Gulf Coast Federal Credit Union (AL)

Gulf Coast Federal Credit Union

Our history tells us that on November 14, 1951, ten Mobile City and County Employees became charter members for M.C.& C.E. Federal Credit … See more

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Gulf Coast Federal Credit Union (AL) Contact Details

Gulf Coast Federal Credit Union (AL) Reviews ( 70 )

  1. These people are nothing but rude. They have no compassion, they don’t listen at all. All they care about is getting your money. Will never do business with them again.

  2. Close to early, ppl are snoby and treat you like u look, they get real defense about ur $$$ like they don’t want you to have it or not responsible enough to put it up. Idk once I paid off my car forget this bank

  3. Horrible customer service. They all talk and don’t listen. It’s obvious why the employee turn over is HIGH. Jeremy has done very, very, very poorly and this is not the same institution it was years back. Wish I could give a 0 star rating.

  4. IVE BEEN A MEMBER FOR SEVERAL YEARS NOW. ALWAYS A GREAT EXPERIENCE. TINA HAS BEEN REALLY HELPFUL WITH ALL MY NEEDS. GREAT RATES AND EXCELLENT CUSTOMER SERVICE. A TRUE PROFESSIONAL. THANK YOU FOR EVERYTHING YOU DO FOR US.

  5. Unwilling to work with an individual who has just moved to CC for his new job and having financial trouble with moving costs. Even when this individual is a veteran that receives VA benefits on the first of the month every month. That still wasn’t enough to help me out with a small loan of 500 dollars.

  6. Gulf coast federal credit . Let’s just begin with wow just wow. when I first used this credit union I thought just another bank but i was wrong this place helped us with our loan and helped us to get back on track with our credit this bank is just awesome number 1 in my book

  7. Tina, I really appreciate everything you do for my family and I. Pleasure doing business with you. Thank you for giving me the lowest rate in town on my car. Love my Infiniti

  8. They have been trouble since the start. Rude on the phones. Unwilling to help with routing questions. Very inflexible and 20yrs behind in banking technology, making current and non local banking impossible. …

  9. Special shout out to Adriana and Danielle for always helping me with my services at Gulf Coast. Superb customer service and overall experience! That’s my bank! 🙂

  10. These guys rock got my loans thru them. The tellers are super. Will be doing alot more buisness with so friendly. Thanks guys for always being there. Veronica keep up the great work

  11. Doing a fantastic job. We have several accounts with them. We know several representatives in different departments, it’s great to communicate directly with them on questions or concerns. We look forward to our next loan……

  12. Don’t mail in a money order for your car payment they will lose it. I checked with the post office and they provided me with proof that it mailed. Someone at Gulf Coast credit union dropped the ball.

  13. Tina, was very helpful and was very accommodating during the process. She was very detailed in her explanation of different products that they offered. I would and have recommended many others to make his or her experience the same.

  14. My experience with GCFCU has been great. Especially working with Tina Marmolejo. She is always friendly and willing to help any way she can. PLUS, President/CEO – Jeremy Garza, has a very inspirational story on “Start Small, Dream Big”.

  15. Not worth the hassle of opening an account. I’ve never had such various issues with a bank. Initial sit down to start our account was not thorough and details were barely explained. Took 2 weeks for debit cards to arrive and then had to …

  16. These people at the Roddfield location are very rude. This is the slowest office but the most rudest location. This is also for the very rude supervisor who talks over the customer. I guess I see where her employees get it from.

  17. Gulf coast federal credit union made it super easy & fast for applying and getting my loan. Also I received $150 at the beginning just for opening an account. 10/10 I’d recommend.

  18. Had a great experience with the staff very helpful and friendly. They made my car purchase go very smoothly with no issues. I would highly recommend their services for anyone wanting to use a financial institution for banking services.

  19. Wow, I was just treated like my business did not matter at all. I was trying to explain to this woman named AMANDA how I needed help with a loan, only to have her get an attitude with me instead of giving me any sort of patience at all. …

  20. Interest rates are decent, but they are not very military friendly when it comes to making a loan/vehicle payment. They only give you the option to mail in a check or pay in person, both of which can be difficult to do if you are overseas …

  21. Awe man… the employees are Uber professional, courteous, helpful, caring, knowledgeable, and so patient with Old Cats like me…I don’t know anything about the internet..lol.. But my loan officer was right there to show me the way. Thank goodness! I wouldn’t want to be with any other financial institution. God Bless.

  22. Xavier at the teller window is the rudest and most unhelpful person I have ever had to deal with. I was making a deposit into a relative’s account and he treated me as if I was attempting to rob the bank! I will NEVER deal with him again …

  23. I would like to start by saying that I love this place and every time I’ve had the pleasure of working with Tina its been Amazing. She is very professional and always greets you with a smile. She is very knowledgeable and always makes sure …

  24. Great Customer service. Tina, my loan officer, made it easy to purchase our dream boat. Highly recommend Gulf Coast for all your banking needs.

  25. I have had a couple of loans here and I couldn’t be happier with the customer service. Tina M. Did both of my loans for me and I would definitely reccomend her for any loans you need. She is very attentive and works hard to get your loan processed! 👍🏿 …

  26. I had the privilege of meeting a very professional loan officer named Sarah Rodriguez. We financed our Rv with gulf coast and Sarah met our experience with ease. She helped and explained every detail of our loan. I will definitely be …

  27. A very special thanks to Tina Marie for her hard work and speedy service! Banking with gcfcu has been great and the past 3 years with Tina working on my loans has been the cherry on top! Thanks for all that you have done for my family and I! We look forward to many more years of excellent business together!

  28. Called for a pay off for a customer spoke with Danielle not only was this lady abrupt brash she was overly rude as Iam a dealer trying to pay off their customers vehicle . I would never in my life have thought business would be done like …

  29. I’ve been with Gulf Coast for about 6 years. I financed my car while in college and received one of the lowest APR’s. I love the staff-always so sweet. I also had a chance to meet the CEO Jeremy-very pleasant and friendly! I just got a credit card and again, low APR.

  30. I highly recommend Gulf Coast Federal Credit Union to everyone. They have been super helpful and excellent to work with. We love this bank. We also would like to say Thank you for always helping us with our auto buying and banking needs!

  31. Tina Marmalejo, takes care of all my vehicle loans and does great job she’s a pleasure to work with. She has all paperwork in order prior to me showing up so it makes it pretty painless. Furthermore, I do all my banking with GCFCU from …

  32. Worked with Sarah to get a car loan. Wanting to refinance my truck from Navy Army Community Credit Union. They had my truck at a loan financed for 13% and were willing to refinance me at 8%. That was kind considering they dont refinance …

  33. Gulf coast fcu is the best bank I have ever had they helped me with my vehicle loan as well as personal loans when I needed ask for Trisha Gonzalez / or / Alexia Longoria they will help you with any banking services

  34. Been using them for over 5 years. The employees are so polite and helpful. I have been living in the Annaville are now going on three years and they are near my location any longer and I still use them. Would love a location on this side of town, but will keep using them any way. I do most of my banking now on line.

  35. Such a pleasurable experience! Every time I need financing or any help with any tack, Gulf Coast is always so pleasant. I forgot my license at another location and someone went out of their way to bring me my license before Vegas.
    Always exceptional service. So glad to have them for my financial needs.

  36. The fees are ridiculous at Golf Coast. A $2 fee for a $10 dollar cashiers check… come on GFCU, your better than that… I asked the representative to waive the fee due to having just been charged for a larger cashiers check earlier. The rep …

  37. If you’re looking for an auto loan or home loan, I highly recommend the amazing staff at CC Gulf Coast Federal Credit Union for all your financial needs! Understanding and capable of taking care of you and your loved ones!! Stop by today, you’ll thank yourself for doing so!!!

  38. I have been a member for about 6 years now and have had nothing but amazing customer service. I went In today for a loan renewal and Trisha Gonzalez was there to walk me through everything and was so polite, friendly and very professional. …

  39. Trisha Gonzalez in the lending department was great! She was very professional and offered excellent customer service. I really recommend Gulf Coast and Trisha for loan services!

  40. I came in to get a personal loan and was approved within the hour. Trisha Gonzalez was very helpful through out the entire experience. She answered all of my questions and gave me advice about future banking. I am currently not banking with …

  41. Always a pleasure conducting business here. The whole staff is always friendly and helpful especially Chloe Tijerina. It seems she goes out of her way to make every visit as pleasant as possible.

  42. Never had a problem in my pass with Gulf Coast Federal Credit Union! I’ve pay off two vehicle and Several loans in 8 years I’ve been with Gulf Coast! Until I met Alexia Longoria, I ask for 4500$ to repair my 2020 Chevy truck turbo , she …

  43. Trisha Gonzalez is wonderful. She is very professional and on point. She has gone out of her way with every loan banking need I have had. I couldn’t ask for a more reliable and genuine person to assist me with my loan needs.

  44. Avoid at all costs. This FCU is running in the dark ages and the employees are nearly completely incompetent. If you get a car loan it will cost you $12 a month to make a payment online. You cannot sign up for auto-pay at least not …

  45. I wanted to consolidate some bills and decided to call Gulf Coast Federal Credit Union. I had banked with them for several years and thought I would give it a shot. I applied on line with complete ease and an hour later I called and …

  46. Ms Trisha Gonzalez, with Gulf Coast Federal Credit Union, made my car buying experience simple. Not only is she very knowledgeable at what she does, she’s also extremely nice and caring. The team there have excellent customer service …

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