(Translated by Google) You have a price and then they raise you from 30 to 40 dollars for one that is robbery and it is difficult to communicate with hellos if you have a problem with the internet …
Ridiculous cable service. Can’t watch a program without picture freezing dozens of times. Don’t even try to record. Awful. Need negative rating option.
They installed on April 9. It pixelated all the time. Sometimes doesn’t work at all. Call support people and thy try but nothing works with that either . April 30 only have one channel that works now
Horrible internet service, I ternt is running below 1mb every other day and itsnt even strong enough to load a simple 10 minute YouTube video and constantly stops working
I wish I could give negative review. This place is such a joke. Over 150.00 for just basic cable and low speed internet. Just the internet would be over 100.00. The customer Services is a complete joke. Do not chat with them, you will get the same rude girl every time.
Worst internet and cable services I have ever had to experience in my life. There’s always intermittency and the internet is slow. Unfortunately my current apartment only allows this brand of service for tv and internet otherwise I would …
The CSR at this location was superior. I arrived at the location very frustrated with Hargray in general and their customer service in general. The CSR senced my frustration, LISTENED to me and fixed the problem. He saved our account for Hargray.
This company has promised my father since MARCH to connect new equipment desperately required to continue existing service.
Now •all• they can commit to is SOMETIME IN MAY. …
October 1st Hargray removed some tv channels that lots of people look at . So it seems like a particular network was removed not sure why ?? But the bill has not been decreased after removing the channels !!! As a customer I feel like we …
Useless, stupid cable company. I made an appointment to have cable connected to the television in my bedroom. A technician came out today and told me I’ll need to hire an electrician to hook up a cable jack in my bedroom before they can …
Chris G. came out and not only fixed our cable problem, but showed us that we had our boxes set on 720p instead of using our HD TVs to their full capability at 1080. He was very nice and helpful.
Hargray is the worst cable provider in my area. Their DVR has half the capacity of Directv and was not even compatible with my Sony projector. Add to this terrible customer service and the highest prices in my area and you wonder why anyone would use their services. I also have phone service and it cuts out on a daily basis.
Terrible customer service. They only want your money any way they can get it. I was given two totally different way to discontinue service. I only hope I can get totally rid of Hargray. Really should be a negative star.
Bill went up 54 $ with no call. Called and they said they could now give me a $40 promotion. Why do they make you call????? Why do they increase bill with no notice or explanation? Don’t they get that now they are making me look for …
Recently I had some account/billing issues and when I called customer service at Hargray in Hilton Head SC I was fortunate enough to get Raymond Solorza who was not only kind and knowledgeable he took care of the issue immediately & when a …
Internet goes down multiple times a day, was let go from previous position at job due to missing multiple online conferences and deadlines due to Hargray being down. Cannot switch because, like many other neighborhoods, I have been forced …
The worst customer service have 5 different technicians( wish I could qualify this) who came to house regarding lack of service…NO DVR.. changed out equipment…leaving saying that something at corporate IT has to fix.yet each completes …
Awful rude service!!! They said they can’t run a cable from one room to another, but they’re a cable company. This is bull!!! The only people using this company are those that have to! …
Not very happy with this service. They came in a bought out our reputable provider of many years with all these promises and I must say have not lived up to the hype. My service drops my work station every day. I am reading the reviews and it’s a lot of the same. My job depends on my internet and I am going to have seek other service.
Worst internet and wifi EVER! Stay far from it! It goes in and out all day, EVERY DAY. When its working, its great, pages load fast at all. But for them to say fast and reliable, thats a flat lie. The only reason I believe they’re in …
Very professional service. Richard was my technician. He was fast and efficient at his job. He was able to answer my questions and get my service installed. Overall a very good experience.
I have now been without Internet for 24+ hours and it’s the weekend and apparently they don’t have service providers that can help on the weekend and then I try to cancel my service and customer service isn’t available to help with that on …
We moved here from Florida. We had Xfinity at our old house, it was a great service. It is not available here so we went with the only option, hargray. It costs me$70 a month more, and this service is the worst I have ever had. Constantly …
Navigating the website to understand options available for internet and TV was much easier than some other providers’ sites. And I love how the monthly charge updated as I made selections… very helpful when comparing various options. And …
I have always been impressed with Hargray’s technical assistance. Their support team is professional, courteous and efficient. I have never had to call twice to remediate an issue.
Crooks. They made deals with a lot of places here in Hilton head. Mine is specifically Hilton head resort. They tell you 500gb but it’s more like 10 and even that is shoddy. I can’t change providers unless I physically move. I’ve had techs …
Richard Jackson did an amazing job fixing my wifi. He came in and was very knowledgeable and knew what he was doing! I recommended him to all my friends and family here on Hilton Head. Not to mention, my wifi is running 100% better no more problems with it. Keep up the good work Richard!
Stopped by one day with some questions about streaming via fire stick and Ray was awesome! He broke down all the different speeds for me and discussed how streaming would affect the rest of my devices using the Wi-Fi. Definitely recommend you stop by when you have a question or want to upgrade. Erica was pretty great too!
So far so good. Excited to start my journey with Hargray because the people are kind and don’t beat around the bush. Great services + great support = happy customer 🙂
Great customer service. Great Speeds. Paying for 1000×1000!! No more problems streaming and playing online. Good Job Hargray in putting fiber optics all over Hilton Head!
Looking for new reliable internet service , only 2 available on HHI. Got online with Hargray Communication. Filled out a request form for service. It gave me a calendar to select a date to have the service installed. I chose a date and a …
As a Hargray customer for more than two years, I’ve experience reliable Internet & TV service and fantastic customer service. They are right down the road if I need immediate assistance. Shopping local is important to me.
Needed to expand the wifi zone to get more coverage outside of the house after a recent addition to the house. Contacted Erica Pepper from Hargray to see what my options were. I quickly had a appointment for the work to be completed! …
I had an cable/internet install done earlier this year. With everything going on COVID related I was extremely nervous about the process but, was pleasantly surprised by the outstanding service I received! Not only was the tech you …
What a great company! Customer service can’t get their act together so they wrongly shut our internet service off on (drumroll please) CHRISTMAS DAY! Could’ve at least waited until a day when customer service is available so we could call …
Been on hold for over 2.5 hours for technical support. Waiting message says that live chat is available on website. That’s a lie. I tried. It says “no agents available”. I sent an email. No reply. What good is your service if nobody picks up the phone when problems happen?
Kinda funny how you’re only responding to 5 star reviews. Just proves the shady practices this business does. How are you gonna monopolize the entire HH area and not provide good service but at the same time be more expensive then other …
It’s nearly impossible to talk to the right person the first time you try but once I went to the store the whole team was great. The installers for the work outside came the same afternoon that I went to the store and the in the house …
Here I was 15 minutes ago leaving a bad review. Now I’m leaving a 5 star review. Long story short I missed a payment on my bill and was confused but realized I missed my payment and was kept online for a whole month. Then after I paid my …
(Translated by Google) You have a price and then they raise you from 30 to 40 dollars for one that is robbery and it is difficult to communicate with hellos if you have a problem with the internet …
So when it rains in bluffton we get 1.6mbps download speed… fantastic
Always superior.
Car
Best customer service
Great service!!
See my review Hargray Communications, Bluffton….
absolute trash i pay for 25 and get 3
My bill double in 1 year time
Not good
They care about their customers.
Terrible!
Over the top customer service!
Fast & Friendly service.
Good service, but you will pay for it. .
The dude in the blue shirt has a really cool bow tie!
Its just terrible internet and tv. Inconsistent garbage.
Worst cable ever!!!!! Not happy with this company!!!! I wish i can switch cable…
My needs were met in getting my monthly payment adjusted
Very fair prices. Don’t like their devices though.
Richard Jackson was very professional and knowledgeable.
Absolute useless group of people. Do not use this company. Way overpriced and ZERO customer service.
Good reliable service
Great internet! I love that they’re investing in their network to improve the lives of those in the low country!
Great service delivered with a smile. Ray is the man!
The worst cable and internet ever. Internet literally goes out about 5 times a day for no reason. Just horrible!!!
Company threatening to cut service off tomorrow because I am old and they say I’m at risk so they wont install new box in my house
Excellent Internet and TV service provider. GIG service is incredibly fast and reliable.
They are as bad if not worse than they other hated carriers. They don’t deliver as promised.Numerous outages and poor customer service.
Hargray is the best service in the Lowcountry! Excellent customer service!
Worst provider of internet. Cuts out every night. Always seems to be a new bill or charge.
Great customer service, very knowledgeable and professional..thanks to Mr. Richard Jackson.
Ridiculous cable service. Can’t watch a program without picture freezing dozens of times. Don’t even try to record. Awful. Need negative rating option.
They installed on April 9. It pixelated all the time. Sometimes doesn’t work at all. Call support people and thy try but nothing works with that either . April 30 only have one channel that works now
Horrible internet service, I ternt is running below 1mb every other day and itsnt even strong enough to load a simple 10 minute YouTube video and constantly stops working
Ray was great getting me set up in our new home!
Great service and quality products. Best install and repair techs in the business
A big thank you to Hargray for the use of their community room. Great space for meetings.
Hargray is great! They have fast internet speeds, and if there is an issue they are very helpful.
Easy and fast.. Folks were pleasant and got me signed up without any delays!
My experience with Ray has been great! Always a pleasure to work with Hargray!
Can I give .5 star or 0? I would. Easily.
Expensive as heck …rude in the reception office, they don’t know what they do …
My promotion ended out of the blue and was left with $1,000 cable bill, no calls or emails from hargray.
I wish I could give negative review. This place is such a joke. Over 150.00 for just basic cable and low speed internet. Just the internet would be over 100.00. The customer Services is a complete joke. Do not chat with them, you will get the same rude girl every time.
Yes, Hargray put these unnecessary holes in my wall in January. Problem still not resolved. VERY DISAPPOINTING!!!!!
Worst internet and cable services I have ever had to experience in my life. There’s always intermittency and the internet is slow. Unfortunately my current apartment only allows this brand of service for tv and internet otherwise I would …
Terrible service, 2 straight days of tech now shows
The CSR at this location was superior. I arrived at the location very frustrated with Hargray in general and their customer service in general. The CSR senced my frustration, LISTENED to me and fixed the problem. He saved our account for Hargray.
solid internet performance and very good customer service. no hassle cancellation policy as well.
This company has promised my father since MARCH to connect new equipment desperately required to continue existing service.
Now •all• they can commit to is SOMETIME IN MAY. …
October 1st Hargray removed some tv channels that lots of people look at . So it seems like a particular network was removed not sure why ?? But the bill has not been decreased after removing the channels !!! As a customer I feel like we …
Useless, stupid cable company. I made an appointment to have cable connected to the television in my bedroom. A technician came out today and told me I’ll need to hire an electrician to hook up a cable jack in my bedroom before they can …
Chris G. came out and not only fixed our cable problem, but showed us that we had our boxes set on 720p instead of using our HD TVs to their full capability at 1080. He was very nice and helpful.
Hargray is the worst cable provider in my area. Their DVR has half the capacity of Directv and was not even compatible with my Sony projector. Add to this terrible customer service and the highest prices in my area and you wonder why anyone would use their services. I also have phone service and it cuts out on a daily basis.
Terrible customer service. They only want your money any way they can get it. I was given two totally different way to discontinue service. I only hope I can get totally rid of Hargray. Really should be a negative star.
Bill went up 54 $ with no call. Called and they said they could now give me a $40 promotion. Why do they make you call????? Why do they increase bill with no notice or explanation? Don’t they get that now they are making me look for …
Recently I had some account/billing issues and when I called customer service at Hargray in Hilton Head SC I was fortunate enough to get Raymond Solorza who was not only kind and knowledgeable he took care of the issue immediately & when a …
Internet goes down multiple times a day, was let go from previous position at job due to missing multiple online conferences and deadlines due to Hargray being down. Cannot switch because, like many other neighborhoods, I have been forced …
The worst customer service have 5 different technicians( wish I could qualify this) who came to house regarding lack of service…NO DVR.. changed out equipment…leaving saying that something at corporate IT has to fix.yet each completes …
Awful rude service!!! They said they can’t run a cable from one room to another, but they’re a cable company. This is bull!!! The only people using this company are those that have to! …
Not very happy with this service. They came in a bought out our reputable provider of many years with all these promises and I must say have not lived up to the hype. My service drops my work station every day. I am reading the reviews and it’s a lot of the same. My job depends on my internet and I am going to have seek other service.
Worst internet and wifi EVER! Stay far from it! It goes in and out all day, EVERY DAY. When its working, its great, pages load fast at all. But for them to say fast and reliable, thats a flat lie. The only reason I believe they’re in …
Very professional service. Richard was my technician. He was fast and efficient at his job. He was able to answer my questions and get my service installed. Overall a very good experience.
I have now been without Internet for 24+ hours and it’s the weekend and apparently they don’t have service providers that can help on the weekend and then I try to cancel my service and customer service isn’t available to help with that on …
We moved here from Florida. We had Xfinity at our old house, it was a great service. It is not available here so we went with the only option, hargray. It costs me$70 a month more, and this service is the worst I have ever had. Constantly …
Navigating the website to understand options available for internet and TV was much easier than some other providers’ sites. And I love how the monthly charge updated as I made selections… very helpful when comparing various options. And …
I have always been impressed with Hargray’s technical assistance. Their support team is professional, courteous and efficient. I have never had to call twice to remediate an issue.
Great customer service!
Crooks. They made deals with a lot of places here in Hilton head. Mine is specifically Hilton head resort. They tell you 500gb but it’s more like 10 and even that is shoddy. I can’t change providers unless I physically move. I’ve had techs …
Richard Jackson did an amazing job fixing my wifi. He came in and was very knowledgeable and knew what he was doing! I recommended him to all my friends and family here on Hilton Head. Not to mention, my wifi is running 100% better no more problems with it. Keep up the good work Richard!
Stopped by one day with some questions about streaming via fire stick and Ray was awesome! He broke down all the different speeds for me and discussed how streaming would affect the rest of my devices using the Wi-Fi. Definitely recommend you stop by when you have a question or want to upgrade. Erica was pretty great too!
So far so good. Excited to start my journey with Hargray because the people are kind and don’t beat around the bush. Great services + great support = happy customer 🙂
Great customer service. Great Speeds. Paying for 1000×1000!! No more problems streaming and playing online. Good Job Hargray in putting fiber optics all over Hilton Head!
Looking for new reliable internet service , only 2 available on HHI. Got online with Hargray Communication. Filled out a request form for service. It gave me a calendar to select a date to have the service installed. I chose a date and a …
As a Hargray customer for more than two years, I’ve experience reliable Internet & TV service and fantastic customer service. They are right down the road if I need immediate assistance. Shopping local is important to me.
Needed to expand the wifi zone to get more coverage outside of the house after a recent addition to the house. Contacted Erica Pepper from Hargray to see what my options were. I quickly had a appointment for the work to be completed! …
I had an cable/internet install done earlier this year. With everything going on COVID related I was extremely nervous about the process but, was pleasantly surprised by the outstanding service I received! Not only was the tech you …
What a great company! Customer service can’t get their act together so they wrongly shut our internet service off on (drumroll please) CHRISTMAS DAY! Could’ve at least waited until a day when customer service is available so we could call …
Been on hold for over 2.5 hours for technical support. Waiting message says that live chat is available on website. That’s a lie. I tried. It says “no agents available”. I sent an email. No reply. What good is your service if nobody picks up the phone when problems happen?
Super fast to help get things set up for us in our new home. Easy process and friendly customer service.
Kinda funny how you’re only responding to 5 star reviews. Just proves the shady practices this business does. How are you gonna monopolize the entire HH area and not provide good service but at the same time be more expensive then other …
It’s nearly impossible to talk to the right person the first time you try but once I went to the store the whole team was great. The installers for the work outside came the same afternoon that I went to the store and the in the house …
Here I was 15 minutes ago leaving a bad review. Now I’m leaving a 5 star review. Long story short I missed a payment on my bill and was confused but realized I missed my payment and was kept online for a whole month. Then after I paid my …