GreenState Credit Union

GreenState Credit Union

GreenState Credit Union is a member-owned financial cooperative. Since being organized in 1938, GreenState has grown to be the largest credit union in Iowa with $9 billion in assets and 350,000 members. Products include checking, savings, money markets, CDs, home loans, auto loans, credit cards, commercial loans, treasury management, insurance, and wealth management. Membership is open to anyone living or working in Iowa or a county in Illinois, Wisconsin, Nebraska or South Dakota that borders Iowa. GreenState is consistently nationally ranked in the top 1% of all financial institutions for returning profits to members with better rates and lower fees (by independent research firm Callahan & Associates).

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GreenState Credit Union Reviews ( 41 )

  1. If I could give zero stars I would!!!!! Leaving this bank is the best decision I’ve ever made. They made a mistake and I had to pay for it. An over $400 mistake!!!!!! Horrific

  2. Nice place. This is where I bank. Whatever the reason I go there, be it withdrawals, loans, questions etc. I’m always taken care of. I highly recommend this Credit Union.

  3. The BEST Credit Union in Iowa. I’ve banked at a couple of different ‘credit unions” and UICCU is friendly, helpful and quick! I wouldn’t bank anywhere else now that I have switched to UICCU.

  4. Great rates, awful processing time, took from April to end of August to close. Not due to any delay on my part. End of year Tax paperwork contained wrong dates and missing information.

  5. Wouldn’t do any business with any of the Uiccu branches. Been no help to me with my auto, being late on notifying me of changes that charge horrendous fees. Be aware of banks that pick up high interests loans, they’re usually up to some shady stuff.

  6. Your Telephone answering system is terrible. You have way understaffed the system. It appears to be designed to get people to hang up in frustration. Every time I have called the hold period lasts for a minimum of ten to fifteen minutes, …

  7. Worst place to finance a vehicle!!!! It doesn’t matter if you pay on time or pay extra money each month. They pile on interest every day to your loan to make sure that you never climb to the top of their mountain to repay your debt!!! When …

  8. UICCU is far and away the best personal banking alternative in Iowa City. Their staff is friendly and helpful. Their breadth of services matches or exceeds any bank in the area and being a shareholder instead of just a customer does pay …

  9. Terrible and dishonest when getting a car loan. I asked for a 60 month loan, and never specifically agreed to any extra services. First documents had a 83 month loan with 3 optional services included, and over email they told they can’t …

  10. I appreciate the awesome membership benefits and the friendly, caring staff. They make it easy to make the best decisions for our financial plan. The only thing I wish they would improve is the ability for both parties of “joint” …

  11. Jason Spengler was very helpful with our request to refinance our home.
    Initially, when we purchased, the UICCU loan department was accommodating and easy to work with. When we recently decided to refinance, we got the same level …

  12. Excellent Credit Union, but I hate it when I am coming in for a simple transaction, and the teller tells me “I notice you don’t have a checking account!” and then proceed to tell me all the benefits a UICCU checking account will bring me. I …

  13. I love our bank. Everyone has accounts even our kids. They call us by name, they remember things about our lives. We appreciate all the resources and information they share with us. AND that is just the personal bankers… the mortgage department is top notch. Best I have ever worked with. I would highly recommend UICCU.

  14. Great service and staff. We have been banking with GSCU for a while when they were UICC and have been very happy with the service and staff. Have never had any issues on the contrary whenever we have a question or concern there is always someone following up to make sure we were taken care of

  15. I’ve been a loyal customer of GreenState (UICCU) for a decade. I recently had overdraft fees which were quickly paid-off but GreenState decided to send me to collections or, if not collections, a company that behaves exactly like a …

  16. I currently bank with four institutions (soon to be three) and GSCU is the most unpleasant one to work with. One example, we moved out of state and I was trying to update my address. I logged into my online banking portal and kept getting …

  17. The quality of this credit union has declined immensely. I’ve been a member at GreenState since 2014 and even have a car loan through them, but, especially in the last 4 years, have rarely had a transaction or request completed correctly. …

  18. We paid off our car and when we asked about the title we were told it had been mailed out. We never received our car title. One would assume that a car title sent through the mail would require a signature, this apparently was not the case. …

  19. They bought my mortgage and took over Oxford bank . They have incorrect information. They show I have not made a payment for two months but I have proof of cashed checks and that the payments have been more than the amount due. They have no way for anyone working to get a hold of them to take care of issues. Avoid them at all costs.

  20. Worst bank in the area. Scammers were able to go through their system and stole our money by charging $14.95 for several months. As our business dealt with different companies and 1000 of transactions going on, it was difficult to detect …

  21. They used to be a good institution. They have gotten too big and have forgotten their roots. May as well bank with a national bank. Customer service is terrible. Very long menus you have to listen to and then very long hold times. 45 min to …

  22. Worst website ever. I have to save my credentials on my computer for you to allow me to reset my own password? What kind of garbage is that, nobody else does anything that dumb. If i clear my cache then I can’t reset my password without …

  23. Terrible credit union! Currently have a car loan through them and I blame it on the postal service, but I received what looked like a ‘final notice’ to provide proof of insurance on the loan about two months after the initial purchase. …

  24. Sarah Hughes with GreenState Credit Union is a mortgage loan officer you can trust. Sarah is a knowledgable mortgage loan officer staying on top of the local real estate market. Sarah Hughes always responds to texts, emails or phone calls …

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