Heartlight Family Clinic

Medical supply, Heartlight Family Clinic

We specialize in preventing chronic diseases, perform comprehensive physicals and wellness visits, and treat common acute and chronic conditions for your whole family. We offer a nurse practitioner family practice that combines traditional medicine and the best of professional nursing to create a truly exceptional experience for our patients. Everyone deserves compassionate and professional health care from a provider who listens to them. We treat patients with respect, compassion, and unique individuals. Nurse practitioners strive to build long-lasting, trusting relationships with our patients and their families. If you have other specialists, we will work with them to ensure that your entire healthcare plan is effective.

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Heartlight Family Clinic Reviews ( 107 )

  1. Going to the doctor isn’t typically something I enjoy, but coming to this clinic was a very pleasant experience. Not only friendly, but very knowledgeable. Highly recommend!

  2. The new front desk lady is very rude and unprofessional. I’ve been coming here with my family for about a year and when I called this morning for my daughter who has a stomach flu this lady was very rude and made me feel uncomfortable …

  3. I have a 400.00 bill on my credit report because they billed my insurance the wrong billing code! Every time I called was treated rudely. They refused to take responsibility for their mistake! Now I’m stuck with a medical bill I cannot afford to pay!

  4. Dr. Shawn Brekke, is an amazing doctor. She is very caring and gave me a lot of knowledge and insight during my visit. Best doctor I’ve ever had. Thanks!

  5. Honestly the best doctors office I’ve been to, everyone there is so nice, from the receptionists to the therapists. I highly recommend them if you’re looking for caring people and a quick visit!

  6. went to doctor, needed a script for an controller inhaler, told them what i needed, so far no response and no inhalers ever prescibed. wasted my money on a doctor who doesnt do their job. they also gave me a link to stay in contact w/ them, …

  7. I highly recommend! Erin, the PA is wonderful, as is the rest of the staff. They don’t rush you, but instead listen to their patients! I feel my family and I get excellent care here!

  8. Rachel Stolley is amazing. She does a wonderful job of listening to and caring for my adult special needs daughter. She is kind and patient and knowledgeable.

  9. I’ve gone there before because of their pricing per 15 minute increment. $90 to be precise there new nurse practitioner charged me a 135 to take my pulse and listen to my chest I will not be going back anytime soon

  10. Katrina De Romana is, bar none, the best primary care practionary I have ever had in my 60+ years. She is smart and able to look ‘outside the box’ to find solutions or causes to for every medical situation I’ve encountered. All of her staff is amazing and their follow thru with prescriptions etc.; is unfailing.

  11. Absolutely the best clinic i have been to. Figured out the issue going on. So welcoming and professional as well as friendly. I am very happy i found them. Katrina is awesome as is ALL STAFF!!! 😀 …

  12. When ever I am sick I am able to get in to be seen right away. I also appreciate the help in getting coupons for medications my insurance doesn’t cover. Without a doubt the best care provided to my family and I .

  13. I just joined Heartlight clinic recently and Staff is friendly. Erin is very smart and listened to all my concerns. She is very good about helping me by working with other providers for my health concerns and current treatments.AF

  14. Even though Katrina wasn’t able to help me because my condition required a specialist she did all she could to assist and provide excellent medical care. She was able to get me into a specialist a few hours later. I would highly recommend Heartlight Family Clinic to all friends, family and you!

  15. Had a great experience at Heartlight! The staff is very warm and welcoming! I am currently in between insurance and it was really nice to go into a doctors appointment and not pay an arm and a leg. I will definitely be coming back here!

  16. Thank you so much to the amazing staff at Heartlight Family Practice. Katrina was awesome getting both me and my son in quickly. I honestly can’t remember who my NP was, I was extremely delirious with a 104 tempature and a migrane like I’ve …

  17. Truly one on one personal care. In a medical society of fast patient care, it is wonderful to feel like you are not a case number. For anyone considering a new doctor/caregiver you need to consider this clinic. I am thankful not only for their affordable self pay rates but also for being treated with patience and respect.

  18. My original review remains intact at the bottom of this review. I waited five months before updating this review to make sure it is an accurate reflection of a bewildering situation and not an emotional gut reaction. …

  19. We’ve gone to Katrina for years, even before Heartlight was conceived and our family adores her! She listens and hears what we’re saying, she never rushes or dismissed us in anyway. She truly puts her patients first!

  20. I’ve been seeing Christy Kazmeroff for a couple of months now and in a word she is AWESOME! She actually listens to me and advises me well…as well as double checking during each visit ensuring my meds ( including the dosage and …

  21. I called today to get an appointment. The girl I spoke with was extremely unprofessional wouldn’t listen, talked over you, and interrupted you. ( She stated she had only been there for a month) Then tells me they don’t take my insurance so …

  22. Katrina and her office staff are absolutely amazing! They are prompt, friendly and affordable. The office is kept clean and is nicely updated. I don’t go anywhere else in Castle Rock for medical care because she is THE BEST!

  23. Love Heartlight, they always do their best to help me out! Great at arranging appointments and getting back to you. If you do have an issue in this area just keep calling as their messaging system has had some issues of late, but they are well worth it. Everyone is very friendly and helpful.

  24. Thank you Heartlight clinic for getting me in so quickly. The nurse practitioner here is very kind and will spend time answering all your questions. This clinic takes adult Medicaid, I was so happy to have my problems questions answered and …

  25. I have been a patient of Katrina De Romano for a few years. About 7 months ago I was diagnosed with cirrhosis. The hospital told my children that I would most likely die soon. After 2 weeks in the hospital I was released to go home to be …

  26. I love this place, we moved here from another town. They actually try and get you in same day. Caring staff. Coming from a practice I never saw and knew the urgent care doctor better than my own it’s nice to have a doctor I can contact and consistently see at this practice. Thanks Heartlight.

  27. An absolute delight. I hail from COS which has a major deficit on MH providers . I was lucky enough to see Christy who was so understanding dong, knowledgeable and compassionate. …

  28. Amazing staff and office was super clean. Katrina was extremely considerate and caring. She took her time, listened, and I was pleased with the thorough examination performed. I even switched my child’s PC to her because she was so great!

  29. I NEVER write reviews however with the amazing experience I have had I feel like it is necessary for others to know how great this clinic and provider is. Christy Kazmeroff is an excellent provider. I struggled tremendously with post-partum …

  30. This is not a family practice in the traditional way, there are no doctors, the nurse practitioner who owns it is less than knowledgeable and is very arrogant. I have been seen here for the last few months and with each visit my experience …

  31. I went through their online COVID-19 vaccine appointment process to get my Pfizer booster. I arrived at their Castle Rock Office at my appointment time. The front door had a sign saying “Stop, do not enter…call this number “. When called …

  32. The services at Heartlight Family Clinic was painless. I went in to receive my covid vaccine. It was quick and easy. Everyone was welcoming, it was clean and I felt safe.

  33. This place is awful! I wouldn’t bring my dog here! I was told I had different things wrong with me that I don’t and I have a torn ligament in my arm and Katrina wanted to do physical therapy when a second opinion said I needed surgery. …

  34. I do not recommend this clinic.
    3 months ago I tried to fill a prescription for a medication I have been on for 8 years. (I am an RN and work nights and have been on ambien) because this is a …

  35. Erin and Katrina are just the best! The whole staff treats you like family. Issues I’ve had for years got addressed and fixed in a matter of weeks. If you actually want a provider to listen and help instead of throwing medication at everything, this is your place. Highly recommend.

  36. I have LOVED being seen by Rachel Stolley and have not had any issues with this clinic until today. I needed information from a PCP regarding vaccines for myself as I am a nursing mother. I asked how long I needed to wait to nurse my child, …

  37. I saw NP Erin for my first visit. I hadn’t had a primary care appointment in a few years so I wanted to get established at a practice. She and her assistant were very friendly, easy to talk to and listened to my questions and concerns. Overall a very positive experience, I wont let years pass between physicals again.

  38. I wasn’t going to leave a review, but they kept e-mailing me to do so so I figured I’d share my opinion. The girl at the front desk had an attitude, and if you had to cancel an appointment they’d reschedule you pretty far out. But if you …

  39. Wonderful clinic with an even better staff. I am absolutely terrified of needles and getting the covid vaccine. The staff made sure to answer any questions I had and made me feel completely at ease with the entire process. I would absolutely recommend them for anything you may need.

  40. Dr. Santi is super personable. She has gone above and beyond to listen to and address each of my problems and, if needed, direct me to others who could further assist me in improving my health. The front office staff is always nice and …

  41. I am so happy I have found this clinic with the best care providers. I’ve been a patient for approx 5 years. They are thorough, detailed and caring. They spend the time u need and answer your questions. They actually care about u and your health. I’m congratulating you all on NP week! Thank you!

  42. Having worked in the medical industry for years i have worked with and have had exposure to many health care professionals, including Surgeons, Nurses and Mental Heath providers to name a few. Katrina and her staff are the best of the …

  43. I don’t know what happened but the turn around of office staff and Physicians/Doctors is a lot!!! No one seems to know what’s going on around there. I had to schedule a follow up appt and really needed to get back in but the gal who …

  44. I love this clinic!! They are so thorough with everything. Santi is my primary provider and I couldn’t be happier. She treats me like a friend and genuinely cares about my daughter and I’s health. She explains things well, and offers …

  45. This is the most amazing doctor’s office I’ve ever been to. I’ve been going here for a few years now and Katrina De Romana is such an incredible woman! She has exceeded what it means to go “above and beyond”! She listens, she cares, and she …

  46. The staff at Heartlight Family practice is wonderful. Waiting time is minimal and everyone acknowledges you with a smile. Congratulations Zeina! You have impeccable bedside manner. You were empathetic and caring. Thank you. I walked out feeling great 👍 …

  47. I’ve been seen here for the last few years using their plan. This has been a huge help as we’ve been without insurance. All the staff was always wonderful with helping especially Shelby in the office she always went above and beyond. My …

  48. Everyone here is amazing! From the front office ladies, to the MAs, Physician’s Assistant and phlebotomist are just extremely friendly and helpful. I highly recommend this office. …

  49. I have been to the Heartlight Family Clinic several times. Each time I enter I am comforted by the pleasant surroundings and warm greeting of the efficient and friendly staff. But my main reason for using this clinic are the excellent …

  50. I have been seeing Katrina for a few months now and I think she is amazing. I read a review about someone on Medicaid and feeling as though they were treated differently because of it, which is crazy to me. I have Medicaid and I’ve been …

  51. Ty was so incredibly unprofessional. He actually recommended I go to another office. Then with no build up, and no preface of questions, he asked my HIV status. He’s energy was very rude and I will not ever be going back to primary care …

  52. I called and made a sick appointment today due to a sinus infection. The front desk ladies told me wrong instructions to come in and be seen. I then waited for 30 minutes being the only patient in the clinic because they forgot about me and …

  53. First of all, the front desk is absolutely stellar!! Shelby has been there for a very long time and is professional, very friendly and a superstar @ her job. They too truly care about their patients and it shows. Overall great team up …

  54. The entire staff are awesome I truly appreciate how they took care of me and treated me I was very comfortable seeing Rachel Stolley DNP she is awesome. I appreciate the way Shelby front desk was helpful and her communication skills are awesome. I truly and highly recommend

  55. I have had two recent experiences with heartlight family clinic. Both were quite wonderful, the first one was to get my covet vaccine. The wait time was minimal the staff was very friendly and I was in and out with no hassle and no …

  56. Horrible experience. I took my 3rd dose of Covid vaccine at this clinic and the “nurse” mistakenly injected me behind the muscle, showing zero skill which left me 3 weeks off my job. I politely sent them an email alerting them about the …

  57. About two months ago I began seeing Katrina DeRomana at Heartlite Clinic for a functional medicine appointment for chronic pain, fatigue, and autoimmune disorder with a multitude of debilitating symptoms. Katrina was fantastic, took an …

  58. Heartlight Family Clinic is terrific. I immediately felt at ease – and confident in my receiving expert medical care tailored to my individual needs. I was greeted by a welcoming front office staff and was promptly helped by the office …

  59. Their “psychiatrist” was rude, their receptionist was rude, and no one there acted like they gave a darn about their patients. The waiting room was completely full and no one seemed keen to do anything about it.

  60. This is the best doctors office I have ever been to! I started going in July of 2020 and immediately was set up with the resources I needed to help better myself. I absolutely adore every single staff member here and know that whenever I am …

  61. This is a great family clinic – Katrina DeRomana and her staff care about you and your experience and it shows. Making appointments is a breeze! Checking in is private and your information is safe. …

  62. These people are OBNOXIOUS. “Katrina De Ramana” emails me daily, no matter how many times I unsubscribe from her gross email blasts, no matter how many times I write her back and demand she remove me despite her claiming in said emails …

  63. Literally the best medical practice and all my healthcare under one roof! The medical group works together to treat the whole person. The moment you walk in the door you experience the kindest most caring group of professionals. Katrina the owner definitely leads by example. She is my lifesaver ❤️‍🩹! …

  64. This is the best doctors office experience I have had probably ever. In a world where authentic, kind, and sincere care is scarce, this office is a breath of fresh air. They take time to truly focus on you without the built defaults that …

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