Heartland Credit Union is a full-service, financial cooperative based in Madison, Wisconsin. We proudly serve Southwestern Wisconsin with seven … See more
Teller staff is great but actually getting answers from a banker near impossible, they are always busy and she you leave a voicemail they never call you back
They’re destroying my financial life over a small loan that has never had a payment missed. They just found a way to make even more money off me and took me to court. Stay away from this place.
I am very impressed with everything about this credit union. The staff are always helpful and friendly. They offer everything needed in order to become a successful individual or company.
I am new to the Madison area & this was the closest Heartland branch to my home & I was thrilled to learn my Platteville branch teller (Meagan Fleming) had relocated! Heartland certainly knows how to hire Thee Best👏🏻👏🏻👏🏻 …
I’ve been using HCU for roughly 5 or 6 years. I’ve really enjoyed it. They will go out of their way to help you out. Only issue I have ever had was on two loans the very first auto pay never even drafted. But they always fix it.
Great bank and always great customer service. Jon the branch manager has been super helpful all the time and super friendly. If I wasn’t moving I’d might just move all my accounts over here.
I moved to the Dane County area in the recent years and just got around to switching Credit Unions. I went to the Deforest branch and talked to Doug there, and ever since all I can say is my experience has been nothing other than 5⭐️! …
Great rates for our car loan but would never use them again. They charge $7.99 to make an online payment!! And they tried to refinance our other loans but I backed out when they told me that it was the law that I HAD to go on the loans with my husband which is a lie.
This goes for ALL of heartland banks. The whole banking system they have going on. How hard is it to honor the no overdrafts? They honestly want to steal from you at this point. So Hulu, netflix, HBO, all of those subscriptions. If you …
Was highly recommended by a friend so I joined and everything was fine. Was in process of moving my social security payment to Heartland and then the next morning when trying to login it said my account was closed. There was no reason given …
Not once but twice when taking money out or cashing checks, they asked what I was using the money for! Well it’s my cash and it’s none of your business! After asking what they want the information for and what are they doing with it they …
My earlier review was not correct, I owe Heartland CU an apology for that. Upon checking dccuus I found the information I needed and sincerely apologize for leaping into my earlier review. I think I’ll be fine with Heartland CU. Entirely my fault…thank you.
I’ve been a member here for over 5 years after being with a CU in a smaller town. HCU has provided as good if not better service than the small-town CU. Calls and online messages are promptly returned and answered completely. The only gripe …
19!! 19 times I called today and not one person picked up. It has also been close to two weeks since I’ve left several messages for any losn officer to contact me about my hcu credit card application. It is becoming painfully clear that hcu …
I am working on rebuilding my credit. I started banking at Heartland mainly because it’s the only credit union in my small town. Heartland has exceeded my expectations for a bank. They took my auto loan and cut the APR in half even with my …
They do not follow through with correcting THEIR errors with the transition from Dane County CU to Heartland CU. They caused me over $5,700 in lost credit and now bad credit marks on my excellent credit and payment history. I have been …
Absolutely the WORST company I have ever dealt with!!! Paid over $1k, they reported NO PAYMENT to my credit. Closed then transferred ALL their client accounts resulting in a significant credit score drop. Receiving late fees AND no payment …
Great service! Staff is friendly and helpful.
Member of a shared branch. Get a hard time everytime I go here
I was told on the phone they were open 30 min longer than they were, staff stayed 20 min late and happily helped me with everything I needed.
Teller staff is great but actually getting answers from a banker near impossible, they are always busy and she you leave a voicemail they never call you back
Worst financial institution ever. Save yourself some trouble and take your business elsewhere. They deserve no stars.
A great credit union and great customer service! Many locations in Dane County, Wisconsin, and has many ATM locations through Credit Union agreements.
They’re destroying my financial life over a small loan that has never had a payment missed. They just found a way to make even more money off me and took me to court. Stay away from this place.
the only 800number that never answer but prompt u voice mail box only
They have helped me rebuild my credit. Great Bank. Great Staff.
I am very impressed with everything about this credit union. The staff are always helpful and friendly. They offer everything needed in order to become a successful individual or company.
I am new to the Madison area & this was the closest Heartland branch to my home & I was thrilled to learn my Platteville branch teller (Meagan Fleming) had relocated! Heartland certainly knows how to hire Thee Best👏🏻👏🏻👏🏻 …
If you are looking for a credit union to get away from fees and other trickery used to fleece you of your money, you should look elsewhere. …
I’ve been using HCU for roughly 5 or 6 years. I’ve really enjoyed it. They will go out of their way to help you out. Only issue I have ever had was on two loans the very first auto pay never even drafted. But they always fix it.
Great bank and always great customer service. Jon the branch manager has been super helpful all the time and super friendly. If I wasn’t moving I’d might just move all my accounts over here.
I moved to the Dane County area in the recent years and just got around to switching Credit Unions. I went to the Deforest branch and talked to Doug there, and ever since all I can say is my experience has been nothing other than 5⭐️! …
Great rates for our car loan but would never use them again. They charge $7.99 to make an online payment!! And they tried to refinance our other loans but I backed out when they told me that it was the law that I HAD to go on the loans with my husband which is a lie.
This goes for ALL of heartland banks. The whole banking system they have going on. How hard is it to honor the no overdrafts? They honestly want to steal from you at this point. So Hulu, netflix, HBO, all of those subscriptions. If you …
Was highly recommended by a friend so I joined and everything was fine. Was in process of moving my social security payment to Heartland and then the next morning when trying to login it said my account was closed. There was no reason given …
Not once but twice when taking money out or cashing checks, they asked what I was using the money for! Well it’s my cash and it’s none of your business! After asking what they want the information for and what are they doing with it they …
My earlier review was not correct, I owe Heartland CU an apology for that. Upon checking dccuus I found the information I needed and sincerely apologize for leaping into my earlier review. I think I’ll be fine with Heartland CU. Entirely my fault…thank you.
I’ve been a member here for over 5 years after being with a CU in a smaller town. HCU has provided as good if not better service than the small-town CU. Calls and online messages are promptly returned and answered completely. The only gripe …
19!! 19 times I called today and not one person picked up. It has also been close to two weeks since I’ve left several messages for any losn officer to contact me about my hcu credit card application. It is becoming painfully clear that hcu …
I am working on rebuilding my credit. I started banking at Heartland mainly because it’s the only credit union in my small town. Heartland has exceeded my expectations for a bank. They took my auto loan and cut the APR in half even with my …
They do not follow through with correcting THEIR errors with the transition from Dane County CU to Heartland CU. They caused me over $5,700 in lost credit and now bad credit marks on my excellent credit and payment history. I have been …
Absolutely the WORST company I have ever dealt with!!! Paid over $1k, they reported NO PAYMENT to my credit. Closed then transferred ALL their client accounts resulting in a significant credit score drop. Receiving late fees AND no payment …