The services that I receive from Hearing Services of Franklin could not be any better. I am so pleased with everything at the office and highly recommend it to others.
Dr. Lee and Conni are thoroughly professional in all that they do. Dr. Lee listens carefully to me and thoroughly explains everything in a clear, easy-to-understand manner.
Posting for my wife. She was very pleased with the entire staff. Very friendly and courteous but most of all how professional the staff was. Would highly recommend.
Never been associated with a Physician (Dr Duncan) who’s staff ( nurses / practitioner etc.) are so prompt to return phone calls. This means a lot when one is really sick.
I had a wonderful experience. My audiologist took the time to explain to me what she was doing and thoroughly went over the results of my hearing test.
Everyone was very kind and patient with me as I was suffering from issues from a car accident. The secretary was extremely sweet and helpful in making sure I completed the paperwork properly.
Very caring and personal service. As I am getting older I thought about getting my hearing tested. They answered all my questions, and even scheduled my appointment for next year.
Dr. Lee and the receptionist (Spring Hill location) were very friendly and kind. The appointment didn’t seemed rushed and she explained everything well and answered my questions.
Dr. Welch and the entire staff have been nothing short of wonderful to me. Having to get hearing aids at 45 was troubling, but they graciously walked me through the process and continue to making my hearing aids a priority. They have taken care of my every need and I am very grateful.
My experience with Hearing Services of Franklin in Spring Hill has always been great. They are friendly, professional and efficient. Highly recommended!
First time here and greatly impressed by how each patient is welcomed, listened to, talked through the process. Being as this is a hearing facility, the patience exuded an intent upon listening was incredible to experience!
Everyone is very friendly and helpful. Dr Welch is outstanding. I especially appreciate that she takes time to explain various options in easy to understand terms. I highly recommend.
excellent and efficient service. sara explained everything in an easy to understand way. very professional, courteous and knowledgeable. no hard sell and i recommend the hearing service of franklin, tn
Very professional. They were very helpful finding the best option as far as hearing aids for me even though it meant going through someone other than them. I highly recommend them.
I definitely plan to continue recommending Hearing Services of Franklin to my friends and family. When asked to describe them I would say that they really are all good people. Extremely friendly!
I did not have to wait long for an appointment. The front office was very friendly and helpful. Dr Turberville explained every step in the process and made me very comfortable.
Any time I am talking about my hearing and its improvement, I absolutely recommend this office, Hearing Services of Franklin. Dr. Bridget Lee has completely changed my life. She is the best of the best, top of the top.
The Staff and Doctors were friendly and very well versed in all things hearing. My six year old had a pleasant experience and we couldn’t ask for anything to be better than it was.
This place is great! Easy to schedule appts, Dr is always on time.. and the ladies working the front desk are SO nice and friendly.
Got a great deal on some hearing aides too!!
Dr. Rachael Turberville takes excellent care of my hearing issues. Dr. Turberville is patient kind and very knowledgeable of all ways to help me from hearing aids to care of my ears. The staff is kind and helpful as well. I feel so …
I was able to get an appointment quickly and they didn’t keep me waiting at my appointed time. Dr. Lee was thorough and gave explanations every step of the way. Also, they didn’t try to sell me something I didn’t need.
Very professional and experienced team!! Hearing seems to be over looked by many people, even those that work in the live music industry who should know better. Protect yourself with top of the line earplugs to insure the longevity of …
I think this facility is So Phenomenal because they are So Professional and I find they definitely went above and beyond my expectations of their position’s to meet My Needs!!! You can tell that they genuinely care about each and every one …
I was a former Costco hearing customer. I thought that the products that they were selling were as good as what I would receive from a professional clinic like Hearing Services of Franklin… I was wrong! I had heard great things about Dr. …
This office offers impeccable service, value, education, and caring for all things hearing-related. These doctors care for every client as if they were members of their own family. They have my business for life!
Hearing Services of Franklin provides excellent service! I was able to get an appointment quickly and they diagnosed my issue and provided me with options on the same day. I would highly recommend their services.
From our initial phone call to walking out with hearing devices in my father-in-law’s ears today, we’ve had an incredibly positive experience at HSF. Dr Haldeman really listened to our concerns, provided great answers to our questions and …
Very professional. Extremely knowledgeable. Dr. Lee stayed and explained everything – all my options and answered all my questions. I highly recommend Hearing Services if you have hearing issues.
My husband and I both wear hearing aids. The service is great and Hearing Services of Franklin treat all their customers like family. The staff are proven leaders in their field of caring and helping all customers with hearing products.
Very professional and caring staff. Took time to explain hearing test results as well as the options available. They did not push ultra high end hearing aids but rather throughly explained what could reasonably be expected from each level (type) of hearing aid.
I’m so glad I went. Everyone is kind, knowledgeable, and wants to help. From my first call to my first visit, they were an ideal example of what healthcare can be and I’m so glad I found them
Impressive customer care! Dr. Haldeman is knowledgeable, courteous, thorough. I knew she understood hearing loss when her required face mask had a clear panel over the lip area so I could lipread as necessary!
Hearing Services of Franklin is the BEST hearing aid provider in Franklin! I have been to another and received FAR superior service and support at HSF!! They also immediately (on site in one appointment) solved my 3 month issue dizziness …
We just met with Dr Thayer regarding my son’s hearing loss. She asked great questions, provided good resources and was very knowledgable. We are excited to have her input and expertise as part of our son’s medical team.
Very friendly and generally care for you. You couldn’t ask for more wonderful group of people and staff. Dr Tuberville is a sweet, kind honest . They all treat people with respect and remember you even when you havnt been there in a while. That’s how much they care about their patients.
The staff here is the best! They are always so friendly and the Audiologists are very knowledgeable and spend a lot of time with you explaining everything.
Friendly, competent staff. Doctor is professional and personable. We enjoyed our time with Dr. Lee. She explained things clearly and listened to us patiently, answering all our questions.
I have been trying to get hearing aids for seven months at a diiferent place. I was able to get my hearing aids ordered on my first visit. Dr. Lee was great. The receptionist was very helpful and polite. I recommend to anyone looking for hearing aids. Thanks
Kelsey is my new audiologist! I have had hearing aids for 5 years. She asked many pertinent questions about experience with them. I love my hearing aids but they are not Bluetooth compatible. That is my primary reason for my interest in …
I have been with Hearing Services of Franklin for approximately 8 years. They are very professional in their work. They are genuinely concerned for your hearing quality and experience. Even more important they treat you like you are family.
Being new to the Franklin area I went to Franklin Hearing because it was close and had good reviews. That is why I am writing a review to verify a wonderful experience. Dr.Kelsey Haldeman was very thorough on testing, presenting the results and giving solution options. Highly recommend.
I was greeted courteously and seen promptly. The tests were thorough and my results were explained clearly. My concerns were taken seriously, and I was treated with kindness throughout. I was very comfortable at Hearing Services of Franklin and recommend them wholeheartedly.
Dr. Welch gave me a hearing exam and explained in detail the results. She took the time to answer all my questions and concerns. Very positive, professional and friendly experience! The staff was also friendly and professional. I would highly recommend this office!
Professional, caring, and helpful; a very pleasant experience with great results. My hearing aids are 4 years old and purchased in the Memphis area. I was expecting a sales pitch to replace them. Not the case–gave me a new hearing test for …
I’ve been visiting various places for hearing aids for several years now. This is my first place in TN and they are awesome! This was my first visit and since I have worn aids in the past, so they were able to assist me the same day. I …
I had a hearing test today at Hearing Services of Franklin with Dr. Tuberville. I immediately felt comfortable at the office and sensed that the Doctor’s comments during my visit were based upon her concern for me and my situation. This …
The professionals and staff at Hearing Services of Franklin are knowledgeable, friendly and caring. It is easy to get a convenient appointment and for most small adjustments they have walk-in hours most mornings. I have been very happy for them to take care of my hearing aid needs for the past 8 years.
I was referred by another hearing professional and I was not disappointed. The staff was friendly, professional and prompt. My appointment was completed in a timely manner. I was made to feel comfortable and my results and recommendations …
I have been a patient of Dr. Welch for 15 years. This week, I needed to purchase new hearing aids. She carefully guided me through the options so that I had all the info needed to make an informed purchase decision. Plus, she’s just a good person. Legit.
Same day appt to clean and replace tubing, very lovely office and staff! So friendly and professional too, took care of me promptly and welcomed me to the area. I’m relieved to have found such a great office so quickly!
Complete and total lifesavers! My parents came from California for a visit and my dad’s new hearing aid was making a constant feedback that was driving my husband and I crazy. Elizabeth Welch was recommended to me by multiple people and she …
If there were 10 stars, I would give all 10. My father was a patient and they were so good to us. They helped us through many “crisis “with his hearing aids being lost or broken or misplaced by his Facility’s staff. They were ALWAYs …
Yesterday I had the best experience at the Shea Hearing Aid Center in Brentwood, TN. They have a great staff who are very helpful, patient and instructive. The technician cleaned and reprogrammed the aids and there was no charge. I highly recommend them!
Hearing Services of Franklin did a spectacular job of assisting me in learning about hearing loss, diagnosing and fitting me with the best device for my specific needs. …
The personnel and Dr. Elizabeth are efficient, patient, knowledgeable and professional. It was a great experience to be a beneficiary of their service.
No waiting and the staff are amazing. The audiologists are extremely knowledgeable and answered all my questions without hesitation. It was such a pleasant experience all the way through and I highly recommend this team of professionals.
Very professional working with my 96 year old mother. The explained her hearing loss and gave us options to choose from. We were very pleased with the service,options and prices were competitive.
I have been to several Audiologist before going to Dr. Welch and Hearing Serviced of Franklin. For the first time in 3 years I feel like there is hope with my ear ringing and hearing loss. Dr. Welch and her staff were awesome from the …
They were wonderful! From the friendly front staff to the audiologist that checked my hearing. I will definitely keep them as my “go to” people for all things hearing. Highly recommend.
I went to Hearing Services of Franklin for a hearing evaluation. It was a wonderful experience. Staff were friendly and Dr. Tuberville was kind and thorough. She patiently explained all my hearing loss and options for hearing aids. I highly recommend!
Outstanding punctuality and performance.
I arrived at my assigned appointment time and within just a couple of minutes was escorted into the doctors office where we reviewed my pertinent personal …
I needed to have a BAHA serviced. If you are not sure what that is, think external hearing aid for single sided hearing loss that uses your skull as the sound conductor. It is a bit specialized, so not every hearing aid shop can work with …
I had a wonderful experience. I was five minutes late due to traffic and was met with compassion and friendly faces. Elizabeth was very thorough and took the extra time to explain my results and connect with me. I left feeling “heard” 🙂
Recently I went for a hearing test at the Spring Hill office. From the time we arrived we felt comfortable with the doctor and office staff. Good customer service lays a strong foundation for relationship, and this office did not disappoint …
Dr. Welch and her team have been my audiologist for years. They are extremely knowledgeable and professional. I would highly recommend them to anyone in need of hearing services. I can’t say enough good things about them!
All positive remarks for both locations in Spring Hill & Franklin. Everyone was so nice & friendly; made one feel comfortable…even though I could have been all the patients grandmother!!!! Stephanie in Spring Hill & Sherry in Franklin …
Very pleasant experience. Appreciated the honesty. I wasn’t sure if I needed an audiologist or an Ear, nose and throat doctor. I thought a hearing center would just try to sell me a hearing aid. The audiologist was very nice and referred …
We had a great experience at Hearing Services of Franklin. Everyone in the office was very patient and kind. Rachel did the hearing tests for my son. She was very knowledgable and thorough.
This was my first appointment at Hearing Services of Franklin, but it was wonderful from the time I checked in until I left. The receptionist was fantastic and had a wonderful personality, Dr. Welch and Lauren were very knowledgeable and …
I took my 80 year old mother there for a hearing test and hearing aids. Lauren was so patient and kind with her but also professional and knowledgeable. The visit was very thorough and every step of the process was explained to us as were the results. Would highly Hearing Services of Franklin.
I really like the Hearing Services of Franklin. They spent a lot of time making sure I understood how to use my Hearing aids. The Staff and audiologist Were very pleasant and great to work with. They made me feel very comfortable.
I was received promptly, with almost no wait, after arriving for my appointment. The Staff and Dr. Haldeman were professional, courteous and affable. My hearing exam was very thorough and all of my questions and concerns were answered …
I just can’t say enough how much I love my doctor at Hearing Services of Franklin. She was amazing. Attentive, caring, knowledgeable, didn’t push a brand, was honest about the brands, listened well, etc. Truly made me feel very comfortable …
The staff and Audiologist are top notch! They are pleasant, patient, kind and knowledgeable! I would definitely recommend anyone needing Audiology services to go to them!
Five stars all the way!!! ⭐️⭐️⭐️⭐️⭐️
Right from scheduling to getting fitted and afterwards one would be hard pressed to find a more knowledgeable, comfortable and friendly place for such a …
Just got new hearing aids from Hearing Services of Franklin -Spring Hills location. Bridget lee ran multiple tests (most I have not received from previous provider) and was extremely thorough. I’m very excited about rechargeable (no …
Such a wonderfully caring and compassionate group of professionals…from scheduling to appointment to follow-up, this is a class act of professionalism, thoroughness, and quality care. You get the feeling that they get to know all of their …
Dr. Kelsey Haldeman was very polite and patient. She explained everything to me and asked pertinent questions. Dr. Haldeman suggested several different brands and the pros and cons of each. I was delighted with my visit. Will be returning for my devices when called. I recommend her enthusiasticly.
These folks never say NO. They are always willing to get you in on short notice, get you taken care of and get you on your way. I appreciate their high level of service and dedication.
Dr. Kelsey Halderman took the time and listened to both my wife and I. She tested my hearing and I left with a trial pair of hearing aids and I could tell a difference immediately, frankly surprised at what I wasn’t hearing. I highly recommend Hearing Services of Franklin.
This was my first experience at Hearing Services of Franklin and I highly recommend! Dr. Haldeman was personable and attentive and made sure I felt comfortable, and my questions were answered. I was in and out in a timely manner. Well done!
I have been associated with the Spring Hill office where Dr. Lee is the primary Physician. She is very knowledgable and works to give the best service possible. I recommend her highly.
I’m so thankful I found Hearing Services of Franklin. Dr Welch is thorough and helped me choose the perfect Bluetooth hearing aids for me. My BCBS-TN Medicare Insurance paid for everything including the hearing test, my hearing aids and …
The best. All the audiologists and staff! Dr. Welch has made such a difference dealing with my hearing loss. I would not consider going anywhere else. This group is professional, passionate, and compassionate through and through.
This is an excellent place to have your hearing assessed and addressed. I met with Dr. Elizabeth Welch and she was very professional, helpful, and pleasant. She went out of her way to help me and find a good solution. I love this place and the entire staff.
Dr. Welch was amazing. The front desk ladies were amazing as well. Dr. Welch helped explain the issues I was having, in a way that was very easily understood. She gave me two options to try as a trial run for now and is very adamant in finding a hearing aid that best suits me and my condition. I highly recommend her.
This was my very first experience with Hearing Services of Franklin as I’m new to the area, and it was amazing. Definitely more than just a place to get a hearing test. I came in to address my tinnitus and get a hearing exam and it was …
I was traveling on business last week and forgot my hearing aid charger. I contacted Hearing Services of Franklin and they quickly assured me they could assist. Their staff was friendly and kind and quickly rented me a charger for the week …
Kind, professional, and efficient gearing services.
Great place. Wonderful staff.
Excellent.
Fast and nice
Thorough appointment. Kind staff
Very nice people!!
Kelsey is DA BOMB!!!! Thankyouthankyouthankyou!
Very good customer service
Great people and service.
They were friendly and professional!
Everyone was so helpful and kind
I best service and help you can get
Very nice staff ! Helpful and courteous!☺
Very good service. Local business
Wonderful group of caring professionals!!
Loved Dr. Lee and staff.
Very helpful staff, thorough exam.
Professional and caring! I highly recommend them!
One of our favorite places to stay in Gatlinburg!
Great place very honest and professional
Very patient and informative. Gave me options, pros & cons.
Professional , courteous and efficient. Thanks for the excellent care.
Very professional and easy to work with. Thank you!
Efficient, knowledgeable and great people skills. Highly recommend
Outstanding customer service and amazing Doctors!
I have been a patient of Hearing Services of Franklin for 3 years and will continue to be a patient.
The combination of professionalism and sincere kindness made this a very positive experience.
Excellent professional and courteous service. What more could you ask for?
Really nice experience! A Friendly and Caring group!
Great staff the great location glad they have one in Spring Hill 🙂
Very accommodating and attentive. The place to go for heating care!
Staff was friendly, professional, and very helpful for a first time buyer.
Pleasant experience. Very pleased.
Truly outstanding and welcoming doctors and office personnel.
Great atmosphere and a fun, relaxed atmosphere. I will be coming back!
Took me early and expertise excellent….great service provided.
Nice and fast service. Clear communications on hearing process.
Great people & service! Quick but thorough! Glad I found them!
Very friendly and knowledgeable team. Excellent care!!!
So helpful. A great customer experience. Thank you!
Brigit is absolutely fantastic! Always patient, caring, and fixes any problems that arise.
GREAT STAFF AND THEY MAKE YOU FEEL VERY COMFORTABLE AND RELAXED. VERY GOOD AT ANSWERING YOUR QUESTIONS SINCE THIS IS A REAL NEW EXPERIENCE.
Great, professional, and pleasant
Very professional, caring and great Experience
I received excellent care snd detailed information that was very helpful.
Everyone was very polite
First hearing test ever. Wonderful instruction with great people.
Very polite and accommodating! Very good experience with my 15-month-old.
Such a caring and professional (yet fun) group to have testing done at!! I recommend them
Great to work with!
Experience was great. Dr Haldeman was very thorough.
Walker Rowland
Excellent job by all staff members! Thank you for a very pleasant visit.
Always a great visit. Staff is very friendly and take time to make sure everything is taken care off
These women are life changers! They’re all very sweet and knowledgeable. I would recommend them to anyone I know.
Top of the line medical facility providing the latest in hearing aid technology. As the old adage says “You get what you pay for”!
Very friendly and knowledgeable service. Great place to do business
Great service and pleasant staff. Per recipient’s of impressions, well executed with top quality materials
Dr. Haldeman was great
Cannot think of anything she could have done better
The services that I receive from Hearing Services of Franklin could not be any better. I am so pleased with everything at the office and highly recommend it to others.
Wait time was less than 10 minutes, staff and doctor were very friendly and helpful. Will definitely be going back.
Thorough friendly service with detailed explanations of hearing issues and the various types of hearing aids available.
Went for a hearing test and she found I had an ear infection that I had no idea I had. Looking for to going back after infection clears.
Very nice experience. Excellent hearing test and Erica took the time to thoroughly explain the results. Thank you very much, Rich…
Very professional kind and courteous doctor Bridget Lee doctor of audiology. Highly recommend her.
Dr. Lee and Conni are thoroughly professional in all that they do. Dr. Lee listens carefully to me and thoroughly explains everything in a clear, easy-to-understand manner.
Very kind, attentive staff who took great care to ensure I had an accurate, thorough exam. Highly recommend.
The best Hearing Service ever they are the best! I’ve used them since 2009
I highly recommend their services. The staff and personnel are kind and welcoming. The testing is extensive, but you are not rushed at all.
Excellent staff throughout! Very professional yet they made me feel like family. Would highly recommend them!!
Hearing services is the very best.
I had a great initial appointment with Doctor and her staff was amazing. Thanks again for being so thorough, informative and welcoming.
Great Job
I always have a good experience at Hearing Services. They’re warm, friendly, very knowledgeable and always helpful. I highly recommend them.
Everyone here was very kind and pleasant. Dr. Lee took her time with me and was gracious to answer every question. I really like this office.
Dr Lee was a great help and understood what I needed. Cindy is also a pleasure.
Posting for my wife. She was very pleased with the entire staff. Very friendly and courteous but most of all how professional the staff was. Would highly recommend.
Never been associated with a Physician (Dr Duncan) who’s staff ( nurses / practitioner etc.) are so prompt to return phone calls. This means a lot when one is really sick.
Everything was on time as planned. The staff was most supportive and organized.
I highly recommend this group!
Very helpful and friendly! Service was great and didn’t take long in the waiting room!! Great experience.
Great staff and loved Dr Welch… very helpful with all my hearing needs
I had a wonderful experience. My audiologist took the time to explain to me what she was doing and thoroughly went over the results of my hearing test.
Everyone was very kind and patient with me as I was suffering from issues from a car accident. The secretary was extremely sweet and helpful in making sure I completed the paperwork properly.
Very caring and personal service. As I am getting older I thought about getting my hearing tested. They answered all my questions, and even scheduled my appointment for next year.
Dr. Welch was very informative, answered all of my questions in detail and then made recommendations based on my test results.
Excellent customer service today and always. Love to visit and have our hearing aids cleaned and refresh our supplies. Thanks ladies!
The staff was friendly, there wasn’t a long wait, the audiologist was thorough and knowledgeable! I highly recommend Hearing Services of Franklin!
Dr. Lee and the receptionist (Spring Hill location) were very friendly and kind. The appointment didn’t seemed rushed and she explained everything well and answered my questions.
Dr. Welch and the entire staff have been nothing short of wonderful to me. Having to get hearing aids at 45 was troubling, but they graciously walked me through the process and continue to making my hearing aids a priority. They have taken care of my every need and I am very grateful.
My experience with Hearing Services of Franklin in Spring Hill has always been great. They are friendly, professional and efficient. Highly recommended!
First time here and greatly impressed by how each patient is welcomed, listened to, talked through the process. Being as this is a hearing facility, the patience exuded an intent upon listening was incredible to experience!
Everyone is very friendly and helpful. Dr Welch is outstanding. I especially appreciate that she takes time to explain various options in easy to understand terms. I highly recommend.
excellent and efficient service. sara explained everything in an easy to understand way. very professional, courteous and knowledgeable. no hard sell and i recommend the hearing service of franklin, tn
Very professional. They were very helpful finding the best option as far as hearing aids for me even though it meant going through someone other than them. I highly recommend them.
I definitely plan to continue recommending Hearing Services of Franklin to my friends and family. When asked to describe them I would say that they really are all good people. Extremely friendly!
I did not have to wait long for an appointment. The front office was very friendly and helpful. Dr Turberville explained every step in the process and made me very comfortable.
Any time I am talking about my hearing and its improvement, I absolutely recommend this office, Hearing Services of Franklin. Dr. Bridget Lee has completely changed my life. She is the best of the best, top of the top.
The Staff and Doctors were friendly and very well versed in all things hearing. My six year old had a pleasant experience and we couldn’t ask for anything to be better than it was.
This place is great! Easy to schedule appts, Dr is always on time.. and the ladies working the front desk are SO nice and friendly.
Got a great deal on some hearing aides too!!
Dr. Rachael Turberville takes excellent care of my hearing issues. Dr. Turberville is patient kind and very knowledgeable of all ways to help me from hearing aids to care of my ears. The staff is kind and helpful as well. I feel so …
I was able to get an appointment quickly and they didn’t keep me waiting at my appointed time. Dr. Lee was thorough and gave explanations every step of the way. Also, they didn’t try to sell me something I didn’t need.
The staff here is wonderful. Dr Haldeman is extremely friendly, relatable and thorough. I highly recommend seeing her for an evaluation.
Very professional and experienced team!! Hearing seems to be over looked by many people, even those that work in the live music industry who should know better. Protect yourself with top of the line earplugs to insure the longevity of …
I think this facility is So Phenomenal because they are So Professional and I find they definitely went above and beyond my expectations of their position’s to meet My Needs!!! You can tell that they genuinely care about each and every one …
I was a former Costco hearing customer. I thought that the products that they were selling were as good as what I would receive from a professional clinic like Hearing Services of Franklin… I was wrong! I had heard great things about Dr. …
This office offers impeccable service, value, education, and caring for all things hearing-related. These doctors care for every client as if they were members of their own family. They have my business for life!
Hearing Services of Franklin provides excellent service! I was able to get an appointment quickly and they diagnosed my issue and provided me with options on the same day. I would highly recommend their services.
From our initial phone call to walking out with hearing devices in my father-in-law’s ears today, we’ve had an incredibly positive experience at HSF. Dr Haldeman really listened to our concerns, provided great answers to our questions and …
Very professional. Extremely knowledgeable. Dr. Lee stayed and explained everything – all my options and answered all my questions. I highly recommend Hearing Services if you have hearing issues.
Great experience, very attentive and took great care of us.
My husband and I both wear hearing aids. The service is great and Hearing Services of Franklin treat all their customers like family. The staff are proven leaders in their field of caring and helping all customers with hearing products.
Very professional and caring staff. Took time to explain hearing test results as well as the options available. They did not push ultra high end hearing aids but rather throughly explained what could reasonably be expected from each level (type) of hearing aid.
Very good experience. Staff are CARING and friendly and ready to help. I will recommend them to anyone needing hearing services
I’m so glad I went. Everyone is kind, knowledgeable, and wants to help. From my first call to my first visit, they were an ideal example of what healthcare can be and I’m so glad I found them
Impressive customer care! Dr. Haldeman is knowledgeable, courteous, thorough. I knew she understood hearing loss when her required face mask had a clear panel over the lip area so I could lipread as necessary!
Hearing Services of Franklin is the BEST hearing aid provider in Franklin! I have been to another and received FAR superior service and support at HSF!! They also immediately (on site in one appointment) solved my 3 month issue dizziness …
We just met with Dr Thayer regarding my son’s hearing loss. She asked great questions, provided good resources and was very knowledgable. We are excited to have her input and expertise as part of our son’s medical team.
Very friendly and generally care for you. You couldn’t ask for more wonderful group of people and staff. Dr Tuberville is a sweet, kind honest . They all treat people with respect and remember you even when you havnt been there in a while. That’s how much they care about their patients.
The staff here is the best! They are always so friendly and the Audiologists are very knowledgeable and spend a lot of time with you explaining everything.
Friendly, competent staff. Doctor is professional and personable. We enjoyed our time with Dr. Lee. She explained things clearly and listened to us patiently, answering all our questions.
I have been trying to get hearing aids for seven months at a diiferent place. I was able to get my hearing aids ordered on my first visit. Dr. Lee was great. The receptionist was very helpful and polite. I recommend to anyone looking for hearing aids. Thanks
Kelsey is my new audiologist! I have had hearing aids for 5 years. She asked many pertinent questions about experience with them. I love my hearing aids but they are not Bluetooth compatible. That is my primary reason for my interest in …
I have been with Hearing Services of Franklin for approximately 8 years. They are very professional in their work. They are genuinely concerned for your hearing quality and experience. Even more important they treat you like you are family.
Being new to the Franklin area I went to Franklin Hearing because it was close and had good reviews. That is why I am writing a review to verify a wonderful experience. Dr.Kelsey Haldeman was very thorough on testing, presenting the results and giving solution options. Highly recommend.
I was greeted courteously and seen promptly. The tests were thorough and my results were explained clearly. My concerns were taken seriously, and I was treated with kindness throughout. I was very comfortable at Hearing Services of Franklin and recommend them wholeheartedly.
Dr. Welch gave me a hearing exam and explained in detail the results. She took the time to answer all my questions and concerns. Very positive, professional and friendly experience! The staff was also friendly and professional. I would highly recommend this office!
Professional, caring, and helpful; a very pleasant experience with great results. My hearing aids are 4 years old and purchased in the Memphis area. I was expecting a sales pitch to replace them. Not the case–gave me a new hearing test for …
Pleasant, thorough, profesional, friendly, efficient… more words would merit even more stars!
I’ve been visiting various places for hearing aids for several years now. This is my first place in TN and they are awesome! This was my first visit and since I have worn aids in the past, so they were able to assist me the same day. I …
The staff were very friendly and knowledgable. They answered all of my questions, and I am very happy with the hearing aid I received today.
I had a hearing test today at Hearing Services of Franklin with Dr. Tuberville. I immediately felt comfortable at the office and sensed that the Doctor’s comments during my visit were based upon her concern for me and my situation. This …
The professionals and staff at Hearing Services of Franklin are knowledgeable, friendly and caring. It is easy to get a convenient appointment and for most small adjustments they have walk-in hours most mornings. I have been very happy for them to take care of my hearing aid needs for the past 8 years.
I was referred by another hearing professional and I was not disappointed. The staff was friendly, professional and prompt. My appointment was completed in a timely manner. I was made to feel comfortable and my results and recommendations …
I have been a patient of Dr. Welch for 15 years. This week, I needed to purchase new hearing aids. She carefully guided me through the options so that I had all the info needed to make an informed purchase decision. Plus, she’s just a good person. Legit.
Same day appt to clean and replace tubing, very lovely office and staff! So friendly and professional too, took care of me promptly and welcomed me to the area. I’m relieved to have found such a great office so quickly!
Complete and total lifesavers! My parents came from California for a visit and my dad’s new hearing aid was making a constant feedback that was driving my husband and I crazy. Elizabeth Welch was recommended to me by multiple people and she …
If there were 10 stars, I would give all 10. My father was a patient and they were so good to us. They helped us through many “crisis “with his hearing aids being lost or broken or misplaced by his Facility’s staff. They were ALWAYs …
Yesterday I had the best experience at the Shea Hearing Aid Center in Brentwood, TN. They have a great staff who are very helpful, patient and instructive. The technician cleaned and reprogrammed the aids and there was no charge. I highly recommend them!
Hearing Services of Franklin did a spectacular job of assisting me in learning about hearing loss, diagnosing and fitting me with the best device for my specific needs. …
The personnel and Dr. Elizabeth are efficient, patient, knowledgeable and professional. It was a great experience to be a beneficiary of their service.
No waiting and the staff are amazing. The audiologists are extremely knowledgeable and answered all my questions without hesitation. It was such a pleasant experience all the way through and I highly recommend this team of professionals.
Very professional working with my 96 year old mother. The explained her hearing loss and gave us options to choose from. We were very pleased with the service,options and prices were competitive.
I have been to several Audiologist before going to Dr. Welch and Hearing Serviced of Franklin. For the first time in 3 years I feel like there is hope with my ear ringing and hearing loss. Dr. Welch and her staff were awesome from the …
They were wonderful! From the friendly front staff to the audiologist that checked my hearing. I will definitely keep them as my “go to” people for all things hearing. Highly recommend.
I went to Hearing Services of Franklin for a hearing evaluation. It was a wonderful experience. Staff were friendly and Dr. Tuberville was kind and thorough. She patiently explained all my hearing loss and options for hearing aids. I highly recommend!
Outstanding punctuality and performance.
I arrived at my assigned appointment time and within just a couple of minutes was escorted into the doctors office where we reviewed my pertinent personal …
I needed to have a BAHA serviced. If you are not sure what that is, think external hearing aid for single sided hearing loss that uses your skull as the sound conductor. It is a bit specialized, so not every hearing aid shop can work with …
I had a wonderful experience. I was five minutes late due to traffic and was met with compassion and friendly faces. Elizabeth was very thorough and took the extra time to explain my results and connect with me. I left feeling “heard” 🙂
Recently I went for a hearing test at the Spring Hill office. From the time we arrived we felt comfortable with the doctor and office staff. Good customer service lays a strong foundation for relationship, and this office did not disappoint …
Great first appointment. Staff are professional, friendly, and effecient.
Dr. Welch and her team have been my audiologist for years. They are extremely knowledgeable and professional. I would highly recommend them to anyone in need of hearing services. I can’t say enough good things about them!
All positive remarks for both locations in Spring Hill & Franklin. Everyone was so nice & friendly; made one feel comfortable…even though I could have been all the patients grandmother!!!! Stephanie in Spring Hill & Sherry in Franklin …
Very pleasant experience. Appreciated the honesty. I wasn’t sure if I needed an audiologist or an Ear, nose and throat doctor. I thought a hearing center would just try to sell me a hearing aid. The audiologist was very nice and referred …
Very professional and selling a quality product. I chose the Spring Hill location and could not be happier with my service.
We had a great experience at Hearing Services of Franklin. Everyone in the office was very patient and kind. Rachel did the hearing tests for my son. She was very knowledgable and thorough.
I went in to have my hearing checked due to symptoms. I didn’t get the best of results but results that I understood. …
This was my first appointment at Hearing Services of Franklin, but it was wonderful from the time I checked in until I left. The receptionist was fantastic and had a wonderful personality, Dr. Welch and Lauren were very knowledgeable and …
I took my 80 year old mother there for a hearing test and hearing aids. Lauren was so patient and kind with her but also professional and knowledgeable. The visit was very thorough and every step of the process was explained to us as were the results. Would highly Hearing Services of Franklin.
Such friendly and helpful staff! This should be the only place you go for all your hearing needs!
I really like the Hearing Services of Franklin. They spent a lot of time making sure I understood how to use my Hearing aids. The Staff and audiologist Were very pleasant and great to work with. They made me feel very comfortable.
I was received promptly, with almost no wait, after arriving for my appointment. The Staff and Dr. Haldeman were professional, courteous and affable. My hearing exam was very thorough and all of my questions and concerns were answered …
Very caring and patient to give me the best hearing advice!
I just can’t say enough how much I love my doctor at Hearing Services of Franklin. She was amazing. Attentive, caring, knowledgeable, didn’t push a brand, was honest about the brands, listened well, etc. Truly made me feel very comfortable …
The staff and Audiologist are top notch! They are pleasant, patient, kind and knowledgeable! I would definitely recommend anyone needing Audiology services to go to them!
Super friendly and helpful staff. I’ve enjoyed each visit! Dr. Kelsey Haldeman has been great to work with.
The staff at Hearing Services is great! They make you feel at home. It’s almost like you’re family. Very friendly and knowledgeable staff!
Five stars all the way!!! ⭐️⭐️⭐️⭐️⭐️
Right from scheduling to getting fitted and afterwards one would be hard pressed to find a more knowledgeable, comfortable and friendly place for such a …
Just got new hearing aids from Hearing Services of Franklin -Spring Hills location. Bridget lee ran multiple tests (most I have not received from previous provider) and was extremely thorough. I’m very excited about rechargeable (no …
Such a wonderfully caring and compassionate group of professionals…from scheduling to appointment to follow-up, this is a class act of professionalism, thoroughness, and quality care. You get the feeling that they get to know all of their …
I always get responsive, knowledgeable, and kind service from Hearing Services of Franklin. I would not go anywhere else!
Professional and caring
I received excellent care and my hearing aid works great.
These people are great. Will help resolve any issues you may have and continue to check with you to be sure everthing is good.
I am so pleased with the professionalism and kindness of the doctor and her staff. I trust their findings and would never go anywhere else.
Dr. Kelsey Haldeman was very polite and patient. She explained everything to me and asked pertinent questions. Dr. Haldeman suggested several different brands and the pros and cons of each. I was delighted with my visit. Will be returning for my devices when called. I recommend her enthusiasticly.
These folks never say NO. They are always willing to get you in on short notice, get you taken care of and get you on your way. I appreciate their high level of service and dedication.
The staff is wonderful! Facility is very nice and clean. My doctor always has time for questions. Definitely the place to go. 🙂 …
They were able to schedule an appointment for me within 24 hours. The staff was awesome and very personable. Excellent experience!
Dr. Kelsey Halderman took the time and listened to both my wife and I. She tested my hearing and I left with a trial pair of hearing aids and I could tell a difference immediately, frankly surprised at what I wasn’t hearing. I highly recommend Hearing Services of Franklin.
Everyone was Amazing! I felt so comfortable. Very professional. They are wonderful. Love everyone. The front staff the Doctors every one! Lisa scott
This was my first experience at Hearing Services of Franklin and I highly recommend! Dr. Haldeman was personable and attentive and made sure I felt comfortable, and my questions were answered. I was in and out in a timely manner. Well done!
I have been associated with the Spring Hill office where Dr. Lee is the primary Physician. She is very knowledgable and works to give the best service possible. I recommend her highly.
I’m so thankful I found Hearing Services of Franklin. Dr Welch is thorough and helped me choose the perfect Bluetooth hearing aids for me. My BCBS-TN Medicare Insurance paid for everything including the hearing test, my hearing aids and …
The best. All the audiologists and staff! Dr. Welch has made such a difference dealing with my hearing loss. I would not consider going anywhere else. This group is professional, passionate, and compassionate through and through.
This is an excellent place to have your hearing assessed and addressed. I met with Dr. Elizabeth Welch and she was very professional, helpful, and pleasant. She went out of her way to help me and find a good solution. I love this place and the entire staff.
Dr. Welch was amazing. The front desk ladies were amazing as well. Dr. Welch helped explain the issues I was having, in a way that was very easily understood. She gave me two options to try as a trial run for now and is very adamant in finding a hearing aid that best suits me and my condition. I highly recommend her.
This was my very first experience with Hearing Services of Franklin as I’m new to the area, and it was amazing. Definitely more than just a place to get a hearing test. I came in to address my tinnitus and get a hearing exam and it was …
I was traveling on business last week and forgot my hearing aid charger. I contacted Hearing Services of Franklin and they quickly assured me they could assist. Their staff was friendly and kind and quickly rented me a charger for the week …
I had a great experience with Hearing Services of Franklin. The staff was very friendly and professional throughout the visit. …