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Read More| Saturday | 8AM to 5PM |
| Sunday | 9AM to 4PM |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
| Friday | 8AM to 5PM |
509 S Marine Corps Dr Ste 4, Tamuning, GU 96913
(Translated by Google) Long waiting time and slow processing time
(Original)
대기시간이길고일처리시간이느림
(Translated by Google) You can apply for a Guam SIM network card here, and the service is fast and friendly …
(Translated by Google) Friendly staff and newly opened Tamuning main office- well decorated. A place I would like to give 100 points if only the internet speed was upgraded! …
(Translated by Google) The clerk was friendly and helpful.
Even if you are not confident in English, you will be able to cope with it.
Prepaid SIM, 1 week or 〇days is enough. …
nice staff
Mobile services !
Very nice people
i love his one
Very useful thank you
Peculiar is an apt word for its description.
Good service, great staff
Helpful staff. Resolved my problem quickly.
Very upset with the reliability of the connection to the internet !
Greeted with a smile. Willing to help the customers.
Had trouble last week with there internet and data for half a day
Best cell phone, WiFi and Internet services on island.
Which part of “fix my wifi” do you not understand?
Efficient and good provider of cable services and telephone services as well.
Great costomer service an thier phones plans are convenent
Slow WiFi connection. Tired of calling customer service.
Worst customer service and most uninformed agents on Guam. Use Docomo or others.
Great Internet Service! Fiber 50 clocks in at ~57Mbs.
It’s good when compared to the islands other providers.
Great network for tv internet and phone. Customer service has always been outstanding.
the solution is clearer when you understand the problem. service works fine and to expectation when you know what youre paying for.
Mobile and Internet service is awful. You pay for the upgrade internet speeds and you don’t get what you paid for. Stay away!
Internet randomly goes out for hours and there is no resolution. Company constantly says it should come back with in a couple hours. If not don’t worry they will send someone out next week.
The staff could focus more at the task at hand instead of conversating with their coworkers about personal interests. My lunch is only an hour long.
They’re recycling their #’s and I really hate it . Random people kept on calling and sending me sms when I just bought my new sim. 😡 …
How long does it take a GTA employee to fix my WiFi?
Longer than the time I need to switch to Docomo.
Dude I’m gna be completely honest . Gta sucks , I had docomo for a long time and decided to try out GTA bcs I moved . Docomo didn’t have much problems , but GTA has lots …..
Absolute terrible customer service. You pay for things that don’t work. I kept hoping it would get better, and in-between deployments, it never did.
Trash service …
There version of customer support is “did you try restarting your router?”. If that doesn’t fix it don’t worry, they will send a tech out to help you in 6 days! You pay for speeds you don’t receive also. Get Docomo.
I am a NEW customer, having migrated from Docomo. At the outset, one if my laptops will connect to the Internet for under 3 mins., then freeze. This is a non-issue with Docomo carrirer at my parents’ home. …
Probably one of the worst organizations I have ever encountered. The internet has continually dropped over the years, we were promised compensation on numerous occasions, I’ve now been chasing this for nearly 9 months. They haven’t …
Terrible internet speeds. you pay for an upgrade and don’t get what you paid for. Customer service just bullshits you until you go away and the technicians are unknowledgeable on the things they’re supposed to be fixing. Also, I remember …
UPDATE: In my opinion GTA has improved! Everything from connection to billing, I haven’t had any problems. …
I just read UPDATE GTA has improved, I beg to differ, they have become Outstanding! But what do you expect it was there field of experience being Guam Telephone Authority, and they took it to another level. I’ve always been with GRA love how they are the only carrier running during storm’s…. Great Job Guys
The absolute worst internet/cable company as far as services are concerned. I had horrible internet/cable connections for at least a year without resolution. While the customer support staff is lovely, the company should be ashamed of …
Sometimes they put you on hold though you may not have much time to wait but they do there best to help you as soon as they can
Providing access to the internet on my phone is taking already over one week and it is still not working but getting charged for it already. What a lousy third world service. No wondeduese4 servicwcatinkt for dummheit
r they got sold again. Fire them all.