Gulf Coast Regional Medical Center

Medical center, HCA Florida Gulf Coast Hospital

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Gulf Coast Regional Medical Center Reviews ( 250 )

  1. The NICU IS AMAZING! We love Dr. Pena. We unexpectedly found ourselves in the NICU when our son was born 7 weeks early. Dr. Pena and all the nurses are so friendly, explain what’s going on and why, let us ask as many questions as we had. He …

  2. The G I department treated me with the utmost respect, made my colonoscopy and endoscopy as painless and comfortable as possible. The hospital, was clean, pleasant, and well staffed with very friendly competent professionals. Gulf Coast Medical Center of Panama City Florida and will for now on be my hospital of choice.

  3. My wife and I visited the ER in Gulf Coast and were severely dissapointed. The moment we walked in we were treated as though we were in a DMV in a very large city. Wendy, the lady at the check-in gave us an exasperated look the moment we …

  4. Looks like an old, rundown Emergency Room you would find in some rural community hospital. Once the ER doc determined that they could not handle my medical problem they stuck me in an exam room with an uncomfortable bed that I could not …

  5. From a dear friend who fought with a saw.. Thank you Dr. Sabarra for assessing my fingers and sending me to the E.R. Thank you Dr. Chumney and Nurse Sonja for cleaning all the blood off and sewing me up. And putting up with my bedside antics. I highly recommend cutting off a finger just so you can go to G.C.E.R. and meet them.

  6. I was in the hospital for 2 nights after a total knee replacement. I did not enjoy my stay one bit. The only thing I asked for over and over again was for ice for ice packs. The pain is so much less with ice. At one time I went 7 hours …

  7. The people were awesome and very helpful. However, the facilities might be ok if they would stop with the remodels every 6 days! And the parking is horrible, it seems they keep expanding without adding parking, in fact they keep reducing …

  8. I gave the ER a one star because I did get a room and an IV. Once I was in a room that was it. No one came to check on me and I laid there for an hour. I left as I could take fluids and lay on my own bed. The one hour and no care was charged out to me for over $6,000.00+ so the billing dept should get 5 stars I guess.

  9. My daughter went in with severe sunburn and the ER performed several unnecessary tests simply because we have good insurance. They did 3 blood tests and a chest xray. When she asked what they were for, no one could answer her. She spent 5 hours on a bench with an IV. If at all possible, avoid this place like the plague.

  10. I wish you guys would send that Pediatric ER doctor with the smart attitude and the sarcastic smile somewhere else by now. He has been there too long. And he literally does NOTHING but waste gloves! There is nothing reassuring about him. …

  11. I spent the better part of 2 days sitting in the hall. I sat because gurneys
    are not designed for long term use. I had problems with the doctor when I told him I was leaving. All in all a bad experience however I admired the hard work of the staff.

  12. Brought my wife in we spent about 2.5 hrs here but they were continously having people check on her and people from different areas speaking to her that was minimal idle time where we were just sitting around waiting. Majority of the staff …

  13. Took my daughter to the ER per her doctors orders to check for DKA bc of her symptoms and high blood sugar, male Triage nurse acted like we were stupid when she handed him the Dr’s orders, condescending jerk made her feel stupid. Hire …

  14. I got discharged while I still had a kidney stone I couldn’t drive so to the pain killer they put into me and so I would size of in the car a wake up it being 90° I had the windows down if go inside to get a drink an use the restroom then …

  15. I want to say thank you to Dr. Ramos for doing a great job removing my cancer. I really need to say thanks to three super ladies that took care of me after my surgery. Rebekah, Darla, and Rebecca we absolutely phenomenal nurses, I was …

  16. My daughter took my 1st old grandson to the er dept. He had been crying inconsolable for 12 hrs also he was sick and al s o had neck injury falling from couch.They were there no time before being rubbed off.Said baby had a neck sprain and …

  17. Emergency Room visit on Dec 22nd. The staff got me in quickly, vitals, IV started, CT scan, blood work and all results back promptly. Diagnosis made and treatment established. I was most impressed with the professionalism and genuine care by all the staff. I would recommend this facility highly.

  18. Terrible experience!! Do not go to this hospital. Took my 86 year old mom at 1:30 am with back spasms. Was called back shortly and nurse asked us what was wrong. Nurse came back in with a shot. I would not let her give it until I gave her a …

  19. They charged me $1521.12 for my procedure. I was told that would be a 20 % for paying everything all at once. When I looked at my EOB my total should have been 855.74, so with the 20 % discount it should have been $684.74. Gulf Coast …

  20. We were in Florida when I cam down with the stomach flu. I knew I was severly dehydrated and needed medical help. I was given no choice as to tests they “deemed” standard, which are not such as a blood test and 4 vials of blood for …

  21. Lack of basic humanity. Staff lied about my reason for visit. Did not document symptoms.
    Lied on Current conditions. Lied about my mental state claiming that I “demanded …

  22. I wouldnt even give them a 1 star if i could. i have taken my son in before and been highly disappointed and now my ex takes him in today because my sons doctors is not open on Saturday or Sunday’s, so hes been puking for a solid 5 days …

  23. I had to carry a close family friend down there to Gulf Coast and he is an elderly gentleman with no family . He was spitting up blood high fever, ended up with pneumonia. They took very good care of him in the er department. When we got …

  24. I’m not sure if this will go any further than this screen but I have to give credit where it is due. I was in GCRMC for ten days recovering from COVID-19. The staff and doctors went above and beyond to help me and keep my peace of mind through the confusion and fear. I love every one of you and thank you for your service.

  25. The pre-reg/quick check in when I arrived as amazing! Got back even before my appointment. Everyone was very professional, kind, and helpful. This was the first time I have had a mammo at Gulf Coast. I was concerned that there wasn’t …

  26. We are in the process of switching our state residency to FL. I have stage4 terminal lung cancer and of course, on our month long trip here I ended up at the Gulf Coast regional Med center. It was an eye opening experience. I was there …

  27. I got sick while on Vacation and had to be admitted through the ER. It was the worst experience. The doctors where very unprofessional and unwilling to visit a patient more than once a day. As the nurse said ” I finally got in touch with …

  28. Peds ICU deserves a FULL 5 STARS. The staff in there has been AWESOME to my daughter and myself during her stay in ICU. Only put 4 because timing waiting on Neurology for 2 days to just come in to talk to me. Not ever to blame Peds ICU staff for that one, they have been truly awesome.

  29. People were friendly and very patient but my wait time was crazy. I was there 4 hours, but it wasn’t all their fault and I understand that people with appointments go first but I was there for blood work and they should just have a few …

  30. Nurse was great!! Doctor was to much in a hurry, she made sure it wasn’t blood-pressure and then never saw her! She talked 90 to nothing and didn’t listen to anything!! …

  31. 2nd floor East has the best nurses and patient care advocates. I was admitted in December, January, February and March of this year. I can not tell you how wonderful the experience was considering the reasons I was there for. …

  32. This is the worst expierence I’ve had in my life. I went on vacation to FL and I started feeling horrible pain. Unfortunately I was in so much pain I just rushed to the nearest hospital. They took some test, gave me pain medication and …

  33. My father in law went to your ER for a broken leg which occured after he fell off a ladder Wednesday afternoon. He was given an Xray and the doctor didn’t like what he saw so he got an orthopedic surgeon to look at the results. He had …

  34. As busy as the ER is, their response to the situation is timely, sure and steady. They utilize their time and apply it to the best needs of the patient. I was comfortable and well informed throughout the whole process. Thank you Gulf Coast.

  35. I was a patient for hip replacement at the beginning of this month. I was VERY impressed with the ENTIRE staff of GCRM! The meals also were right on point and the cafeteria staff was also great. Nurses and Care personnel were top notch! Thank you for such care

  36. This place is horrible. My niece is currently there from giving birth to her baby yesterday. And she has been there the whole time today without receiving breakfast, lunch, or dinner. And then when they realized it they acted as if it was …

  37. If you don’t want to read the whole review, here is the summary: Gulf Coast sucks in every department. I got clostridium difficele while I was there. They always mess up the billing, which is outsourced all over the world. They don’t give a …

  38. Registry, procedure (outstanding surgeon) and discharge went well and staff was quite courteous, accommodating and knowledgeable. Bathrooms shutdown overnight very inconveniencing to say the least (I was told this is a continuous situation …

  39. It was awful, people in the hall at ER, not enough staff to take care of the patients. Hospitalist said they had a bed for us, put us in ER22 for the night and forgot us. My husband was short of breath and they never gave him any oxygen. …

  40. After some issues, spoke with Administration also Head Charge of Nurses Shaun and they fixed any issues we had, they stepped up to exceed our expectations. I thank shaun for his time and actions he too for me and my family!

  41. Horrible hospital, my father has been there since Saturday morning and staff contradicts each other as to why they still have him there. Doctor has not bothered to speak with me re treatment or lack there of. I am the legal guardian of my …

  42. Went into labor and delivery today because of my having contractions 5 minutes apart. The day staff was very kind, helpful and answered all of our questions. However after shift change the nightmare began. We we’re rushed, ignored and …

  43. Super helpful staff. The very best part about this place is how well organized the process goes- from checking in to the end of the procedure. I’ve been here several times and I was never disappointed by their great and fast service.

  44. This has been the worst expericance of my life. First off my boyfriend of 5 years was put in the hospital by his doctor. We get here and we wait on the ER from 10pm until 530 pm the next day. Then we find out they won’t allow us to stay …

  45. Nursing staff is awesome, doctor and midwife are awesome, decorations through hospital are awesome, only reason for only 4 stars is fact no parking garage and very few parking spaces. Years of parking issues still not addressed properly. This issue/concern is running into a decade.

  46. I’m a regular at the outpatient portion of Gulf Coast Regional Medical Center Outpatient Rehabilitation and Diagnostic Center and have been for years to get my PT/INR blood work for my Warfarin use. …

  47. This place is a joke attitudes from hell no rooms people are in beds all up and down the sides of the halls they want you to pay Co pays before seen unless you tell them to bill you you didn’t think to bring several hundred dollars with you …

  48. I had my appendix removed by the awesome staff at Gulf Coast and it couldn’t have went any smoother! Every nurse, doctor and member of the help staff were very professional, helpful and personable! I will always come here for any health issues! Five stars for sure!!!

  49. Out patient surgery. Staff was great on all counts. Unfortunately, the OR experienced an Air Conditioning problem, creating a 1 1/2 hour delay. No big deal but the reason the 4 stars instead of 5. Excellent job and surgery/recovery went very well.

  50. This is by far the worst hospital I have ever been at in my life. I have taken my wife here twice now and the staff is absolutely horrible. My wife has seizures and I informed the nurses and doctor of this problem but obviously they didn’t …

  51. The E.R. was super busy, but that’s to be expected. The staff were all extremely kind and caring. I was in the hospital for 4 days. All of my nurses were awesome, and the doctors were friendly as well. Everyone was very accommodating.

  52. I would rate one star if their was an option, my mother checked an to this hospital she had 120.00, two of the nurses we’re playing as she was calling out to get out the shower, they left her an the shower for an hour an left out the room. …

  53. My son was seen by this hospital 3 years ago after suffering a major stroke @ 34 years old. He was treated well by the hospital physician and his intensive care nurses. His assigned neurologist and heart doctor gave us no hope and told me …

  54. I am extremely disappointed in the level of care at this hospital. My father has had 7 visits in the last 3 months, most recently spent 5 days in the ER waiting for a room, and continues to experience the same issues. Staff and doctors …

  55. This is the hospital I have had my 4 kids at and they do anything and everything they can to keep me you and the next person as safe as possible this is my go to hospital when it comes down to keeping my kids family and me safe

  56. Came to the ER for some x-rays due to severe back pain. I was made to sign in on a dirty touch screen, no sanitizer anywhere near it. Staff treated me like a drug addict, even though I never asked for pain meds. The only person that was …

  57. Worst,hospital experience I have ever had. Way understaffed. Stick you in a room and hardly even check on you. If you need something you are left having to play push the nurse button. It may be 15 or 20 minutes or more before they respond. …

  58. The Gulf Coast Regional Medical Ctr., was very professional in every way from the start to finish. I appreciate the kindness shown and each person listening and/or addressing my concerns and questions. I noted the hospital was clean, …

  59. Came to this ER on a Saturday night. Heavy back pain and muscle spasms that were effecting my breathing. Props to the triage staff for helping me calm my breathing so I was no longer gasping for air, and for getting me into an exam room …

  60. Everyone was great. Bedside manner on point. The what I believe was the circulating RN in the OR made my anxiety so much less by simply rubbing my arm prior to anesthesia kicking in. I wish I could remember her name! Such a simple gesture …

  61. Absolute worst hospital of all time… I came here because I’m visiting out of town and I’m currently 20 weeks pregnant…. I started having bleeding and spotting along with extreme vaginal pain. And extreme cramping…. I sat here for 3 …

  62. The BEST late night ER experience one could hope for with a broken wrist. In and out FAST. They were attentive and thoughtful, answered our millions of questions with patience and made us feel well cared for. Thank you Dr Reiber, Nurse Amber and all friendly staff. This is how hospitals SHOULD work.

  63. All the Staff were very friendly and efficient. In the Infusion Area, the first room on the left was my nurse. I don’t remember her name. But let me tell you I am a very hard stick and she did it the first time with no pain and didn’t even bruise. A Great Over All Experience

  64. All staff very professional, caring and timely. Friendly with a few chuckles surgeon gave me. Can tell pride in care. Before surgery shortly after arriving I became nautious and receptionist got me to my bed quickly rather than a dreaded …

  65. Went for a pre op at 11:00 a.m. And my blood pressure was very high. Nurse Laurie was amazing. She contacted my physician after his office was closed .he called back and asked her to take me to the emergency room she was so concerned. The …

  66. Would have loved to have had a recliner in the ER room. I stayed 28 hours in ER with my mom waiting for an available room. I was exhausted and had to get a couple of hours sleep sitting up in a straight uncomfortable chair. They have …

  67. I went to Bay Medical First, still felt the same leaving. Then after a day or two decided to try Gulf Coast Regional. I am glad I did. They kept me and got me back to an optimal level of health. The care and attention I got was great. I felt safe, and sure that if anything got worse, the staff would be there immediately.

  68. The ER staff was laser focused on my condition. They were personable and professional. Their diagnostic equipment was first class and they were efficient at arriving at a correct diagnosis and prescription. In one day my symptoms were gone …

  69. Always happy with the care received at Gulf Coast hospital. They are kind, courteous and professional from the time I check in until the time I leave. They answer all my questions and address my concerns with compassion and the sense of urgency that I have. It’s nice to be treated like a person and not an account!

  70. The food is amazing. I had an internship here for 16 weeks and ate at the cafeteria almost every day and never had a bad meal. 10/10 would come and eat dinner here on my days off.

  71. Family admitted on 4/17,had craniotomy on 19th,released on 26th, No appointments made, no home health arrangements made, waited 2 days to get ins approval and have yet to see anyone. Has prescription for Lantus but no order on how much to give 3 day at home just got seizure medication today,

  72. My husband was in the hospital at the end of April for 5 days. The care and concern he received from the minute the ambulance brought him in was awesome. From Omar in the ER to all the nurses on the 3rd floor. I cannot remember them all …

  73. Yesterday I had to take my husband into the ER and I must admit that even though we were there for several hours, our RN Mary was very very attentive. Normally in the ER, you tend to feel as if you have been forgotten because of the length …


  74. My mother recently had a full hip replacement surgery completed at this facility and the surgery staff and 2nd floor nursing staff were wonderful to her and our …

  75. Absolutely wonderful hospital. Had to get emergency surgery on a fractured tibial plateau and every bit of the experience was great. Nurses were experienced and truly cared about me, the patient. My doctor was also incredibly kind and …

  76. My brother was admitted Saturday with a horrible infection. The order was put in for him to see a ENT but he still has not seen one. Just empty promises. His white count has went from 12,000 to over 15,000 while he has been on Several …

  77. I went in for reverse right shoulder replacement surgery and although they slipped the time I was originally slated for, Krissy the nurse in Pre-Op ensured I was taken care of until the actual surgery was initiated. Upon awakening from …

  78. I was in the er Sunday and from the time I got there to the time I left I was treated so good of course the wait was long but I felt better when I left all the staff nurses,doctors, housekeepers and just everyone was so nice thanx Gulf Coast

  79. My experience is from the outpatient services portion of the hospital; and it is mainly with billing. Who ever does the billing basically lied to me. I was told to begin with (after setting up my appointment) that I would get a call the day …

  80. I am a very calm and understanding person, so the hospital renovations I can deal with. I can not deal with the condescending triage staff. I dont care if every drug seeking addict from bay county comes through the ER. This does not give …

  81. I wish gulf coast evaluated people more before hiring. I used to think very highly of gulf coast, until the recent years. Gulf coast is the reason my grandpa is gone forever. He was an inpatient for several months. He went for a stress …

  82. My dad was in the PCU unit and he received awesome care. Everyone was so caring unlike the treatment he received at Bay Medical. Thank you so much for the care you gave him! God Bless All Of You! Y’all are Hero’s ❤️

  83. I’d give 0 stars if possible, if your giving birth DO NOT GO HERE they refused to give me an epidural and I had to yell at my family just to get a nurse in the room because my daughter was coming. The most unprepared unprofessional hospital …

  84. I’ve gone to visit my son in Panama City Beach twice, and both times I had to visit this hospital. OMG! Who wants to be on vacation, and have to visit the hospital? Both times, the staff, doctors were simply Amazing!!! Best care I ever received! They were kind, caring, and professional. Thanks a Million!!! I really appreciate you!

  85. The tech at the check in desk wasn’t pleasant whatsoever. The RN’s & radiology were very nice and professional, they did great! The doctor was also good. The reason I’m only giving them 3 stars is because the exam room I was brought to had …

  86. This is the worst ER I have been to in while the test went fast but results not so fast the head nurse was rude I had to wait 12 hours or more for my test results. I will go else where the next time I need to go to a ER
    Horrible horrible experience

  87. My wife spent Christmas in the hospital. Nurses on the third floor and the ER are amazing, as was Dr.Salgado Ramirez. The only reason I didn’t give it a 5 star rating is the security in the hospital is lacking, there are numerous people in …

  88. My nephew hurt his hand and had been in the ER for 3 days… yes, you read that correctly, 3 days. There is no room for him, they haven’t let him have a decent meal, will not let him go outside for fresh air. They are keeping him like a …

  89. The customer service is way better than it used to be. Matt who did my registration at the front office was helpful and polite. I did not have to wait long to have my lab work done. Also, the nurse who drew my blood was super nice. I saw much improvement in my last visit there.

  90. I was on vacation from Illinois and came into the ER. Other than the fact of being in the hospital from the 18th to 21st on my vacation that was the not so fun part. From the first person who I came into contact with (Cole at the ER) then …

  91. Very professional and caring, there was no wait and they got my daughter in quickly and was seen by the doctor immediately. The nursing staff was phenomenal and answered all our questions. The nurses eased my daughter’s anxiety quickly and went above and beyond to help her.

  92. In what world is it OK to make an 82 year old woman in pain sit in a chair for 5 1/2 hours in the Emergency Room lobby waiting for an ER room? Nobody has checked on her, asked is she was feeling ok, needed the rest room. Absolutely nothing! …

  93. The house manager Mike is very rude and treats people very poorly. GCMC should reevaluate this decision. I’m sure nothing will come of this but you sir are a horribly unkind soul. Dr. Keyur Perikh was Nice but never came back to answer my …

  94. We have been waiting at the ER for 5 hours for some doctor to tell us if they found anything or if we can go home. Couple next to us have waited 4 hours. How long would it take a doctor to come out and tell us if they found anything? 2 …

  95. First, the ER Dr ran a bunch of tests and came back and said he had no clue what was wrong so he admitted me. I was then placed in “admin holding” just off ER grouped together in 4 to spaces. I was placed in there with 3 other people of …

  96. My grandmother is there right now at this very moment. The nurses are rude. Her feet are freezing and nobody will bring my 80 year old granny socks!
    Nurses are short with the family members as well.

  97. Have your baby here! I was treated like royalty in a room that felt like a suite. Nurses were extremely helpful with taking care of my newborn and giving instructions. They listen to you and have a general concern, no matter how annoying …

  98. EXCELLENT VISIT! april 11, 2021, 7pm
    I called ahead to let triage know we were coming in hot with a 3 year old with a deep forehead laceration. We were placed in a room right away and the whole …

  99. I will never use this ER again if at all possible. They are a rip off. I would advise others to use an urgent care facility which doesn’t charge as much. Here’s my story…My son fractured his arm in early May. I took him to an urgent care …

  100. Took a disabled person with mental problems to Bay Medical. He had been throwing up for 3 days. He was treated badly and discriminated against because of his disability. Finally he walked out because of the way he was treated. Took him to …

  101. The phone system to schedule appointments, inquire about insurance, etc, is terrible. First, when scheduling an appointment for a CT scan, was told by first individual to which I spoke that insurance did not cover the test and there would …

  102. I just finished a six day stay at Gulf Coast after abdominal surgery, and gave it four stars for the staff and the care I received. Dr. Ahmad did an amazing job with my surgery, and visited me every single day to check on my progress. The …

  103. The outpatient surgery staff were excellent they are so professional and caring the next day I had a relapse with blood clots that had to be removed the emergency room staff did not seem to be as caring and professional as the outpatient . …

  104. My boyfriend went in the ER because he was having stomach and chest pains. Brea at the counter and Al one of the RNs was extremely rude to him! Other than them two, everyone else was nice and respectful. They got him in and started test …

  105. My mom had to come in for pains and she was treated great by the whole staff. Fast in for blood and all. Got ekgs within 3 min . I highly suggest keep the good staff you had few days ago! They all were helpful so far and follow up apt is this week

  106. My grandmother was moved from nursing facility to GC.
    We were told she likely would not make it much longer due to Covid19. It’s been over 24 hrs without an update from her primary care nurse or a physician. …

  107. The nurse was very kind and compassionate. The dr didn’t have that compassion. He was very blunt and didn’t seem to care much. I have been here before and have had wonderful Dr’s. The last thing you need when you are feeling terrible.

  108. This place is a joke my wife and I went there to see Dr Amy Wang, they said they accepted our insurance gave them all their information gave our insurance information after I visited copay. After a few days I received medical bills in the …

  109. The reason why I am giving it 2 stars is because of how my daughter was treated in the mom and baby suites by the social worker that works in the children dept. The day after my grandson was born my daughter was feeling overwhelmed and was …

  110. Just left emergency room after a chest concern with my son. The staff at this hospital was amazing! Everyone was so reassuring and professional. I was very anxious and thankful that after several tests everything is okay. First class …

  111. Had outpatient surgery for my husband. Arrived at 5:30a still here and its 3:09p. That’s not the problem. The problem is not enough seating in waiting room and there was room for more chairs, but bc the floor had been redone and was dry, …

  112. I cannot say enough great ( actually fantastic) things about everyone that took care of me for 14 days while I was there with covid pneumonia. Third floor Dr’s, Nurses, patient Care, Respiratory Therapists I wish I could mention you all by …

  113. This review is the direct result of a visit to the ER that began on June 22nd and ended on June 23rd from 11:30 p.m. until 1:45 am. It is the direct result of the two individuals working the front desk. One was a man with glasses and the …

  114. While canoeing in the Econfina River we flipped our canoe and in the process of turning it over I somehow twisted my right ankle and got a puncture through to muscle on my right leg about halfway down on the front. It looked horrible and …

  115. I have been here 3 days now and I would NOT RECOMMEND this hospital at all. They have like 10 staff members that are very kind and hard working but the rest are very rude to the patients and to other nurses also they ask the other nurses to …

  116. Emergency department nurse was very rude. I have a port and she didn’t want to use it. My port was placed because nobody can access a iv line and she screamed at me and told me if I wanted medicine for throwing up blood I would let her …

  117. The room was very nice and ALL the nurses were exceptionally good. The visit did not start well however with the ER. Patient in a bed in the hospital hallway for 7 hours before being moved into the actual ER. Then in the ER for 7 more hours …

  118. Unexpected stomach/colon issues while in Florida. Spent a week in this facility and cannot say enough good things about the facility and staff. They were all so attentive and helpful. Every shift change, the current nurse brought the new …

  119. I was involved in a motor vehicle accident and I saw Dr. Adamcyrk at the ER. He was/is an incredible physician. He was knowledgeable, compassionate and his objective was to get me healthy and help me understand the severity of my injury. …

  120. Gave birth at this hospital on May 27th, 2020.
    Despite the pandemic going on and limiting many things, the stay was great. All of the nurses were very great and helpful. Only complaint would be the lactation …

  121. I wouldn’t give this place a one star but was only way to write comment. My daughter who was here I vacation with us woke up with a rash. Her doctor had put her on a new medication and told her it could cause Steven Johnson Syndrome. So …

  122. I came in because I had hit my head during a car accident. The nursing staff was very nice and had me in triage fairly quickly. Once I completed the triage steps I was sent to wait in a make shift triage area made of partition walls. In my …

  123. Recently went to the ER to have a Dr. check some numbness and tingling in my fingers. I had a CT scan performed, w/ contrast, of which I’ve had been through multiple times in the past, with no problems. This time, however, I went into …

  124. When you spend two days there and see the doctor once for 5 minutes and he can’t answer your questions because he hasn’t looked at your chart that’s bad. I had to tell his several things, he looked it up and said “oh you’re right”. That’s …

  125. I had pre-registered over the phone but was still told to arrive 15 minutes before my scheduled appointment. I arrived early and found that there was plenty of parking. I went inside and was called to the front desk almost immediately to go …

  126. Staff was fast and throughly cared as opposed to Bay Medical. Bay Medical staff is hateful and I won’t go back there. Gulf Coast was thoughtful and very professional. They ran scans and found my problem immediately. As a terminal metastatic …

  127. 6+ hour wait time for the ER. During that time
    EMS came and brought a seizing patient in. No one at intake helped. Girl fell face first out of her chair, unconscious and the doctors and nurses just looked …

  128. Wife went in for hip replacement surgery (1 of 2) and we can honestly attest that we have never witnessed such overwhelming professionalism from beginning of pre op to release from care. Truly tender loving care and attention to detail was …

  129. I just had my baby there on the 5 and I had the best doctor/nurse experience. I was there for 3 days and try to care of me and my baby❤️Everyone was kind and patient with me! Special shout-out to shonna in labor and delivery thank you so much!

  130. The staff was very helpful and pleasant. My wait time was very short I was not left at any time for an extended period, without a nurse or doctor talking with me. The nurse that was with me was helpful, knowledgeable and pretty funny. I …

  131. They were quite prompt in seeing me and putting me in a bed in the hallway. It was the quickest visit to this ER ever for me. But the doctor ordered some meds to alleviate my pain and nausea which were never administered. When the nurse …

  132. The nurses were very kind to my little sister and me back in June. The place was also very clean. Bless them.
    She was fed, taken care of and treated like a daughter by the staff. I am grateful for the compassion they held and how sensitive they were in her whole situation.

  133. The hospital really needs to work on its sensitivity and compassion. Leaving a woman who is miscarrying alone for hours in a room with baby paraphernalia (baby bassinet, newborn diapers), isn’t very helpful or comforting during such a …

  134. I had a wonderful experience. My son dislocated his arm, (4th time). Unfortunately, until his growth plates close, the orthopedic surgeon will not operate. This is the second time we have used GCMC for my sons dislocated arm issue…Dr …

  135. Weird that you can’t wait in the waiting room to pick up someone you dropped off. I sat down in the room where I normally wait to pick up my uncle, but I was tracked down and told to wait outside. A kind explanation would’ve helped. Otherwise, it’s not bad. My uncle finds their care to be pleasant.

  136. Actively sitting here as I write my review. The wait time was/is long. Obviously that is not anyone’s fault. The gentleman doing the check in process was less than pleasant. He handed me a specimen kit and then told me to take a seat, …

  137. I was very satisfied with my visit to gulf coast Hospital . The staff and personnel made you feel very comfortable they were very professional and met your needs. there was one thing that I was not comfortable with and that’s when I was …

  138. On May26 I went to this hospital around 6:00pm . I was on vacation. Earlier that day I was tested for COVID-19 and was positive. Later that day I had a GI bleed. Therefore I went to the ER due to throwing up blood. When I arrived at …

  139. Everyone is so sweet here. Thank you very much for the care. I need to sing the praise of the nice lady Amy that calls you before surgery. She is kind, humorous and down home. She is the icing on your cake. Thank Y’all for taking great care of me.

  140. Nice staff but outrageous wait. Over 3 hours before I even got checked in. Only 4 people in waiting room in before me. 5 hours to be called back to room. I have never had such horrible wait with anyone I have been to hospital with. Way understaffed.

  141. I wouldn’t give this ER any stars. Horrible. I went a week ago wit of covid, fever 102.5 I was their for 5 hours . dirty unclean. No one was social distanced. Not one area to wipe down the waiting area. Many patients had been there more …

  142. I had a 2-night stay after knee replacement surgery. The staff was very caring, respectful, and attentive. I especially appreciated the fact that the nurses made every effort to let me sleep through the night, while still keeping to their schedule. And the food was good!

  143. We were visiting Panama City from Kansas City. My daughter was having extreme ear pain. I honestly didn’t want to take her anywhere due to the pandemic but realized she needed immediate attention. Unsure of where to go for immediate medical …

  144. The staff were above reproach and extremely tentative to my health issues. I went in for a SI Joint Fusion, which can be a simple procedure. I have a heart condition with causes me to have a very low EF rate (By low I mean nearly non life …

  145. I was in your hospital Friday, Saturday and Sunday. Friday I had so much service I could not rest. Saturday the lights went out in the bathroom. A guy told my roommate it probably wouldn’t get fixed as their wasn’t any maintenance on the …

  146. My experience at Gulf Coast was one of the worst experiences I’ve ever had. I waited in the waiting room, with pneumonia, for nearly 7 hours, only to be transferred to the ER hallway for the next 24 hours. I assure you, I did not shut my …

  147. My husband was a surgical patient. He stayed
    one week on 2 south. I was very impressed with the nurses and techs that cared for him. They were all so kind and caring. They responded quickly when my husband …

  148. This used to be a really good hospital. There are still some amazing nurses and docs here. But charge nurses are RUDE. Front desk people at ICU are very rude. Overall bedside manners, are TERRIBLE. Maternity ward is the only half decent part of this hospital.

  149. I’m still alive unfortunately. This entire town and county has the most deadliest healthcare, and incompetent. As far as I’m concerned we do not have hospitals in Panama City Florida or they county. I will never go again I have been there …

  150. Had to delivered my 4 months baby as he died unexpectedly. Delivered staff in floor 2 were so great, compassionate, kind, attentive, and took care so well of both of us. Nurses STEPHANIE, ANDREA, SHELLY, TAE, Doctor PERSLEY. Are a big …

  151. My SIL was injured on the job and I accompanied my daughter to the hospital. Upon arriving at the er the receiving attendant was rude and indifferent. I only asked to wait while my daughter went in to be with her husband. I am 71 yo with …

  152. Gulf coast medical center on 231 would not recommend at all!! My 4 year old was coughing and wheezing told me to give him ibuprofen and Tylenol and sent me away with phlegm coming out his throat and nose. Ended up taking him to his doctor …

  153. We haven’t been in town 24 hours for our vacation and my 3 year old hurt his eye with a stick. From the moment we walked in the door until the moment we left everyone went ABOVE AND BEYOND. It is no easy task to look into a toddler’s …

  154. I’m happy to say that my experience here as been an excellent one from delivery to recovery. The nurses are wonderful. From the midwife to the nurses were calm gentle and friendly. …

  155. They transferred my 91 year old father to another hospital over a hundred miles away without telling any family member and it is my understanding that they had his grandson’s phone number. He was in very poor condition and should have not …

  156. I’m diabetic and the drs held my insulin and sent me into DKA twice . When I came into the er on Halloween I stated I think I’m getting colitis, going into DKA or gastric issues. Ran tests and said no I didn’t have colitis or was in DKA …

  157. I can’t say enough about the care my son received at Gulf Coast Medical Center! My husband and I chaperoned our our churches 2021 youth camp trip. My son begin to have extreme pain: nausea/ and vomiting. We do not live in Florida and did …

  158. My son and girlfriend is here fixing to have my granddaughter. I was stopped at front desk. They said I can not go up to the lager waiting room. They said the other mom and sister is in waiting room and that is to many. There is more than …

  159. So we’re here on vacation and end up coming in bc the urgent care sent us here for abnormal urinalysis. We’ve been here literally 3.5 hours and have gone to triage to lobby to bloodwork and iv to lobby to EKG to lobby and so we sit. What …

  160. My uncle suffered negligence in this hospital, he wasn’t treated properly, my uncle and family was mistreated by nurses. He was complaining about not being able to breath, and from being thirsty. Before he died he told his wife and daughter that he wasn’t treated right, that he didn’t think he was going to make it.

  161. I brought my father to the ER around 1030 am and he was admitted. We had to wait until 7pm to get to a room. The ER Dr. never came back to talk to me about my father after several requests. The nurse provided the info. They were busy but …

  162. Very happy with excellent care, received at CGCH. I was having unexplained severe pains in my right leg. Was there Dec. 19th around 3pm was treated with compassion and concern. The entire staff were efficient and caring. The ambulance …

  163. It was okay, we weren’t exactly sure where to go to get to the ER because we had never been there before. When I went in the one Door a lady stopped me and phatically told me that I was in the wrong place and that I needed to go around the …

  164. By far the best services ANYWHERE in Panama City. The staff really cares for your health and treat your illness like a priority to them. Nurse Nichole had a very sweet demeanor and bedside manner. The doctors were very busy but they still …

  165. My daughter recently had her baby here. The Labor and Delivery staff was great but once in new mom unit, everything went downhill fast! The staff seemed burdened, maybe overworked. The environment was not warm or welcoming at all!! There …

  166. In a word, “NIGHTMARE!” This was the worst experience at a so-called hospital. These people should be ashamed. My elderly mother was not only neglected, but abused, it was elder abuse and it was NOT acceptable. You don’t go to a …

  167. As we entered the ER the nurse that I assume was supposed to be checking us in walks right past us to talk to the driver that brought us to ER in the passenger van. So we enter the Er and go to the nearest desk as my husband has a fever of …

  168. Absolutely worst hospital I’ve ever been in/to! Second floor nurses are terrible! They were rude & unhelpful. If you want a professional, caring hospital this is absolutely NOT the one!! I wouldn’t give them a zero star if it were an option!

  169. They sent my baby sister home with a ruptured intestine she died that night and because of fl law they are able to get away with it Henson Stephanie was the rn that attended her

  170. This use to be the best hospital in my opinion in Panama City. Two of my children were born here. But the last year or so it’s just gone downhill. The wait is unbearable, 3-4 hours or more. Many of the ER staff are rude. I’ve seen many …

  171. My husband had a accident and I sat and waited for him to have a CT! I know everyone names and what was wrong and their result’s,,, Does hippa not exist here! This nurse took my husband back for ekg and was asked if they where going to do …

  172. Worst hospital ever. The ER staff are a joke I was there from 9:20pm until I walked out at 5:20 am over “colitis” so they kept me all night for absolutely no reason other then they didn’t want me to be comfortable think twice before you …

  173. I came in at 12 o’clock for something very simple and I have been here since then it is now 330 and I have yet to get anything done to me the wait time is absolutely ridiculous not happy at all

  174. If I could give this place a 0 I would.. have had 4 surgeries here in the past and all was well!! Don’t know when the nurses and doctors quit caring but it was quite evident this time.. I had the remaining toes on left foot removed, 3 of …

  175. Spent three days here recently for some cardiac issues. We moved from Denver three ago where you have world-class medical facilities. You know what since we came here I’m totally impressed by the care my wife and I have received from a …

  176. Was at the ER from 3am to 8am, spent $360. Told me I did not have a UTI left in PAIN and went straight to urologist. They confirmed I did have one and even looked at the report from ER which showed I did. They were able to give me relief …

  177. After my surgery I was placed on the 2nd floor.The women center. My nurses Malissa -Johnnie❤️& I can’t forget my favorite ANGELA💕‼️After you get to know a person, the energy change instantly!!I was feeling so down and out! Not with ANGELA …

  178. I am so anti hospitals and anti western medicine. I was taking the home birth/birth center approach for my first child. I went into labor on a Friday night and early Sunday morning had to transfer from my birth center to the hospital as my …

  179. Arrived with my Daughter who has a cardic history at 6pm and still sitting here at 11:14 I am a healthcare worker and would not reccomend this ER for anyone with a serious medical history. Not impressed with Gulf Coast.

  180. Horrible I understand that there is a staffing shortage but 8 to 10 hour wait times doesn’t make any sense. Then the doctor is telling you to tell them your personal information in a lobby full of people that should a HIPPA violation. The …

  181. I just want to comment on the professionalism I witnessed tonight. There was a woman demanding patient information, (No it was not her information she was asking about) at the front desk, berating the poor desk clerk over something he had …

  182. *Last time for me!
    3 1/2 hours after heart cath I woke from anesthesia and was wheeled down to discharge office and asked to sit in another chair to wait because they needed to …

  183. The WORST hospital I have ever been at. The er department is full of rude, hateful people who don’t care about anyone. I laid shaking with a fever for two hours and only got help when I got admitted on a different floor

  184. This is the worst hospital I have been to, if you’re in excruciating pain do not visit this hospital as they will give you antibiotics and misdiagnose you. This was my experience after I had a cyst rupture and was told I had an infected …

  185. 3 hour er wait. Er staff at the check in desk are so rude. Out of the three nurses in the er two of them didn’t care what pain you are in. Very Rude. Saw a man Dr in er and he really shouldn’t be practicing medicine and has no morals, told …

  186. My mother passed away in this hospital ICU on Mother’s Day. It was truly like living in a nightmare for a few hours as we watched her fade away. But her nurses, specifically Dominique (not sure about the spelling), was like an Angel guiding …

  187. I am sure this is an isolated experience to me. I am sure the facility is full of wonderful people. I didn’t get those people. I sat in the ER for 3 hours fighting extreme food poisoning. I was so sick of waiting literally, I left. The …

  188. Worst hospital I have ever been to. Went because I have 4 broken teeth that have caused my face to swell, have migraines, and make it impossible to eat or drink. …

  189. Last week my son was transported to Gulf Coast Hospital from FWB ER to be evaluated by Dr. Taylor to decide whether he would need to do surgery. From start to finish I was informed every step, every detail In a way that I could truly …

  190. I’ve been to this hospital for er visits and now for my pregnant fiancé. If you have any interest in seeking quality, or even general respect… Choose a different hospital!

  191. We just had our first baby there! Gulf Coast took care of my wife and our baby boy! In all the excitement there were a few names that stood out to us the most. Of course, we appreciate everyone but Lacey, Mallory, and Vanessa were the …

  192. Very good service from the Staff and Doctors. But unfortunately very expensive, not affordable. We were visiting for a vacation and my 5 year old son got a sprain in his right thigh and couldn’t move after the long drive from Missouri. And …

  193. I would recommend coming here on Night Shift for any of your emergencies. Ashbey & Aaron took care of me within 30 mins I was in and out the door meds in hand. Appreciate the help and hope y’all enjoy you’re weekend

  194. I had to take a star because I parked in the parking lot. I am handicapped so the treck up the hill was difficult. It wasn’t better on the way down. Service was professional and friendly. I had both of my babies here a long time ago. I have a sweet spot in my heart for HCA Florida Gulf Coast Hopital.

  195. OMG! If I could give a half of a star I would or no star at all. I am a native here in Panama City. Gulf Coast Hospital has always been the best of the two hospitals that we have to choose from. I have literally spent the night in the er …

  196. Good care. But people who offer care question doctor’s options and why they put patients through tests. Multiple room moves. Billing is horrible and not on cite so codes are usually not entered right and patients are way over charged…… 😕 …

  197. I was in the waiting room for 5 hours. Then placed in a room the hall. ICU for days until I moved up and saw empty rooms up there when they said there were none. Mostly great nurses but some of the doctors lack respect, never even told me I had encephalitis from a bacterial infection.

  198. This is literally the worst hospital I’ve ever been to. Brought my fiancé here at 9pm to the emergency room and it has taken 4 hours just to start doing tests? And you want the copay before you administer services? How greedy! It’s now 3:30 …

  199. My Specialist sent a request for MRI mid Nov 22 it was approved by Cigna ins on Nov 17. As of now the end of Jan no MRI many calls from me trying to get this done with no reply DON’T GO THERE

  200. I’d like to thank your staff on 300 North wing for putting up and putting up with my malarkey. You did a bang up job. Thanks for everything, from the nurses, Dr Vu, breathing therapists even the dadgum vampires. Hope to never see you again!

  201. I Was at the diagnostic center this morning and every person who greeted/helped me was delightfully pleasant. The phlebotomist was quick and skilled and pleasant.

  202. Went this morning, 3am, and they did vitals and sat us in waiting room. There were about 6 ppl waiting and come to find out they had been waiting for 4-5 hrs. I was there with my special needs son who was having seizures and needed blood …

  203. Brought daughter-inlaw in to have her first baby the staff is rude and snotty..
    They don’t like her asking any questions about what they are doing or why they are doing it…she also signed a form for no students or male nurses or doctors …

  204. The way gulf coast took care of my baby girl today was outstanding!!!!!!!!!!!!! What a loving team we had !!!! & A wonderful doctor along with so many genuine nurses !!!!!!! Thank you again for everything extremely loving crew we had along with fast paste & support !

  205. We moved to the area in March. It is the end of October and we are moving back to the town we left. The one major factor in this return is the poor healthcare available here. Especially at HCA Gulf Coast. My wife who is a retired nurse states that their standards and practices are so low it is like a third world facility.

  206. I give this hospital two stars now. HCA made the right decision to get rid of Brad Griffin (CEO).This hospital and county are a better place for it. Hopefully they will get someone that won’t fight doctors over evacuating babies out of the …

  207. I definitely went to the wrong ER. After 7 hrs was told its based on the acuity and not the length of time you are here. Wow i understand emergencies but really. I have never waited 7 now 8 hours in the ER waiting to be seen. Extremely poor customer service.

  208. I have never received more inadequate pediatric care. My child who has a laundry list of medical history was sent away after being sent by HIS pediatrician. I was made to feel like I was ignorant, and that we had no place being there. HIS …

  209. My husband was seen in the ER for new onset of AFIB. The ER nurses were professional and the floor nurses on the 3rd floor were very professional. However my issue is with hospitalist Dr. R. Brown. He is very rude and unprofessional. …

  210. Bay county has two hospital and both are horrible there is no bed side manner Nurse and doctor’s are rude they don’t care about people the hospital is just a job to the staff. Both hospital’s have been building new parts for the hospital …

  211. I am in the waiting area as my sister is heading into Surgery soon., The people at your front desk are loud and very unprofessional. They are gossiping, speaking about clients, director, patients co-workers. Should be a more professional atmosphere and calming situation.

  212. Came in last night with a hurt ankle from a motorcycle mishap with a lot of pain and swelling. They got me back pretty quick for X-rays then had to wait over an hour for results. Would be 5 stars except nothing was offered for pain. I …

  213. Agree with the other reviewers about the worst hospital ever. Our daughter was transported to this hospital when she fell and knocked her tooth out. She is mentally and physically disabled and was treated very poorly by this facility. They …

  214. I will leave this hospital a review every avenue possible! This place made me believe in Hospitals again. The staff was amazing! Made us feel like family from the moment we arrived in the ICU. I was afraid for my daughters life and they …

  215. I am here now for cardiac problems. I wish I had read the reviews before agreeing to come here. This place is the worst! My small ER isn’t equipped to handle cardiac patients. So I let them transfer me here. The ONLY redeeming thing is my …

  216. I went to the ER due to chronic pain and uncontrollable muscle movement. I explained concerning my chronic pain due to the illness that I have which is not curable. The muscle movement I was having was intense and took a shock through my …

  217. My experience at this hospital is amazing ONLY because the night time RN I had , His name was David Hamilton and he is a traveling nurse so he only spends about 3 months at different hospitals. I can say this , im 30 years old and this was …

  218. What I saw in Gulf Coast Hospitals ER last night was beyond atrocious! People waiting for up to 13 HOURS! With no explainations or communication at all. No food or water. I watched an poor old lady sit there suffering for 7 hours until she …

  219. As far as moms treatment for heart failure the Dr was great. However, about half the nurses taking care of her just did a bare minimum and didn’t give mom all her meds or see that she was comfortable. The cafeteria was out of milk all week. …

  220. DO NOT give birth in this hospital. DO NOT. My wife was screaming in pain, in labor, and ready to give birth and the nurse tried to send us home. Because of this, my wife wasn’t given enough time to even receive pain meds before the baby …

  221. This is the most unorganized and understaffed hospital I have ever been to. Last time I went to their ER I was sent home with the wrong paperwork because they thought I was another patient. Now my sister is in the ER and we’ve been waiting …

  222. My name is Mrs. Hagen and feel it necessary to thank some wonderful people. This morning I had to be taken to the ER and I would like to say that I personally had a good experience. I had taken a bad fall and was in a lot of pain in my …

  223. I would give them ZERO STARS if I could!
    DO NOT BRING YOUR LOVED ONES to this hospital! First of all, THEY DO NOT HAVE A NEUROSURGEON ON CALL!!! HOW IS A HOSPITAL THIS SIZE, EVEN ALLOWED to keep their …

  224. Worst hospital ever! My physically and mentally disabled daughter fell and broke out a front tooth. After an ambulance ride from St. George campground, the Dr barely came in the door looked at my daughter and said no need to put it in she …

  225. The doctor was great! The RN that was giving us our instructions for discharge talked very fast with her southern draw. When we asked for clarification, she acted as if we were a bother. Very poor customer service. …

  226. Had a kidney stone decide to make an appearance while we were on vacation. The ER had me in and out and taken care of in just a few hours. Nurses, doctors, and other staff were extremely caring and compassionate and made sure the horrific pain I was in was under control. Very thankful for them and would go again if I had to.

  227. I was so disappointed last week we went to er because my husband had a kidney stone(still having problems) the staff and dr was very good and got him comfortable really fast snd test was done very quickly. last night we went er because …

  228. I’m a labor and delivery patient and have been here for a little over 4 weeks. The staff is very nice. There are about 5 women here that I absolutely love. They give me my privacy and respect my boundaries. The only issue I have is the …

  229. This is the worst hospital ever… My husband was in the ICU and passed, they refused to let me see him when I got there. They said that “they had already bagged him” and said rigor mortis starts to set in .. Which we know… But we live an …

  230. HCA Gulf Coast (23rd St) Panama City’s ER is disgusting. It is dirty. My friend spent 14 hrs there and was treated horribly by his nurse. She was RUDE, uncaring, not using gloves and throwing used products on the floor, not putting them in …

  231. I had Always had been a huge fan of GCH. Both my babies were born there. I realize that Hurricane Michael was a hit to the hospital but now 5 yrs later, I’d have figured things were back up to the star treatment and service you’d receive …

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