Gtek Communications

Internet service provider, Gtek Communications

GTEK Communications delivers the best Internet, Phone, and Security services for 50 cities in southern Texas. These cities include Kenedy, … See more

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Gtek Communications Reviews ( 250 )

  1. To John/jon I sadly didn’t ask how it was spelt :/ but you helped me out so much, and you were a really cool dude and I wouldn’t mind being your friend lol but on a professional stand point he was very professional and friendly helped me out greatly would talk to again if I have any problems, thank you John/jon you rock!

  2. I loved Gtek. I own a condo that I rent out and gtek made my condo rent-able by offering internet at a real bargain price ($16.99). Everyone wants to have internet on their vacations and those without, get bad reviews. …

  3. Robert was very knowlegable and very professional. He was thorough in the whole process. He was allowing me to to ask question and even broaden the answers. GTEK, he is a good employee for you all.

  4. Hands down the very best of High speed internet providers that we have ever experienced. Not only do they provide great internet service, they also have excellent technicians! We value doing business with such an amazing team, Thank you Gtek communications!!!

  5. Awful service. Awful provider. Awful staff. My contract is finally up and attempting to find another isp. Never before have I been treated so poorly or had this poor quality of internet services. It fails on a daily basis. They never call …

  6. Michael H. was very helpful. Got us up and running in about 5 minutes after some user error caused the internet to go down. Love Gtek and the customer support!

  7. I spoke with Michael H. Today about signing up for Gtek service, he was very informative, answered all my quirky questions, very professional, and polite. I can’t wait to see what Gtek has to offer!

  8. Professional service and very courteous. Marcus works hard to fix our problems. We have had connection problems in the past and he always finds a way to improve our signal strength. Thank you Marcus for all of your help.

  9. We had been having connectivity issues with the internet. Phone troubleshooting was unsuccessful. A technician was sent out to fix the problem. Marcus was efficient, knowledgeable, and explained everything very thoroughly. Great technician! I would definitely recommend him.

  10. Been with them since 2013, unfortunately I haven’t figured out why I stuck with them. Internet is awful, I’m not receiving the upload and download speeds I’m supposed to. Everything is constantly buffering and playing multiplayer games on …

  11. Marcus did a great job of getting the internet to work for me again. One of the only technicians that has come out willing to troubleshoot and fix the problem. I give him 5 stars. The only reason for the 4 star rating is because gtek troubleshooting over the phone needs some work.

  12. Javier Cano was fast and knew exactly what he was doing. He told us both ways to use our internet with either using wifi or the cord to give us better connection. So yeah he was very knowledgeable. We are very pleased with Gtek. Off to a great start 👍 …

  13. Service is extremely unreliable. Have to call in almost every week because we have no internet service just to be told that they are having issues with the towers & service will be restored in an hour. This happens way to frequently. When …

  14. Chatted with Michael H. To get our appointment setup up for new HSI install. He was very knowledgeable, able to answer all my questions, a delight to deal with! Thanks Michael!

  15. We live in a rural part of town and have had the hardest time finding an internet service where we live we just got connected and im so excited to start using our tv for once! Javier Cano was an awesome technician who was very informative …

  16. Nathan was extremely knowledgeable and polite! He explained everything and walked me through the process of installing internet in my home. Afterward he showed me how to use the internet on my phone and how to access my account online. I would definitely recommend gtek communications and Nathan !
    Thanks

  17. Installation was quick and the representative explained everything he was going to do. Afterwards he walked me thru setting up WiFi on different devices in the home. Overall I was very satisfied with the service installation and quality of WiFi.

  18. Very professional, courteous and knowledgable. The technician Nick G., answered all the questions I had and efficiently checked all the equipment for proper function and replaced what needed to be replaced. I was very satisfied with the service he provided!! Thank you Nick and Gtek!

  19. Michael H was great, helped me upgrade my service. Very personable throughout the interaction. Thanks again for your help, I really appreciate it.
    Stay safe !!!!!

  20. I feel so bad I forgot the technicians name, but he was so nice he looked like Dennis Quaid! Installation was incredibly fast! 10 out of 10 would definitely recommend!!

  21. Zach Ellis did an absolutely stellar job installing our internet service. He demonstrated an impressive skill set and a willingness to go the extra mile to get the job done right. GREAT JOB ZACH! THANKS!

  22. Nathan Our service Technician went right to work and tackled our internet problem. He is very polite and professional. He cut down Palm tree limbs and didn’t mind cutting extra limbs to make the tree look good. Now that’s Customer Service👏🏻😀. Nathan, you went above and beyond. Thank you 😊 …

  23. Very polite, professional, and courteous. Excellent service from technicians Zachary and Skylar that did the install. Highly recommend this company and the service they offer.

  24. Robert was efficient and cleaned up after his work! He even put on shoe covers before entering the house due to the mud and rain! First time using Gtek and made sure I had all my questions answered before he left. Thank you guys!

  25. I’ve had their service for over 3 years. Problems are rare, and usually fixed quickly. Only had 1 instance where that didn’t hold true, but Coy find the solution and solved the problem– so I think they’ve earned the rating and my continued business!

  26. Javier Cano was the tech that tested and located the problem in my system. a grounding junction box was mounted in “an exposed to rain” location. he eliminated the box ran fresh cable from dish to router and my performance improved …

  27. Michael H at Gtek did an awesome job helping me this evening. We have not had one problem with it, until this evening after a thunderstorm. He got me up and back online in a matter of minutes.

  28. I have been waiting for GTek to become available in my area and called to sign up as soon as I did. It’s a great local company with good pricing. I love it! Thank you so much. I highly recommend this company for internet service.

  29. I have had GTEK since they were fairly new in the Portland Area. The customer service and internet has always been top notch.
    They have amazing staff who are not only helpful and courteous but they are also …

  30. Y’all service is awesome.we love it.. Robert from Gtek came was respectful and told me what he did to fix the busted cable and wore his boot covers . Also he answered all my questions I had , very great job. Thank you

  31. Technician had come by and changed the direction of the satellite without us knowing. We started to experience slowing internet speed without no true indication of why. We get capped out even on the “GOLD” plan and was suggested to go up in …

  32. Gtek is my only option. If I had another option, I would go with anything else. The internet is slow even with the highest plan. There are outages frequently. Their coverage is spotty at best and cannot keep up with all the people now …

  33. GTEK has great customer support and speed/connectivity consistency! Our area had very strong winds one day, so I called customer support bc the dish got turned around. The customer support I received was awesome! They scheduled us an …

  34. After trying three other companies to no avail I was hopeless! I just couldn’t get internet at my home. I was either too far from a tower or had obstacles blocking my way. I saw a Facebook ad for GTEK and decided to give it a shot. A …

  35. Its really difficult to run a business when the internet is CONSTANTLY going down, it’s like pulling teeth to get it fixed. If it was up to me I would’ve had service cancelled a long time ago. Spectrum is better.

  36. Customer service has been OK, but internet service is horrible. Guaranteed speeds are not even close to advertised and latency is extremely high. I’ve opened a ticket and technician can’t service onsite more than a week out. A lot of …

  37. Gtek is my only option. If I had another option, I would go with anything else. The internet is slow even with the highest plan. There are outages frequently. Their coverage is spotty at best and cannot keep up with all the people now …

  38. I’m giving this company a 2 star rating because at least the customer service was ok. I’ve been dealing with issues for a month now and everytime I call, my tower is ALWAYS down. I don’t know how the tower could be down EVERY time I call. …

  39. This is Tammy Bannisters account and I thank Travis , he was a great tech. Explained things great for me and made it work. Thank you for sending someone out that actually checked everything and didn’t skip over anything .

  40. Tech Dylan Jones, was very nice and patient with me and he deserves a five star review!! He answered all of my questions, and helped me with my service!! Also Coriene helped me out, her customer service was awesome, to me they are great internet service!

  41. Fast, knowledgeable, and courteous service! Marcus fixed our issue quickly and also made recommendations for additional improvements that can be made to improve our internet speed – all considered normal update of equipment – so no cost to us.

  42. Robert was professional, provided great support, and had great communication. He wore the appropriate attire including his mask insuring our safety. He then provided support on what to do expect.

  43. G-Tek service is very unreliable. When I signed up, I was told I was in a “2x speed area” meaning I could get 30 mb/sec. I’ve yet to see a speed over 12 mb/sec. Not to mention the constant outages. I hope they get better soon. Because, right now, they suck.

  44. We initially had GTEK before Hurricane Harvey came around in August 2017 and then our connection went to the crapper… didn’t work period. We don’t have very many internet options where we live and decided to give GTEK another chance since …

  45. Amazing service. NATHAN is a highly professional, skilled technician, polite, with critical thinking skills.
    Nathan, Explained the situation and fixed it with nonsense. He was on time and …

  46. Continued 7-23-2019…….So Josh responded to my concern rather quickly. He promised to resolve the issue and He had Ruben call me this morning. Ruben was able to walk me thru process again and he pin pointed the problem in less than 5 …

  47. Robert was a excellent tech . he help us out explaining in detail about our Wi-Fi. He is very nice and answered our questions. I will recommend your company and Robert to family and friends. He is a asset to your company

  48. Awesome customer service! Michael H. was very friendly, patient, took his time explaining every option to meet our needs, but most importantly, he was very knowledgeable about their products and services.
    Definitely recommend!!

  49. Russell came out for a call just to fix my guide wires, he not only did that but upgraded all of my equipment without anyone asking. Very nice and excellent service!

  50. Our next door neighbors recently became Gtek customers. During their installation, the crew noticed our tower was not tethered properly. Without our knowledge a service call was created, and a few weeks later a group of guys (Javier Cano, …

  51. My tech guy was awesome!! He set up the equipment for eveything and got it up and running perfectly, very fast and efficiently!!! It was a pleasure doing business with the Gtek company overall.

  52. The installer Skylar was very friendly and worked fast. He gave me easy to understand instructions and even worked in our muddy yard! 10/10 customer service here.

  53. Geek is good about responding to problems; but, the towers are too full; therefore, we often cannot get internet service around 5-6 PM, & 10PM. The problem has worsened w/ CV issues of more usage; so, I do not know if it is a good “value” …

  54. We were very satisfied with our technician Anthony. He did a great job!! He was fast and answered all our questions. We are excited to enjoy our internet service with Gtek. Thank you Anthony for installing our internet service.

  55. Technical Nathan came out today to service my internet. To find out our radio was the wrong one that was originally put up by Tech Nick. Nathan did a great job fixing the problem. …

  56. The rep who I spoke with when setting up my Internet service was very professional. His name was Jim and he was very thorough when explaining all the services and plans to me. I look forward to my internet service.. Thank you

  57. Bad service every time it rains , I recommend you choose another company if you can. I’ve been stuck with these guys for years due to living in a rural area. You still get charged for services not rendered, atleast one day out each week their are always technical issues.

  58. I was supposed to be at home today to handle the installation service but I had to go into work but thanks to Robert, he handle the installation generously as my wife was the only one at home at the moment and had little experience with internet services. THANK YOU VERY MUCH ROBERT FOR THE INSTALLATION

  59. Russell Brown came out to my house to address an issue I was having. He did an outstanding job and resolved all the problems. Russell has been out to my house before and he always goes above and beyond to make sure everything is just right.

  60. (12/12/19)Making another edit to the review. I’ve cancelled this service. It was very unreliable. Turns out the tower in my area was capped and they have no plans on fixing it. Not a good service at all.. …

  61. I’m honestly not that type of person to talk bad about anyone or anything.Im VERY VERY PATIENCE. I DISLIKE TO EVEN HAVE TO WRITE THIS. But my goodness gracious. Has anybody had these problems or even worse on what I’m about to tell y’allI …

  62. Zachary Ellis and his coworker did an outstanding job! Super polite and professional. Will definitely be contacting him when we move in the future to get our internet up and running!!!

  63. Have been a customer for a couple of years. Have always had issues with connectivity. One min it can work perfectly and the next it’s speed is reduced to nearly nothing. Bought modem through them and it only lasted a couple of years. They …

  64. I’m giving Gtek three stars is for the three months of service we actually recieved fast, reliable internet services, and their customer service team is exceptional (however you will be on hold forever). We have been with Gtek for about 2.5 …

  65. I contacted Gtek and was confused with the different quotes and plans they provided, especially incorrect info, until I got in contact with Tara. She cleared things up for me, was patient and provided me with excellent services to all my …

  66. The technician that came out to do the install was Travis and he did a fantastic job. He was prompt and courteous and did a great clean installation of the equipment on my home.

  67. Today we upgraded to Gtek! Robert was my tech he was so informative, fast and educated us on how to get the best out of our wifi! And the service is so much faster than Hughes net

  68. Micheal H was amazing! He helped me set up my new account and get logged in within a matter of seconds! Thank you so much for your quick service and amazing personality Michael!

  69. After an initial scheduling issue, the company was able to get to me within a day of the original schedule and waived the installation fee due to the issue being theirs. The installers called with updates on their arrival time and were polite and knowledgeable.

  70. I have nothing but great things to say about my experience with GTEK so far. From the very beginning the customer service has been excellent, Skylar and Nick did an outstanding job installing my antenna and went over and beyond with making …

  71. I just had internet service installed at my home and the technician, Javier Cano, was so professional and thoughtful of my wants for placement of the small satellite device needed for service. He was very knowledgeable of the product and …

  72. Great customer service and there response time for repairs is quick but Internet is horrible. I’ve had several Tech come by and they blame there tower and it needing upgrades but nothing is ever done. I pay for 20 down and 5 up but only get …

  73. Nathan was very friendly and installed our equipment when he didn’t have to. We didn’t have an appointment and he took the time to install it anyway. He was very informative and friendly. I would highly recommend him.

  74. Just can’t say enough good things about Gtek- Both Nick and Javier are the best! Friendly, knowledgeable and best of all they follow up. Thanks Gtek for having such valuable team members!

  75. I have only good things to say about Gtek. From my first call to installation, they have been so helpful. The have great customer service on the phone and the tech, Marcus, that came out to do the installation was so nice and polite. I highly recommend Gtek!!!

  76. Gtek unfortunately is the ONLY internet option at my address, and is NOT reliable at all. Cuts out every night exactly around 8 pm every day. Lately it cuts out multiple times every day. If you ever get ahold of customer service they try …

  77. Our Installation Tech was Robert. He did a great job. The installation was done professionally and all our questions were answered. I highly recommend your service.

  78. Very happy with Gtek, technician came out and installed everything quickly, answered all my questions efficiently and provided excellent customer service. Needless to say I am very happy to have switched over from Hughes Net! Thanks Gtek!

  79. Just had my new GTEK residential dsl internet installed and set up by a very nice,friendly and knowledgeable installer named Skyler. He was very thorough and professional with his installation and explanation of the service. We live in an …

  80. This was honestly the best thing iv done this week had Marcus come by and installed my WiFi. Bout to be a long term customer. My sister been with this company for 5 years and no problem. Happy to be apart of the Gtek family. Thanks again Marcus

  81. Very happy with our internet service. The service tech, Javier Cano, was very professional and courteous. He took his time to find the best signal and the best place for the for the router. Highly recommend Gtek communications. So glad to finally have service in our area!

  82. Russell did a great job. He called with an eta as I had requested and worked until he had no more daylight. Appreciate that he came out so late in the day and worked hard to get us up and running. Thank you!

  83. Russell Brown gave amazing service today! I highly recommend both Gtek and their service crew. Professional, courteous, and all around a fantastic experience. Thank you Gtek!

  84. I purchased a home in the Lake Corpus Christi area recently. Gtek is the best internet service with the best speeds and no cap on the data you use. They arrived early for the installation appointment, they were highly professional and my …

  85. I have used GTek for 8 years for my residential and business needs. They have always gone above and beyond in their customer service and in ensuring that we received the best possible. Justin is amazing and always answers promptly in …

  86. Robert did a great job! We had trouble with the internet dropping out and he came and replaced the radio with a newer model. Fast service and we now have a stable connection!

  87. Robert was amazing! He was fast and was considerate of my time schedule. Installed my internet and explained everything to me. I was able to finally get internet at my home. Also, thank you guys for coming a day earlier and offering me that time spot, my anticipation was killing me! Great customer service!

  88. I have tried to get internet at my location with a few other internet providers and they would come out and tell me it couldn’t be done not too mention their prices for such little and slow MB/s speeds. I found GTek and they came out and …

  89. Service has never worked. I work from homw and im so behind on my work because of their service, yet we are steady paying. You cant get through to them as far as i dont want this service. since the first week. Does anybody know how i can get through to Administration?

  90. Gtek is a great company that provides amazing customer service. Their technicians are friendly, knowledgeable and willing to go the extra mile to ensure a timely installation. I would definitely recommend them as your next internet service provider!

  91. Our tech Travis McElroy was very courteous, pleasant and very knowledgeable. He answered all our questions, and explained how the system operated and how to use it to our advantage. I would highly recommend GTEK because in less than an hour, we have seen a huge improvement in our WiFi capabilities.

  92. Russell came out and hooked everything up and was very informative and polite. Rusell kept us posted as to when he would be arriving and was here on time.
    Unlike the cable companies. He was the best installation tech I have ever had …

  93. We are located just north of Beeville and have not been able to get anyone to provide us service that actually works. Russell came out a week earlier than we thought we would be able to get someone out, and he worked in the rain to get us …

  94. Travis the Tech was awesome, came early on a Saturday, hooked up our new service, cleaned up after himself. Knew what he was doing and answered all my questions. Very efficient. Thank you.

  95. I’ve had internet service with Gtek for a couple of years and have been impressed with their customer service. I received a call from them two days ago stating that they would like to do some maintenance on the equipment. Apparently there …

  96. I would like to thank Russell Brown for my installation today! He was a very polite gentleman who answered all my questions, and was very professional. Got us up and running in no time!

  97. Just subscribed to Gtek, Michael H helped me through the process via live chat. Conversation was prompt, professional and friendly. Can’t wait to see what this service has to offer. Stay tuned I will update after install date at the beginning of September. And will again update after a couple months with the service. Thanks Gtek

  98. Jared Howell was the customer support person who helped me with my issues. He worked with me to try and identify why I was having recent issues with my internet. He even called me back to check the service upgraded properly and that I would …

  99. I could not be happier with the service I received today. My technicians were friendly, quick, knowledgable and very helpful after the install. They answered all my questions and made sure all my electronics were connected and working properly.

  100. Robert was my tech, he came and installed today, very professional, very curtious an overall great person to have at my home. He assisted me with setting up devices and went over everthing. Great asset to Gtek.

  101. The Technician that came out today was very professional, Patient and wore his mask the entire tune . He was not rushed and did everything in a very professional manner . He showed great Mannerism . I wish everyone I dealt with was a nice and professional as he was today ! Thank you Skylar Martinez…

  102. I have been a GTEK customer for a little less than 72 hours. I have had a technician over twice, I have had to call 7 times for slow speeds and they still have no answers. …

  103. I just set my service up and the install will be on Wednesday. Michael H was very professional and informative about everything. He even saved me $75 on my install! Thanks!!! Excited to have some internet again!

  104. They were quick with installing the equipment and helped walk me through how to pay online. Skylar was very polite and made sure I was all setup with everything I needed before leaving. Would highly recommend! …

  105. Have had this service for a year and a half. Worked great first couple months, then suddenly no speed. Had repair ppl out over next few months, come to finally say they could not deliver the speed I was paying for so they lowered my plan. …

  106. On 6-10-20, the installer Robert Gonzales was very courteous, professional and explained all he was going to do and always asked if we had any questions. Gave us options how to place outside dish and best place for router inside our home. …

  107. Robert was very courteous and nice. He had good software skills and took his time to explain how everything works. Robert also hooked up my TV and apps to WiFi. He did an excellent job!

  108. My Gtek tech today was Nathan. He did an outstanding job.it was a very fast installation.he was totally knowledgeable about all aspects of the install.he answer all my questions with ease. He was very professional. Internet speed(bronze) is …

  109. We have been customers for 5 years. Lately our service was getting really slow. Wasn’t sure if we had too much on the WiFi but I placed a service request anyway. The tech came out after accommodating our schedule- and did an awesome job. He …

  110. We had no trouble connecting, to the Gtek services. Technician guy, came out did what he had to do. He is very knowledgeable made sure we understood everything, from setting up the satellite connection ,wires,to making sure we understood everything. Thanks to technician👍 …

  111. Nick was very professional and answered any questions I had regarding my service. He had the installation completed in a very timely manner as well. I’ve only had the service for a few days but so far I have been very happy with it. Thanks again Nick!

  112. Whole process was seamless. All the way from starting by making an appointment with Michael to the install performed by Marco. Both were very professional and answered every question I had. On time and professional.

  113. The tech that came out to set up our internet service was very polite and very informative. He made sure everything was good to go before leaving. Awesome job Russell on getting us up and running.

  114. Javier Cano was my technician today I would love to say he was very Professional and courteous. My Internet service has been down for about two weeks and he came and found the problem and fix it right away and made sure that the problem …

  115. I have been having trouble streaming some Netflix, Vudu, and Disney plus shows. I called costumer service today and spoke with Nick. He did a great job explaining every step he was taking and checking my service from his side. He was kind …

  116. Gtek was such an amazing company. They constantly were making sure our service was working well and anytime there was a problem, they fixed it immediately. Installation was easy and customer service was top notch. Thank you Dillion J. for making our experience such a joy. I 100% this company to anybody looking for great service.

  117. Gtek really came through! I called and set up installation with VTX and Ranch Wireless and they didn’t even try to see if they could set up service our neighbors across the street have service with them so we were going to go with them as …

  118. Marcus came today to relocate the tower for our new roof. He did an excellent job! Everything looks nice and neat. He was also very courteous and professional. Highly recommend his services.

  119. We have lived at Aransas Oaks RV Resort for about 2 months. We have had our wifi go down 3 times within that time (about every 2 weeks). When I called, the tech informed me that indeed the network was down. I asked him about how often …

  120. They removed equipment and left holes in the roof re install equipment in another position removed and left holes again . It is a rental house and the first time never got permission then removed and reinstalled two more times after i …

  121. Great service. Our installation tech named Russell was very helpful knowledgeable and pleasant. We were amazed how quickly he climbed our chimney for mounting our equipment. He is a true “Spiderman”. We are very pleased.

  122. Roberto was our field Technician and he was most professional. He cleaned the area where he worked. His worked neatly and achieved good quality results. We’re pleased with the job that he did for us.

  123. Where do I start?! Our experience this morning with the GTek Technician (Robert sorry I didn’t get your last name but you know who you are) has been all around extremely pleasant. From the start he was super friendly and helpful. He called …

  124. Excellent response from Getek reps.Very professional and courteous. Technician was well educated for the work being performed and professional in his work ethics. Explained their system and provided us with necessary information on bill paying and technical support. Highly recommend Gtek.

  125. The service tech nathan was very polite and professional. He got my service back up and even made the line going into the house look better than when originally installed! Also he took the time to ask about our usage and let me know what else they offer without trying to sell me anything,greatly appreciated!!!

  126. Russell was a great installer and communicative. Unfortunately, due to social distancing rules being followed, I didn’t take the opportunity to review operation of the router with him. Very happy with the service I’ve received to date so far.

  127. The best customer service in town. Every time I walk in, Renee greats me like a family member. She always has a smile on her face and is eager to take care of any issue I have or we as a company @ Larrett Energy Services has. She always …

  128. Service Tech was very personable. Went over every task before it was preformed. After all was completed, explained how the system worked, billing and pass codes. When he was getting ready to leave, family showed up and he took the time …

  129. Robert and Marcos installed Wifi for us. They had to deal with our dogs bugging them the whole time! They were so patient and did a great job explaining the service to us. If I ever need to call for any service again I will be requesting …

  130. Russell Brown did our install a few days ago. Very pleased with his professionalism and knowledge of his craft. He was polite and got us a great signal and set up in a very timely manner. Strongly recommend him on anyone’s install.

  131. Russell Brown did an outstanding job installing Gtek on our house, another installer try with no luck but Russell showed persistence and great work ethic in completing the job. He was courteous and professional. Gtek service had been great I give Russell Brown and Gtek 5 stars

  132. I’ve had Gtek several years, before they expanded their network it was decent, but since they upgraded their speeds it seems like the network can’t handle the bandwidth. If you are using this service for virtual learning be wary that it has …

  133. Very polite, professional, and courteous. Excellent service from technicians Adrian and Travis They found my issue right away, My husband has TV again! and He was very satisfied with their work. Highly recommend this company and the service they offer.

  134. Just got set up today and I already love it! Not only is the WiFi fast and easy to access but the service was remarkable. I had an employee named Robert who helped me and made sure I had all my questions answered all while keeping his …

  135. From the first phone call I made to the date of installation they have been very professional and informative. They were able to come out in a timely manner to install the service. Tech was very polite to my son when he was here. Thanks again GTEK! Looking forward to years of service with you all.

  136. Robert came to install Gtek at our house and he was super helpful and made the process really easy and simple. The only thing I noticed is we are supposed to have both a 2G and 5G signal, but after he set up our modem, we only have one …

  137. Just had my service installed today and the two guys that came out were very knowledgeable in their line of work. Also very helpful and took their time with mounting and running the wires for a very clean look. Also the the guys were very …

  138. Robert did an excellent job. He was sure to cover all the necessary information. He was knowledgeable and answered any questions I had. I would recommend him to anyone who is interested in using GTek. Thank you Robert.

  139. Had technician Roberto A. show up to my door thinking we needed service but was actually the house before ours. While at my front door he asked how my service was to which I replied was somewhat unstable. He asked to come in to check to …

  140. Robert was awesome! Friendly, professional, knowledgeable, prompt and willing to help and answer all of my questions! He stayed while I logged on devices and checked speed. So happy I switched to gtek!

  141. We needed assistance with our password but having difficulty with resting online. We worked with Michael H who was super helpful in identifying and our account securely and assist with our password to our router. He was super helpful and patient with us as we didn’t have our account number. Thank you Michael H..

  142. I’m a new customer, as of today, and so far I’m enjoying this service. First time using a WISP; it’s the only option for this new location. My technician, Travis, was very friendly and helpful in getting us set up and understand how it …

  143. Travis was my installer and did a great job! He made sure I was happy as the customer and made sure that everything went where I wanted it to go. He was very respectful of my new home. And he cleaned up everything before he left. And GTEK is so much faster than the service we had previously. I can tell already I’m going to love it!

  144. Robert had just completed an install at my residence. He was very knowledgeable, professional and courteous. He answered all my questions and explained to me how to hook up smart TVs, devices and cameras. Would defiantly request him for further service/installs. Thanks again!

  145. Technician Robert arrived promptly at my residence and connected my internet service without any problems. I’ve lived at this residence for about a year and have been without internet service because different companies and different …

  146. Renee Tatum was awesome in helping us set up service. She explained the different plans and help set up the plan that was the best fit for our family. The guy that came out to install explained everything before installing. He gave us tips for streaming and was very polite and professional.

  147. Just had our internet installed today, our technician Russell did a wonderful job. He arrived exactly when he said he would, and did his work in a timely and professional manner. So far the internet had been working great! Excited to see …

  148. I highly recommend Gtek, Robert was very professional and courteous. He explained everything and set up all our internet needs. He explained everything he was doing throughout the whole process. Answered all our questions and make sure we understood everything before he left.

  149. Russel did a wonderful job. He is polite and professional. He is very knowledgable. I couldn’t be more satisfied with his service and instalation. Thank You Russel.

  150. Great install, was here when he said he would be. Worked with me doing it late in the afternoon because it was easy to leave early from work rather then take day off. Russell was very professional

  151. I’ve had service with Gtek for several years now, lately I’ve noticed it’s slowed down quite a bit. I was able to chat online with a representative, Michael H. He was so professional and had my antenna updated within minutes. Definitely recommend their services.

  152. Robert was super amazing, made sure we knew everything we needed to know, walked us through the steps we needed to do an didnt leave till we knew everything we needed to know, was super polite, set everything up very fast an in a timely manner. Would definitely recommend him an Gtek to everyone out here

  153. Russell was great and very informative. Took excellent care when installing cable line ensuring that it was hidden, and treated our home as if it were his. He was very respectful! Best service, in a long time across the board.

  154. I just recently signed up for internet services with Gtek and yet not sure on the service it will provide. What I do know, is that from the initial phone call to set up the service and Jacob the technician that arrive to connect were very …

  155. Both techs were very friendly and most knowledgeable. They shed a bright light on Gtek, I had been a little aggravated due to poor communication and difficulty getting timelines straight for me to meet the techs out here….but I am most …

  156. Robert Gonzalez was very honest and informative. I’m very grateful that he took the time to explain the set up of the equipment, and how depending on the location, how it could affect the space on our property. He was very professional and knowledgeable.

  157. What a Blessing to have such great Customer Service!!! Been w GTEK for a few years and will stay loyal for sure. Excellent service all the way , John C. Answered and rocked my issue w internet/tv connection!!! So helpful and a pleasure to speak to. GOD Bless You All!!!

  158. Skylar was our technician that came out to install at a second location for us. He refused to drill a hole in the side of our RV and found every way possible to still make it work. He was very professional and showed all the speeds we were …

  159. Their service is always going down. At least 10 times a month. Expensive and I paid for the month, but ready to move on, but they won’t refund my money for the rest of the month. Unbelievable. Rude representative. Not helpful at all. Not …

  160. Robert was very professional and knowledgeable. He explained everything to me and we also added additional equipment to my account and I have a good signal all around my two story house. He also showed me where the tower was and I can see it. Now that is line of sight!!

  161. Russell did an amazing job getting our internet service installed and set up. He made sure to give me a call to confirm the install as well as let me know his ETA. During the install he spoke with and showed me what he would be doing to …

  162. Techs did a great job installing my system. They showed up on time and completed it in a timely manner. They showed me in detail how everything works. Much better than their competitor!

  163. Robert was my install tech. He was very respectful and quick and clean about the job. He was informative about the device installed, and walked me through the online platforms to pay and set up account.

  164. Robert and Simon were very professional, attentive, knowledgeable and extremely efficient in providing a new install. Amazing experience and excellent customer service. Internet service is super fast with multiple devices being used …

  165. I called today to get service set up for my mother’s house. I spoke with Jeremy and this guy was helpful from the time we began our conversation. I immediately felt as if we had and customer service bind and I hadn’t even given him a …

  166. So glad I went with gtek. Was scheduled for install in a week they had an opening and were able to install the next day!! The tech Russell brown was very professional and explained everything to me. He was done in about 2hrs, will definitely recommend to my friends and family

  167. 0815 watched their van try to cut off 3 construction vehicles taking the on ramp to tx44 to robstown. Their driver side swipped the lead truck and took off driving even more dangerously almost tripping over their van around the corner.

  168. I had the internet service with Gtek, I went through the pain and suffering hopping that one day the service would improve but after 15 years with them finally got enough of paying for the poor quality service. Nothing against the field …

  169. Marco (not sure if that the correct spelling) was our installation tech today and he’s was very nice and courteous… He called me in the early in the morning to let me know he’d be arriving between 9-11am (which is awesome in my opinion …

  170. I called Gtek on a Saturday morning. After walking me through several test procedures, it was determined a technician would need to come on site. I was given an appointment for Wednesday. I mentioned that I have a medical device …

  171. Excellent customer service. Installers very professional and explained the how and why as installation was taken place. Due to my location and roof style it was necessary to go with the 50′ antenna but, only after other methods were attempted to get the best speed and signal. Enjoying the service!
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  172. From the start, G-Tek was professional and courteous. Our technician John was polite and a hard worker. Any questions I had, he had the answers and actually took the time to explain the products to me. I’m so happy I found this company. …

  173. I was hesitant at first to sign up with GTek but having them for almost 2 weeks now and the service has worked amazing. No buffering what’s so ever. I got the highest package they have and no regret. Pricing is also manageable. The main …

  174. Our installer was Russell B and he was very professional and courteous during the installation process. He didn’t bat an eye when I came out to talk to him in my pajamas. I live in my pajamas due to my illness. …

  175. The technician that came by, Robert was really helpful and explained thoroughly everything about the job he needed to do. He walked me through the process on downloading the app and made it very simple than what it already was. No mistakes were made, he should get paid by the job with how well he does everything

  176. A Tech named Russell came out today and I was very impressed with him. He set up a 30 foot tall post for internet and did a very professional looking job. He also ran the wiring into the house and made it look nice. He explained all the options for everything and was very knowledgeable. Definitely 5 star service.

  177. They came out a day early to get my internet up and running which I appreciate since I do my school online. Robert was kind, knowledgeable and very professional. Thank you.

  178. I needed information on how to set up a particular type of phone for internet and email access. Michael was extremely patient and put together pdfs with pictures of the correct settings for the type of phone. Highly recommend!

  179. Robert called ahead of time letting me know his estimate time. Showed up and did his job really well and made sure he explained everything. Asking each time if I had any questions. Was very professional and quick! Definitely recommend gtek for friendly and fast service!

  180. This was a GREAT change from satellite internet. Our installer, Russell, was very nice, knowledgeable and professional. He answered all concerns and helped me understand how this all works. So far, we are VERY pleased with the service.

  181. Recently Connected With GTEK 360 & Was Very Pleased With Communications At Sign Up. Technical Was Polite and knowledgeable. Netwerk up and working in approximately two hours all works just perfectly Thank You Gtech 360 …

  182. Technical was on time explained everything he was going to do. He completed installation in a timely manner. When finished explained how to connect to internet and encouraged me to call in I had any issues. Very pleased.

  183. I finally took the leap of faith and cut my cable company’s cord. GTek will be $100 less per month. The employees I dealt with were very professional and helpful. It’s only been 24hrs but so far the signal is just the same if not better …

  184. I would be embarrassed to have the lead tech you sent to work for me. From the beginning he had a negative attitude with everything I asked but he really sent me over the edge when he asked me where I wanted a new jack. I showed him and …

  185. John C., whoever you are dude…
    GTek needs to recognize him for his above-and-beyond attitude and customer service. I have ALWAYS had a great experience with GTek customer service, but this …

  186. I have had home service with Gtek for almost a year now and it’s the best internet service around. First of all, they care about their employees and I have never met an unhappy or rude employee here. Always the best service. I just …

  187. Been with Gtek for years well pretty much from the beginning and it’s been great service. I live out in the middle of nowhere and the previous companies I had was pure junk and service was horrendous and expensive. So my neighbor down a …

  188. Well worth the the wait for a signal in a remote location that was not available thru other carriers. Very happy with powerful wifi device for streaming tv and area cameras. Very clean and fast, knowledgeable installation. Happy

  189. Literally the only reason they get 1 star is because it makes you in order to leave a review. I’m unsure how people are actually satisfied with Gtek Communications. We started using them in November and since they have been out here 4 …

  190. Jacob was very respectful the whole time he installed and communicated what he was doing and how it was going to help our service. Definitely would recommend Gtek for my friends and family.

  191. The G-Tek technician doing the new install for my mother’s place did a great job. He was prompt in arriving and did an excellent job explaining everything to my mother. We are extremely satisfied with our G-Tek services.

  192. The tech that installed our internet was very professional & knowledgeable. He did a great job explaining everything to us. Just got it installed today & can already tell Gtek is the best option for our homeschooling needs. Thank you Gtek

  193. Russell, tech/installer, was great! Explained everything I needed to know. Great speed for being out in the country. Immediately connect 5 devices and everything device is connected with no buffering or lag. 50mbps plan. Awesome!

  194. If we could give ten 🌟 ⭐️ ✨ we would. We moved 45 minutes from Corpus into the peaceful countryside and immediately picked the wrong internet service. GTek to the rescue!! Technician was courteous, knowledgeable, efficient AND wore booties …

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