GVEC.net provides fast, affordable and reliable, high-speed Internet to residential and commercial customers including Fiber in select areas. … See more
Internet is just horrible!!! Way to much lagging, loading, reseting the internet. It’s supposed to be the extreme package and it’s a joke. Pay way to much for this crap.
Worst internet service ever, always something…Customer Service needs to step it up big time for what they charge, no reason there shouldn’t be 24hr support!
Terrible customer service. And if you call to complain about poor work provided by their technicians they let them claim your 15 pound dog (that you kept inside while they worked) is cujo and cut your service for being too dangerous.
Rarely have problems with them and the internet is about as good as it gets with satilite. Only complaint is the hrs. If you go out on a weekend, better hope it’s a Saturday morning or you’ll have to wait till Monday.
Super friendly customer service so far! Currently a new member and Amanda and Monique were so friendly and answered every question regarding new membership.
All of the technicians I dealt with were extremely courteous. Punctuality on all techs and crews was perfect. Everything they said they would do they did without fail. Great service and communication.
Rolling black outs buts its off more than its on. On for 30 minutes off for 2 or more hours..the house dont even have time to warm up before its off again..not on long enough to even cook a meal..all my pipes are froze now because of it.
Horrible experience since I first started using this internet provider would not recommend it to anyone. The only reason I have not dropped them is because I’m stuck in a year contract with them. Internet constantly drops and I call them to fix it and apparently anyone important has an 8-5 Monday through Friday schedule.
within 24 hours after confirming we were completely without internet, GVEC arranged to have A technician take care of the problem with professionalism! Now that’s what I’m talking about when it comes to Customer Service! I’ve changed my …
Had an outage at our residence in the country caused by a rat snake at approximately 9:30pm and was promptly remedied! Of course, allowing time for them to get here etc. Excellent service! That is what a Co-op is all about!
Very unreliable internet service. Its a shame there’s really no other option. Overpriced for the speeds you get. The hardware is always failing. When you have an issue an need someone to come out, they drag their feet and it takes DAYS …
Internet was great at first, then slowly got worse and worse. So we upgraded to the best plan, again great at first then absolutely horrible. A team came out and without even coming inside to check out the router, run tests, etc., they …
We have been waiting over a year for fiber internet service since they first sent out the notices. If you are considering GVEC as an internet service provider, please do yourself a favor and check if spectrum or GVTC is available to you …
We had a terrible storm that blow out the fuse on our power pole leaving us with no power during a huge lightning storm and they responded and came out and fixed the problem at 2 in the morning while it was still horrible weather. Not sure who to thank for being out in such conditions but thank you, thank you!! Best service ever!
Seems like when there’s an outage, GVEC is very quickly aware and they do something about it. Whether it’s a deep freeze or an untypical Spring storm, they are there to restore your power as fast as possible.
The GVEC crew installed a new pole/transformer/drop to provide safe/modern service at our 1840’s Gonzales County home place. Good communication and cooperation from initial contact through completion. Always respectful, on time, and …
When setting up for 4 meters for a Small Farm and Ranch the young lady was very helpful setting up the new account. Anyway that is what I thought until I received my 1st statement and was totally blown away with all of the hidden costs of …
Update: GVEC did exactly what they said on the response to this review. I changed my review from 1 to 4 stars. The process has been difficult but in the end, they operated with integrity. Thank you. …
The workers were awesome. Joshua Bustos was a very great worker and worked hard. Even crawled under my house and had to do a lot of extra stuff for the install. Very good and very smart people.
Not very efficient!
Always screwed up ! To much money for this crap!!
Worst wireless for your money ! Always a problem with these guys .
Garbage speeds bring fiber to smiley our school wants it ASAP
I so appreciate your prompt and Courteous service. Thank you for your communication as things happen. Thank you.
Our power outage was restored in the shortest time
Goes above and beyond everyday to make sure the communities and the members are well taken care of!
It’s honestly bad. But what can you do, it’s the only internet service in town besides LvWifi.
We appreciate your energy and time working on getting electricity up and running in the cold
Internet is just horrible!!! Way to much lagging, loading, reseting the internet. It’s supposed to be the extreme package and it’s a joke. Pay way to much for this crap.
Worst internet service ever, always something…Customer Service needs to step it up big time for what they charge, no reason there shouldn’t be 24hr support!
Amanda was so nice! Pleasure to do business with her
someone came out to give me a quote for electrician work but never heard back ….has been weeks …what’s up with that?… let me know ..
Always fast service. Very much appreciate the employees and their dedication to giving us power. Thanks so very much.
Everyone I dealt with at the Gonzales Office was so nice and helpful. Definitely have customer service as a main goal.
Thank you to all the linemen that came out and restored our electricity in this ice storm . Prompt service. Thank you for what you do
Carlos helped me with my problem and kept me updated through every process. Professional and efficient employee.
VERY professional and way under estimated time frame.!
Considering the violent storms we had in our area the 2 hour outage was a minor inconvenience. Great job!
Terrible customer service. And if you call to complain about poor work provided by their technicians they let them claim your 15 pound dog (that you kept inside while they worked) is cujo and cut your service for being too dangerous.
Rarely have problems with them and the internet is about as good as it gets with satilite. Only complaint is the hrs. If you go out on a weekend, better hope it’s a Saturday morning or you’ll have to wait till Monday.
After reporting outage during the snow storm 2021 thirty minutes later my power was on. Thank you GVEC for fast work
Horrible.
LoL
Playing $80 for a supposedly 8mb connection, even in reality it averages out to …
Super friendly customer service so far! Currently a new member and Amanda and Monique were so friendly and answered every question regarding new membership.
All of the technicians I dealt with were extremely courteous. Punctuality on all techs and crews was perfect. Everything they said they would do they did without fail. Great service and communication.
Rolling black outs buts its off more than its on. On for 30 minutes off for 2 or more hours..the house dont even have time to warm up before its off again..not on long enough to even cook a meal..all my pipes are froze now because of it.
Horrible experience since I first started using this internet provider would not recommend it to anyone. The only reason I have not dropped them is because I’m stuck in a year contract with them. Internet constantly drops and I call them to fix it and apparently anyone important has an 8-5 Monday through Friday schedule.
within 24 hours after confirming we were completely without internet, GVEC arranged to have A technician take care of the problem with professionalism! Now that’s what I’m talking about when it comes to Customer Service! I’ve changed my …
Had an outage at our residence in the country caused by a rat snake at approximately 9:30pm and was promptly remedied! Of course, allowing time for them to get here etc. Excellent service! That is what a Co-op is all about!
Very unreliable internet service. Its a shame there’s really no other option. Overpriced for the speeds you get. The hardware is always failing. When you have an issue an need someone to come out, they drag their feet and it takes DAYS …
Internet was great at first, then slowly got worse and worse. So we upgraded to the best plan, again great at first then absolutely horrible. A team came out and without even coming inside to check out the router, run tests, etc., they …
We have been waiting over a year for fiber internet service since they first sent out the notices. If you are considering GVEC as an internet service provider, please do yourself a favor and check if spectrum or GVTC is available to you …
We had a terrible storm that blow out the fuse on our power pole leaving us with no power during a huge lightning storm and they responded and came out and fixed the problem at 2 in the morning while it was still horrible weather. Not sure who to thank for being out in such conditions but thank you, thank you!! Best service ever!
Seems like when there’s an outage, GVEC is very quickly aware and they do something about it. Whether it’s a deep freeze or an untypical Spring storm, they are there to restore your power as fast as possible.
The GVEC crew installed a new pole/transformer/drop to provide safe/modern service at our 1840’s Gonzales County home place. Good communication and cooperation from initial contact through completion. Always respectful, on time, and …
When setting up for 4 meters for a Small Farm and Ranch the young lady was very helpful setting up the new account. Anyway that is what I thought until I received my 1st statement and was totally blown away with all of the hidden costs of …
I love this company they are great they all stay on top of things I would not choose any other light company
Update: GVEC did exactly what they said on the response to this review. I changed my review from 1 to 4 stars. The process has been difficult but in the end, they operated with integrity. Thank you. …
The service was great and fast. The gentlemen were kind and professional. 😊 Thank you. …
The workers were awesome. Joshua Bustos was a very great worker and worked hard. Even crawled under my house and had to do a lot of extra stuff for the install. Very good and very smart people.