Healthfirst Bluegrass, Inc – Federally Qualified Health Center (FQHC) and Primary Care Clinic in Lexington, KY at 496 Southland Dr – ☎ (859) 288 … See more
(Translated by Google) I thought they were responsible, they told me to show up early, arrive on time, and then they tell me today we can’t attend you, come tomorrow or the day after. They just made me lose hours at my job, how …
This place is very bad customers service very disappointed appreciate no available appointment no good service always waiting for ever and by calling to make appointments very rude and very disrespectful to people and always tell you to hold or go to other places
They are very friendly and very professional even though the appointments are slow because they help alot of people but you will be satisfied with the services
Have chosen this health facility and am very pleased with the outstanding service I receive from my doctor and all of the staff. Excellent place for keeping healthy.
I really appreciate my doctor on the other hand you’re Answer service is not responsible they do not send Over messages to the doctor I had to call that office 2 different times Before I get a call back I know my doctor doesn’t work on Mondays and it is so difficult to get a prescription when she’s not there
DR. K IS THE TRUTH, DIDN’T FEEL A THING WALKED IN AFRAID OF DENTIST WALKED OUT WITH THIS DR. BEING MY HERO NO JOKE BEST DENTIST I HAVE EVER EXPERIENCE THANKS DR. K U MY HERO!!!! 😁😁😁 Your friend for life michael perkins …
They are very professional and I dont wait too long. What I love most is the doctors are knowledgeable. They have patience and are there to help with your wellness as a whole!
My daughter & I have been coming to this clinic since they opened here. We have used all the different clinics within this building except one. We are very pleased with the drs & staff. This clinic is really a God-send for us!
I’ve had trouble with this place multiple times with pediatrics. I’ve been trying for a week to get immunization records. Finally went up there (that’s the only way to get progress) and they don’t even have her records in their system. I …
All the people here are very nice. Go early if you can. They will get you in and out pretty fast. Doctors and staff are very professional and friendly. Get your appointment as early as possible. Then you can get on with the rest of your day.
Terrible MD’s that think they are Ph.D’s in psychology and keep you going from doctor to doctor to doctor. It is a real money making racket in my personal and professional opinion having worked with dozens of doctors and nurse over the past …
This place is a shitshow. Roughest, most painful pap smear/pelvic exam I’ve ever received. Scheduling is always a nightmare with near constant contradictions from various receptionists. Can I schedule a month out? Two weeks out? One week …
Been coming to health first for 4 yrs. The registration lady’s are very pleasent to talk to. Waiting time in the loby and back in the room suck, but my kiddos doctor is nice and gives me info on things I ask and she dosnt tell me how to parent my kids.
The pharmacy is the WORST. They’re disrespectfully slow for no reason. It’s not like they’re a HUGE chain like CVS or WALGREENS. Every time I come in here it’s empty so why do I have to wait over an hour for 2 scripts to be filled and it’s …
Only giving it a one star because I can’t give it a zero. Horrible help. Everytime I go there for vaccines never get my baby’s doctor, always get different doctors. I also called to ask for quick information. And they couldn’t help me at all with a simple question. Hopefully changing doctors soon.
Women’s health is a small and poorly run department, with only one doctor available to help you. She is a smiling face who just pushes her own agenda regardless of the patients needs or plans. When I spoke with her she completely ignored my …
For the disadvantaged in society. Those with no or less covered health insurance. This is what we call HUMANITY.
Money 🤑 doesn’t make people. People make money as the sooner people start to …
Broke a root in a molar tooth. They were extremely thorough and efficient in extracting the tooth pain free. The follow up calls also weren’t expected but greatly appreciated. A great staff and attitude. Thank you so very much ❤.
I was told they didnt have enough time to go over all of my symptoms. They seemed nice the first few visits, but thats just for appearance. Theyre only worried about money. The receptionists are rude and terrible and they dont keep you in …
Was told that my oldest daughter’s Medicaid was “no longer active” for her 1 year check up, yet worked perfectly fine when I went to get her meds for her infections and worked fine at the emergency room when we checked her ears. I was also …
Went to get my daughter up to date on her shots and a school fiscal. First they ask you questions, then they sit there and tell you how to be a parent. Stupid things that any parent already knows. I didn’t go to get parenting tips. Then for …
The clinic is great. I’ve been there 4 times and everyone is so polite,kind and understanding. I’ve never had to wait for my appointment. The first appointment was long with paper work. And they do X-rays and exam. I recommend that anyone …
This place is not organized or professional. After being there three times, they lost all my daughters information accept for her insurance. They for sure thinking of just money. Had to feel out all the new patients papers twice , also I …
Worst medical service in Lexington. I’ve Been a patient for 3 years of the Dental and medical facilities. The dental office constantly cancels and pushes back visits and will not schedule you for what the dentist recommends, so it’s …
I’ve been getting care here for the past 3 years. This is a great clinic with very sweet smiling nurses and kind people who do your blood work with lab on site. The doctors here have always been wonderful. The facilities here are very clean. Highly recommended.
If I could give a 0, I would. A few months ago, I came to the Dr’s office to only pick up my letter for my employer due to my health conditions. I am not supposed to be under any stress. When I got there to pick up my letter. One of the …
If you have to get adult medical care I would not recommend dr Sarah Riley. Each office visit my mother has she has berated her and belittled her. Today’s appointment was the last straw. My mom has been sick since we left the office because …
The Southland Drive location is above and beyond the most professional and friendly staff I’ve ever seen. After weeks of treatment to be cleared medically for an upcoming surgery, it is clear to me I will not go anywhere else for future …
I came here in agonizing pain, seeking to have 2 teeth pulled. I had my money ready, my information ready, but they refused to help me. The nurse at the front desk said that they are only taking 4 patients, I came exactly at 8 o’clock right …
Was told to come straight on I’d be seen, got there and it was like a world in Mexico, waited 4 hours and never got called the whole office is not professional they are too busy talking about patients! Definitely the WORSE PLACE TO GO TO FLY TO MEXICO 🇲🇽 …
I took my husband here because he doesn’t have medical insurance and he doesn’t speak English. He was a walk-in appt and was the second in line after a scheduled patient and the first walk-in, which was phenomenal. They are staffed with …
(Translated by Google) excellent
(Original)
Exelente
(Translated by Google) I thought they were responsible, they told me to show up early, arrive on time, and then they tell me today we can’t attend you, come tomorrow or the day after. They just made me lose hours at my job, how …
(Translated by Google) Very good communication between patients and workers there. Good teamwork and great effort from nurses and doctors …
Love it here
Terrible
I love it
Fast and courteous
Good experience every time.
Pediatric clinic is AWFUL!!!
Employees really should be drug tested.
Always good
Just walk in and they’ll Help!
WE LOVVE IT
Everyone was very helpful and listened to my concerns regarding my son.
Worst place ever!
We have waited for 40 minutes and the doctor didn’t come however we saw here talking to someone else
This place is very bad customers service very disappointed appreciate no available appointment no good service always waiting for ever and by calling to make appointments very rude and very disrespectful to people and always tell you to hold or go to other places
Treated very respectful by receptionist, RN Christy very helpful.
We was 2 mins late for my 2 month old ‘ the doctor would not see us reschedule for 2months wow ‘ crappy doctors
Awful customer service/receptionists! I have never been spoken to more condescendingly in my life. I would not recommend this office to anyone!
Awful service kept over looking my girlfriend when we got there at noon, don’t recommend unless you have all day to spend
They are very friendly and very professional even though the appointments are slow because they help alot of people but you will be satisfied with the services
Have chosen this health facility and am very pleased with the outstanding service I receive from my doctor and all of the staff. Excellent place for keeping healthy.
I really appreciate my doctor on the other hand you’re Answer service is not responsible they do not send Over messages to the doctor I had to call that office 2 different times Before I get a call back I know my doctor doesn’t work on Mondays and it is so difficult to get a prescription when she’s not there
They did an awesome job!!!! Dr Hernandez and christa!!!! Great job!!!! Highly recommended
It’s a great clinic
DR. K IS THE TRUTH, DIDN’T FEEL A THING WALKED IN AFRAID OF DENTIST WALKED OUT WITH THIS DR. BEING MY HERO NO JOKE BEST DENTIST I HAVE EVER EXPERIENCE THANKS DR. K U MY HERO!!!! 😁😁😁 Your friend for life michael perkins …
They are very professional and I dont wait too long. What I love most is the doctors are knowledgeable. They have patience and are there to help with your wellness as a whole!
My daughter & I have been coming to this clinic since they opened here. We have used all the different clinics within this building except one. We are very pleased with the drs & staff. This clinic is really a God-send for us!
I’ve had trouble with this place multiple times with pediatrics. I’ve been trying for a week to get immunization records. Finally went up there (that’s the only way to get progress) and they don’t even have her records in their system. I …
Great people to deal with under the circumstances
All the people here are very nice. Go early if you can. They will get you in and out pretty fast. Doctors and staff are very professional and friendly. Get your appointment as early as possible. Then you can get on with the rest of your day.
Terrible MD’s that think they are Ph.D’s in psychology and keep you going from doctor to doctor to doctor. It is a real money making racket in my personal and professional opinion having worked with dozens of doctors and nurse over the past …
This place is a shitshow. Roughest, most painful pap smear/pelvic exam I’ve ever received. Scheduling is always a nightmare with near constant contradictions from various receptionists. Can I schedule a month out? Two weeks out? One week …
Great people and Great people and Great place it has Great For for Dake!!!🐬🏈 …
Been coming to health first for 4 yrs. The registration lady’s are very pleasent to talk to. Waiting time in the loby and back in the room suck, but my kiddos doctor is nice and gives me info on things I ask and she dosnt tell me how to parent my kids.
The pharmacy is the WORST. They’re disrespectfully slow for no reason. It’s not like they’re a HUGE chain like CVS or WALGREENS. Every time I come in here it’s empty so why do I have to wait over an hour for 2 scripts to be filled and it’s …
Only giving it a one star because I can’t give it a zero. Horrible help. Everytime I go there for vaccines never get my baby’s doctor, always get different doctors. I also called to ask for quick information. And they couldn’t help me at all with a simple question. Hopefully changing doctors soon.
Women’s health is a small and poorly run department, with only one doctor available to help you. She is a smiling face who just pushes her own agenda regardless of the patients needs or plans. When I spoke with her she completely ignored my …
For the disadvantaged in society. Those with no or less covered health insurance. This is what we call HUMANITY.
Money 🤑 doesn’t make people. People make money as the sooner people start to …
Broke a root in a molar tooth. They were extremely thorough and efficient in extracting the tooth pain free. The follow up calls also weren’t expected but greatly appreciated. A great staff and attitude. Thank you so very much ❤.
I was told they didnt have enough time to go over all of my symptoms. They seemed nice the first few visits, but thats just for appearance. Theyre only worried about money. The receptionists are rude and terrible and they dont keep you in …
A beautiful healthcare facility for young child’s my daughter loved it.
Was told that my oldest daughter’s Medicaid was “no longer active” for her 1 year check up, yet worked perfectly fine when I went to get her meds for her infections and worked fine at the emergency room when we checked her ears. I was also …
Went to get my daughter up to date on her shots and a school fiscal. First they ask you questions, then they sit there and tell you how to be a parent. Stupid things that any parent already knows. I didn’t go to get parenting tips. Then for …
The clinic is great. I’ve been there 4 times and everyone is so polite,kind and understanding. I’ve never had to wait for my appointment. The first appointment was long with paper work. And they do X-rays and exam. I recommend that anyone …
Are not attentive to their patients. You have to call to get updates about appointments.
This place is not organized or professional. After being there three times, they lost all my daughters information accept for her insurance. They for sure thinking of just money. Had to feel out all the new patients papers twice , also I …
Scheduling is horrible! & I was denied an appointment. I have insurance
Worst medical service in Lexington. I’ve Been a patient for 3 years of the Dental and medical facilities. The dental office constantly cancels and pushes back visits and will not schedule you for what the dentist recommends, so it’s …
I’ve been getting care here for the past 3 years. This is a great clinic with very sweet smiling nurses and kind people who do your blood work with lab on site. The doctors here have always been wonderful. The facilities here are very clean. Highly recommended.
If I could give a 0, I would. A few months ago, I came to the Dr’s office to only pick up my letter for my employer due to my health conditions. I am not supposed to be under any stress. When I got there to pick up my letter. One of the …
If you have to get adult medical care I would not recommend dr Sarah Riley. Each office visit my mother has she has berated her and belittled her. Today’s appointment was the last straw. My mom has been sick since we left the office because …
The Southland Drive location is above and beyond the most professional and friendly staff I’ve ever seen. After weeks of treatment to be cleared medically for an upcoming surgery, it is clear to me I will not go anywhere else for future …
I came here in agonizing pain, seeking to have 2 teeth pulled. I had my money ready, my information ready, but they refused to help me. The nurse at the front desk said that they are only taking 4 patients, I came exactly at 8 o’clock right …
Was told to come straight on I’d be seen, got there and it was like a world in Mexico, waited 4 hours and never got called the whole office is not professional they are too busy talking about patients! Definitely the WORSE PLACE TO GO TO FLY TO MEXICO 🇲🇽 …
I took my husband here because he doesn’t have medical insurance and he doesn’t speak English. He was a walk-in appt and was the second in line after a scheduled patient and the first walk-in, which was phenomenal. They are staffed with …