for …
Had Root canal done today . Jesus was great. He is kind, funny and made you relax . He also answered all my questions about the procedure. I felt the dentist could have spoken a bit more the procedure went great they ensured I was numb. …
Very pleasant to deal with. Prompt service. Tried to save me money.definitely recommend them. I had a serious problem and I am going on holiday and didn’t have time to do a long treatment. They got me in and out in a few hours got the lab …
They were friendly and very efficient, non judge mental. I will have to go back to get the major work done but I’m looking forward to this with this staff 😊 …
If you are frustrated with the Port Orange location– please give Altamonte a try. It is worth the drive for us. We are reated with dignity here and staff is empathic and competent.
Felt very rushed and unprofessional atmosphere had to wait 30 minutes past my appointment time. My son has issues flossing his bottom teeth just like any other 11 year old and they were just as dirty as before entering for his quarterly cleaning…..!
Today 11/28 2022.
My appointment was at 9 o’clock in the morning, I arrive 10 minutes before my due time, I checked in, tell me wait in the waiting area, which I did. …
Oral Surgeon very personable, yet had an 8am appt and not called back till 9:10am. After asking was told they were short-staffed. Very nice and clean inside, just be prepared to wait longer than expected (30mins is reasonable).
I had a very pleasant experience with everyone at Greenberg Dental Office. The nurses was very polite and curious with me and I love that. The doctor was great and I’m looking forward to going back for my dental procedure. That you all for answering all my questions concerning my dental care. Thank you again… Ms. Beverly Mathews
If you want to make a appointment here they never answer the phone. The dentist is great though. Just can’t get anyone to answer my calls, I have been trying to get an appointment for 5 days at no avail. Staff is great too.
Dr. Baker did an amazing job – was patient, efficient and just plain polite. His assistant (I belive Mr. Jesus) was amazing. He was kind and very accommodating (hospitable). I left very well cared for and serviced. I would definitely …
Very nice and knowledgeable staff, minimum waiting time.
Clean facility and comfortable waiting room.
The X-ray lady, higiene lady and dentist , was very friendly and patient to deal …
If I give a zero I would. My daughter and I had appointments for the same time. I waited about 30 minutes to get my cleaning with Rosy. She was great, she always give my cleaning. After my cleaning was completed we still waiting for my …
I signed in when I arrived at my scheduled appointment. The staff had me fill out paper work. And then I proceeded to sit for 45 min! And when asked how long til they were taking me I was given the reply “I didn’t know you had an …
Everyone at the office is so kind and helpful. Dr. Phram and her assistants tell you beforehand what they are going to do. They are very mindful of any discomfort. In addition they worked hard to make sure that my two new front teeth …
Bad experience !!!!!. I went to my children appointment at 11:27am the appointment was at 11:30 the front desk lady told me your appointment was at 11AM and my paper said at 11:30 am how they made changes without ask me . Unbelievable.!!! …
The front desk staff were completely unprofessional! We arrived early for our appointment and didn’t get called back until hours later. They claimed they couldn’t get through to our insurance company but when I called to verify, I was put …
I will not be returning here. Not only do you not get greeted when you walk in the door.You wait for a long time before anyone even says anything to you. The receptionist upfront were rude & demeaning to multiple visitors. Including side …
My first visit here. They came highly recommended by a relative and they did not disappoint. Very nice people. Best cleaning I have had in years
My daughter has autism they handled her with care and were very helpful. They are kind she actually says the dentist made her really happy. I definitely recommend.
When I first got there I was a little unsure about this place because of the reviews but for being a working mom it was the only place I could get an appt for my kids without a wait I was told by Apopka to email them at 1st saying it was …
The Covid 19 protections were in place and the reception desk was very helpful. After check-in; for social distancing they took my cell number and I waited in my car until they were ready for me to meet the oral surgeon. …
No issues with the x-rays or cleaning but my issue is with how inefficient their processes are. It should not take 3 hours to get x-rays and cleaning! This is the first dentist I have ever been to where they take x-rays. Then dentist comes …
Worst chain ever. It took me over one week to schedule an appointment for my daughter to see a specialist. No one ever answered the phone and I kept on getting the run around as Dr.Baker scheduling team was always out of the office. I am …
I went to Greenberg Dental & Orthodontics as a second opinion for my TMJ issue. The second I walked in through their doors, their staff was so attentive and welcoming. I didn’t have to wait long for anything. Dr. Andrews has been so …
The receptionist are always gossip. I always have to wait for them to finish their own conversation about nails, and how they need to buy two new dresses and stuff for their kids so they can assist me. When they finally are ready for me, …
Let me say this not everyone here is like this there are some good dental assistance and physicians. With that being said the service my daughter received today was by far the worst her dental assistant had not numbed her before the dr …
This office is operated like a factory. Over crowded , long wait times. Rushed, busy and rude staff. Unfortunately this is what subpar/government funded dental insurance gets you. If this is what kids Medicaid has to offer its worth removing your child and adding them to your employer insurance plan. Never returning.
I went for an emergency my molar broke and I was treated by Dr. Pham and her assistant Lily they were great. I do admit I sent at 7:00am and left almost 2:00pm. Also had the chance to be treated by Dr.Collier. Was treated nice and …
I want to know that all employees, especially those working near my face, have been vaccinated against Covid before I feel comfortable resuming cleanings and treatments. In addition I will be vaccinated prior to returning as well. I will …
The office was very crowded and not practicing COVID preventions. When checking in they asked me to write my social security number on a post it note for my insurance instead of on an actual form and when told no and asked for a form they …
The staff, hygienists. x-ray techs, and the dentist we’re all reassuring, calming. My special needs 11-year-old daughter was having an anxiety attack as we entered the exam room, but after the X-rays were taken she was considerably more …
Love the staff, clean, social distancing for COVID. Answered My questions, they scheduled an appointment in the afternoon at 2pm which is what they had available. Since I work afternoons they recommended to just come in the morning on the same day. I did just that which was perfect for in & Out.
Not the experience I was expecting. While waiting to for the dentist to arrive, there was a conversation happening outside the room that was totally unprofessional. There was an employee talking bad about other employees and threatening to …
My son was super nervous and staff was on point!! Drs were nice and explained very thoroughly, his medical assistant was very friendly as well and Rosie the hygienist is absolutely amazing!! She made him feel at ease…thanks for making today a great day!!
I’ve been a patient at Greenberg Dental for over a decade, and they get the job done. It’s a large practice, so it takes forever to get a hold of anyone, appointments are usually not available for months, and the wait time in the office is …
I was at Greenberg to get a tooth extracted. The oral surgeon and his nurse were great. A lot of anxiety before hand, but the surgeon was great. However, I waited for over an hour before being called back. The office staff waited until I was there to pull records and verify my insurance.
The staff is wonderful and Dr. Collier is an excellent dentist. I was a walk in patient today and was able to wait in my car until they called me, which was a surprisingly short wait. Everyone was professional and the office was very clean.
Everyone at Greenberg dental and orthodontics was very nice courteous friendly.I had a little wait but because I was a walking client. I was treated Without respect. It took no time extract my tooth.again everyone was friendly and courteous and I would recommend everyone to go there.
The staff was friendly and helpful. Dr. Lawson was very personable and competent and compassionate. This was the best experience I’ve ever had getting a procedure done in a dental office !
This place was horrible! If I could give 0 stars I would! I explained our situation with
My husbands teeth and money situation but had insurance they said they can help …
I am a patient here and have been for 2 yrs. My chief complaint is the nasty , unprofessional, rude and disrespectful orthodontic receptionist Suhailey (sp?). I really try to people people w/ respect. However, this appt. setter was …
I had spoken to a super nice lady to make my appointment, her name is Elaine. I was hoping to see her when I arrived to the Altamonte Springs office. However, I was told she worked at a different office. Because she was so sweet, I took …
Generally, I won’t give a negative review, but I have had so many bad experiences with this dental office that I feel it’s warranted. At first, I let it go with the thought that maybe someone was just having a bad day, which everyone is …
Staff is efficient and friendly. We visited today for the first time for my two teen boys. Initially, you go to waiting room to be called (or you can wait in your car if you prefer). X-rays and Dr. Examination are first. Dr. Pham was very …
The office is taking every measure to insure patients safety. Staff are Sanitizing everything and keep in accordance with the guidelines! This was my first visit during this pandemic and felt very safe!! The entire staff at Altamonte Springs are very professional and extremely Nice 😁 I recommend them for sure😁😷 …
Pleasant experience however check in staff did not appear knowledgeable…? Rose did a fantastic job! Checkout with Gigi was much better. There is still a problem with contacting office by phone-VERY frustrating!
The office in Altamonte Springs has mixed ratings. Dr. Collier and his Assistant are excellent! BUT… the office staff are horrible. The two at the front desk don’t seem to know anything and can’t answer a question or won’t take a second …
They are constantly reschedule appointments. I’ve been going there for 2 years and they have rescheduled 4 appointments for me total because they schedule you in the office and then the dentist ends up at a different location. I will not be …
Very impressed with everything here. The staff was extremely helpful, friendly and professional. The building and surroundings are visually pleasing
I’ve gone to the altamonte springs location several times. This time has been quite different. I attempted submitting an appointment request a week before just walking in. I was never called about appointment options. In arriving as a walk …
I’ve called at minimum 20 times and have yet to receive a call back. Very, very unprofessional. I had work done in November on a crown tooth. Insurance covered half and I had to pay out of pocket for the rest. I received a bill now in …
Normally, I don’t review places but due to the COVID-19 pandemic I felt a review was necessary to hopefully help other parents from unknowingly putting their children and families at risk by going to this dentist office. …
Staff were extremely good at helping to calm my small children down about their procedures. Efficient and didn’t cause any undue pain with the work that needed to be done. I’d highly recommend them for anyone with young children.
Rosie, the hygienist, was excellent. She is careful, thorough in her cleaning, and offered good advice for preventing plaque buildup. Dr. Pham is also excellent.
It should be zero stars. While a few people on here had great experiences, I suggest believing the majority of the one star reviews. It is not an exaggeration in the least. The staff up front are completely unprofessional. The dentist that …
Amazing! This team of Professionals went above and beyond to help me! I am so pleased that what was supposed to be a negative experience, was a very positive one. When they extracted my molar, this Doctor was so gentle that I didn’t even …
Greenberg Dental the Altamonte Springs office has become the worst dental office. …
The wait wasn’t long at all. My son and I had a same day appointment we waited maybe 20 minutes. He had a filling done by Dr Richard Collier but now he feels sensitivity to cold. We will be going back but I’m gonna choose another dentist. I like this office and the reception was ok. Dr Collier aides were very nice.
Had a tooth pulled out before was nervous to go through it again, but this time around coming to Greenberg was the best choice i could of made .Very quick and precise. Made me feel comfortable and i finally got some understanding on how to go about the process . Thanks once again!
Bad experience everytime. It’s always a busy Place and waiting time is 2 hours everytime we have an appointment let’s say 8, they will call you at 9, then if there is an exam & cleaning they will make you wait another hour outside instead …
The hygienist was good. The dentist not so much. Also I requested to have the x-rays through email and I am still waiting, evrytime I call nobody answer and you need to leave a voice message.. ridiculous
Clean, busy, no personalization, a lot of Spanish speaking. I felt very out of place like they didn’t care if I was there or not. it was like hearding cows.
The past few months I followed up with everything i have been putting on hold the last 10 years!! …
First time here, appointment flew by, smooth, easy and staff was friendly. Second time here, I am sitting waiting for over 2 hours and watching the waiting room empty out and new patients come in, twice. I point out that they are skipping …
UPDATE::
I LOVE MY DENTIST!!! I love Dr. Pham. She explains why and how she is going to do everything she needs to do. She listens to concerns, and she really cares. Her …
Made a first time appointment. Turned out I needed to change the appointment due to my job. I called about ten times over a period of two days and not once did anyone answer . I even tried different prompts to see if that made a difference, …
They were wonderful. I walked in as a new patient with a broken tooth that was very painful. They took me right away. Dr. Collier was wonderful . I recommend them ,office staff was great friendly and willing to help me. I was from out of town and was treated like a long time patient. Thank you
Been going to Greenberg for over 3 years. Always caring and attentive to my issues. Dr Pham and Dr Santana always give me my options and which priorities the recommend. The entire team at Greenberg is there for you from calling to remind …
Be prepared to wait an entire hour after your appointment time in the lobby. And another hour in the back room. We’ve been here multiple times and there’s always a long wait. I think they book too many people and they run around trying to …
Hour long waits in a noisy waiting room with no available chairs (they only have 10 chairs, for approx 30 people that were waiting). So you’re standing for an hour, and no Wi-Fi, and also no cell signal! No really. Add in the rude front …
Each time I go to this office, I feel like they want me to made additional dental procedures that are not really necessary in the current moment. My example would be asking for me to get 3 cleanings a year. They lady who cleaned my teeth said my teeth did not require 3 visits.
My daughter has been going there for years. Just finished with braces, and now she feels like her wisdom teeth might be coming in. I called to make an appointment, no problem. The day of the appointment, they called me to let me know that …
After reading the reviews I was very apprehensive. However I had a very pleasant experience at this office. I walked in this morning w/o an appointment and was greeted with a smile and waited on in a timely manner. The dental assistant was …
Horrible, Horrible Horrible! Don’t waste your time with this office. Had a 4pm appointment and was still waiting to be seen an hour later. When I went to ask the ladies at the front desk were very unhelpful to say the least. They seemed …
I have had 3 crowns put on . My dentist and the assistants are very professional and they do good work.
My only complaint is your billing office. I have been trying for 8 months to resolve an issue and no one calls me back. Ridiculous!
Waited a month for an appointment with oral surgeon. Came in and sat down. Called to desk immediately to be asked if I had a referral. I’ve seen oral surgeon in the past but not in last year. Still need a referral. …
Arrived at 9:45 for a 10 appointment was not seen till 10:40. Once seen by a dental hygienist had x- ray done and reviewed by hygienist who went on to tell me that the oral surgeon did not want to take my case. Never saw the oral surgeon …
They worked my daughter in without an appointment and they were amazing. They were patient and treated her so well. The dental assistant I dealt with was amazing with my daughter. The dentist was thorough and patient. I will travel the 24 miles to come here any time.
The staff there are mostly pretty cool and helpful. Their treatments and prescriptions do the job well. My issue with the place is that they have VERY SLOW SERVICE and it is hard to setup an appointment without something going on. If they …
I called in yesterday to make sure that they except my insurance and they allow walk-ins because they were fully packed and booked. Mind you I am in extremely bad pain and the girl on the phone tells me yes we accept your insurance be there …
Definitely the worst dental office. The actual dentist and assistants in the back were great. The problem is in the front. The women at the counter are absolutely disrespectful, rude, unhappy individuals. We walked out after an hour and …
Horrific and a complete waste of my time. Dr. Nguyen the “pediatric” dentist wanted to butcher my 6 year old son’s mouth and fill with metal due to a couple of cavities. She was very dismissive and it is true when people say you’re just a …
This is only my opinion, according with my experience with Greenberg Dental Altamonte.
The personnel are professionals , the quality of the work is really good. I use …
Well first of all they had my appointment wrong they scheduled me for an extraction when I was just getting a consultation had to wait one hour on a consultation after the consultation I found out they let me know that they do not do bone …
Heads up. I have been going two years, but my dentist changed. I was routed to one nearby my home. The dentist looked into my mouth and said, “root canal and crown” this is because my crown came off. When I came back to their root dentist, …
Both, Doctor Harrell and the assistant Cassie (not sure if spelling right) were absolutely amazing. We needed 3 teeth extracted and a crown for my 8 year old. Both were very caring, and gentle, and kept distracting my son thought the …
I’ve been going here for almost 20 years. They are always thorough, but today felt extra special. My mouth feels super clean!
Only reason it doesn’t get more stars is because the the front desk people. All my insurance is active they take my insurance and yet they can’t verify anything. At a dentist office with a 3yr old and they just don’t know what to do. I …
Wasn’t able to get a root canal for a week and a half. During the waiting time, the pain has severely worsened. I’ve been calling the emergency number for 2 days with no call back. Called office. Never able to talk to anyone. Left several messages and still no call back Very unhappy and very unprofessional to treat patients this way.
I have been a patient at Greenberg in Altamonte for a while now and every visit is a good one. I especially appreciate the fact that my dental emergencies are handled with promptness and care. The staff is amazing and Dr. Collier is the best!
I’ve been going here for a few years, and I’m honestly done with Greenberg, but this review will be based off my experience there yesterday because it was the last straw. …
Terrible terrible terrible experience. It all started with not being able to get an appointment. I called at different times on different days only to get their voicemail. I kept trying though because my friend said that Dr Pharm was …
So far so good. Had my tooth # four removed and they placed a bone graft in. I ordered a temporary flipper as the tooth pulled was in my line of sight of my smile. This is optional and a personal decision. This was done by the Dental lab …
The dental assistant is awesome and the doctor was quick once he did see me. The wait was a little long even though I did have an appointment. The receptionist wasn’t rude, but she also wasn’t friendly. I think in a dental office where …
Once I got in to see the dentist, service was excellent. High kudos to Dr Collier and his staff. He resolved my dental emergency quickly and effectively.
The problem with Greenberg is their awful and incompetent answering system. …
Totally disorganized! We left after 3 hours and they still not had finished taking x-rays of my sons teeth which were already taken at a sister location. Apparently it was just easier for them to take new x-rays than have his sent over. …
Best Dentistry Ever!!! Dr. Barrett and Dr Pham works as a team. They care about their patients. They are honest and considered. No job is too big for them and their team! Go check them out!
The implant procedure went well, and the medical staff was delightful, and professional. I give them an A+, A+, A+.
But… when I called the day before, I was told the procedure would take an …
The only complaint I have about this place is the hassle to even make an appointment. Every time I call, lines are always busy for several days, and when they finally answer, they put me on hold for a loonngg time. They do take their time …
Dr. Greenberg was my dentist since my childhood.. I’ve been at his offices after his growth of expansions, and the office I was going to closed. Transferring to another office, change can be challenging. The reason I am giving a 5 is …
Appt was at 930am. Arrived exactly at 930 and at 1015am I asked them at the front desk how much longer it would be. I was told just a couple of mins they will call me back. 1030am came around and still wasn’t seen. Ended up leaving without my daughter being seen. Definitely won’t be going back.
Everyone were very nice and welcoming. Nice facilities and professional staff.
My first visit at Maitland location, the front lady that works for oral surgeons is not polite or address you where is the waiting room to fill the papers, asked for med insurance not saying at lease please , don’t even looking to patient, …
It was an emergency visit. After filling out a barrage of personal information that was the same that I had there, zi was taking in quickly. Ms. Lily graciously assessed the situation and took x-rays. Then Dr. Q. Pham, proceed to solve the …
Had consultation appt made 4 wks ago this morning. I arrived ten min late, but they were busy already. Sat in lobby as the waiting room had few chairs, all 6′ apart. Lots of standees. After 40 min I checked with receptionist to make sure I …
First appointment went well, clean and large building. Staff where very friendly & nice. I did not wait long and my son was comfortable the whole time during the visit as well. The Dr …
Altamonte location
The wait time was horrible. Arrived on time and the young lady (oral surgery receptionist)at the front was very unfriendly. After waiting for 45 min I asked her …
The last time I was in the office I did get my teeth pull and went 🏠🏡 home and was in pain and also l was blood real bad and trying to call the doctor and the office but No one call me back l was so hurt about everything and I was sick …
My visit was well done. The doctor was professional and efficient. There was one exception. Initially, when I signed in I was asked for my insurance information. The receptionist had me leave my insurance card. Then I was to leave the …
It seems that im on medicare now i am unable to go to greenberg. The lady in back was very curt and didnt even look at my insurance card. …
Do not go to this dental office. I bought my children here during the pandemic for the first time. We waited over 1 hour for our appointment and they do not have enough space for you to properly social distance while you wait. I …
Great experience automatically help me put in and out within an hour. Thank you.
I have always been treated well at Greenberg of Altamonte Springs since the time I used to be cared for by Dr. Barrett, and now by Dr. Collier. They have some of the latest equipment and their office staff is friendly. I admit, I was afraid …
I had a procedure today with Dr. Barrett and his assistant, Luis. It is very rare for me to write a review. I am now because of their professionalism, patience, and Dr. Barrett’s skill as a DDS. and most importantly, his artistic ability- …
I was in a lot of pain from an impacted wisdom tooth. The staff helped get me in ASAP! The staff was super friendly and I will definitely be returning!
Calling to this clinic since Friday (12.3) , left three voice mails. no one never called me back! Yesterday (finally) someone picked up the phone, asked my insurance info, transferred me , I had to wait another 20 min on the phone, than …
Awful!! This place is a factory with a completely full waiting room. My child’s cleaning was very poorly done in about 2 minutes. It wasn’t clean or friendly.
Thank Sue on the orthodontics side for this review. I had a 3:30pm appt for my daughter. It was a follow up from our initial visit because after all the x rays we did and the exam Greenberg told us she needs braces. We happened to be in the …
So, I have a appointment on 3/23/22 @ 9am. They call me around 11am. That’s not the first time that this happened other times were worse. Did not give me the paper or any paper, but yet, they gave me the bill.to paid for. Not satisfactory.
I had a great visit with Dr. Garcia. The office staff is extremely friendly and knowledgeable. Carlos and Carla are made my experience awesome l. I even had a great view during my procedure . I look forward to my next visit to the dentist.
I had an appointment for oral surgery at the Altamonte Springs location, I was told during my consultation that I could pay half as a down payment and make payments for the remaining balance. When I arrived for my appointment, I was told …
The people were very friendly and concerned about my granddaughter needs. They made us feel comfortable and safe. The doctor and the nurses were very kind and patient with my granddaughter ,they treated her as if though she was their own, Serenity enjoyed them and I did to
Fast great experience with these people they know what they’re doing I appreciate them thank you you have a blessed day
It was great. Got in on time. My doctor she is excellent and fix my front teeth’s.
Was very nice meeting Dr. Ethen. He made me very feel very comfortable. I hope he stays with Greenberg for a very long time. The hygienist always does a great job cleaning my teeth thank you all
I’ve been going to Greenburg for many years. Though they do very good work, their communication is deeply lacking. They are too busy to answer the phone and don’t return messages till 1-2weeks later. They texted me to confirm an appt …
Came into the office today with a horrible tooth pain and no insurance. They were able to take me and provide me with a package without insurance. They took great care of me and explained everything I needed to know before and after my surgery. Thanks Dr. Collier and your assistant for doing an awesome job.
The front desk is beyond unprofessional! I have been here 3 hours so far and not one person has walked away with a smile in fact it’s the complete opposite! Everyone has said how offended they were or how rude that the desk was and if …
I would of gave them a 5 star, but when you call to schedule an appointment they never answer or return the voicemail. I always have to go through the Orthodontist appt. line so they can transfer me to general dentistry. Overall the staff is great and providers!!
Dr. Silverman was wonderful and very nice, had a wonderful experience with him. He toke time to explain my procedure and was professional. Very nice DMD
What a great place! I had an appointment for a consult this morning. Because I had driven an hour and been in pain for awhile, they made room to do my root canal this afternoon. So many people in and out but everyone very professional. …
This was my first visit to GDO. Although I was unable to get cell phone service or connect to the wifi in the waiting area, I didn’t have to wait too long and once I was called back, I was impressed by the size and amount of equipment and …
Toothache, throbbing, pain is all gone now! Thanks to my Oral Surgeon Dr. Lawson and the staff. Wisdom teeth are in the past now! To each and all who reads this. Don’t let a toothache linger. PULL IT!!
My first time here after not having a good experience with another dentist. The staff at the front desk were wonderful. Dr Q Pham was the best dentist ever. She was kind understanding patient and made you feel comfortable since I’m nervous about dentist as is. I recommend going to Greenberg and seeing Dr Q Pham.
my appointment was 7AM, the first one for the day. I was in for a simple xray, dentist review and cleaning. I waited until 8:00 before i spoke with dentist. waited 45 min before the cleaning started and did not leave until 9AM. This …
I loved my pediatric experience today. I came in thinking it was going to be a challenge since the appointment was for my 3 kids who are 1,4, and 6. Fortunately that was not the case at all. Our assigned dental specialist was Latanya and …
Some of the staff is very nice (dental hygienist, the girl in the front desk was extremely rude and not helpful at all) BUT they never ever answer the phone and be ready to wait for a long time. I just spent over 2 and a half hours waiting …
I’ve been a customer of this dental group for over 9 years and over the past 4 years, I’ve become so disappointed. The wait is INSANE, the quality of service is deplorable and if you’d like to phone in? Good lucking speaking with someone …
The dental surgeon was absolutely incredible! Although it took a very long time to get in to see him, his bedside manner was amazing & the quality of work was impeccable. …
The back office staff are friendly respectful and professional, the front desk representatives need training in customer service and how to treat customers/ patients, I’ve been going to the office for years due to.my insurance being …
This was my childrens first visit to the dentist. It went great! We were seen quickly and the dental assistant and the dentist were gentle and patient with my children. Overall a great first experience.
If you call with a emergency they will tell you they can see you the next day between 8-12 but when you get there you will be seen then to be told they can’t help you that day you will have to schedule a appointment out further. They …
I definitely enjoyed my experience. Dr. Pham was super nice, very informative and addressed all of my questions and concerns. The hygienist was super super nice. She was careful into cleaning my teeth since gums were very sensitive. I would …
Had an appointment with the Periodontist that was scheduled over a month ago. Arrived today to be told that the Periodontist only comes in on Fridays and that I would need to reschedule .I asked why no one bothered calling to let me know …
I had an appointment today at 9:00 A.M.. When I arrived today, the front desk receptionist said someone in their office, earlier today, had gone into the computer, and changed the appointment to 7:00 A.M. I informed her that no one had …
The office was very clean and impressive.
My wait time was minimal and the assistant very personable. I wish however that someone had explained that this was a consultation rather than the actual surgery. I waited quite some time for this appointment only to not have the work completed.
The worsts! I don’t know why I can’t leave a 0 star review. This people deserve it! I scheduled 3 appointments to see the doctor, and the when the day finally comes, I go to the appointment and they just say “I’m sorry, the doctor is not …
The appointment was right on time foe the exam and cleaning. Waiting area was very clean/sanitized and the receptionist was polite and professional. Exam and cleaning rooms were clean and all precautions were taken to ensure a safe environment. Everyone was polite and took an interest in my well-being.
Soooo, I am that Mom that, needs to have all of her kids seen in one day. Today, was my toddler’s first time going to get their teeth cleaned. I was nervous, but Heidi was able to get my baby to relax by letting her wear purple shades and …
The doctors and nurses here are very good, and the dentist is also very fast, saving my time
My first appointment was canceled and I was 10 minutes away I currently live 40 minutes away from the clinic. My rescheduled appointment was for 12 PM they were overbooked and understaffed so my son did not get seen until 3 PM. I would never come back to this location nor recommend it
I came as a walk in on a Monday morning an I was taken back quickly which is always appreciated. A dental assistant was an absolute angel of a young lady. Very kind. I think the dentist quite frankly perhaps he is instructed, but I think he …
Be prepared to wait hours. They have no urgency towards their patients. Also, how can you have a huge sign on the door telling paitents they must wear a mask to enter, then 80% of the employees inside are working maskless. Stop with the mixed messages, either you are enforcing the mask at the door or your not.
This place rates one star and that’s only for the dentists and their assistants, which I had no problem with. The communication between the patients and the staff is horrendous. I changed insurance and needed information and needed to …
My daughter had an emergency walk in situation and she was attended within 30 minutes. The doctor was amazing and was able to safely help my daughters tooth and help with her pain over all. They were fast and efficient. Thank you Greenburg !
Dr. Pham and Dr
Latham and Elaine saved me from a lot of infection and pain. I am very grateful to them.
Thank you
The ladies were very nice and they were able to take out all the teeth my daughter needed at once so she didn’t have to come back. I’m very grateful she did. My poor daughter was very upset and they were sweet with her. Dr. Harrel was very …
Love the friendly staff, the appointment reminder texts, the progress they have set me up. I didn’t do good with my prevention care even before covid and in 3months I’m back to healthy status. Thank you Greenberg Dental 😊 …
My son had cracked his front tooth and it broke it half they did a beautiful job making it whole again. The dentist and workers are phenomenal. I would definitely recommend this place 10/10 they brought my sons smile back to perfection thank you
I had a very bad experience removing a molar before at another location. I thought this time was going to be the same but it was not. They were patient with me told me I would feel pressure then it was over. …
I was experiencing tooth pain or a Saturday morning. The front office staff was nice and it wasn’t terribly busy. I waited about an hour because I didn’t have an appointment. When I got to the exam room the dental assistant was kind and …
I am very disappointed with the way I was treated at the front desk. Very unprofessional, not giving explanation of an error with my insurance card. I asked what was wrong? The way she responded was by just saying that the issue was correct …
Hard working staff! From the top to the bottom!
My endless thank you to Angie, Dentist assistant, excellent in taking care of the patient and Dr. James Baker who also take care of my root canal. Thank you again for your every day work! We really appreciate it!
I was taken right in. A thorough set of x-rays and exam, dentist Silverman was patient listening to my concerns and explained everything detail. My hygentist was Rosa and she spent a lot of time with me , did an outstanding job. The cost …
It was very quick, and everyone I encountered was very professional and helpful.
This dental hygienist had a very heavy accent which was hard to understand what she was saying. She gave me a Kleenex tissue then told me to hold on to it just in case water splash up in my face and move my hair to left side so it don’t get …
We had an appointment but we waited in the lobby for 2 hour’s because they said that we didn’t have one and that we were walk ins. Don’t know if we’ll go back.
The staff was efficient nice and very patient with my children.This Is the best Greenberg Dental. Altamonte Springs Fl
This is awesome dentistry to go to the have multiple locations everywhere and they are always pleasant
This office is very busy so it takes time to get called back for my daughter’s appointment. About 45 minutes. Besides the wait the experience was great. Staff is good with children. …
Dr. Pham and Dr. Lawson were outstanding as always! They always go above and beyond!
I would not trust another Dentist or Oral Surgeon with my care. …
They got me in on time and we’re very nice. It was a satisfactory basic exam and cleaning. The dentist didn’t spend more than 2 minutes looking at my teeth and exray, not sure how he could make an opinion. Not that I wanted any additional …
I just don’t care for them as a dental hygienist I had braces with them and also removed by them Eric never came in to see my teeth after the fact. I never got the permanent stitch behind my front teeth at the top as I was told and my …
The 3 stars is due to the scheduling. I was schedule at 3pm, and at 430pm I still was not called for my cleaning. I had to be rescheduled for 3 days later. I like my hygienist and the service is good.
I made an appointment for the Prosthodontist by phone and they asked for my insurance and I told them I had Florida Blue. Appointment was made. Got there gave them my insurance card , they told me I needed to pay a co-pay of $40.00 I did , …
The dental assistant was fantastic. Not sure his name but he spent a lot of time connecting with me about things I enjoyed and listed to all my outlandish and sometimes irrational concerns without judgment. The surgeon was in and out and …
The service was great but the waiting 45 minutes to be seen when I’m on my lunch hour was no fun.
They were on time with the appointment that was scheduled. Did well with my children and the staff were nice and polite.
My dental hygienist was great. However, I guess because they are so busy it takes an extreme amount of time to make an appointment. You always get a recording and it takes a long time for someone to contact you back. I grew tired of it and changed dentist.
Courteous, helpful and professional. Dr Silverman explained everything and was very compassionate. His assistant today was also outstanding.
The wait was awhile but the dentist Dr Silverman thorough and helper very sweet and hygentist was very nice!
My daughter was a new patient and we did an emergency walk in due to her having a sore tooth. We get there when they open at 730 and weren’t seen until after 1030. But before we were officially seen after waiting 2 hours I asked the …
It’s always a pleasure to visit Greenberg Dental and this visit was no exception. Dr Baker and his staff whisked me into the exam room and too great care of my dental needs, even scheduling a necessary related visit in just a very few days. I highly recommend this practice and plan on staying right here for all my dental needs!
Convenient location and operating hours. Hygienist who does the cleaning is very thorough. Appointment and computer system are disorganized. Wanted to speak to dentist about some concerns, told me I could do before cleaning but they …
Everybody was nice. I have a fear of the dentist. I explained that I need to be asleep for deep cleaning and root canal. They said I could not, and didn’t seem to know of anyone who could do it . It’s almost like do it our way or you don’t …
Great clinic , you go in on time , tge doctor takes his time and makes sure that everything is up to your needs .
People at the front are super nice and knowledgeable .
Would definitely recommend it .
Pros:
– All in one dental shop
– Dentists, Surgeons, and Orthodontists do good quality work. …
The doctors are mostly very good, but the reception service and the communication with administrative staff leaves a lot to desire.
Try to talk to the reception personnel, you should be lucky if you get a sincere …
I’m convinced this office location doesn’t exist. I’ve been calling and leaving voicemails for weeks and no one answers or calls me back. …
I was able to get a same day appointmentand got treated. Staff was amazing and made me feel comfortable.
Clean and friendly facility. The staff was professional and courteous. The wait time was minimal and the procedure was painless, they do everything to ensure the patient has no pain and is comfortable during their treatment and surgery. I …
I was very nervous going to my appointment. The 2 dental assistant were awesome and very comforting and made me feel at ease. Dr Garcia as well made me feel at ease also. The girls and Dr Garcia made the procedure as painless as possible. They were all excellent.
Worst dental group ever. Does not answer and does not return calls. After returning to the local office to complain someone from the Altamonte office finally returned my calls to set an appointment. I take a day off from work without pay …
Doctor Lawson and team saw me on time, were highly friendly and professional, and offered clear recommendations based on a clear explanation of costs/benefits.
Services is ok, take more than an hr to see a doctor for my son! I know kids are kids they don’t understand why you going to see a dentist and nurse need to understand that yes parents need to discipline then but if is something like see a …
My appointment was at 8 am. The dentist finally saw me at 930 am. The hygienists were very patient and kind working with me and my gag reflex during x rays.
I made an appointment to see Dr. Barrett to have a discolored composite veneer tooth he built up to match the rest of the fixed bridge he did 6 years ago for me. X-rays we’re taken and Dr. Quyen Pham came in and said everything was fine …
Trashy people answer the phones there. When I called the appt line, I was cut off 6 times before someone finally answered, the phone call went just fine. They were not able to accommodate me for the appt time that I needed, I said “No …
Staff was polite. Appointment was at 12. Called back at 1:30 and still waiting. Just in a different room. Granted they are busy, but thats the point of setting appointments.
Once again the length of time I’m waiting for cleaning, over hour is ridiculous. I love Dr Pham but the way in which office is run is a mess.. lots of people up front but too many patients waiting. My husband was seen when I went and has a filling needs to be done. They told him April 2023.. really?? Time to look for new place
I’m always treated with genuine smiles, polite and courteous people. I’m a scary cat of the dental needles, they always treat me with extra care.
Very pleasant staff and dentist. Got me in to be seen when no other offices had availability due to the holidays.
I had an appointment for 8:15 this morning and when I arrived I was told my appointment was cancelled. I verified my telephone number but they said they called to cancel and noted it was the wrong number which it was not, no message left. I …
I was referred from my dentist to a periodontist who was 40 mins drive away and did show up. His assistant spent 40 mins to explain to me something that they do not do there. A little respect to people’s time and schedule would matter.
I was getting filling. I’ve had breathing problems before covid. I couldn’t breath through my nose. Had a little panic attack. Dr. Pham and Rosa helped me. They were calm and helpful not annoyed at all. I will be going back.
Dr. Lawson and his staff did outstanding dental surgery work for me. I am very pleased and will continue to go to him when needed!
Thank you, Tara Sutphin
The staff at Greenberg dental is very professional and makes you feel comfortable around them. They have a lot of patience and answers all your questions. They are very qualified and do a great job. I would recommend their services to everyone. Thank you for all your hard work.
I have been to this location before and after visiting a couple of private practices, I decided to come back and give it another try. …
Very happy with how the dentist took care of me. As a patient with a bad gag reflex and a cavity way in the back of my mouth needing to be filled she made me feel safe, let me stop the procedure if I needed a break and did it quickly.
The one star rating applies only to the office management/ reception side (the hygienists and dentists are very professional, timely and courteous). …
The staff is always friendly and kind. Service can take a while, but the lower cost of service makes up for it.
I was so happy the orthodontist was able to see my daughter the same day and she was a new patient! Dr. Byon was great. He took his time and gave me options regarding my daughter’s situation. I never felt rushed. Means a lot to find a doctor that actually listens.
I brought my son in as a walk in for a tooth ache. They got him in right away and did X-rays, sealants and fixed three cavities in two hours. The pediatric dentist and her two assistants were so sweet and did an amazing job. They made him …
Very professional 👏. First time no hassle. I love the oral surgeon DR. Lawson and his assistants Highly recommend. …
Excellent service. Amazing staff and the doctor very professional. Thank you so much!! Keep the great environment and nice place.
I love my dentist been going here for years!! The girls that clean your teeth are really sweet:)❤️
Dr. Pham has excellent bedside manner and provides a thorough explanation and options for dental care in every way.
Her attention to detail and perfectionist character are a plus to Greenberg Dental. Long live Dr. Pham
Dr.Garcia and the hygienist were both very professional and pleasant. A great visit!
Everyone was pleasant and the service was quick. I felt very comfortable with my doctor, considering that I am afraid of dentists. 😀😀 …
Appointment was set for 12, I showed up 20 minutes prior and then waited til 1240 to be called back and told I’d be seen shortly and then sat there til 120 with no one coming in. Maybe I caught them on a bad day, but I wouldn’t suggest this location.
Customer service is the worst. I went in in March for my surgery and even with my EOB in hand saying I only had to pay $600 for my surgery I was asked to pay $900 I was told I was going to get a refund for the difference and here I am 6 …
They have a very nice friendly staff & clean office, & prompt, courteous, respectful staff, I like this place, I’d drive from Orlando to come there for a visit with my dentist, or one of the ones they have there.
I was treated with kindness and they took time to explain carefully what I was going through and what needed to be done. I am so glad my insurance works with them. I’ve had HORRIBLE experiences with my dental choices I must say they are the …
The staff are extremely helpful and courteous. I was a walk in and they took me right away. They worked with my insurance and financial constraints. I would highly recommend this company
I have not yet had my tooth pulled. the amount for the procedure was very reasonable. I was disappointed to find out that my insurance didn’t work but that’s not their fault. someone’s going to be sending me a refund. so I just wanted to …
Great job by the hygienist I had this morning. But why is there a sign on the door that a mask must be worn to enter when none of the staff at the front desk was wearing one? A little hypocritical, don’t you think?
This location is one of the worst. Every time I have went with my children, they have so many workers that are not doing anything. They never answer the phone, and I have driven to the location (because they dont answer) to find only ONE …
I was pleased that I was able to be seen as a walk in. However, I was very disappointed that a dental service which was 100% covered by my insurance was not being honored by a dentist in the Greenberg’s office. He’s agreed to work in their …
Great service at reception desk. Excellent quality dental work. Courteous and professional staff. I’ve been coming here for many years, and I’m very happy with services rendered.
I’m a 39 year old woman, riddled with anxiety. It took me awhile to work up the nerves to have my filling and crown down but now, I wish I had done it sooner. Dr. Pham was AMAZING, caring, down to earth and so knowledgeable. I felt so …
Went there as a walk-in because I had a toothache for about two weeks and couldn’t get an appointment because everyone was backed up. Everyone I interacted with was very friendly and professional. Had my problem taken care of was given …
All of the staff was so kind and polite. The surgeon took the time to explain everything he would be doing before the extraction. The anesthesiologist and nurses taking care of me were so kind and caring. I highly recommend this place.
We were a walk in with a serious abscess. The staff were so accommodating and very sweet. I will transfer my care here.
This is the Altamonte Springs office and the timing and service I got yesterday was very professional and amicable. Sadly though, I had to visit the office to make an appointment because no one ever answers the phone nor respond to the …
They never answered the phone. Really rude dental hygienist. Made an appointment for the dentist and they gave my an appointment the day my dentist was out of office. They did but care. I was in pain and they stood there speaking spanish in front of me doing nothing. No compassion.
Dr Harrell is the best pediatric dentist for my little 7 year old. And she loves her dentist too. She’s so gentle with my girl. The dr moved from Winter Park and we still travel all the way here from Chuluota.
LaTonya was worth the wait. She was very professional and also personable wirh a great personality. She created a good atmosphere for my children and also seem to create a great atmosphere for her fellow employees. I would have given five …
I had a dental check up and a cleaning . The girl that brought me back from X-rays was super friendly ( that said alot) and my dentist Dr Pham was very nice and informative . Love that ..! The hygienist was Adriana very friendly and informative as well. Great service ❤️
The wait was long but the service was great. Dr. Garcia explained everything clearly and the technician did a thorough cleaning. All was done accurately. I will visit again.
Dr. Ethan Silverman is meticulous and compassionate! I couldn’t be more happy with the work he did on my chipped tooth! He also agreed to let me stay in the chair for a few minutes to see if the next appointment would possibly be a “no …
Every time my family has to go in there it is always a problem with insurance, and the lack of knowledge of the upfront staff. I am in insurance business so I try to advise on rules and the staff gets very rude, dismissive and when I call …
First time here. Very pleased with DR. QUYEN PHAM! Arrived a little early (15 min) filled out paperwork was called back 3 min earlier then my 1:30 appointment (which is awesome since the lobby was full). very friendly staff who were …
I went to the Apopka office once. Nice lady helped and nice dentist. But their answering service is terrible!!! I called 3 times and got through once. They don’t return their “Leave a message and they’ll call you back machine.” My wife will …
Very couteous employees and Dr Lawson is so professional and makes you feel with confidence on what you expected for the treatment👍 …
Doctor Aaron Scott and his staff did a wonderful job with my child’s braces. The before and after difference is immense! My child feels much more confident now and we couldn’t be happier. Thanks Greenberg Dental!
I had a deep cleaning and other procedures done this morning. I was very satisfied with Dr. Garcia and all staff members. They all were very nice and concerned about my dental issues. I would recommend Greenberg dental to anyone.
Great hygienist! She is thorough and my mouth feels wonderful when she is done. I would give it a 5 star, but oh my goodness….to make an appointment…. Other places allow you to make an appointment a year out. This one doesn’t allow for …
Had Root canal done today . Jesus was great. He is kind, funny and made you relax . He also answered all my questions about the procedure. I felt the dentist could have spoken a bit more the procedure went great they ensured I was numb. …
Very pleasant to deal with. Prompt service. Tried to save me money.definitely recommend them. I had a serious problem and I am going on holiday and didn’t have time to do a long treatment. They got me in and out in a few hours got the lab …
The wait time is less than it used to be. I love the general dentist. She is wonderful.
They were friendly and very efficient, non judge mental. I will have to go back to get the major work done but I’m looking forward to this with this staff 😊 …
If you are frustrated with the Port Orange location– please give Altamonte a try. It is worth the drive for us. We are reated with dignity here and staff is empathic and competent.
Felt very rushed and unprofessional atmosphere had to wait 30 minutes past my appointment time. My son has issues flossing his bottom teeth just like any other 11 year old and they were just as dirty as before entering for his quarterly cleaning…..!
Today 11/28 2022.
My appointment was at 9 o’clock in the morning, I arrive 10 minutes before my due time, I checked in, tell me wait in the waiting area, which I did. …
Oral Surgeon very personable, yet had an 8am appt and not called back till 9:10am. After asking was told they were short-staffed. Very nice and clean inside, just be prepared to wait longer than expected (30mins is reasonable).
I had a very pleasant experience with everyone at Greenberg Dental Office. The nurses was very polite and curious with me and I love that. The doctor was great and I’m looking forward to going back for my dental procedure. That you all for answering all my questions concerning my dental care. Thank you again… Ms. Beverly Mathews
If you want to make a appointment here they never answer the phone. The dentist is great though. Just can’t get anyone to answer my calls, I have been trying to get an appointment for 5 days at no avail. Staff is great too.
The Absolute WORST Dental Experience EVER!
Three Times Now.😡
Terrible Terrible Staff And Respect Of Time/Appointments. …
Dr. Baker did an amazing job – was patient, efficient and just plain polite. His assistant (I belive Mr. Jesus) was amazing. He was kind and very accommodating (hospitable). I left very well cared for and serviced. I would definitely …
Very nice and knowledgeable staff, minimum waiting time.
Clean facility and comfortable waiting room.
The X-ray lady, higiene lady and dentist , was very friendly and patient to deal …
Two different things to rate.
Had a cleaning, the lady was professional and did a great job. …
If I give a zero I would. My daughter and I had appointments for the same time. I waited about 30 minutes to get my cleaning with Rosy. She was great, she always give my cleaning. After my cleaning was completed we still waiting for my …